Hughes HN7700S manual

1037753-0001 Re vision A Ma y 19, 2008 HN System T errestrial Br oadband Router Installation Guide Model: HN7700S[...]

Copyri ght © 2008 Hughes Netw ork Sys tems, LLC All rights reser ved. This pub lication and its conten ts are proprietar y to H ughes Network Systems, LLC. No part of this publication may be reproduced in any f orm or by any means without the written permission of H ughes Network Systems, LLC , 11717 Exploration Lane , Germantown, Mar yland 20876.[...]

• Important sa fety informat ion 1037753-0001 Revision A iii Impor tant safety inf ormation For your safety and protection, re ad this entire manual before you attempt to install the HN router . In particular , read this safety section carefully . Keep this sa fety information where you can refer to it if necessary . T ypes of warnings used in th[...]

• Important safety info rmation iv 1037753-000 1 Revision A[...]

• Contents 1037753-0001 Revision A v Contents Important safety information . . . . . . . . . . . . . . . . . . . . . iii Types of warnings used in this manual . . . . . . . . . . . . . . . . . . . iii Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Scope and audience . . . . . . . . . . . . . . . .[...]

• Contents vi 1037753-000 1 Revision A Chapter 5 Commissioning the HN router . . . . . . . . . . . . . . . . . . . . 19 Router connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Commissioning procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Changing from VSAT to router mode . . . . . . . . . [...]

• Contents 1037753-0001 Revision A vii Chapter 8 Configuring the HN router fo r VADB backup . . . . . . . 57 VADB overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Requirements for VADB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Installing VADB. . . . . . . . . . . . . . . . . . . . . . . . [...]

• Contents viii 1037753-000 1 Revision A FCC Part 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Ringer equivalence number (REN) . . . . . . . . . . . . . . . . . . . . 97 Discontinuance of service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Telephone Company chan ges . . . . . . . . . . . . . . . [...]

• Figures 1037753-0001 Revision A ix Figures Chapter 1 1. HN router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 2 2. HN router components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 3 3. Attaching the router to the p[...]

• Figures x 1037753-000 1 Revision A Chapter 6 29. Summary page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 30. SDL Monitor page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 31. System Status page . . . . . . . . . . . . . . . . . . . . [...]

• Figures 1037753-0001 Revision A xi 64. Internet Protocol Properties - Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 65. Network and Dial-up Connections - Windows 20 00 . . . . . . . . . . . . . . . . . . . . . 75 66. Local Area Connection Properties - Windows 2000 . . . . . . . . . . . . . . . . . . . . . 75 67. Internet[...]

• Figures xii 1037753-000 1 Revision A 99. Setting the service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 100. Mapping a DS0 port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 101. Mapping multiple DS0s . . . . . . . . . . . . . . . . . . . . . [...]

• Tables 1037753-0001 Revision A xiii Tables Chapter 1 1. Specifications for the HN router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 3 2. Available power supplies for the HN router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter 8 3. HN router LED appearance during VADB oper ation . .[...]

• Tables xiv 1037753-000 1 Revision A[...]

Chapter 1 • Intr oduction 1037753-0001 Revision A 1 Chapter 1 Intr oduction This manual explains ho w to inst all, commission, and service the Hughes HN7700S a s a T errestrial Broadband Rou ter (HN router). The manual also inclu des inst allation information for the DSL and T -1 transport methods used w ith the HN router . This chapter discusses[...]

Chapter 1 • Introdu ction 2 1037753-000 1 Revision A crossov er Cat-5 cable to a single computer or to an Ethernet hub/switch port. It is co mpletely self-contained requiring no external PC to host an y functions or softw are. The software is automatically updated from the Ne twork Operations Center . It also has an an internal modem (with teleph[...]

Chapter 1 • Intr oduction 1037753-0001 Revision A 3 Commissioning Commissioning is the process of re gistering an HN router for service. During the commissioning process yo u may use auto selection or manual entry of parameters. • Auto Selection - Allo ws you to choose the Network Access Provider (N AP) from a predetermined list of pro viders. [...]

Chapter 1 • Introdu ction 4 1037753-000 1 Revision A Installation and commissioning steps The installation and commissioning of the HN router is a multi-step process in v olving two pieces of equipment—the HN router and the associated tran sport device. The workflo w and chapter reference numbers for the process steps follo w . 1. Preparing, in[...]

Chapter 2 • Pr eparing the HN rout er for installati on 1037753-0001 Revision A 5 Chapter 2 Preparing the HN r outer f or installation This chapter discusses prepara tions you must make prior to installing the HN router and inform ation you should kno w before beginning the installation. This chapter discusse s the follo wing tasks: • Items r e[...]

Chapter 2 • Preparin g the HN router for installation 6 1037753-000 1 Revision A Items required for installation Ensure the HN router shipping car ton contains the items sho wn in Figure 2 . Confirming installer PC and site requirements Y ou must confirm th at your PC (the installer l aptop) and the customer’ s computer meet spec ific requireme[...]

Chapter 2 • Pr eparing the HN rout er for installati on 1037753-0001 Revision A 7 • Internet Explorer 6.0 or later with proxy settings disabled. See Appendix C – Disabling a W eb br owser’ s pr oxy connection, on page 89 . • The latest version of the terr .cfg f ile if you are instructed to install it. • All existing f ire w all softwar[...]

