HP (Hewlett-Packard) D4300 Series manual

HP De skj et D4 3 00 s er i e s W indo w s Help[...]

HP Deskjet D4300 Printer series HP Photosmart Software Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Com pany notices The information contained in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited without prio r written permission of Hewlett-Packard, except as allowed unde r copyright laws[...]

Contents 1W e l c o m e .... .................................... ..................................... ................................... ....................6 2 Special featur es ..................................................... ............................................................. ......8 3 Get started The printer at a glance.......[...]

7 Print other document s Print e-mail............ ...................... ........................ ...................... ...................... ............. .... .........34 Print documents............... ............................ .......................... ................................. .......... ...... ..35 Print letters................ .[...]

10 Maintenance Install print cartridges....................................................................................................... ........63 Choose the right print cartridges............................ .................................... ........................63 Selection numbers...................... ..............................[...]

Photos do not print correctly..... ..................................... ............................................. ........... .102 Check the pap er tray........................................................................................................102 Check the printer pro perties........................................................[...]

Environmental product stewar dship program .........................................................................124 Paper use........................................................................................... ..............................125 Plastics....................................... ...............................................[...]

1 Welcome Welcome to the HP Deskjet D4300 Print er series Help. This guid e primarily explains how to use your computer and th e printer together. For more informa tion on transferring photos from digi tal cameras and other USB devices to your compute r using the printer, see the follow ing table and select an appropri ate topic. You can also use t[...]

Sectio n Description Troubleshooting Find a solution to a hardw are or software pro blem. Shop for ink supplies Learn how to order supplies for the printer. Printer specifications Learn about the pa per capacity, requirements, and other specifications for the printer. HP inkjet supplies recycling program Find out how to recycle print cartridges. (c[...]

2 Special features Congratulation s! The HP Deskjet is equip ped with several exciti ng features: • Borderless printin g : Use the entire pag e surface when printing photo s and with the borderless pr inting feature . For information, see Print borderless photos or Print brochures . • Six-ink upgradea ble printing : Enhance ph oto printing with[...]

3 Get started • The printer at a glance • Buttons and li ghts • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the li nks below to le arn about the pr inter features. 1 Buttons and lights 2 Front USB port 3 Paper trays 1 Print cartridges Get started 9 Get started[...]

1 USB port Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, and restar t a job. The printer ligh ts give you visual cues about the status of t he printer. 1 Power button and light 2 Cancel button 3 Resume button and light 4 Print Cartridge Status lights 5 Front USB port lights Chapter 3 10 Get started G[...]

Power button an d light Use the Power button to turn the printer on and off. It can take a few secon ds for the printer to turn on after you press the Power button. 1 Power button and light The Power light flashes w hen the printer is processing. CAUTION: Always use the Power button to turn the printer on and off. Using a power strip, surge protect[...]

Resume button and lig ht The Resume light f lashes when an action is required , such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to con tinue printing. 1 Resume button and light Print Cartridge Status lights The Print Cartridge Sta tus lights and the Ink Level lights offe r the status and ink level [...]

The Ink Level ligh ts show ink level information f or each print cartridge, f our for the tri-color cartridge and fo ur for the black/photo cartridg e. 1 Tri-color print cartridge light 2 Black/Photo print cartridge light 1. The left status ligh t represents the tri-color print cart ridge, which is installed in the left side of the print cartridge [...]

Front USB port lights To transfer photos from a digital camera, external card reader, or USB flash drive, to you r computer, ju st plug the camera or other device into the printer's front USB port. You can then print the p hotos using HP Photosmart So ftware. 1 Connection light 2 Error light When the came ra is connected correctly, the Connect[...]

Unfold the paper trays To unfold the paper tray s 1. Lower the input tra y. 2. Lower the output t ray. 3. Pull out the output-tray extension. Paper trays 15 Get started[...]

Input tray The input t ray holds paper or othe r media. 1 Input tray Paper guide Print on different sizes of media by sliding the paper guid e to the right or to the left . Output tray Printed pages are de posited in the output t ray. 1 Output tray Raise the output tray to load paper or other media. Lower the out put tray before printing. Chapter 3[...]

To prevent paper f rom falling out of the out put tray, pull out both sect ions of the output- tray extension. I f you are printing in the Fast Draf t mode, raise the output-tray exte nsion stop. 1 Second section of output-tray extension 2 Output-tray extension stop Fold the pape r trays To fold the paper trays 1. Remove paper or other media from t[...]

4. Raise the outp ut tray. 5. Raise the i nput tray. Print cartridges Three print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print car tridge 3 Photo print cartridge For information about using the print cartridges, see the following topics: • Use print cartridges • Replace print cartrid ges Chapter 3 18 Get st[...]

