Lexmark 642 manual

www.lexmark.com T640, T642, T644 User’ s Guide Mar ch 2005 Lexmark and Le xmark with diamond design are trademar ks of Lexmark International, Inc., registered in the Unit ed States and/or other countries. © 2005 Lexmark International, Inc. All rights reser ved. 740 West Ne w Circle Road Lexington, K entuc ky 40550[...]

2 Edition: Mar ch 2 005 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNA TIONAL, INC., PR O VIDES THIS PUBLICA TION “AS IS” WITHOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O, THE IMPLIED W ARRANTIES OF MERCHANT ABILITY OR FITNES[...]

3 Contents Chapter 1: Learning about the printer ................................................ .............................. 6 Identifying printers ......... .............. .............. .............. ......................... .............. .............. .. ...... ............... ............ 6 Understanding the printer operator panel .....[...]

4 Contents Setting the Paper Type and Paper Size ......................................................................................... ............. .. 47 Loading the multipurpose feeder ............ ......................... .............. .............. ................. ............. ....... ............. 48 Loading the 2000-sheet drawer ...[...]

5 Contents Notices ............................................... ........................................................................ ....... 114 Trademarks ........... .......................... .............. .............. .............. ......................... ............ .. ......................... ... 115 Licensing notice ..........[...]

Learning about the printer 6 1 Learning about the printer Identifying printers Use the follo wing table to determine th e features and options of y our Lexmark™ T640, T642, or T644 pr inter . The illustrations aid you in deter mining the installatio n location of options attach ed to the printer . F or more information about installing input op t[...]

Identifying printers 7 Learning about the printer Configured models The follo wing illustrations show a standard network and fully configured pr inter . If you attach pri nt media handling options to the pr inter , it ma y look more like the fully configured model. Items denote d with an aste risk (* ) are options. CAUTION: Floor-mounted configurat[...]

Identifying printers 8 Learning about the printer A number of menus are a vailab le to make it easy f or you to change pr inter settings. The diagram shows the menu inde x on the operator panel and the menus and items av ailable under each menu. F or more in formation about menus and menu items, see the Menus and Messages book on the publications C[...]

Understanding t he printer operator pane l 9 Learning about the printer Understanding the printer operator panel The operator panel on the pr inter is a 4-line back-lit gra y scale display that can show both g raphics and text. The Back, Menu, and Stop buttons are located to the left of the display , the navigation buttons are located below the dis[...]

Understanding t he printer operator pane l 10 Learning about the printer The Up or Down b uttons are used to move up and down lists. When navigating through a list using the Up or Down button, the cursor mov es o ne line at a time. Pressing the Down b utton at the bottom of the screen changes the screen to the ne xt whole page. The Left or Right bu[...]

Installing drivers f or local pr inting 11 2 Installing driver s for local printing A local printer is a printer atta ched to the comput er using a USB or parallel c able . The local printer is intende d to be used b y the computer to which it is attached. If attaching a local pr inter , you must install the printer dr iver on the computer bef ore [...]

Windo ws 12 Installing drivers for local printing 2 Click Install Printer and Software . Note: Some Windows operating systems require administrativ e access to install pr inter dr ivers on the computer . 3 Click Agree to accept the license agreement. 4 Select Suggested , and click Next . The Suggested option is the default installation for local an[...]

Windo ws 13 Installing drivers for local printing Bef ore you can print, you must establish communication between the pr inter and computer . T o do thi s: 1 Set serial parameters in the printe r . 2 Install a pr inter dr iver on the attached computer . 3 Match the serial settings in the COM port. Setting parameters in the printer 1 Press on the op[...]

Windo ws 14 Installing drivers for local printing Installing a printer driver A printer dr iver must be installed on the co mputer that is connected to the pr inter . Note: Windows 95 and Windows 98 (first edition) users should f o llow the installation directions in Using Windows 95 and Windo ws 98 (first edition) . 1 Inser t the dr ivers CD. It s[...]

Macintosh 15 Installing drivers for local printing Macintosh Mac OS 9.x or later is required for USB printing. T o pr int locally to a USB-attached pr inter , create a desktop pr inter icon (Mac OS 9) or create a queue in Print Cen ter / Printer Setup Uti lity (Mac OS X). Creating a queue in Print Center / Printer Setup Utility (Mac OS X) 1 Install[...]

UNIX/Linux 16 Installing drivers for local printing 2 Do one of the fo llowing: • Mac OS 9.0 : Open Apple LaserWriter . • Mac OS 9.1 – 9.x : Open Applications , and clic k Utilities . 3 Double-click Desktop Printer Utility . 4 Select Printer (USB) , and click OK . 5 In the USB Printer Selection secti on, click Cha nge . If the printer do es n[...]

Installing drivers f or networ k printing 17 3 Installing driver s for netw ork printing Printing a netw ork setup page If the prin ter is attached to a n etwork, pr int a network setup page on the pr inter to verify the networ k connection. Thi s page also provides impor tant information to configure the pr inter for network printing. 1 Make sure [...]

