Hughes DW6000 manual

11717 Ex ploration L ane, Ger mantown, MD 2 0876 T el: (3 01) 428.55 00 F ax: (301) 428.1 868/283 0 1033295- 0001 Revision 2 Septemb er 19, 200 3 D W6000 Series Installation Guide[...]

Copyright © 2003 Hughes Network Systems Inc., a wholly o wned subsidiary of Hughes Electronics Corporation All rights re served. This publication and its contents are pr oprietar y to Hughes Network Systems, Inc., a wholly owned subsidiar y of Hughes Ele ctroni cs Corporation. No part of this pub lication may be reproduced in any f or m or by any [...]

• 103329 5-0001 Re vision 2 iii Decla ration of Conformity Standards to which Conformity is declared: F CC Part 15 This device complies with part 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) this device may not cause har mful interference, and (2) this device must accept any interference receiv ed, including int[...]

• iv 103329 5-0001 Re vision 2 If trouble is e xperienced with the T wo-Wa y DIRECWA Y Sy stem equipment, for repair or warranty inf orm ation, please contact DIRECW A Y T ech nical Suppor t Address: 11717 Exploration Lane, Germ antown, MD 20876 Web: http://www .mydirecwa y .com (T o send an e-mail, login to your user acc ount on their Web site a[...]

• 103329 5-0001 Re vision 2 v Example of Antenna Grounding according to the National Electri cal Code instructions contained in “Radio and T elevision Equipment” Note: The DIRECW A Y Receiver must be gr ounded thr ough the satell ite/ local antenn a cabl e befo re plugg ing int o the po wer sour ce, and it mu st remain groun ded thereafter . [...]

• vi 103329 5-0001 Re vision 2[...]

• 103329 5-0001 Re vision 2 vii[...]

• viii 103329 5-0001 Re visi on 2[...]

• Contents 103329 5-0001 Re vision 2 ix Contents Important safety information . . . . . . . . . . . . . . . . . . . . xix About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Scope and a udience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Audience prof ile . . . . . . . . . . . . . . . . . . . . [...]

• Contents x 103329 5-0001 Re vision 2 Print the customer’s Sys tem Inform ation page and recor d infor- mation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Create Sy stem Control Center i con . . . . . . . . . . . . . . . . . . . . 35 Chapter 3 The System Control Center . . . . . . . . . . . . . . . [...]

• Contents 103329 5-0001 Re vision 2 xi Appe ndix B Installing th e indoor equipment usi ng dial-up commis- sioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 System pre-i nstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Installa tion PC requirement s . . . . . . . . . . . . . [...]

• Contents xii 1033295-000 1 Revi sion 2 DW6000 statu s informatio n via the Ins taller Consol e . . . . . . . 117 Verifying c orrect DW6000 operat ion . . . . . . . . . . . . . . . . . . . . 117 Displaying t raffic statis tics . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Displaying P EP statistics . . . . . . . . . . . . . . . . . . .[...]

• Figures 103329 5-0001 Re vision 2 xiii Figures Chapter 1 1. The DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. Remove site wi th DW6000 installe d, single comput er . . . . . . . . . . . . . . . . . . . . 2 3. Remote si te with DW6000 install ed, wired (Etherne t) LAN . . . . [...]

• Figures xiv 1033295-000 1 Revi sion 2 33. System Statu s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 34. System Statu s screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 35. Final conf iguration . . . . . . . . . . . . . . . . . . . . [...]

• Figures 103329 5-0001 Re vision 2 xv 68. Failed pin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 69. Welcome scree n; choose p roper registr ation server . . . . . . . . . . . . . . . . . . . . . . 84 70. Websetup - Det ection . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

• Figures xvi 1033295-000 1 Revi sion 2 106. DW6000 res et . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 107. Display Mai n Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 108. Displ ay Traffic Statis tics scree n . . . . . . . . . . . .[...]

• Tables 103329 5-0001 Re vision 2 xvii Tables Chapter 1 1. DW6000 Specific ations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 3 2. Receive code (RxCode) mess ages and corr ective actions . . . . . . . . . . . . . . . . . 44 3. Transmit (TxCode) messag es and correcti ve actions . . . . . . . [...]

• Ta bles xviii 103 3295-000 1 Revi sion 2[...]

• Important safety infor matio n 103329 5-0001 Re vision 2 xix Impor tant safety inf ormation F or your safety a nd protect ion, read this en tire manual bef ore you attem pt t o inst all t he DW6000 . In p articu lar, read th is sa fety sectio n careful ly . K eep this saf ety info rmation wher e you can refer to it if n ece ssary . T ypes of wa[...]

• Importa nt safety information xx 103329 5-0001 Re vision 2 Note: A note provid es additiona l informat ion. CA UTION Indicat es a pot entially haza rdous situatio n, which, if not av oided, may result in minor or moderate injury . CA UT ION Indicat es a situa tion or practice th at might r esult in proper ty damage.[...]

• Abo ut thi s doc ument 103329 5-0001 Re vision 2 xxi About this document Scope and audience This manual describes ins talling and ser vicing the DIRECW A Y ® D W6000 term inal. It addr esses inst allers, net work syst em engineer s, and netw ork operat ors who instal l, commissi on, oper ate, and main tai n the s yst em . A udience profile The[...]

• About thi s docum ent xxii 1033295-000 1 Revi sion 2 Appendix C – Install ing the D W6 000 using Inst aller Consol e provid es in struc tio n on how to use th e Ins tall er Co nso le for commission ing enter prise custo mers when spec ific ally dir ected to do so o n the inst allation s pecif ication. Appendix D – Conf iguring the i nstalle[...]

• Abo ut thi s doc ument 103329 5-0001 Re vision 2 xxiii Related publications The inst allati on of this product may also re quire t he use o f one of the fol lo wing antenna or outdoor un it manuals: • DIRECW A Y Satellite Dish Installation Gui de D W4000-K u T wo- W ay Ku -band Antenna Model AN4 -074 (HNS 1033833-00 01) • DIRECW A Y Satelli[...]

• About thi s docum ent xxiv 1033295-000 1 Revi sion 2[...]

