HP (Hewlett-Packard) P1560 manual

LASERJET PROFESSIONAL P 1560 and P1600 P r i n t e r series Us er Guide www .hp .com/support/ljp1560seri es www .hp .com/support/ljp1600seri es[...]

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HP LaserJet Professional P1560 and P1600 printer series User Gu ide[...]

Copyright and License © 2010 Copyright Hewlett-Packard Development C ompany, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as a llowed under the c opyright laws. The information contained herein is subject to change without notice. The only warranties for HP product s and services are set fort[...]

Conventions u sed in th is guide TIP: Tips provi de helpf ul hints or sh ortcuts. NOT E: Notes prov ide impo rtant info rmation to exp lain a conc ept or t o comple te a tas k. CAUTION: Cauti ons indi cate p rocedures that are recomme nded to avoid lo sing data or damagi ng the prod uct. WARNING! Warnings alert you to specif ic proce dures to a voi[...]

iv Conve ntions us ed in thi s guide ENWW[...]

Table of contents 1 Product basics Product com parison ....... ......... ....... ......... .......... ......... ....... ......... .......... .......... ...... .......... ..... .... .......... ... 2 Environmen tal features .............. ...... .......... ......... ......... ....... ......... ......... .......... ...... .......... ..... ....... ....[...]

HP Embe dded Web S erver .......... ............ ........ ............ ........... ............ ......... ..... 20 Print wit h Mac .......... .............. ................ .......... ............... ............... ............... ......... .......................... ... 21 Create and u se printing p resets in Macintosh ... .... ....... .... ....[...]

Get help fo r any print opti on with Wind ows .... ....... ....... ...... ..... ....... ...... ....... .... ....... ....... .... 43 Change the numbe r of print copies with Windows .............. ........... ............... ............ ......... 43 Print colored t ext as black with Wind ows ............ ................. ................ ..........[...]

Recycle s upplies .... ......... ....... ........ ......... ......... ...... ......... ......... ......... ...... ......... . 57 Replacement instructio ns ....... ........ ..... ......... ........ ........ ...... ....... ......... ........ ..... ......... ........ . 58 Redistribut e toner ........ ........ ............. ............ ............. .[...]

Wrinkles or creases .... ............... ................ .......... ................. ............... .............. 94 Toner scat ter outline .. ........ ..... ....... ........ ....... ..... ........ ....... ........ ..... ....... ........ .... 95 Moisture ........ ......... ......... ..... ........ ......... ........ ...... ........ ......... ..[...]

Return and recycling in structions ................. ........... ................. ................. ................. ...... 118 United St ates and Puert o Rico ....... ........... ........... ........ ............ ............ .......... . 118 Mult iple return s (more tha n one cartri dge) ............. ......... .............. . 118 Single retur[...]

1 Product basics ● Product com parison ● Env iro nment al fe atu res ● Product f eatures ● Product v iews ENWW 1[...]

Product compa rison HP LaserJet Professional P1560 printer series HP LaserJet Professional P1600 printer series ● Speed : 22 A4 pages per minute (ppm), 23 letter-siz e ppm ● Trays : Priority input slot (10- sheet) and a main-input tray (250-sheet) ● Output b in : 125-sheets ● Connectivity : Hi-Speed USB 2.0 port ● Two-sid ed printin g : M[...]

Environm ental features Duplex Save paper by using duplex printing as your default print setting. ● The HP LaserJet Professional P1560 printer series supports manual duplexing. ● The HP LaserJet Professional P1600 printer series supports automatic and manual duplexing. Recycling Reduce waste by us ing recycle d paper. Recycle print c artridges [...]

Product fea tures Benefit Supporting features Print qu ality ● Genuine HP print cartridge. ● True 600 x 600 dots per inch (dpi) text and graphics. ● FastRes (1200 dpi). ● Adjustable settings to optimize print q uality. Supported operating systems ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit [...]

Benefit Support ing featu res Suppl ies ● A supplies status page wit h print cartridge gauges that estimate remaining supply level. Not available for non-HP supplies. ● Authentication for genu ine HP print cartridges. ● Easy ordering for replacement supplies. Accessibility ● The online user guide is compatible with text screen-readers. ● [...]

Product vi ews Front and l eft side view Figure 1-1 HP Las erJet Prof essional P1560 a nd P1600 printer series 4 2 5 6 3 1 7 1 Output bin 2 Output tray extension 3 Priority input slot 4 Main-input tray 5 Power button 6 Cartridge door lift-tab 7 Control panel 6 Chapte r 1 Pro duct basi cs ENWW[...]

Back view Figure 1-2 HP LaserJe t Profes sional P 1560 and P1600 p rinter series 2 1 3 4 1 USB port HP internal n etwork port (HP LaserJ et Professional P1600 printer series only) 2 Power receptacle 3 Kensington lock 4 Duplexer and rear jam-access door (HP Laser Jet Professional P1600 printer series only) Serial number and mod el number location Th[...]

Control-pa nel layout The contr ol panel contains f our ligh ts and tw o buttons . NOT E: See In terpret contr ol-panel lig ht patterns on page 76 for a descriptio n of wh at the lig ht patt erns m ean . Figure 1-3 HP Las erJet Prof essional P1560 a nd P1600 printer series control panel 2 3 4 5 6 1 1 Toner light : When the print ca rtridge is low, [...]