Chapter 2 • Preparin g the HN router for installation 8 1037753-000 1 Revision A CA UTION Do not connect the po wer suppl y to the r outer , or connect the powe r supply to a po wer sour ce until y ou ar e instructed to do so. CA UTION • Do not blo ck a ny ve ntilation opening s. Do not install near heat sour ces suc h as radiator s, heat regi [...]

Chapter 3 • Assemblin g and connecting the HN route r hardware 1037753-0001 Revision A 9 Chapter 3 Assemb ling and connecting the HN r outer har d ware This chapter explains ho w to as semble and make the connections to the HN router . It cov ers the follo wing topics: • Using the pedestal ba se on page 9 • Selecting the r outer location on p[...]

Chapter 3 • Assembling and connect ing the HN router hardware 10 1037753-000 1 Revision A Attaching the base T o attach the base to the router: 1. Position the router an d pedestal base Figure 3. 2. Starting with the router bottom about ½ inch from the bottom of the pedestal base, slide the router into the base until the router locks into positi[...]

Chapter 3 • Assemblin g and connecting the HN route r hardware 1037753-0001 Revision A 11 Selecting the r outer location Select a location for the router that will accommodate all required cable connec tions, includ ing the po wer source. Place the router in the desired location. Connecting the po wer supply Begin installation of the router by co[...]

Chapter 3 • Assembling and connect ing the HN router hardware 12 1037753-000 1 Revision A Connecting an A C /DC po wer supply Figure 4 sho ws t he A C/DC pow er supply that is used with the HN router . In-line units The follo wing instructions appl y to A C/DC power supply with part number 1500089-0001. Refer to Figures 4 and 5 . Connect the po w[...]

Chapter 3 • Assemblin g and connecting the HN route r hardware 1037753-0001 Revision A 13 Connecting a DC/DC power supply Figure 5 sho ws the DC/DC po wer supply used with the HN router . Connect the DC/DC po wer supply as follo ws: 1. Connect the DC po wer cord to the DC IN port on the HN router . 2. Assemble the input po wer cab le according to[...]

Chapter 3 • Assembling and connect ing the HN router hardware 14 1037753-000 1 Revision A[...]

Chapter 4 • Con necting the HN router to a t ransport device 1037753-0001 Revision A 15 Chapter 4 Connecting the HN r outer to a transpor t de vice This chapter explains ho w to conn ect the HN router to a transport de vice. It cov ers the follo wing topi cs. • Connecting the cables to a modem tr ansport devi ce on page 15 • Connecting the ca[...]

Chapter 4 • Connecting the HN route r to a transport de vice 16 1037753-000 1 Revision A Figure 6 is a sample illustration of the connections using a modem transport device. Connecting the cables to a T -1 transpor t device T o connect the T -1 transport: 1. Connect the installer PC to LAN 1 with an Et hernet cable. 2. Use an Ethern et cable conn[...]

Chapter 4 • Con necting the HN router to a t ransport device 1037753-0001 Revision A 17 LEDs on power -up As the HN router po wers up, observe the LEDs as sho wn in Figure 7 to make sure that the HN router is working properly . When po wer is applied to the HN router or after the HN router is reset, the LEDs light up in the fo llo wing o rder , i[...]

Chapter 4 • Connecting the HN route r to a transport de vice 18 1037753-000 1 Revision A The follo wing table e xplains other LED light patterns and their meanings. LED Pat t er n Description LAN Solid blue Operating nor mally Off Cable betw een HN router and the LAN por t is not connected Flashing Oper ating nor mally Tr a n s m i t WA N Solid b[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 19 Chapter 5 Commissioning the HN r outer This chapter explains ho w to commission the HN router . It includes the follo wing topics. • Router connections on page 19 • Commissioning pr ocedur es on page 19 • Changing fr om VSA T to r outer mode on page 20 • T err estrial Br [...]

Chapter 5 • Commi ssioning the HN router 20 1037753-000 1 Revision A • Choosing auto selection or ma nual entry to enter service parameters. • Selecting the service pro vider . • Selecting and v erifying the service parameters. • Entering conf iguration parameters. • Restarting the router . Changing fr om VSA T to ro ut e r m od e When [...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 21 4. Click Advanced Commissioning Options as sho wn in Figure 8 . 5. The Broadband Satellite Setup sc reen displays as sho wn in Figure 9. 6. Click the Mode Change link. This initiates the process to change the mode fro m VSA T to router . Figure 9: Setup screen[...]

Chapter 5 • Commi ssioning the HN router 22 1037753-000 1 Revision A 7. The Mode Change Conf irmation pa ge displays as sho wn in Figure 10 . 8. Click Next to continue with the commissioning process. 9. The T errestrial Broadband Setup screen displays as sho wn in Figure 11 on page 23 . T errestrial Broadband Setup page The T e rrestrial Broadban[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 23 1. Click the Conf ig File Upload link. The Conf iguration File Upload screen displays as shown in Figure 12 . 2. Click the Br owse b utton to locate the terr .cfg file on the installer laptop. Figure 11: T errestrial Broadband Setup page Figure 12: Con figurat ion File Upload scr[...]

Chapter 5 • Commi ssioning the HN router 24 1037753-000 1 Revision A 3. Select the appropriate f ile. 4. Click the Upload b utton. 5. The system displays a confirmation screen as sho wn in Figure 13 indicating the the f ile was successfully transferred. 6. Click the Close b utton. 7. The system returns to the SCC home page. Commissioning b y auto[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 25 2. The N AP Service P arameters sc reen di splays as sho wn in Figure 15 . Figure 14: T errestrial Broadband Setu p screen Figure 15: A uto selection - Service Par ameters[...]