Chapter 1 • Introduc tion 103329 5-0001 Re vision 2 1 Chapter 1 Intr oduction This chapt er ad dres ses the fo llowing to pics : • D W6000 p urpose and compone nts on page 1 • Specif icat ions and ident ifi cation of equi pment on pa ge 4 D W6000 purpose and components The D W6000 is desi gned to prov ide Inter net or co rporate intranet conn[...]

Chapter 1 • Introducti on 2 103329 5-0001 Re vision 2 The D W6000, in co mbination with an antenna and an Etherne t hub o r wire les s base stat ion, provide s sa tell ite co nnec tivity fo r mult iple loca l are a netwo rk ( LAN ) ho sts. A ll t he nec ess ary softw are resi des on the D W6000 , which serv es as the r outer . Because t he softwa[...]

Chapter 1 • Introduc tion 103329 5-0001 Re vision 2 3 Figure 3 : Remote sit e with D W600 0 install ed, wire d (Ether ne t) LAN Figure 4 : Remot e site wit h D W6000 install ed, wirel ess LA N Inroute Outroute Antenna DIRECW A Y Network Operations Center (NOC) Satellite Dw6000 PC Mac Unix Linux POS terminal or other device Ethernet hub Internet G[...]

Chapter 1 • Introducti on 4 103329 5-0001 Re vision 2 Specificati ons and identification of equipment The part number label i s locate d on the rear of the uni t. T able 1 lists t he specif icati ons of the D W600 0. T able 2 sho ws the c able require ments for the unit. The c able requir ements are the same re gardle ss of the typ e of anten na [...]

Chapter 1 • Introduc tion 103329 5-0001 Re vision 2 5 These cable specifications are the minimum required. If the cable installation does not meet th e minimum requir ements, future applica- tions may requir e that the entire ca bl e inst allatio n be replaced wi th the minimum r equi red cable. Gro unding and cable choice The cho ice of g roundi[...]

Chapter 1 • Introducti on 6 103329 5-0001 Re vision 2 Note: Coaxi al cables with co pper clad steel center conductor must have the DC r esistance of Com mScope 5730 or less (32 ohms/100 0 ft.). Also, the cable run cannot exceed 100 feet. Note: Do not use sp litters. Note: Use pl enum grade cable on ly if the cable is to be ru n in plenum space wh[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 7 Chapter 2 Installing the in door equipment System pre- installation Check to be sure both you and the cus tomer ha ve fulf illed all system an d site re quirements bef ore begi nning instal lation. Installation P C requirements Th e insta lle r lapto p PC must fulfill the[...]

Chapter 2 • Install ing the in door equi pment 8 103329 5-0001 Re vision 2 • A functi oning 10/10 0 Ethernet in terface install ed on at leas t one computer . This is needed to ens ure the custome r can surf before y ou leav e. • A 6-foot Cat-5 Ether net cable i s supplied to connect t he D W6000 and t he customer’ s computer . If a longe r[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 9 4. Assembl e indoor eq uipment. Assemble D W6000 an d connect to lapt op. Power up D W6000 and lap top and v erify connecti vi ty . 5. Compute pointing coor dinates usi ng the SBC inter face instal lation s oftwar e. 6. Assembl e the antenna . Pre-set el ev ation and pola[...]

Chapter 2 • Install ing the in door equi pment 10 103329 5-0001 Re vision 2 Antenna installation The D W6000 can be used with the HNS DW400 0 74cm T wo-W ay antenna. The D W6000 can also be used with .98 , 1.2, and 1.8m antennas. Refe r to the manuf acturer’ s antenna insta llat ion m anua l for in struc tion s on h o w t o insta ll th e ante n[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 11 Installi ng the D W6000 using SBC Y ou nee d all the items sho wn in Figure 5. Ev erything but the Ethernet cable is i n the D W6000 ins tallation kit or in side the antenna box. Y ou wil l also need t he install ation specif icat ion or wo rk order . This is pr ovided t[...]

Chapter 2 • Install ing the in door equi pment 12 103329 5-0001 Re vision 2 The po wer supply The D W6000 uses a po wer supply with the part number P/N: 1031105-00 01. The part number is on a s ticker on the po wer supply . V erify that yo u are using t he correct po wer sup ply . Do not use an ything b ut the p ower supply su pplied with t he D [...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 13 SBC installation method First a ssemble and install the sate llite ant enna. This in cludes attach ing the coa xial cabl es to th e D W6000 Satell ite In and Satell ite Out co nnectors. Rem ember to la bel the rece i ve and trans mi t cable s. Be caus e th e entir e co m[...]

Chapter 2 • Install ing the in door equi pment 14 103329 5-0001 Re vision 2 Assemb le D W6000 and attach to computer 1. T ake the ped estal base i n one hand and t he D W6000 in the other . Orient them as sho wn in Fi gure 7. The Po wer LED will be at th e bottom. 2. The pedestal ba se has tw o curved ridges, one on each side o f its ope ning. Se[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 15 Figure 8 : D W600 0 guid es Figure 9 : T wo front guide s Figure 10: P edestal base clip Curved ridges T wo fr ont guides Clip[...]

Chapter 2 • Install ing the in door equi pment 16 103329 5-0001 Re vision 2 5. Connect the compone nt intercon nection cabl es. See Figure 11 for f inal cabl ing. An Ether net cable co nnects th e D W6000 and t he install er PC. A po wer supply a dapter cabl e attac hes to the DC IN p ort . T wo coa xia l cabl es lea d to t he satell ite ant enna[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 17 Obtain IP a ddress and t est Ethe rnet connection 1. Restart the PC s o it obtains an IP address from the D W6000. Or use th e command ipconfig /renew from a DO S command line prompt. 2. The embedded DHCP serv er assign s IP address = 192.168.0.2 t o the PC. The d efault[...]

Chapter 2 • Install ing the in door equi pment 18 103329 5-0001 Re vision 2 The commissio ning pr ocedure Y ou mu st conf irm remote location and transpond er informati on before p ointing t he antenna. Y ou will point the antenna , achie ve maximum signa l quality f actor (SQF), and th en cross pol t he antenna. Refer to t he antenna installat i[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 19 Figure 1 5: Initia l regis tration sc reen Figure 16 : Ant enna Loca tion Figure 1 7: V erify an tenna loc ation[...]

