HP (Hewlett-Packard) 6940 series manual

HP Deskjet 6940 series User's guide[...]

Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice. All rights reserved. Reproduction , adaptation, or translatio n of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and service[...]

Contents 1W e l c o m e .... ................ ................ ..................... ................. ..................... ................ ..4 2 Special features ............................... ......................... ................................. ............5 3 Get started ......... ................. ............ ............. ..........[...]

CD/DVD tattoos .......................... .......................... .......................... ......................66 8 Printing tips .. ............... ............ ............. ................ ............. ............ ................ .......68 Printing shortcuts ..................... ................ ................. ....................[...]

Print quality is poor ......................... ............................ ................................... .....107 Document is misprinted .................... ................................. .............................. ...109 Problems with borderless docu ments ........................ ............... ............... ..........110 Error[...]

1 Welcome To find an a nswer to a qu estion, sele ct one of th e following to pics: ● Special features ● Get started ● Connect to the printe r ● Print photos ● Print photos from a di gital camera ● Print other documents ● Printing tips ● Printer software ● Maintena nce ● Trouble shootin g ● Optional accessories ● Supplies ?[...]

2 Special features Congratulations! You have purchased an HP Deskjet prin ter that is equipped w ith several exciting features: ● Built-in networ ki ng capabiliti es : Connect to a wired network without using a n external print server. ● Ink-backup mode : Use ink-backup mode to continue printing w ith one print cartridge whe n the other print c[...]

3 Get started ● Printer features ● Buttons and lights ● Paper trays ● Photo/enve lope feeder ● Print cartridges ● Ink-backup mode ● Automatic pape r-type sensor ● Quiet mode For a description of t he optional accessori es, see the o ptional accessories page . Printer features The printer has several features to make print ing easier[...]

1 Print cartridges 2 Automatic paper-type se nsor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional accessor ies User's guide 7[...]

Automatic Two-Sided Printing Accessory (optio nal) 250-Sheet Plain Pape r Tray (optional) Auto Two-Sided Print Accessory with Small Paper Tray (opt ional) Buttons and lights Use the printer buttons to turn t he printer on a nd off, cancel a print job, and restart a job . The printer light s give you visual cues about the status of t he printer. 1 P[...]

Note Energy consumption can be prevented by turning the printer power off, and then disconnectin g the end of the printe r power cord from the electrical source. Print Cancel button Pressing the Print Cancel butt on cancels the cu rrent print job. Resume button The Resume light flashes w hen an action is required, su ch as loading p aper or clearin[...]

1. The left stat us light repres ents the tri-colo r print cartridg e, which is in stalled i n the left side of t he print ca rtridge cradl e. – The light is on and sol id when the t ri-color print cartridge i s low on ink. – The light flashes wh en the tri-color print cart ridge needs t o be serviced. 2. The right status li ght represents the [...]

when printing from t he camera. If the camera is n ot PictBridge-compat ible or is not in PictBridge mo de, the amber Erro r light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or ot her media. 1 In tray Slide the paper guide s firmly again st the edges of t he media on wh ich you are printi ng. 1 Paper-width[...]

1 Out tray 2 Photo/envelope feed er Use the photo/envelope feede r to print single envelopes, small p hotos, and ca rds. Raise the Out tray to load paper or other media . Lower the Out tray bef ore printing. To prevent paper from fal ling out of the O ut tray, fully pul l out the Out-tr ay extension. If you are printing in the Fast draft mode, unfo[...]

Photo/envelope feeder Use the photo/e nvelope feeder to p rint a variety o f media sizes including the following documents: ● Envelopes ● Photos ● Postcards 1 Photo/envelope feed er Envelopes Follow these ste ps to use the phot o/envelope feeder for single en velopes: 1. Insert the envelop e into the photo/ envelope f eeder with the sid e to [...]

3. Slide the photo/ envelope f eeder forward as f ar as it will go . 4. Print the photo . Postcards Follow these ste ps to use the photo/ envelope feeder to print a single postcard: 1. Insert the postcard into the photo/envel ope feeder with the si de to be printed on facing down. 2. Gently push the postcard in to the photo/e nvelope feeder as far [...]

3. Slide the photo/ envelope f eeder forward as f ar as it will go . 4. Print the postcard . Print cartridges Four print cartridges can be used with the print er. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo pr int cartri dge 4 Gray photo print cartridge Note The availabili ty of print cartrid ges varies by count ry/region. Use print[...]

You can find the sele ction number in t hree places: ● Selection number label: Loo k at the label on the pri nt cartridge th at you are replacing. 1 Selection number label ● Printer documentation : For a list of print cart ridge selectio n numbers, see the reference guide th at came with the printer. ● Print Cartridge Ordering Inform ation di[...]

Exit ink-bac kup mode Install two print cart ridges in the printer to exit ink-backup mode. For instructions ab out instal ling a print cartridg e, see the print cartridge inst allation page . Automatic paper-type sensor The HP automati c paper-type sensor detects the pape r in the printer, an d then selects optimal print settings for that media. T[...]

4 Connect to the printer ● Wired Ethernet networking ● Connecting a di gital camera ● USB ● Bluetooth wire less printing USB The printer connects to th e computer with a universal serial bus ( USB) cable. The computer must be running Windows 98 SE or later to use a USB cable. For instructions abo ut connecting t he printer with a USB cable,[...]

Wired Ethernet networking For setup inform ation, click one of the following options: ● Ethernet basics ● What you need for a wire d network ● Install the pri nter on an Ethern et network For a description of t he printer's Ethernet f eature, click o ne of the following opti ons: ● Ethernet lights ● Report Page button ● Network lig[...]

