Lexmark E320/E322 manual

www.lexmark .com User’ s Reference April 2001 Le xmark E320/E322[...]

[...]

i T ab l e of contents Chapter 1: Printer overv iew ............ .............. .............. .......... ............ 5 About your prin ter . ....... ...... ....... ...... ....... ...... ............. ...... ....... ...... ............. ....... ..... 5 Chapter 2: Using the operator pane l ........... .............. .............. ........ 7 Chapte[...]

ii Chapter 10: Loading label s ................. .............. .............. .............. . 31 In tray 1 ... ............. .................... ............. ............ .................... ............. ............. ... 3 1 In the manu al feed ................... ................... ............. ............. ................... ..........[...]

iii Chapter 22: Setting up the network printer .............. .............. ...... 90 Environm ents we su pport ......... ............. ............ .................... ............. ............. ... 9 0 Connect th e hardware .................... ............. ................... ............. ............. .......... 9 0 Print a netw ork set up[...]

iv Notices ......... .............. ......... .............. .............. .............. .......... ........ 111 Edition noti ce .. ...... ....... ............. ...... ....... ...... ............. ...... ....... ...... ....... ............. . 111 Trademarks .... ............. ............. ................... ............. ............. .........[...]

5 1 Printer o ver view Abou t y our pr inter Three p rin ter model s are available: the Lexmark E320, Lexmark E3 22, and Le xmar k E 322n. The diff er ences b e t we en th ese th ree models are liste d in the f ollo wing tab le. Note: Some sec tions of this CD may not ap ply to al l pri nter mod els. The operator panel has 6 lights and 1 button. Pr[...]

6 Press the operator p anel with a double-button press ( press a nd relea se twice quickly) to di splay additiona l erro r codes or to sc roll th rough the spec ial funct ion menu settin gs. Use t his fe at ure: When y ou want to : T r a y 1 Load up to 150 shee ts of pape r or 10 she ets of oth er media. Rear pap er support Suppor t media in tra y [...]

7 2 Using the operator panel The operator panel has 6 lights and 1 operator p anel button. When the: The printer: Ready/ Data lig ht is on is ready to receiv e and proc ess data . Ready/ Data lig ht is b linking is b usy rece iving or processi ng data. T oner Low lig ht is on aler ts you th e to ner is get ting l ow . Load P aper li ght is on promp[...]

8 As shown in the il lustration , lights that ar e on, of f , or blinking indica te different pr inter condi tions s uch as pr inter stat us, or the pr inter requires attent ion (for e x ample, out of paper) or the p rint er requir es ser v icin g. F or a co mplete li st of lig ht messa ges, see Understanding the operator lights. Light is on Light [...]

9 3 Canceling a print job Fr om the pri nter op erato r panel If the job you want to cancel i s pr inting a nd the Re ady/Data l ight is blinki ng, do a lon g button press (approximately 3 second s) to reset th e pri nter , whic h cance ls the jo b . Fr om a Windows computer 1 Minimize a ll programs to displ ay the desktop. 2 Doub le-cli ck t he My[...]

10 4 Setting up a print job Once your pri nter is set u p and your dr ivers are installed , you are ready to pr int. Do you want to pr int a letter , add a Do Not Copy waterm ark to a pres entation, a djust the pr int dar knes s setting ? Just choose the pr inter s etting in your printe r dr iver and pr int your job. Printing fr om a Windows en vir[...]

11 Now print the env elope: 1 Load an envelope ver ticall y , flap s ide down, with th e stamp ar ea in the top le ft cor ner i n the manual feed. 2 F rom the File menu, se lect Pr in t (or Pr inter) Setup to open your pr inter dri ver . 3 In the Pr in t Setup box, click Pr oper tie s, Options o r Set up (depen ding o n the ap plicatio n) and selec[...]

12 Now print the env elope: 1 Load an envelope ver ticall y , flap s ide down, with th e stamp ar ea in the top le ft cor ner i n the manual feed. 2 F rom the File menu, se lect Page Setup. 3 F rom the Paper Size setting , select the si ze env e lope you want. 4 Change Or ien tation to La ndscape. 5 Click OK to cl ose the Page Setup d ialog box. 6 [...]

13 5 Choosing the right print media Selecti ng the ri ght paper or other media reduc es pr intin g problems. F or bes t prin t qualit y , tr y a sample of the p aper or othe r med ia you are cons ider ing be f o re buying la rge quanti ties. • Use 20 lb (75 g/m2) xerographic paper . • Use transp arencie s desig ned for laser p r inters. We reco[...]

14 Envelopes Monarch (7 3/4), 9, Com-10, C5, C6, B5, DL 24 lb (90 g/m2) T r a y 1:10 env elopes Manual feed:1 envelope L a be l s (Paper) M i n i m u m : 8 . 3 x 11 i n . ( 210 mm x 2 79 m m ) M a x i m u m: 8 . 5 x 1 1.7 i n . ( 2 16 mm x 297 m m ) 1 7 – 43 lb ( 6 4 – 1 6 3 g / m 2 ) T r a y 1:10 sheets Manual feed:1 she et Index Bristol Minim[...]