Chapter 2 • Install ing the in door equi pment 20 103329 5-0001 Re vision 2 7. Select a satellit e/trans ponder combinatio n that correspon ds with the work ord er or the current tra nsponder a ssignment from the dr op down li st and select Next. A V eri fication scre en appears . See Figure 19. If you are using OPI to point the antenna you must [...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 21 Figure 20: Manual e ntr y o f parameters[...]

Chapter 2 • Install ing the in door equi pment 22 103329 5-0001 Re vision 2 8. V erify th e informa tion and s elect Ne xt. The Re ceiv e Ante nna Poin ting scre en ap pear s. Se e Fi gur e 21. Click on Displa y Sig nal Stre ngth to se e the s ign al qua lity fact or (SQF). When the sign al is lock ed, a che ckmark appears in the Pe r f o r m AC [...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 23 10. Click on Manual . A windo w appear s sho wing the stat us of the test, the is ola tion value , and the pa ss/ fail resu lt. A djus t the antenna to achi ev e maximum transmit isolatio n. When the unit con sistent ly passes t he manual cr oss-pol test as sho wn i n Fi[...]

Chapter 2 • Install ing the in door equi pment 24 103329 5-0001 Re vision 2 Figure 24: Auto Cross P ol[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 25 12. Sele ct a regist ration se rver from th e drop-do wn list . If you are unsu re wh ich se rver to use, refer t o th e insta lla tion specif icati on or work or der . Click Next. Th e Reg istration In Progress s cre en app ear s. S ee Fi gur e 26. Figure 25: Regi strat[...]

Chapter 2 • Install ing the in door equi pment 26 103329 5-0001 Re vision 2 13. Click Ne xt. A screen appears remin ding you you wil l be redire cted to a sec ure connec tion. See Figur e 27. Click OK. 14. A number of screens ap pear . The number of s creens that appear de pends on th e type of commiss ioning. The screens may includ e a subscr ib[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 27 Figure 29: E-mail a ccount regi stration Figure 30 : Registra tion infor mation; re cord this information on Quick Start Guide[...]

Chapter 2 • Install ing the in door equi pment 28 103329 5-0001 Re vision 2 Figure 3 1: Regis tration com plete - res tar t Figure 32 : Clos e for ter minal re set[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 29 Fina l inst allat ion che ck requirements • Conf irm that Software Do wnloa d Status in the U ser I nterfac e System S tatus screen sho ws "A ll fi les are up-t o-date." • Connect t he customer compu ter to the D W6000 a nd conf irm the cust omer can surf t[...]

Chapter 2 • Install ing the in door equi pment 30 103329 5-0001 Re vision 2 Connect to c ustomer computer , and surf to m yDIRECW A Y .com, Connect th e customer’ s computer and the D W6000 with Ethe rnet cable. Se e Figure 35. Mak e sure the c ustomer can sur f to the myD IREC W A Y .com W eb site . If th e cu stom er ca nnot sur f, see the in[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 31 If the customer cannot surf Conf igure th e installe r laptop s o its netw ork pro perties ma tch those of the cust omer’ s P C. Refer to Ap pendix D for d etaile d instru ctions fo r setting ne twork pr operties. Th en: 1. Connect the inst aller lap top and D W6000 wi[...]

Chapter 2 • Install ing the in door equi pment 32 103329 5-0001 Re vision 2 Downlo ad D W6000 User Guid e Help the customer do wnload t he D W6000 User Guid e (HN S 1033294-00 01). The c ust omer must first fol low the st eps be low to regis ter w ith myDIRECW A Y .com bef ore he or she can navi gate to th e User Guide and d ownl oad it. 1. Brows[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 33 Figure 38: Registration form Figure 39: Subm it Figure 40 : myDIRECWA Y .com home[...]

Chapter 2 • Install ing the in door equi pment 34 103329 5-0001 Re vision 2 Print the custome r’ s System Inf ormation pag e and recor d inf ormation 1. Have t he customer ac cess the S ystem Control Ce nter b y typing www.direcw aysupport.com in a W eb bro wser locati on bar and pres sing E NTER . The Sy ste m C ontro l C enter in Figur e 33 a[...]

Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 35 Create System Cont rol Center icon 1. En ter www.direcwaysupport.com in the bro wser URL locat ion bar to ope n th e Sys tem C ont rol C ente r . See Figure 42 . 2. Lef t clic k on th e browser ic on in th e up per left -ha nd cor ner of the C ontro l Cen ter a nd dr ag [...]

Chapter 2 • Install ing the in door equi pment 36 103329 5-0001 Re vision 2[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 37 Chapter 3 The System Contr ol Center The D W6000 ha s an internal W eb serv er that sup ports the Syst em Cont rol Cent er . The Syst em C ont rol C ente r provi des infor mat ion about sys tem statu s, system conf igurat ion, and onl ine documentat ion. Access it i f the D W60[...]

Chapter 3 • The Sy stem C ontrol Center 38 103329 5-0001 Re vision 2 Ho w to access t he System Contr ol Center The Syste m Control Cen ter is acce ssed through any br owser , such as Int ernet Explor er or Netsc ape. F ollo w the step s belo w to set up an en try for the Syst em C ontr ol Cent er i n a b rowser . Th e s teps are writte n for Int[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 39 If the System Contr ol Center is not ac cessib le If the www .d irecway support.co m address i s not accessi ble, use 192.168.0.1 i n the URL locat ion bar . If the IP ad dress also do es not w ork, check th at your compute r is conf igured to o btain IP address es automati cal[...]

Chapter 3 • The Sy stem C ontrol Center 40 103329 5-0001 Re vision 2 The Home screen The H ome scree n ha s syst em in dic ators acro ss t he top . Th ere ar e links i n by main bod y of the pa ge. System i ndicators The system ind icators cons ist of t he follo wing. See Figure 46. Clickin g on the ind icator di splays the c orrespond ing scree [...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 41 Figure 4 6: PROBL EM is repo r ted[...]

Chapter 3 • The Sy stem C ontrol Center 42 103329 5-0001 Re vision 2 System Status The System Status screen displa ys the f ields de scribed b elow . • Signal s trength - rece i ve sig nal stre ngth. A value of 30 or le ss indicat es an appropr iate si gnal is not be ing recei v ed. • T ransmit statu s - indi cate s whe ther t he tr ansm it d[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 43 Reception Inf o The Reception Info screen displays the fi elds descri bed belo w . T able 2 descri bes the RxCodes i n detail . • Receive status - report s the status of the rece iv e data pa th. Clickin g on the blu e status me ssage displa ys corres ponding help i nform ati[...]