1 RJ-45 plug Network com munication TCP/IP Devices on a network communic ate with one anoth er using a "langu age" called a protocol . The pri nter is designed to operate o n networks that use a pop ular protocol cal led TCP/IP . IP address Each device on a network ident ifies itself with a u nique IP address. Most networks u se a softwar[...]

has a different connect or. An Ethernet cable connector (also call ed an RJ-45 connector) is wider and thicker and alw ays has eight contacts on the en d. A phone connector has between two an d six contacts. ● A desktop computer or lap top with eithe r a wired or wireless conn ection to the ro uter or access point. ● Broadband Internet access ([...]

This example looks simila r to the first examp le. However, in this example, the netwo rk devices are connected to a hub , rather th an a router . The hub is directly co nnected to the Internet. Caution HP do es not recomme nd this confi guration. If possi ble, use a gatewa y to manage the net work's Internet access in ord er to limit exposu r[...]

Note Do not plug the Ethernet cable i nto a port la beled WAN, Upli nk, or Internet. 4. Connect the Ethernet cable to the Ethernet port on th e back of the printer. 5. Do one of the fo llowing: State of the Link light Task On Go to step 6 . Off Repeat steps 2 through 4. If the light s are still off , verify the followi ng items: – The printer is [...]

Software installation Follow these steps to install the print er software on the compute r: 1. Close all applica tions runnin g on the comput er. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the onscre en instructions. On t he Connection Ty pe screen, sele ct Wired Network . 4. After the installati on has complet[...]

State of the Activity light State of the printer Off Not receiving or transm itting data over the Ethernet connection. Report Page button Use the Report Page button to do t he followi ng: ● Print an HP Report page ● Reset the pri nter to the factory default settings 1 Report Page button Network li ght The Network light illu minates when th e pr[...]

Status of the icon Status of the printer network connection Off Not connected to an Ethe rnet network. HP Report page The HP Report pag e supplies useful information abo ut the printer's wired an d front USB port connections. Print an HP Report page To print an HP Report page, verify that the printer is powered on and idle, and then press the [...]

Select th e language The default la nguage for the HP R eport page is English . Follow these ste ps to print the page in another lang uage: 1. Press the Report Page button to print the En glish versio n of the page . 2. On the lower portion o f the page, find t he language tha t you want. 3. To print the page in that language , follow the i nstruct[...]

Item Meaning DNS Server The IP addre ss of the printer's domain name server. Not Specifie d means that no IP address has been set . This setti ng does not apply to the printer. mDNS The printer's mDNS service name on the network. This name is used b y Apple Rendezvous to id entify the p rinter on Mac OS X v10.2.3 and high er. Admin Passw [...]

● Check estimated ink levels in the pr int cartridges. ● View network stati stics. ● Configure Bluetooth settings . ● Visit HP's Web site fo r support information and to purchase supplies. Caution It is recommended that t he printer and t he computers tha t use it be on the same subnet . Printer install ation across subnets can be prob[...]

Parameter Description Device Address The hardware address o f the Bluetoot h device. Note You cannot change this addres s. Device Name The device nam e assigned to the pri nter so that ot her Bluetooth devices ca n identify it. Passkey A 4-digit value tha t the user must ent er in order to print u sing Bluetooth. Th e default passke y is 0000. Visi[...]

Network ing glossa ry numbers 10/100 Base-T : A technical te rm for Ethern et. 10/10 0 refers to the speed at wh ich the Ethernet network function s. 10 indicates 10 megabits per secon d (Mb/s) for normal Ethernet, and 100 indicate s 100 Mb/s for Fast Ethern et. a AutoIP : A process by which a devi ce on a network aut omatically as signs an IP ad d[...]

h Host Name : The name by which the print er identifies it self on the n etwork. The pri nter's host name is displayed on the HP R eport page. Use the host name to open the print er's embedded Web server (EWS). Hub : A simple device that act s as the center of an Et hernet network. Ot her devices on the network are connecte d to the hub. [...]

p Packet : A message sent from one device on a netwo rk to other devices on the network. Protocol : A langu age that devices on a network use to co mmunicate with ea ch other. A popular network pr otocol is TCP/ IP. q r RJ-45 : The type of plug at th e end of an Et hernet ca ble. Router : A complex networki ng device that direct s packets from one [...]

Bluetooth wire less printing Use an optional HP Bluetooth Wireless Pri nter Adapter to print images from most Bluetooth devices to the printer without a cable connectio n. Simply inse rt the Bluetoot h adapter (also kno wn as a dongle ) into the front USB port of the printer a nd print from a Bluetooth device such as a PDA, camera phon e, or comput[...]

Configure Bluetooth s ettings The method to configure Bluetooth settings f or the printer depends on whether the printer is connec ted to a network. If your printer is not co nnected to a network Note If your printer is not con nected to a netw ork, you will need a USB cable t o configure the Bluetooth settin gs. 1. Connect a USB cable from your co[...]

Option Description selected, only sending devi ces that have st ored the printer's Bluetooth devic e address can discover and us e the printer. ● EWS : Se lect one of the follo wing options: – Visible t o All : Any Blu etooth device withi n range can print to the printer. – Not Visible : Onl y Bluetooth devi ces that have sto red the dev[...]

8. As appropriate, select from the followin g check boxes: – Enable raw file type : Sends an unprocessed file (such as .PD F) directly to the printer. – Set as default printer : Sets the current printer as the defa ult printer. 9. Tap Fini sh . The Config uration screen is displayed. 10. Tap OK on the C onfiguration screen. The My Printers scre[...]

5 Print photos The printer software o ffers several fea tures that ma ke printing dig ital photos ea sier and improve phot o quality. Learn how to perfor m the following tasks: ● Print a borderless photo . ● Print a photo with a border . ● Use HP Real Life technologies to to uch up photos. ● Use the photo print cartridge for great colors an[...]

