Lexmark LEXMARK OPTRA 4069-XXX manual

4069-XXX Lexmark Optr a TM T Lexmar k an d Opt ra are trad ema rks of Le xmark Int ernational , Inc ., regi st ered in th e United Sta tes and/or oth er coun tr ies. • T ab le of Contents •I n d e x • Sa fety an d Not ic es • T rademarks • Sta r t Diagnos tics • Man uals Men u[...]

Edition: M ar ch 2001 The follo wing p aragraph does not ap ply to any country where such pro visions are inc o ns is te n t w ith loc a l law : LEXMARK INTERNA TIONA L , IN C . PR O VIDES TH IS PUBL IC A TION “AS IS” WITH O U T W AR R ANT Y O F ANY KIND , EIT HER EX PRE SS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIES [...]

Contents iii 4069-X XX Content s Not ices a nd Safe ty Inf ormati on . . . . . . . . . . . . . . . . . . . . . . . ix Laser Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safet y Informatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Pref ace . . . . . . . . . . . . . . . . . [...]

iv Ser vice Ma nual 4069-X XX Printh ead Se rvice Chec k . . . . . . . . . . . . . . . . . . . . . . . . . 2- 91 Print Qu ality Se rvice Check . . . . . . . . . . . . . . . . . . . . . . . 2-92 Smart Ca rtridge S ervice Che ck . . . . . . . . . . . . . . . . . . . 2 -105 Serial P ort Servi ce Check . . . . . . . . . . . . . . . . . . . . . . . 2 -1[...]

Conten ts v 4069-X XX Main tenance P age Cou nt . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Setting Configu ratio n ID . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Restore EP Facto ry Defaul ts . . . . . . . . . . . . . . . . . . . . . . 3-22 Print Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

vi Ser vice Ma nual 4069-X XX Fuser E xit Sensor Flag Assem bly . . . . . . . . . . . . . . . . . . 4- 35 Fuser La mp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 35 Fuser Lo wer Exit G uide As sembly . . . . . . . . . . . . . . . . . . 4- 36 High Vol tage P ower Supp ly . . . . . . . . . . . . . . . . . . . . . . . 4-37[...]

Conten ts vii 4069-X XX Part s Cata log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 1 How To Use Th is Pa rts Catalog . . . . . . . . . . . . . . . . . . . . . . . 7-1 Printe r Serial Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 2 Assem bly 1: Cover s . . . . . . . . . . . . . . . .[...]

viii Ser vic e Manual 4069-X XX[...]

Notices and Sa f ety Inf or mation ix 4069-X XX Notices and Safety Inform ation Laser Notices The following las er notic e labe ls may be affixed to this pri nter as sho wn: Lase r Ad viso ry Lab el[...]

x Ser v ice Manual 4069-X XX Class 1 Laser S t ateme nt Label[...]

Notices and Sa f ety Inf or mation xi 4069-X XX Laser Notice The pr in ter is c er t ified i n the U.S . to c onf orm to the r equirem ents o f DHHS 21 CFR S ubchapter J f or Clas s I (1) laser pro ducts, and elsewhere i s cer tified a s a Cl ass I laser p roduct c onf or m ing to the requir ements of IEC 60825. Class I laser p roduc ts are n ot co[...]

xii Ser vic e Manual 4069-X XX Les p roduits laser d e Clas se I s ont co nsid é r é s co mme des produi ts non da ngereux . Cette i mpri mante e st é quip é e d ’ un laser de Cl asse IIIb (3b) (ars é niur e de galli um d ’ une puiss ance nomin ale de 5 mill iwatts) é mett ant sur des longue urs d ’ onde co mpr ises entre 770 et 795 nan[...]

Notices and S af ety Infor matio n xiii 4069-X XX la Cl ase I durant e su uso nor ma l, el m anteni miento r ealizado por e l usua rio o cualqui er otra s ituaci ó n de se r vic io t é cni co . Declaração s obre Laser A im presso ra est á c er tificada nos E. U .A. e m conform idade com os requ isito s da regula men t a çã o DHHS 21 CFR Subc[...]

xiv Ser vic e Manual 4069-X XX Laserme d delel se Pri ntere n er g odkendt som et Klas se I- laser produ kt, i ov erens temmel se me d kra vene i IEC 60825. Klass e I-la ser produkt er bet ragtes ik ke som f ar lig e. Pr inter en indeh older in ter nt en Kla sse IIIB (3b)-las er , der nom inelt er en 5 mill iwatt galli umarse nid laser , s om ar be[...]

Noti ces and S af ety In f or mati on xv 4069-X XX Lase r produ kter i Kla ss I ans es ej h ä lsov å d liga. Skriv a ren har en inbyggd las er av Klass III b (3b) s om bes t å r av en laser enhet a v gall ium- arse nid p å 5 milliwa tt som arbeta r i v å gl ä n gdsom r å det 770- 795 nanom eter . Lasersys temet och skr ivaren ä r utform ade[...]

xvi Ser vice Ma nual 4069-X XX Jap anese L aser Notic e Chinese Laser Notice[...]

Notices a nd Safety Inf or mation xvii 4069-X XX Korean Laser Notice Safety Informatio n • This prod uct is desi gned, t ested a nd appr ov ed to m eet str i ct glob al sa f ety standa rds w ith the use of spec ific Lexmar k com ponents. The safety f eatures o f some par ts m a y not al wa ys be obviou s . Lexmark is not r espon sible f or th e u[...]

xviii Ser vic e Man ual 4069-X XX s é curit é de ce r tain s é l é m ents ne s ont pas toujour s é vident es. Le xm ar k ne peut ê tre te nu resp onsable de l'utilisa tion d 'autres pi è ces de rec hange. • Les consign es d'en tretie n et de r é paration de ce produit s'adres sent uniquemen t à un p erso nnel de maint[...]

Notices and S af ety Infor matio n xix 4069-X XX F achper sonal s ollte e ntsprec hende V o rsich tsma ß na hmen tref f en . Paut as de Segur i d ad • Este pr oducto s e ha d ise ñ ado , veri ficad o y aprob ado para cum pli r lo s m á s estr ictos e st á ndar es de seg urid ad glo bal usa ndo lo s com ponente s espe c í ficos de Lexmark. P [...]

xx Ser v ic e Manual 4069-X XX Inform ació d e S egureta t • Aque st pr oducte est à dis seny at, comprovat i aprov at per tal d' ac omp lir les e strict es no rmes de seg ureta t glob als am b la util ilitz aci ó de compo nents e spec í fics de Lexmark . Les car acter í s tiques d e segu retat d'al gunes peces po t ser que no semp[...]

Notices and S af ety Infor matio n xxi 4069-X XX Chinese Saf ety Information Korean Safety Informati o n Ozone Inf or mat io n This p roduct d oes no t produc e measurable am ounts of ozone ga s.[...]

xxii Ser vic e Manual 4069-X XX Prefa ce This m anual is di vide d into the following c hapter s: • “ Gene ral Infor ma tion ” co ntains a g eneral descr iption of the pr inter , options, and the main tenanc e approac h used to repair it. Gen eral environmenta l and s af et y instr uc tions as well as spe cial tool s and test equi pment a re [...]

Gene ral I nf ormati on 1- 1 4069-X XX 1. Genera l Inf or ma t io n The Optra ™ T las er pr inter s are letter quality page pr inters des igned to atta ch to IBM- compati b le P C ’ s and to mo st com puter net work s. The Op tra T las er pr inte r is av aila b l e in th e f oll owing mode ls. Model Nam e T ype Optr a T 610 4069- 010 Optr a T 6[...]

1-2 Ser vic e Manual 4069-X XX Look at the pr inte r se rial label to ide ntify the pr inter you ar e work ing on. Ther e are two ser vic e lev els of O ptra T pr inte rs. Some pr inter s are at a ser vice lev el B a s ind icate d by the B on the label .[...]

Gene ral I nf ormati on 1- 3 4069-X XX Optio n s The following op tions are av ailable. Some o ptions are n ot av ailable in e very countr y . Con tact your point of purc hase f or option s a v ailable in y our count r y . Memo r y opti ons of 4MB, 8MB, 16MB, 32MB, 64MB and 128 MB SDRAM DI MM Flas h memo r y options of 2M B , 4MB, 8MB and 16 MB DIM[...]

1-4 Ser vic e Manual 4069-X XX Maintenance Approac h The dia gnosti c infor mation i n this manual leads you to the cor rect field replac eable unit (FRU) or par t. Use th e ser v ice erro r co des, user s tatus m essages, us er err or mess ages, se r vic e checks, and diagn ostic ai ds to dete r min e the pr inte r problem and repair the f ail ure[...]

Gene ral I nf ormati on 1- 5 4069-X XX Acr on yms CSU Customer Setu p DIMM Dual In-Line M emor y Modul e DRAM Dynamic Rando m Access Memor y EDO Enha nced Data O ut EP Electrop hotographi c Proces s EPROM Erasable , Progr a mmable Read-Onl y Memor y ESD Electros tatic Dis charge FR U Fi eld Re plac e ab le U nit GB Gigab yte HVPS High V o ltage P o[...]

1-6 Ser vic e Manual 4069-X XX[...]

Diagno stic Inf or ma tio n 2- 1 4069-X XX 2. Diagnostic Informati o n St a r t CA UTION: Remov e th e power cord from the pr inter o r wall out let bef o re you connec t or dis conn ect any cable or el ectronic b oard o r assembly for person al sa f ety and to p re vent damage to the p rinte r . Use the handholds on the side of the pri nter . Make[...]

2-2 Ser vic e Manual 4069-X XX Service Error Codes Ser vice E rror C odes a re gen erally no n-recoverab l e e x cept i n an inter mi tten t cond iti on when you can POR the prin ter to temporar i ly recov e r from th e error c onditi on. Error Code Action 900 RI P Softw are Contact the ne xt su ppor t le ve l or c all Le xmark. 901 E ngine Flas h [...]

Diagno stic Inf or ma tio n 2- 3 4069-X XX 914 DC pic k motor : No enco der f eedb ack Chec k the integr ate d paper tr a y (tr a y 1 ) f or corre ct pape r loadin g. Reload t he paper an d POR the p r inter . If the error co ntinues , go to the “ Input T ra y (s) Optio n Ser vice Che ck ” on pa ge 2-51 . 917 T rans fer Roll Indica tes a prob l[...]

2-4 Ser vic e Manual 4069-X XX 928 E rase Lam ps Mo dels 010 /212/414/6 16 Indica tes that the e ngine has detecte d that either th e eras e lam p ass em b l y is missing or disco nne ct ed. Go to the “ Erase La mp Ser vice Chec k (010 /212/414/6 16) ” on page 2 -45 . Mod els 41b/ 41 e/4 1l an d mo dels 010 /21 2/ 41 4/6 16 at ser vice le v el [...]

Diagno stic Inf or ma tio n 2- 5 4069-X XX 939 Co ntroller - Engin e Comm unicat ions Error The co ntroller bo ard and the engine b oard cannot commu nicate w ith one a nother . The contro ller board, engine board or i nterconnect b oard is de fe ctiv e. Che ck each b oard f or correct i nstallati on and se cure gr ound. If no prob lem is f ound, r[...]

2-6 Ser vic e Manual 4069-X XX 947 E ngine Board Repl ace the e ngine boa rd. 948 P EL Cloc k Error Ind icates the PEL cloc k chec k f aile d, replac e the contro ller board. 949 Delay Li ne Calib ration F a ilure Indica tes a del ay li ne calib ratio n f ailure . Replace the contro ller board. 953 NVRAM F a ilure Indica tes the NVR AM chip on the [...]

Diagno stic Inf or ma tio n 2- 7 4069-X XX 975 - 979 Network Card X The fol lowing errors ind icate a f ail ure with the network card in the spec ified sl ot. X=an y card in stalled i n slots 1,2 or 3 . 97 5 - U nrec og niz ab le Net w o rk Ca rd x . Re pla ce Net work Card x. 976 - Unre c ov erab le softw are error in Netw ork Card x. 977 - Con tr[...]

2-8 Ser vic e Manual 4069-X XX Sub Erro r Codes For 9XX a nd 2 XX Error Codes The sub error code s are hel pful t roubleshooti ng a pap er path problem, esp ecially paper jams i n the ba se pr inter , e n velope f e eder and du ple x unit. When a 9XX or 2XX e rror d ispla y s: Press and ho ld re tur n and p ress selec t to ente r f o r sub er ror c[...]

Diagno stic Inf or ma tio n 2- 9 4069-X XX 84 x x 05 This error is gener ated wh ene ve r media is s een at the input sen sor before t he se nsor fl ag ac tivate s th e inp ut sens or . 84 x x 06 A paper jam is dete cted b y the tr ay y ou are tr ying to fee d from. 84 x x 07 A paper jam is dete cted b y a smar t option and an error mess age disp l[...]

2-10 S er vic e Manu al 4069-X XX Envelope Feeder Sub Error Codes Status byte 1 co ntains th e most valuable informa tion to he lp isola te a f eed problem with the env e lope feeder a nd is the o nly byte con tained in the f oll owing ta b l e. 84 x x 1F The pa per f ed too ea r l y from T r a y 1. 84 xx 2 1 The s mar t option did n ot pic k the p[...]

Diagno st ic Inform atio n 2-11 4069-X XX Duplex Unit Sub Error Code s Status byte 4 conta ins th e mos t v a luable infor matio n to he lp is olate a f ail ing p ar t or ass embly in the duplex option and is the only b y te contain ed in th e f ollowing table . St atu s Byte 4 Explanation 00 No dup lex e rror . No prob lem w as repor ted to the en[...]

2-12 S er vic e Manu al 4069-X XX User S t at us Mess ages User St atus Me ssage S t atus Action Ready The p r inter i s ready to rece ive and proc ess dat a. Pre ss Menu > or <Men u to tak e the printer out of Ready and en ter all the Menu s e x cep t the TESTS MENU (Busy State). Ready /Hex The p r inter i s ready and HEX T race is activ e, [...]

Diagno st ic Inform atio n 2-13 4069-X XX Pr int ing Menu Se tti ngs The pr in ter i s pr oces sing or p r i nti ng a l ist of curr ent se tti ngs menus bec ause Pr int Menu Settin gs is select ed from the me nu. Press Sto p to take th e printer out of Ready . The Not Ready mess age is dis pla yed. No more data is process ed, b u t the printer proc[...]

2-14 S er vic e Manu al 4069-X XX Rest or in g F a cto r y Def aults The p r inter i s restoring f actory def aults . No b utton ac tions are poss ible while t his mess age is d ispla y ed. P e rforming Se lf T ests The p r inter i s r unni ng the n or mal se r i es of star t-up tes ts afte r it is powered On. Wh en t he test s are com plete , the [...]

Diagno st ic Inform atio n 2-15 4069-X XX Prog rammi ng Disk (Do Not P owe r Off) The d isk is bei ng pro gramm ed, whi ch mean s fonts or macr os are be ing written to disk. No but ton actions are possib le w hile this mess age is dis pla yed. Note: If in fo r mation i s written to fla sh memo r y and to disk at the sa me time , the Progr am Flash[...]

2-16 S er vic e Manu al 4069-X XX User Er ror Me ssag es User Error Message E xplanatio n 200 P aper J am Remov e Car tri dge P aper is jammed at th e printer Input Sensor . Open the pr i nte r ’ s up per front do or and remo v e the p r int car tridge to a ccess the p aper jam area. 201 P aper J am Remov e Car tri dge P aper is jammed betw een t[...]

Diagno st ic Inform atio n 2-17 4069-X XX 31 Def ectiv e Pr int Car tridge Error co de 31 is dis pla ye d when the top front co ver i s close d and a de fec tiv e print cartr idge i s detec ted. It ma y tak e the printer 10-2 0 seconds to determine i f the print ca r tr idge i s def ectiv e. Depen ding on the s etting of th e Machin e Class ID the [...]

2-18 S er vic e Manu al 4069-X XX 37 In sufficient Co llation Memor y Thi s me ssa ge is disp layed when the pr i nt er memory used to store pa ges is too fu ll to collat e the p r int job . 38 Me mor y Full This mess age is di spl ay ed w hen t he pr i nter memory used to store pa ges is full . 39 Co mplex P a ge This me ssa ge is disp layed when [...]