2 Software for Windows ● Supporte d operating sys tems for Wi ndows ● Supporte d printer- drivers for Window s ● Select the c orrect print er-dri ver for Window s ● Priority for print settings ● Change prin ter-drive r settings for Win dows ● Remove softw are for Windows ● Supporte d utiliti es for Windows ENWW 9[...]

Supported o peratin g systems for Wi ndows The pr oduct c omes with software for the follow ing Win dows® op erating systems : ● Windows 7 (32 -bit and 64-bit) ● Win dows Vis ta (3 2-bi t an d 64-b it) ● Windows XP (32-bit and 64 -bit) ● Windows Se rver 2008 ( 32-bit and 64-bi t) ● Windows Se rver 2003 ( 32-bit and 64-bi t) For mo re inf[...]

Select th e correct pr inter-driver fo r Windows NOT E: Only the HP Lase rJet Profe ssional P1600 printer series s upports the HP Uni versal Print Driver. Whenev er possibl e, use the p rinter drivers installe d during t he HP Smar t Install o r from the prod uct CD. The UPD pri nter driv er is a secondar y back- up printer dri ver. HP Universal Pr[...]

Priority for print settings Chang es to print settings are pr ioritized dep ending on where the changes are mad e: NOT E: The name s of comm ands and dialog box es might vary de pending on your soft ware progr am. ● Page Se tup di alog box : Click Page S etup or a simil ar comm and on t he File menu of the prog ram you are working in to ope n thi[...]

Change prin ter-dri ver setti ngs for W indows Change the settings for all pri nt jobs until the software program is closed Change the de fault setti ngs for all print jobs Change th e product configu ration settings 1. On the File menu in the software program, click Print . 2. Select the driver, and then click Properties or Preferences . The steps[...]

Remove software for Wind ows Use the uninstall utility to remove Windows software 1. Click Start , and then c lick All Programs . 2. Click HP , a nd then click HP Lase rJet Profession al P1560 and P1600 printer . 3. Click Uninst all , and then follow the onscreen ins truction s to remove the so ftware. Use the Windows C ontrol Panel to remove softw[...]

Supported ut ilities for Windows NOT E: Only the HP Las erJet Profes sional P1 600 printer series suppo rts uti lities for Windows. HP Web Jetadmin HP We b Jet admin is a simple print a nd imagin g periph eral man agement s oftware tool that helps op timize produc t use, control color costs , secure pr oducts, an d streamli ne supplie s manage ment[...]

16 Chapte r 2 Software for Windows ENWW[...]

3 Use the product with Mac ● Software for Mac ● Print with Mac ENWW 17[...]

Software for Mac Supported operating systems for Macintosh The pr oduct s upport s the fo llowin g Macin tosh ope rating s ystems: ● Mac OS X v10.4, v1 0.5, and v10.6 NOT E: PPC and Intel® Cor e™ proces sors are suppor ted. Supported printer dri vers for Macintosh The HP L aserJet s oftware in stalle r provid es PostScr ipt® Pri nter Descri p[...]

Prio rity fo r print se ttings f or Mac Chan ges to prin t settings are prio ritized depending on where the cha nges are mad e: NOT E: The nam es of comman ds and dialog boxes might va ry depen ding on yo ur soft ware progra m. ● Page Setu p dialog box : Click Page S etup or a simi lar comm and on the Fil e menu of th e progra m you are w orking [...]

Software for Mac HP Printer Ut ility for Mac Use the HP Lase rJet Util ity to pr int the product i nformati on pages and to ch ange t he Auto-Off setting from a Mac comput er. To ope n the HP LaserJe t Utility, c omplet e the proce dure be low. ▲ Open the Print Queu e, and the n click th e Utility icon. Supported util ities for Mac HP Embedded We[...]

Print with Mac Create and use p rinting presets in Macin tosh Use pr inting pr esets to s ave the c urrent pr inter d river settin gs for reuse. Create a prin ting preset 1. On the File me nu, cl ick Pr int . 2. Select the driver. 3. Select t he print settings . 4. In the Pre sets box, cl ick Save As... , and type a name for the preset . 5. Click O[...]

Print mu ltiple pa ges on one sh eet of paper in Macintosh You ca n print m ore than one page on a sin gle shee t of paper . This featu re provides a cost-effe ctive way to print d raft pages. 1. On the File men u, cl ick Print . 2. Select t he driv er. 3. Open the Layout menu. 4. Next to Pages per Sheet , select the numbe r of pages that yo u want[...]

Print on bo th sides (duplex) with Mac Auto matic NOT E: Automati c duplexing is only suppor ted for the H P LaserJet Pr ofession al P1600 pri nter seri es prod uct. The pr inter driv er only s upports ce rtain m edia size s for automa tic duplex ing. Use the manual du plexing proce dure for me dia siz es not ava ilable i n the pr inter d river. Au[...]

24 Chapte r 3 Use the product with Mac ENWW[...]

4 Connect the product ● Supporte d network operat ing syste ms ● Connect w ith USB ● Connect to a networ k ENWW 25[...]

Supported n etwork ope rating systems NOT E: Only the HP Laser Jet Profess ional P1600 printer seri es suppor ts network fun ctions. The fo llowing operating system s suppo rt networ k printi ng: ● Windows 7 (32 -bit and 64-bit) ● Windows Vista (Start er Editi on, 32- bit, and 64-bit) ● Windows XP (32-bit, Se rvice Pack 2) ● Windows XP (64-[...]

