ioSafe SoloPRO USB 3.0 manual

910 - 1092 2-00 R EV 03 Users Manual io Safe ® SoloP RO External Hard Drive – US B 3.0 USB 3.0 Fireproo f Waterpro of Data Recover y Service FloSafe Cooling Technology 3 Year Limited Warranty[...]

2 Content s Welcome .................................................................................................. 3 Precautions .............................................................................................. 7 Package Conte nts .................................................................................... 8 Specific ations[...]

3 Welcome Thank you for purchasing the ioS afe ® Solo PRO external hard drive - the first high capacity external hard drive availab le with protection from fires and floods. For y ears, ioSafe has co ntinued to set the standard for disaster p roof hardware. T he ioSafe Solo PRO bring s our technology forward with an unprecedent ed combination of s[...]

4 Copyrights Copyright ioSa fe, Inc. 2010. Al l rights reserved. No part of this publi cation may be reproduc ed or transmit ted in any form b y any means , electronic, mecha nical photo copying, recordi ng or otherwise, without prior written consent. Trademarks All Trademarks mentioned or app eari ng in this doc ument are the prop erty of their re[...]

5 This equipment has been test ed and found to comply with th e limits for a Class B digital device, pursuant to Part 15 of th e FCC rules. Thes e limits are designed to provide reaso nable p rotection against harm ful interference in a residential installatio n. This equipment ge nerates, us es, and can radiat e radio frequenc y energy, and i f no[...]

6 CE Compliance Fo r Europe Marking b y the C E symbol indic ates complianc e of this system to t he applic able Council Directives of the European Union, including the EMC Directive (200 4/108/EC) and th e Low Voltage D ir ective (2006/95/E C). A “Declaration o f Conformity” in acc ordanc e with th e applic able directives has been mad e and i[...]

7 Precautions Please read th e precautions listed below. Failure to do so may result in damage to the device, loss of data, and vo iding of the warra nty If you are using the Solo PRO for primary st orage (as opposed to dat a backup) we str ongly recomme nd that you back up your dat a. If the SoloPR O has a thre e-prong pl ug, do not plug th e unit[...]

8 Package Contents Included in the package: A. ioSafe Solo PRO extern al hard drive B. AC po wer Module C. US Pow er Cord D. USB 3. 0 Cable E. Users guide (This boo klet) F. Attentio n notice (Not sho wn)[...]

9 Specifications Dimensions (Inches) ............................................................ 5.0W X 7.1H X 11.0L Weight (Lb) ...................................................................................................... 15 Interface Trans fer Rate USB 3 .0 ........................................................................... up t[...]

10 System Requirements For Windows: The S olo PRO drive is for matted with an NTF S f ile syste m, a default f or the Windows OS. For Mac: The SoloPRO is supported on Mac’s using the G3 (or later) or I ntel process or. When connecting to a Mac, the Solo PRO drive will need to be reformatted once conn ected. (See page 16 - Formatt ing the Solo PRO[...]

11 About USB 3.0 USB 3.0 has a maximum interf ace transfer rate, or bandwidth, o f 5 Gbps ( Gi gabits per seco nd). The per formance dep ends on man y factors includi ng: CPU, file syste m overhead, numb er of attached USB devices and more. Given these and other factors , in day- to -day use you can expect maximum, sustained trans fer rates arou nd[...]

12 Securing the SoloP RO (Suggestions) Kensington ® Security Slot For drive security , the SoloPRO is equi pped with a Kensingto n secur ity slo t, which supp orts a standard Kensington security cabl e (sold separ ately). For more informatio n on the Kensin gton security slot a nd available pr oducts, visit www.kensington .com . Kensington ® S ec[...]

13 For Added Secur ity For added security, the Solo PRO can be secured with a cable and padlo ck or bolted to a f loor. S ee the pictures b elow for suggested methods on physically securing the SoloPRO .[...]

14 Connecting the SoloPRO to Your Computer Using the USB connection 1. Connect the included power suppl y to the back of th e Solo PRO . CAUTION ! To avoid damage to the pow er supply connector, mak e sure it is aligned correct ly before plug ging it into th e drive . Do not move the drive while it is pow ered up to avo id drive damage or data loss[...]

15 4. Verify that the Drive Mounts. Before storing data on the SoloPR O, the drive must b e “mounted” to the computers operating system . This means that the comput ers operating syste m has recogn i zed at least one r eadable parti tion on the d rive and es tablished a communication link with it. For Windows PC , once the SoloPRO is po wered o[...]

16 Formatting t he SoloPRO for Mac OS The SoloPRO is formatted NTF S and may not b e recognized b y Mac OS 10.2 and earlier. You may get an al ert message whic h reads: “You hav e inserted a disk co ntaining no volu mes that Ma c OS can read.” Click the ignore but ton and follow the steps below. To change t he SoloPRO formatting to wor k wit h [...]

17 ioSafe Data Recovery Servi ce Terms and Con ditio ns As applic able during th e Data Recov ery Service period and upon validat ed registratio n of an ioSa fe (the Comp any) product on th e Company's w ebsite (www.iosafe.co m), the Compan y or its cont racted partner will assi st the original purc haser for one "d ata recovery event&quo[...]

18 The Company 's good faith atte mpts to restore a nd recover the d ata in accord ance with these terms and conditio ns shall be the purchaser's so le and exclusive remed y and the Company shall not be liable for any damag es whatsoever. The Company cannot guarant ee that any data wil l be recoverab le nor can it guarant ee which data fi[...]

19 Following a Disaster If the SoloPRO is exposed to a disaster suc h as a flood or fire, you shou ld immediately call t he ioSafe Disaster Respo nse Team at 1 - 888 - 984 -6 7 23 (US & Canada) or 1- 530 - 886 -157 8 (International) extension 430. You ca n als o send an email to dis astersuppo rt@iosafe.co m. The pro fessionals at ioSaf e ca n [...]

20 3. Report disas ter eve nt, a nd obtain retur n shipping address /instructions 4. Drain any free wat er from the ioSaf e device if pos t -flood 5. Place the ioSafe devic e in a heavy d uty plastic bag 6. Place the bagged ioSafe devic e in a small cardb oard box wit h a paper marked with the RMA #, nam e, phone and add ress 7. Fill the bottom o f[...]

21 ioSafe W arranty If a mechanical or operabl e part of an ioSafe mal functions or breaks down during normal use, ioSafe will at ou r option, repair or replace said p art free for a period of thr ee (3) years from the dat e of purch ase. Extended warra nty service is avail able by contact ing your retail s eller, o r by contacti ng ioSafe at 1- 53[...]

22 ioSafe Contact Inf ormation Corporate He adquarter s ioSafe, Inc. 2422 Li ndbergh St. Auburn CA 9560 2 Phone: 888.9 8.IOSA FE (984.6 723 ) Phone: 530.8 86.1 578 Fax: 888.FA X.IOSAFE International F ax: 5 30.65 3.2015 Email: info @iosafe.co m Disaster Suppor t Phone: 888.9 8.IOSA FE (984.6 723 ) x430 Phone: 530.8 86.1 578 x 430 Email: di sastersu[...]