Use print cartridges The print cartridges can be used in the following ways: • Everyday printi ng : Use the black and tri-color print cartridges fo r everyday print jobs. • Quality colo r photos : For more vibrant colors when p rinting color photographs or other special docume nts, remove the black print cartri dge and install a p hoto print ca[...]

NOTE: When the printer ope rates in ink-backup mode, a message is d isplayed on screen. If the me ssage is displayed and two print cartridges are in stalled in the print er, verify that the prot ective piece of plastic tape has been removed from each print cartridge. When pl astic tape covers the print cartridge co ntacts, the printer ca nnot detec[...]

4 Connect the printer • USB USB The printer connects t o the computer with a universal seri al bus (USB) cable. NOTE: For best printi ng performance, use a USB 2.0 com patible cable. For instruction s about connecting the printer with a USB cabl e, see the Setup Gu ide that came with the printer. NOTE: A USB cable might not be packaged with your [...]

5 Print photos using the front USB port You can transfer photo s from a digital camera, externa l card reader, or USB flash drive to your computer, and then print them. For more information, check the following topics: • About the front USB port • Print photos from the front USB port • About the front USB port lights About the front USB port [...]

To print from the front USB port 1. Load photo pape r into the printer. For instructions abou t loading photo paper, click o ne of the following opti ons: • Print borderless photos • Print photos with a border 2. Connect your camera o r other USB device to the front USB port usi ng a USB cable. The green Connectio n light should be illuminated.[...]

1 Connection light 2 Error light Chapter 5 24 Print photos using the front USB port Print photos using the front USB port[...]

6 Print photos The printer software o ffers several features that make pri nting digital photos easier and improve phot o quality. Learn ho w to print ph otos Print borderless photos . Print photos w ith a border . Learn how to perform other ph oto printing tasks • Use the photo print cartridge for great colors and virtually grain-free photos. Fo[...]

• Open the file i n a software program such as HP Photosmart Softwa re and resize the photo. Ensure t hat the size corresponds to the paper size that you want to use. • For maximum fade re sistance, use HP Premium Plus Photo Paper. • Verify that the phot o paper that you are using is flat. For information abo ut preventing photo paper fr om c[...]

1. Open the photo in a so ftware program that allows editing, such as HP Photosmart Software. 2. Open the Printer Properties dialog box . 3. Click the Printing Shortcuts tab. 4. In the Printing Shortcuts list, click Photo Printing-Borderless , and th en select the following o ptions: • Print Quality : Normal or Be st NOTE: For maximum dpi quality[...]

4. Place the photo paper in the right side of the input tra y. The side to be printed on should face down an d the short edge should point tow ards the printer. NOTE: Some paper sizes might extend beyond the edge of the input tray. 5. Push the paper into the printer until it stops. 6. Slide the paper gu ide firmly against the edge of the paper. 1 S[...]

4. In the Printing Shor tcuts list, click Photo Printing -with white bo rders , and then select the following optio ns: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Advanced tab, an d then select Enabled from the Maximum dp i drop-down list. For more info rmation, see Maximum dpi . • Paper Type : An appropriate pho[...]

Photo print cartridge The photo print cartridge, when used in conjuncti on with the tri-color pri nt cartridge, provides virtually grain-f ree photos. It offers excepti onal fade resistance for ph otos that are printed on HP Prem ium Plus Photo Paper. The photo prin t cartridge can be purchased separately if it is not included with your printer. To[...]

To specify ad vanced color settings 1. Open the Printer Properties dialog box . 2. Click the Color tab, and then click th e More Color Options button. The Advanced Color Settings dialog box is displayed. 3. You can adjust t he following settings: • Adjust the Brightness , Saturation , and Color Tone to affect how overall colors are printed . • [...]

Storage • Keep unused photo paper in a sealed plastic bag. St ore the packaged photo pa per on a flat surfac e in a cool place. • When you are ready t o print, remove only the pa per that you plan t o use immediately from the p lastic bag. When you have f inished printing, return any unused photo pa per to the plastic ba g. • Do not leave unu[...]

If you performed the default typical install ation of the printer softw are, you also installed the HP Photosma rt Software. With HP Photosmart Software you ca n easily: • Organize, edit, and share d igital images in creative w ays • Print photos a nd digital images • Transfer images from a camera or memo ry card • View images as a slide sh[...]

7 Print other documents E-mai l Documents Letters Envelopes Postcards Hagaki cards Index cards Labels Transparencies Brochures Greeting cards Bookle ts Posters Iron- on transf ers Printing tips : Min imize your cost and effort whil e maximizing the quality of your p rintouts with prin ting tips . Printer software : Learn about the prin ter software[...]