15 6 Printer media sour ces Y our printe r has t wo standard pa per sourc es: an autom atic p aper feeder , which holds up to 150 sheets of plain paper, and a single-sheet manual f eed. Use tray 1 f or most print jo bs. Use the manual f eed for a single piece of paper, tr ansp arency , envelope, label, or i ndex card. An exit output bi n on top of [...]

16 T o inc rease paper capaci ty , you can purc hase the optiona l tra y 2, whi ch holds up to 250 s heets of paper .[...]

17 7 Loading paper In tray 1 1 Extend th e rea r paper suppor t until you hear a click. 2 Flex the sheets b ack and f or th to loosen them, the n fan them.[...]

18 3 If loading letterhe ad pape r , inser t le tterhe ad with the t op of the page p ointing down, facing you. Note: Prepr inted p apers suc h as lette rhead must be able to withs tand tem peratures up to 200 ° C (392 ° F) without melting o r relea sing haz ardous emissions. 4 Slide th e paper guides against t he edge s of the paper.[...]

19 5 Extend the front pap er suppo r t on the paper outpu t bin unti l you hear a click. If you are pri nting on legal-s ized pape r , co mpl ete ly extend the front paper suppor t. 6 Select t he pape r size and typ e from your soft ware appli cation. 7 Star t y our pr in t job . In the manual feed Use the ma nual f eed to pri nt one she et of pape[...]

20 3 Slide th e paper guides flush against t he edge s of the paper . 4 Select t he pape r size and typ e from your soft ware appli cation. 5 Star t y our pr in t job . 6 Bri efly (a pproximately one s econd) push the operator pa nel button to star t printing. 7 When t he Load Paper light blinks and th e Press B utton l ight come s on, p lace anot [...]

21 In the opti onal tray 2 1 Grasp the tab s on e ither side of the tray a nd pull i t complet ely ou t of the prin ter . 2 Before loading paper , push down on th e metal plate unti l it locks into place. 3 If loading A4 or l egal s ized paper , e xte nd the p aper suppor t.[...]

22 4 Flex the sheets b ack and f or th to loosen them, the n fan them. 5 If loading letterhe ad pape r , ins er t letterhe ad face down with the top o f the pa ge enter ing the pri nter first. 6 Do not exceed the s tack heig ht indicator ; ov erfilling t he tray ma y cause p aper jams. 7 Make sure the pa per is u nder both cor ner bucklers an d lyi[...]

23 9 Reinstal l the tray firm ly into t he pr inter. If the tray is not push ed all the wa y in, t he paper m ay not f eed prop erl y . 10 Select t he pape r size from your software appl ication. 11 Star t y our pr in t job .[...]

24 8 Loading transparencies When pr in ting on transparenc ies, use transpa rencies design ed for laser pr inters. We recomme nd Lexmark La ser Pr inter T ransp arencie s: for letter size transpa rencie s, par t numb er 70 X7240; f o r A4 size transpare ncies, par t number 12 A5010. In tray 1 1 Extend th e rea r paper suppor t until you hear a clic[...]

25 3 Flex the transparenc y sheets back and for th to lo osen them, then fan them. 4 Load up to 10 transpar encies with the s ide you want to pri nt on facing you. Note: T ranspare ncies must be able to with stand temperatures o f 200 ° C (392 ° F) wi thout melting o r relea sing hazardo us emissi ons. 5 Slide th e paper guides agains t the e dge[...]

26 In the manual feed Use the ma nual fe ed to pri nt one transpar ency at a time. 1 T o red uce cur ling or potenti al jams, ope n the fron t output door for a straight- through p aper path. 2 Slide th e paper guides flush against t he edge s of the transpar ency . 3 Select t he pape r size and typ e from your soft ware appli cation. 4 Star t y ou[...]

27 6 When the L oad Paper light b lin ks and th e Press Button l ight come s on, p lace ano ther transparenc y in t he manual feed. 7 Push the operator p anel button to print an other transparenc y .[...]

28 9 Loading en velopes Load up to 10 envelopes in tray 1 or load e nv elopes o ne at a t ime in the manual feed. In tray 1 1 Extend th e rea r paper suppor t until you hear a click. 2 Open the front outp ut door for a straight -through pap er path.[...]

29 3 Load up to 10 envelopes in t he cente r of tra y 1 and adjust th e paper gu ides to fi t the width of the e nv elopes . Note: Use env elopes that can with stand tempe ratures of 200 ° C (392 ° F) without s ealing, e xcessi ve curlin g, wrink ling or releas ing haza rdous em ission s 4 Select t he pape r type fr om your software ap plicatio n[...]

30 2 Load an env elop e in the center of the manual feed and adjust the pap er guid es to fit the width of the envelope. 3 Select t he pape r size and typ e from your soft ware appli cation. 4 Star t y our pr in t job . 5 Bri efly (a pproximately one s econd) push the operator pa nel button to star t printing. 6 When the L oad Paper light b lin ks [...]

31 10 Loading labels F or occas ional l abel pr inting , use pape r lab els des igned for laser pr inte rs. Y ou can load label s one at a time from the ma nual f eed, o r you can load u p to 10 she ets of labels i n tra y 1. F or mor e informa tion on label pr inti ng, refer to the Card Stoc k & Label Guide on the L e x mar k Web site at www .[...]