Connect with USB This p roduct suppo rts a U SB 2.0 connec tion. You m ust use an A-to-B type USB cab le that is no lo nger than 2 mete rs (6.56 feet). HP Smart Install NOT E: This ins tallation type is s upported for Wi ndows only . The HP Smart Insta ll allows you to in stall the product d river and s oftware by c onnecting the produ ct to a comp[...]

Connect to a network The HP LaserJ et Profess ional P1 600 printer series c an conne ct to ne tworks thr ough the HP inte rnal netw orki ng po rt. Supported network protocols To co nnect a networki ng-equipped product t o your n etwork, you need a ne twork tha t uses th e followin g prot ocol . ● Function al wired TCP/IP network Install the produ[...]

5. Click the Downl oad button. 6. Follow the onscr een instr uctions to comp lete the pr oduct insta llation. CD installation on a wired network NOT E: When yo u use the CD to in stall the software , you ca n select the Eas y Install ( recomm ended) or the Advance d Inst all (you a re prompted to acce pt or ma ke chang es to d efaults) install atio[...]

Link speeds a nd duplex settings NOT E: In this section dupl ex refers to bi- directiona l communi cation, not two- sided printi ng. Use the Networki ng tab in the em bedded We b server to set th e link spee d if n ecessary. Incorr ect chan ges to th e link spe ed setting might pr event th e product f rom com municati ng with other network device s[...]

5 Paper and print media ● Understa nd paper and prin t media use ● Special paper o r prin t media guidelin es ● Change the print dr iver to m atch the media typ e and size ● Supporte d pape r sizes ● Supporte d paper types ● Tray and bin cap acity ● Load paper tr ays ENWW 31[...]

Understand pa per and p rint media use This pr oduct sup ports a var iety of pa per and ot her prin t media in a ccordance w ith the guid elines in this user gui de. Paper or print media tha t does not meet these gui delines might ca use poor pri nt quality, incre ased jams, and prem ature wear on the prod uct. For bes t results, use on ly HP-bra n[...]

Special pa per or print med ia guideli nes This produ ct supports printing on speci al media. U se the following gu idelines to obtain satis factory resul ts. When using spec ial pape r or pr int medi a, be sure to set the type and size i n the pr inter dri ver to o btain the best resul ts. CAUTION: HP L aserJet products use fuser s to bon d dry to[...]

Change t he print driver to ma tch the media t ype and size Select ing media by type and size r esults in signi ficant ly better print qu ality for hea vy paper, glo ssy paper, and ove rhead tra nsparencie s. Using the wrong settin g can resul t in unsati sfactory print qua lity. Alw ays prin t by Type for special p rint med ia, such as labe ls or [...]

Supported pape r sizes This pr oduct su pports v arious pap er sizes , and it adapts to vario us medi a. NOT E: To obtain best print r esults, s elect t he appropri ate paper si ze and typ e in your print dr iver befor e prin ting. The pr inter driv er only s upports ce rtain m edia size s for automa tic duplex ing. Use the manual du plexing proce [...]

Supported p aper types For a c omplet e list of s pecific HP-brand p aper that this pr oduct su pports, g o to www.hp.com/ su ppor t/ ljp156 0serie s or www.hp.com/ su pport /ljp1 600series . Paper type (printer driver) Main-input tray Prio rity in put sl ot Plai n Recycled Vell um Light Mid-weight Heavy Extra Heavy Letterhead Preprinted Prepunched[...]

Tray an d bin capa city Tray or bi n Paper type Specific ations Quantity Main-input tray Paper Range: 60 g/m 2 (16 lb) bond to 163 g/m 2 (43 lb) bond 250 sheets of 7 5 g/m 2 (20 lb) bond Envelopes Less than 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 env elopes Transparencies Minimum 0.13 mm (0.005 in) thic k Up to 125 transpa rencies P[...]

Load paper trays CAUTION: If you try to print on me dia that is wrinkled , folded, or damaged in any way, a ja m might occur. S ee Clear jams on page 80 for more inform ation. Priority input slot The prior ity input slot holds up to ten she ets of medi a or one envel ope, one transpa rency, or one sheet of la bels or ca rdstock . Load me dia with t[...]

NOT E: Use the prior ity input slot fo r printin g one envelo pe or other sp ecial media. Use the main-inp ut tray for printin g mult iple env elopes or other s pecial me dia. 1. Before l oading the media, s lide the media g uides out ward to s lightly wid er than the media . 2. Place the media i n the tra y and adj ust the m edia gui des to the co[...]

40 Chapte r 5 Pap er and pri nt media ENWW[...]

6 Print tasks ● Canc el a p rint jo b ● Print with Windows ENWW 41[...]

Cancel a pr int job You can sto p a print reque st by using the contr ol panel or by using the so ftware program . For instructi ons about how to stop a print request from a computer on a netw ork, se e the onli ne Help f or the spec ific network software. NOT E: It can take some tim e for all printing to cl ear after you have can celed a print job[...]

Print with Wind ows Open the Windows printer driver 1. On the File menu in the so ftware program , click Print . 2. Select t he pro duct, and then click Properties or Prefer ences . Get help for any print op tion with Wind ows Printe r-driver He lp is s eparate from program Help. The pr inter-dri ver help pro vides expl anation s for the buttons, c[...]