5. Slide the paper guide firmly against the edge of th e paper. 6. Lower the output t ray. Print 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Every day Printing or Fast/Economical Printing , and then specify the fol lowing print settings: • Paper Type : Plain pap[...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Genera l Everyday Printing , and then speci fy the follow ing print settings: • Paper Type : Plain paper • Paper Size : An appr[...]

5. Slide the paper guide firmly against the edge of th e paper. 6. Lower the output t ray. Print 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shor tcuts list, click Presentation Printing , and then spec ify the following prin t settings: • Paper Type : Plain paper • Paper Size : An appropri[...]

5. Slide the paper gu ide firmly against the edge of the envelopes. 6. Lower the output tray. Print 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then select the following print settings: • Paper Type : Plain paper • Size : An appropriate envel ope size 3. Select any other print sett ings that you want, and then cl[...]

Print 1. Open the Printer Properties dialog box . 2. Click the Features tab, and then specify the f ollowing print settings: • Paper Type : Click More , click Specialty Papers , and then sele ct an appropria te card type. • Print Quality : Normal or Be st • Size : An appropriate card size 3. Select any other print set tings that you want, and[...]

Print 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then specif y the following print setti ngs: • Paper Type : Click More , click Hagaki , and then select an appropriat e hagaki card type. • Print Quality : Normal or Best • Size : An appropriate haga ki card size 3. Select any other print sett ings that you want[...]

Use the What 's This? help to learn about the featu res that appear in the Printe r Properties dialog box. For more information, see What's Thi s? help . NOTE: For information on reso lving an out-of-paper message, se e Ou t of paper . Print labels Guidelines • Use only paper, plastic, or clear labels that are designed spe cifically for[...]

3. In the Printing Shortcuts list, click Genera l Everyday Printing , and then speci fy the follow ing print settings: • Paper Type : Plain paper • Paper Size : An appropriate pape r size 4. Click OK . Use the What's This? help to learn about the fe atures that appear in the Printer Properties dialog box. F or more information, see What&ap[...]

Print brochures Guidelines • Do not print borderle ss brochures in ink-backup mode. Always have two print cartridges installed in the printer. For more information, see Ink-backup mode . • Open the file in a softw are program and assign the brochure size. Ensure that the size corresponds to the pa per size on which you want to prin t the brochu[...]

Print greeting cards Greeting cards • Unfold prefol ded cards, and then place the m in the input tray. • For great results, use H P Greeting Card Paper. • Do not exceed the in put tray capacity: 20 cards. Prepare to print 1. Raise the outpu t tray, and then remove all paper from th e input tray. 2. Slide the paper guide all the way to the lef[...]

For example, when a f our-page booklet is printed on both si des of the paper, the pag es are reordere d and printed like this: Guidelines Do not exceed the i nput tray capacity: 100 sheets of paper. Prepare to print 1. Raise the outpu t tray. 2. Slide the paper g uide all the way to the l eft. 3. Place plain paper i n the right side of the input t[...]

6. When prompted, reload the printed pag es in the paper tray as shown below. 7. Click Continue to finish printing the booklet . Use the What's This? help to learn about the fe atures that appear in the Printer Properties dialog box. F or more information, see What's This? help . Print posters Guidelin es • For poster print ing, section[...]

5. Slide the paper guide firmly against the edge of th e paper. 6. Lower the output t ray. Print 1. Open the Printer Properties dialog box . 2. Click the Features tab, and then specify the f ollowing print settings: • Paper Type : Plain paper • Orientation : Portrait or Landscape • Size : An appropriate pape r size 3. Click the Advanced tab, [...]

Prepare to print 1. Raise the outpu t tray, and then remove all paper from th e input tray. 2. Slide the paper guide all the way to the left. 3. Place the iron-on transfer paper in the right side of the input tray. The side to b e printed on should fa ce down. 4. Push the paper into the printer until it stops. 5. Slide the paper gu ide firmly again[...]

8 Printing tips Learn how to use printing shortcuts, sele ct a paper type, change the print resolution, se t the page orde r, print multiple page s on a single sheet, previ ew a document, and use two- sided printin g. Click any of the foll owing links: Check your prin ter • Connect the printer . • Print a test page . Save time • Printing shor[...]

NOTE: When you select a p rinting shortcut the appropria te printing options are automatically displayed . You can leave them as is or change them. This secti on contains the fo llowing topic s: • Use printing short cuts • Create print ing shortcuts • Delete printing shortcuts Use printing sho rtcuts Use the Printing Sh ortcuts tab for the fo[...]