Diagno st ic Inform atio n 2-19 4069-X XX 56 P ar allel P or t Disab led This error is disp la yed when dat a is sent to the printer ac ross the par allel p or t, but th e par allel por t ha s be en disa bled. On ce th is me ssag e is displa y ed, rep or ting of fur ther errors is supp ressed until the menu s are enter ed, or the printer is re set.[...]

2-20 S er vic e Manu al 4069-X XX User Line 2 Messages If none of the c ondit ions exist that a re lis ted in t he f ol lowing table, line 2 is blank. If any of t he mes sages in the table are d isplay ed th e f oll owing acti ons can be taken: Press Menu> or < Menu to take the pr inte r offl ine an d access t he Ready Menu gr oup . Note: The[...]

Diagno st ic Inform atio n 2-21 4069-X XX User Lin e 2 Link M essag es If the pri nter is locked on a par ti cular lin k, the link i ndicati on displ a ys. If the p r inter is read y to p rocess any link, n o messag es di splay . The link me ssag es ar e listed in the f oll owing ta b le. T r a y X Empty If an y of th e input tr ay s are em pty , t[...]

2-22 S er vic e Manu al 4069-X XX Check Dev ice Co nnection Me ssage s The mes sages i n the following table displ a y w hen the pr inter l ooses communic ations with on e of the f oll owing de v ices. Loca lT alk X LocalT alk Card X,X=1,2,3, is a ttached to PCI connec tor X. Infr ared Stand ard Infrare d por t, if a v ailable . Infr ared X Infr ar[...]

Diagno st ic Inform atio n 2-23 4069-X XX The message s in th e f ol lowing table ca n occur in two ways. The specif ied device coul d hav e been removed from the p r inter , f or inst ance to clear a paper j am. Ot herwise, the device can s till be attac hed to th e pr inter , but is experi encing a communi catio ns problem, n ot full y conne cte [...]

2-24 S er vic e Manu al 4069-X XX Power- On Self T est (POST) When you tur n the pr inte r On, it performs a P ow e r-On Sel f T es t. Check f or corre ct POST fun ction ing of the base pr inte r by obser vin g the f ollowing: 1. The LE D come s on. 2. The op erator panel displays one a nd a ha lf row of pels, and then clea rs. 3. Diam onds sc roll[...]

Diagno st ic Inform atio n 2-25 4069-X XX Symptom T ables Symptom T able - Base Printer Sympt om Action A uxiliary F an (414/616 ) fa ils to run or is noisy . Go to the “ A uxili ar y F an Ser vice Check ” on page 2-46 . Dead Ma chine Go to the “ Dead Ma ch ine Ser vice Check ” on page 2-32 . Op erator P anel - On e or more b uttons do n ot[...]

2-26 S er vic e Manu al 4069-X XX Symptom T able - High Ca p acity F eeder Optio n (2000 S heet) Print quality - Bac k g roun d G o to “ Print Qu ality - Bac kgr ound ” on page 2-97 . Print qualit y - Resi dual image Go to “ Print Qu ality - Res idual Image ” on pag e 2-102 . Print qualit y - Sk ew Go to the “ P aper F eed Service Che ck [...]

Diagno st ic Inform atio n 2-27 4069-X XX Symptom T able: Paper T ray Options Symptom T able - Duplex Symptom T able - En velope Feeder Option Sympt om Action P ape r fe ed prob lem with 250 Shee t P aper T ra y Op tion. Go to the “ Input T r a y(s) Option Service Check ” on page 2-51 . P ape r fe ed prob lem with 500 Shee t P aper T ra y Op ti[...]

2-28 S er vic e Manu al 4069-X XX Symptom T able - Out put Exp a nder Servi ce Che cks Note: Anytime the engine boar d is rep laced, the Config uration ID must be r eset in NVR AM on t he new engine board . Go to “ Setting Config ur ation ID ” on page 3-21 . Re vi ew the f oll owing in f or ma tion bef o re perfor ming any ser vice checks. • [...]

Diagno st ic Inform atio n 2-29 4069-X XX Charge Roll Serv ice Check Ser v ice Ti p: Close a nd ev enly sp aced r epeti tiv e mark s 47.1 9 mm (1.8 6 inch) apar t or sp ots o n the page can b e ca used by a dama ged or cont aminat ed cha rge roll. Ser v ice Tip: Check to make sure the ri ght charge roll ar m bushin g is corre ctly in stall ed and o[...]

2-30 S er vic e Manu al 4069-X XX 3 Right Side Char ge Roll L ink Right C harge Roll Bushing Chec k the right s ide char ge roll lin k as sembly for corr ect as sembly opera tion. If in correct, repla ce the charge roll link assemb ly with th e charge roll link assemb ly kit. If correct , chec k the right cha rge roll link a ssemb ly bearing f o r [...]

Diagno st ic Inform atio n 2-31 4069-X XX Cover Open Switch/Cable Se rvice Check FRU Act io n 1 T oner Car tridge C heck the toner cartr idg e to mak e sure it is correc tly insta lled and that the right and lef t ca rtr idge t r a c ks are not l oose or br oken. C heck to mak e sure the cov er ope n s witch ac tiv ation tab o n the tone r car trid[...]

2-32 S er vic e Manu al 4069-X XX Dead M achine Service Check Note: If a high c apaci ty input tray is installed , remove the option and check the bas e pr inter f or c orrect operation. If the bas e pr inter operates c orrec tly , go to “ High Capacity Fe eder Input T ra y Service Check ” on pag e 2-55 . If the bas e pr inte r conti nues to no[...]

Diagno st ic Inform atio n 2-33 4069-X XX 3 +5 V dc at any Opti on Conne ctor Ch eck fo r +5 V dc on an y of th e opt ion conn ec t ors. T he e as ies t to acces s is the en ve lope f eeder con nector locat ed behind the lo wer front door . If +5 V dc is present at an y of the con nectors , go to step 9. If +5 V d c is not pres ent, go to step 4. 4[...]

2-34 S er vic e Manu al 4069-X XX 9 Engine Board T urn the printer off and di sconnect all the cab les from the eng ine bo ard. Chec k f or +5 V dc at the engin e board te st point. If incorrect, re place the FR Us in the f ollo wing orde r : engine board interco nnect boa rd If correct, tur n the printer off and reconn ect one c able at a time unt[...]

Diagno st ic Inform atio n 2-35 4069-X XX Duplex Option Serv ice Check The printer does not recognize the Duplex Option is att ached. The printer does not recognize tray options below the duple x option are installed. FRU Act io n 1 Fus e F1 on Dupl ex Option Syste m Bo ar d If fus e F1 is b lo wn, replac e the fus e. If fus e F1 con tinues to b lo[...]

2-36 S er vic e Manu al 4069-X XX POST fails, 230 Pap er Jam, C heck Du plex messa ge disp lays. FRU Action 1 D uplex D . C. Ser vo Dr ive Motor Chec k the D .C . servo motor cab les f or signs of cuts o r other dam age. Chec k the D .C . ser vo motor sen sor cab le connec tor f or pin dam age. If no prob lem is f ound , replace t he FR Us in th e [...]

Diagno st ic Inform atio n 2-37 4069-X XX 230 P aper Jam - Ch eck D uplex messa ge displa ys. The p ag e is not duplexed and only exit s half way out of the re drive. FRU Act io n 1 Duple x Stepper Mo tor Chec k the stepper moto r cab le f or cut s or pin che d wi r i ng. Check th e routi ng of the m otor leads a long the left sid e of the b ottom [...]

2-38 S er vic e Manu al 4069-X XX Envel op e Feeder Opti on Service Check Ser v ice Ti p: Check the env e lope feeder paper path for any debr is, pieces of e n velope and so on . If a ny other options are instal led m ake sure th e y are o perating nor mally . If only the e n velope feeder is f ai ling to operat e correc tly , c ontinue wi th this [...]

Diagno st ic Inform atio n 2-39 4069-X XX 3 A utoco nne ct on the En v elope Optio n Chec k the c onnec tor f or an y sig ns of dam age to the co nnector or con tacts. If you fin d damage , replace the d amaged cab le/c onnector assem bly . Di sconnect th e auto connect cabl e at J1 on the en v elope sys tem board and mea sure the f oll owing v olt[...]

2-40 S er vic e Manu al 4069-X XX Operato r p a nel displa ys 260 Pap e r Jam immediat ely whe n envelo pe feed i s request ed - POS T incomple te. FRU Action 1 P ass th rough Sens or Chec k f or an y deb ris, piec es of envelope and so on ov er t he p ass thru senso r . Chec k fo r corre ct instal lat ion of the pass thru se nso r flag. M ake su r[...]

Diagno st ic Inform atio n 2-41 4069-X XX Opera tor p a nel dis plays 260 Paper J am after attempt ed feed bu t before enve l opes are put in the hopper OR the operator p a nel contin ues to dis play "Load Envelo pes" aft er envelo pes are pl aced in the hopper . Ser v ice Tip: Th e kick rolls rotate dur ing the attempte d feed cycles. FR[...]

2-42 S er vic e Manu al 4069-X XX 990 Service Er ror , Envelopes fail to feed from the hopper . 260 Pa per Jam d isplays, u nabl e to clear an d env elopes fail to feed from the hopper . Kick rolls ARE NOT ro tating. FRU Action 1 D .C . F ee d Motor Assemb ly Chec k the m otor an d motor c ab le f o r any signs of l oose wires or poor connec tions.[...]

Diagno st ic Inform atio n 2-43 4069-X XX 260 Pa per Jam d isplays, unab le to clear a nd en velopes fail to f eed from the hopper . Kick rolls ARE rot ating. Check the d eflector gap ad justm ent before con tinuing t his ser vice check. FRU Act io n 1 Def le cto r Gap Adju stm en t Chec k the defl ec tor gap adju st men t. The adjustme nt ma y be [...]

2-44 S er vic e Manu al 4069-X XX 260 Pa per Jam d isplays , envelo pe stops in fee der paper p ath . Envelope Feeder multifeeds or may not display a 260 Paper Jam message. 260 Pa per J am dis plays. An e nvelop e stoppe d in t he p aper p ath of the feeder and an envelope a l so stopped in th e base printer p aper pa t h . FRU Action 1 Kick Rolls/[...]

Diagno st ic Inform atio n 2-45 4069-X XX Erase Lamp Ser vice Che ck (010 /212/414 /616) Error c ode 92 8 ma y be disp lay ed when the pr inter detects that the erase lam p assem bly , cable or engi ne board i s defectiv e. Note: If the eras e lamp as sembly i s defectiv e, both t he erase lamp and l ens are replac ed as a kit. Mod els 41b/ 41e/ 41[...]

2-46 S er vic e Manu al 4069-X XX Fan Servic e Check Auxiliary Fan S ervice C heck The aux ilia r y f an is in m odels 41 4 an d 616. Fan does not run or is noisy . Main Fan Serv i ce Check Check the cable c onnect ions a t J1 o n the en gine bo ard a nd at the main f an ass embly . The ma in fan ru ns co ntinuously when t he pr in ter is powered o[...]

Diagno st ic Inform atio n 2-47 4069-X XX Fus er Se r vic e Chec k Hot Roll Fuser Cold Fuse r Serv ice Check Error c odes 92 0, 921, and 922 ma y disp la y f or a col d fuser f ailur e. A 920 err or caus ed by low line voltage can somet imes be cl eared by tur ning the mac hine off and then on again. A 925 ser vice er ror indi cates the wron g fuse[...]

2-48 S er vic e Manu al 4069-X XX FRU Action 1 Fu ser Lamp (Inc orr e ct Lamp/925 Service Error) Install th e correct v oltage and watta ge lamp o r fuser as semb ly . 2 Fuser L amp R emo v e the co ntroller bo ard. Run the Diag nostic Print T est and observe the lamp thro ugh the le ft side fr ame . If the lamp doesn ’ t come on, unp lug the pri[...]

Diagno st ic Inform atio n 2-49 4069-X XX Hot Fu ser Servic e Che ck Error c odes 923 and 924 may disp la y f or a ho t fuser f ailu re. CA UTION: The fuser ma y b e hot, us e cau tion b ef or e removing o r ser vicin g. FRU Act io n 1 Fus er Cov er Ass embly (A ss em b l y inc lu des Thermisto r and Th er mal Fuse s.) Chec k f or da mage to th e t[...]

2-50 S er vic e Manu al 4069-X XX Fuser So lenoid Service Check Ser v ice Ti p: T r y chan ging th e env elope enhanc e lev el setting. A diff e rent set ting may corre ct the pr oblem. Note: Check the fus er env elo pe con dition er sole noid a dju stmen t as descr ib ed in th e adju stm ent se ction “ Fuse r Solenoid Adjustme nt ” on page 4-3[...]

Diagno st ic Inform atio n 2-51 4069-X XX Input Sensor Serv ice Check Ser v ice Ti p: Run th e Base S ensor T est. C heck the input se nsor f o r proper operation. The d ispla y changes from ope n to cl osed as the sensor flag is manuall y mov ed i n and o ut of the sens or . Ser v ice Tip : Run a Diagn ostic Pr i nt T es t in the co ntinuous mode [...]

2-52 S er vic e Manu al 4069-X XX FRU Action 1 T r ay X opt ion System Board or Co mpensa tor A s sembly or A utocon nect Cab le Chec k the au toconect cab les and connec tors f or an y sig ns of damage . Replace if neces sary . Che ck t he cab les f or co ntinuity . If incorrect, replac e the compen sator ass embly ca ble. If t he cables, conn ect[...]

Diagno st ic Inform atio n 2-53 4069-X XX 24X P aper Jam message d isplays , Pap er jammed o ver the Pas s Thru Se nsor . (The printer displays the value of X for the p aper t ray where the er ror oc curs. Ex ample: 2 41 is a P ape r Jam T ray 1) FRU Act io n 1 P ass Thr u Sens or and Flag Assembly The tr ay x option system board did not detec t a [...]

2-54 S er vic e Manu al 4069-X XX T ra y X Low message d isplays when T ray X is full o r has adeq uate p a per i n th e tray . T ra y X Empt y mess age dis plays wh en T ray X h as p aper in th e tray . FRU Action 1 P aper Lo w Senso r Assemb ly P ap er L ow Sens or F lag T ra y X O ption System Board Run the T ra y X Sen sor T est and ch eck th e[...]

Diagno st ic Inform atio n 2-55 4069-X XX Printer does not recogn i ze T ray X is inst alled. Paper from T ra y X do es not r each the Pas s Thru S ensor . Ser v ice Tip: Ch eck the media in tray x to make sure it is within specif icati ons. Some types of lab els, f oi l mater ial and s lick papers can cau se mi sf ee ds and slip page of the ro lle[...]

2-56 S er vic e Manu al 4069-X XX The base printer indic a tes a dead machine condition whe n the high cap acity input tray is instal l ed. FRU Action 1 A C Line C ord A C Jumper (HCIT to Printer) A C input and Output Rece pta cles A C Wiring Harness If the ba se printer wo r ks normally using the A C line co rd from the A C wall outlet an d does n[...]

Diagno st ic Inform atio n 2-57 4069-X XX The base prin te r does not recognize tha t the high cap acity input tray is i nst alled. FRU Act io n 1 High C apa ci ty F ee der A utoco nnect Mecha nical Check Chec k the hi gh cap acity f e ede r input tra y to make sure it is m ounted corre ctly and is not pu shed do wn into the frame a ssemb ly or dam[...]

2-58 S er vic e Manu al 4069-X XX 4 High Capacity F eeder Opt ion Co nt ro l Bo ard Chec k the v oltage on J8-1 (gre en). The v oltag e measures +24 V dc. If incorre ct, chec k the au toconnec t syste m for any pro blem s. +24 V d c must c ome from the base printer through the autoconn ect sys tem to the hig h capaci ty input f or t he high capacit[...]

Diagno st ic Inform atio n 2-59 4069-X XX 24X P aper Jam message d isplays , Pap er jammed o ver the Pas s Thru Sensor . (X=The print er displays the value of X for the p aper tray w here the error o ccurs. Examp le: 242 is a Paper Jam T ray 2) FRU Act io n 1 P ass Thr u Sens or and Flag Assembly The tr ay x option system board did not detec t a pi[...]