Chapter 3 • The Sy stem C ontrol Center 44 103329 5-0001 Re vision 2 T able 2: Recei v e co de (RxC ode) me ssages and co rrective actions Numeri c RxCode Messag e Dis played Comme nts 1 The rece ive r is in po inting mo de This c ondition indicates th at the ins taller is perf orming antenna pointin g. In this m ode, th e transmit ter is disab l[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 45 Figure 49 : D W6000 c onnecti ons CA UTION Never unplug the po wer cord fr om the D W6000 while it is powe red on. Alwa ys disconnect the pow er cord fr om the power suppl y , wall outlet, or surge pr otector . T ransm i tc a b l e (S ate lli te O ut ) A C power cord E t h erne[...]

Chapter 3 • The Sy stem C ontrol Center 46 103329 5-0001 Re vision 2 T ransmission Inf o The T r ansmission Info scre en displa ys the f ields descr ibed belo w . • T ransmit statu s - reports the stat us of the tr ansmit dat a path. Clickin g on the blu e status me ssage displa ys corres ponding help i nform atio n. • Number of succes sful t[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 47 T able 3: T ransm it (TxCode ) mess ages a nd correc tive actions Numeri c TxCo de Messag e Displ ay ed Co mment s 1 The tr ansmitte r has bee n disab led b y the Net work Oper ations Ce nter This c ondition occ urs when the tr ansmitter i s not enab led. A tr ansmitter m ay b [...]

Chapter 3 • The Sy stem C ontrol Center 48 103329 5-0001 Re vision 2 12 The tr ansmitter is not receivin g network co ntrol messag es from th e Netwo r k Oper ations Ce nter This c ondition i ndicates a NOC equipm ent outage . This s hould be a transi ent condit ion and th e system s hould reco ver au tomatica lly . 13 The tr ansmitter is unable [...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 49 18 T he t ransmi tte r is req ues ting a transm it pointin g test This c ondition c an occur du ring installa tion when t he Antenna P ointing progr am request s that the transmi tter perf orm a tran smit pointin g test. Th is condi tion persis ts until the NOC resp onds that t[...]

Chapter 3 • The Sy stem C ontrol Center 50 103329 5-0001 Re vision 2 System Inf o The Syste m Information s creen displa ys a number of fiel ds. While al l the info rma tion may be use ful a t s ome tim e, t he m ost import ant is disc ussed bel ow . Note: Print the System Information screen and tell the customer to save it. It will be needed sh [...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 51 Figure 5 1: Sys tem Informa tion; pr int a nd save this screen[...]

Chapter 3 • The Sy stem C ontrol Center 52 103329 5-0001 Re vision 2 The Connectivity T est Link The unit may lose conn ecti vity to a particular server due to the Intern et being he avily loaded or d ue to the ser ver bein g do wn. If possibl e, check con necti vity to s ome other s erver on the Inte rnet to ensur e it is not a server s pecif ic[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 53 Internet Connectivity T ry pinging the DIRECW A Y W eb server (www .direcway .com). Use t he sa me s et of in stru ctio ns th at are in If the Sy stem Cont r ol Center i s not accessi ble on page 39, e xcept t ype www .dir ecway .com . Note: The DIRECW A Y Inter net server may [...]

Chapter 3 • The Sy stem C ontrol Center 54 103329 5-0001 Re vision 2 The Help Menu The Help Menu contains inf ormation about recei ve and transmit status messages, inst allation, t roublesh ooting, and oth er topic s. Review it to bec ome fam ili ar wit h the S yst em Con tro l Cen ter and with the DW600 0. Access it b y clic king on Help . Note:[...]

Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 55 Figure 54 : Advanced pa ges[...]

Chapter 3 • The Sy stem C ontrol Center 56 103329 5-0001 Re vision 2[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 57 Chapter 4 D W6000 LEDs and tr oubleshooting The D W6000 LEDs can provi de informa tion about ope rating status . Some informati on is also pr ovided fo r troublesho oting units that ar en’t f unctioning at all, or don’ t seem t o be fun ctioning as we ll as they mi gh[...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 58 103329 5-0001 Re vision 2 Cannot surf b ut can access Contr ol Center If you ca nnot surf the Interne t bu t can access the Contro l Center , follo w the troubles hooting proc edures bel ow . Remember th at an y problem may be ca used by more than one thing. If you implement a troubl eshootin g pr[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 59 Chec k rece ive signal The D W6000 wi ll not funct ion if sa tellite s ignals ar e not recei v ed properl y . 1. At the Control Ce nter , cl ick on t he Recept ion Info indic ator . The Recept ion Info scr een appears. Se e Figure 56. 2. In th e Receiv e S tatus ro w , ch[...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 60 103329 5-0001 Re vision 2 If the T x Co de is Transmitter availabl e for Normal Operation (TxCode 8) the DW6000 is tran smit tin g signals properly . Proceed to the ne xt trou bleshooti ng step. If an y other Tx Code appea rs, the D W6000 i s not tr ansmitting signals properly . Click on t he Tx C[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 61 Figure 58 : System S tatus, TCP Acc eleration Sta tus[...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 62 103329 5-0001 Re vision 2 Check Network Operati ons Center (NOC) connectivity Use the Conn ectivity T est link to chec k connecti vit y to the DIRECW A Y N etwor k Operations Center (NOC). Note: Y ou may w ant to open a second bro wser windo w to be able to access the help pa ge while conducting t[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 63 If the tests stil l fai l, po wer cyc le the D W600 0 by unp lugging th e power co rd fro m the power st rip or surge p rotec tor, waitin g 10 seconds, and pluggin g it back in. If you still ca n’t sur f the Intern et, cal l your servi ce pro vider . Figure 59: Connecti[...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 64 103329 5-0001 Re vision 2 Internet Connectivity So metim es th e Inte rnet o r In terne t site is exper ienci ng pr obl ems. T ry pingi ng the DIRECW A Y W eb serv er (www .direcway .com) instea d of the W eb serve r or site yo u could not conn ect to. Note: The DIRECW A Y Inter net server may no [...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 65 Chec k f or virus and fire wall issues If you ha ve checked gone through all the steps in thi s section and still cannot surf the Interne t, check you r computer for viruses. A virus c an pre vent y ou from oper ating normall y . If you fi nd a virus, de lete or disable i[...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 66 103329 5-0001 Re vision 2 Cannot access the Contr ol C enter If you ca nnot access t he Control Cent er , you c an still ge t informat ion from th e DW 6000 LEDs that can enable you to restor e connecti vit y . F ollo w the t roubleshoot ing proced ures belo w . Remember that an y problem may be c[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 67 G - 2620 4 C 08/27/03 LAN LED Solid blue = LAN is connected and usable Flashing blue = there is transmit or receive activity on the LAN Power LED Solid blue = power is on and unit is functioning normally Blinking = running fallback.bin (backup sof tware) Off = no power Of[...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 68 103329 5-0001 Re vision 2 All LEDs off If all th e LEDs are of f, check that al l the po wer c onnections a re secure. If the y are, unp lug the A C power co rd from the sur ge protect or or other powe r source. If the LEDs do not co me on, contact install er support. Chec k the P ower LED Check t[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 69 Check the LAN LED Check the LA N LE D. I f it is li t, pro cee d to th e next trouble shooting ste p. If it is not lit, perform the f ollowi ng steps. 1. Check that the Ethe rnet cable i s connected t o the D W6000 LAN port and to the compu ter’ s Ethernet por t. 2. If [...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 70 103329 5-0001 Re vision 2 LAN LED is lit If the LAN LED is lit, dis connect the Ether net cable. Th e LAN LED will ei ther stay l it or go dark . Foll ow t he appropria te instru ctions be lo w . If LAN LED sta ys lit If the LAN LED stays lit, po wer c ycle both the D W6000 and t he computer b y u[...]

Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 71 b . In the Dial-u p sett ings section, mak e sure Ne ver dial a conne ction is sel ected. c. Click on LAN Settings . The LAN Sett ings windo w appe ars. d. Make su re al l chec kbo xes are unc hecked . e. Click on OK to cl ose all windo ws. Y ou sho uld no w be able to a [...]

Chapter 4 • DW6000 LE Ds and trou bleshooti ng 72 103329 5-0001 Re vision 2 Pr oblem: P o wer LED not on If the Power LED is not lit, ta ke the f ollowing ste ps. No te that if the Po wer LED is not on, probably n o other LEDs will be on or come on. • Check to make su re the po wer cable is secur ely attached. See Figure 63 . • If sec uring t[...]

• Glossa ry 103329 5-0001 Re vision 2 63 Glossar y D E H I IP address - a 32-bi t number th at identi fies each send er o r re ceiv er of in form atio n tha t is s ent in pack ets across t he Intern et. An IP addr ess has tw o parts: t he identif ier of a partic ular netwo rk on the Internet and an ide ntifi er of th e particula r de vice (which [...]

• Glossary 64 1033295-0 001 Revi sion 2 L N P R S T Local are a networ k (LAN) - a group of computers and associat ed de vices that share a common communicat ions line a nd typically shar e the res ource s of a sin gle p roc essor or serv er . Network Oper ations Center - A place from which a net work is supervised, mon itored, a nd main tai ned.[...]

• Abbreviatio ns and Acrony ms 103329 5-0001 Re vision 2 65 Abbre viations and Acr on yms Abbreviation or Acron ym Te r m DHCP Dynamic Host Configuration Protocol D V ADB DIRECW A Y Vir tual Private Net work A utomatic Di a l B acku p IANA Internet Assigne d Numbers A uthority IP Internet Protocol ISP Internet Service Provi der LAN Local Area Net[...]

• Abbrevi ations an d Acronym s 66 103329 5-0001 Re vision 2[...]

Appendi x A • L at/Long Dec imals to Minut es Table 103329 5-0001 Re vision 2 67 Appendix A Lat/Long Decimals to Min utes T able Use the f ollo wing proc edure to d etermine your latitud e and longitu de decimal to minutes con versio n when enterin g those items manua lly during c ommissioning . 1. Enter the whole number part of the site 's [...]