3. In the Printing Shor tcuts list , click the pri nting shor tcut that you want to delet e. 4. Click Delete . The printing short cut is removed from the list. NOTE: Only the shortcut s that you have created can be deleted. The original HP shortcuts cannot be deleted. Fast/Economical printing Use Fast/Economical prin ting to produce draft-quality p[...]

4. Click OK . 5. Select any other print sett ings that you want, and then click OK . Change the print speed or quality The HP Deskjet au tomatically chooses a print qua lity and speed setting depe nding on the paper type se tting you select. You can also cha nge the print quality sett ing to customize the sp eed and qu ality of the prin t process. [...]

To get the mo st benefit from maximum dpi mode, use it to print high-qualit y images such as digital photogra phs. When you select the maximum dpi setting, the printer software displays the optim ized dots per inch (dpi) that the HP Deskjet p rinter will print. Printing in maximum dp i takes longer than printing wit h other settings and requires a [...]

3. Click Document Op tions , and then click Layou t Options . 4. Select one of the f ollowing Page Order options: • Front to back : Prints the first page of the document last. Th is setting saves time because you do no t have to reorder the print ed pages. It is the a ppropriate setting for most print jobs . • Back to front : Prints the last pa[...]

Print multiple pages on a single sheet of paper You can print up to 16 pag es on a single sheet of paper. To print multiple pages on a si ngle sheet of paper 1. Open the Printer Properties dialog box . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down list , select the number of pages that you wa nt to appear on each sheet of paper. 4.[...]

To resize a document for a di fferent paper size 1. Open the Printer Properties di alog box . 2. Click the Features tab. 3. Click Scale to paper size , and then select the target paper size in the drop-d own list. The target pape r size is the size of the paper on which yo u are printing, not the size for which the docum ent was formatted. 4. Selec[...]

6. After the odd-numbe red pages have been printed, reloa d the printed pages with the printed side f acing up. 7. Click Continue to print the even-numbered pages. To create a two -sided document with a bindi ng, see Bound two-sided d ocuments . Bound two-sided documents If you want to bind p rinted pages into a book, you can ad just the print sett[...]

6. After the odd-nu mbered pages have been pri nted, reload the print ed pages, with the printed side facing u p according to the document o rientation, portrait or l andscape. Figure 8 -1 Portrait Figure 8 -2 Landscape 7. Click Continue to print the ev en-numbered p ages. Print a Web page You can print a Web page f rom your Web browser on the HP D[...]

4. If your Web browser supports it, select the items on the Web pa ge that you want to include in th e printout. For example, in Internet Explore r, click the Options tab to select options such as As laid out on screen , Only the selected frame , and Print all linked documents . 5. Click Print or OK to print the Web page. TIP: To print Web pag es c[...]

9 Printer software • Make the HP Deskje t the default printer • Set default print settings • Printer Properties dialog box • What's This? he lp • Download pri nter software upd ates Make the HP Deskjet the default printer You can set the H P Deskjet as the default printer to use from any software program. This means that the HP De sk[...]

To save time when printi ng, set the default print sett ings to options that you use oft en. That way, you do not have to speci fy the options every time you use the print er. To change the defa ult print settings 1. Double-click t he HP Digital Imaging Mon itor icon on the right side of t he Windows taskbar. 1 HP Digital Imaging Monitor icon The H[...]

NOTE: The path to the Pri nter Properties dialog box can vary dependi ng on the software prog ram you are using. What's This? help Use the What's This ? help to lea rn about the featur es that you see on the Printer Properties dialog box. What's This? help Use What's Thi s? help to learn more about the available print ing option[...]

10 Maintenance • Install print cartri dges • Align print cartridges • Automatically clea n print cartridges • Calibrate print qual ity • View estimated in k levels • Maintain the printe r body • Remove ink from you r skin and clothin g • Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install print [...]

Choose cartri dge combinations for best res ults • Text and graphics: Combine tri-color and black pri nt cartridges. • Color photos: Combi ne tri-color and photo print cartridges. Always install th e tri-color print cartridge in the left side of the print cartrid ge carriage. Install the black or pho to print cartridge in the right si de of the[...]

4. Wait until th e print cartridge carria ge moves to the right si de of the printer and is idle and quiet. 5. Press down on the print cartrid ge, and then slide it out of the print cartridge carriage. 6. Remove the repla cement print cartridg e from its packaging and car efully remove the plastic tape. Ho ld the print cartridge so that th e copper[...]

7. Slide the print ca rtridge at a slig ht upward angle in to the carriage until the cartri dge snaps into place. 8. Close the printer cover. Align print cartridges for op timum print qu ality. For information abo ut storing print cartridges, see Mainta in print cartridg es . For information abo ut recycling empty print cartridge s, see HP inkjet s[...]