V e rifying the IP settin gs 18 Installing drivers for network printing 9 Using the numeric p ad, enter the IP gatewa y . When the address is entere d, press . Submitting Selection appears briefly . 10 Press until the pr inter retur ns to Ready . V erifying the IP settings 1 Print another networ k setup page. Look under the “TCP/IP” heading, an[...]

Windo ws 19 Installing drivers for network printing F ollow the steps f or your printing configuration and oper ating system to configure the network pr inter : Direct printing using Windows 98 SE, Me, Windo ws NT 4.0, Windows 2000, Windows XP , or Windows Server 2003 T o insta ll a custom printer dr iver and network por t: 1 Launch the dr ivers CD[...]

Windo ws 20 Installing drivers for network printing Shared printing using Windows NT 4.0, Windo ws 2000, Windows XP , or Windows Server 2003 Note: Install the pr inter software before connecting the USB , parallel, or ser ial cable. After connecting the pr inter to a Windows NT 4.0, Windows 2000, Windows XP , or Windows Ser v er 2003 computer (whic[...]

Windo ws 21 Installing drivers for network printing Install the printer driver (or subset) on network c lients Using the point and print method Note: This method is usually the best use of system resources. The server handles driver modifications and the print jo b processing. This lets network clients retur n to applications much fa ster . With th[...]

Macintosh 22 Installing drivers for network printing Configuring Drag‘N’Print Note: Drag’N’Print™ suppor t is not av aila ble f or all pr inters. F or detailed configuration instr uctions, launch the dr ivers CD , click View Documentation , and click Software and utilities. Macintosh Note: A P ostScr ipt Printer D escription (PPD) file pr[...]

Macintosh 23 Installing drivers for network printing 7 V erify printer instal lation: a Open Finder, clic k Applications , and click Te x t E d i t . b Choose Print from the “File” menu. c Choose Summary from the “C opies & P age s” pop-up menu. Note: T o know which zone or printe r to select, look on the Network Setup page unde r the ?[...]

UNIX/Linux 24 Installing drivers for network printing f Click Close when installation i s complete. Note: A printer PPD is also av ailable in a downloadab le software package on the Le xmar k W e b site at www .lexmark.com . Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 dr iver . 2 F or a routed network, select the def[...]

Installing and removing options 25 4 Installing and remo ving options Installing input options Or der of installation Floor-mounted configurations require add itional fur niture. Y ou must use either a printer stand or pr inter base if you are using a 2000-sheet d ra wer, a duple x unit an d an input option, or more tha n one input option. If you p[...]

Installing input options 26 Installing and removing options Installing a 250-sheet or 500-sheet drawer Optional drawers attach under the printer and optional duplex unit. The printer automatically recognizes any dra wer that is installed. A dra wer consists of a tra y and a suppor t unit. The 250-sheet drawer and the 500-sheet dra wer are installed[...]

Installing a du ple x unit 27 Installing and removing options Installing a duplex unit The duplex unit attaches under the printer , below the standard tra y and ab ov e any drawers . Note: T wo optional duplex units are av ailable. The 250-sheet duplex unit only works with pr inters that hav e a 250-sheet standard tray , an d the 500-sheet duplex u[...]

Installing memor y or option cards 28 Installing and removing options Installing memory or option cards CAUTION: If you are installing memor y or opti on cards sometime after setting up the pr inter , tur n the pr inter off and unplug th e power cord before continuing. Y ou can customize the printer memor y capa city and connectivity by adding opti[...]

Accessing the printer system boar d 29 Installing and removing options 3 Press both side door la tches, and open the side door . 4 Loosen, but do not remove , the six screws on the shield. 5 Slide the shield to the r ight, and then remove it.[...]

Installing or removing a memory card 30 Installing and removing options 6 Set the shield aside. Use the illustration to locate the connector for the card you w ant to install. Installing or remo ving a memory card Installation Note: Printer memor y cards designed for other Le xmar k pri nters ma y not work with the pr inter . 1 Remov e the system b[...]

Installing or removing a memory card 31 Installing and removing options 6 Make sure each latch fits o ver the notch on the end of the card. Remo v al 1 Remov e the system board access cov er . (See Accessing the printer system board .) Warning: Pr inter memor y memor y cards are easi ly damaged by static electricity . T ouch something me tal such a[...]

Installing or removing a flash memory or fir mware card 32 Installing and removing options Installing or remo ving a flash memory or firmware card Installation Note: Flash memor y or fir mware cards designed f o r other Le xmark pr inters may not work with the prin ter . 1 Remov e the system board access cov er . (See Accessing the printer system b[...]

Installing or removing a flash memory or fir mware card 33 Installing and removing options Remo v al 1 Remov e the system board access cov er . (See Accessing the printer system board .) Note: If an option card has been installed, you ma y need to remov e the option ca rd bef ore removing the flash memory or firmware card. 2 Squeez e the flash memo[...]