Chapter 5 • Commi ssioning the HN router 26 1037753-000 1 Revision A 3. Click the do wn arro w for the Ser vice f ield. A list of service provid ers appears. 4. Select the appropriate service provider from the list. Refer to your work order for the correct service pro vider . 5. Figure 16 shows the drop-do wn list with the ADSL pro vider highligh[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 27 6. Click Next. 7. The V erification of Service Pa rameters screen displays as sho wn in Figure 18 . Figure 17: Select Serv ice P a rameters f or T -1 Note: If you are instructed to co mmission by manual entry , click the check box for Enter service parameter manually . Refer to C[...]

Chapter 5 • Commi ssioning the HN router 28 1037753-000 1 Revision A 8. V erify the service parameters are correct. 9. Click Next. Entering and verifying configuration parameters Figure 20 sho ws a sample Configura tion P arameters screen for a DSL N AP . Figure 21 on page 29 illustrates the parameters for a Figure 18: A uto select ion - T -1 NAP[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 29 T1 pro vider . Y our screen may differ de pending on the N AP selected. 1. Use your w ork order to enter the a ppropriate v alues for the f ields displayed. Click Next . Figure 20: A u to selection - DSL Configur ation P ara meters Figure 21: T -1 Configuratio n P ar ameters[...]

Chapter 5 • Commi ssioning the HN router 30 1037753-000 1 Revision A 2. The V erification of Config uratio n Parameters screen displays as sho wn in Figure 22 . 3. V erify the information is correct. 4. Click Next. Completing the commissioning pr ocess The system displays a confirmation message on the T erres trial Broadband - Confirmation screen[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 31 During the commissioning proc ess the sc reen disp lays the progress of sa ving the conf iguratio n to the local conf iguration f ile and indicates when processing is finished. Connecting the HN ro ut e r T o complete the setup process, connect the broadban d transport de vice to[...]

Chapter 5 • Commi ssioning the HN router 32 1037753-000 1 Revision A If the SCC home page does not renew: 1. Open a command pro mpt or windo w on t he installer PC. Ty p e ipconfig /renew. 2. Press Enter . The system displays the following message: Figure 24: Router Syst em Control Center home page Figure 25: IP ad dress assigned[...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 33 Commissioning b y manual entry Hughes recommends using the auto selection process. If you are instructed to commission b y manual entry , you must ha v e required information to co mplete thi s process. Se e Entering and verifying the config uratio n par ameters on page 34 for th[...]

Chapter 5 • Commi ssioning the HN router 34 1037753-000 1 Revision A 7. The V erification of Service Pa rameters screen displays as sho wn in Figure 27 . 8. V erify the N AP information is correct. 9. Click Next . Entering and verifying the configuration parameters A sample Manual Conf iguration screen displays as show n in Figure 28 . 10. Enter [...]

Chapter 5 • Commissioning the HN r outer 1037753-0001 Revision A 35 11. Click Nex t. 12. A V erification of Conf iguration Parameters screen di splays. 13. V erify the informati on is correct and click Next . Refer to Completing the commissioning pr ocess on page 30 to complete the procedure.[...]

Chapter 5 • Commi ssioning the HN router 36 1037753-000 1 Revision A[...]

Chapter 6 • Verifying the inst allation and commissioning 1037753-0001 Revision A 37 Chapter 6 V erifying the installation and commissioning This chapter discusses the f ina l steps of the commissioning process. It cov ers the follo wing top ics: • V erifying the terr estrial link on page 37 • V erifying the download status on page 38 • Com[...]

Chapter 6 • Verifying the installation and commiss ioning 38 1037753-000 1 Revision A The system displays th e T errestri al Statistics Summary page as sho wn in Figure 30 which shows the T errestrial Link with a status of established . V erifying the download status Once the terrestrial connection comes up, the HN router proceeds to download the[...]

Chapter 6 • Verifying the inst allation and commissioning 1037753-0001 Revision A 39 The system displays th e SDL Monitor page as sho wn in Figure 30 . Use the State column to vie w the progress of the do wnload. The HN router rest arts and loads the ne w parameters and software when all the f iles are deli v ered. T o verify the status: 1. Nav i[...]

Chapter 6 • Verifying the installation and commiss ioning 40 1037753-000 1 Revision A Completing the pr ocess When you ha v e v erif ied the do wnload is complete and commissioning of the HN router is successful: • Perform site sign-of f tests. • Disconnect your laptop from the HN router . • Connect the customer’ s equipment to the router[...]

Chapter 7 • System Control Center 1037753-0001 Revision A 41 Chapter 7 System Contr o l Center The System Control Center is an interface that enables users to access router configuration, sta tistics, and status information using a web bro wser from any computer that has TCP/IP connectiv ity to the terminal. This chapter discusses: • Internet b[...]

Chapter 7 • System Control Center 42 1037753-000 1 Revision A 4. In the T emporary Internet Files box, click Setti ngs as sho wn in Figure 32 . 5. The Settings screen displays. 6. Click the Every visit to the page box as sho wn in Fi gure 33 . 7. Click OK to store your settings and close the screen. Figure 32: Selecting settings option Figure 33:[...]