To clean the print cartr idges 1. Open the pri nter Toolbox . 2. Click Clean the Print C artridges . 3. Click Clean , and t hen follow the onscreen inst ructions. If your documents are sti ll faded after cleaning, manu ally clean the print ca rtridge contacts. For more information, see Manually clean print cartridge s . CAUTION: Clean print cartrid[...]

Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mi st, ink smudges will eventually appe ar. To remove smudges, stai ns, or dried ink from the exterior 1. Turn off the HP De skjet, and then disconnect the po wer cord. 2. Wipe the outside of the HP Deskjet with a soft clot h that has been lightly mo istened with w[...]

To prepare to clea n 1. Open the HP Deskjet cover. 2. Wait until th e print cartridge carriage mo ves to the right side of t he HP Deskjet and is idle and qui et. 3. Remove the print cartridg es and place them on a piece of pape r, with the copper strips facing up. CAUTION: Do not leave the print cart ridges outside the HP Deskjet for more than 30 [...]

Print cartridge storag e and handling Follow these guid elines to help maintain H P print cartridges and ensure co nsistent print quality: • When you remove a photo pri nt cartridge from the printer, store it in a print cartridge protector to prevent t he ink from drying out. If you do not have a prin t cartridge protector, yo u can use an airtig[...]

To remove the print cartr idge from the print cartridge protector 1. Press down and back on the to p of the protector to release the pri nt cartridge. 2. Slide the print cartridg e out of the protector. CAUTION: Do not drop the print cartridge. Dropp ing the print cartridge can damage it. Printer Toolbox The printer Toolbox co ntains a number of us[...]

11 Shop for ink supplies To find the print cartridg e reorder number, see the printed docume ntation that came with the HP Deskjet . You can also use the software that came wi th the HP Deskjet to fin d out the reorder number for the prin t cartridge. Yo u can order print cart ridges online from the HP Web site. Add itionally, you can contact a loc[...]

12 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flashing • Printer does not p rint • Document prin ts slowly • Print cartridge pro blems • Paper problems • Photos do not print corr ectly • Problems with borderless docu ments • Print quality is poo r • Document is mispri nted • Front U[...]

To resolve the problem, follow the instructio ns in Resolving print cartridge error messages . Print cartridge p roblem message The printer cannot print if the print cartridges are faulty, or if th ey are not installed properly. If you receive a message stating there is a prob lem with a print cartridge, follow the instructions in Resolving print c[...]

Cause: A genuine H P print cartridge was previously used in another printer. Original HP ink de pleted Solution: Follow the prom pts on the computer screen to contin ue or replace the indicated print cartrid ges. For more informati on, see Replace print cart ridges . Ink levels might not be available for t he indicated print cartridges. Ink level w[...]

removed from each print cart ridge. When plastic tape covers the print cartridge contacts, the pr inter cannot detect that th e print cartridge is inst alled. To remove plastic ta pe from a pr int cartrid ge ▲ Hold the print cartri dge so that the copper strips are on the bo ttom and facing toward the printe r, and then carefully remove the plas [...]

NOTE: Do not set the pa per size from the Pri n ters folder or from the prin ter icon located in the lo wer-right hand cor ner of the screen next to the clock, because this will affect all ap plications. Only set the pa per size in Microsoft Word. To set the paper size in Microso ft Word 1. In Microsoft Word, click File , and then click Print . 2. [...]

Installation progr am stops Cause: If the installation progra m stops when it looks for new hardware, one of the following issues is causing a communication problem: • The USB cable is old or defecti ve. • Software, such as an antivirus program, is run ning. • Another device, such as a sca nner, is connected to the computer. Solution: To reso[...]

To resolve the pr oblem 1. Disconnect the USB ca ble from the printer. 2. Disconnect the power cord f rom the printer. 3. Wait approximat ely 30 seconds. 4. Reconnect the power cord t o the printer. 5. Reconnect the USB cable to the printer. 6. If the “Unknow n Device” message is still displayed, replace the USB cable. Printer name does not app[...]

Printer lights are on or flashing The printe r lights indi cate the pr inter status. 1 Power light 2 Resume light 3 Print Cartridge Status lights 4 Front USB port lights To resolve the problem t hat is causing the lights to flash , click the appropriate link. NOTE: There may be mor e than one reaso n why the pri nter lights are flash ing, so you ma[...]

If the Power light is flashi ng, the printer is preparing to print. The ligh t stops flashing when the printer has received all data. Resume l ight is flashing 1 Resume l ight If the Resume li ght is flashing, check the f ollowing conditions: • The printer might be out of paper. Place paper in the in put tray, and then press the R esume button. ?[...]