32 3 Flex the label sh eets b ack and f or th to loosen them, th en fan them. 4 Load up to 10 labe l sheets with the s ide you want to pr int on facing you. Note: Use label s with a p ressure of 25 ps i that ca n withstan d tempe ratures of 200 ° C (392 ° F) without re lea sing hazar do us emissi ons. 5 Slide th e paper guides against t he edge s[...]

33 In the manual feed Use the ma nual feed to pri nt one labe l she et at a time. If you experie nce pro blems f eedin g labels in tra y 1, tr y p rint ing one sheet at a time fro m the ma nual f eed. 1 Extend th e front pa per supp or t o n the pa per outpu t bin until you hear a cli ck. 2 Open the front outp ut door for a straight -through pap er[...]

34 4 Slide th e paper guides against t he edge s of the label sheet. 5 Select t he pape r size and typ e from your soft ware appli cation. 6 Star t y our pr in t job . 7 Bri efly (a pproximately one s econd) push the operator pa nel button to star t printing. 8 When the L oad Paper light b lin ks and th e Press Button l ight come s on, p lace ano t[...]

35 11 Loading car d stoc k F or occas ional pr inti ng on index Br istol or tag car d stock, load up t o 10 sheet s of c ard stock or index cards in tra y 1 . Load o ne sheet of card s tock or one index card at a time in the manual feeder . F or mor e informa tion on card s tock printi ng, refer to the Card Stoc k & Label Guide on t he Lexmar k[...]

36 3 Load up to 10 she ets of car d sto ck or 10 ind e x cards wi th the p rint side f a cing you. Note: Use card stock with a press ure of 25 psi tha t can withstand temp eratures of 200 ° C (392 ° F) without re lea sing hazar do us emissi ons. 4 Slide th e paper guides against t he edge s of the card s tock. 5 Select t he pape r size and typ e [...]

37 3 Slide th e paper guid es agains t the e dges o f the in dex card. 4 Select t he pape r size and typ e from your soft ware appli cation. 5 Star t y our pr in t job . 6 Bri efly (a pproximately one s econd) push the operator pa nel button to star t printing. 7 When the L oad Paper light b lin ks and th e Press Button l ight come s on, p lace ano[...]

38 12 Printing on both sides of the paper Pri nting on b oth si des of the paper r educes p rinti ng co sts. Select Duplex from your pri nter dr iver to f or mat your job to pr int every oth er page of th e docu ment firs t. Once th e first side of your job pr ints, the Load P aper light come s on a nd the P ress Butt on lig ht blinks. F ollow the [...]

39 Shor t Edge means th e pages are boun d along th e shor t edge of the page. Bac k of sheet F ront of shee t Bac k of sheet F ron t of sheet Land scape Po r t ra i t[...]

40 13 Conser ving supplies Conser ving suppl ies lowers pr inti ng cost s. • When pr in ting drafts, co nser ve toner by changi ng the Pri nt Dar kness s etting in your pr inter dri v er . T he setti ngs range f rom V er y Light to V er y Dark. S electin g the Light setti ng conse r v es toner . • Reduce pa per consum ption by usin g the ma nua[...]

41 14 Replacing the print car tridg e Remo ving the old print cartridge The T o ner Low light comes on when th e print car tridge i s getting low on toner . Note: On the Lexmar k E320, th e T on er Low light does n ot come on if the st andar d 1,500- page p rint car tridge is insta lled. Removing the pr in t car tridge and shak ing it le ts you pr [...]

42 2 Grasp the ca r t rid ge handle and pul l the prin t car t ri dge straig ht up (it m ay be warm ). 3 Set the pr int c ar tr idg e asid e. W ARNING : Le xmar k do es not recomme nd refil ling use d pr inter car t rid ges or p urchasing refille d car t ri dges fr om a thir d par ty . Pr in t quality and pr inte r reliabi lity ca nnot be guarantee[...]

43 b Holding th e handle, tilt the ca r tr idge d own and guide i t between t he pr int ca r tr idge gro oves . c Push down on the car tridg e until i t is fir m ly in plac e. CAUTION: A void tou ching the fuser , it may be hot! 5 Clos e the printe r cov er . 6 Place th e used c ar tr idge in the bag and f o llow the in str uct ions on th e pr int [...]

44 15 Rec yc ling the print car tridge Lexmark ’ s O peration ReS ource SM program lets you par ticipa te in a worldwide r ecyclin g effor t at no cost to you. Simply package your used p rint car tridge i n the s hipping box y our new car tridge c ame in . F oll ow the instr uction s on th e outside of the b o x to send the use d car tridge ba ck[...]

45 16 Or dering supplies Within th e Unite d States o r Canada, you can order Le xmark supplies from any au thor ized Lexmark supplie s deal er . T o locate th e deale r neares t you, just cal l 1-800-43 8-246 8. In other c ountr ies, contac t the place where you bou ght your pr inter . Y o u can als o visit the Lexmark on line sto re at www .l exm[...]

46 17 Clearing jams If pr int med ia jams in the p rin ter , the P ap er Jam light prompts you to clear the pap er path. If media h as jus t star ted to feed from tra y 1 when the ja m occurs: 1 Pull the media straight up out of t ra y 1. 2 Press the operator p anel button or o pen and close t he pr inter cover to res ume pr intin g.[...]

