Gateway TWG870 manual

User manual SATELL ITE T EL ECO M CABLE TER RE ST RI AL T WG870 - Wireless Voice Gateway[...]

i Illustrations contained in t his document are for representatio n only.[...]

Table of Contents Table of Contents Table of Contents Table of Contents Illustrations contained in t his document are for representatio n only. ii CAUTION CAUTION CAUTION CAUTION Disconnect power before servicing. This device is intended for indoor operation only . Telephone jacks Line 1 and Line 2 must not be connected to outside wiring. CAUTION C[...]

Table of Contents Table of Contents Table of Contents Table of Contents Illustrations contained in t his document are for representatio n only. iii (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular , specifies that the cable ground shall be connected to the grounding system of the[...]

List of Figu res List of Figu res List of Figu res List of Figu res Illustrations contained in t his document are for representatio n only. 1 Chapter 1: Connections and Setup ..................................................................... ...................... 5 Introduction ...................................................................[...]

List of Figu res List of Figu res List of Figu res List of Figu res Illustrations contained in t his document are for representatio n only. 2 Gateway – Status Web Page Group ................... ................................................... ................... 26 1. Software ...................................................................[...]

List of Figu res List of Figu res List of Figu res List of Figu res Illustrations contained in t his document are for representatio n only. 3 1. Basic .......................................... ................................................... .............................. 49 Gateway – Wireless Web Page Group ..................................[...]

List of Figu res List of Figu res List of Figu res List of Figu res Illustrations contained in t his document are for representatio n only. 4 Frequently Asked Questions ........................................................................... ................. 79 Service Information ................................................................[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 5 Chapter 1: Connections and Setup Chapter 1: Connections and Setup Chapter 1: Connections and Setup Chapter 1: Connections and Setup Introduction Introduction Introduction Introduction Wirel Wirel Wirel Wirel ess Voice Gateway ess Voice Gateway[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 6 What’s on the CD What’s on the CD What’s on the CD What’s on the CD - - - - ROM ROM ROM ROM Insert the W ireless V oice Gateway CD-ROM into your CD-ROM drive to view tr oubleshooting tips, the internal diagnostics, and other valuable i[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 7 Computer Requirements Computer Requirements Computer Requirements Computer Requirements For the best possible performance from your W ireless V oice Gateway , your pers onal computer must meet the following minimum system requirements (note th[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 8 Wall Mounting Wall Mounting Wall Mounting Wall Mounting This article will show t he user through the p rocess of wall-mounti ng the Wireless Gate way The Adapter has two w all-mount slots on its back pa nel. Two screws are neede d to mount the[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 9 push the unit on to the wall and move it downwards to secure.[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 10 Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway Overv iew Overview Overview Overview Front Panel The following illustration shows the front panel of the W irele ss V oice Gateway: The LEDs on the fr[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 11 Power Internet DS US Online Ethernet 1 2 3 4 USB Wireless Tel 1 Tel 2 Description Channel Bonding Operation FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH FLASH X X X X X X X X W a it registr ation w[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 12 r r r r ear Panel ear Panel ear Panel ear Panel A TEL1 & TEL2 2x T elephony RJ-1 1 connectors B ETHERNET 1 2 3 4: 4x Ethernet 10/100/1000 Mbps RJ-45 connectors C USB Host: 1x USB 2.0 Connector D Reset: 1x Reset or reset to factory default[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 13 Relationship among the Devic es Relationship among the Devic es Relationship among the Devic es Relationship among the Devic es This illustration shows a cable company that offers Euro-DOCSIS- and Euro-PacketCable-compliant voice/data service[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 14 What the Modem Needs to Do I ts Job What the Modem Needs to Do I ts Job What the Modem Needs to Do I ts Job What the Modem Needs to Do I ts Job  The Right Cable Company: The Right Cable Company: The R ight Cable C ompany: The Right Cable C[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 15 Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be r eady whenever you need. Important Information Y our cable company shoul[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 16 Connecting the Connecting the Connecting the Connecting the Wireless Voi ce Gateway Wireless Voice Gatew ay Wireless Voice Gatew ay Wireless Voice Gatew ay to a Single Computer to a Single Computer to a Single Computer to a Single Computer Th[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 17 Fig. 1: Basic Home Wiring[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 18 Important Connection Info rmation Important Connection Info rmation Important Connection Info rmation Important Connection Info rmation The W ireless V oice Gateway supports Ethernet and USB connections simultaneously . Below are important po[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 19 Ethernet Connection to Ethernet Connection to Ethernet Connection to Ethernet Connection to a a a a Comput er Computer Computer Computer Make the connection to the modem in the following sequence: 1. Connect one end of the coaxial cable to th[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 20 Connecting More Than Connecting More Than Connecting More Than Connecting More Than A A A A Computer to the Computer to the Computer to the Computer to the Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Ga[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 21 dial tone, then dial the desired number . For services such as call waiting, use the hook switch (or FLASH button) to change calls. The following procedures describe som e of the possible connection schemes for using telephony devices with th[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 22 Fig. 5: Phone/Fax Connection Turning on Turning on Turning on Turning on the the the the Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway If there is no lighted LEDs on the front panel, check the pow[...]