Chapter 7 • System Control Center 1037753-0001 Revision A 43 Accessing the System Contr ol Center Y ou can access the System Control Ce nter through a W eb bro wser installed on a computer connected to the HN router . T o access the System Control Center use the following steps: 1. Open a W eb browser such as Internet Explorer or Netscape. 2. In [...]

Chapter 7 • System Control Center 44 1037753-000 1 Revision A System Contr ol Center b uttons and indicator s The top frame of all System Control Center page and associated pages consists of four round butto ns with labels abo v e them, as sho wn in Figure 35 . These b uttons are links to other pages and appear at the top of e very page, e xcept [...]

Chapter 7 • System Control Center 1037753-0001 Revision A 45 System Status b utton The System Status b utton is an indicator b utton which changes color to indicate the current sy stem status . The dif fer ent colors indicate the following: • Green - no problem detected , OK • Red - problem detected • Y ellow - may be a prob lem with W eb A[...]

Chapter 7 • System Control Center 46 1037753-000 1 Revision A vie w status details and restore pre vious operating parameters. – If the indicator button is red and Pr oblem appears belo w it, as sho wn in Figure 39 , there is a problem. Click the indicator to access the System Status page to view problem details. Other System Control Center b u[...]

Chapter 7 • System Control Center 1037753-0001 Revision A 47 • Software Do wnload Status - Indicates whether router software and configuration are up to date. • Service Status - Indicates wh ether the router has been commissioned (registered with the sy stem). From here, you can also access the service histor y for the router to determine if [...]

Chapter 7 • System Control Center 48 1037753-000 1 Revision A Figure 41: L AN Inf o page[...]

Chapter 7 • System Control Center 1037753-0001 Revision A 49 WA N I n f o p a g e Figure 42 shows the W AN Info page. W A N Info sho ws the configuration of the W AN port and maintains statistics about the traf fic through the W AN port. Click the Clear W AN Statistics button to refresh the sc reen and populate w ith the most current statistics. [...]

Chapter 7 • System Control Center 50 1037753-000 1 Revision A System Inf o page The System Info page, as sho wn in Figu re 43 on page 50 prov ides basic system conf iguration info rmation for the HN router . The page is divided into two sectio ns. The HN router Info section contains identifying info rmation for the router such as the Site ID and [...]

Chapter 7 • System Control Center 1037753-0001 Revision A 51 Additional Home P a ge links The center frame of the the Home page has additional li nks as illustrated in Figure 44 . The links are or ganize d by the fol lo wing cate gories: • System Status • Diagnostic Utilities • Help System Status This category pro vides access to system sta[...]

Chapter 7 • System Control Center 52 1037753-000 1 Revision A • Connectivity T est • Detailed Problem Statistics Connectivity T est The Connectivity T est link provides access to the Connectivity T est page. It is used to test th e connection between the router and the Network Operations Center (NOC). Detailed Prob lem Statistics The Detailed[...]

Chapter 7 • System Control Center 1037753-0001 Revision A 53 or • Click Help on the left side of an y System Control Center page. Help page links The Help W e lcome page as shown in Figure 46 contain s links to assist the user in learning more about the T errestrial Broadband services and ho w to trou bles hoot problems is they occur . The link[...]

Chapter 7 • System Control Center 54 1037753-000 1 Revision A Figure 47 and Figure 48 show the Help introduction page and Frequently Asked Questions pages, respecti vely . Adv anced P ages The Adv anced Con fi guration and Statistics pages, also kno wn as the Advanced P ages , contain detailed info rmation about the HN router—such as statistics[...]

Chapter 7 • System Control Center 1037753-0001 Revision A 55 Figure 49 is a sample showing one of the many a v ailable Adv anced Pa ges. Y ou may need to access the Advanced Pages to communicate with Installer Support or to conf igure special features, such as V irtual Pri v ate Network Automatic Dial Backup (V ADB). Accessing the Adv anced Pag e[...]

Chapter 7 • System Control Center 56 1037753-000 1 Revision A • On the System Control Cente r home page, click the small icon sho wn in Figure 50 . (The icon looks lik e a small cartoon-character man. It is a link to the Adv anced Pages.) • Ty p e 192.168.5.1/fs/advanced/advanced.html in the bro wser’ s address bar and press E N TER . Expan[...]

Chapter 8 • Configurin g the HN router fo r VADB backup 1037753-0001 Revision A 57 Chapter 8 Configuring the HN r outer f or V ADB bac k up This chapter explains ho w to conf igure the HN router for V irtual Pri v ate Network Automatic Dial Backup (V AD B) operation. The follo wing topics are discussed : • V ADB overview on page 57 • Requir e[...]

Chapter 8 • Configuring th e HN router fo r VADB backup 58 1037753-000 1 Revision A Requirements f or V ADB The follo wing requirements must be fulf illed before V ADB can be used: • The HN router must be configured for V ADB operation before the system is installed an d commissioned. • The site must ha ve an analog telephone line to support [...]

Chapter 8 • Configurin g the HN router fo r VADB backup 1037753-0001 Revision A 59 V erifying that the V ADB pr ofile is loaded The V ADB profil e is a do wnloaded conf iguration f ile that sets up the HN router to support V ADB. Af ter the HN router is installed and commissioned, follo w these steps to verify that the V ADB profile is loaded: 1.[...]