47 If the jam occurs in the fuser : 1 Open the prin ter cover . 2 Remove the print cartri dge (it ma y be warm). Note: Exposi ng the p hotocondu ctor to l ight m a y dama ge the p rint car tridge. Afte r you remove the print c ar tr idge from the pr inter , cover it or store it in a clean , dar k place. 3 Gently pul l out th e media. CAUTION: A voi[...]

48 If a jam oc curs w hile p rint ing label s from t ra y 1 or the manual feed: 1 Be su re the la bels re main attac hed to the backing shee t after clear ing the jam. 2 Before resuming l abel prin ting, l oad pap er in tray 1. 3 Press the operator p anel button an d pr int 10 o r more menu setting s page s. The pape r removes any remaining adhesiv[...]

49 If you cannot rea ch the paper easil y: 1 T ur n off th e pri nter . Note: you will lose th e rest of the pr int job. 2 Lift the pr inte r off the supp or t u nit. 3 Clea r the jam . 4 Align th e pri nter with the front o f the s uppor t unit and pl ace it on top of th e suppor t unit. 5 T ur n on th e pr inter and rese nd your pri nt job .[...]

50 If the jam occurs ju st after the paper f eeds fr om tray 2: 1 Pull tray 2 all t he wa y out. 2 Reach ins ide and g ently pull the paper toward you. 3 Reinstal l the tray and resume pr inti ng.[...]

51 18 Under standing the operator panel lights The opera tor panel lights m ean di ff e rent t hings, depend ing on their se quence. Light s that a re off, on, and/or blinking indi cate pr inter condi tions su ch as prin ter stat us, inter vention (for e xamp le, out of paper), or ser vic e. Some li ght s equen ces promp t you to press the o perato[...]

52 Flushin g page 58 Flushin g and ton er low page 58 Load manual feed page 59 Load manua l feed and toner l ow page 59 Load tray 1 or the optional tra y 2 page 60 Load tray 1 or the optional tra y 2 and toner l ow page 60 Pr int side two of your duplex pr int job page 61 Jam page 61 Jam and toner l ow page 62 T op c ov er open or pr int ca r trid [...]

53 The Erro r and Pr ess Bu tton light s indi cate a s econdar y error has o ccurred. The following table shows the seco ndar y error co des tha t are dis play ed when you press the op erator pane l button with a double- button press. Just click on the i ndicated page for more infor matio n on what it me ans an d what you can do . Flash me mor y f [...]

54 The following table shows the light se quenc es in the special f unction menu . Just click on the indicate d page f or mor e informa tion on what it means and what you ca n do . Font error page 69 Insuffic ient pr inter memory page 69 Insuffic ient f lash memory page 70 Erro r c ommu nicat ing with the host c omputer page 70 Special func tion me[...]

55 What thi s light se quence mean s: The pr inter is ready to rece ive and proce ss data. What y ou can do: • Send a p rint job . • Pr int a te st page by pus hing the o perator pan el button with a br ief button pre ss. • Cancel t he job. Push the opera tor panel button until all the lights come on to reset the pr in ter. What thi s light s[...]

56 What thi s light se quence mean s: The pr inter is busy recei ving or proces sing data , or pr inti ng a test page. What y ou can do: • Cancel t he job. Push the opera tor panel button until all the lights come on to reset the pr in ter. What thi s light se quence mean s: The pr inter is busy recei ving or proces sing data , or pr inti ng a te[...]

57 What thi s light se quence mean s: The pr inter i s waiting until a pr int t imeout oc curs or u ntil i t receives additio nal da ta. What y ou can do: • Pr int dat a stored in the pr in ter buff er by pushin g the operator pan el button with a br ief button pr ess. What thi s light se quence mean s: The pr inter i s waiting until a pr int t i[...]

58 What thi s light se quence mean s: The pr inter is flushing corru pted pr int data. What y ou can do: • W a it until t he operator panel re tur ns to Rea dy/Data to pr int other jobs. What thi s light se quence mean s: The pr inter is flushing corru pted pr int d ata. In addi tion, th e toner i n the pr int car tridg e is getting low . What y [...]

59 What thi s light se quence mean s: The pr inter prompts you to load a single s heet o f media in the manual feed. What y ou can do: • Load med ia, with the side to be pr inted facing the front of the pr inter, into the manual feed. • Push th e operator panel button to r esume pr inti ng. What thi s light se quence mean s: The pr inter prompt[...]

60 What thi s light se quence mean s: The pr inter is out of medi a or env elop es, or the media d id not feed proper ly . What y ou can do: • Load med ia into tray 1 or the op tional tray 2 and push the operator p anel button to resume prin ting. • Check that the media is loade d correc tly in tra y 1 or the optio nal tray 2. • Cancel t he j[...]

61 What thi s light se quence mean s: Pr int the other si de of your dup lex print job. What y ou can do: • Re-inser t your print j ob in tray 1 using the instr uctio ns in the dr iver pop-up menu to ori ent the pages c orrec tly . What thi s light se quence mean s: The pr inter d etects a p aper jam. What y ou can do: • Open the pri nter cover[...]