3. Slide the paper-w idth guide all the way to the l eft, and the n pull ou t the paper-len gth guide. 4. Verify that the phot o paper is flat. 5. Place the photo paper i n the In tray, wi th the side to b e printed on facing down. If you are using photo pa per with a tear-off tab, verify that the tab is pointi ng away from the printer. 6. Slide th[...]

Note For maximum dpi qual ity, go to the Paper/Quality tab, and then click Maximum dpi in the Print quality drop-down li st. – Paper type : An appropri ate photo paper typ e – Paper size : An appropriat e borderless ph oto paper size – Orientation : Portrait or Landscape 5. Set the HP Real Life technolog ies as appropriat e. 6. Click OK to pr[...]

1 Small photos 2 Large photos Note Some panoramic paper si zes might extend beyond the ed ge of the I n tray. 7. For small photos, repl ace the Out tray. F or large photos, low er the Out tray. Print Note If the softw are program inclu des a photo prin ting feature, follow the instructions tha t are provide d with the software program. Ot herwise, [...]

HP Real Life technologies HP Real Life tech nologies make it easy for you to get b etter photos. Automa tic red-eye removal and adapt ive lighting t o enhance detail in shadows are just a few of the technologies i ncluded. Open HP Real Li fe technolog ies Follow these ste ps to open the HP Re al Life technol ogies dialog b ox: 1. Open the Printer P[...]

Install the photo print cartridge To install the photo p rint cartridg e, remove the bla ck print cartridge from the print er, and then install the photo print cartridge in th e right side of the print cartridge cradl e. Note To protect a print cart ridge when it is not in the prin ter, follow t hese storage guidelines . Use the photo print cartrid[...]

Advanced color settings Use the Advanced color settings dialog box to adjust how printe d colors appear in the photos. Adjusting th ese settings caus es the printed co lors to differ from the colors that appea r on the computer mo nitor. To specify adva nced color settings, follow the se steps: 1. Open the Printer Propert ies dialog box. 2. Click t[...]

The gray photo print cartridge can be purch ased separately if it is not includ ed with the product. Install the gray ph oto print cartridge To install t he gray photo pri nt cartridge, rem ove the black print ca rtridge from t he printer, and then install the gray ph oto print cartridge in th e compartment on the righ t of the prin t cartridge cra[...]

Storage ● Keep unused photo pa per in a plast ic bag. Store th e packaged phot o paper on a f lat surface in a cool place. ● When you are ready to print, remove only the paper t hat you plan t o use immediately from the plastic bag . When you have finished printing, retu rn any unused photo paper to the plast ic bag. ● Do not leave unused p h[...]

6 Print photos from a digital camera Learn how to print ph otos directly from a digital camera. ● Use a PictBridge camera ● Use a Bluetoot h camera phon e Use a PictBridge camera With a PictBridge-ena bled camera, you do no t need a comput er to print dig ital photographs. Ju st plug the camera into the print er's front USB port. Note Othe[...]

Check the document ation that came with the camera to ensure that the camera su pports PictBridge. Follow these steps to print photos fr om a PictBridge-compa tible camera: 1. Verify t hat the prin ter is turn ed on. 2. For small photos, remove the Out tray. For large photos, raise the Ou t tray. Remo ve all of the paper from th e In tray. 3. Slide[...]

Print photos from a Bluetooth came ra phone 1. Verify t hat the prin ter is turn ed on. 2. For small photos, remove the Out tray. For large photos, raise the Ou t tray. Remo ve all of the paper from th e In tray. 3. Slide the paper-w idth guide all the way to the l eft, and the n pull ou t the paper-len gth guide. 4. Place the photo paper i n the I[...]

7 Print other documents E-mail Letters Documents Envel opes Brochures Greeting card s Postcards Transparencies Labels Index cards Booklets Posters Banners Iron-on tran sfers CD/DVD tatt oos Printing tips : Minimize the cost and effo rt while maximizin g the quality of th e printouts with printi ng tips . Printer software : Learn about the printer s[...]

6. Lower the Out tray. Print 1. Open the Printer Propert ies dialog box. 2. Click the Pri nting Shortcuts tab. 3. In the What do you wan t to do? drop-down list, cli ck General ever yday printing or Fast/economic al printing , and then specify the fo llowing print settings: – Paper type : Automatic or Plain paper – Paper size : An appropria te [...]

6. Lower the Out tray. Do not extend the Ou t-tray extension sto p when printing on legal paper. Print 1. Open the Printer Propert ies dialog box. 2. Click the Pri nting Shortcuts tab. 3. In the What do you wan t to do? drop-down list, cli ck Presentation printing , and then specify the f ollowing prin t settings: – Paper type : Automatic or Plai[...]

2 Legal paper (extends over the edge o f the In tray) 6. Lower the Out tray. Do not extend the Ou t-tray extension sto p when printing on legal paper. Print 1. Open the Printer Propert ies box. 2. Click the Pri nting Shortcuts tab. 3. In the What do you wan t to do? drop-down list, cli ck General ever yday printing or Presentation printing , and th[...]

To print multipl e envelopes, fol low these st eps: 1. Verify t hat the prin ter is turn ed on. 2. Remove the Out tray, and t hen remove all paper f rom the In tra y. 3. Slide the paper-w idth guide all the way to the l eft, and the n pull ou t the paper-len gth guide. 4. Place th e envelope s in the In tray, as fa r to the right as possi ble. The [...]

5. Slide the paper gu ides firmly ag ainst the pa per. 6. Lower the Out tray. Print borderles s brochures 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality ta b, and then speci fy the following pri nt settings: – Size is : An appropriate paper size – Type is : An appropri ate brochure paper or ot her paper type Do not selec[...]