Installing an opti on card 34 Installing and removing options Installing an option car d The printer has two connectors that sup por t the follo wi ng option cards: • Hard disk with adapter card • MarkNet N8000 se ries inter na l print ser ver • RS-232 Serial Interface Card • P arallel 1284-B Interface Card • Coax/T winax Adapter f or SCS[...]

Replacing the shield 35 Installing and removing options Replacing the shield After you ha ve installed options on the printer system board, follo w these ste ps to reattach the shield and close the doors. 1 Align the ke yh oles on the shield with the screws on the frame. 2 Slide the shield d own onto the screws. 3 Tighten the screws. 4 Close the si[...]

Printing 36 5 Printing This chapter cov ers information about se nding a job to pr int, pr inting confidential jo bs, canceling a print job, printing a men u settings page, a f ont list, and a director y list. This chapter also provides information on pri nting folio and statement siz e media. For tips on paper jam pre vention and print media stora[...]

Printing f rom a USB flash memor y device 37 Printing T o p rint from a USB flash memor y device: 1 Make sure the printer is on and Ready or Busy appears. 2 Inser t a USB flash me mor y device into the USB D irect interface. Note: • If you inser t the memor y device when the printer requires attention such as when a paper jam has occurred, the pr[...]

Canceling a print job 38 Printing Canceling a print job There are sev eral methods for canceling a pri nt job . • Canceling a job fro m the printer operator panel • Canceling a job fr om a computer running Windo ws – Canceling a job from the taskbar – Canceling a job fro m the desktop • Canceling a job f rom a Macint osh computer – Canc[...]

Printin g the menu settings page 39 Printing 6 Press the Delete key on the keyboard. Canceling a job fr om a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the pri nter icon for y our selected pr inter appears on the desktop. 1 Double-click the pr inter icon on your desktop. A list of print j[...]

Printing a font sample list 40 Printing Printing a f ont sample list T o p rint sa mples of the fonts currently av ailable f o r the pr inter : 1 Make sure the printer is on and the Ready message appears. 2 Press on the operator panel. 3 Press until the appears ne xt to Reports , and then press . 4 Press until the appears ne xt to Print Fonts , a n[...]

Printing confidential and held jobs 41 Printing 4 Enter a User Nam e and PIN. 5 Send your job to the pr inter . Go to the printer wh en you are ready to retrie ve y our confidential print job, and f ollow the At the printer steps. Macintosh 1 F rom a word processor , spreadsheet, browser , or other applica tion, select File Æ Print . 2 In the Copi[...]

Printing confidential and held jobs 42 Printing Printing and deleting held jobs Held jobs (V erify Print, Reser ve Print, or Repeat Pr int) are pr inted or deleted from the pr inter operator panel and do not require a PIN number . Ve r i f y P r i n t If you send a V er ify Print job, the printer prints one copy and holds the remaining copie s you [...]

Printing on specialty media 43 Printing 3 Press until the appears next to the type of a ction you want to perf or m, and then press . If you selected Print A Job, Delete A Job , or Pr int Copies, press until the appears ne xt to the job you want, and then press . The job will pr int or be deleted according to the type of pr int job and action you s[...]

Loading standar d tra ys and optional tr ays 44 Printing d Select File Æ Print . e On the Copies & Pa ges p op-up menu, select Imaging . f Select the specialty media on th e Pa p e r Typ e pop-up menu. g On the Imaging pop-up menu, select Paper Feed . h Select the tray containing the specialty medi a from the All pag es from or First page fr o[...]

Loading standar d tra ys and optional tr ays 45 Printing 3 Squeeze the rear guide tab , and slide the guide to the corre ct position for the size media you are loading. 4 Flex the sheets bac k and for th to loosen th em, then fan them. Do not fold or crease the print media. Straighten the edges on a lev el surface . Size indicators[...]

Loading standar d tra ys and optional tr ays 46 Printing 5 Place the print media in the tray: Note: P aper must be loaded differently in the tra ys, depending on the op tions you ha ve installed. • Print side face-down f or simplex (single-sided) printing • Print side face-up f or duplex printing Note: Do not fill paper above the load line. Ov [...]

Setting the P aper T ype and P aper Size 47 Printing 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Inser t the tray into the printer . Setting the P aper T ype and P aper Siz e After setting the Paper T ype and P ap er Size to the correct v al ues for the type[...]

Loading the m ultipur pose f eeder 48 Printing Loading the m ultipurpose feeder The multipur pose feeder can hold se veral sizes and types of print media , such as transparencies, postcards, note cards, and env elopes. It can be used f or single-page or manual printing or as an additional tray . Note: If you install an optional en velope f eeder, y[...]

Loading the m ultipur pose f eeder 49 Printing T o l oad pri nt media: Note: Do not add or remov e pr int media when the pr inter is printing from the multipur pose feeder or when the operator panel indicator light is blinking. Doing so may cause a jam. 1 Push the release latch, and lower the multipurpose feeder . 2 Pull the tray e xtension out. No[...]