62 What thi s light se quence mean s: The pr inter d etects a p aper jam . In add ition, the toner in the pri nt car tridg e is getting low . What y ou can do: • Open the pri nter cover , clea r all me dia from the paper p ath and close th e cov er to res ume pr inting. • See Clearing jams f or more inform ation. • Remove the print ca rtrid g[...]

63 What thi s light se quence mean s: The pr inter top cover is open o r the pr in t car tridge is not instal led. In addition , the t oner in the pr int car tridge is getti ng low . What y ou can do: • Close th e cov er to d isplay the light s equence th at appeare d before the cover was opened. • Install the pr int car tridge. • Remove the [...]

64 What thi s light se quence mean s: The pr inter flas h memo r y is full. What y ou can do: • Pr int data wi thout saving it i n flash me mor y by pushin g the operat or panel button wit h a br ief button press. • Cancel t he job. Push the opera tor panel button until all the lights come on to reset the pr in ter. What thi s light se quence m[...]

65 What thi s light se quence mean s: The pr inter h as one of the following erro rs: • Memo r y is full • Received a pag e that i s too com plex to print • Rece ived a page that i s shor ter then the p age se t • Reduces the resolu tion of a formatted page to 300 dpi be f ore printing • Has a PPDS font error • Doesn ’ t h av e enough[...]

66 What y ou can do: F rom the special function menu , pres s the o perator pan el button with a dou ble-button press to dis pla y the s pecific error . • Remove the print ca rtrid ge and s hake it to extend the life of the car tridge. • Replace the print ca rtr idge . What t his light se quence me ans when you press the operator panel b utton [...]

67 What t his light se quence me ans when you press the operator panel b utton with a double-but ton press fr om the sp ecia l funct ion men u : The pr inter has received a pa ge that is too co mplex to pri nt. What y ou can do: • Reduce th e complexity of the job an d/or the resoluti on. • Press th e operator panel button with a br ief button [...]

68 What t his light se quence me ans when you press the operator panel b utton with a double-but ton press fr om the sp ecia l funct ion men u : The toner is low and the toner alar m is set to on. What y ou can do: • Press th e operator panel button with a br ief button press to resu me pr inting . • Replace the print ca rtr idge . • Cancel t[...]

69 What t his light se quence me ans when you press the operator panel b utton with a double-but ton press fr om the sp ecia l funct ion men u : The pr inter has re ceived a requ est for a PPDS font which is not inst alled . What y ou can do: • Cancel t he job. Push the opera tor panel button until all the lights come on to reset the pr in ter. W[...]

70 What t his light se quence me ans when you press the operator panel b utton with a double-but ton press fr om the sp ecia l funct ion men u : The pr inte r has ins ufficien t memor y to free up u nused spac e in flash m emor y . What y ou can do: • Delet e f onts, macros, and other d ata in R AM. • Insta ll additi onal p rin ter memor y and [...]

71 What y ou can do: • Check that the Ether ne t cable is still plugge d into the pri nter . • Pr int a test page to v er ify that th e parallel buff er setting or USB buffer setting is di sabled (see P arall el por t enabled or USB port enabled in Advanced T roubleshooti ng). What t his light se quence me ans when you press the operator panel [...]

72 19 Solving print quality pr oblems Use the following tables to fin d soluti ons for printi ng problems you have encountere d. If you cannot fix the problem, co ntact the pl ace wher e you bought your pr inter . Y ou may ha ve a printe r par t that requires cleanin g or rep lacem ent by a ser vi ce techn ician. Proble m What to do Light or b lurr[...]

73 T oner smears or rubs off the pa ge. • T r y a diff erent kind of paper . Pap er design ed f or copie rs give the best quality . • If yo u are p rinting on sp ecial me dia, f or e xample, card stock or labels , be sure y ou selected the correct p aper type in the printer driv er . • T r y chang ing the m edia wei ght to a heav ier setti ng[...]

74 P ages are b lank. • The print cartridge ma y be ou t of toner . Replace the car tri dge. • Y ou ma y hav e a softwa re erro r . T r y turning the printer off a nd bac k on. The printer ha s mis sing or dam aged parts. • Contac t the plac e where y ou bought y our printer . The oper ator panel li ghts do n ot come on when the printer is tu[...]

75 The medi a sk ew s or b uckles . • Don ’ t o ver fill tr a y 1 or the optional t ra y 2 (see media capacit ies in the Media t ypes and si ze s ta bl e. • Mak e sure the paper gui des are fl ush against the edges of the medi a. The paper sticks to gether/printer f eeds mu ltiple s heets of p aper . • Remov e the pape r from tra y 1 or the[...]

76 The Jam li ght i s sti ll on even thou gh you cleared the j am. • Mak e sure y ou cleared a ll jams. • Push the oper at or panel b utton or open and close the printer cov er to restar t the printer . • Mak e sure the print cartr idge is install ed. Une xpected char acters print or char acters ar e missing. • M ake sur e you are u sin g t[...]

77 Resetting user defau lts When form atting problems occur or unexpected ch aracters pr int, t r y re setting th e pr inter default settings to your user d ef a ults. Press and hol d the operato r panel button until all of the lig hts come on. Using the sp ecial function menu Pri nter set tings f o r solv ing pr int q uality pr oblems are found in[...]