Chapter 8 • Configuring th e HN router fo r VADB backup 60 1037753-000 1 Revision A 3. V erify that ENABLED appears in the vadb_n et_enab led and v adb_rem_enab led f ields. If ENABLED does not appear in both fi elds, contact Installer Support and request that these options be enabled. 4. V erify that the V ADB access phone numbers ap pear in the[...]

Chapter 8 • Configurin g the HN router fo r VADB backup 1037753-0001 Revision A 61 Connecting the HN router to the telephone line The HN router contains an internal modem; therefore, it is not necessary to connect an exte rnal mo dem to enable V ADB functionality . T o connect the HN router to a telephone line, refer to Figu re 53 and follow thes[...]

Chapter 8 • Configuring th e HN router fo r VADB backup 62 1037753-000 1 Revision A Optional protection module Some countries may require that a protection module is installed between the HN router router and the public sw itched telephone network (PSTN) telephon e line. The protection modul e is a high-spe ed electronic circuit protector that pr[...]

Chapter 8 • Configurin g the HN router fo r VADB backup 1037753-0001 Revision A 63 Installing the pr otection module T o install a protection module, refer to Figures 54 throug h 56 and follo w these instructions: 1. Connect the short telephone cab le from the protection modu le MODEM port to the HN router TEL LINE port, as sho wn in Figure 55 . [...]

Chapter 8 • Configuring th e HN router fo r VADB backup 64 1037753-000 1 Revision A 4. Install the he x nut pro vided with the protection module on t he SA T IN terminal post and tighten it. 5. Reconnect the coaxial cable to the SA T IN terminal post. Make sure the cable is secure ly tightened. (See the Caution statement that follows Figure 9 on [...]

Chapter 8 • Configurin g the HN router fo r VADB backup 1037753-0001 Revision A 65 If the current_state field changes to SESSION IN A CTIVE an d there is no connection to the satellite (you can’ t bro wse), troubleshoot by v erifying that the HN router can ping the V ADB gate way: 1. Open the Run dialog box by selecting Start → Run . 2. T ype[...]

Chapter 8 • Configuring th e HN router fo r VADB backup 66 1037753-000 1 Revision A V ADB troubl eshooting If the HN router is unable to connect through V ADB, or to authenticate with the server , us e the troubles hooting procedure described belo w . 1. V erify that the telephone cabl e is securely attached to the TEL LINE port on the HN router [...]

Chapter 8 • Configurin g the HN router fo r VADB backup 1037753-0001 Revision A 67 4. Make sure the access phone number is accessible from the site. If necessary , refer to the installation specification for instructions explaining ho w to change the access code required to obtain an outside telephone line or to change the area code. 5. Complete [...]

Chapter 8 • Configuring th e HN router fo r VADB backup 68 1037753-000 1 Revision A[...]

Appendix A • Configuring a computer to supp ort DHCP 1037753-0001 Revision A 69 Appendix A Configuring a computer to suppor t DHCP This appendix e xplains ho w to conf igure a comp uter to support Dynamic Host Configuration Prot ocol (DHCP). All HN routers come from the factory with DH CP enabled. Therefore, the computer must have DHCP enabled an[...]

Appendix A • Configuring a co mputer to support DHCP 70 1037753-000 1 Revision A or High-Spee d Internet heading. If it does not, the network is not installed correctly . 2. Right-click the Local Area Connection -NIC Card icon that represents the terminal network connection, then click Properties . The Local Area Connection-NIC Card Properties di[...]

Appendix A • Configuring a computer to supp ort DHCP 1037753-0001 Revision A 71 3. Ensure that Client f or Microsoft Networks and Inte rnet Protocol (TCP/IP) are installed and checked as sho wn in the figure. If NetBEUI is installed, uninstall it. 4. Highlight the ap propriate Intern et Protocol (TCP/IP) connection. Be careful no t to uncheck the[...]

Appendix A • Configuring a co mputer to support DHCP 72 1037753-000 1 Revision A 6. Ensure that both the Obtain an IP add ress automatically and Obtain DNS ser v er address automatically options are selected. If not, select them. 7. Click OK to close the dialog boxes and f inish the configuration. 8. Restart the comp uter e ven if W ind o ws does[...]

Appendix A • Configuring a computer to supp ort DHCP 1037753-0001 Revision A 73 2. Right-click the Local Area C onnection icon that represents the Network adapter connecting the computer to the Satellite Gatew ay , and select Properties . 3. Ensure that Client f or Microsoft Networks and Inte rnet Protocol (TCP/IP) are installed and checked as sh[...]

Appendix A • Configuring a co mputer to support DHCP 74 1037753-000 1 Revision A 5. Click Properties . The Internet Protocol Properties dialog appears as shown in Figure 64 . 6. Ensure that both the Obtain an IP add ress automatically and Obtain DNS ser v er address automatically options are selected. If not, select them. 7. Click OK to close the[...]

Appendix A • Configuring a computer to supp ort DHCP 1037753-0001 Revision A 75 Windows 2000 1. From the Wi ndows desktop, select Start → Settin gs → Control P anel and double-click Network and Dial-up Connections . A list of network connections appears as sho wn in Figure 65. The Local Area Connection icon must appear on the page. If it does[...]

Appendix A • Configuring a co mputer to support DHCP 76 1037753-000 1 Revision A 3. Ensure that Client f or Microsoft Networks and Inte rnet Protocol (TCP/IP) are installed and checked. If NetBEUI is installed, uninstall it. 4. Select Internet Protocol ( TCP/IP) . Be careful not to uncheck the check box. 5. Click Properties . The Internet Protoco[...]