Print colored text as black with Windows 1. Open the print er driver, click the Properties or Pr efer ences button, and then c lick the Advanced ta b. 2. Click the P rint All Text as Black check box. 3. Click the OK butt on. Save custom print settings for reuse with Windows Use a printing quick s et 1. Open the print er driver, and then click the P[...]

Select a paper type 1. Open the prin ter driver, click the Properties or Preferen ces button, and the n click the Paper/ Quality tab. 2. Select a type fro m the Type is drop-do wn list. 3. Click the OK but ton. Select the print resolution 1. Open the prin ter driver, click the Properties or Preferen ces button, and the n click the Paper/ Quality ta[...]

Print the first or last page on differ ent paper with Wi ndows 1. Open the print er driver, click the Properties or Pr efer ences button, and then c lick the Paper/ Qual it y tab. 2. Click the U se Different Paper/Cove rs check box , and then select the neces sary sett ings for the front cover , other pages, and back cover . 3. Click the OK butt on[...]

Print on bo th sides (dup lex) with Wind ows Auto matic NOT E: Automati c duplexing is only suppor ted for the H P LaserJet Pr ofession al P1600 pri nter seri es prod uct. The pr inter driv er only s upports ce rtain m edia size s for automa tic duplex ing. Use the manual du plexing proce dure for me dia siz es not ava ilable i n the pr inter d riv[...]

Manual Before you c an use the ma nual duplexi ng featur e, you m ust sel ect t he Allow Manual Duplexing ch eck box on the De vice Settin gs tab of the printer proper ties dialog box . See Change print er-driver settings for Windo ws on pag e 13 . 1. Load paper face -down in the priori ty input slot or in the m ain-inp ut tray. 2. Open the print e[...]

5. Retrieve the printed s tack from the outp ut bin, and, mai ntaining the paper orie ntation , place it with the printed- side facing down in the main-inp ut tray. 6. At the pr oduct co ntrol pa nel, press the go button t o print th e second s ide of the job. Create a booklet with Windows 1. Open the prin ter driver, click the Properties or Prefer[...]

Select page orientation with Windows 1. Open the print er driver, click the Properties or Pr efer ences button, and then c lick the Fini shi ng tab. 2. In the Orientation area, select the Po rtrait or Lan dsc ape op ti on. To print the page image up side down , select the Rot ate by 180 degrees op tion. 3. Click the OK butt on. 50 Chapte r 6 Prin t[...]

7 Manage and maintain ● Print i nformati on pages ● Use the H P Embedd ed Web S erver ● Economy setting s ● Quiet mo de setti ngs ● Manage supplies an d access ories ● Clean the prod uct ● Product u pdates ENWW 51[...]

Print inf ormation pages You can pri nt the following informatio n pages. Configuration page The c onfiguration page lis ts curren t product s ettings and proper ties. This page a lso co ntains a status log repor t. To print a configur ation page, do one of the follo wing: ● Press an d hold the go button when the re ady light is on and no other j[...]

Use the HP Embedd ed Web Serve r NOT E: Only the HP L aserJet P rofessi onal P1600 printer s eries suppor ts the embedd ed Web serv er. Use the embedded Web se rver (EW S) to vie w produc t and netwo rk status and to ma nage p rinting functio ns from your computer. ● View produ ct status inf ormation ● Determin e the rem aining l ife on al l su[...]

Embedded Web server sections Information tab The In formation pa ges group c onsists of the following pa ges: ● Device Stat us displ ays the status of the prod uct and HP suppl ies. ● Device Configurat ion show s the info rmation found o n the con figuratio n page. ● Supplies S tatus shows t he status of HP supplie s and provide s part number[...]

Economy se ttings EconoMode This pr oduct has an Eco noMode op tion for printing drafts o f docume nts. Usi ng Econo Mode ca n use less toner and decrease the co st per page . However , using EconoMod e can al so reduce print quality. HP does not rec ommend the full-t ime use of EconoMod e. If Eco noMode is used fu ll-time , the toner supply might [...]

Quiet mode setting s This pr oduct has a quiet mode that reduces noise during pri nting. Whe n quiet m ode is t urned on, the produc t prints at a slower speed. NOT E: Quiet m ode reduces the pro duct print speed, whi ch migh t improve print quality. Follo w these s teps to e nable qui et mode. 1. Open the print er propert ies, and then clic k the [...]

Manage supplie s an d access ories Corre ctly using, storing, and mon itoring the print cartrid ge can help ens ure high-qua lity outp ut. Manage pr int cartridge s Prin t-cart rid ge sto rage Do n ot remove t he print cartrid ge from its packag e until y ou are r eady to us e it. CAUTION: To pre vent damage to the print cartridg e, do not exp ose [...]

Replacement instructions Redist ribute to ner When a small amount o f toner rem ains in print c artridge, faded o r light ar eas mig ht appear on the printed page. You mig ht be abl e to tempo rarily im prove pri nt quality by redi stributi ng the t oner. 1. Open the print -cartridg e door, and then remov e the print cartr idge. 2. To redistr ibute[...]

3. Reinsert the pri nt cartridg e into the product , and then close the pri nt-cartri dge door . If th e print is st ill ligh t, install a new print cartridge. ENWW Manage s upplies an d access ories 59[...]