Appendix A • La t/Long Dec imals to Minutes Ta ble 68 103329 5-0001 Re vision 2 Right of Decimal Minutes Right of Decimal M inut es Right of Decimal Minu tes .01 1 .36 22 .71 43 .02 1 .37 22 .72 43 .03 2 .38 23 .73 44 .04 2 .39 23 .74 44 .05 3 .40 24 .75 45 .06 4 .41 25 .76 46 .07 4 .42 25 .77 46 .08 5 .43 26 .78 47 .09 5 .44 26 .79 47 .10 6 .45 [...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 69 Appendix B Installing the indoor equipment using dial-up commissioning System pre- installation Check to be sure both you and the cus tomer ha ve fulf illed all system an d site re quirements bef ore begi nning instal lation. Installatio[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 70 103329 5-0001 Re vision 2 • A functi oning 10/10 0 Ethernet in terface install ed on at leas t one comp uter . This is not neces sary to commi ssion the D W6000, b ut you must e nsure the cus tomer can surf before you lea v e. • A 6-foot Cat-5 Ether net cable[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 71 10. Auto cros s pol the ant enna. When the ant enna is lock ed in place an d continue s to pass iso lation, f inish weat her seal ing the coax ial cabl e connections . 11. Re gister the D W600 0 using W ebsetup. User shoul d be present t[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 72 103329 5-0001 Re vision 2 Antenna installation The D W6000 can be used with the HNS DW400 0 74cm T wo-W ay antenna. The D W6000 can also be used with 98c m, 1.2m, and 1.8m antennas . Refer to the manufact urer’ s antenna insta llat ion m anua l for in struc tio[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 73 Installing DIRECW A Y installat ion software on installer laptop The inst allation so ftware is on a CD. The software wi ll enable you to re gist er D W6000 custo mers. Y ou n eed a D W3000 or D W4000 rec eiv e modem (IR U ) to instal l [...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 74 103329 5-0001 Re vision 2 Install ing the soft ware Do not connect USB cable to the D W4000 until p rompted. Y ou may use the cable th at came with the unit, or a dif ferent c able if you need a longer one. 1. Lo ad the inst all er soft ware CD into yo ur lap top[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 75 Figure 5 8: Device Insta llation Stat us Figure 59 : Websetup Welcome scree n[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 76 103329 5-0001 Re vision 2 Installi ng the D W6000 using a mod em Y ou nee d all the items sho wn in Figure 60. Ev erythin g but the Ethernet cable is i n the D W6000 ins tallation kit or in side the antenna box. If W eb commissioning i s not a va ilable, you mus [...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 77 Figure 6 0: Items required for instal lation POWER D Cc o r d A C cord Power supp ly 01 16003 Pedesta l base DW 6000 I nsta ll at i on S pec ifi cat i on or W or kO rder E t h ernet cab l e PC R equ i rements T ester Di s k Q u i c k S t[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 78 103329 5-0001 Re vision 2 The po wer supply The D W6000 uses a po wer supply with the part number P/N: 1031105-00 01. The part number is on a s ticker on the po wer supply . V erify that yo u are using t he correct po wer sup ply . Do not use an ything b ut the p[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 79 Modem installation method Follow the ste ps be low and re fer to the i llus trati ons on pag e 8 0 through p age 82 to i nstall the DW6000 . Before be ginning t he install ation, be sur e that you ha v e installed the in sta llatio n so [...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 80 103329 5-0001 Re vision 2 1. T ake the ped estal base i n one hand the D W6000 in the oth er . Orient t hem as sho wn in Figure 6 2. The Powe r LED will be at the bot tom. 2. The pedestal ba se has tw o curved ridges, one on each side o f its ope ning. See Figure[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 81 Figure 63 : D W60 00 guid es Figure 64 : T wo front guide s Figure 65: P edestal base clip Curved ridges T wo fr ont guides Clip[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 82 103329 5-0001 Re vision 2 5. Connect the compone nt intercon nection cabl es. See Figure 66 for f inal cabl ing. An Ether net cable co nnects th e D W6000 and t he install er PC. A po wer supply a dapter cabl e attac hes to the DC IN p ort . T wo coa xia l cabl e[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 83 2. LAN LED comes on within 30 sec onds to in dicate LAN connecti vi ty is detec ted. 3. Power LED st arts blinki ng to indi cate that t he unit is no t commission ed and theref ore is ru nning fall back.bin a nd not main .bin. Obtain IP [...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 84 103329 5-0001 Re vision 2 Running the D W6000 installat ion software, commissioning, and registering the customer The D W6000 i nstaller’ s computer softw are is basi cally DIRECW A Y 4.0 softwar e with some functi ons, such as intera cting wit h a bro wser , r[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 85 3. W ebsetup will f irst detect the D W6000 a nd the modem. Se e Figure 70 . 4. W ebsetup will ch eck for an existi ng connect ion to W ebA CS . W ebsetup may bring up a dial-u p connecti on if nece ssary . See Figure 71 . Figure 70: Web[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 86 103329 5-0001 Re vision 2 5. W ebsetup authent icates the DW 6000 serial number and enab les i t. Se e Figu re 7 2. 6. W ebsetup presen ts a seri es of forms t o the user to complete reg istration. See Figure 73 through Figure 74. The appe aran ce of the fo rms m[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 87 Figure 74 : R egistratio n Note: The r egistration information in Figur e 74 is v ery important. Make cert ain this inf ormat ion is r ecorded on the cust omer’ s Quick St art Guide. That way t he cus tome r wi ll have impo rta nt info[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 88 103329 5-0001 Re vision 2 7. Aft er th e cus tome r ente rs regi stra tion i nform at ion, write the inform ation in Figure 74 on t he cov er of their User Gui de. 8. Select Continue in the Re gistrati on screen in Fi gure 74. The Antenna Pointing - A ntenna L oc[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 89 Figu re 76: A nten na P oi nting - Receiv e Figure 77: Finish[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 90 103329 5-0001 Re vision 2 P ost-c ommissioning In post- commissioning, you peak the satellit e signal, att ach the D W6000 to th e customer co mputer that ha s a functi oning Ethe rne t inte rface , and confir m th e cus tome r ca n surf the In terne t. P eak the[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 91 7. Use the Ele v ation, Azi muth and Pola rization v al ues to adjust the ant enna to ach iev e maximum recei ve si gnal streng th. 8. Select the A CP ( auto cross- pol) chec kbox. If it i s not av ai lable, w ait f i ve minut es; the sy[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 92 103329 5-0001 Re vision 2 10. Selec t t he Man ual fine po inting mode ra dio b utton. 11. Selec t Start T est . Ad jus t the an ten na to achieve max imum trans mit is ola tion. 12. When the unit consis tently pa sses the ma nual transmit test, bolt th e antenna[...]

Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 93 Connect to c ustomer computer and confirm surfing 1. Unplug the D W6000 from t he wall outlet or ot her po wer source. 2. W a it 10 seco nds an d th en pl ug th e power c ord in to th e wall outlet or sur ge protect or . 3. Make s ure th[...]

Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 94 103329 5-0001 Re vision 2 If the customer cannot surf If the cust omer cannot su rf, conf igure you r installe r laptop so its netw ork propert ies matc h the custome r’ s. Re fer to Appendix D for exac t instru ctions for setting your network pr operties. Then[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 95 Appendix C Installing the D W6 000 using Installer Console The i nstall ati on s pecifica tion m ay di rect you to insta ll th e D W6000 usi ng the Instal ler Console. Y ou woul d access the console via Hypertermi nal conf igured t o use a TCP/IP connecti[...]

Appendix C • Ins talling the DW6000 using Installe r Console 96 103329 5-0001 Re vision 2 Installation P C requirements Th e insta lle r lapto p PC must fulfill the fol lowing req uirem ents . Y ou wi ll re ceive networ k pa rame ters d urin g ins tall ation . • Ethe rnet enab led ne twork inte rface ca rd ( NIC) • W indo ws 98 SE, W indo ws [...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 97 The po wer supply D W6000 users mus t use a po wer supp ly with th e part number P/N: 1031105- 0001. The part nu mber is on a stick er on the po wer supply . V erify that yo u are using t he correct po wer sup ply . Do not use an ything b ut the p ower su[...]

Appendix C • Ins talling the DW6000 using Installe r Console 98 103329 5-0001 Re vision 2 Installer console installation method Follow the s teps b elow and refer to th e ill ustra tion s on p age 9 9 through p age 101 to i nstall the DW600 0. In addit ion, conf irm tha t TCP/IP is enabled to a ccept IP addr esses automati cally on y our installe[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 99 1. T ake the ped estal base i n one hand the D W6000 in the oth er . Orient t hem as sho wn in Figure 8 7. The Powe r LED will be at the bot tom. 2. The pedestal ba se has tw o curved ridges, one on each side o f its ope ning. See Figure 88. The D W6000 h[...]