Print Cart ridge Status lights are on or flashi ng The printer has two pri nt cartridge status lights. 1. The left status ligh t represents the tri-color print cartridge, wh ich is installed in the left side of the print ca rtridge carriage. 2. The right status li ght represents the black or the phot o print cartridge. One of these print cartridges[...]

Otherwise, follow these steps: 1. Raise the printer cover, remove the print cartridge on the right, and then lower the cover. 2. Follow one of these steps: • If the Power light is flashing: Open the pr inter cover, reinsert the print cartridge that you removed , and then remove the other p rint cartridge. Proceed to step 3. • If the Power light[...]

• Solution 3: Cl ear the print queue • Solution 4: C heck the printer cable co nnection • Solution 5: Verify the printer dri ver configura tion • Solution 6: Ch eck if the printer is paused or of fline • Solution 7: Cl ear the print queue manu ally • Solution 8 : Restart th e print spoole r • Solution 9: Ve rify whether the software a[...]

Solution 3: Clear the print queue Solution: Restart your computer to clear the print queue. To clear the print qu eue 1. Restart your computer. 2. After the comput er has restarted, check the p rint queue. a . Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Contr ol Panel[...]

After reconnecti ng the USB cable, the product should start printing the jobs in queue. NOTE: If you are connecting the pro duct through a USB hub, make sure t he hub is turned on. If th e hub is on, try connecting direct ly to your computer. 5. If the produ ct does not start printing automati cally, start another print job . Cause: The USB cable n[...]

6. Check the driver listed in the Driver drop-down menu to verify that the product is using the c orrect driver. The name of your prod uct should be listed as the d river. 7. If the wrong drive r is selected, select the correct driver fro m the Driver drop-down menu. 8. Click OK to save your changes. Cause: If there w as more than one product confi[...]

Solution 7: Clear the p rint queue manually Solution: Manual ly clear the print queue. To clear the print q ueue manually 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Panel , and then click Printers . • Windows XP: On the Windows taskbar, click Start , cli[...]

Solution 9: Veri fy whether the software application is causing the problem Solution: Verify whether the soft ware application is the problem. To verify the softwar e application 1. Close the soft ware application and re open it. 2. Try to print agai n from the software a pplication. NOTE: The printer might no t support printing from a DOS a pplica[...]

Best or Maximum dp i print mode is selecte d The printer prints more slow ly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, se lect a different print qual ity mode. Printer is in ink-b ackup mode The printer might print more slowly if i t is in ink-backup mode. For more information, see Ink-backup mode . T[...]

To determine which cartridge is having the pr oblem 1. Make sure the printer is on. 2. Open the pri nter cover. Wait unti l the print cartr idge carriag e moves to the righ t side of the printer and is idle and quiet. 3. Remove the tri-color print ca rtridge from the slot on the le ft. Press down on the cartridge, and th en slide it out of the prin[...]

8. Check to see if the e rror has been resolved. • If the error has b een resolved, then there is a proble m with the black print cartridge. • If the error has not be en resolved, then there is a prob lem with both print cartridges. 9. When you have iden tified the problem cartridg e, continue with the following solutions. Work through the foll[...]

5. Read the selection num ber on the print cartridge label and make sure i t is compatible wi th your printer. Compatible print cartridges are listed in the ref erence guide that ca me with your printer. 1 Selection number 6. If the print cartridge has the wrong selection n umber, install a new prin t cartridge. For more information, see Installati[...]

Try the following solu tions: • Solution 1 : Turn the p ower off and on • Solution 2 : Clear any pape r jams • Solution 3: Move the printer carriage • Solution 4 : Verify the p ower source • Solution 5: Remove and reinstall the print cartridges Solution 1: Turn the power off an d on Solution: Turn the pow er off and then back on. CAUTION:[...]

Solution 3: Move the pr inter carriage Solution: If the printer carriage i s still stuck, try moving it as described in t he following pro cedure. To move the printe r carriage 1. Press the Power button to turn off the printer, and th en disconnect the power co rd from the pr inter. 2. Open the pri nter cover and try to move the print carriage from[...]

Solution 4: Verify th e power source Solution: Verify that the printer is properly connected to a suitable power source. To verify the powe r source 1. Verify that the compu ter and the printer have the co rrect power plugs depending on your country/region. 2. Remove the printer cable from any power strips or surge suppressors, a nd then plug it di[...]

4. Remove the rear access door. Press th e handle to the right, and then pull out the door. 5. Remove any paper that is insid e the printer by pulling it out from the back of the printer. If you are prin ting labels , verify that a labe l did not b ecome detached fro m the label sheet while passi ng through the pri nter. 6. Replace the rear a cce s[...]