Replac e the pr int car tridg e 1. Open the print -cartridg e door, and remov e the old print cart ridge . See the recycling informatio n inside the pr int-cartr idge box. 2. Remove the new pri nt cartrid ge from the bag. CAUTION: To prev ent damage to the pr int cartr idge, hold the print c artridge a t each end. 3. Pull the tab and c ompletely re[...]

4. Gently roc k the print cartrid ge from fr ont to bac k to distri bute the toner evenl y inside the cartridg e. 5. Insert the print car tridge in the produ ct and cl ose the print -cartridge door. CAUTION: If ton er gets on y our cl othing, wi pe it off with a dr y cloth and wash clothing in cold water. Hot water sets ton er into fabric . NOT E: [...]

Replac e the pi ckup r oller Norm al use with good media ca uses wea r. The use of poor me dia m ight requir e more f requent replac ement of the pickup roller. If the product regular ly misp icks (no m edia f eeds thro ugh), you might ne ed to ch ange or cl ean the pic kup rolle r. See Clean th e pickup r oller on page 68 to order a new pic kup ro[...]

2. Find the pic kup rolle r. 3. Release th e small, wh ite tabs on e ach side o f the pickup r oller, and rotate the picku p roller to ward the front. 4. Gently pull the pic kup roller up and ou t. ENWW Manage s upplies an d access ories 63[...]

5. Position the n ew pick up rolle r in the slot . The cir cular a nd recta ngular s lots on each si de prev ents you from ins talling the roller inc orrectly. 6. Rotate the to p of the ne w pickup r oller away from you until both sides sn ap into pl ace. 7. Insert th e print car tridge in the produ ct and close th e print-c artridge door. 64 Chapt[...]

Replace the se paration pad Normal use wit h good me dia caus es wear. The use o f poor m edia migh t require more fre quent replac ement of the separat ion pad. If the product regularl y pulls m ultiple s heets of med ia at a ti me, you mi ght need t o change the separati on pad. WARNING! Before changing the separation pad , use the power switch t[...]

3. Remove th e separa tion p ad. 4. Insert the n ew separation p ad, and s crew it in to place. 66 Chapte r 7 Man age and m aintain ENWW[...]

5. Plug the product i nto the wa ll outlet , and t urn on the p roduct. ENWW Manage s upplies an d access ories 67[...]

Clean the prod uct Clean the pickup ro ller If you want to clean the pickup roller be fore decidi ng to replace it, foll ow these instructio ns: 1. Unplug the power cord fr om the pro duct, and then remo ve the pick up roller as described in Repl ace the pickup ro ller on page 62 . 2. Dab a lint-f ree cloth in isopropy l alcohol, and then scrub the[...]

Clean the paper path If you are expe riencin g toner spe cks or do ts on the printouts , clean the paper path. T his proc ess uses a trans parency to remove dust and toner fr om the pa per path. Do not us e bond or rough paper. NOT E: For best resu lts use a s heet of tr anspare ncy. If you do no t have an y trans parencies, you c an use c opier-g [...]

Clean the print-cartridge area You do not ne ed to cle an the print -cartridg e area of ten. How ever, clea ning this area c an improv e the quality of the pr inted s heets. WARNING! Be fore cleanin g the produc t, turn the pr oduct off by unp lugging the power cord , and wait for the product to cool. 1. Unplug the power c ord from th e produc t. O[...]

3. Replace the pr int cartridge , and close the print-cartrid ge door. 4. Plug the power cord into the product . Clean the exterior Use a s oft, damp, lint-free cloth to wipe du st, smud ges, and sta ins off of th e exterior of the devi ce. ENWW Clean the pro duct 7 1[...]

Product update s Firmware upd ates Firmwar e and software upd ates and installa tion instru ctions for t his product are ava ilable at www.hp.co m/ support/ ljp15 60series or www.hp.com/ support/ ljp16 00seri es . Click Downloads and driver s , click the ope rating system , and then select the dow nload for the produc t. 72 Chapte r 7 Man age and m[...]

8 Solve problems ● Solve g enera l probl ems ● Resto re fa ctory settin gs ● Interp ret contro l-panel l ight pattern s ● Clear j ams ● Solve pap er-handl ing probl ems ● Solve im age-quali ty proble ms ● Solve per formance pr oblems ● Solve co nnectivi ty proble ms ● Solve pro duct software pr oblems ENWW 73[...]

Solve ge neral prob lems If the product is n ot respondi ng correctly, complete the steps in the foll owing che cklist, in o rder. If the produc t does not pas s a step, fo llow the corr esponding troubleshoo ting sugges tions. If a step resolves the pro blem, yo u can st op with out perform ing the ot her steps on the checklis t. Troubleshooting c[...]

8. If the configur ation page prints, check the foll owing items. a. If the pag e does n ot print correc tly, the p roblem is with t he product hardware. Contact HP Custo mer Care. b. If the page pr ints corr ectly, the pro duct hard ware is work ing. The probl em is with the comp uter that you are usi ng, with t he printe r driv er, or with the pr[...]

Interp ret control -panel l ight patte rns Table 8-1 Status -light legend Symbol for “light off” 1 Symbol for “light on” 1 Symbol for “light b linking” 1 1 For a des cription of the control p anel symbols a nd lights, see Control-panel layout on page 8 . Table 8-2 Contr ol-panel lights Ligh t stat us Light pattern State of the prod uct [...]