Chapter 1: Connections and Setup Illustrations contained in t his document are for representatio n only. 23 If both DS and US LEDs are flashing sequentially , it means the W ireles s V oice Gateway is automatically updating its system software. Please wait for the lights to stop flashing. Y ou cannot use your modem during this time. Do not remove t[...]

Illustrations contained in t his document are for representatio n only. 24 Chapter Chapter Chapter Chapter 2 2 2 2 : : : : WEB Con figuration WEB Configuration WEB Configuration WEB Configuration T o make sure that you can access the Internet successfully , please check the following first. 1. Make sure the connection (through Ethernet or USB) betw[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 25 Outline of Web Manager Outline of Web Manager Outline of Web Manager Outline of Web Manager The main screen will be shown as below . Fig. 7  Main Menu : the hyperlinks on the top of the page, including Gateway , V oIP and severa l sub-menu ite[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 26 Warning message Warning message Warning message Warning message to change the password to change the password to change the password to change the password At your first connection or while the password is the default one, a warning message is di[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 27 Fig. 8 2. 2. 2. 2. C C C Conn ection onnection onnection onnection This page reports current connection status containing startup procedures, downstream and upstream status, CM online information, and so on. The inform ation can be useful to your[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 28 Fig. 9 3. 3. 3. 3. Password Password Password Password Forcing end user to change the password Upon access t o the web pages on the CPE side of the router , if the u ser has not changed the default web password, a warning message must be displaye[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 29 - The password warning message is no more displayed on the banners once the default password has been replaced by a new one. At your first connection or while the password is the default one, a warning message is displayed on the top banner of ea[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 30 If the password is no acc epted, an error messag e is displayed: Click on try again. 4. 4. 4. 4. D iagnostics Diagnostics Diagnostics Diagnostics This page offers basic diagnostic tools for you to utilize when connectivity problems occur . W hen [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 31 Fig. 1 1 5. 5. 5. 5. Event Log Event Log Event Log Event Log This page displays the contents of the SNMP event log. Press “ Clear Log ” button to clear the logs.[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 32 Fig. 12 6. 6. 6. 6. I nitial Scan Initial Scan Initial Scan Initial Scan T o spe ed up the modem’ s first time startup, enter known downstream frequency and/or upstream channel ID information here. Then click “ Apply and Reboot ” button to [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 33 Fig. 13 7 Backup/Restore 7 Backup/Restore 7 Backup/Restore 7 Backup/Restore Backup/Restore Settings : This page allows you to save your current settings local ly on your PC, or restored settings p reviously saved.The fil e name is “GatewaySet t[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 34 Gateway Gateway Gateway Gateway – – – – N etwork Network Network Network Web Page Group Web Page Group Web Page Group Web Page Group 1. LA 1. LA 1. LA 1. LA N N N N Y ou ca n activate the DHCP server function for the LAN on this page. W i[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 35 Fig. 15 2. 2. 2. 2. W W W W AN AN AN AN Y ou ca n configure the optional internal DHCP server for the W AN on this page. This can be required by some ISP providers. Select diff erent W AN C onnection T ype will lead to different contents. T ake t[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 36 Fig. 16 3. 3. 3. 3. Computers Computers Computers Computers This page displays the status of the DHCP clients and cur rent system time. Y ou can cancel an IP address lease by selecting it in the DHCP Client Lease Info list an d then clicking the [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 37 4. 4. 4. 4. DDNS DDNS DDNS DDNS - - - - Dy namic DNS service Dynamic DNS service Dynamic DNS service Dynamic DNS service This page allows to setup for Dynamic DNS server . Fig 18[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 38 5. 5. 5. 5. Time server Time server Time server Time server This page allows configuration and display of the system time obtained from network servers via Simple Network T ime Protocol. The system has to be reset for any changes to take eff ect.[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 39 Gateway Gateway Gateway Gateway – – – – Adv anced Advanced Advanced Advanced Web Page Group Web Page Group Web Page Group Web Page Group 1. 1. 1. 1. Options Options Options Options This page allows you to enable/disable some features of t[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 40  Multicast Enable enables multicast traffic to pass W A N  LAN. Y ou may need to enable this to see some types of broadcast streaming and content on the Internet.  UPnP Universal Plug and Play (UPnP) hel ps devices, such as Internet appl[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 41 Fig. 19 4. 4. 4. 4. P P P P ort ort ort ort Filt ering Filtering Filtering Filtering This page allows you to enter ranges of destination ports (applications) that you don’t want your LAN PCs to send packets to. Any packet s your LAN PCs send to[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 42 Fig. 20 5. 5. 5. 5. Forward Forward Forward Forwardi ng ing ing ing For LAN  W AN communications, the ga teway normally only allows you to originate an IP connection with a PC on the W AN; it will ignore attempts of the W AN PC to originate a [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 43 Fig. 21 6. 6. 6. 6. P ort Triggers Port Triggers Port Triggers Port Triggers Some Internet activities, such as interactive gaming, require that a PC on the W AN si de of your gateway be able to originate connections during the game with your game[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 44 Fig. 22 Port T riggering works as follows. Imagine you want to play a particular game with PCs somewhere on the Internet. Y ou make one time effort to set up a Port Trigger f or that game, by entering into T rigger Range the range of destination [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 45 7 7 7 7 . D MZ Host DMZ Host DMZ Host DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the W AN side, for all ports. For example, if you put an HTTP serve r on this machine, anyone will be able[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 46 Gateway Gateway Gateway Gateway – – – – Firewall Firewall Firewall Firewall Web Page Group Web Page Group Web Page Group Web Page Group 1. 