Loading the m ultipur pose f eeder 50 Printing 5 Load the media in the tray . Use the stack height label as a guide for stack height when loading pr int media. Loading paper , transparenc ies, or en v elopes Note: Letterhead or other preprinted paper must be loaded diff erently depen ding on the options you hav e installed. • Load paper or transp[...]

Loading the m ultipur pose f eeder 51 Printing Loading letterhead or preprinted paper • F ollow the illustrations fo r loading the paper according to your options. • Do not fill paper above the load line. Overfilling the tra y may cause jams. Without a finisher attac hed Simple x (single sided) Duplex With a finisher attached Duplex Simplex (si[...]

Loading the m ultipur pose f eeder 52 Printing 6 Slide the side gui de toward the inside of the tra y until it lightly rests against the edge of the media. 7 Set the P aper Size and P ape r T ype f or the multipur pose feeder (MP F eed er Size and MP F eeder T ype) to the correct v alue for the print media you loaded. a Press on the operator panel.[...]

Loading the 2000- sheet dra wer 53 Printing Loading the 2000-sheet draw er The optional 2000-sheet drawer can be used f or plain paper , lette rhead or other prepr inted paper , labels, or transparencies. F or trouble-free printing, make sure you: • Do not load print media above the load line . • Do not fold or crease the paper. • Do not mix [...]

Loading the 2000- sheet dra wer 54 Printing 3 Slightly bend the stack of print media as shown, and place it on the elev ator tray with the pref erred pr int side facing down. Align the stack of print media to th e back of the dra wer . Note: F or duplex printing, letterhea d or other prepr inted pap er must be loaded differently . Carefully align e[...]

Loading the en velope f eeder 55 Printing Loading the en velope feeder The optional env e lope feeder can accept a v ar iety of env elope sizes. Howe ver , the env elope feeder must be adjusted correctly to ensure trouble-free printing. T o load the env elope feeder : 1 Adjust the env e lope suppor t for the length of env elop e you are loading. ?[...]

Loading the en velope f eeder 56 Printing 5 Load the stack of env elope s flap side down with the stamp are a and the flap on the l eft. The end of the envelopes with the stamp area enters the env elope feeder first. Let the env elop es at the bottom of the stack slide into the env elop e f eeder slightly more than the ones at the top of the stack.[...]

Linking tra ys 57 Printing 8 Set the P aper Size and P aper T ype for the en velope f eeder (envelope F eeder Size and env e lope Feeder T ype) to the correct value f or the pr int media you loaded. a Press on the operator panel. b Press until the appears ne xt to Pa p e r M e n u , and then press . c Press until the appears ne xt to Pa p e r S i z[...]

Identifying and linking outpu t bins 58 Printing Identifying and l inking output bins There is one standard output bin on all pr inter models. Depending on the model you selected, y our output bin capacity is 250 or 500 sheets. If you need additional output capacity , there are sev eral optiona l output bins av ailable for the printer . If you ha v[...]

Identifying and linking outpu t bins 59 Printing Linking output bins Linking output bins lets you create a single output sou rce so the pr inter can automati cally switch output to the ne xt av ailable bin. Y ou can also set the output type for media such as card stock or en velope sizes that cannot be sent to an optional output bin. For more inf o[...]

Understanding paper and specialty media guidelines 60 6 Under s tanding paper and specialty media guidelines Print media is paper , card stock, transparencies, labels, and en velopes. The printer provides high quality pr inting on a variety of print media . Y ou must consider a number of things co ncer ning pr int media before y ou print. This cha [...]

Suppor ted print media 61 Understanding paper and specialty media guidelines Print media si zes Legend ✓ — indicates support T640 250-sheet tray T642, T644 500-shee t tray 250-sheet drawer (option) 500-sheet drawer (option) Multipurpose feeder 2000-sheet drawer (option) En velope feeder (option) Duplex u nit (option) Standard o utput bin Output[...]

Suppor ted print media 62 Understanding paper and specialty media guidelines 9 Env elo pe 98.4 x 225.4 mm (3.875 x 8.87 in.) ✓✓✓ ✓✓ 10 Env elope 104.8 x 241.3 mm (4.12 x 9.5 in.) ✓✓✓ ✓✓ DL Env elope 110 x 220 mm (4.33 x 8.66 in.) ✓✓✓ ✓✓ B5 Env elope 176 x 250 mm (6.93 x 9.84 in.) ✓✓✓ ✓✓ C5 Env elope 162 x 229[...]

Suppor ted print media 63 Understanding paper and specialty media guidelines Print media types Print media T640 T642, T644 250-sheet drawer 500-sheet drawer Multipurpose feeder 2000-sheet drawer En velope feeder Duplex unit Standard output bin Output expander 5-bin mailbo x High-capacity output stacker Finisher Standard Offset Stapled P a per ✓?[...]