Ligh t sta tus Light pattern State of the prod uct Acti on All lights are off NOTE: The power button bac klight is on. Th e for mat te r is no t connected to the product correctly. 1. Turn of f the product. 2. Wait 30 seconds, and then tu rn on the product. 3. Wait f or th e product to initialize. Contact H P customer support. See Customer support [...]

Ligh t stat us Light pattern State of the prod uct Acti on Ready light is blinking, and all other lights are of f. NOTE: The power button backlight is o n. The product is receiving or processing data. No action required. The product is receiving or processing a print job. To cancel the current job, press the cancel button . Attention light is blink[...]

Ligh t sta tus Light pattern State of the prod uct Acti on The attention , ready , and go lights are on. Toner light is off. NOTE: The power button bac klight is on. The product has experienced a f atal error from which it cannot recove r. 1. Turn of f the product. 2. Wait 30 seconds, and then tu rn on the product. 3. Wait f or th e product to init[...]

Clear jams When cl earing ja ms, be very car eful not to tea r jammed p aper. If a sm all piece of paper re mains in th e produc t, it cou ld cause additional jams. CAUTION: Befor e clear ing jams, t urn the p roduct o ff and dis connect the powe r cord . Common causes of jams ● The input trays ar e loaded incorr ectly or are too ful l. NOTE: Whe[...]

Clear jams from the input trays CAUTION: Do no t use sh arp obje cts, suc h as twee zers o r needle- nose pl iers, t o remov e jams. Dama ge cause d by sh arp obje cts will not be c overed by the warr anty. When r emoving ja mmed medi a, pull the jam med media straight aw ay from the pro duct. Pulling ja mmed media o ut of the p roduct at an angle [...]

3. With bot h hands, grasp the side of the ja mmed media that is most vi sible (th is includ es the middl e), and careful ly pull it free fro m the product. 4. Reinst all the p rint cartr idge an d close th e print- cartridge door. 82 Chapte r 8 So lve pro blems ENWW[...]

Clear jams from the duplexer NOT E: Only the HP Laser Jet Profes sional P160 0 printer s eries has an auto matic duple xer. 1. Open the prin t-cartridg e door, and then re move the print cart ridge. 2. Open the rear door . 3. Carefully grasp the jammed paper, and s lowly p ull it out o f the p roduct ENWW C lear ja ms 83[...]

4. Close the rear d oor. 5. Reinst all the p rint cartr idge an d close th e print- cartridge door. 84 Chapte r 8 So lve pro blems ENWW[...]

Clear jams f rom the output areas CAUTION: Do no t use sh arp obje cts, suc h as twee zers o r needle- nose pl iers, t o remov e jams. Dama ge cause d by sh arp obje cts will not be c overed by the warr anty. 1. Open the prin t-cartridg e door, and then re move the print cart ridge. 2. Keep the prin t cartridge door open, and then with both hands, [...]

3. Reinstall the p rint cartridg e, and t hen clos e the p rint-cartr idge do or. Clear jams from inside the produ ct 1. Open the print -cartridg e door, and remo ve the print car tridge. CAUTION: To prev ent damage , do no t expose th e print c artridge t o light. C over it with a piece of paper. 86 Chapte r 8 So lve pro blems ENWW[...]

2. If you can see the jammed p aper, ca refully grasp th e jammed paper, and slowly pull it o ut of the product . NOTE: If yo u can not see the jamm ed pape r, go to the next step. If you s uccessfull y remov ed the j ammed pap er, skip t he next step. 3. Press the gr een tab and then open the jam -access doo r, careful ly grasp the jam med paper a[...]

4. Reinstall the p rint cartridg e, and t hen clos e the p rint-cartr idge do or. 88 Chapte r 8 So lve pro blems ENWW[...]

Solve repeated jams ● Verify that the input tr ay is not overfill ed. The input tra y capac ity varies d epending on the type of print me dia that y ou are using. ● Verify that the media guid es are prop erly adjus ted. ● Check th at the inp ut tray i s secu rely in place. ● Do not add print me dia into the in put tray whi le the pr oduct i[...]

Solve pa per-handl ing pro blems The fo llowing p roblems with med ia cause print-qual ity dev iations, jam s, or damage to the pr oduct. Proble m Cause Solu tion Poor print quality or toner adhesion The paper is too moist, too rough, too heavy, too smooth, or it is embossed or from a faulty paper lot. Try another k ind of pape r, between 100 and 2[...]

Solve image -quality probl ems You ca n preve nt most print-qu ality pr oblems by foll owing the se guid elines. ● Use paper that mee ts HP s pecificatio ns. Se e Paper an d print m edia on page 31 . ● Clean the produ ct as necessar y. See Clean th e paper path on pag e 69 . Image defect examples This secti on provid es informatio n about ident[...]

Dropouts ● A single sheet of media might be defective. Try reprinting the job. ● The media moisture content is uneven or the media has moist spots on its surface. Try printing with new media. ● The media lot is bad. The manufacturing process es can cause some areas to reject toner. Try a different type or brand of media. ● Place the product[...]

Ton er sme ar ● If toner smea rs appear on the leading ed ge of the media, the media guides might be dirt y. Wipe the media guides with a dry, lint- free cloth. ● Check the media t ype and quality. ● The fuser temperature m ight be too low. In your printer driver, make sure the appropr iate media type is selected. ● Place the product in qui[...]