Appendix B • Updating the ro uter software 1037753-0001 Revision A 77 Appendix B Updating the r outer software This appendix explains ho w to us e the Fallback Updater utili ty to update the router fallback.bin f ile with the current software release. Use the procedures in this appe ndix only when instructed to do so by Hughes. Before updating th[...]

Appendix B • Updating th e router software 78 1037753-000 1 Revision A 3. Open the self-extracting f ile. The Self Extractor di alog appears as shown in Figure 68 . 4. Use the Browse b utton t o select a location in which to unzi p and sav e the utility and its supporting f iles. 5. Click Unzip . Configuring TCP/IP pr operties on the installer la[...]

Appendix B • Updating the ro uter software 1037753-0001 Revision A 79 LAN or High-Speed Internet heading. If it does not, the network is not installed correctly . 3. Right-click the Local Area Connection -NIC Card icon that represents the terminal ne twork connection and select Proper ties . The Local Area Connectio n-NIC Card Properties dialog a[...]

Appendix B • Updating th e router software 80 1037753-000 1 Revision A 4. Ensure that Client f or Microsoft Networks and Inte rnet Protocol (TCP/IP) are installed and checked as sho wn in the figure. If NetBEUI is in stalled, uninstall it. 5. Highlight the ap propriate Intern et Protocol (TCP/IP) connection. Be careful not to uncheck the check bo[...]

Appendix B • Updating the ro uter software 1037753-0001 Revision A 81 8. T ype 192.168.0.2 in the IP addr ess fie ld . 9. T ype 255.255.255.252 in the Subnet mask fi el d . 10. Click OK . 11. Restart the computer ev en if W indo ws does not require you to do so. This ensures that the network settings are automatically reset. Windows XP 1. Connect[...]

Appendix B • Updating th e router software 82 1037753-000 1 Revision A High-Speed Internet heading. If it does not, the network is not installed correctly . 3. Right-click the Local Area Con nection icon that represents the Network adapter connecting the computer to the router and select Proper ties . Figure 72: Netw ork Connections - Windo ws XP[...]

Appendix B • Updating the ro uter software 1037753-0001 Revision A 83 4. Ensure that Client f or Microsoft Networks and Inte rnet Protocol (TCP/IP) are installed and checked as sho wn in Figure 73 . If NetBEUI is installed, uninstall it. 5. Select Internet Protocol ( TCP/IP) . Be careful not to uncheck the check box. 6. Click Properties . The Int[...]

Appendix B • Updating th e router software 84 1037753-000 1 Revision A 7. Select Use the f ollo wing IP addr ess . 8. T ype 192.168.0.2 in the IP addr ess fie ld . 9. T ype 255.255.255.252 in the Subnet mask fi el d . 10. Click OK . 11. Restart the computer ev en if W indo ws does not require you to do so. This ensures that the network settings a[...]

Appendix B • Updating the ro uter software 1037753-0001 Revision A 85 4. Ensure that Client f or Microsoft Networks and Inte rnet Protocol (TCP/IP) are installed and checked. If NetBEUI is installed, uninstall it. 5. Select Internet Protocol ( TCP/IP) . Be careful not to uncheck the checkbox . 6. Click Properties . The Internet Protocol Propertie[...]

Appendix B • Updating th e router software 86 1037753-000 1 Revision A 7. Select Use the f ollo wing IP addr ess . 8. T ype 192.168.0.2 in the IP addr ess fie ld . 9. T ype 255.255.255.252 in the Subnet mask fi el d . 10. Click OK . 11. Restart the computer ev en if W indo ws does not require you to do so. This ensures that the network settings a[...]

Appendix B • Updating the ro uter software 1037753-0001 Revision A 87 When the update is complete, th e utility automatically closes and the router reboo ts. Refer to T r oubleshooting if the utility does not aut omatically close or the router fails to reboot. T roubleshooting Perform these troubleshooting procedures if you are unable to update t[...]

Appendix B • Updating th e router software 88 1037753-000 1 Revision A c. Plug the po wer cord back into the po wer source. 6. Restart the Fa llback Updater utility and repeat the instructions in Updating the fallback.bin f ile on page 86 . 7. If you are unable to upda te the fallback.bin file o n t he router after completing steps 1 though 6 , c[...]

Appendix C • Disabling a Web browser’s proxy conne ction 1037753-0001 Revision A 89 Appendix C Disab ling a W eb br o wser’ s pr o xy connection This appendix e xplains ho w to co nf igure Internet Explorer and Netscape web browsers not to conn ect to the Internet through a proxy serv er . The procedures may be used to conf igure th e bro wse[...]

Appendix C • Disabling a Web browser’s proxy connection 90 1037753-000 1 Revision A 4. Select the Connections tab as sho wn in Figure 79 . 5. Click LAN Settings to access the dialog box sho wn in Figure 80 . 6. Click to remov e the check mark from the b ox ne xt to Use a pro xy ser v er f or y our LAN . 7. Click OK . 8. Close Internet Explorer [...]

Appendix C • Disabling a Web browser’s proxy conne ction 1037753-0001 Revision A 91 Netscape T o disable the proxy connection if you are using Netscape: 1. T urn the computer on. 2. Open Netscape. 3. Select Ed it → Pref erences to acce ss the Preferences window sho wn in Figure 81 . 4. In the Category windo w , select Advanced → Prox ies . [...]