4. Select th e following prin t settings as ap propriate: – Print quality – Print In grayscale – Print on both side s 5. Select any other print set tings that you w ant, and then cli ck OK . Use the What's This? help to lea rn about the fea tures that appear i n the Print er Properties dialog box. Greeting cards Guidelines ● Unfold pre[...]

– Source is : Upper tray – Print quality : Normal 3. Select any other print set tings that you w ant, and then cli ck OK . Use the What's This? help to lea rn about the fea tures that appear i n the Print er Properties dialog box. Postcards If the optional Au to Two-Sided Print Accessory with Sm all Paper Tray is attached to the pri nter, [...]

Print 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality ta b, and then speci fy the following pri nt settings: – Size is : An a ppropriate card size – Type is : Automatic or an appropriat e card type – Source is : Upper tray – Print quality : Normal or Best 3. Select any other print set tings that you w ant, and then cl[...]

3. In the What do you wan t to do? drop-down list, cli ck Presentation printing , and then specify the f ollowing prin t settings: – Paper type : Automatic or an appropriate t ransparency fi lm – Paper size : An appropria te paper size – Paper source : Upper tray 4. Select th e following prin t settings as ap propriate: – Print quality – [...]

Print Note If the softw are program inclu des a label printi ng feature, fo llow the instructions that ar e provided with the softw are program. Otherw ise, follow the instructions below . 1. Open the Printer Propert ies dialog box. 2. Click the Pri nting Shortcuts tab. 3. In the What do you wan t to do? drop-down list, cli ck General ev eryday pri[...]

7. Replac e the Out tray. Print 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality ta b, and then speci fy the following pri nt settings: – Size is : An a ppropriate card size – Type is : An appropria te card type – Source is : Upper tray 3. Select any other print set tings that you w ant, and then cli ck OK . Use the What[...]

4. Place plain paper i n the In tray, pushing the paper into the printe r until it stops. 5. Slide the paper gu ides firmly ag ainst the pa per. 6. Lower the Out tray. Print 1. Open the Printer Propert ies dialog box. 2. Click the Pri nting Shortcuts tab. 3. In the What do you want to do? drop-down li st, click Two-si ded, duplex, printing . 4. In [...]

Guidelines ● After the sections of a poster h ave been printed, t rim the edges of t he sheets and tape the shee ts together. ● Do not exceed the In tray cap acity: 150 sheet s of paper. Prepare to print 1. Verify t hat the prin ter is turn ed on. 2. Raise the Out tr ay. 3. Slide the paper-w idth guide all the way to the l eft, and the n pull o[...]

4. Click the Basics tab, and then speci fy the orient ation. 5. Select any other print set tings that you w ant, and then cli ck OK . Use the What's This? help to lea rn about the fea tures that appear i n the Print er Properties dialog box. Iron-on transfers Guidelines ● When printing a mi rror image, the t ext and the pictur es are horizon[...]

Print Note If the software program incl udes an iron-o n transfer printing fe ature, follow the instructions that a re provided with the sof tware program. O therwise, foll ow the instructions below . 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality ta b, and then speci fy the following pri nt settings: – Size is : An approp[...]

1 Unattached edge 5. Slide the paper-widt h guide firml y against the paper. Note Leave the Out tr ay off of the prin ter when printin g a banner. Print 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality ta b, and then speci fy the following pri nt settings: – Size is : Letter or A4 – Source is : Upper tray – Type is : HP [...]

Prepare to print 1. Verify t hat the prin ter is turn ed on. 2. Remove the Out tray, and t hen remove all paper f rom the In tra y. 3. Slide the paper-w idth guide all the way to the l eft, and the n pull ou t the paper-len gth guide. 4. Insert one sheet, push ing it all the way in to the printer un til it stops. 5. Slide the paper guide s firmly a[...]

8 Printing tips Save time ● Use the Printing Shortcuts tab. ● Create print task quick sets for documents t hat you often print . ● Use the 250-She et Plain Paper Tray Accessory to reload the print er less often. ● Set the order that the pages print. Save money ● Use Fast/economical print ing . ● Print multiple pa ges on a single sheet o[...]

4. Specify the print sett ings that you want . 5. Click OK . Use the What's This? help to learn about t he features you see o n the Printer Properties dialog box. General everyday printing Use General everyday printing to print documents quickly. ● Documents ● E-mail Presentation printing Use Presentation printing to pr int high-quality do[...]

Note Maximum dpi is availab le on the Paper/Quality tab. 4. Select any other print set tings that you w ant, and then cli ck OK . Note The print quali ty options that are available on the Printing Shor tcuts tab vary depending on th e type of document th at you are printing. Set the page order The page order dete rmines the order in which the multi[...]

Load paper 1. Load the paper for the body of the document in the In tray . For instructions abou t loading a specifi c paper type, go to t he printing ot her documents page , and then sele ct the approp riate documen t type. 2. Load the paper for the first page on top of the paper stack in the In tray. Print Follow these st eps to print a do cument[...]

Follow these steps to define a custom pape r size: 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality t ab. 3. Click the Custom button. The Custom pape r size dialog box i s displayed. 4. In the Name drop-dow n list, click a custom paper size name. 5. Type the paper dimensio ns in the Width and Length boxes. The minimum and m ax[...]

In tray 250-Sheet Plai n Paper Tray Accessory Auto Two-Sided Print Accessory with Small Paper Tray Follow these ste ps to select a pape r source: 1. Open the Printer Propert ies dialog box. 2. Click the Pri nting Shortcuts tab or the Pa per/Quality tab. 3. Find the appropri ate drop-down list : Tab Drop-dow n list Printing Shortcuts Paper sourc e P[...]

Use a print task quick s et Follow these st eps to use a print task quick set: 1. Open the Printer Propert ies dialog box. A Print Task Quick Sets drop- down list is displayed at the top of most tabs. 2. Go to Print Task Qui ck Sets on any tab where it is disp layed. 3. In the drop-down list, click t he print task that you want to use. 4. Click OK [...]