Page skew ● Make sure that the media is l oaded correctly and the media guides are n ot too tight or too loose against the media stack. ● The input bin might be too full. ● Check the media t ype and quality. Curl or wave ● Check the media t ype and quality. Both high temp erature and high humidity cause media to curl. ● The media might ha[...]

Ton er scat ter out lin e ● If large amounts of toner have scattered around the characters, the transfer of toner to the media is not optimal (a small am ount of toner scatter is norm al for laser printing). Try a different media t ype setting in the printer driver, or use a different media type. ● Turn over the stack of media in the tray. ● [...]

Optimize and improve image quality Change print density You ca n change the prin t density setting by from the printer p ropertie s dialog box. 1. Windows XP, W indows Serve r 2008, and Windo ws Server 20 03 (using the default S tart menu view): Cl ick Star t , and th en clic k Prin te rs a nd Faxe s . -or - Windows XP , Windows Server 2008, and Wi[...]

Solve pe rformance problems Proble m Cause Soluti on Pages print but a re totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages. Check the document that you are printing to see if cont ent appears on all of th[...]

Solve c onnecti vity p roblems NOT E: Restore the factory default s ettings for the prod uct. See Restore factor y settings on p age 75 . If the prob lem persists, try the solutio ns in this section. Solve direct-connect problems If you have con nected the product directly to a com puter, check the cable. ● Verify that the cable is connected to t[...]

5. Have any software ap plicatio ns been a dded t o the net work? Make sur e they a re compa tible and that the y are in stall ed correct ly with the correc t printer drivers . 6. Are othe r users able to print? The problem may be worksta tion-speci fic. Check th e workstation ne twork drivers , printer driv ers, and redire ction (cap ture in Nove [...]

Solve produc t software probl ems Solve common Windows problems Error message: "General Protection FaultException OE" "Spool 32" "Ille gal O perat ion" Cause Soluti on Close all software programs, restart Windows, and try again. Delete all temp files f rom the Temp subdirectory. Determine the name of the directory by o[...]

The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list. Cau se Solution The product might not be ready. Make sure that the cables are connected corr ectly, the product is on, and the ready light is on . The wrong product name is being used. Print a configurat ion page to check the product name. Ver[...]

You are unable to print from a third-party USB card. Cause Soluti on This error occurs when t he software f or USB pro ducts is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available f rom the Apple Web site. When connected with a USB cabl[...]

A Supplies and accessories ● Order pa rts, acces sories, and supplies ● Part nu mbers ENWW 103[...]

Order par ts, accessories , and s upplies Order supplies and paper www.hp.com/ go/suresupply Order genuine HP p arts or acc essories www.hp.com/ buy/ parts Order through service or support providers Contact an HP-authorized service or support provider . Order using HP software Embedded Web server sections on page 54 Part numbers The foll owing list[...]

B Service and support ● Hewlett -Packard limi ted warrant y statemen t ● HP's Premi um Protect ion Warranty : LaserJe t print cartrid ge limited wa rranty st atement ● End User Lic ense Agre ement ● Custom er self-re pair warr anty ser vice ● Customer support ● Repack t he pr oduct ENWW 105[...]

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Pro fessional P1566, P 1606dn One year from dat e of purcha se HP war rants t o you, the end-use r customer , that HP hardwar e and acc essories will be free from defects in materi als and workman ship after the date of purchas e, for the period specifi e[...]

HP's Premi um Pr otec tion W arran ty: Laser Jet pr int cartridge limited wa rranty stateme nt This HP product is war ranted to be free fro m defects in mater ials and workman ship. This war ranty does not appl y to pro ducts th at (a) hav e been r efilled, refurb ished, r emanufac tured or tamp ered with in any way, (b) e xperienc e probl ems[...]

End User Li cens e Agreem ent PLEASE READ CAREFULLY BEFORE USING THIS SOFTWA RE PRODUCT: This End-User Lice nse Agreem ent (“EULA ”) is a contract between (a) yo u (eithe r an individ ual or the entity you represe nt) and (b) He wlett-Pack ard Comp any (“HP”) that gove rns you r use of the s oftware p roduct (“ Software”) . This EULA do[...]

Softwar e will a gree to this EULA. U pon transfer of the HP Software, y our li cense is automatic ally term inated. b. Rest rictions. You may not r ent, lease or lend the HP Software or Use the HP Software for co mmercia l time sharing or burea u use. Y ou may not subl icense, assign o r otherw ise tran sfer the HP Softwa re exce pt as expre ssly [...]

Customer s elf-repair warran ty service HP pro ducts are designed with many Cust omer Self Repair (CSR) parts to mi nimize repair time and allow for greater flexibil ity in perf orming defec tive part s replac ement. If during the di agnosis pe riod, HP identifi es that th e repair can be acco mplished by the use o f a CSR par t, HP will ship that [...]

Repack the product If HP Cu stomer C are determi nes that your produ ct needs to be re turned to HP for rep air, fol low these steps to rep ack the produ ct before shippi ng it. CAUTION: Ship ping d amage as a resul t of i nadequ ate pack ing is the cus tomer’s r esponsi bilit y. 1. Remove a nd ret ain the p rint ca rtri dge. CAUTION: It is ext r[...]

112 Appendix B S ervice an d support ENWW[...]

C Specifications ● Physic al specifi cations ● Power con sumption, el ectrical sp ecificat ions, and ac oustic em issions ● Env iro nment al sp ecif icat ions ENWW 113[...]