Appendix C • Disabling a Web browser’s proxy connection 92 1037753-000 1 Revision A[...]

Appendix D • Conformance with standards and direct ives 1037753-0001 Revision A 93 Appendix D Conf ormance with standar ds and directives The HN7700S has been certified to conform to the standards sho wn in Ta b l e 4 . Additional information follo ws the table. T able 4: HN7700S standa rds compliance Category Standard HN7700S Safety standar ds U[...]

Appendix D • Conformance with standards an d directives 94 1037753-000 1 Revision A Safety – operating conditions f or Canada In addition to the warnings and safety guidelines listed in this document, the follo wing opera ting conditions apply to the HN7700S used in Canada: The Canadian Department o f Co mmunications label identi fies certified[...]

Appendix D • Conformance with standards and direct ives 1037753-0001 Revision A 95 Electr omagnetic compatibility (EMI) This product conforms to EMI standards of th e U.S. FCC, Canadian CSA, and European Un ion (EU), as detailed in the follo wing sections. The installa tion and maintenance procedure s in the installation and conf igurat ion guide[...]

Appendix D • Conformance with standards an d directives 96 1037753-000 1 Revision A Canada Class B warning This Class B digital appara tus complies with Canadian ICES-003. Cet appareil numérique de la cla sse B est conforme á la norme NMB-003 du Canada. R&TTE (EU) This product is within the scop e of the EU Radio Equipment and T elecommunic[...]

Appendix D • Conformance with standards and direct ives 1037753-0001 Revision A 97 comply with the applicable FCC Part 68 rules and requirements adopted by the A CT A. A compliant 26 Gauge telephone cord and modular plug is pro vided with this product. It is required to be terminated with a plug type 605 or a FCC plug type 6 position for Australi[...]

Appendix D • Conformance with standards an d directives 98 1037753-000 1 Revision A Company will pro vide adv ance notic e in order for you to mak e the necessary modif ications to ma intain uninterrupted service. Repairs in t he United States If trouble is ex perienced with the T wo-W ay Hughes System equipment, for repair or warranty informatio[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 99 Appendix E ADTRAN T otal Access 600R This appendix discusses ho w to install and configure the ADTRAN T ota l Access 600R router as a T -1 tran sport de vice. It cov ers the follo wing topics: • Minimum system r equir ements on page 99 • ADTRAN shipping carton on page 99 • Ins[...]

Appendix E • ADTRAN Total Access 600R 100 1037753-000 1 Revision A Figure 83 and Figure 84 show front and back vie ws of t he ADTRAN 600R. Installing the ADTRAN 600R The ADTRAN 600R may be w allmounted or used in a table-t op position. The tools required for wallmount installation of the unit are: • Four #8 x 3/4 inch pan-head wood screws • D[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 101 Prepare the mounting surface b y attaching a board (typically plywood, 3 /4” to 1” thick) to a w all stud. Moun ting to a stud ensures stability . A void using sheetrock anchors as the y may not Figure 85: LED positions[...]

Appendix E • ADTRAN Total Access 600R 102 1037753-000 1 Revision A provide suf f icient stability . Refer to Figure 86 on page 102 for a wallmount illustration. Install two #6 to #10 (1 1/2” or greater in length) w ood scre ws through the unit’ s brackets an d into the mounted board. Supplying po wer Each unit includes an auto ranging 90-250 [...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 103 Figure 87 on page 103 sho ws the front panel of t he unit. Fr ont panel LEDs Y ou can use the front panel LEDs to monitor the operation and acti vity of the ADTRAN. Refer to T able 5 for an expla - nation of the color patterns. Navigating the user interface The ADTRAN 600R uses a m[...]

Appendix E • ADTRAN Total Access 600R 104 1037753-000 1 Revision A page 104 . This figure illustrates the top-le vel menu. The structure of the windo w consists of the follo wing elements. • Menu path - Sho ws the session’ s current path in the menu structure. • W indo w panes - There are tw o windo w panes, the left and right panes. – Th[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 105 The follo wing table g i ves t he ke ys for na vigating between and within the windo w panes. The right windo w pane sho ws the contents of the currently selected menu from the left window pane. The contents of the left window may contain sub-menus or data fields. The following tab[...]

Appendix E • ADTRAN Total Access 600R 106 1037753-000 1 Revision A Connecting the ADTRAN T o connect the ADTRAN: 1. Connect the po wer cord from the A C PWR plug to the designated T1 outlet. 2. Connect the installer laptop to the 10/100 Base T port on the back of ADTRAN unit with an Ethernet ca ble. 3. Press any k e y to display the login screen.[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 107 System Inf o menu The System Info menu screen gi v es basic infor mation about the ADTRAN and displays the fields av ailable for editing. Configuring the ADTRAN T o begin conf iguring the ADTRAN: 1. Select the System Conf ig me nu to set up the operational config uration for the AD[...]

Appendix E • ADTRAN Total Access 600R 108 1037753-000 1 Revision A 4. Press T AB to mov e to the right pane and select Conf ig. 5. Select the + sign. 6. Press Enter to display more options as sho wn in Figure 92 . Figure 91: Router menu Figure 92: Config Interfaces[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 109 7. The Conf ig/Interfaces screen displays as sh o wn in Figure 93 . 8. Use the do wn arro w to select Num 2. 9. Use the right arro w to mo ve to the + sign for the T1 interface as sho wn in the follo wing f igure. 10. Press Enter . Figure 93: Config/I nterf aces screen.[...]