2-60 S er vic e Manu al 4069-X XX T ra y X Pap er Low M essag e disp lays whe n T r ay X is full or h as adequat e Pape r in th e tray . T ra y X empt y messa ge displa ys whe n the re is paper in the high cap acity feeder input tray . FRU Action 1 P aper Lo w Switch P aper Lo w Switch C able High Cap acity F eeder Input System Boa rd Run the s ens[...]

Diagno st ic Inform atio n 2-61 4069-X XX The elevator tray fails to s top at t he correct positio n and continues to drive into the bottom fr a me. The elevator tray down button does not operat e . The tray moves to the upper posit ion. Ser v ice Ti p: Ope n the high capac ity feeder op tion fr ont do or and check the blac k rubbe r bumper attac h[...]

2-62 S er vic e Manu al 4069-X XX Paper fro m the high cap acity feeder input tray does not r e ach the p ass thru sensor . Ser v ice Ti p: Check to be s ure the p aper in tray is within specifi cati ons. FRU Action 1 A utocomp ensator Assemb ly Chec k the au tocompensa tor pic k ar m rol lers f or sign of glazing, ton er or other bu il dup . Repl [...]

Diagno st ic Inform atio n 2-63 4069-X XX The elevator t ray does not move up or down. The pr inter recognizes that the option is inst alled. FRU Act io n 1 DC Drive Motor Hi g h Capac ity F eed er Option Syste m Bo ar d Be sur e th e moto r cable i s cor rect ly ins tal led at J1 on the board. Chec k the c abl es, da maged or loose wires . Disc on[...]

2-64 S er vic e Manu al 4069-X XX The ele vator mo ves in on e direct ion only . FRU Action 1 DC Dr ive Motor Assemb ly High Capacit y F eeder System Boa rd Chec k the vo ltages at J1 on the high cap acity syst em board. The vo ltages meas ure as follows: Stati c (Motor Not R unning) J1-1 (Bro wn): appro x imately 0 V dc J1-2 (y ello w): appro x im[...]

Diagno st ic Inform atio n 2-65 4069-X XX Paper size swit ch not selec ting paper size that is se lected. 24X P aper Jam Check T ray X Me ssage d isplays w hen T ray X is empty . No T ra y X Messag e display s. FRU Act io n 1 Paper Si ze Swit ch High C apa ci ty F eeder Opti on Co ntro l Bo ard Chec k f or co ntinuit y betwee n the comm on pin (J5-[...]

2-66 S er vic e Manu al 4069-X XX T ray X Empty message displ ays. T r ay does not respond to loading p aper . No response from the front doo r switch. T ray X Pape r Low Me ssage display s when the hig h capacity feede r input tray is full or has adequate p aper in the tray . FRU Action 1 High Capacity F eeder Opt ion Co nt ro l Bo ard Chec k the [...]

Diagno st ic Inform atio n 2-67 4069-X XX Exces sive Noise or Vibration FRU Act io n 1 DC Motor As semb ly Ch eck to mak e sure all the motor pla te moun ti ng sc rews ar e ti ght . 2I d l e r P u l l e y DC Motor Assembly Chec k to mak e sure the idler pulle y is not binding o n the pull ey s haft. Chec k the pulle y f or an y signs of wea r . Ch [...]

2-68 S er vic e Manu al 4069-X XX Main Dr iv e S erv ic e Ch eck Ser vice Ti p: Ex cess ive gear or main dr ive assembly noise is u suall y caused b y a def ec tive motor ass embly or eng ine bo ard. Ser vice Ti p: If ther e are eq ually spaced hor izontal l ines across the page, go to “ Print Qu ality - Ev enly spaced horizonta l lines or m arks[...]

Diagno st ic Inform atio n 2-69 4069-X XX Operator P anel Servic e Check Opera tor Pa nel Butt ons Se rvice C heck Note: Before continuin g with t his se r vic e ch eck do the “ Button T est ” on pa ge 3- 9 in the di agnost ic ai ds ch apter . 4 Mot or does not tu r n, no gea r error code 936 or User mess age 201 P aper Ja m disp lays. Chec k t[...]

2-70 S er vic e Manu al 4069-X XX Operato r Pane l Display S ervice Ch eck SER VICE TIP: Th e pri nter has detec ted a problem w ith the engine board , operator panel cable or operat or panel asse mbly if POS T does not com plete and the prin ter em its 5 beeps and st ops in a continuous patter n until t he pr int er is tu rn ed off. The operator p[...]

Diagno st ic Inform atio n 2-71 4069-X XX Options Ser vice Check Ser v ice Ti p: When you hav e a problem with any of the opti ons inst alled in the o ptions slots o n the in terc onnect board on a 21 2/414/ 616 ( the 010 and 01 0 at se r vic e le vel B hav e only o ne slot) , s wi tch the no n operat ing o ption to o ne of the oth er op tion s lot[...]

2-72 S er vic e Manu al 4069-X XX Hard Disk Option Ser vice Ti p: The O ptra T pr in ters su ppor t on e hard di sk op tion. Chec k to mak e su re onl y one ha rd di sk opt ion is i nstal led. • 2.1 G B or la rger Check to ma ke sure the fixed disk an d the fi x ed disk bo ard are corre ctly in stalled. Run the “ Q uick Disk T est ” on pa ge [...]

Diagno st ic Inform atio n 2-73 4069-X XX Output Bin Sensor S t andard T ray Serv ice Check Ser v ice Ti p: If the output b in st andard tray fills up and the bin fu ll sensor f ails to pos t the me ssage " Remov e P aper Sta ndard Bin", enter the Diagno stic Mode, selec t Outp ut Bin T est s , select Sens or T ests and sele ct St andar d[...]

2-74 S er vic e Manu al 4069-X XX Output Exp ander Serv ice Check Ser vice Ti p: The major ity of the m echan ical co mponen ts can be obser v ed du r ing operati on by removing the l eft, r ight an d syste m board c ov ers. The outp ut e xpander fu nctions without the covers insta lled. Note: Make sure the o ption i s correc tly ins talled be f or[...]

Diagno st ic Inform atio n 2-75 4069-X XX FRU Act io n 1 Ou tput Expand er Option Mak e sure t he output e xpander opti on is the only opti on that is not reco gniz ed b y the b ase printer . If the outp ut e xpan der is the only opti on not r ecogniz ed b y the printe r , con tinue wi th step 2. If not, c heck t he auto connects of the op tions no[...]

2-76 S er vic e Manu al 4069-X XX 202 Pa per Jam O pen Rear Door Me ssage d isplays. A sheet of p aper is jammed prior to the p ass through s e nsor flag . 202 Pa per Jam O pen Rear Door Me ssage d isplays. A sheet of p aper feeds out to the st andard bin even though bin x is selected. Paper exit s half way out of the redrive. Ser v ice Ti p: For t[...]

Diagno st ic Inform atio n 2-77 4069-X XX Remove Paper - Output Bin X is displayed, POST Incomplete , Unable to clear t he messa ge. 271 P aper Jam - Ch eck B in X. PO ST In complete 271 Pa per Jam - Chec k Bin X, PO ST Complet e, First Sheet of paper feeds into Out pu t Bin X. Note: Before perf or m ing the following checks r un the Outpu t Bin X [...]

2-78 S er vic e Manu al 4069-X XX 990 Se rvice - BI N X FRU Action 1 D .C. Mot or Mecha nical Li nkage Assembly Check the DC motor cab le connec to r to be s ure i t is corre ctl y ins talled at J4 on the output e xpander opt ion board. If correct, dis connect J4 from the o ption boar d and check th e res ist anc e of the mo tor on the cab le conne[...]

Diagno st ic Inform atio n 2-79 4069-X XX No indication that Bin X is Full OR No indication that Bin X is Near Full High-Ca p aci ty O u tput St acke r Ser vice Ch e ck Ser v ice Ti p: Th e majo rity of the m echan ical co mponen ts ca n be obse r v e d dur ing op eration b y r emoving t he left, r ig ht and fron t cov ers. The h igh c apacity o ut[...]

2-80 S er vic e Manu al 4069-X XX Probl ems with e xcessiv e static electri city buil dup The printer doe s not recognize one or mor e output opt ions as installed Ser vice Ti p: If mor e than a singl e output option is i nstall ed, ch eck each one to see if the p r inter recogn izes any single o ption a s insta lled. If the pr inter recog nizes an[...]

Diagno st ic Inform atio n 2-81 4069-X XX 202 P aper Jam O pen R ear Door M essag e displ ays and a s heet o f p aper is jammed prior to the p ass through sensor flag or 202 Paper Jam Open Rear Door M essage di splays, a she et of paper feeds out to the standa rd bin even though bin X is selected a nd p ap er exits half way o ut of the redr ive ass[...]

2-82 S er vic e Manu al 4069-X XX Remove Paper - Out put Bi n X Full displays. Y ou may not be able to clear th e messa ge. 271 Pa per Jam - Ch eck Bi n X. POST Inco mplete 5-Bin Mailbox Servic e Check Ser vice Ti p: The major ity of the m echan ical co mponen ts can be obser v ed du r ing operati on by removing the l eft, r ight side cov ers. Mode[...]

Diagno st ic Inform atio n 2-83 4069-X XX Prob lems wi th exce ssive static elec tricity buildup The printer doe s not rec ognize one or more output opt i ons as installed. Ser v ice Ti p: If mo re than a s ingl e outpu t option is ins talled , check each one to s ee if the pr inter recogn izes any si ngle option as being inst alled . If the p r in[...]

2-84 S er vic e Manu al 4069-X XX 271 Pa per Jam - Ch eck Bi n 1 displa ys 274 Pa per Jam - Ch eck Bi n 4 Disp lays Ser vice Tip : Wh en a 274 P aper J am Che ck Bin 4 me ssag e disp la ys, a pr ob lem e xis ts wi th the top pa ss thru se nsor assemb ly or th e control board. FRU Action 1 Bottom P a ss Thru Sensor Flag As semb ly Control Bo ard Che[...]

Diagno st ic Inform atio n 2-85 4069-X XX Ready Bin X Full mes sage disp lays - May b e able to clea r messa ge and will feed paper into Bin sel ected. Bin X is full - No message that Bin X is full displa ys Ready - Bin X Full displays and p aper feeds into Bin X FRU Act io n 1 Bin X Sens or Bin X Sensor Cab le Bin X Sensor Flag Contro l Board Chec[...]

2-86 S er vic e Manu al 4069-X XX Paper d oes n ot feed into the bin se lected. 271 Pa per Jam - Check Bin 1 di splays FRU Action 1 Def lec tor Deflector Spring Deflector Co ver Deflector Co ver Sp r ing Shaft as semb lies Chec k al l the bin par ts f or s igns of miss ing or loo se springs , binds in the deflec tor or defle ctor cov er , brok en o[...]

Diagno st ic Inform atio n 2-87 4069-X XX 990 S ervice E rror dis plays FRU Act io n 1 Mecha nical Li nkage DC Motor Assembly Chec k the DC motor cable c onnector to b e sure it is cor rec tly insta lle d at J2 on th e control boa rd. If correct, dis connect J2 from the c ontrol boa rd and ch ec k the resistanc e of the mot or on th e cable connect[...]

2-88 S er vic e Manu al 4069-X XX Paper Feed Ser vic e Chec k If you hav e a 936 T r a nspor t Mot or Error go to t he “ Main D riv e Service Check ” on pag e 2-68 . Autocompensator fails to feed p aper . Failures occur randomly throug hout the st a ck of p a per . FRU Action 1 Alignm ent Assem bly Chec k to ens ure the al ignment as sembly is [...]

Diagno st ic Inform atio n 2-89 4069-X XX Paper feed f ailures o ccur o nly n ear the top of th e stack of paper . The mos t com mon ca use of this pr oblem is paper cur l. Rem ov e the paper fr om tray x and che ck f or the n atural c ur vature in the pap er . Reinstal l the p aper in the cor rect m anner . If th e problem persi sts, it ma y be ne[...]

2-90 S er vic e Manu al 4069-X XX Multipurpose T ray Paper f ails to feed fr om the multipurp ose tray . The pick rol l should make one co mplete re volution and s top wi th the flat side dow n. If the pick roll tur ns but doe s not pick paper , check the roll for signs o f wear , oil o r grease o n the s urface of the pick roll or slick spots. If [...]

Diagno st ic Inform atio n 2-91 4069-X XX Printhe ad Service Check The pr in thead a ssem b ly does n ot cont ain any ser vice re place able par ts or compo nents. If ser vice e rror cod e 930 d isplays , the wrong pri nth ead is inst alled in the pr in ter . Note: A 201 pa per jam m ay also indi cate a failing pr inth ead . The paper m a y have ja[...]

2-92 S er vic e Manu al 4069-X XX Print Quality Servi ce Check Ser vice Ti p: Before troubleshoo ting any p rint qualit y p rob l ems d o the f oll owing: • Inst all an other pr i nt car tri dge i f av ailable before proce eding with the s er vic e ch ecks. • Use T ra y 1 t o test for pr int qua lity of the ba se pr inter . • Repla ce the cha[...]

Diagno st ic Inform atio n 2-93 4069-X XX Print Quality - All Black P age Ser v ice Ti p: An a ll blac k pa ge is generally caused by a problem in the hi gh voltage syst em or a n inco rrect high voltage in the pr intin g proces s res ulting in to ner de velopm ent on the en tire pho tocond uctor dru m. Print Quality - Bla nk Page FRU Act io n 1 Hi[...]

2-94 S er vic e Manu al 4069-X XX 2 H igh V olta ge Co nta ct Che ck the P C dr um co nt ac t on t he r igh t side fr ame f or damage , PC drum cont act w ear or con taminati on. If the c ontact is bent or da maged, replac e the contac t. No te: Inspect th e HVPS PC drum contac t on the bo ard f or an y si gns of damag e or contam ination. 3 HVPS C[...]

Diagno st ic Inform atio n 2-95 4069-X XX Print Quality - Ra ndom Marks Ser v ice Ti p: Th e pri mar y cau se of rando m mar ks i s due to loose mater ial moving arou nd insid e the pr inte r and attaching to the photoc onductor , cha rge r oll or t r a nsf e r roll . Print Quality - Blurr e d or Fuzzy Print Blurr ed of fu zzy pr int i s usu ally c[...]

2-96 S er vic e Manu al 4069-X XX Print Qualit y - Evenly spaced horiz ont al l ines or marks FRU Action 1 Lines spaced 3.1 9 mm (.126 i nch) apar t This c an be ca used by the moto r pi nion gea r on t he ma in dr ive motor . Replac e the mai n dr ive motor . 2 Lines spaced 22.32 mm (.882 i nch) apar t Lines spaced 28.7 mm (1.130 inch) apa rt Line[...]

Diagno st ic Inform atio n 2-97 4069-X XX Print Quality - Ba ckground Ser v ice Ti p: Som e background problems can be c aused b y r ough papers, no n-Lexmark toner car tr idges or i f the media te x ture is set to the roug h setti ng. Some slick or coa ted pape rs m a y als o cause background. Som e problems oc cur with p r inters th at r un a la [...]

2-98 S er vic e Manu al 4069-X XX FRU Action 1 Erase Lamp /Lens As sembly (mod els 01 0/ 212/41 4/616) Che ck the e rase la mp le ns for any signs of toner , paper dus t or other types of contamin ation. Cl ean the lens with a soft dry cloth i f necessa r y . If unab le to cl ean the contam ination o ff the len s, replac e the lens and lamp ass em [...]

Diagno st ic Inform atio n 2-99 4069-X XX 5 Engine B oard HVPS Conne ctor Check the foll owing vol t age s at J 10 on th e engine board. Me asure the v oltage s from J10 t o printer g round. Printer Idle J10 -1 appro ximatel y 0 V dc J10 -2 appro ximatel y 4 V dc J10 -4 appro ximatel y 0 V dc Printer Printing J10- 1 vari es 0 V dc t o +5 V d c J10-[...]