Suppor ted print media 64 Understanding paper and specialty media guidelines Print media weights Print media Ty p e Print media weight Integrated tray and optional 500-sheet drawer Multipurpose feeder and optional 250-sheet drawer Envelope f eeder P a per Xerographic or business paper 60 to 176 g/m 2 grain long (16 to 47 lb bond) 60 to 135 g/m 2 gr[...]

Suppor ted print media 65 Understanding paper and specialty media guidelines Integrated f or ms Pressure- sensitive area (must enter the printer first) 140 to 175 g/m 2 140 to 175 g/m 2 P aper base (grain long) 75 to 135 g/m 2 (20 to 36 lb bond) 75 to 135 g/m 2 (20 to 36 lb bond) Env elopes 100% cotton content maximum weight—24 lb Sulfite, wood-f[...]

Suppor ted print media 66 Understanding paper and specialty media guidelines Labels— maximum P aper Not recommended 180 g/m 2 (48 lb bond) 180 g/m 2 (48 lb bond) See separ ate Finisher media weight tab le. Dual-web paper 180 g/m 2 (48 lb bond) 180 g/m 2 (48 lb bond) P olyester 220 g/m 2 (59 lb bond) 220 g/m 2 (59 lb bond) Vinyl 300 g/m 2 (92 lb l[...]

Suppor ted print media 67 Understanding paper and specialty media guidelines 7 ¾ Env elope 98.4 x 190 .5 mm (3.875 x 7.5 in.) 9 Env elope 98.4 x 225.4 mm (3.875 x 8.9 in.) 10 Env elope 104.8 x 241.3 mm (4.12 x 9.5 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) ✓ B5 Env elop e 17 6 x 250 mm (6.93 x 9.84[...]

Suppor ted print media 68 Understanding paper and specialty media guidelines T ransparencies Laser printer 138 to 14 6 g/m 2 (37 to 39 lb bond) 138 to 146 g/m 2 37 to 39 lb bond) Not recommended Integrated f orms Pressure sensitiv e area 140 to 175 g/m 2 (up to 47 lb bond) Not recommended Not recommended P ape r base (grain long) 75 to 135 g/m 2 (2[...]

Selecting print media 69 Understanding paper and specialty media guidelines Selecting print media Selecting the appropr iate pri nt media f or the prin ter helps you a void printing problems. The f ollowing sections contain guidelines for choosing the correct print media for the printer . Pa p e r F or the best pr int quality , use 75 g/m 2 (20 lb)[...]

Selecting print media 70 Understanding paper and specialty media guidelines • Multiple-par t forms or documents T ransparencies Y ou can feed transparencies from the standard tra y (250-sheet tray f or the T640 or 500-sheet tray f or the T642 and T644), optional 250- or 500-she et tra ys, or the multipur pose feeder . T r y a sample of any transp[...]

Selecting print media 71 Understanding paper and specialty media guidelines – Hav e posta ge stamps attached. – Hav e any e xposed adhesive when the flap is in the sealed or closed posi tion. – Hav e nicked edges or bent corners. – Hav e rough, cockle, or laid finishes. • Use env elopes that can withstand temperatures of 230°C (446°F) w[...]

Storing print media 72 Understanding paper and specialty media guidelines • Do not use labels that hav e exposed adhesive . Card stock Card stock is single ply , and has a large arra y of proper ties, such as the moisture content, thickness, and te xture, that can significantly affect print quality . See Supported print media for inf or mation on[...]

A voiding jams 73 Understanding paper and specialty media guidelines A v oiding jams Use appropria te print media (pa per , transparenci es, labels, and card stock) to help ensure trouble-free printing. See Supported print media for more inf or mation. Note: T r y a limited sample of any print me dia you are considering using with the printer be fo[...]

Maintaining the printer 74 7 Maintaining the printer P eriodically , y ou need to complete cer tain tasks to maintain optimum print quality . These tasks are cov ered in this chapter . If se veral people are using the pr inter , you ma y want to designate a key operator to do the setup and maintenance of the printer . Refer printing problems and ma[...]

Determining the status of supplies 75 Maintaining the printer Determining the status of supplies The printer operator panel aler ts you once a supply item or maintenance is required. Y ou can also view the status of supplies in the printer on the operator panel unless the pri nter is printing or in a b usy state. The header or gra y area at the top[...]

Ordering supplies 76 Maintaining the printer Or dering supplies T o order su pplies in the U.S ., contact Lexmark at 1-800-539-6275 for inf o rmation about Lexmark A uthor ized Supplies Dealers in your area. In other countries or regions, visit the Le xmar k Web site at www.lexmark.com , or contact the place where you bought the pr inter . Or derin[...]

Ordering supplies 77 Maintaining the printer Y ou can use the packing material from the new car tridg e to ship the old car tr idge back to Le xmar k for recycling. See Recycling Le xmark products for more information . Or dering a maintenance kit 80 Scheduled maintenance advised appears on the displa y after 300,000 pages hav e pr inted to let you[...]