Appendix E • ADTRAN Total Access 600R 110 1037753-000 1 Revision A 11. The Interf aces/Setup screen displays as shown in Figure 94 . 12. Use you do wn arro w to access the Local IP A ddr ess fie ld . 13. Press T ab to input the Local IP Address . 14. Press Enter . 15. Na vigate to the IP Network and the F ar -End IP Addr ess fields and input the [...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 111 16. Press CTRL+W to sav e your changes. Note that the changes remain on the screen un til you lea ve the screen. 17. Press the H k ey to return to Home screen as sho wn in Figure 96 . Figure 95: Sample set up screen Figure 96: Home screen[...]

Appendix E • ADTRAN Total Access 600R 112 1037753-000 1 Revision A DS0 mapping The following procedure giv es the steps to map DS0s. 1. From the main menu select DS0 Maps . 2. V erify the activ e map is set to Map 1. 3. Use the do wn arro w to select Edit/V iew Map 1 as shown in Figure 97 . P 4. On the Edit/V iew Map 1 screen select the + sign an[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 113 5. Select DS01 as sho wn in Figure 98 . 6. Set the Service to TA I A D as shown in Figure 99 . 7. Press Enter . Figure 98: Selecting the DS0 Figure 99: Setting the servic e[...]

Appendix E • ADTRAN Total Access 600R 114 1037753-000 1 Revision A 8. Select unassigned and pr ess Enter . 9. Select Router 64K for the Port as s ho wn in Figure 100 . 10. Use this process to conf igure the number of channels indicated on your FSO. Figure 101 illustrates eight channels configured. Figure 100: Mapping a DS0 po r t Figure 101: Mapp[...]

Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A 115 11. When all channels are configured, press CTRL+W to save the changes . 12. Press H to return to the Home menu. 13. Press CTRL+L to log out as sho wn in Figure 102 . Confirming connectivity T o confirm connecti vit y to the N AP , ping the Far-End IP Address. Y ou entered th is ad[...]

Appendix E • ADTRAN Total Access 600R 116 1037753-000 1 Revision A[...]

Appendix F • Siemens 4100 /4101 DSL Modem 1037753-0001 Revision A 117 Appendix F Siemens 4100/4101 DSL Modem This appendix discuss es ho w to install and configure the Siemens 4100/4101 modem. In cluded are t he follo wing topi cs: • Minimum system r equir ements on page 117 • Items r equir ed for installation on page 117 • Installation ove[...]

Appendix F • Siemens 41 00/4101 DSL Mo dem 118 1037753-000 1 Revision A Installation o verview Installing the modem is a multi-step process composed of the follo wing tasks. • Connecting the cables • Making the connection • Commissioning the modem Installing line filters Prior to installing the Siemens 4100/4101 DSL mo dem you must wire and[...]

Appendix F • Siemens 4100 /4101 DSL Modem 1037753-0001 Revision A 119 • The Internet LED should remain a solid green. • The Acti vity LED may blink. Installing the modem T o establish a connection from your computer to the modem: 1. After connecting the modem, po wer u p your laptop. 2. Click the icon appears on the screen that was do wnloade[...]

Appendix F • Siemens 41 00/4101 DSL Mo dem 120 1037753-000 1 Revision A 3. Click the Install b utton. 4. When the sy stem has located the de vice, its displays the Ready to pr oceed with de vice installation message as sho wn in Figure 106 . Figure 105: Searching f o r de vice Figure 106: R eady messa ge[...]

Appendix F • Siemens 4100 /4101 DSL Modem 1037753-0001 Revision A 121 5. The sys tem displa ys the Do wnloading Firmwar e message as sho wn in Figure 107 . 6. The system dis plays the rebooting message a show in Figure 108 . Figure 107: Do wnloading Firmware Figure 10 8: Rebooting De vice message[...]

Appendix F • Siemens 41 00/4101 DSL Mo dem 122 1037753-000 1 Revision A 7. Once the system reboots, the installation complete message displays. 8. Click OK to exit the applicat ion as sho wn in Figure 109 . Proceed to Chapter 2 – Pr eparing the HN r outer for installation on page 5 . Figure 109: Installation complete[...]

• Acronyms and abbreviations 1037753-0001 Revision A 123 Acr on yms and abbre viations A AC – Alternating current AWG – American Wire Gauge C C – Celsius D DC – Direct current DCE – Data communication equipment DHCP – Dynamic Host Configu ration Protocol DTE – Data terminal equipment E EMC – Electromagn etic compatibility EMI – [...]

• Acronyms and abbreviations 124 1037753-000 1 Revision A[...]

• Index 1037753-0001 Revision A 125 Inde x A ADTRAN Total Access 600R 3 Advanced Pages (Advance d Configuration and Statistics) 54 Attaching the pedestal base 10 Auto Selection 3 C Cables connecting to HN7700 S 16 Colors (meaning of), System Status link 45 D Detailed Problem Statistics page 52 DHCP, configuring 69 DSL 1 Dynamic Host Configuration[...]

• Index 126 1037753-000 1 Revision A R Removing the pedestal base 10 Repairs Canada 94 United States 98 Ringer equivalence number 97 S Safety standards, Canada 94 Siemens Model 4100/4101 3 Specifications general 2 power supplies 11 Standards, conformity 93 electromagnetic compatibility 95 safety, Canada 94 telecommunications 96 System Control Cen[...]