Physical sp ecifications Table C-1 Physical specificati ons 1 Specification HP LaserJet Professional P1560 printer series HP LaserJet P rofessional P1600 printe r series Product weight 5.9 kg (13.0 lb) 6.5 kg (1 4.3 lb) Product height 245 mm (9.65 in) 245 mm (9.65 in) Product depth minimum 239 mm (9.41 in) 280 mm (11.02 in) Product depth maximum 36[...]

D Regulatory information ● FCC regul ations ● Environ mental pro duct stewa rdship pr ogram ● Decl ara tion of conf orm ity ● Safety stateme nts ENWW 115[...]

FCC regulations This equ ipment has been tes ted and found to comp ly with th e limits for a Class B digit al device, pu rsuant to Part 15 of the FCC rules. Thes e limits are des igned to provide reasonable pro tection agai nst harmfu l interfe rence in a resi dential i nstallati on. This equipmen t genera tes, uses , and c an radiate radio frequen[...]

Environm ental product stewar dship prog ram Protecting the enviro nment Hewlett- Packar d Company is commi tted to p roviding quality produc ts in an environ mentally sound manner . This pr oduct has be en desig ned wit h several attributes to m inimiz e impacts on our envi ronment. Ozone productio n This produ ct generates no appre ciable ozone g[...]

proper ly, proces sing the m to r ecover p lastics and metals for new pr oducts a nd divert ing mi llions of tons of wa ste from la ndfills. Since t his cartri dge is being re cycled and used in new m aterials, i t will n ot be return ed to you. Than k you for being en viro nmentally responsi ble! NOT E: Use the return label t o return origin al HP[...]

Non-U.S. ret urns To parti cipate i n HP Pla net Partn ers ret urn and recyc ling program, ju st follow the si mple di rections in the rec ycling gui de (found i nside the packaging o f your ne w product supply i tem) or v isit ww w.hp.com/ recycle . Sele ct your country/r egion fo r infor mation on how t o return your HP LaserJe t printi ng suppl [...]

● HP’s end- of-life pro duct return and recycling progr am ● Material Sa fety Data Sheets Visit www.hp.c om/ go/env ironme nt or www.hp.com/ hp info/gl obalci tizen ship/env ironme nt . 120 Appendix D Re gulatory in formation ENWW[...]

Declaratio n of confor mity according to ISO/ IEC 17050-1 and EN 170 50-1; DoC#: BOISB-0902-00-rel. 1.0 Manufac turer’s N ame: Hewlett-Packard Comp any Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Produc t Name: HP Las erJet Professional P1566/P1606 printer series Regula tory Model [...]

Safety statement s Laser safety The Center for Devices and Radiologi cal Health (CDRH) of t he U.S. Food and Drug Adminis tration has implem ented regula tions for laser pr oducts man ufactured sin ce August 1, 19 76. Compliance is mand atory for p roducts marketed in the Uni ted Stat es. The de vice is certifie d as a “Cl ass 1” l aser pro duc[...]

Laser statement for Finland Luokan 1 lase rlaite Klass 1 Laser Ap parat HP Laser Jet Professi onal P1566, P1606dn , laserkirjoiti n on käyttäjän ka nnalta turv allinen lu okan 1 laser laite. Normaal issa käy tössä kirjo ittimen suo jakotelointi estää lase rsäteen pä äsyn laitteen ulkopu olelle . Laitteen turv allisu usluokk a on määrit[...]

Substances Table (China) Restriction on Hazardous Substances stat ement (Turkey) Türkiy e Cumhuriy eti: EEE Yönetm eli ğ ine Uy gundur 124 Appendix D Re gulatory in formation ENWW[...]

Index A access ories ordering 103, 104 part numbers 104 acousti c specifi cations 114 address , printer Macintos h, trouble shoot ing 101 altitude sp ecific ations 1 14 anticoun terfeit s upplies 57 B batterie s included 119 bin, output jams, c learing 85 bins, o utput capacit y 37 features 4 blank pag es troubles hooting 97 C cables USB, trou bles[...]

G General Protect ion FaultEx ception OE 100 H HP Customer Care 110 HP fraud h otline 57 HP U niversal Print D river 1 1 HP Web Jetadmin 15 humidity specifica tions 114 I Illegal O peration errors 100 image qual ity problem -solv ing 91 improv e print qual ity 91 informat ion pages config uration pa ge 52 demo page 52 supplies stat us page 52 Infor[...]

pape r out put bi n features 4 paper, or dering 1 04 part numbe rs print ca rtridges 104 pausing a prin t request 42 PCL driv ers unive rsal 11 physic al spec ificatio ns 11 4 pickup rolle r chang e 62 clea n 68 port s troubles hooting Maci ntosh 10 2 type s includ ed 4 power consu mptio n 114 troubles hooting 74 presets ( Macintosh) 21 print c art[...]

toner scat ter outli ne 95 toner sm ear 93 toner spec ks 9 1 vert ical lines 92 vertica l repet itive defect s 93 wave 94 wrinkles 94 See also pro blem- solving ; troubles hooting special media guideli nes 33 special paper guideli nes 33 specifi cation s electric al and aco ustic 114 environ ment 114 physi cal 114 product fea tures 4 Spool32 e rror[...]

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