Auto Two-Sided Print Access ory with Small Paper Tray The two-sided pri nting accessories only support ce rtain paper t ypes. For a list o f supported paper types, see the documentatio n that came with t he accessory. If a two-side d printing accessory is not atta ched to the printer or you are printing on an unsupported paper typ e, use manual tw [...]

4. Select the Automatic check box. 5. Select the Preserve layout check box. 6. Select the Flip p ages up check box. 7. Select any other print set tings that you w ant, and then cli ck OK . After the first side of the pa ge is printed, the p rinter pauses while the ink dries. When the ink is dry, the pape r is pulled back int o the duplexer and the [...]

7. Click Continue to print t he even-numbered pages. Create a bound two-sid ed document Select the type of b inding that you want for th e two-sided docu ment, and th en follow the steps for that bind ing. Book binding Tablet binding Note Book binding is th e most common type of bi nding. Book binding Follow these ste ps to print a two-sid ed docum[...]

7. Click Continue to print t he even-numbered pages. Tablet binding Follow these ste ps to print a two-sid ed document wi th a tablet bin ding: 1. Open the Printer Propert ies dialog box. 2. Click the Fi nishing tab. 3. Select the follo wing check boxes: – Print on both sides – Preserve layou t – Flip pages up 4. Select any other print set ti[...]

Landscape 6. Click Continue to print t he even-numbered pages. Resize a document Use the printer software fo r either of these tasks: ● Print a document on a paper si ze different from th e size for which it is fo rmatted. ● Shrink or enlarge t ext and graphics on t he printed pag e. Print on a different paper size Use this feature to print a d[...]

Shrink or enlarg e text and graph ics Use this featu re to shrink or e nlarge printed t ext and graphics w ithout changi ng the paper size. Follow these ste ps to shrink or enlarge text and graph ics: 1. Open the Printer Propert ies dialog box. 2. Click the Effects tab. 3. In the % of normal size box, type the percent age by which you w ant to shri[...]

For instructions about ap plying watermarks, f ollow the steps for app lying an existin g watermark to a documen t . Use the What's This ? help to learn about the features t hat you see on the Pri nter Properties dialog box. User's guide 81[...]

9 Printer software ● Use the Prin ter Proper ties dialog box to select printing options. ● Use the What's This ? help to learn more about speci fic print set tings. ● Use the Printing Shortcuts tab to specify print settings quickly. ● View the Ink Status wind ow for the approxim ate ink level of each print cartridge. ● Download print[...]

Note The Ink Status wi ndow may not disp lay if the pri nter is operatin g over a non-Microsoft configu ration. Print cartridge info rmation and order ing For print cartridge in formation and to link to HP's Web site f or ordering print cartri dges, click the Print Ca rtridge Infor mation but ton. Display the Ink S tatus window If you do not w[...]

10 Maintenance ● Install print ca rtridges ● Set the auto-of f feature ● Align the prin t cartridges ● Calibrate colo r ● Automatically clea n print cartridges ● Print a test page ● View estimated in k levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartridges ● Maintain print[...]

1 Selection number label ● Printer documentation : For a list of print cart ridge selectio n numbers, see the reference guide th at came with the printer. ● Print Cartridge Informat ion dialog box : For a list of print cartridge selection n umbers, open the printer Toolbox , click the Estimated Ink Level tab, and th en click the Print Cartridge[...]

6. Remove the replacement pri nt cartridge from its packaging and carefully remove the plastic tape. Hol d the print cartri dge so that t he copper strips a re on the bo ttom and facing tow ard the printe r. 1 Remove plastic tape Caution Do not touch the print cartri dge ink nozzles or coppe r contacts. Touching these pa rts will result in clogs, i[...]

8. Push down on the print ca rtridge latch until it snap s closed. 9. Close the printer cover. The printer aut omaticall y prints a calibration page. For information a bout storing print cartri dges, see Maintain prin t cartridg es . For information about recycling empty print cartridges, see Print cartridge recovery . Warning Keep both n ew and us[...]

1. Load Letter or A4 plai n, white paper in th e In tray. 2. Open the prin ter Toolbox . 3. Click Align the Print Cartridges . 4. Click Align , and then foll ow the onscre en instruction s. Calibrate color Perform a color calibration if the colors in phot os that are printed wit h the photo print cartridge consistently lo ok incorrect. Before perfo[...]

Note If the print cartridges were used be fore being install ed in the print er, the estimated ink levels w ill not appear on the Est imated Ink Le vels tab. The Estimated Ink Le vel tab also contains p rint cartridge ordering informa tion. To view this information, cl ick the Print Cartridge Info rmation button. Maintain the printer body Because t[...]

Prepare to clean 1. Open the printer cove r. 2. Wait until the print cartridge cradl e moves to the right sid e of the printer and is i dle and quiet. 3. Remove the print ca rtridges and place them o n a piece of paper, w ith the copper strips facing up. Caution Do not leave the print cartri dges outside the pri nter for more than 30 minutes. Clean[...]

If you store the p rint cartridge in an ai rtight plastic co ntainer, make sure that the in k nozzles are face down but are not in contact wi th the container. Insert the print cartri dge into the prin t cartridge p rotector Slide the print cart ridge at a slig ht angle into the pro tector, and snap it securely in place. Remove the print cart ridge[...]

Use the Toolbox Follow these instruct ions to use the printer Toolbox: 1. Open the Printer Propert ies dialog box. 2. Click the Services tab, and then click the Service this device button. Chapter 10 92 HP Deskjet 6940 series[...]

11 Troubleshooting ● Ethernet problems ● Printer does not p rint ● Paper jam ● Paper proble ms ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not pri nt correctly ● PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is p oor ● Document is misprin[...]