2-100 S er vic e Manu al 4069-X XX Print Quality - Ba nding Ser v ice Ti p: Band ing is diffic ult to d etect except on a page wi th a uniform gra y o r a la rge amou nt o f gr a phics pr i nted on the pag e. Bandi ng is p r imar il y due to a v ari ation in the spee d of th e pape r as it f eeds thr u the pr inte r , especia lly i n the d e velopm[...]

Diagn ostic Infor matio n 2-101 4069-X XX 2 Cha rg e Roll Ass em bly Charge Roll Link Arm C he ck the c har ge rol l for any sig ns of to ner bu ildup or othe r con tamination o n the oute r edges that correspon d to the ba nds on the page . Chec k the charge li nks and arms f or proper op eration , binds or incorre ctly mounte d counterb alance sp[...]

2-102 S er vic e Manu al 4069-X XX Print Quality - Re sidual Image Ser vice Tip : Instal l a new print ca r trid ge if av ailable before doing thi s ser v ice che ck. Residu al im age ca n be ca used b y the photocon ductor , cle aning blade and other par t s insid e the pr int car tri dge. FRU Action 1E r a s e L a m p A s s e m b l y (model s 010[...]

Diagn ostic Infor matio n 2-103 4069-X XX Print Quality - Light Pr int Ser v ice Tip: Check the toner saver and pr int dar kne ss setting s first if the pr int i s light. FRU Act io n 1 T ransf er Roll Ch eck the right end of th e trans fer roll shaft f or signs of we ar or con tamination. If incorrec t, replace the tran sfer r oll . 2 Right Side T[...]

2-104 S er vic e Manu al 4069-X XX Print Qualit y - T on er on ba cksid e of prin ted page Ser v ice Ti p: This is ge nerally cau sed by loose toner in the m achine in the paper path being carr ied th rough the pr inte r on the backsid e of the pap er . FRU Action 1 Hot Rol l Fuser Asse mbly T oner is bein g carried out o n the ba ckside of t he me[...]

Diagn ostic Infor matio n 2-105 4069-X XX Smart Cartri d ge Service Check Note: If y o u ar e una b le t o cl ea r a “ 32-Unsuppo r ted Car tr idge ” User Erro r M ess age, mak e su re an Optr a T pr int ca r tridge is co rrectly inst alled in the p r inter . The car tr idg e is easil y iden tified by the smar t chip loca ted on t he top r ight[...]

2-106 S er vic e Manu al 4069-X XX Ser i al Po rt Ser v i ce Ch eck Ru n the “ Se r ial Wr ap T est ” o n page 3-12 . Note: The Se rial Wrap T est is designed to che ck the ser ial por t hardware by using a wrap plug (P /N 13290 48) a nd in v oking th e Ser ial P ost Dia gnosti c T est. The tes t help s isola te the p rinte r from the ser ial c[...]

Diagn ostic Infor matio n 2-107 4069-X XX T ransfe r Roll Service Chec k Ser v ice Tip: T he transfer roll is 5 1.02 m m (2. 009 i nch) di ameter . A ny pri nt quali ty problems su ch as lines that are spac ed 51.02 mm apar t indi cate you shou ld che ck the transfer roll f or dam age, tone r or f or eign mater i al buildup. Ser v ice Tip : The tra[...]

2-108 S er vic e Manu al 4069-X XX erase la mp as sembly in stalled . Check to make sure the c orrect le vel HVPS is ins talled . Go to “ Pr inter Ser ial Labe l ” on page 7-2 to identify the pr inter ser vice le vel. FRU Action 1 T r ansf er Roll As semb ly Check the tran sf er roll for any sign s of toner buil dup , surf ace damage to the rol[...]

Diagn ostic Infor matio n 2-109 4069-X XX 4 HVPS - 91 7 Error Code Chec k the v olta ge at J10-3. Th e v oltage c hanges fro m +24 V dc w ith the p r inter idle to 0 V dc when the printer runs the print test. If the v oltage is inco rrect, chec k the cont inuity of line J10 -3 in the fro nt cab le harness to the HVPS. If th ere is no continu ity , [...]

2-110 S er vic e Manu al 4069-X XX[...]

Diagn ostic Ai ds 3- 1 4069-X XX 3. Diag nostic Aids This c hapte r e xpl ains the tests and pr ocedure s to i dentify pri nter f ail ures an d verify re pairs have correct ed the p rob lem. T o run th e pr inte r diagno stic tes ts des cr ibed in th is c hapter , you must put the pr inter in Diagn ostic Mo de. Diagnostic M ode T o enter the Di agn[...]

3-2 Ser vic e Manual 4069-X XX Device T est s Quick Di sk T est This t est per f or ms a non -destr uctive rea d/wri te on on e block per trac k on the disk. T he test reads one block on each t rac k, sav es the data, a nd proce eds to write and r ead f o ur test p atter ns to the bytes in the block. If the block is good, the saved data is written [...]

Diagn ostic Ai ds 3- 3 4069-X XX –“ xxxx Ba d Bloc ks/yy yyyy Usa bl e ” messa ge dis pl ays if f e wer than 2000 ba d blocks are dete cted. xx xx indi cates the number of bad bloc ks and yyy yyy in dicates the number of usab le bl oc ks. –“ xxxx Ba d Bloc ks/ Replac e Disk ” message displays if more than 2000 ba d blocks are dete cted.[...]

3-4 Ser vic e Manual 4069-X XX 3. T urn the pr in ter On a nd re lease the buttons onc e “ P e rf or mi ng Self T est ” di splays. – Once the pr in ter is i dle, the emula tion c an be d ownloaded agai n. 4. Program th e download e mulation in to the code ov er lay SIMM agai n. 5. If thes e ste ps do not reso lve the problem, rep lace the co [...]

Diagn ostic Ai ds 3- 5 4069-X XX 1/100 inc h. A positi ve offset mo ves the te xt down the page and widen s the to p margin while a nega tive offset mov es the text up the page a nd narr ows the top m argin. 3. P ress Retur n/Stop to e xit the test. Check the T op M argin O ffset o f the base p r inter . Duplex Sensor T e st This t est is u sed to [...]

3-6 Ser vic e Manual 4069-X XX The following ap pears on the pr inter display: DUP LEX M O T OR AA BB CC DD E E FF T o pass t he test the f ollo wi ng results must di spla y: AA = 00 BB = in th e range of 20 throu gh 3 F incl usively (hex) CC = i n the range of 3A th rough 5D i nclusi v ely (he x ) DD = i n the ra nge of 1 1 thro ugh 1F in clus ive[...]

Diagn ostic Ai ds 3- 7 4069-X XX Duplex Feed 1 T est This t est feeds a blank she et of pap er to the d uplex paper sto p posi tion 1. T o run th e Duplex F eed 1 T es t: 1. S elect Dup le x Feed 1 from the Dupl e x T est m enu. – The power i ndica tor blinks whil e the pa per is f eeding. – "Dup le x F eed 1 /F e eding" me ssag e dis[...]

3-8 Ser vic e Manual 4069-X XX Erro r Log V i ewing the Error Log The er ror log is he lpful to the s er vic er by providing a hist or y of pri nter e rrors. The er ror log conta ins the 12 most rec ent er rors that hav e occu rre d on the pri nter . The mo st re cent er ror di splays in positio n 1 and the old est er ror di splays in pos ition 12 [...]

Diagn ostic Ai ds 3- 9 4069-X XX Hard ware T e sts The f ollowin g Hard w a re T ests ca n be s elect ed from this menu: LCD T est Butt on T est DRAM Memor y T est ROM Memo r y T e st P arallel W rap (if av ai lable) Ser ial Wrap (if availab le ) Ser ial 1 Wrap (if av ai lable) Ser ial 3 Wrap (if av ai lable) LCD T est T o run th e LCD T est: 1. S [...]

3-10 S er vic e Manu al 4069-X XX SDRAM Memory T est The pur p ose of this tes t is to check the validity o f SDRAM , both stand ard and optio nal. The tes t writes patter ns of da ta to SDRAM to v er ify th at eac h bit in me mor y c an be se t and read corre ctly . T o run the SD RAM Me mor y T est: 1. Selec t SDRAM Memor y T est from th e menu. [...]

Diagn ostic A ids 3-11 4069-X XX Each ti me the test fin ishes, the s creen updates with the resul t. If the test p asses, the P ass Count increas es by 1, howe v er if the te st fails, one of the following me ssages disp la ys f or approximately thre e secon ds: ROM Ch e cksu m E rr or ROM Burst Read Erro r Once th e maxi mum pas s count o r f ai [...]

3-12 S er vic e Manu al 4069-X XX DMA Ad dres s Error DMA I nterr upt E rror DMA Memory Er r or DMA B ackg r ound Error Clear Init Rise Error F alse Init Rise Erro r A u tof eed Rising I nterr upt Er ror Clear Autof eed Rise Error F alse A utof eed Ris e Error A u tof eed F alling In terr upt Er ror Clear Autof eed F all Error Once th e maxi mum co[...]

Diagn ostic A ids 3-13 4069-X XX Each ti me the test fin ishes, the s creen updates with the resul t. If the test p asses, the P ass Count increas es by 1, howe v er if the te st fails, one of the following failure mes sages displays f o r approximatel y thre e second s and t he F ail C ount in crea ses by 1: Receive Statu s Interr u pt Error Stat [...]

3-14 S er vic e Manu al 4069-X XX Input T ray T est s Input T ray Fee d T est This t est le ts the s er vicer obs er ve the pape r path as me dia is f eedi ng throu gh the pr inter . A blank sheet of pape r f e eds th rough the pri nter as the laser tu r ns off du r ing this te st. The on ly wa y to obs er ve the pap er path i s to op en the l ow e[...]

Diagn ostic A ids 3-15 4069-X XX The multi pur pose tra y an d the env e lope feeder do no t hav e a p aper low sens or . The multipur pose tray does not hav e a pa ss thro ugh sensor . Output Bin T est - St andard Bin This t est is u sed to v er ify if the sta ndard bin sens or is wor kin g corr ectly . T o run th e Stand ard B in Sens or T est: 1[...]

3-16 S er vic e Manu al 4069-X XX Output Bin Sensor T est This t est is used to ver ify if the outp ut bin s ensors are wor kin g corr ectly . T o run the Outp ut Bin Sen sor T est: 1. Selec t Sens or T est from the Outpu t Bin T est menu. – "Outpu t Bin/ Full =OP/Inp ut=O P" me ssage di splays. – Full = Ou tput Bi ns Ful l Sensor –[...]

Diagn ostic A ids 3-17 4069-X XX If the h igh c apaci ty outp ut stack e r is s electe d then t he follo w ing is disp la yed: HC BIN 1 TP=OP , P=OP , F=OP , NF=OP IP = high ca pacity outpu t stack er top po sition s enso r P = hi gh cap acity ou tput st ack er pa ssthr u sensor F = h igh ca pacit y outp ut stacker full s ensor NF = h igh c apacity[...]

3-18 S er vic e Manu al 4069-X XX 5-Bin Mailbox Diverter T est Note: This tes t checks the operation of each m ailbox output div er ter . Also i f more than on e 5-bin m ailbox option i s installe d, the test che cks all o f the diver ters in stalled o n th e pri nter . When the test is sel ected fro m the d iagnosti c menu the f ollo wi ng is disp[...]

Diagn ostic A ids 3-19 4069-X XX Print Registra tion The pr in t regis tration range is as follows: Bott om Margi n: -20 to +20 Ea ch in crement cause s approximatel y .55 mm shift in the bott om margi n. T op Marg in: -25 t o +25 Left M argin: -25 to +25 Righ t Margin: -10 to + 10 T o set Pr int Re gistration : 1. S elect Reg istration fr om the D[...]

3-20 S er vic e Manu al 4069-X XX Pri nt er Setup Setting the Page Count This lets the s er vic er chan ge the page count from the dia gnostic menu. This i s used whenev er the engi ne board is replace d because this boa rd co ntains th e pri nter's NV RAM Me mor y where the p age count is stor ed. T o set the P age Count: 1. Selec t P age Cou[...]

Diagn ostic A ids 3-21 4069-X XX Maintenance Pa ge Count This cou nter is re set by the ser vicer after a “ 80 Sc hedule d Maint enanc e ” message disp lays (300K copie s) a nd a ma intenan ce kit is insta lled. T o vie w t he Mai ntenanc e P age Coun t: 1. S elect Ma intena nce Cou nt V alue from t he diag nostic m enu. 2. P ress R etur n to g[...]

3-22 S er vic e Manu al 4069-X XX validate the Co nfiguration ID . If th e ID is inv alid th en "INV A LID ID" m essa ge displ a ys on Lin e 2 before the I D redisp la ys . Y ou hav e to reenter the Co nfiguration ID unti l a valid ID i s verifie d. If the ID is valid then t he ID is sav ed in NVR AM and the pr inter autom aticall y PORs [...]

Diagn ostic A ids 3-23 4069-X XX Print Contra s t The pr in t contrast se tting cont rols the dev elo per voltage offs et. The prin t contra st ca n be adj usted as f ollo ws: • LO W • MEDIUM • HIGH Charge Roll The charge r oll ca n be adjusted as follows: • LO W • MEDIUM • HIGH Print T est s The pur pose o f the diagn ostic Pr int T e [...]

3-24 S er vic e Manu al 4069-X XX The con tents of th e Pr int T est P ag e v aries dep ending on the m edia insta lled in the sel ected input s ource. Note: The Pr int T est Page alwa ys pr ints on one side of the pa per , regard less of t he dupl e x s etting or the pr esen ce of a duplex option. If a so urce is sel ected that co ntains env e lop[...]

Diagn ostic A ids 3-25 4069-X XX T o run th e Pr int Quality T est P ages: 1. T urn th e printe r off . 2. P ress a nd hol d Sele ct and Retu rn . 3. T ur n on the prin ter . 4. Re leas e the buttons once P erf o r min g the Sel f T est disp la y s. 5. Th e pr inte r perf o r ms its nor mal POR cy cle then pr int o ne copy of th e Pr int Q uality T[...]

3-26 S er vic e Manu al 4069-X XX Printing Menu Settings Pa ge Note: This tes t page mus t be pr inted on let ter , legal or A4 p aper . T o print the Menu S ettings Page: 1. Select the TESTS MENU . 2. Selec t Pr int Menus from the T ESTS MENU . The page conta ins the following inform ation: • A lis t of all the pr in ter sett ings contai ned in [...]

Diagn ostic A ids 3-27 4069-X XX f eed ing al l weights of pap er like the D-r oll, th is device has its own mech anica l logic f or produci ng onl y enou gh pick ener g y to feed a sing le sh eet of p aper reg ardl ess o f its s tiffne ss. High n or mal force is o ne of the most signi ficant c ontr ibutors to double f ee ding p aper . The pi c k a[...]

3-28 S er vic e Manu al 4069-X XX option attach ed below it. T he out put e x pander op tion att ached a bov e the bas e pr inter provides pow er to the op tion ab ov e it. W e d o not recomm end t o atta ch or “ Hot Pl ug ” any options with the base pr inter power tur ned On. Duplex Option The dup lex option in terface is a s ix pin a utocon n[...]

Diagn ostic A ids 3-29 4069-X XX Fuser Operati on Hot Roll Fuser The hot roll fuser in th e Optra T prin ter i s made up of two pr imar y assemblies. T he first assem b ly is the top fus er cover which conta ins the the r misto r/cable, ther mal fuse, cable assembly , le ft and r i ght lamp b rac k ets and cover . T his is a com plete a ssem b ly a[...]

3-30 S er vic e Manu al 4069-X XX Pape r Feed Jams Paper Jams - Base Printer Error Mes sag e 200 - Pape r Jam - Remove Cartridg e This m essage i ndicates that p aper is jamme d at the prin ter i nput sensor . Thi s condi tion c an be caus ed by the p aper jam ming pr ior to activating the input s ensor flag, th e sensor not de tectin g paper over [...]

Diagn ostic A ids 3-31 4069-X XX Error Me ssage 24x (x=T ray 1 through 5) Pa per Jam Check T ray x. The pap er has n ot cle ared the p ass t hrough s ensor or r eached t he pass through sens or of t he option a bove tr ay x. Error Messag e 250 - Paper J am - Chec k MP F eeder The pap er is jammed i n the mul tipur pose f eede r and has not reache d[...]