78 5 When the E rror light and Press Button light blink, cl ose the c ov er . The speci al functi on menu is activated. Restoring factory default s Sometime s re settin g the pr inte r to the or igi nal factor y de f ault settin gs solves format ting pr oblems. 1 Enter the special function menu . 2 Press and releas e the o perator panel button twic[...]

79 Using He x T race mode When unexpected characters pri nt or charac ters are m issing, us e Hex T race to help you de ter mine if there is a problem wit h the langu age in ter pre ter or the c able. He x T race is olates pr inti ng problems by telling you what i nforma tion your pr inter is recei ving. 1 Enter the special function menu . 2 Press [...]

80 Using print quality test pa ges T o help isolate pr int quali ty problems, li ke streaking, p r int test p ages u sing the p rint quali ty test pa ges setting: 1 Enter the special function menu . 2 Press and rele ase the op erator pan el button twic e quickly (d ouble-button pre ss) four times until the Ready/D ata and T oner L ow light come on [...]

81 20 Ad v anced troub leshooting If you contact the Lexmark Cus tomer Sup por t Cen ter to hel p y ou reso lve a printing problem, they may guide you th rough a n advanced trou bleshooting m ode to change a de f ault s etting ( f or example, tur ning on the PP DS Activated s etting if your job appl ication u ses the P PDS d atastrea m). T o set o [...]

82 6 Press and r elease th e operator pan el button twice qu ickly (double-button pres s) until the Load P ap er light comes on and th e two bo ttom lights blink. 7 Press the operator p anel un til all the lights come on to init iate th e advanced troubleshoo ting mode. When t he pr inter is in the ad vanced troubleshootin g mode, the operator pa n[...]

83 This ill ustration re presents the operato r panel s etting s in advanced troubleshooti ng mode wh en an operator pane l ligh t is blinking. The following tables descr ibe the functi on of ea ch of these set tings in advanced troublesh ooting mod e. This light se quence in adv anced troub leshooting mode: Corresponds to this setting: Fo r E320 a[...]

84 Fo r E320 and E322 printers , P aral lel NP A Mode is set to A uto, the f actor y def ault. When NP A Mode i s set to O n, y our comp uter can s end print job s to the printer and query printer status information simul taneousl y: • Press the oper ator panel button wit h a brief butt on pres s to scro ll through th e settings (O ff , On, A uto[...]

85 This light se quence in adv anced troub leshooting mode: Corresponds to this setting: Fo r E320 and E322 printers , Pa rallel Mode 1 is set t o On, the fac tor y def ault. This set ting disab les the pull-up r esistors on the para llel port signals . It is useful f or comput ers that ha ve o pen colle ctor outpu ts on the par allel po r t signal[...]

86 Fo r E320 and E322 printers , Pa rallel Strobe Adjust i s set to Off (0), the f actory def ault. This set ting lets y ou increa se the amount o f time stro be is sampled to determine that v alid data is a va ilab le on the p arallel port. • Press the oper ator panel button wit h a brief butt on pres s to scro ll through the s ettings (Off=0, O[...]

87 USB NP A Mode is set to A uto , the f actor y def ault. When USB NP A Mode is set to On, y our computer c an send print jobs to the printer and query printer st atus inf or mation sim ultaneou sly . • Press the oper ator panel button wit h a brief butt on pres s to scro ll through th e settings (O ff , On, A uto). Press the ope rator pan el b [...]

88 A uto CRLF /LFCR is set to Off , the f actory def ault. How the printer f ormats the end of a line depend s on the compu ter system being us ed. Use this setting to select wh ether or not the printer automati cally pe rfo r ms a carriage return (CR) aft er a line f eed (LF) or a line f eed after a c arriage return. • If the Press Bu tton lig h[...]

89 21 Calling f or service Before callin g for ser vic e, check the following: • Is the power co rd plugge d into the pr inter? • Is the power co rd plugge d direc tly into a proper ly gro unded wall outlet ? • Is your pr inter pr oper ly conn ected to your computer ? • Are all other devices att ached to your pr inter plugged in and tur ned[...]

90 22 Setting up the netw ork printer Pri nt ser vers connec t pri nters to network s. This lets many us ers acc ess pr inters f rom their own works tations, a ver y cost effectiv e wa y to share powerful and ex pensive pri nters. It i s not n ecessar y to buy an ex tra perso nal compu ter to att ach each p rinte r to the networ k. Y ou us e the pr[...]

91 Configure and p rint TCP/IP Step 1: Se t the IP a ddress, ne tm ask and gat eway Y ou must assign an IP add ress, netma sk and ga tew ay to the pr int se r ver in order for other n etwork devices to find it on the n etwork. • If you ha ve DHCP , the prope r addresses are automaticall y assigned. T o v eri fy the assig nment has happe ned, pr i[...]

92 Install ation 1 Launch th e dri v ers CD . 2 Click Install S oftware, Pri nter Sof tware. 3 Click Custom Ins tall when you see this option. 4 Select N etwor k Suppor t, and then c lick Ne xt. 5 On the Net work tab, select Pr int S er ver TCP/IP Set up Utility , and then Fi nish Instal lation . Static ARP entry and telnet T o set t he pr int se r[...]