State of the Link light Task Off Verify the following: ● The Ethernet cable is securely connect e d to the printer. ● The network hub , switch , or router is on and working properly. ● The printer is connected to the network. Activity light Follow the se steps if the Link light is on, but the pri nter does not print: 1. Wait until t he printe[...]

If you still cannot access the printer's EWS, then f ollow these steps: 1. Print an HP Report page . 2. Find the printer's IP address . 3. Launch the Internet browser. Note Use Microsoft Int ernet Explorer 5. 0 or high er or Netscape 4.75 or higher. 4. Enter the printer's IP address in th e address box, then press Enter . A personal [...]

Check the printe r cable connecti on If your printer and comput er are USB-connected and a re not communicati ng with each other, try the f ollowing: ● Make sure the power cord is f irmly connected to the printer and plugged into a power outlet. ● Check the USB cable. If you are u sing an older cable, it m ight not be working properly. If you e[...]

4. Remove any paper that is inside the printer by pulling i t out from the back of t he printer. If you are printing labels, ve rify that a label did not become detached f rom the label sheet while passi ng through the pri nter. 5. Replace th e rear access door secure ly. 6. If the paper jam canno t be removed fro m the back of the pr inter, raise [...]

If the Auto Two-Sided Print Acce ssory with Small Pa per Tray is attached to th e printer, f ollow these steps to clear a paper j am Auto Two-Sided Print Accessory wi th Small Paper Tray . Paper problems Printer does not feed paper Try one or more of the fo llowing solut ions: ● Reduce th e number of sheets i n the In tra y. ● Remove the paper [...]

Paper we ight The printer might prin t on multiple shee ts of paper at once if the paper is unde r the recommended paper weigh t. Use paper that is within the reco mmended speci fications. For paper weight specifications, see the reference gu ide that came w ith the print er. Paper mig ht be loade d imprope rly The printer might prin t on multiple [...]

Caution First, check for any loose or broken parts in the prin ter. If you find loose or broken parts, go to www.h p.com/support or contact HP. Support ph one numbers are listed in the reference guide tha t came with the printe r or at www.hp.com/support . If there are no loo se or broken parts, follo w these steps: 1. Check for and remove any obst[...]

c. Click the Print Cartridge Information button and view the list of print cartridge selection numbers. The reference guide that came with the print er also shows the print cartridge selection numbers. 4. Check th e warranty date on the print cartridge. 5. If the print cart ridge has the wrong sele ction number, or if t he warranty date has expired[...]

1 Remove plastic tape "Print cartridg e is in the wrong slo t" message If you receive thi s error message, the pri nt cartridge is inst alled in the w rong side of th e print cartridge cra dle. Always install the tri-colo r print cartridge in the left print cartridge cradle compartment. Install the blac k or photo prin t cartridge in th e[...]

Both a photo p rint cartridge and a tri-color print cartridge must b e installed for col or calibrati on. 5. Reprint the photo. 6. If colors continu e to appear tinte d or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the Advance d color setting s button. 7. Adjust the colors by using the Advanced color sett[...]

Verify that the phot o paper is not curled. If the photo pape r is curled, place the pa per in a plastic bag and ge ntly bend it in th e opposite direct ion of the curl u ntil the pape r lies flat. If the pr oblem persists, then u se photo paper t hat is not curled. For instructions about prevent ing photo paper from cu rling, see Store and handle [...]

PictBridge li ghts are flashing State of the lights Task Connection ligh t and the Erro r light are flashing The printer has lo st connection w ith the camera while printing . Check the USB connecti on. Connection ligh t is on and t he Error light is flashing The camera has lost power. Replace the cam era batteries or co nnect it to a power su pply[...]

● Make sure the HP Blueto oth Wireless Pri nter Adapter is plugged into the camera port on the front of the printer. The l ight on the adap ter double-blinks o nce a second when the adapter is re ady to receive data. ● You might be too far fr om the printer. Move the d evice with Bluetooth w ireless technology closer to the printer. The maximum[...]

Banners do not print correctly Check the pa per tray ● Unfold an d refold th e paper wh en several sh eets feed i nto the pri nter at on e time. ● Confirm that th e unattached edg e of the banner pape r stack is on top and pointing into the printer. ● Verify that the corre ct paper for bann er printing is in u se. Check the printer properties[...]

1 Remove plastic tape ● Consider sel ecting a highe r print quality . Blank pages pr int ● The protective piece of plastic tape might still be attached t o the print cartridg es. Verify that the plast ic tape has been remove d from the print ca rtridges. 1 Remove plastic tape ● The print cart ridges might b e out of in k . Replace one or b ot[...]

Note If you increase t he ink volume, move the Dry time slider toward More to avoid smearing t he ink. 4. Click OK , and th en click OK again. Select a specific pape r type 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality t ab. 3. In the Type i s drop-down lis t, click an appropri ate paper type . Do not select Automatic . 4. [...]

Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, fol low these g uidelines: ● Verify that the paper si ze that is specifie d in the Paper size dr op-down l ist on t he Printing Shortcuts tab mat ches the size of the p aper that is loaded in the In tray. ● Select the appropria te pap[...]

If light or da rk horizontal li nes appear on photos: 1. Clean the print cartridges. 2. Reprint the photo. 3. If the lines still o ccur, align the print cartridg es. 4. Reprint the photo. Image is printed at an angle Verify that no problem exists w ith the sour ce image. For example, if you are printing a scanned image, verif y that the imag e was [...]

Note The colors in the im age might beco me lighter. 6. Click OK . If the problem pe rsists, try the following steps: 1. Remove the phot o paper, and then l oad plain paper in the In tray. 2. Press and hold down the Print Cancel but ton until the print er starts printing a self- test page, and th en release the button. 3. Repeat step 2 until the se[...]