1. 1. 1. W eb Web Web Web Content Content Content Content Filtering Filtering Filtering Filtering T[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 47 2. 2. 2. 2. TOD TOD TOD TOD Filt ering Filtering Filtering Filtering Use this page to set rules that will block specific LAN side PCs from accessing the Internet, but only at specific days and times. Specify a PC by its hardware MAC address, and [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 48 3. 3. 3. 3. L ocal Log Local Log Local Log Local Log and Remote Log and Remote Log and Remote Log and Remote Log The gateway builds a log of firewall blocking actions that Firewall has taken.Using the Local Log page lets you specify an email addr[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 49 Fig. 28 Gateway Gateway Gateway Gateway – – – – P arental Control Parental Control Parental Control Parental Control Web Page Group Web Page Group Web Page Group Web Page Group 1. 1. 1. 1. B asic Basic Basic Basic This page allows you to [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 50 Gateway Gateway Gateway Gateway – – – – Wireless Wireless Wireless Wireless W eb Page Group Web Page Group Web Page Group Web Page Group Important: Cha nges to the wireless web pages should be made from a PC that is hard wired to the gate[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 51 Security Security Security Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway , so they can’t be observed by others. The following minimum security setting changes to factory defa[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 52 Setting Description V alue List or Range Default Network Name (SSID) Set the Network Name (also known as SSID) of this network. Up to 32-character string containing ASCII characters with codes between 0x20 and 0x7e THOM-Dxxxxxxx Network T ype Sel[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 53 Fig. 31 WPA WPA WPA WPA (Wi-Fi Protected Access) /WPA 2 /WPA2 /WPA2 /WPA2 : It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management. It can provide stronger encryption and a[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 54 Y ou ca n choose 64-bit or 128-bit according to your needs. If you choose Disabled , the Network Keys will not be shown on this page. If sel ected, the data is encrypted using the ke y before being transmitted. For example, if you set 128-bit in [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 55 Earlier AP (RADIUS clients) use port 1945. The default value will be shown on this box. You can keep and use it.  RADIUS Key: A RADIUS Key is like a pas sword, which is used between IAS and the specific RADIUS client to verify identity . Both [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 56  RADIUS Server/RADIUS Port/RADIUS Key: Please refer t o the pr evious page.  Group Key R otation Interval: Key in the time for the W AP group key rotation interval. The unit is second. With increasing rekey interval, user bandwidth requirem[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 57 Fig. 35 Automatic Secur ity Configura tion Automatic Secur ity Configura tion Automatic Secur ity Configura tion Automatic Secur ity Configura tion W iFi Pro tected Setup (WPS) is an easy and secure way of configuring and connecting your W iFi ac[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 58 to disable you need to select Disabled . Note: After you Enab led the WPS you will get the options as show in Fig.35 and the WPS Config State box will show its config uration status.  Device Name: By usin g this you can change the facto ry def[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 59 Fig. 38 If you select WPS Method to PIN then it will ask for PIN while configuring the W iFi AP by showing a text box so, you need to enter PIN to establish the connection. Y ou can get the PIN fro m your connected W i-Fi client. Fig. 39  PIN:[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 60 Fig. 41 3. 3. 3. 3. A ccess Control Access Control Access Control Access Control This page allows you to make access control to the AP or connected clients by of fering the MAC Addresses of the clients. Fig. 42[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 61 MAC Restrict Mode : Click Disabled to welcome all of the clients on the network; select Allow to permit only the clients on the list to access the cable modem; or choose Deny to prevent the clients on the list to access this device. MAC Address :[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 62 Set the period of beacon transmissions to allow mobile stations to locate and identify a BSS. The measure unit is “time units” (TU) of 1024 microseconds. (Value range: 1~65535) DTIM Interval: The value you set here is used to inform mobile st[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 63 5. 5. 5. 5. Br idging Bridging Bridging Bridging The Bridging page provides a location where settings can be adjusted related to the WDS ( Wireless Distribution System) feature. WDS is a system that enables the interconnection of access points wi[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 64 6. 8 6. 8 6. 8 6. 8 02.11e QoS (WMM) Settings 02.11e QoS (WMM) Settings 02.11e QoS (WMM) Settings 02.11e QoS (WMM) Settings Wi-Fi Multimedia (WMM) is a component of the IEEE 802.1 1e wireless LAN standard for quality of service (QoS). The QoS ass[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 65 7. 7. 7. 7. G uest Network Guest Network Guest Network Guest Network This page allows you to configure a guest network. You can refer to the details described in previous sections to make the WiFi security settings and guest LAN settings. Fig. 46[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 66 VoIP VoIP VoIP VoIP – – – – B asic Basic Basic Basic W eb Page Group Web Page Group Web Page Group Web Page Group 1. 1. 1. 1. B as Bas Bas Bas ic ic ic ic LA N LAN LAN LAN This page displays the basic LAN status of this device, including [...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 67 2. 2. 2. 2. H ardware Info Hardware Info Hardware Info Hardware Info The hardware Info is displayed on this page. Fig. 48 3. 3. 3. 3. Event Log Event Log Event Log Event Log The event logs are displayed on this web page. Y ou can c heck them when[...]