• Use a different t ype of paper. • Use only on e type of paper i n the input tra y at a time. Printer ejects paper Solution: If t he printer ejects the pap er, try one of the foll owing solutions: • Verify that th e protective piece of plastic tape has been remove d from the print cartridges. • If you are prin ting a borderl ess document a[...]

If this did not solve the issue, try the next so lution. Solution 3: Chec k the paper Solution: Check the paper loade d in the input tray and the print se ttings. To check the paper in the in put tray 1. While the product is on, rem ove the power cord from the back of the prod uct. 2. Wait 30 seconds, and then plug the power co rd into the back of [...]

4. Click the button that opens th e Printer Properties dialog box. Depending on you r software application, this button might be ca lled Properties , Options , Printer Setup , Printer , or Preferences . 5. Click the Features tab. 6. In the Resizing Options area, click the appropri ate paper size from the Size list. The following table lists the sug[...]

Solution 4: Use the HP Pape r Feed Cleaning Kit Solution: Some Deskjet product s require a special kit, called t he HP Paper Feed Cleaning Kit, to clean the paper feed rollers and resolve t his issue. To see if this aff ects your product, go to: www .hp.com/support . Search for "H P Paper Feed Cleaning Kit" f or more information about thi[...]

Solution 6: Contact HP supp ort for service Solution: If you have com pleted all of the steps provided in the previous solutions, contact HP support for servic e. Go to: www.hp.com/support . If prompted, choose yo ur country/region, and the n click Contact HP for information on callin g for te chnical support. Cause: Your p roduct need s servicing.[...]

Check the printer prope rties Open the Printer Properties di alog box and verify the follo wing options: Tab Setting Features Size : An appropriate paper size Paper Type : An appropriate photo paper Print Quality : Best or Maximum dpi NOTE: For more information on enabling the maximum dpi mode, see Maximum dpi . Part of the photo is fade d Fading m[...]

Fading occurs ne ar the edges of a photo If fading occurs a pproximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the follow ing solutions: • Install a photo print cart ridge and a tri-color print cart ridge in the printer. • Use maximum dp i mode to print the photo. For more informati on, see Maximum dpi . Problems with bo[...]

Image is printed at an angle Solution: Verify that no problem exists w ith the source image. F or example, if you are printin g a scanned image, verify th at the image was not crooked when it w as scanned. If the problem is not caused by the source image , follow these steps: 1. Remove all paper f rom the input tray. 2. Load the paper correct ly in[...]

Verify that the photo paper is not curled. If the photo paper is curl ed, place the paper in a plastic bag and g ently bend it in the opposite dire ction of the curl until the paper lies flat. If the prob lem persists, then use photo pa per that is not curled. For instruction s about preventing photo p aper from curling, see Store and handle photo [...]

If the printout has an unwanted border, try the fol lowing solutions: • Align print cartridges . • Open the Printer Properties dialog box , click the Features tab, and verify t hat the selected paper size matches bot h the paper size that the photo i s formatted for and the size of the paper th at is loaded in the printer. • Verify that no pr[...]

Print quality is poor This secti on contains the fo llowing topic s: • Wrong, inaccurate, or bleed ing colors • Ink is not fi lling the text or grap hics complete ly • The printou t has a horizontal band of dist ortion near the bottom of a borderless print • Printouts have horizontal s treaks or li nes • Printouts are faded or h ave dull [...]

NOTE: HP cannot guarantee t he quality or reliability of non-HP suppli es. Printer service or repairs requ ired as a result of using a no n-HP supply will not be cove red under warrant y. If you believe you pu rchased genuine HP print cartrid ges, go to: www.hp.com/go/anti counterfeit Cause: Non-HP in k was being used. If this did not solve the iss[...]

If you are satisfi ed with the print qu ality, continue pri nting in ink-backup mode. Or, replace the mi ssing print cartridge. For more information, see: • Ink-backup mode • Replace print ca rtridges Cause: A print cartridge was m issing, and the product was printing in ink-backup mode. If this did not so lve the issue, try the next solution. [...]

Ink is not filling th e text or graphics completely Try the fo llowing solutions i f the ink is not fillin g the text or image comp letely so that it appears that parts are missin g or blank. • Solution 1: HP recom mends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4:[...]

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Premiu m Plus Photo Paper. For more information, see: Store and handle photo paper Cause: The wrong kind of paper w as loaded in the input tray. If this did not so lve the issue, try the next solution. Solution 4: Clean the pri nt cartridges Soluti[...]