If fading occurs approximate ly 25 to 63 mm (1.0 to 2.5 inch es) from the edge of a photo, try the following so lutions: ● Install a photo print cartridge in the print er. ● Open the Printer Propert ies dialog box, click the Paper/ Quality tab, and then set the Print quality to Maximum dpi . ● Rotate the imag e 180°. Photo has an unw anted b[...]

If the border ap pears above the tear-of f tab: ● Align the prin t cartridges . ● Verify that no problem exis ts with the source imag e. For example, if you are printin g a scanned image, verify th at the image was not croo ked when it was scanned. Error messages Out of paper message If you receive an out of p aper message, follow t hese guidel[...]

Paper dete cted does n ot match pa per size or typ e selected" If you receive an error messa ge about a p aper mismatch, it indicates that the paper si ze or type selected in the softw are program or in the printer software does not match the paper in the In tray. Follow these instructions to resolve the problem . "Print cartridg e is in [...]

2. Slide the paper gu ides firmly again st the edge of t he paper. 3. Press the Resume button to continue printing . If the In tray is empty 1. Load pa per in the tray. 2. Press the Resume button to continue printing . Printer lights are on or flashing The printer lights i ndicate the prin ter status. Power light is flashi ng The light stops flashi[...]

1. The left stat us light repres ents the tri-colo r print cartridg e, which is in stalled i n the left side of t he print ca rtridge cradl e. 2. The right status light represen ts the black or the photo pri nt cartridge . One of these print cartridg es is install ed in the right side of the print ca rtridge cradle . If the status light is on and n[...]

2. Press the Power button to turn off the printer. 3. Disconnect the printe r power cord from t he electrical out let. 4. Reconnect the printe r power cord to the ele ctrical outle t. 5. Press the Power button to turn on t he printer. Document prints slowly Multiple software programs are open The computer resour ces are insufficient f or the printe[...]

If you continue to have problems If you continue to have problems af ter investigatin g the troubl eshooting topics, shut down the computer and th en restart it. If you still have questions after restar ting the computer, visit HP Technical Sup port at www.hp.com/support . HP support process 1. Visit HP Technical Support at www.hp.com/support . HP [...]

12 Accessories The followin g optional accesso ries are availa ble to be use d with the HP printer. Automatic Two-Sided Printing Accessory 250-Sheet Plai n Paper Tray Auto Two-Sided Print Accessory with Small Paper Tray If an accessory is not included with the printe r, it can be purchased sepa rately from an authorized HP dealer. For accessory par[...]

The duplexer only supports certa in paper types. For a list of supported paper type s, see the documentati on that came with the d uplexer. Install the duplexer Follow these steps to attach the duplexer t o the printer: 1. Push the two latch handl es on the printer's rear a ccess door toward each othe r, and then remove the door. Note Do not d[...]

4. Click OK in the co nfirmation b ox that i s displayed. 5. Click the X i n the upper-right corne r to close the scree n. Note After the duplexer is enabl ed, it is not necessa ry to re-enable it every tim e you print. Automatic t wo-sided prin ting To print a two-sid ed document aut omatically, on e of the follow ing accessories must be attached [...]

3. In the Print on both side s drop-down list, click Automatically . 4. Select any other print set tings that you w ant, and then cli ck OK . After the first side of the page is printed, th e printer pauses while th e ink dries. When the ink is dry, the paper is pulled b ack into the duplexe r and the reverse side of the p age is printed. Do not re[...]

Print Load paper in the printer p aper tray, and then fo llow these steps to prin t a booklet automati cally: 1. Open the Printer Propert ies dialog box. 2. Click the Printi ng Shortcuts tab, and then select Two-sided, duplex, printing from the drop-down li st. 3. From the Print on both sides drop-down list, sel ect one of the following bind ing op[...]

5. Remove any paper from inside the duplexer. 6. Close the duplex er, and then re-atta ch the duplexer t o the print er. Option for tw o-sided pr inting cann ot be select ed The printer driver ca nnot sense the duplexer u n til a print job is sen t to the prin ter. Print a single-sided documen t, and then print t he two-sided document. The o ption [...]

Binding margin is in the wrong place 1. Open the Printer Propert ies dialog box. 2. Click the Fi nishing tab. 3. Verify that the fo llowing conditi ons exist: – Flip pages up is not sele cted for binding al ong the side (b ook binding). – Flip pages up is selected for binding along the top (t ablet binding ). For more information, see two-sided[...]

● Hagaki: 100 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Pa per Tray Accessory expands t he paper capacity of the printer t o 400 sheets. It i s useful for high-vo lume printin g and for occasion s when you wan t to use the In tray for special media such as letterhe ad paper, but stil l have plain p aper readi[...]

Load the 250-Sheet Pla in Paper Tray Access ory Follow these instruct ions to load the 25 0-Sheet Plain Pape r Tray Accessory. Two parts The 250-Sheet Plain Paper Tray Accessory h as two parts. 1 Base 2 Lower tr ay The lower tray has three size adjusters. 1 Paper-width guide 2 Paper-width fence 3 Paper-length guide Note When changing t he paper siz[...]

Follow these ste ps to set the pape r size: 1. Remove the lo wer tray from the base. 2. Slide the paper-widt h guide until the arro w is even with th e correct sett ing. 1 Align the arrows Note To print on legal-size d paper, set the paper-w idth guide to LTR . 3. Set the paper-wid th fence by carefully in serting it into the appropriat e slots. Us[...]

1 Tilt the fence forward 2 Insert the fence into the appropriate slots 3 Tilt the fence back until it locks into place Note To print on legal-size d paper, set the paper-w idth guide to LTR . 4. Set the paper-leng th guide by pulling it until the arrow l ines up with th e paper size. 1 Align the arrows Note To print on lega l-sized paper, pull the [...]