Chapter 2: WEB Configuration Illustrations contained in t his document are for representatio n only. 68 Fig. 49 4. 4. 4. 4. CM State CM State CM State CM State This page shows the current state of the cable modem. Fig. 50[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 69 Chapter 3: Networking Communications Communications Communications Communications Data communication i nvolves the flow of pa ckets of data from one device to another. T hese devices include perso nal computers, Ethern et and USB hubs, cable modems, dig[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 70 Fig.11 Example: The Wirel ess Cable Gateway offers a number of built-in web pages which you can use to configure its ne tworking side; wh en you commun icate with the networkin g side, your communication i s following this path. Each packet on the Int e[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 71 Cable Modem (CM) Section Cable Modem (CM) Section Cable Modem (CM) Section Cable Modem (CM) Section The cable modem (or CM) section of your gateway uses EURO-D OCSIS Standard c able modem technology. EURO-DO CSIS specifies that TCP /IP over Ethernet sty[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 72 be configured to get thi s IP address by various mean s, including a DHCP server, by you directly entering it, or some times by a PC gen erating one of its o wn. Ethernet requires that eac h TCP/IP stack on the W ireless Cable Gat eway also have associ [...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 73 packet, these applicati ons are designated by their port nu mber. Port 80, the standard HTTP port, is an example of a por t number. The Networking section of the router perfo rms many elegant functions by recognizing different packet types base d upon t[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 74 Cable Modem (CM) Mode Cable Modem (CM) Mode Cable Modem (CM) Mode Cable Modem (CM) Mode Fig. 12 Fig. 13 CM (Cable Modem) M ode provides basic hom e networkin g. In this mode, two IP s tacks are active:[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 75 • IP Stack 1 - for use by the cable company to communicate wi th the cable modem section only. This s tack receives i ts IP ad dress from the cable c ompany during CM initializa tion. It uses the MAC address prin ted on the label attache d to the Wire[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 76 Residential Gateway (RG) M Residential Gateway (RG) M Residential Gateway (RG) M Residential Gateway (RG) M od e ode ode ode Fig. 14 Fig. 15 RG (Residential Gateway ) Mode provides bas ic home networking plus NAT (Network Ad dress Translation). In this [...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 77 uses the MAC address prin ted on the label attache d to the Wirele ss Cable Gateway. • IP Stack 3 - for use by you to remotely (i.e. from somewh ere on the WAN side, such as at your remote workplace) communicate with the Cable Modem and Networking sec[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 78 With RG Mode, your cable company must provide one IP address for the CM section, plus o ne for the Networking section, from their pool of avai lable addresses. With RG Mo de, each PC you connect gets an IP ad dress from a DHCP Ser ver that is part of th[...]