3-32 S er vic e Manu al 4069-X XX[...]

Repai r Inf orma tion 4-1 4069-X XX 4. Rep air In form atio n W ARNING: Re ad the following before handli ng ele ctronic par ts. Handling ESD-Sensiti ve Par t s Many ele ctronic produc ts use pa r ts that ar e known to be sen sitive to electr ostatic dischar ge (ES D). T o prev ent dama ge to E SD-sensi tive par ts, f ollow the instr u ction s belo[...]

4-2 Ser vic e Manual 4069-X XX Adjustment Procedures Duplex Motor Drive Belts Do the d uplex motor belt and dr ive belt adju stment whenev er you remov e or replace the dup le x motor or loose n the motor or dr ive belt idler pull ey . Ser vice Ti p: Exces sive belt tension c an re sult in sta lling the duplex motor . T oo little belt te nsion can [...]

Repai r Inf orma tion 4-3 4069-X XX Fuser Solenoid Adjustment P erf or m the fus er sole noid a djust ment whe ne ver y o u rep lace the fuser so leno id. Adjus t the fuser soleno id while inst alled in the pr inter . Adju st the screw on the e ccent ric mounte d on the sole noid ho usin g to provide an air gap between th e rear of th e solen oid s[...]

4-4 Ser vic e Manual 4069-X XX Printhead Asse mbly Adjustment Do the p r inthea d assembly a djustm ent whe ne ver y o u remov e or replac e the pr inth ead as sembly or l oosen the mounti ng screws. Install t he new pr inthea d with the thr ee mo unting sc re ws c entered i n the sl ots in th e pri nthead frame ass embly . Leav e th e screws loos [...]

Repai r Inf orma tion 4-5 4069-X XX Paper A lignment Assembl y Adjustment Do the alignm ent asse mbly adjus tment whene ver you replac e the alig nment a ssembly . Alwa y s pr int a c op y of the Qu ick T es t P age bef o re mak ing any adju stment s to the ali gnment assem b l y reference adjus tm ent sc rew . Wh en repla ci ng the ali gnm ent as [...]

4-6 Ser vic e Manual 4069-X XX b . Pr int a c op y of the Quick T est P age a nd che ck the margi n adju stmen ts pr inte d on the test page. These s ettings sh ould be wi thin the ran ge speci fied in “ Pr i nt Regi stratio n ” on page 3-19 . The reference screw can be ad juste d withou t loosen ing the locknut. T ur n the sc rew a f ew turn s[...]

Repai r Inf orma tion 4-7 4069-X XX Screw I dentification T able The following ta b le c ontain s screw typ es, location s, and quan tities nece ssar y to se r v ice th e pri nter . Eac h sc rew callout i n the r emov a l proced ure graphic displ a ys the screw ref erenc e number liste d in the table. P ay careful attenti on to e ach s crew type lo[...]

4-8 Ser vic e Manual 4069-X XX M3. 5x8 m m Thread Cutting s pring mounti ng 1 cont roller board m ounti ng (front) 2 integ r a ted tr a y ITC board mo unting 2 stac ke r suppor t to right side fr ame atta ch 2 M3.5x 12 mm Thread Cutting en gine boar d shield to left f rame attach 1 paper alignme nt asse mbly mounti ng 2 toner cartridge guide trac k[...]

Repai r Inf orma tion 4-9 4069-X XX M3x 6 mm Ta p t i t e outer shield mounti ng 6 inner redriv e deflec tor mou nti ng 2 interc onnect board to cente r pan moun ting 2 engin e board (bottom holes) moun ting 2 contro ller board to interc onnect board grou nd atta ch 2 contro ller board to inner shie ld mo untin g 2 contro ller board (back) mou ntin[...]

4-10 S er vic e Manu al 4069-X XX M3x12 mm T apti te P anh ead HVPS board mounting 1 M3x28 mm T apti te P anh ead de v eloper d r iv e gro und (botto m hole) attach 1 M3x6 mm T apti te P anh ead stac k er duct mo unting 1 engi ne board m ounting 2 cont roller to s hield mounti ng 2 cont roller board m ounti ng 2 in pa n mounti ng 2 shie ld g roun d[...]

Repai r Informa tio n 4-11 4069-X XX M3.5 x8 m m Plastite Th read For m i n g autoc ompensa tor mounting 3 M3.5 x10 m m Plastite Th read For m i n g r i ght side cov e r mount ing 1 right side fr ame to p an atta ch 3 left s ide frame to pan atta ch 1 M3x 6 mm SEMS Machi ne Screw with was he r fuser board mounti ng 1 M3.5 x12 m m Plastite Th read F[...]

4-12 S er vic e Manu al 4069-X XX Removal Pr oc edur es CA UTION: Remov e th e power cord from the pr inter or wall outl et bef ore you connec t or dis connect any cable or ele ctro nic b oard or asse mbly f or pe rsonal saf ety and to pr e vent dama ge to th e pri nter . Use t he han d grip s on the s ide of the p rinte r . Make sure your finger s[...]

Repai r Informa tio n 4-13 4069-X XX Right Cover 1. Ope n the up per a nd botto m front c ov ers. 2. Re leas e the cov e r latch (A ) and remov e th e ri ght cover mounting sc rew (B).[...]

4-14 S er vic e Manu al 4069-X XX 3. Remove the redri v e assembly . 4. Remove the ri ght side c ov er mo unting sc rew (B). 5. Remove the right s ide cover .[...]

Repai r Informa tio n 4-15 4069-X XX Upper Front Cover 1. Ra ise t he uppe r front cover . 2. Re mov e the u pper fro nt cov er mou nting sc re ws (A). 3. Ro tate the cov er upward to allow the re ar cov er h inges to c lear the m ountin g slot s and remov e the cov er .[...]

4-16 S er vic e Manu al 4069-X XX Laser As sembly Co ver 1. Remove the left door . 2. Remove the right c ov er . 3. Remove the rear pape r deflec tor . 4. Press the fu ser wiper cov er l atch a nd remov e the cover . 5. Remove the paper fu ll se nsor fl ag assem b l y from th e moun ting br ac ke t. 6. Remove the mount ing scr e w s (A) and remove [...]

Repai r Informa tio n 4-17 4069-X XX Controller Board 1. Re mov e th e inner EMC sh ield. 2. Re mov e th e contro ller boa rd mo unting sc rew (A). 3. Re mov e th e contro ller boa rd mo unting sc rews (C). 4. Re mov e the c ontro ller boa rd parall el por t mou nting sc rews (B). 5. Re mov e the s er ial por t mou nting s crews if pres ent. 6. Re [...]

4-18 S er vic e Manu al 4069-X XX Devel oper Drive As sembly 1. Remove the inner EMC shiel d. 2. Remove the de veloper dr ive assembly moun ting screws (A) . 3. Remove the de veloper dr ive assembly . Note: Be sure th e dev elope r dr ive assembly whee l alig ns wit h the hub on the mai n dr ive assembly when reinsta lling the asse mbly .[...]

Repai r Informa tio n 4-19 4069-X XX Duplex B oard 1. L ift the base pr int er from t he duplex assembly . 2. Re mov e th e f our d uplex board cover mounting screws. 3. G ently d isco nnect the cables fr om the d uplex b oard. Use cau tion to a void damag e to the cables an d connec tors. 4. Re mov e the two duplex board moun ting sc re ws and rem[...]

4-20 S er vic e Manu al 4069-X XX Duplex Motor 1. Remove the duple x fr ont cov e r door . 2. Gent ly dis connect t he cables from the du ple x b oard. Use cau tion to a void damag e to the cables and connect ors. 3. Remove the f our m ountin g screws from th e left and r ight retu rn guid es and remov e t he guid es. 4. Remove the f our m ountin g[...]

Repai r Informa tio n 4-21 4069-X XX EMC Shields Inner EMC Shi eld 1. Re mov e the l eft door . 2. Re mov e the o uter EMC shi eld. 3. Re mov e all option boards from th e connec tor boar d slots. 4. Re mov e the i nner EMC sh ield m ountin g screws (A). 5. Re mov e th e inner EMC sh ield.[...]

4-22 S er vic e Manu al 4069-X XX Oute r EMC Shiel d 1. Remove the left door . 2. Loos en the outer EMC shiel d moun ting s crews (A) and r emov e the s hield .[...]

Repai r Informa tio n 4-23 4069-X XX Engine Board 1. Re mov e th e inner EMC sh ield. 2. Di sconne ct all c ables from the engin e board. 3. Re mov e the e ngine b oard mou nting s crews (A). 4. Re mov e the e ngine b oard cag e moun ting s crew (B) from the main d riv e motor a ssemb ly . 5. Re mov e the e ngine b oard. Note: Anytime the engin e b[...]

4-24 S er vic e Manu al 4069-X XX Fans Auxiliary Fan (Models 614/61 6) 1. Remove the right c ov er . 2. Remove the inner EMC shiel d. 3. Remove the fuse r wiper cov er . 4. Discon nect t he aux iliar y fan cable fro m the en gine b oard a t connec tor J7. 5. Note th e rout ing of the auxil iar y f an c able (A) and r emov e t he fa n ( B ) .[...]

Repai r Informa tio n 4-25 4069-X XX Main Fan 1. Re mov e the to p rear c ov er . 2. Re mov e th e inner EMC sh ield. 3. No te the r outin g of the main fan cable (A) and disconn ect the cable from the eng ine boa rd at con necto r J1. 4. Re lease the four latches ( B) and rem ov e the f an from the le ft side fram e.[...]

4-26 S er vic e Manu al 4069-X XX Frames EP Fra me Assembl y 1. Remove the left and r igh t side frames. 2. Remove the EP frame as sembly . Left S ide Frame 1. Remove the engine b oard. 2. Remove the main dri v e ass embly . 3. Remove the upper fron t cov er hinge a ssembly . 4. Remove the mulitpur pose tray /l ow er deflec tor ass embly . 5. Remov[...]

Repai r Informa tio n 4-27 4069-X XX 7. Plac e t he prin t er on its ba ck and re mo ve the le ft sid e fra me moun ting screws (A) . 8. Re mov e the l eft side f rame .[...]

4-28 S er vic e Manu al 4069-X XX Right Side Frame 1. Remove the right s ide cover . 2. Remove the L VPS. 3. Remove the multipu r pose tra y assem b l y . 4. Remove the auxi liar y f an asse mbly . 5. Discon nect the auto compe nsator ar m bias s prin g from the r ight side fram e. 6. Remove the toner sens or m ounting screw (A), disco nnect t he s[...]

Repai r Informa tio n 4-29 4069-X XX Caution: Be sure t he fuser as s embl y has cooled bef ore work ing on a n y of th e fuse r FR Us. Fuser 1. Re mov e th e redr ive assembly . 2. L oosen the fuser mounting screws and rem ov e the fuser .[...]

4-30 S er vic e Manu al 4069-X XX Fuser Boar d 1. Remov e the fuser assem b l y . 2. Remove the fuse r board cov er . 3. Discon nect t he cables from th e fuse r board. 4. Remove the fuse r board mountin g screw . 5. Relea se the fus er boar d from the stand off tab a nd lif t the fuser board f rom th e fuser a ssembly .[...]

Repai r Informa tio n 4-31 4069-X XX Fuser Cover 1. Re mov e the fu ser assem b ly . 2. No te the the rm istor c able routing and disconn ect the c able from the fu ser board. 3. Re mov e the l eft and righ t lamp brac ket mou nting sc re ws (A). 4. Re mov e the l eft and righ t fuser cover mounting sc rews (B) and lift the cov er from the fus er a[...]

4-32 S er vic e Manu al 4069-X XX Fuser Det ack Housing Ass embly 1. Remov e the fuser assem b l y . 2. Remove the fuse r cov er assembly . 3. Remove the fuse r lamp . Use care when ha ndling the la mp . 4. Disenga ge the hotro ll bear in g clips to fr ee th e fuse r frame walls. 5. Gen tly appl y outward p ressur e on t he left and r ight fu ser s[...]

Repai r Informa tio n 4-33 4069-X XX Fus er T r ansf er P late 1. Re mov e the u pper p aper defl ector . 2. Re mov e the fu ser transfer roll. 3. Re mov e the i nner pape r defl ector . 4. L ift the left si de of t he fuse r transfer plate (A) and mov e the plat e to the left to clear th e r ight side f rom its mounti ng. 5. Re mov e the fu ser tr[...]

4-34 S er vic e Manu al 4069-X XX Fuser Envel ope Conditioner Solenoid 1. Remov e the fuser assem b l y . 2. Remove the solenoid m ountin g screw (A). 3. Discon nect t he soleno id li nk (B). 4. Remove the solenoid f rom th e fuser a ssem b ly . Note: Do the “ Fuser Sol enoid Adjus tment ” on page 4 -3 when e v er you replace the fus er sol eno[...]

Repai r Informa tio n 4-35 4069-X XX Fuser Nar row Media Sensor/Flag Assembl y 1. Re mov e the fu ser assem b ly . 2. Re move the e xit r oll asse mbly . 3. Re mov e th e fuse r board cov er . 4. Di sconne ct the sen sors fr om the fuser bo ard. 5. Re mov e the l ow er exit gui de assem b l y 6. Re mov e th e sensor/fl ag as sembly from the lower e[...]

4-36 S er vic e Manu al 4069-X XX The fus er la mp FR U is colo r coded. The left and r igh t fuser l amp brac ket acc ess hole s let you view the end of the lamp. Use the f oll owing table to id entify and i nstall th e cor rect la mp . Fuser Lower Ex it Guide Assembly 1. Remov e the fuser assem b l y . 2. Remove the fuse r cov er assembly . 3. Re[...]

Repai r Informa tio n 4-37 4069-X XX High V olt age Power Supply 1. Re mov e the i nner pape r defl ector . 2. Re mov e the to ner sens or cable from the retai ner (A) o n the front of the HVP S. 3. Re mov e th e ri ght si de cover . 4. Di sconne ct the H VPS cable from the HVP S at conn ector ( C). 5. Di sconne ct the t ransf er roll ca b l e from[...]

4-38 S er vic e Manu al 4069-X XX Integrat ed T ray Compens ator Assembly 1. Remove the paper tra y . 2. Remove the left door . 3. Remove the inner EMC shiel d. 4. Discon nect t he compen sator motor c able (A) from t he engi ne board. 5. Pla ce the prin ter on its s ide. 6. Locate t he inte grated tra y comp ensato r assembly (B) on the bottom of [...]

Repai r Informa tio n 4-39 4069-X XX Integrated T ray Compensator Pic k Roll Assembly 1. Re mov e the p aper tra y . 2. Place t he print er on i ts sid e. 3. L ocate the compen sator assembly o n the bo ttom of t he pr int er and p ull the c ompensat or ar m awa y fro m the pr inte r . 4. Un snap the pick rol l assem b ly ( D) from its m ountin g a[...]

4-40 S er vic e Manu al 4069-X XX Interconnect Board Assembly 1. Remove the inner EMC shiel d. 2. Remove the engine b oard a nd shield. 3. Remove the L VPS. 4. Discon nect a ll cables from the int erconne ct boar d. 5. Pla ce the pr in ter on it s b ack and remove the mounting screws (A). Note: Go to “ Inte rconnect B oard ” on pag e 5-12 to id[...]

Repai r Informa tio n 4-41 4069-X XX 6. Re mov e the i nterconn ect bo ard assembly.[...]

4-42 S er vic e Manu al 4069-X XX Low V olt age Power S u pply 1. Remove the right c ov er . 2. Remove the L VPS mount ing sc re ws (A) from th e rea r of the bottom pan. 3. Pull th e L VPS as sembly from th e r ight si de of the pri nter . Initial resista nce is f elt as the au tomate p lug di sconnects. 4. Press the r elease l atch on the fu ser [...]

Repai r Informa tio n 4-43 4069-X XX Main D rive Asse mbly 1. Re mov e th e inner EMC sh ield. 2. Re mov e the g ear gu ard. 3. Re mov e the d e veloper dr ive assem b ly . 4. Re mov e the tra nsf er sha ft (A) th rough the bottom of the pr inte r . 5. Re mov e a ll cables from the ca b le clamps ( B) on the main dr ive asse mb ly . 6. Re mov e th [...]