93 3 Establish an FTP s ession wi th the pr int ser ver . Expect th e pri nt ser ver to retu r n its curr ent fir mware lev el (such as 2.5.15) . ftp 157 .184.8.231 4 Usi ng t he FT P “ pu t ” comman d, pr int a f ile. This fil e can be PCL or PostScri pt emulation s, PDF , HTML, or a ny other prin ter la nguage the pr inter unders tands. If th[...]

94 Set up Le xIP pri nting on Windo w s NT 4.0/2000 Y ou can view this fil e online before you begin ins talling, o r pr int the fi le to an alter na te networ k pr inter that is al ready s et up. P ar t 1: Install printer drivers and TCP/I P netw ork suppor t 1 Launch th e dri v ers CD . If you st ill hav e the CD run ning, click Ba ck to retur n [...]

95 P ar t 2: Create a Network P or t 1 Click Star t Settings Pr inters. 2 Select t he pr inte r you just cr eated. 3 Clic k File Properties . 4 Click P or t s, and then Add P or t. 5 Click Network P or t, and the n New P or t. 6 Enter the informati on to cr eate the por t . a Assign a logical por t n ame. This can be any name that r eminds you of t[...]

96 6 When the l ist o f software co mponen ts is offered, s elect all the op tions you w ant to insta ll. Y ou need to at l east sel ect the following: – Pri nter Dr ivers (to obtain a c ustom dri v er for your pri nter) – Network Suppor t (TCP/IP) 7 When the l ist of pr inte r choic es is o ff e red, sel ect the mo del of the pr inter you want[...]

97 7 Press the operator p anel with a bri ef button press to pr int a tes t page verify ing pr inter install ation. If the Pr inter Pr oper ties window is sti ll open, click Pr int T est P age on the Gene ral tab . If you hav e closed the Pr inter Pr oper ties, do the following: a Click Star t Settings Pr inters. b Click File Pr oper ties. c On the[...]

98 11 On the Net work S uppor t tab , s elect TCP/IP . Note: If a shade d check mark is beside an op tion, su ppor t f or that environ ment is alread y install ed and will be up dated with this ins tallat ion. 12 Click Finish Ins tallatio n. When pr ompte d for a reboot, answer Y es. Exit the CD if n ecessar y . Files ar e copied to the com puter a[...]

99 P ar t 3: Sharing the printer on the netw ork 1 Click Star t Settings Pr inters. 2 Select t he pr inte r you just cr eated. 3 Clic k File Sharing . 4 Check Shared, an d then t ype a nam e in S hared Name text bo x . 5 In the Alter nate Dr ivers sectio n, select the operating sys tems of all the network cli ents that will pri nt to the pr inter. [...]

100 3 Right-cli ck the shared pr inte r name, and the n click Install. W ai t a fe w minutes for the dr iver informa tion to be copie d from the ser ver co mputer to the client c omputer , and f o r a new pr inter obj ect to be added to the Pr inte rs folder . The time th is takes varies based on networ k traffic and other f act ors. 4 Close Networ[...]

101 T roub leshooting At the se r ver , do th ese step s in t he order shown before you call th e Custome r Suppor t Center . 1 Make sure you are using TCP/IP for commun ications be tween the Win dows ser ver and the Mark Net pr int ser ver . For Windows NT Se r v er 4.x or W indows 2000, u se either TCP/IP or LexLink. 2 Press the operator p anel b[...]

102 No vell NetW are Queue-based printing Set up the printer using the Network Printer Utility The eas iest wa y to configur e the p rint ser ver for NetW a re jobs in non -NDPS an d non- NEPS environments i s to use the Netwo rk P rin ter Utility for NetW ar e. The Network Pri nter U tility automa tically creates all the nec essar y NetW are objec[...]

103 Choosing NPRINTER/RPRINTER or PSER VER When con figur ing your pri nt ser ver , you ’ ll have to set it up in ei ther NPRINTER/RP RINTER or i n PSER VER . How NPRINTER/RPRINTER w orks A Mar kNet pr int s er ver configure d in NPRINTER /RPRINTER acts as a remote p rin ter . Thi s remote pri nter recei v es pr int jobs fr om a NetWare print ser[...]

104 PSER VER in IntraNetW are NDS Adv antages of using PSER VER in NDS: • Does not r equire that PSERVER.NLM be installe d on the NetW are ser ver • Increases perform ance. Althoug h ov er all pr int job thro ughput is affected by many f a ctors, file transfer time on the ne twork m ay be f aster us ing PSE R VER b ecause: In NPRI NTER /RPRI NT[...]

105 PSER VER in NetW are 3.x Adv antages of using PSER VER in NetW are 3.x: • Does not r equire that PSERVER.NLM be installe d on the NetW are ser ver . • Does not r equire you to unload P SER VE R.NLM o r restar t your computer afte r instal lation. • P erforma nce. Although over all p rint job throu ghput i s affected by many f a ctors, fil[...]

106 5 T r y pr intin g from s ome oth er appli catio n. If the job pr ints from the se cond a pplicati on, you ’ ve narrowed the problem to the fir st appl ication. Make sure you are us ing the c urrent v ersio n of the dr iver f or the problem a pplicati on. 6 Place a job in the que ue using a Novell utility s uch a s PCONS OLE. AppleT alk Findi[...]