Chapter 3: Networking Illustrations contained in t his document are for representatio n only. 79 Chapter 4: Additional Information Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions Q. What if Q. What if Q. What if Q. What if I don’t subscribe to cable TV? I don’t subscri be to cable TV ?[...]

Chapter 4: Additional Information Illustrations contained in t his document are for representatio n only. 80 will work with all upgraded cable systems that are Euro-DOCSIS-compliant. Q. What is Q. What is Q. What is Q. What is Euro Euro Euro Euro - - - - PacketCable PacketCable PacketCable PacketCable and what do es it mean? and what do es it mean?[...]

Chapter 4: Additional Information Illustrations contained in t his document are for representatio n only. 81 General Troubleshoot ing Y ou ca n correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet.  Check all of the connections to your W ireless V oice Gateway .  Y[...]

Chapter 4: Additional Information Illustrations contained in t his document are for representatio n only. 82  V erify that the Cable Modem service is Euro-DOCSIS compliant and Euro-PacketCable c ompliant by calling your cable provider . I don’t hear a dial tone when I use a telephone.  T ele phone service is not activated. If the rightmost [...]

Chapter 4: Additional Information Illustrations contained in t his document are for representatio n only. 83 Service Information If you purchased or leased your W ireless V oice Gateway directly from your cable company , then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative. F[...]

Chapter 4: Additional Information Illustrations contained in t his document are for representatio n only. 84 Glossary Glossary Glossary Glossary 10/100/1000 Mbps – Unshielded, twisted pair cable with an RJ-45 connector , used with Ethernet LAN (Local Area Network). “10/100/1000” indicates speed (10/100/1000 Mbps), “Base” refers to baseban[...]

Chapter 4: Additional Information Illustrations contained in t his document are for representatio n only. 85 small plastic box located on an outer wall of the house. It is the legal demarcation between the subscriber ’ s property and the service provider ’ s property . Eur o-PacketCable – A project with the objective of developing a set of ne[...]

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