Recycling Le xmar k products 78 Maintaining the printer See the f ollowing table f or the maintenance kit par t number f or your specific printer . Replacement of the fuser must be performed by an authorized ser vice technician. F or finisher maintenance inf or mation, see the StapleSmar t™ Reference that came with y our finisher . Ordering c har[...]

Moving t he printer 79 Maintaining the printer 2 F ollow the instructions on the computer screen. Mo ving the printer F ollow these guidelines to mov e the pr inter within th e office or to prepare the pr inter f or shipment. CAUTION: F ollow these guidelines to avoid injuring yourself or damaging the printer . • Alwa ys use at l east two people [...]

Clearing jams 80 8 Clearing jams By carefully selecting pr int media and loading it proper ly , you should be able to a void most paper jams. F or more inf or mation on av oidin g paper jams, see A voiding jams . If jams do occur , follo w the ste ps outlined in this section. T o resolve the paper jam messages, y ou must clear the enti re paper pat[...]

Access doors and tray s 81 Clearing ja ms Access doors and tra ys The follo wing illustration shows the path th at prin t media trav els through the pr inter . The path varies d epending on th e input source (tra ys, multipurpo se f eeder , env elope feeder) and output bins (finisher , stack er, e xpander , mailbox) y ou are using. The numbers in f[...]

Understanding jam message s 82 Clearing ja ms Understanding jam messa g es The follo wing table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. Howe ver , it is best to clear the entire paper path to ensure yo u hav e cleared all possi ble jams. Clearing[...]

Clearing pr inter jams 83 Clearing ja ms 250 P aper Jam Check MP Feeder 1 Remov e the paper fro m the multipurp ose f eeder . 2 Flex, f an, and restack the media, and place it into the multipur pose feeder . 3 Load the pr int media. 4 Slide the side gui de toward the inside of the tra y until it lightly rests against the edge of the media. 5 Press [...]

Clearing pr inter jams 84 Clearing ja ms 3 Flex and stac k the envelopes. 4 Load the e nv elope feeder . 5 Adjust the guide. 6 Lower the env elope weight. 7 Press . 1 2 1 2[...]

Clearing pr inter jams 85 Clearing ja ms 23x and 24x jams P aper ja ms in these areas can occur on the incline surface of a tra y or across more than one tra y . T o clear these areas: 1 Open the prin ter paper tray , and remov e any jammed media. 2 Open the duplex tr ay . T o remove the media, pull up .[...]

Clearing pr inter jams 86 Clearing ja ms 3 Open any optional tra ys beginning at the to p , and re mov e any jammed media. Pull the print media either up or down. If it does not pull easily one wa y , try the other way . 4 If you hav e an optional 2000-sheet feeder , open the front door, press the ele vator button to lowe r the tray , re mov e the [...]

Clearing pr inter jams 87 Clearing ja ms 200 and 201 P aper Jam Remove Car tridge 1 Push the release latch, and lower the multipurpose feeder . 2 Push the release latch, and open the top front cover . CAUTION: The inside of the pri nter ma y be hot. Allow the pr inter to cool before touching any inter nal components. 3 Lift and pull the print car t[...]

Clearing pr inter jams 88 Clearing ja ms 5 Pull the print media up and toward you. CAUTION: Do not use any pointed objects to remov e the paper . This could cause p ersonal injur y or damage to the prin ter . Warning: If the pr int media does n ot mov e imme diately when you pull, stop pulling. Y o u need to access th e print media from the printer[...]

Clearing pr inter jams 89 Clearing ja ms 202 P aper Jam Open Rear Door 1 If the paper is exiting the printer , pull the media straight ou t, and press . Otherwise, continue with step 2. 2 Open the prin ter rear door . CAUTION: The inside of the pri nter ma y be hot. Allow the pr inter to cool before touching any inter nal components. CAUTION: Do no[...]

Clearing pr inter jams 90 Clearing ja ms 23x P aper Jam Open Duplex Rear Door 1 Open the duplex rear door . 2 Remov e the jammed media. Depending on the media location , pull the media eith er up or down.[...]

Clearing pr inter jams 91 Clearing ja ms 3 Close the duplex rear door . Mak e sure it snaps into place. 4 Press . 270 and 280 P aper jams P ape r jams in this group hav e been divide d into 27x and 28x groups. If you ha ve an output expander , high-capacity ou tput stack e r , or the 5-bin mailbox, see 27x Paper Jam Check Bin x . If you hav e a fin[...]

Clearing pr inter jams 92 Clearing ja ms 3 Remov e the jammed media. 4 Close the output bin rear doors, and make sure all doors are secure. 5 Press . 28x P aper Jam Check Finisher T o cle ar a jam in th e finisher : 1 Push the finisher rear door latches in toward the center . The rear door will open and drop down. 2 Remov e the jammed media. 3 Clos[...]

Clear ing staple jams 93 Clearing ja ms 4 Lift the front edge of the finisher output bin cov er until it locks into position. 5 Remov e the stack of print media. 6 Close the finisher output bin cover . 7 Press . Clearing staple jams A 28x Stapler Jam message indicates staples are jammed in the stapler . This requires re moving the staple car tr idg[...]