107 Changing the zone If you want to change the zone of the new printe r using Mar kV ision, find the pr inter in the mai n Mark Visio n window , sele ct it fr om th e list an d choose Adapte r Set tings. 1 If you hav en ’ t already d one so, install Mark Vision . On the d r ivers CD , click Instal l pr inter software. Do a C ustom Ins tall and s[...]

108 LaserWriter 8 en vir onment (LaserWriter 8.4. 1 and later ): 1 Select t he des ktop pri nter obj ect to be u pdated. 2 Select t he Pr intin g menu, an d then sel ect Change Setup. 3 Select Auto Setu p to aut omatical ly rec onfigure the pr inter op tions. (Or, y o u can m anually reconfi gure the p rin ter op tions if you want.) Quic kDraw GX e[...]

109 Print ser ver light patte rns The four indicato r lights on the pr int s er ver indica te activity , status, and e rrors, depend ing on the light patter n. Normal conditions In the following illu stration , each binar y numb er cor respond s to an error li ght se quence: Indi ca tor lights Ready Pr ocessing Te s t i n g Updating flash code The [...]

110 Err or conditions What shows on th e four indicator lights Description Cau se and solu tion binary 12 (f or 0.25 s ec), binary 3 (f or 0.25 sec), repeat contin uously . Serious f ailure. The print serve r is unab le to recov er . Unreco vera ble software error . Call Customer Support. binary 15 (f or 0.25 s ec), binary x (for 0.25 sec ), repeat[...]

111 23 Notices • Editio n not ice • T rademarks • Safet y in formati on • Cautions and w arnings • Electr onic emission notices • German acousti cs statement • Ener g y Star • Laser notice Edition not i ce April 200 1 The f ollowing para graph does not appl y to an y country where such pr ovisions are inconsistent with l ocal law: L[...]

112 References in this publication to produc ts, programs, or ser vic es do not impl y that t he manufacturer intends t o make thes e av a ilable in all c ountr ies in wh ich it op erates. Any ref erenc e to a p roduct, program, or ser v ice is not intended to s tate or impl y that only that produc t, program, or ser vic e may be used. Any fu nctio[...]

113 • Y our p roduct us es a las er , ex e rcise CAUTION: Use of controls or adjus tment s or performance of pr ocedures other than those specified herein may result in hazardous radiation exp osure. • Y our p roduct us es a pr intin g pro cess that heats the pri nt media, a nd the h eat may cause the media to r elease emissions. Y ou must u nd[...]

11 4 Electr onic emission notices Federal Comm unications Commission (FCC) compliance i nformation s t at e m e n t T he L e x m a r k E 320 , E 3 2 2 and E322n h a v e b een te s t ed a nd f ou n d to c o m ply w i th the l i mi t s f or a C l a s s B digital d e v i c e , p u r s u a nt to P a r t 15 of t h e F CC R ul e s . O p e r at i on i s s[...]

11 5 A vis de conformit é aux normes d ’ Industrie Canada Cet appareil num é ri que de la cl asse B resp ecte toutes les exigence s du R è gl ement sur le mat é riel brouilleu r du Ca nada. European Communit y (E C) dire ctives conformity This p roduct is in c onformit y with the protecti on requi rements of EC Cou ncil direct ives 89/336/ EE[...]

11 6 Energ y Star The EP A ENERGY ST AR C omputers program is a p ar tne rship effor t with c omputer manufacturers to promote t he introd uction of energy-effici ent produ cts and t o redu ce air p ollution caused by power generation. Companies par ticipating in this p rogram introdu ce per sonal c ompute rs, printe rs, monitors, or f a x machine [...]

11 7 Index A A4 19 loading 19 manua l fe ed 19 tray 1 17 tray 2 21 A5 19 loading 19 manua l fe ed 19 tray 1 17 tray 2 21 advanc ed trou bleshooting mode 81, 88 menu items 81 auto CRLF/LFCR 88 Parallel Mode 1 85 Parallel Mode 2 85 Para lle l P ro t ocol 84 Parallel Strobe Adjust 86 PPDS Activated 87 USB NPA Mode 87 USB Port Enabl ed 86 Appl eTa lk n[...]

1 18 manua l fe ed 19 labe ls 33 manua l fe ed 33 tray 1 31 legal 19 manua l fe ed 19 tray 1 19 tray 2 21 letter 19 manua l fe ed 19 tray 1 18 tray 2 21 letterh ead 19 manua l fe ed 19 tray 1 18 tray 2 21 transparen cies 24, 26 manua l fe ed 26 tray 1 24 loading labels 31 M Manual Duplex li ght 61 manual duplex, using 38 media 13 type s and si zes [...]

1 19 AppleTalk 108 Hex Trace m ode 79 NetWare 105 paper pr oblems 75 print qual ity proble ms 72, 73 print qual ity test p ages 80 printing p roblems 74, 75, 76 resetting us er defaults 77 rest ore f acto ry def aul ts 78 TCP/IP 101 U United Kingdom Tele comm unica tio ns Act 1984 1 1 5 USB 87 NPA Mode 87 Port Enabled 86 user def aults, resetting 7[...]

12 0[...]

Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark I nternational, Inc., registered in the United States and/or other countr ies. © 2000 Lexmark Inter national, Inc. 740 West New Circle Road Lexington, Kent ucky 40550[...]