Lexmark 2500 Series manual

2500 Series All-In-One Getting Started December 2006 www.lexmark.com Lexmark and Lexmark with diamond de sign are trademarks of Lexmark Internation al, Inc., register ed in the United States and/or o ther countries. All other trademarks are the proper ty of their respective owners. © 2007 Lexmark International, Inc. All rights reserved . 740 West [...]

Safety information Use only th e power su pply and power supp ly cord provi ded with this prod uct or the ma nufacturer' s authorized replaceme nt power s uppl y and power suppl y cord. Connect the power supply cord to an electrical outlet that is near the product a nd easily accessible. Refer service or repairs, other than those described in [...]

Contents Safety information..... .................. ...................... .................. ..............2 Finding information about the printer.................... ................ ......5 Setting up the printer................ ........................ ............... .................9 Checking the box contents........ ........... ............[...]

Scanning.................. .................................. ........................ .................31 Scanning usin g the cont rol panel. ........... ........... ........... ........... .......... .......... ........... ........... ........ ... ......... ........... ........ ...31 Customizing scan settings using the computer.... .... .........[...]

Finding information about the printer Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com . Getting Starte d or Setup Solutions booklet Description Where to [...]

User's Guide Description Where to find The User's Guide gives you instructions for using the printer and other information such as: • Using the software (on Windows operating systems) • Loading paper • Printing • Working with photos • Scanning (if supported by your printer) • Making copies (if supported by your printer) • Fa[...]

Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11: 00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 English Monday–Friday (9:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) French Monday–Fri day (9:00 AM–[...]

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased • Store where purchased Finding information ab out the printe r 8[...]

Setting up the printer Checking the box contents ? ? ? 2 1 3 4 5 6 Name Description 1 Black print cartridge Cartridges to be installed into the print er. Note: Cartridge combinations vary depending on the product purchased. 2 Color print cartridge 3 Power cord Attaches to the power supply port located at the back of the printer. Note: Your power co[...]

Learning about the printer Understanding the pa rts of the printer 1 2 3 4 5 7 6 Use the To 1 Paper support Load paper. 2 Control panel Operate the p rinter. For more information, see “Using the control panel buttons” on page 12. 3 Paper exit tray Hold paper as it exits. 4 Top cover Access the scanner glass. 5 Paper feed guard Prevent small obj[...]

1 2 3 4 5 Use the To 1 Scanner unit Access the print cartridges. 2 Scanner support Hold up the scanner un it. 3 Print cartridge carrier Install, replace, or remove a print cartridge. 4 Power supply with port Connec t the printer to a power source. 5 USB port Connect the printer to a co mputer using a USB cable. Learning about the printer 11[...]

Using the control panel buttons Press To 1 Load or eject pape r. 2 • Cancel a print, copy, or scan job in progress. • Clear error messages. 3 Scan a document or photo(s) to the computer. 4 Start a 4 x 6 color photo copy. 5 Start a color copy of a document or photo. 6 Start a black-and-white copy of a document or photo. 7 • Turn the printer on[...]

Learning about the software This chapter tells how to use the printer with Windows op erating systems. If you are using a Macintosh operating system, see the Mac Help: 1 From the Finder desktop, double-clic k the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Using the printer software Use this software To The Lexmark Imaging Stu[...]

Click To Details View/Print Photo Library Browse, print, or share your photos. Transfer Photos Download photos from a memory card, flash drive, CD, or PictBridge -enabled digital camera to the Photo Library. Photo Greeting Cards Make quality greeting car ds from your phot os. Photo Packages Print multiple photos in various sizes. Slideshow View you[...]

Using the Solution Center The Solution Center provides help, as well as information about the prin ter status and ink level. To open the Solution Center, use one of these methods: Method 1 Method 2 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. The Solution Cent er appears with the Maintenance [...]

From here You can Contact Information • Learn how to contact us by telephone or on the World Wide Web. • View ink levels and orde r new p rint cartridg es. Advanced • Change the appearance of the Printing Status window. • Turn printing voice notification on or off. • Change network print ing settings. • Share information with us regardi[...]

Click To • Select Page Setup options. • Select Options to customize the to olbar a ppearance or select a different setting for printing phot os. • Access links to the Le xmark Web site. • Access Help for additional information. • Uninstall the Toolbar . Normal Print an entire Web page in normal quality. Quick Print an entire Web pag e in [...]

Resetting printer software settings to defaults Windows 2000, Windows XP, or Windows Vista users: 1 Click Start  Settings  Printers or Printers and Faxes . 2 Right-click the Lexmark 2500 Series icon. 3 Click Printing Preferences . 4 Click the Save Settings menu. 5 From the Restore section, select Factory Settings (Defaults) . Note: Factory de[...]

Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heav yweight matte paper, you load it with the glossy or printable side fa cing you. (If you are not sure which side is the printable side, see the in structions th at came with the paper . ) • The[...]

2 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. 3 Close the top cove r to avoid dark edges on the scanned image. Loading paper and original docu ments 20[...]