Solution 2: Check the print q uality setting Solution: Check the quality sett ing. Use a higher quality settin g to increase the amount of ink us ed for printing. For more information, see: • Change the print speed or quality • Maximum dpi Cause: The print qu ality setting was set to lo w. If this did not solve the issue, try the next so lution[...]

Solution 2: Check th e print quality setting Solution: Check the qu ality setting. Use a high er quality setting to incre ase the amount of ink used for printing. For more information, see: • Change the pri nt speed or quality • Maximu m dpi Cause: The print quality setting wa s set too low. If this did not so lve the issue, try the next soluti[...]

Printouts are fa ded or have dull colors Try the followin g solutions if the colors in your pr intout are not as bright and intense as you expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Cl ean the print cartridge s Solution 1: Check the print settings Solution: Check the print settings. • C[...]

self-test report shows a p roblem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information, see Print a test page . Cause: The print cartridges needed to be cleaned or there was insuff icient ink. Printouts seem blurry or fuzzy Try the followi ng solutions if your printout i s smudge[...]

Solution: HP recommends t hat you use HP Premium Papers or any o ther paper type that is appro priate for the pr oduct. Always make sure the p aper you are printing on is flat. For best results when prin ting images, use HP Premium Plus Photo Paper. For more information, see: Store and handle photo paper Cause: The wrong kind of paper was loaded in[...]

Solution 1: Print on a page of plai n paper Solution: Print one or several pages of plain paper to soak up any e xcess ink in the product. To remove exces s ink using plain paper 1. Load several sheets of pl ain paper in the input tr ay. 2. Wait five minutes. 3. Print a document with li ttle or no text. 4. Check the back of the pap er for ink. If t[...]

Solution: Use TrueType or Open Type fonts to ensure that the prod uct is able to print smooth f onts. When selecting a font, look fo r the TrueType or OpenType icon. Some software app lications offer custom fon ts that have jagged edge s when enlarged or printed. Also, if you want to print bitmapped text, i t might have jagged edges when enlarged o[...]

If parts of the docu ment are still missing, the print er settings might be overridden by the software pro gram print settings. Select the approp riate print settings from within the software p rogram. Envelope is printed at an angle Solution: 1. Slide the flap insi de the envelope before loading it in the printer. For more informati on about loadi[...]

Front USB port lights are flashin g Solution: 1 Connection light 2 Error light State of the lights Task Connection light and the Error light flash for five seconds The printer has lost connection with the camera while printing. Check the USB connection. Connection light is on and the Error light is flashing The camera is not set to the correct mode[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when t he product is used in its designated HP p rinting device. This warranty does not cover HP ink produ cts that have been refilled, re manufactured, refurbished, misused, o[...]

Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Standard phone company charge s apply. Placing a call Call HP support while you are in front of the comput[...]

B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (with the tray extende d): 148 mm high x 444 mm wide x 480 mm dee[...]

to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e b een designed to access quickly for e fficient disassembly and repair. For more information, visit HP’s [...]

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR p artner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov Appendix B 126 Technical information Technical information[...]

Disposal of waste equipmen t by users in private households in the Eur opean Union Environmental product stewardship p rogram 127 Technical information[...]

Regulatory no tices • FCC statement • Notice to user s in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the pow er cord • Toxic and hazardous substance table • HP Deskjet D4300 Printer series decla ration of conformity FCC statement Notice to users in Korea Appendix B 128 Technical infor[...]

VCCI (Class B) compl iance statement for users in Japan Notice to users in Ja pan about the power cord Toxic and hazardo us substance table Regulatory notices 129 Technical information[...]

HP Deskjet D 4300 Printer series dec laration of conformity Appendix B 130 Technical information Technical information[...]

Index A accessibility 2 after the support period 123 aligning print cartridges 66 B booklet printing 44 borderless printing 104 bound two-sided printing 57 brightness 30 brochure printing 43 buttons Cancel button 11 Power button 11 Resume button 12 C calibrating print quality 67 calling HP support 123 cleaning print cartridges automatically 66 prin[...]

other document printing 34 other photo projects 32 out of paper 98 output tray 16 P page order, setting 5 3 paper feed fails 118 out of 98 paper guide 16 paper jam 96 Paper or other media ordering 72 paper trays folding paper trays 17 input tray 16 output tray 16 unfolding paper trays 15 paper type, selecting 51 phone support period period for supp[...]

S saturation 30 settings 61 Share photos with family and friends 32 smeared ink 108 Supplies ordering 72 T test page, printing 49 text jagged 118 not filled in 111 smooth fonts 118 Toolbox 71 transparency printing 42 troubleshoot fax problems 111 print quality 108 troubleshooting all lights are flashing 81 borderless printing guidelines 104 borderl[...]

134 Index[...]