Clear ing staple jams 94 Clearing ja ms 3 Press the latch to ope n the stapler access d oor . 4 Fir mly pull the colored tab to remove the staple car tridge holder from the stapler. 5 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 6 Remov e any loose staples from the staple guard. 7 Loo[...]

Clear ing staple jams 95 Clearing ja ms 9 Push the car tridge holde r fir mly into the stapler until the car tr idge holde r clicks into place. 10 Close the stapler a ccess door . 11 Close the finisher output bin cover .[...]

Administrativ e suppor t 96 9 Administrative suppor t Adjusting operator panel brightness and contrast If you are ha ving trouble reading your operator panel display , the LCD contrast and br ightness can be adjusted throu gh the utilities menu. The LCD Brightn ess and LCD Contrast settings are adjusted separately . T o change the LCD Br ightness o[...]

Enabl ing operator panel men us 97 Administrative support Enabling operator panel men us 1 T ur n the printer off. 2 Press and hold and while tur ning the printer on. 3 Release the buttons when y ou see a clock. CONFIG MENU appears on the first line of the display . 4 Press until the appears ne xt to Panel Menus , and then press . 5 Press until the[...]

Adjusting P ower Sa ver 98 Administrative support Adjusting P o wer Saver T o adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the display . 2 Press on the operator panel. 3 Press until the appears ne xt to Settings , and then press . 4 Press until the appears ne xt to Setup Menu , and then press . 5 Press until th[...]

Encr ypting the disk 99 Administrative support Encrypting the disk Warning: All resources on the hard disk will be deleted. (Resource s residing in flash memor y or in RAM remain unaffected.) Note: This setting is on ly av ai lable when a hard disk is i nstalled. 1 T ur n the printer off. 2 Press and hold and while tur ning the printer on. 3 Releas[...]

Setting security using the Embedded W eb Ser v er (EWS) 100 Administrative support 3 Under Other Settings, clic k Security . 4 Click Crea te P assw ord if one has not been set pre viously . If a passw ord ha s been set bef ore, click Change or Remove P assw ord . Using the secure Embedded W eb Server The SSL (Secure Sock ets Lay er) allows for secu[...]

Setting security using the Embedded W eb Ser v er (EWS) 101 Administrative support cer tificate and the cer tificate author ity cer tificate must be installed. Each host must ha ve its identifier in the Subject Alter nate Name of the signed cer tificate. Note: After a de vice is configured for IPSec with a host, IPSec is required fo r any IP commun[...]

Setting security using the Embedded W eb Ser v er (EWS) 102 Administrative support 4 Click 802.1x A uthe ntication . Note: If an optional inter nal wireless pr int ser ver is installed, clic k Wireless instead of 8 02.1x A uthentication . Loc king the operator panel menus Operator P anel Me nu Lock out lets you create a PIN number and choose specif[...]

T roubleshoot ing 103 10 T roub leshooting Understanding printer messa g es The printer displays three types of messages: status messages, attendance messages, and ser vice messages. Status messages provide inf or mation about the current state of the pr inter . They require no acti on on your par t. Attendance messages aler t you to printe r probl[...]

Printing multi-lang uage PDFs 104 Troubleshooting Printing m ulti-language PDFs Solving printing pr oblems Symptom Cause Solution Some documents do not print. The documents contain unav aila ble f onts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print d ialog appears. 3 Check the Print as image bo x. 4 Cli[...]

Solving printing prob lems 105 Troubleshooting Held jobs do not print. A formatting error has occurred. • Print the j ob . (Only pa r t of the jo b may print.) • Delete the job. • F ree up additio nal prin ter memor y by scrolling through the li st of held jobs and deleting others y ou ha ve se nt to the printer . The printer has insufficient[...]

Solving option problems 106 Troubleshooting Solving option pr oblems If an option does not operate correctly after it is installed or if it quits working: • T ur n the pr inter off, w ait for about 10 seconds, and turn the pr inter on. If this does not fix the problem, unplug the printe r , and check the connection between the option and printer [...]

Solving option problems 107 Troubleshooting Internal pr int server • Make sure the internal pr int ser ver (also called an inter nal network adapter or INA) is securely connected to the printer system board. • Make sure y ou are usin g the correct cable, that it is securely connected, and the network software is correctly set up . See the drive[...]

Solving option problems 108 Troubleshooting Solving 2000-sheet drawer pr oblems Problem Solution The elev ator tray does not raise when the loading door i s closed, or the el e vator tra y does not lower when the door i s opened and the ele vato r bu tton is pushed. Check the f o llowing: • The pri nter is proper ly attached to the 2000-sheet dra[...]

Solving paper feed problems 109 Troubleshooting Solving paper feed pr oblems Symptom Cause Solution P a per frequentl y jams. Y ou are using paper that does not meet the pri nter specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide av ailable on our Le xmark Web site at www .lexmark.com for detailed [...]