4-44 S er vic e Manu al 4069-X XX 10. Re mov e the ma in dr i v e ass embly . Note: Do not remo ve the sc rews (E) on th e main dr ive assembly . Be s ure the ma in dr ive assembly gea r shaft a ligns wi th the hu b on the le ft side fram e when rei nstal ling the main d rive assembly .[...]

Repai r Informa tio n 4-45 4069-X XX Main Dri ve Motor 1. Re mov e th e main dri v e asse mbly . 2. Re mov e the m ain dr ive motor mou nting s crews (A). 3. Re mov e the m ain dr i v e mot or .[...]

4-46 S er vic e Manu al 4069-X XX Multipurpose T ray/ Lo wer Deflec tor Assembly 1. Open the multi pur pose tra y to a posi tion that allows the le ft and ri ght tray hinge slo ts (A) to align w ith the recta ngula r mountin g pos ts (B). Pull upwa rd on eac h tra y hi nge to re mov e the tra y from the two mountin g posts. Be careful not to bre ak[...]

Repai r Informa tio n 4-47 4069-X XX 2. Re mov e the u pper d eflector . 3. Remo ve the so lenoid mount ing scr ew . 4. Re mov e the s crews (A) mounti ng the multipur pose tra y/lower defl ector as sembly . 5. Re mov e the mul tipur pose tra y/lower deflect or assembly .[...]

4-48 S er vic e Manu al 4069-X XX Operator P anel Assembly 1. Remove the upper fron t cov er . 2. Discon nect t he operator panel ca ble . 3. Gen tly press the ope rator pane l lens tab (A) and rem ov e the operat or panel.[...]

Repai r Informa tio n 4-49 4069-X XX Operator P anel Cable/C over Open Swit ch Asse mbly Note: P a y car eful attenti on to th e cable routing throug h the pr inte r bef o re you remove the operator p anel cable/c ov er open s wi tch assembly . 1. Re mov e the l eft door , left co ver , upper fron t cov er , outer EMC shie ld an d inner E MC sh iel[...]

4-50 S er vic e Manu al 4069-X XX Optional 25 0/500 Pa per T ray Assembl y Note: Remov e the pri nter a nd other p aper feed optio ns to acc ess the f a ilin g optio nal pap er tra y asse mbly . Paper T ray Comp ensator Assembly 1. Remove the pri nter and other pap er f e ed opti ons. 2. Discon nect the co mpensato r asse mbly bias spri ng from the[...]

Repai r Informa tio n 4-51 4069-X XX Paper Alignment Assembly 1. Re mov e the u pper p aper defl ector as sembly . 2. Re mov e the i nner pape r deflec tor ass embly . 3. Re leas e the in put pap er sens or from its mo unting and r emov e. 4. Re mov e the l eft door . 5. Re mov e the p aper a lignment assem b l y mounti ng scr e ws (A) locate d ins[...]

4-52 S er vic e Manu al 4069-X XX 6. Loc ate the p aper a lignment asse mbly reference adj ustmen t screw (B) thr ough the left frame a nd re mov e the s crew . 7. Remove the paper a lignment a ssembly . Note: Do the “ P a per Ali gnment Asse mbly Adju stmen t ” on page 4-5 wh en y ou rei nst al l th e a ssem bl y .[...]

Repai r Informa tio n 4-53 4069-X XX Paper Deflec tors Inner Pa per De flector A ssembl y 1. Re mov e the p aper tra y . 2. Re mov e the u pper d eflector assembly . 3. Place t he print er on i ts sid e. 4. Re mov e th e lower deflect or as sembly . 5. Gen tly p r y the inn er paper defle ctor from th e left a nd r ight moun ting po sts ( A) locate[...]

4-54 S er vic e Manu al 4069-X XX Paper Input Sensor 1. Remove the inner pape r defl ector ass embly . 2. Discon nect the p aper inp ut sens or cable from the input s ensor . 3. Relea se the input paper se nsor fr om its mounting and r emov e. Paper Size Sensing Board 1. Discon nect t he pape r size sensing board cable from the board. 2. Remove the[...]

Repai r Informa tio n 4-55 4069-X XX Pick Roll 1. Re mov e the u pper p aper defl ector . 2. Re leas e the pick roll retaini ng tab a nd slide the pick roll o ff the shaft.[...]

4-56 S er vic e Manu al 4069-X XX Prin thea d 1. Remove the laser assembly c ov er . 2. Discon nect the p r inthead cables (A) fro m the pr inth ead asse mb ly . 3. Remove the printh ead mou nting sc rews (B) and rem ov e the pr inthead . Note: Do the “ Prin thead A ssem b ly Adjus tment ” on page 4 -4 whenev er you remov e or repl ace the pr i[...]

Repai r Informa tio n 4-57 4069-X XX Redrive Assembly 1. Re mov e th e redr ive door as sembly . 2. Remo v e the re driv e e xit cov er . 3. Re mov e th e redr ive assembly moun ting s crews (A). 4. Re leas e the redr iv e ass embly mounting latche s (B) and rem ov e the r edr ive assembly .[...]

4-58 S er vic e Manu al 4069-X XX Smart Cartridge Cont act s 1. Remove the upper fron t cov er . 2. Relea se tab ( A) and r emov e the contac t cov er . 3. Remove the contact plunge r (B). 4. Remove the screws (C) and re mov e the c ontacts (D ).[...]

Repai r Informa tio n 4-59 4069-X XX T oner Sensor 1. Re mov e th e ri ght si de cover . 2. Re mov e the to ner sens or moun ting s crew (A). Disconnec t the toner s enso r cable and rem ov e the toner sen sor .[...]

4-60 S er vic e Manu al 4069-X XX T ransfer Roll As sembly 1. Open th e upper front c ov er and remov e th e pri nt car tr idge. 2. Unsn ap the tra nsf er roll as sembly from the lef t pivot ar m. 3. Lift the transf e r roll er asse mbly tow ard the lef t and r emov e the transfer rol le r asse mbly from the prin ter . Upper Pape r Deflector Assemb[...]

Repai r Informa tio n 4-61 4069-X XX Upper Front Cover Hinge Assembly 1. Re mov e the u pper fro nt cov er . 2. Re mov e th e laser assembly c ov er . 3. Re mov e the C- clips ( A) from the upper front cover hinge assem b l y lef t and r ight h inge pins and rem ov e the pins. Note the p in or ie ntation and the C-clip loca tio n on the inside o f [...]

4-62 S er vic e Manu al 4069-X XX Upper Front Cover Interlock Switch Assembly 1. Remove the upper fron t cov er . 2. Remove the operator pan el. 3. Remove the inner EMC shiel d. 4. Pull up on the switch (A) to r emov e fr om the m ounting posts ( B). 5. Note th e rou ting of the int er lock s witc h assem b ly cable and disco nnect the cable on the[...]

Connecto r Locati ons 5- 1 4069-X XX 5. Connector Locations Low Volt age P ower Supply Connec tor Pin No. Signal CN3 Interconnect Board 1 +5 V dc 2 +5 V dc 3 Ground 4 Ground 5 Ground 6 Ground 7 +24 V dc 8 +24 V dc 9H e a t o n 10 +5 V dc 11 +5 V dc 12 Gr oun d 13 Gr oun d 14 Gr oun d 15 Gr oun d 16 +24 V dc 17 ZC Out* 18 + 42 V dc[...]

5-2 Ser vic e Manual 4069-X XX[...]

Connecto r Locati ons 5- 3 4069-X XX High V olt age Power Supply Connec tor Pin No. Signa l CN1 Eng ine Board 1 De v eloper PWM 2 +24 V dc Return 3 Charg e PWM 4 +24 V dc IN 5 TX PWM 6 TX En able 7 TX CUR PWM 8 SVR O OUT[...]

5-4 Ser vic e Manual 4069-X XX Eng ine Boa rd Connector Pi n No. Signal J1 Mai n F an 1 F an Stall 2 Ground 3M a i n F a n J3 Printhead (Mirror Motor ) 1 +24 V dc Return 2 +24 V dc Return 3R e F R E Q 4L O C K n 5S t a r t * 6 +24 V dc Return 7 +24 V dc J4 Cover Clo sed S wit ch 1 Cover C l os ed 2 Ground 3 +5 V dc J5 Printhead 1 LENA* 2 Ground 3L [...]

Connecto r Locati ons 5- 5 4069-X XX J6 Outp ut Le v el Sensor 1 Ground 2 Ground 3O p t 2 4 Ground 5+ 5 V d c J7 A uxi liary F an 414/6 16 1 Car t fan 2 Ground J8 Printhead HYSNC 1 Ground 2 HSYNC* 3 Ground 4+ 5 V d c Connect or Pin No. S ignal[...]

5-6 Ser vic e Manual 4069-X XX J10 Er ase /C ar tridge/ Sensor/In put Sensor/ HVPS 1 A T Ser vo (HVPS) 2 Servo Ou tT (HVPS) 3 TXENABLE ( H VPS) 4 T ransf er (HVPS) 5 +24 V dc (HVPS) 6 Charg e (HVPS) 7 Ground (HVPS) 8 De v eloper (HVPS) 9 Ground (In Sens) 10 In Sn s* (In Sens) 11 +5 V dc (C-Sens) 12 CTSENSE* (C-Sen s ) 13 Gro und (C-Sen s) 14 +2 4 V[...]

Connecto r Locati ons 5- 7 4069-X XX J12 T ransport Motor 1 + 24 V dc 2 + 24 V dc Retu r n 3 + 24 V dc Retu r n 4 Mot or3 5 Mot or4 6D i r 7 Mot or1 8+ 5 V d c 9 Mot or2 10 Groun d 11 Moto r0 J13 A utoco nne ct (Options) 1R X D I N 2 Ground 3+ 5 V d c 4 Ground 5 Ground J14 A utoco nne ct (Options) 1R X D I N 2 Ground 3+ 5 V d c 4 Ground 5 Ground Co[...]

5-8 Ser vic e Manual 4069-X XX J15 In tegra ted P aper T ra y - P aper Si ze Se nsor 1 +5 V dc 2 PSIZE2 3 Ground 4 PSIZE1 5 +24 V dc 6 Ground 7P O U T 8 +5 V dc 9 P aper Low 10 +5 V dc J16 Fuser 1 Exit Sensor 2T h u m p r e t 3 +5 V dc 4T h u m p l e f t 5 Ground 6T h e r m 7T h e r m g n d 8 Narmedia J17 MPT Pic k 1 MPT Pick 2 +24 V dc Connector P[...]

Connecto r Locati ons 5- 9 4069-X XX J18 A uto Compe nsa tor 1 + 24 V dc 2N / A 3 Ground 4 Ground 5N / A 6+ 5 V d c J19 MPT P ape r Out 1 Gro und 2 POSENSE 3+ 5 V d c J20 Inte rco nne ct Board N/A N/A J21 Sma r t Car tr idg e 1 S cart 2 S car t Groun d 3 Ground Connect or Pin No. S ignal[...]

5-10 S er vic e Manu al 4069-X XX[...]

Conne cto r Locati ons 5-11 4069-X XX Fuser Board Connect or Pi n No. Signal J1 Engin e Board 1 N arMedia 2T h e r m G n d 3H R T h e r m 4G r o u n d 5T h u m p A 6 +5 V dc 7T h u m p B 8E x i t S n s * J2 Th er mistor 1 Ther mGnd 2H R T h e r m J3 Thum per 1 Ground 2 +42V dc J4 Th umper Sole noid 1 Thump B 2T h u m p A J5 Na rrow Me dia Sensor 1 [...]

5-12 S er vic e Manu al 4069-X XX Interconnect Board Connector Pin No. Signal J1 Fus er Solenoid 1 +42 V d c 2 Ground J2 L VPS 1 +42 V dc 2H e a t o n 3X e r o x i n g 4 +24 V dc 5 +24 V dc 6 +24 V dc 7 Ground 8 Ground 9 Ground 10 Groun d J3 L VPS 1 Ground 2 Ground 3 Ground 4 Ground 5+ 5 V d c 6+ 5 V d c 7+ 5 V d c 8+ 5 V d c J4 A utoco nnect T op [...]

Conne cto r Locati ons 5-13 4069-X XX Note: A 90 2 ser vi c e erro r ma y di spla y if t he jum pers ar e not corr ectly i nstalle d. • Mode ls 01 0 and 01 n hav e a jum per o n J10 between the center pin and pin 5. • Mode ls 21 2 and 21n hav e a jum per between the ce nter p in and pin2 of J8, a jum per be tween the ce nter p in and pin 4 on J[...]

5-14 S er vic e Manu al 4069-X XX • Mode ls 61 6 and 6 1n hav e a jumper between the ce nter p in and pin1 of J8 and a jump er between the cente r pin and pin 3 of J9.[...]

Conne cto r Locati ons 5-15 4069-X XX Envelope Option Board Connec tor Pin No. Signal J1 1 N/A 2 Ground 3T x ( E O C ) 4 Ground 5R x ( E O C ) 6 +24 V dc Return 7+ 2 4 V d c J2 1 G round 2 P aper Present 3 +5 V dc J3 1 G round 2 P aper Present 3 +5 V dc J4 1 Moto r - Ph ase B- 2 Moto r - Ph ase A- 3 Moto r - Ph ase B+ 4 Moto r - Ph ase A+[...]

5-16 S er vic e Manu al 4069-X XX[...]

Conne cto r Locati ons 5-17 4069-X XX Duplex Option Boar d Note: Duplex connector s J10 an d J11 a re in terchan geable. No problem res ults if the con necto rs are s witche d. Connec tor Pin No. Signal J1 Mot or 1 Motor - 2M o t o r + J2 D C M oto r Sensor/En co der Board 1 +5 V dc Sen sor 2 T ach + 3 Ground J3 Stepp er Motor 1 STPMO T A - 2S T P [...]

5-18 S er vic e Manu al 4069-X XX J9 A uto conne ct , Option Bel ow 1 Ground 2 Pr txDout 3 Ground 4P r t R x d J10 A utoc onnect, Option Bel ow 1 +24 V dc 2 Ground J11 Prin ter A utoconne ct 1 +24 V dc 2 Ground J12 Prin ter A utoco nnect 1N / A 2 Ground 3P r t x D i n 4 Ground 5P r t R x D Connector Pin No. Signal[...]

Conne cto r Locati ons 5-19 4069-X XX Autoconnect - T op Connec tor Pin No. Signal T op A utoconne ct 1 0 V dc 2 +5 V dc 30 V d c 40 V d c 50 V d c 6 +5 V dc 70 V d c 8 +24 V dc[...]

5-20 S er vic e Manu al 4069-X XX Output Exp ander Control Board Connector Pi n No. Signal J1A Autoc onn ect 1 +24 V dc 2 Ground 3 +5 V dc J1B 1 Pr tx din 2 Ground 3p r t r x d 4 Ground 5N / C J2A Autoc onn ect 1 +24 V dc 2 Ground 3 +5 V dc J2B 1 pr txdout 2 Ground 3p r t r x d 4 Ground J3 Pass Thr u S e nsor 1 Gr ou nd 2 P aper Present 3R V s n s [...]

Conne cto r Locati ons 5-21 4069-X XX J5 Bin Fu ll/Near Full Dual Se nsor 1 Ground 2 Ground 3b i n f u l 4b i n f u l 5R V s n s r J6 J umper Con nector 1 Not Us ed 2N o t U s e d 3N o t U s e d Connect or Pin No. S ignal[...]

5-22 S er vic e Manu al 4069-X XX High-Cap acity Output S t acker Board Connector Pi n No. Signal J1A Autoc onn ect 1 +24 V dc 2 Ground 3 +5 V dc J1B 1 Pr tx din 2 Ground 3p r t r x d 4 Ground 5N / C J2A Autoc onn ect 1 +24 V dc 2 Ground 3 +5 V dc J2B 1 pr txdout 2 Ground 3p r t r x d 4 Ground J3 Pass Thr u S e nsor 1 Gr ou nd 2 P aper Present 3R V[...]