4. Insert the lower tray in th e base until it locks into place. Use the 250 -Sheet Plain Paper Tray Accessor y If the 250-Sheet Pla in Paper Tray Acce ssory is not in stalled on the p rinter, foll ow the installation st eps . Note The 250-Sheet Pla in Paper Tray Accesso ry is not availabl e in all countries/ regions. Follow these steps to use the [...]

Load paper 1. Load the paper fo r the body of the docume nt in the 250-Sh eet Plain Pape r Tray Accessory. 2. Load the paper for the first page in the In t ray. Guidelines The 250-Sheet Plain Pape r Tray Accessory is not included wi th the printer, but can be purchased separately f rom an authorized H P dealer. The a ccessory is not avail able in a[...]

Auto Two-Sided Print Accesso ry with Small Paper Tray The Auto Two-Sided Pri nt Accessory with Sm all Paper Tray is a hardw are device that contains a rear tray for smal l media and a d uplexer for two-si ded printing on both full- size and small media. ● Postcards and other small med ia can be printed on two sides autom atically when they are fe[...]

Do not discard the rear access door. In order to print, the accessory or t he rear access door must be attached t o the printer. 2. Insert the accessory in to the back of the printer until both side s snap into pl ace. Note Do not press the butt ons on either side of t he accessory when installing it int o the printer. Use th e buttons only whe n r[...]

3. Release the pap er lever. 4. Slide the paper-widt h guide against t he edge of th e cards. Print 1. Open the Printer Propert ies dialog box. 2. On the Printing Shortcuts tab, click Postcard printing , and then specify the following p rint settin gs: – Paper Size : The appropria te paper size – Paper Ty pe : Plain paper – Paper Source : Rea[...]

Configure the printer to fe ed paper from the ac cessory Follow these ste ps to configur e the printer to fee d paper from the accessory: 1. Press and hold down the Report Page butto n. 2. While holding down the Report Pag e button, press the Cancel button twi ce. 3. Release the Repor t Page button. After configuring the pri nter to feed paper from[...]

Prepare to print 1. Slide the paper-widt h guide to t he left. 2. Pull the paper lever f orward and insert t he photo pape r. The side of the pho to paper to be print ed on should face outw ard. Note If the photo paper has a tear-off ta b, the tab must point up rath er than leading into t he printer. 3. Release the pap er lever. 4. Slide the paper-[...]

3. Set the follow ing optio ns as appropriat e: – HP digital photo graphy options – Advanced color settings – Color managemen t – Grayscale quality 4. Click OK to print the phot ographs. Use the What's This ? help to learn about the features t hat you see in the Print er Properties dialog box. Print envelopes Guidelines ● Avoid using[...]

Print 1. Open the Printer Propert ies dialog box. 2. Click the Paper/Quality ta b, and then speci fy the following pri nt settings: – Size is : The appropriate envel ope size – Type is : The appropriate pap er type – Source is : Rear tray 3. Select any other print set tings that you w ant, and then cli ck OK . Use the What's This ? help [...]

5. Tilt the Smal l Paper Tray forward and o pen the lower door of t he accessory. 1 Tilt the Small Paper Tray 2 Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and th en secure the back leve r to close the accessory. 8. Re-att ach the accessory to the printe r. Option for tw o-sided pr inting cann ot be[...]

Binding margin is in the wrong place 1. Open the Printer Propert ies dialog box. 2. Click the Fi nishing tab. 3. Verify that the fo llowing conditi ons exist: – Flip pages up is not sele cted for binding al ong the side (b ook binding). – Flip pages up is selected for binding along the top (t ablet binding ). For more information, see two-sided[...]

Media sizes: ● Size range: – Width: 81.3 to 106 mm (3. 2 to 4.17 in) – Length: 116. 8 to 304.8 mm (4.6 to 12 i n) ● Cards: – 10x15 cm, 10x15 cm wit h tab – 4x6 in, 4x6 in with tab – A6, 105x148 mm – Index car d, 4x6 in. – L, 89x127 mm ● Photo paper: – 10x15 cm, 10x15 cm wit h tab – 4x6 in, 4x6 in. with tab – A6, 105x148 mm[...]

13 Supplies ● Paper ● USB cables ● Accessories ● Print cartridges Note The availabili ty of supplies and a ccessories varies by country/ region. Paper To order media such as HP Premium Paper, H P Premium Inkjet Transparency Film, HP Iron-On Paper, o r HP Greeting Ca rds, go to www.hp.com . Choose a country/regio n, and then sele ct Buy or S[...]

14 Specifications ● Printer specificati ons Printer specifications See the refere nce guide that came with the pri nter for complete printe r specifications , including this in formation : ● Types, sizes, and weight s of paper and other print ing media that can be u sed with the printer ● Print speeds an d resolutions ● Power requirements ?[...]

15 Environmental information ● Environmental stat ement ● Print cartridge recovery Environmental statement Hewlett-Packard con tinuously improves t he design pro cesses of its deskj et printers to minimize the n egative impac t on the office environment and on the commun ities where printers are manufact ured, shipped, and used. Reduction and e[...]

Recycling information fo r the European Union Important recycling information for our customers in the Eur opean Union: To preserve the environment, this product must be recycled afte r its useful life as required by law. The symbol below indicates th at this product may not be disposed in t he general trash. Please return the product for prop er r[...]

To parti cipate, simp ly follow th e direction s provided on HP's W eb site at this address: www.hp.com/recycle . This service is not availabl e in all count ries/regions. C ustomers may be asked for their name, phone number, and address. Because HP's unique recycling processes are very sens itive to material contami nation, we cannot tak[...]

Chapter 15 148 HP Deskjet 6940 series[...]