Solving print quality problems 110 Troubleshooting Solving print quality pr oblems The information in th e follo w ing table may help y ou solve print qual ity problems. If these suggestions still do not correct the problem, call f or ser vice. Y ou may ha ve a printer par t that requires adjustment or replacement. Problem Action Print i s too ligh[...]

Solving print quality problems 111 Troubleshooting Entire page is white. • Ma ke sure the packaging material i s remov e d from the pr int car tridge. • Check the print car tr idge to be sure it is installed correctly . • The toner may be low . T o utilize the remaining toner , remove the cart ridge by gripping the handles with both hands. Wi[...]

Solving print quality problems 112 Troubleshooting P ar t or all of the page is printed in b lac k. Check the print car tr idge to see if it is installed correctly . The job prints, but the top and side margins are incorrect. • Mak e sure the Pa p er S i z e setting in th e P aper menu is corre ct. • Make sure the margins are set correctly in y[...]

Solving print quality problems 113 Troubleshooting The quality menu operator panel options can be adjusted to help improv e pr int quality . In addition, th e Enhance Fine Lines and Gray Correction options can be enabled to improve print quality . These settings are av ailable on the dri ver and on the printer Embedded W eb Ser ver (EWS) interf ace[...]

Notice s 114 Notices • T r ademarks • Licensing no tice • Con ventions • Electronic emission notices • Noise emis sion levels • ENERGY ST AR • W aste from Electrical and Electronic Equipment (WEEE) directive • Laser notice • Statement of limited warranty[...]

T rademarks 115 Notices T rademarks Lexmark and Le xmar k with diamond design, Drag’N’Pr int, MarkNet, and Ma rkVision are trademarks of Lexmark Inter national, Inc. Pri ntCr yption and StapleSmar t are trademar ks of Le xmark Inter national , Inc., registered in the United States and/o r other countries. LEXF AX is a ser vice mark of Lexmark I[...]

Conv entions 116 Notices Con ventions Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A wa r ni n g identifies something tha t could damage y our product hardw are or software . Static sensitivity notice Wa r n i ng : This symbol identifies static-sensitive par ts. D[...]

Electronic emission notices 117 Notices Any questions regarding this compl iance information statement should be directed to: Director of Le xmar k T echnology & Services Lexmark International , Inc. 740 W est New Circle Road Lexington, KY 40550 (859) 232-3000 Industry Canada compliance statement This Class B digital apparatus meets all require[...]

Noise emission lev els 118 Notices Exposure to radio freque ncy radiation The radiated output power of this de vice is far below the FCC radio frequency e xpo sure limits. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons f or this device to satisfy the RF e xposure requirements of the FCC. The United K[...]

ENERGY ST AR 119 Notices German GS mark notice The follo wing measurements were made in accordance with ISO 7779 and repor ted in conf or mance with ISO 929 6. ENERGY ST AR The EP A ENERGY ST AR Office Equipment program is a par tnership effor t with office equipment manufacturers to promote the introduction of energy-efficient products and to redu[...]

W aste from Electr ical and Electronic Equipment (WEEE) directive 1 2 0 Notices W aste fr om Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. W e encourage the r ecycling of our products . If you ha ve fur ther question[...]

Statement of limit ed warr anty 121 Notices If this product does not function as warranted during the warranty period, contact a Remar keter or Le xmar k f or repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that f ea ture or option is used with the product for which it was d[...]

Statement of limit ed warr anty 122 Notices Y our sole remedy u nder this limited warranty is set for th in this document. For any claim concer ning performance or nonperformance of Lexmark or a Remar keter f or this pro duct under this limite d warranty , you may recov er actual dama ges up to the limit set f or th in the following parag raph . Le[...]

123 Inde x Numerics 2000-sheet drawer 7 250 sheet drawer 7 42.xy Cartridge region mismatch 103 500 sheet drawer 7 5-bin Mailbox 7 A adjust paper tray 44, 45 adjusting Power Saver 98 automatic size sensing 57 automatic tray linking 57 B Back button 9 brightness, LCD 96 button back 9 menu 9 stop 9 C canceling a print job 38 card stock guidelines 72 l[...]

124 Index load line 46, 51 loading pri nt media card stock 44 envelopes envelope feeder 55 letterhead input tray 46, 50 , 54 paper input tray 44 multipurpose feeder 48 transparencies input tray 44 M Macintosh 11, 15, 22, 23, 38, 39, 41, 42, 43, 70, 111 maintaining the printer 74 ordering a print cartri dge 76 maintenance staple cartridge 78 maximum[...]

125 Index printing l ockout 102 Secure mode 101 setting system password 99 using Embedded Web Server 99 supporting IPSec 100 Simple Network Management Protocol 100 using secure Embedded Web Serve r 100 Sending a job to print 36 side guide 44, 45 Simple Network Managemen t Protocol, security 100 standard tray 7 staple and offset unit replacing stapl[...]