Appendix C • Ins talling the DW6000 using Installe r Console 100 103329 5-0001 Re vision 2 Figure 88 : D W60 00 guid es Figure 89 : T wo front guide s Figure 90: P edestal base clip Curved ridges T wo fr ont guides Clip[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 101 5. Connect the compone nt intercon nection cabl es. See Figure 91 for f inal cabl ing. An Ether net cable co nnects th e D W6000 and t he install er PC. A po wer supply a dapter cabl e attac hes to the DC IN p ort . T wo coa xia l cabl es lea d to t he s[...]

Appendix C • Ins talling the DW6000 using Installe r Console 102 103329 5-0001 Re vision 2 2. LAN LED comes on within 30 sec onds to in dicate LAN connecti vi ty is detec ted. 3. Power LED st arts blinki ng to indi cate that t he unit is no t commission ed and theref ore is ru nning fall back.bin a nd not main .bin. Obtain IP a ddress and t est E[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 103 Communicating with the D W6000 via Hyper terminal After t he D W6000 f inishes the LED sequence, you wi ll use a laptop PC to communicate wi th the D W6000 vi a Hypertermina l through t he Ethern et connect ion. (Y ou can also use a de sktop PC.) Y ou ac[...]

Appendix C • Ins talling the DW6000 using Installe r Console 104 103329 5-0001 Re vision 2 d. Go to File → Prope r tie s . The New Connection Pr oper ti es windo w appears. e. Clic k the Settings tab . Se e Figure 96. f. Click ASCII Setup . The ASCII Setup windo w appear s. See Figur e 97. g. Place a check i n the Echo T yp ed Characte rs Loca [...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 105 Figure 9 6: DW6000 Prope r tie s, Settings tab selec ted Figure 97: ASCII Setup[...]

Appendix C • Ins talling the DW6000 using Installe r Console 106 103329 5-0001 Re vision 2 2. Press E NTER to di spl ay the init ial In stal l Con sole s cree n sho wn in Figure 98. 3. Press E NTER to display the Main Menu sho wn in Figure 99 . Figure 9 8: Ini tial Inst all Con sole sc reen Main Menu: (a) Configure Boot Parameters (b) Display Cur[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 107 4. En ter c to disp lay th e Satelli te Interfac e Statist ics menu (see Fi gure 100). 5. En ter c to disp lay th e sate llite inter face se rial numbe r (se e Figure 10 0). If the elec troni c se rial nu mbe r is d ifferent fr om th e ba rcod e serial n[...]

Appendix C • Ins talling the DW6000 using Installe r Console 108 103329 5-0001 Re vision 2 Configuring Boot Pa r a m e t e r s Use Conf igure Boot Paramet ers to conf igure the DW 6000 for outrout e recepti on and do wnloading of softw are. F or initia l insta llat ion, most para mete rs mu st be e ntere d, exce pt f or VS A T Return P ath, which[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 109 2. As each one-line para meter appear s, enter the specif ic v alues as de fined in th e in stalla tio n spe cificat ion f or th is c ustom er o r as speci fied b y HNS pers onnel and p ress E NTER . The next parame ter will th en appear . T ype - and pr[...]

Appendix C • Ins talling the DW6000 using Installe r Console 110 103329 5-0001 Re vision 2 3. When you hav e enter ed all para meters, re turn to th e Ma in Menu an d ente r pw . This sa ves the c onf iguration pa rameters to the f lash memory . At this point , depending on t he paramete rs that we re modif ied, the D W6000 ma y reset. 4. A messa[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 111 Antenna P ointing - Receiver This section de scribes ho w to v erify ad equate re ceiv e sign al recepti on, that is, with a sig nal quality factor ( SQF) of ov er 30. 1. En ter i at the Mai n Menu prompt. The Installati on Menu appears (see Figure 1 03)[...]

Appendix C • Ins talling the DW6000 using Installe r Console 112 103329 5-0001 Re vision 2 2. At the Instal lation Me nu pr ompt , ente r a to obtain ant enna pointin g v alues and a ssigned sate llite p arameters. The Antenn a P ointing - Receiver screen in Figure 104 appears. The S QF r epre sen ts the stre ngth of th e rece ived signal relat i[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 113 Antenna P oint ing - T ransmitter , Ma nual The manual cross- polarizati on function can be used to adj ust the antenna and peak the antenna’ s transmit po larizatio n for maximum isol ation. Y ou can also use manu al pointing t o adjust pola rization [...]

Appendix C • Ins talling the DW6000 using Installe r Console 114 103329 5-0001 Re vision 2 Force rang ing Use the d optio n to fo rce -rang e the unit and veri fy the ran ging status . The status must indicate “T ran smitter a vail able for normal operati on” if rangi ng complete s successful ly . Ranging must be done bef ore you e xit the In[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 115 V erifying software download If the DW600 0 is conf igur ed correctl y for out route recept ion and SQF is grea ter than 30, it will ac quire the out route. As so on as the D W6000 acqu ires the out route, it begins t o look for mess ages from the S oft [...]

Appendix C • Ins talling the DW6000 using Installe r Console 116 103329 5-0001 Re vision 2 6. On successful down load, the DW600 0 automati cally rese ts to refl ect th e new soft ware . The new con figurati on t akes effect. 7. At the Main Menu prompt, select f to monitor SDL progress . The foll owi ng messages are displaye d: The D W6000 may no[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 117 D W6000 status inf ormation via the Installer C onsole The D W6000 has no servi ceable p arts. Ho we ver , y ou may be a ble to deb ug unit s with help f rom installe r support. Alt hough you access th e menus belo w via the In staller Consol e, if the D[...]

Appendix C • Ins talling the DW6000 using Installe r Console 118 103329 5-0001 Re vision 2 Displaying traffic statis tics At th e Sate llit e Inter face St atis tics s ubme nu en ter b to select Display T raffic Stat istics . The screen i n Figure 108 ap pears. Displa ying PEP s tatistics T o check performanc e enhancing proxy (PEP), at the Satel[...]

Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 119 The Final T est Menu T he Fi na l T e st M enu is not used by inst alle rs. It is us ed at t he fact ory to ens ure the v arious D W 6000 components ar e functi onal. The menu is sho wn belo w . Other op tions This sec tion descri bes some other o ptions[...]

Appendix C • Ins talling the DW6000 using Installe r Console 120 103329 5-0001 Re vision 2[...]

Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 121 Appendix D Configuring the installer laptop f or IP ad dressing This chap ter e xplains ho w to co nfigur e your insta ller laptop PC so that you can re gister the DW6000 . All D W6000s come f rom the f actory with Dy namic Host Conf igurati on Pro[...]

Appen dix D • Con figuring the in staller laptop for IP ad dressing 122 103329 5-0001 Re vision 2 3. Select the TCP/IP entry asso ciated with Network I nterf ace Card (NIC ) and t hen selec t Proper ties . The TCP/IP Proper ties windo w appears. Se e Figure 115. 4. In th e IP A ddre ss tab , sele ct Obta in an IP addres s automa tically . 5. Sele[...]

Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 123 7. Select OK to close the list of netw ork component s. W indo ws may req uest the ins tallation CD-R OM to comp lete updati ng the T CP/IP s etti ngs. 8. Restart the co mputer if it does not do so automati cally . Figure 115 : TCP/IP P roper t ies[...]

Appen dix D • Con figuring the in staller laptop for IP ad dressing 124 103329 5-0001 Re vision 2 Windows 2000 1. On the cli ent computer , go to Star t → Setting s → Control Panel and double -click Network and Dial- up Connectio ns . 2. A list of networ k adapters ap pears. See Figure 117. The Local Area Con nection a dapte r m ust be list e[...]

Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 125 5. Select Inter net P rotocol ( TCP/IP) . Be careful not to unchec k the chec kbox. 6. Select the Proper ti es b utton. The I nter net P rotocol P roper ti es windo w appear s. See Figure 11 9. 7. Ensure that both Obtain an IP A ddress Automaticall[...]

Appen dix D • Con figuring the in staller laptop for IP ad dressing 126 103329 5-0001 Re vision 2 Windo ws XP 1. Go to Star t → Settin gs → Control P anel . Double-cl ick the Network and Dial-up Connecti ons ico n. Note: If the C ontrol Pa nel is in cate gory vie w select Ne twork and Internet Connections then se lect Network Connections. 2. [...]

Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 127 Figure 121 : Local Area Con nection P roper ties Figure 1 22: In ter net Prot ocol Proper ties[...]

Appen dix D • Con figuring the in staller laptop for IP ad dressing 128 103329 5-0001 Re vision 2[...]

Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 129 Appendix E Installing D V ADB D V ADB f eatures The DIRECW A Y V irt ual Pri v ate Network (VPN) Automati c Dial Backup (ADB) ( D V ADB) feature pr ovides a backup infras tructure t o the D W6002 s hould the sat ellite li nk fail o r degr ade belo w an a cceptable th reshold. D V ADB a[...]

Appendix E • In stalling DV ADB 130 103329 5-0001 Re vision 2 Installation procedure T o install D V ADB, do the follo wing: • Insta ll th e hard ware • Conf igure th e softw are • T est to ensur e D V ADB is function ing Before be ginni ng the instal lation, c heck the tele phone line d ialout sequence . If it do es not matc h the seque nc[...]

Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 131 Configure software Rememb er you must c ommission the DW 6002 before you can s et up the V ADB modem. 1. Op en the User Inte rface. 2. Click System Information . 3. V erify the softw are rele ase number is 4.2.0.7 or abo ve. I f it is not, cont act inst aller suppor t to mak e sure th [...]

Appendix E • In stalling DV ADB 132 103329 5-0001 Re vision 2 T est functioning Y ou will use t he Adva nced pages to t est the D V ADB connection. Access t he Adv anced pages b y enter ing http://192.168.0.1/fs/advanced/advanced.html in the URL loc ation bar . The Adv anced pag es appear . 1. In the right- most drop-do wn menu c hoose v adb_ man[...]

Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 133 Figure 1 26: V er ify V ADBLINK[...]

Appendix E • In stalling DV ADB 134 103329 5-0001 Re vision 2 T roub leshootin g D V ADB Use th e troublesho oting procedu re belo w if the DW6002 is unable to connect through V ADB, or not able to auth enticate wi th the ser ver . Before starting the procedur e, ver ify the D W6002 is comm issi oned . 1. V erify the T ransmit LE D is lit b efore[...]

Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 135 6. Look up the Username and Passw ord on the D W6002. a. O pen th e Ad v an ced In terfa ce Page. b . From the righ t most drop-do wn box, cho ose v adb_ password_show . c. Note the Username here i s appended b y @hns.com adde d. For e xample , in ABC@hns.com, the user name is ABC. d. [...]

Appendix E • In stalling DV ADB 136 103329 5-0001 Re vision 2[...]

Append ix F • In stallati on ch ecklis t 103329 5-0001 Re vision 2 137 Appendix F Installation chec klist Installat ion summary and chec klist The foll owi ng D W6000 component s are instal led: • Antennas ( outdoor unit or ODU) • Coaxial c able (IFL ) • D W6000 The mai n tasks requi red to in stall an DW600 0 are summari zed belo w . Fo r [...]

Appen dix F • Installat ion ch ecklis t 138 103329 5-0001 Re vision 2[...]

• Index 103329 5-0001 Re vision 2 139 Index (LAN) 2 A Active Rou ting Table 119 Advanced pa ges 54 Ante nna P ointi ng - Rece iver 91, 111 Antenna Poi nting - Transmitte r, Automati c 113 ante nnas 10, 72 Auto cros s-pol 92 B Boot Para meters 103 C cable s pecifica tions 5 Checklis t instal lation t asks 137 Com pone nts to be in stall ed 137 Con[...]

• Index 140 103329 5-0001 Re vision 2 reset hist ory 119 router 2 S SBC 11 SBC instal lation me thod 13 Serv ice Of feri ngs 86 Softwa re Configura tion sectio n 50 spec ifications 4 Summary of installa tion 137 System Control Center 37 system i ndicators 40 Syst em In form ation 34, 50 T Task chec klist 137 Transmit (TxCode) mess ages 47 U User [...]