Conne cto r Locati ons 5-23 4069-X XX J6 C onn ector Jump er Lo cat ions J5 Bin Fu ll/Near Full Dual Se nsor 1 Ground 2 Ground 3b i n f u l 4b i n f u l 5R V s n s r J6 Ju m per Connector 1 Upper Un i t 2 Up per/Lo wer U nit 3 Lower U ni t Hig h-Ca pacit y St acker Board Pi n 1 Pin 2 Pin 3 Upper Unit Board X X Not Used Lo wer Unit Bo ard Not Use d [...]

5-24 S er vic e Manu al 4069-X XX[...]

Prev entive Main tenanc e 6- 1 4069-X XX 6. Preventive Mainte n ance This cha pte r descr ibes p roce dures for pri nter prev ent iv e ma inte- nanc e. F ollowing th ese rec ommend ations can hel p prev ent pro b- lems and ma intai n optimum performan ce. Safety Inspect ion Guide The pur pose o f this inspe ction gui de is to aid y ou in identi fyi[...]

6-2 Ser vic e Manual 4069-X XX Scheduled Maintenance The opera tor pa nel disp la ys the mes sage “ 80 Sc hedul ed Maint enance ” at e ach 30 0K pag e coun t inter val. It is neces sar y to replac e the fu ser ass embly , transfer roller and c harge ro ll at this inter val to maintai n the p rint quali ty and reli ability of the p r inter . The[...]

Pa r t s C a t a l o g 7-1 4069-X XX 7. Part s Cat alog How T o Use Th is Part s Cat a log • SIMI LAR AS SEMB LIES: If two a ssem b lies c ontain a major it y of iden tical p ar t s, they are shown on the s ame l ist. Com mon pa r ts are s hown by one index number . P ar ts pecu liar to o ne or the other of the assemblies are lis ted sepa rately [...]

7-2 Ser vic e Manual 4069-X XX Prin ter Se ri al Lab e l Look at the pr inte r se rial label to ide ntify the pr inter you ar e work ing on. Ther e are two ser vic e lev els of O ptra T pr inte rs. Some pr inter s are at a ser vice lev el B a s ind icate d by the B on the label .[...]

Pa r t s C a t a l o g 7-3 4069-X XX Use th e Model Na me/T ype table to ide ntify m odel s pecific replac ement FRUs. The par t s cata log uses the Ty p e la st three digits to identi fy model sp ecifi c FR Us. Model Nam e T ype Optr a T 610 4069- 010 Optr a T 610n 4069- 01n Optr a T 612 4069- 212 Optr a T 612n 4069- 21n Optr a T 614 4069- 414 Opt[...]

7-4 Ser vic e Manual 4069-X XX Assem bly 1: Covers[...]

Pa r t s C a t a l o g 7-5 4069-X XX Asm- Index Part Number Unit s Description 1-1 99A 1512 1 Cov er Asse mbly , R edr iv e Cap 1-2 99A 1508 1 Cov er , Fuser Wic k Asse mbl y 1-3 99A 150 6 1 Co v er Asm, Laser Ass emb l y 010 /21 2/23 v/ 23e 1-3 99A150 7 1 Cov er Asm, L as er 500 O utp ut 41 4/61 6/4 1b/ 41e/41 l NS 6 Scre w , Laser Co v er PP 99A0[...]

7-6 Ser vic e Manual 4069-X XX Assem b ly 1: C overs (continued)[...]

Pa r t s C a t a l o g 7-7 4069-X XX Asm- Index Part Number Unit s Description 1-13 99A0007 1 Label, TLI/ID/Serial No . - Blank 1-14 99A1502 1 Latch, Upper Co v er 1-15 99A000 4 1 Spring, Latch 1-16 99A1511 1 Cov er As semb ly , Lowe r F ront 1-17 99A1501 1 Oper ator P an el Assem bly 1-18 99A157 7 1 Switch, Co v er Open w /Operat or P anel Cable A[...]

7-8 Ser vic e Manual 4069-X XX Assem bly 2: Frame[...]

Pa r t s C a t a l o g 7-9 4069-X XX Asm- Index Part Number Unit s Description 2-1 99A 1643 1 Shroud, F an 250 010 /01n/23v/ 23e 2-1 99A 1592 1 Shroud, F an 500 212 /414/616/4 1b/41e/41 l/ 21n/61 n 2-2 99 A0803 1 F an, Main 2-3 99A 0138 1 Sensor , Standard Bin Le vel 212/414/6 16/41b/ 41e/41 l/21n/61n /23v/23e 2-4 99A 1580 1 Flag, Out put P aper Le[...]

7-10 S er vic e Manu al 4069-X XX Assem b ly 2: Frame (continued)[...]

Pa r t s C a t a l o g 7-11 4069-X XX Asm- Index Part Number Unit s Description 2-22 99A0466 1 Sensor , T oner C ar tridge Le vel 2-23 99A0039 2 Roller , De ve loper Suppo r t 2-24 99A0026 1 T ra y Bias Arm Assemb ly 2-25 99A1522 1 P an, C enter Asse mbl y 2-26 99A152 5 1 Deflect or , Upper PF 2-27 99A1850 1 Deflect or , In ner 2l2/4l 4/6l6/2ln/6ln[...]

7-12 S er vic e Manu al 4069-X XX Assem bly 3: Printhead[...]

Pa r t s C a t a l o g 7-13 4069-X XX Asm- Index Part Number Unit s Description 3-1 99A 1526 1 Printhead Asse mbl y , 010/01n 3-1 99A 1527 1 Printhead Asse mbl y , 212/21n/2 3v/23e 3-1 99A 1528 1 Printhead Asse mbl y , 414 3-1 99A 1867 1 Printhead Asse mbl y , 41b/41e/41l 3-1 99A 1873 1 Printhead Asse mbl y , 616/61n NS 3 Scre w , Pr inthead Mou nt[...]

7-14 S er vic e Manu al 4069-X XX Assem b ly 4: Paper Feed (Autocompensat o r)[...]

Pa r t s C a t a l o g 7-15 4069-X XX Asm- Index Part Number Unit s Description 4-1 99A 0060 1 Sensor , P aper Out In ter nal T ra y 4-2 99A 1056 1 Pick Arm Assem bly (25 0) 010/01n /23v/23e 4-2 99A 1530 1 Pick Arm Assem bly (50 0) 212/414 /616/21n/ 41b/41 l/41e/61n 4-3 99A 0070 2 Pick R olls NS 1 Scre w , Hanger PP 99 A0263 4-4 99A 1616 1 Flag, P [...]

7-16 S er vic e Manu al 4069-X XX Assem b ly 5: Paper Feed - Multipurpose Unit[...]

Pa r t s C a t a l o g 7-17 4069-X XX Asm- Index Part Number Unit s Description 5-1 99A007 5 1 Scre w , Soc ke t Set M4X5 mm 5-2 9 9A0 0 71 1 Ar m A sse mbly , MPT 5-3 99A 0076 1 Pick Roll Asse mbly 5-4 99A008 1 1 Spr ing Asse m bly , Separ ator 5-5 99A 0083 1 MPT P ad Assemb ly Kit o Restr aint P ad o MPT P ad Assemb ly 5-6 99A 1608 1 Deflect or A[...]

7-18 S er vic e Manu al 4069-X XX Assem b ly 6: Paper Feed - Alignment[...]

Pa r t s C a t a l o g 7-19 4069-X XX Asm- Index Part Number Unit s Description 6-1 99A 0089 1 Alignmen t Assemb ly P aper F eed 6-2 99A 1953 1 Screw , Ref e rence Groun d Clip 6-3 99A 0490 1 Clip , R efe rence Ground 6-4 99A049 2 1 Screw , P aper R ef erence Adjus tment 6- 5 99A0 565 1 W a sher, Referenc e Adj ustm ent 6-6 99A 0566 1 Nut, P ape r [...]

7-20 S er vic e Manu al 4069-X XX Assem b ly 7: Paper Feed - Output[...]

Pa r t s C a t a l o g 7-21 4069-X XX Asm- Index Part Number Unit s Description 7-1 99A 1586 1 Redriv e Assemb ly , Inner 25 0 010/01n/ 23v/ 23e 7-1 99A 160 4 1 Redr iv e Assemb ly , 212 7-1 99A 1533 1 Redriv e Assemb ly , Inner 50 0 414/616/ 61n/ 41b/41 l/41e/21n 7-2 99A 1644 1 Door Ass embly , Re drive 2 50 010/212 /21n/ 23v/23 e 7-2 99A 1534 1 D[...]

7-22 S er vic e Manu al 4069-X XX Assem bly 8: Int egrated Paper T ray - 25 0 Sheet[...]

Pa r t s C a t a l o g 7-23 4069-X XX Asm- Index Part Number Unit s Description 8-1 99A 1536 1 T ra y , Integ rated 25 0 Sheet 01 0/01n/23v /23e 8-2 99A 1601 1 Latch, Back R estrai nt 8-3 99A 0120 2 Restrain t P ad 8-4 99A189 4 1 Restrain t, Side 250 Sheet T ra y 8-5 99A011 9 4 We ar Str ips 8-6 99A 1812 1 Label, T ra y Opti on Number 8-7 99A 0121 [...]

7-24 S er vic e Manu al 4069-X XX Assem bly 9: Int egrated Paper T ray - 50 0 Sheet[...]

Pa r t s C a t a l o g 7-25 4069-X XX Asm- Index Part Number Unit s Description 9-1 99A 1601 1 Latch, Back R estrai nt 9-2 99A 1576 1 T ra y As semb ly 500 Sheet 212/41 4/616/21n / 41b/41 l/41e/61n 9-3 99A189 5 1 Restrain t, Side 9-4 99A029 2 4 Str ip , W ea r 9-5 99A 1812 1 Label, T ra y Opti on Number 9-6 99A 1750 1 Plate, 5 00 T r ay W ear 9-7 9[...]

7-26 S er vic e Manu al 4069-X XX Assem bly 10: Main Dr ive[...]

Pa r t s C a t a l o g 7-27 4069-X XX Asm- Index Part Number Unit s Description 10-1 99A1543 1 Gearbo x, w/Moto r 010/212/0 1n/21n/23 v/23e 10-1 99A0129 1 Gearbo x, w/M otor 414/41b/4 1l/41e 10-1 99A0801 1 Gearbo x, w/Moto r 616/61n 10-2 99A0134 1 Shaft, P ow er T ak e Off 01 0/01n/23v /23e 10-2 99A1569 1 Shaft, P ow er T ak e Off 50 0 212/414 /616[...]

7-28 S er vic e Manu al 4069-X XX Assem bly 1 1: De ve loper Dri ve[...]

Pa r t s C a t a l o g 7-29 4069-X XX Asm- Index Part Number Unit s Description 11-1 99A1544 1 Dev elo per Driv e Assemb ly 11-2 99A0136 1 Shaft, D e velop er Drive 11-3 99A0564 1 Coupler , Gear #55 11-4 1 Scre w , Dev el oper Driv e Ground PP 99A0263 11-5 2 Scre w , Dev el oper Driv e Mtg PP 99A0 263[...]

7-30 S er vic e Manu al 4069-X XX Assemb ly 12 : Hot Roll Fuser[...]

Pa r t s C a t a l o g 7-31 4069-X XX Asm- Index Part Number Unit s Description 12-1 99A1584 1 Fuser As sembl y w/115V 87 5W Lamp 414/ 616/41 b/41l/41n /61n 12-1 99A1585 1 Fuser As sembl y w/220V 87 5W Lamp 414/ 616/41 b/41l/41n /61n 12-1 99A1660 1 Fuser As semb ly w 115V 550W Lamp 01 0/212/ 01n/21 n/23v/23e 12-1 99A1661 1 Fuser As semb ly w 220V 5[...]

7-32 S er vic e Manu al 4069-X XX Assembly 1 2: Hot Roll Fuser (continued)[...]

Pa r t s C a t a l o g 7-33 4069-X XX Asm- Index Part Number Unit s Description 12-21 2 Screw , Fuser Cov er Asse mbly PP 99A0263 12-22 99A014 2 2 Retaine r , Hot R oll Bearing 12-23 99A015 0 2 Bushin g, Hot Roll 12-24 99A014 3 2 Bearing, H ot Roll 12-25 99A155 4 1 Fuser Ca ble , A C 12-26 99A160 0 2 Bellcrank, Back up Ro ll 414/61 6/61n 12-26 99A1[...]

7-34 S er vic e Manu al 4069-X XX Assem bly 13: T ransfer[...]

Pa r t s C a t a l o g 7-35 4069-X XX Asm- Index Part Number Unit s Description 13-1 99A1015 1 T ransf er R oll Assemb ly 13-2 99A0349 1 Arm, T ran sf er Roll Ass embly Ri ght 13 -3 9 9A0 184 1 S pr i ng , T ran sfer Rol l Ri ght 13-4 99A0186 1 Erase La mp Assemb ly Kit 010/212/4 14/616/ 01n/21 n/61n o Lam p , Erase Asse mbl y o Lens , Era se Lamp [...]

7-36 S er vic e Manu al 4069-X XX Assem bly 14: Ch arging[...]

Pa r t s C a t a l o g 7-37 4069-X XX Asm- Index Part Number Unit s Description 14-1 99A0512 1 Link A ssembl y , Charge Le ft Kit 14-2 99A0513 1 Link A ssembl y , Ch arge Right Ki t 14-3 99A1017 1 Roll Assemb ly , Charg e 14-4 99A1555 1 Bushin g, Charge R oll NS 1 Scre w , Charge Ro ll PP 99A0263[...]

7-38 S er vic e Manu al 4069-X XX Assem bly 15: El ectronics[...]

Pa r t s C a t a l o g 7-39 4069-X XX Asm- Index Part Number Unit s Description 15-1 99A1869 1 Engine Boar d Assemb ly 010/0 1n 15-1 99A1871 1 Engine Boar d Assemb ly 212/2 1n/23v/23 e 15-1 99A1923 1 Engine Boar d Assemb ly 414/4 1b/41e/41 l 15-1 99A1878 1 Engine Boar d Assemb ly 616/6 1n 15-2 1342514 1 P o wer Cor d Set, 8 ft. - U. S., Canada (L V[...]

7-40 S er vic e Manu al 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r t s C a t a l o g 7-41 4069-X XX Asm- Index Part Number Unit s Description 15-4 99A1822 1 L VPS , 110 V ac 010/212/01n/ 21n/23v/2 3e 15-4 99A0214 1 L VPS , 110 V ac 61 6/61n 15-4 99A1640 1 L VPS , 220 V ac 010/212/01n/ 21n/23v/2 3e 15-4 99A1944 1 L VPS , 220 V ac 61 6/61n 15-4 99A1875 1 L VPS , 110 V ac 41l/41b/41e/ 414 15-4 99A1943 1 L VPS , [...]

7-42 S er vic e Manu al 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r t s C a t a l o g 7-43 4069-X XX Asm- Index Part Number Unit s Description 15-13 99A195 4 1 Controller Board Ass emb ly 010 15-13 99A195 5 1 Controller Board Ass emb ly 212/23 v 15-13 99A195 6 1 Controller Board Ass emb ly 414/41 b 15-13 99A195 7 1 Controller Board Ass emb ly 616 15-13 99A195 8 1 Controller Board Ass emb ly 01n 15-13 99A195 9 [...]

7-44 S er vic e Manu al 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r t s C a t a l o g 7-45 4069-X XX Asm- Index Part Number Unit s Description 15-15 99A040 8 1 Cov er , INA Flat (Blan k) 15-16 6 Screw , INA C ov er Mo unting PP 99A026 3 15-16 4 Screw , INA Co v er Mount ing PP 99A02 63 15-16 2 Screw , INA Co v er Mount ing PP 99A02 63 15-17 99A156 6 1 Engine Board Shiel d Assemb ly 15-18 99A157 0 1 Shield , In[...]

7-46 S er vic e Manu al 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r t s C a t a l o g 7-47 4069-X XX Asm- Index Part Number Unit s Description 15-22 99A013 8 1 Sensor , Standard Bin Le v el 15-23 99A080 3 1 F an, Ma in 15-24 99A025 5 1 Cab le , Main Driv e Motor 15-25 99A154 3 1 Gearb ox , w/Motor 01 0/212/01n/ 21n/23v/2 3e 15-25 99A012 9 1 Gearb ox , w/Motor 41 4/41b/41l/ 41n 15-25 99A080 1 1 Gearb ox , w/Mot[...]