Printing Printing a document 1 Load paper. 2 With a document open, click File  Print . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the Toolbar to create a prin t er-friendly version of any Web pa ge. 1 Load paper. 2 Open a Web page using Microso[...]

Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with th e glossy or printable side facing you. (If you are not sure which side is the printable si de, see the instructions th at came with the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the n[...]

Working with photos • For best results, use Lexmark Premiu m Photo Paper or Lexmark Photo Paper. • To prevent smudging, avoid touc hing the surface of a print ed photo. For best result s, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Retrie[...]

Printing photos using the computer Note: To print photos or images from a Web page, see “Print ing photos or images from a Web page” on page 22. Printing photos from the Photo Library 1 Load paper. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 Click View / Print Photo Library . 4 Click the photos you want to print. 5 Click[...]

3 If you are using Windows XP or Wind ows Vista, a “What do you want Wind ows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio . 4 Click Select photos to print . 5 Click Deselect All . 6 Click to select the photo(s) you want to print. 7 Click Print . 8 From the Quality drop-down li st, select a cop[...]

9 Select the number of copies fr om the Copies drop-down list. 10 Select the copy quality from the Quality drop-down list. 11 Select the paper size from the Pap e r Size in Printer drop-down list. Paper sizes supported Dimensions A4 210 x 297 millimeters Letter 8.5 x 1 1 inches Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print [...]

10 From the Poster Size drop-down list, select th e poster size. 11 If you want to rotate th e poster so th at it fits better on th e printed pages, click Rotate 90 deg rees . 12 Click Print Now in the bottom ri ght corner of the scre en. Working with photos 27[...]

Copying Copying using the control panel Making a copy 1 Load paper. 2 Load an original document f acedown on the scanner glass. 3 Press to start a color copy or to start a black-and-white copy. Copying 4 x 6 photos 1 Load a 4 x 6 (10 x 15 cm) photo card wi th the gl ossy or printabl e side facing you. (If you are not s ure which side is the printab[...]

Copying using the computer Copying a document using the computer 1 Load an original document f acedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcom e screen, click Copy . 4 Select the Docu ment option. 5 Click Start . 6 From the Copies drop-down list, select the nu mber o[...]

Copying a photo using the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcom e screen, click Copy . 4 Select Photo . 5 Click Start . The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the P[...]

Scanning Note: Make sure the printer is connected to a comput er, and both the printer and comput er are on. Scanning using the control panel 1 Load an original document f acedown on the scanner glass. 2 Press to begin scanning. The Save Photo dialog appears on your c omputer screen. 3 If you want to save the scan, click Browse , then select where [...]

Setting Options Select area to be scanned You can select the area to be scanned by choosing a paper siz e from the drop-down list. Convert the image to text wit h OCR Select this to convert your image to text. Always use these settings when scanning You can make your selections permanent by selecting the check box. Scanning 32[...]

Faxing Make sure: • The printer is connected to a computer that is equipp ed with a fax modem. • The computer is connected to a working phone line. • Both the printer and the computer are turned on. Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software. 1 Load an original docume[...]

Receiving a fax using the software 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 From the left pane of the Welcom e screen, click Fax . The Fax Solution Software appears. 3 Click Tools  Preferences and Settings . 4 Click the Receiving Faxes tab. 5 From the “Incoming Calls” area, select Automatically . 6 To set the numbe[...]

Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at th e loading position, unless the printer is busy. 3 Press down on the cart ridge carrier le ver to raise the cartri dge carrier lid. 4 Remove the used print car t r[...]

2 Press down on the cart ridge carrier le vers to raise the cart ridge carrier li ds. 3 Insert the black cartridge or the photo ca rtridge in the le ft carrier. Insert the color cartridge in the right carrier. 4 Close the lids. 5 Lift the scanner unit, gently push the scanner support towards the cartrid ge carriers, and ca refully lower the scanner[...]

7 Press and hold for three seconds to print an alignment page. 8 Load the printed alignment page facedown on the scan ner glass in the lower right corner, and close the top cover. 1 2 9 Press again to align the cartridge(s). Note: The scanner unit must b e closed to st art a new scan, print, copy, or fax job. Achieving better print quality Improvin[...]

4 Click Print . The alignment page prints. 5 Open the top c over of the pri nter. 6 Place the printed alignment page face down on the scanner glass in the lower right corner, and then close the top cover. 1 2 7 Press . After a few seconds, an Alignment Success dialog appears on your computer screen. 8 Click Close . 9 Click Exi t . If you aligned th[...]

Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water. 3 Gently hold the cloth against the no zzles for about th ree seconds, and then wipe in the direction shown. 4 Using another clean section of the cloth, gently hold th e cloth against the con tacts for about three seconds, an[...]

Ordering print cartridges Lexmark 2500 series models (except 2580) Item Part number Average cartridge standard page yield is up to 1 Black cartridge 28A 175 Black cartridge 2 28 175 High yield b lack cartr idge 34 550 Color cartridge 29A 150 Color cartridge 2 29 150 High yiel d color cart ridge 35 500 Photo cartridge 31 Not applicable 1 Values obta[...]

Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm Lexmark PerfectFinish TM Photo Paper • Le tter • A4 • 4 x 6 in. • 10 x 15 cm • L Note: Availability may vary by country or region. For information on how to purchase Le xmark Premium Photo Paper, Lexmark Ph oto Paper, or Lexm ark PerfectFinish Photo Paper [...]

Troubleshooting • “Setup troubleshooting” on page 42 • “Print troubleshooting” on page 44 • “Copy troubleshooting” on page 47 • “Scan troubleshoot ing” on page 48 • “Fax troubleshooting” on page 50 • “Jams and misfeeds troubleshooting” on page 50 • “Blinking lights on the control panel” on page 53 • “Er[...]

USB cable may not be connected 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular en d of the USB c able into the USB port of the computer. The USB port is marked with the USB symbol. Use these st eps to install the printer software 1 Turn off and t[...]

Check ink Check the in k levels, and install new print cartridges if necessary. Cartridges may have tape on them 1 Remove the print cartridges. 2 Make sure the sticker and tape have be en removed. 1 2 3 Reinsert the cartridges. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • In Windows XP Pro: Start ?[...]

• “Partial document or photo prints” on page 47 • “Photo smudges” on page 47 Improving print quality Check paper • Use the appropriate paper for the documen t . If you are printing photos or other high-quality images, for be st results use Lexm ark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or[...]

Remove sheets as they are printed To avoid ink smud ging when you ar e working with t he following media, remove eac h sheet as it exits, and allow it to dry: • Documents with graphics or images • Photo paper • Heavyweight matte or glossy p aper • Transparencies • Labels • Envelopes • Iron-on transfers Note: Transparencies may take up[...]

Select a lower print quality 1 From the software application, click File  Print . 2 Click Properties , Preferences , Options , or Se tup . 3 Click Quality/Copies . 4 From the Quality/Spee d area, select a lower print quality. Software may not be installed correctly For more information, see “Software may not be installed correctly” on page 4[...]

Poor copy quality • Blank pages • Checkerb oard patter n • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print Check the c ontrol panel for any blinking lights If one of the lights is blinking, see “ Blinking lights o[...]

Scanner does not respond Check the co ntrol panel for any blinking l ights If one of the lights is blinking, see “Blinkin g lights on the contr ol panel” on page 53. Check power If the light is not on, see “Power button is not lit” on page 42. Make sure th e printer is set as the default printer and is not on hold or paused. 1 Click: • In[...]

Poor scanned image quality Check the co ntrol panel for any blinking l ights If one of the lights is blinking, see “Blinkin g lights on the contr ol panel” on page 53. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free clot h dampened with water. Adjust the quality of the scan 1 Load an original docume[...]

• “Printer does not feed paper, envelopes, or spe cialty media” on page 52 • “Banner paper jams” on page 52 Paper jams Is the jam in the paper support? 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull i t out. 3 Press to turn the printer back on. Is the jam in the printer? To automatically ejec t the paper: 1 P[...]

Printer does not feed paper, envelopes, or specialty media Check for paper jams Check for and clear any paper jams. For more information, see “Paper jams” on page 51. Check media loading • Verify that the specialty media is loaded co rrectly. For more information, see “Loading various paper types” in the “Loading pape r and original doc[...]

Blinking lights on the control panel blinks rapidly The printer may: • be out of paper in the middle of a print or copy job. 1 Load more paper. See “Loading paper” on page 19. 2 Press to continue printing or copying. • have a paper jam. 1 Clear the paper jam. For more inform ation, see “Jams and misfeeds troubleshooting” on page 50. 2 P[...]

Error messages These messages appear on your computer screen. Cartridge Alert One of the print cartridges needs to be replace d soon. Replace the print cartridge with a new cartridge. For more information, see “Removing a used print cartridge” on page 35 and “Installing print cartridges” on page 35. To order supplies, click Order Ink on you[...]

Black and Color cartridge replacement required New print cartridges ne ed to be installed. The print job has been canceled . Note: A variable amount of ink remains in the black (or photo) and color print cartridges. 1 Replace the print cartridges with new car tridges. For more information, see “Removing a used print cartridge” on page 35 and ?[...]

Index Numerics 4x6 color copy button 28 A Advanced tab 16 aligning cartridges using the control panel 37 aligning print c artridges 37 B banner paper jams 52 Black and Color cartridge replacement required 54 Black cartridge replacement required 54 blinking lights on the control panel 53 box contents 9 buttons, control panel 4x6 color copy 28 4x6 Co[...]

paper or specialty media misfeeds 5 1 printer does not feed paper, envelopes, or specialty media 52 L Lexmark Imaging Studio buttons Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 Lexmark Imaging Studio, using 13 loading documents on the scanner glass[...]

Poster 26 selected photos from a media device using the computer 24 Web page 21 Web page, photos only 22 publications, finding 5 R receiving a fax using the software 34 removing print c artridges 35 S safety information 2 saving all photos from CD using the computer 23 selected photos from CD using the computer 23 scan customizing settin gs 31 Scan[...]