7-48 S er vic e Manu al 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r t s C a t a l o g 7-49 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 15-30 99A004 9 1 F an, A ux il iary 414/616 15-31 99A046 6 1 Sensor , T oner Car tr idge Le v el 15-32 99A159 3 1 Cab le, Sm ar t Ca r tridge 15-33 99A150 1 1 Oper ator P anel Assemb ly 15-34 99A157 7 1 Switc h, Cov er Op en w/Oper ator P a nel Cab l e A s s e m b l [...]

7-50 S er vic e Manu al 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r t s C a t a l o g 7-51 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 15-41 99A152 6 1 Printhead Assemb ly 010/0 1n 15-41 99A152 7 1 Printhead Assemb ly 212/2 1n 15-41 99A152 8 1 Printhead Assemb ly 41 4 15-41 99A187 3 1 Printhead Assemb ly , 616/61 n 15-41 99A186 7 1 Printhead Assemb ly , 41b/41 e/41l 15-42 99A088 9 1 Cab le , Laser 1[...]

7-52 S er vic e Manu al 4069-X XX As sembly 1 6: 250 Shee t T ray[...]

Pa r t s C a t a l o g 7-53 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 16-1 3 Scre w , Option Board Mounting PP 99A026 3 16-2 99A1967 1 Board , Option T ra y 16-3 99A0627 1 Jumper , 2-pin 16-4 1 Scre w , Switch Activ ate Spring Mounting PP 99A026 3 16-5 99A0063 1 Spring, Swi tch Activ ate 16-6 99A0445 1 Stud Assemb ly , 250 F r am e 16-[...]

7-54 S er vic e Manu al 4069-X XX Assem bly 16: 2 50 Sheet T ray (continued)[...]

Pa r t s C a t a l o g 7-55 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 16-20 99A007 0 2 Roll Ass emb ly , P ick NS 9 9A 04 38 2 B us hing , Dr ive R oll 16-21 99A1638 1 Base , 250 Option 16-22 99A002 6 1 T r ay Bia s Ar m Assembl y 16-23 99A041 9 1 Spring, T ra y Bias 16-24 99A0058 4 P ad, Ma ch ine Mount ing 16-25 99A028 8 1 Sensor , O[...]

7-56 S er vic e Manu al 4069-X XX Assem bly 16: 2 50 Sheet T ray (continued)[...]

Pa r t s C a t a l o g 7-57 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 16-34 99A160 1 1 Latch, Back R estrain t 16-35 99A012 0 2 Restr aint P ad 16-36 99A153 6 1 T r ay Assemb ly , 250 Sheet Opt ion 16-37 99A189 4 1 Restra int, Side 2 50 Sheet T ra y 16-38 99A011 9 4 W ear Strips 16-39 99A163 7 1 Label, T ra y O ption Numb er 16-40 99A0[...]

7-58 S er vic e Manu al 4069-X XX As sembly 1 7: 500 Shee t T ray[...]

Pa r t s C a t a l o g 7-59 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 17-1 99A0350 1 Sensor , P a per Lo w 17-2 3 Scre w , Aut o Comp Mo unting PP 99 A0263 17-3 99A0405 1 Pick Arm Assemb ly 17-4 99A0070 2 Pick R oll Assemb ly 17-5 99A1636 1 Base, 5 00 T r ay 17-6 99A0058 4 P ad, Base 500 17-7 99A0419 1 Spr ing, T ra y Bias 17-8 99A0026[...]

7-60 S er vic e Manu al 4069-X XX Assem bly 17: 5 00 Sheet T ray (continued)[...]

Pa r t s C a t a l o g 7-61 4069-X XX Asm- Index Part Number Unit s Description 17-26 99A028 2 1 Cab le, 50 0 A uto Conn ect Bottom 17-27 99A175 0 1 W ear Plate , P ass Thru 17-28 99A027 6 1 Roll Assemb ly , Dr iv e 50 0 17-29 2 Screw , W ear Plate Mountin g PP 99A0263 17-30 99A045 0 1 Retai ner , R oller 17-31 99A045 1 1 Roller , Ske w ed Back up [...]

7-62 S er vic e Manu al 4069-X XX Assem bly 18: D uplex[...]

Pa r t s C a t a l o g 7-63 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 18 -1 99 A16 74 1 C ov er , S yst em B oar d 18-2 99A0322 1 Main F r ame Assemb ly 2 50 Dupl ex 18-2 99A1693 1 Main F r ame Assemb ly 5 00 Dupl ex 18-3 99A0324 1 Idler Asse mbly , Bel t T ension 18-4 99A0326 3 Spring, Al igner 18-5 99A0323 3 G uide Assemb ly , P aper[...]

7-64 S er vic e Manu al 4069-X XX Assem b ly 18: Duplex (continued)[...]

Pa r t s C a t a l o g 7-65 4069-X XX Asm- Index Part Number Unit s Description 18-21 99A034 2 1 Guide , LH Lowe r Return 250 Dupl ex 18-21 99A168 2 1 Guide , LH Lowe r Return 500 Dupl ex 18-22 99A113 1 1 Guide , Re tur n LH Up per 250 D uple x 18-23 99A034 1 1 Sensor , Exit - O ptical 18-24 2 Screw , LH U pper Return Gui de Mounti ng PP 99A041 3 1[...]

7-66 S er vic e Manu al 4069-X XX Assem b ly 18: Duplex (continued)[...]

Pa r t s C a t a l o g 7-67 4069-X XX Asm- Index Part Number Unit s Description 18-42 99A129 0 1 T op Cov er Asse mbl y , Mo va ble 250 Duple x 18-42 99A128 0 1 T op Cov er Asse mbl y , Mo va ble 500 Duple x 18-43 99A163 4 1 T op Cov er Asse mbl y , Fix ed 2 50 Dupl ex 18-43 99A167 9 1 T op Cov er Asse mbl y , Fix ed 5 00 Dupl ex NS 1 Retaine r , 6[...]

7-68 S er vic e Manu al 4069-X XX Assem b ly 19: Output Ex pa nder[...]

Pa r t s C a t a l o g 7-69 4069-X XX Asm- Index Part Number Unit s Description 19-1 99A1857 1 Deflector , Upper Re dr ive Also or der 99A0104 19-2 99A0104 1 Spr ing, Up per Div er ter 19-3 99A0369 1 Shaft As semb ly , Exit Also order PP 99A0572 19-4 99A0052 1 Shaft As semb ly , Lowe r Exit Also order PP 99A0572 19-5 11 Screw , PP 99A0263 19-6 99A0[...]

7-70 S er vic e Manu al 4069-X XX Assembly 1 9: Output Exp ander (continued)[...]

Pa r t s C a t a l o g 7-71 4069-X XX Asm- Index Part Number Unit s Description 19-22 99A174 8 1 Door Assemb ly , Rear Access 19-23 99A036 8 1 Shaft As semb ly , Lowe r Also order PP 99A0572 19-24 99A036 3 3 Pulle y , Driv e 19-25 99A037 1 1 Cov er , Right Side 19-26 99A036 1 1 Belt, 16 0 Gear 19-27 99A036 2 1 Ar m Assemb ly , Belt Idler 19-28 99A0[...]

7-72 S er vic e Manu al 4069-X XX Assem bly 20: Envelope Feeder[...]

Pa r t s C a t a l o g 7-73 4069-X XX Asm- Index Part Number Unit s Description 20-1 99A0389 1 P aper W eight As sembl y 20-2 99A1694 1 Guide , Edge 20-3 99A1696 1 Cov er , T op 20-4 99A0485 1 Sensor , Env el ope P ass T hr u 20-5 99A0393 1 Clutch, R estrain t/Gear 20-6 99A1697 1 Cov e r , Right Si de 20-7 99A0390 1 Support, Slide Ou t 20-8 99A0488[...]

7-74 S er vic e Manu al 4069-X XX Assem b ly 20: Envelope Feeder (continued)[...]

Pa r t s C a t a l o g 7-75 4069-X XX Asm- Index Part Number Unit s Description 20-13 1 Gear Kit, PP 99A0271 1o G e a r , F e e d 1o G e a r , M a s t e r C a m 1 o Ge ar , Dr i ve Roll S haf t 3 o Gea r , Mast er/F eed Kic k 2 o Ge ar , Dr i ve Idle r 1 o Gear , Comp Dr ive/Clutch 1 o Ge ar , Ki ck Roll Co nnec t 1 o Gear , Kic k CNCT Idler 1 o Ge[...]

7-76 S er vic e Manu al 4069-X XX Assem bly 21: High C ap acity Feede r[...]

Pa r t s C a t a l o g 7-77 4069-X XX Asm- Index Part Number Unit s Description 21-1 99A0660 1 F ram e, Printer Su ppor t F r ame 2 21-2 3 Scre w , Printer Su ppor t 2 F r ame Mount ing PP 99A067 5 21-3 99A0698 2 Clamp , F eed F rame 21-4 4 Scre ws, F eed F ra me Clamp PP 99 A0675 21-5 99A0691 2 Bear ing, Nyliner Leads crew T op 21-6 99A0656 1 Cov [...]

7-78 S er vic e Manu al 4069-X XX Assem b ly 21: High Cap a city Feeder (continued)[...]

Pa r t s C a t a l o g 7-79 4069-X XX Asm- Index Part Number Unit s Description 21-14 4 Nut, 6-32 Hing e Mounti ng PP 99A067 6 21-15 4 Was her , Hinge Mounti ng Flat PP 99 A0677 21-16 4 Was her , H inge Mounti ng Star PP 99A0 677 21-17 99A065 7 2 Hinge, Door 21-18 99A065 5 1 Door Assemb ly , F ron t 21-19 99A065 8 2 Magne t, Door 21-20 99A065 0 1 F[...]

7-80 S er vic e Manu al 4069-X XX Assem b ly 21: High Cap a city Feeder (continued)[...]

Pa r t s C a t a l o g 7-81 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 21-28 99A018 8 3 Guide , Rear P ap er with retai ner ar m Use with 99A0219 21 -29 6 Sc rew , T op F ram e M ount in g PP 99 A0 675 21-30 99A021 9 1 F ram e Assemb ly , T op wi th labels 21-31 2 Scre w , T op F rame Clam p Mount ing PP 99A067 5 21-32 2 W asher , T op [...]

7-82 S er vic e Manu al 4069-X XX Assem b ly 21: High Cap a city Feeder (continued)[...]

Pa r t s C a t a l o g 7-83 4069-X XX Asm- Index Part Number Unit s Description 21-48 2 W asher , P ow er Supply B oard PP 99A06 77 21-49 99A066 7 1 P o wer Suppl y Board 21-50 99A071 5 1 Cab le , Low V oltage P ow er Supply NS 99A0684 1 Cab le, HC IT -14Pin Fle x 21-51 99 A0685 1 Bushing 21-52 2 Nut, 2-56 P aper Low Switch Mo unting PP 99A067 6 21[...]

7-84 S er vic e Manu al 4069-X XX Assem b ly 21: High Cap a city Feeder (continued)[...]

Pa r t s C a t a l o g 7-85 4069-X XX Asm- Index Part Number Unit s Description 21-60 3 Screw w/wa sher , M otor Mountin g PP 99A179 3 21-61 3 Nut w/loc kwas her , Driv e Pul ley Plate PP 99A179 4 21-62 99A179 5 1 Motor As sembl y , DC 21-63 4 Foot, St abiliz er PP 99A067 2 21-64 4 M ounting F eet PP 99A0687 21-65 99A179 6 1 Belt, D C Motor Driv e [...]

7-86 S er vic e Manu al 4069-X XX Assembly 21: High Cap a city Feeder (continued)[...]

Pa r t s C a t a l o g 7-87 4069-X XX Asm- Index Part Number Unit s Description 21-76 99A028 1 1 Cab le , 250 A uto Conn ect 21-77 99A027 9 1 Bearing, D r ive Sha ft 21-78 99A027 3 1 Gear , Be ve l 21-79 2 Screw , F rame Moun ting PP 99A02 63 21-80 99A027 6 1 Roll Assemb ly , Dr iv e 250 O ption 21-81 99A045 1 1 Roll, Sk e w Bac kup 21-82 1 Retaine[...]

7-88 S er vic e Manu al 4069-X XX Assem b ly 21: High Cap a city Feeder (continued)[...]

Pa r t s C a t a l o g 7-89 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 21-95 3 Scre w , A ut o Comp Ass emb ly Mount ing PP 99A026 3 21-96 99A105 5 1 Arm Ass embly , Pic k 200 0 21-97 99A007 0 2 Roll Ass emb ly , P ick 21-98 99A069 2 1 Base , 2000 Option 21-99 1 Screw , Deflec tor Mounting PP 99A0263 21-100 99A067 8 1 Defle ctor , Bas e[...]

7-90 S er vic e Manu al 4069-X XX Assem bly 22: Kiosk - V ertical Paper Adapter[...]

Pa r t s C a t a l o g 7-91 4069-X XX Asm- Index Part Number Unit s Description 22-1 99A0231 1 Bail, Su ppor t 22-2 99A1646 1 Ar m Assemb ly , Pivo t 22-3 99A1819 1 Mounting , F ra me Assemb ly 22-4 12 Retainer PP 99 A0240 22-5 16 Screws PP 99A0234 22-6 99A1705 1 Gear , Id ler 22-7 99A1704 2 Gear , Id ler 22-8 99A0197 1 Shaft, Driv e Rear 22-9 99A0[...]

7-92 S er vic e Manu al 4069-X XX Assem bly 23: Kiosk - Horizont al Paper A dapter[...]

Pa r t s C a t a l o g 7-93 4069-X XX Asm- Index Part Number Unit s Description 23-1 99A0231 1 Bail, Su ppor t 23 - 2 9 9 A 16 4 6 1 A r m As s e m b l y , P i v o t 23-3 99A1819 1 Mounting , F ra me Assemb ly 23-4 12 Retainer PP 99 A0240 23-5 15 Screws PP 99A0234 23-6 99A1705 1 Gear , Id ler 23-7 99A1704 2 Gear , Id ler 23-8 99A0197 1 Shaft, Driv [...]

7-94 S er vic e Manu al 4069-X XX Asse mb ly 24 : Hi gh-Ca p aci t y Outp u t St acke r[...]

Pa r t s C a t a l o g 7-95 4069-X XX Asm- Index Part Number Unit s Description 24-1 99A1748 2 Door Asm, Rear Ac cess 24-2 99A1785 4 Lat ch, Rear Door 24-3 99A1783 1 F r ame , Right 24-4 99A1778 2 Pulle y , Output T ra y 24-5 99A1782 2 Shaft, Pu lley 24-6 99A1790 2 Gu ide, O utput T ra y 24-7 99A1779 2 Spring, Ou tput T r ay 24-8 99A1746 1 Co v er [...]

7-96 S er vic e Manu al 4069-X XX Asse mb ly 24: Hi gh-Ca pacity O utput St ac ke r (co nt’d)[...]

Pa r t s C a t a l o g 7-97 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 24 -14 99 A0107 2 Def lec tor , Uppe r Also order 9 9A0104 24-15 99A010 4 2 Spring, U pper Div er ter 24-16 99A0369 1 Shaft Asm , Exit Uppe r Stack er Asm 24-17 99A0052 1 Shaft Asm , Stack er Lo wer Exi t Upper Stack er Asm 24-18 12 Bearings , Shaft PP 99 A0572 24-19[...]

7-98 S er vic e Manu al 4069-X XX Asse mb ly 24: Hi gh-Ca pacity O utput St ac ke r (co nt’d)[...]

Pa r t s C a t a l o g 7-99 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 24-29 99A091 3 2 Shaft , 40T Midd le Outpu t Stac ker 24-30 99A036 8 2 Shaft Asm Lo wer 24-31 99A036 3 6 Pull ey , Driv e 24-32 99A0361 1 Belt, 16 0G Upper Sta ck er Asm 24-33 99A036 2 1 Arm Asm, Belt Id ler 24-34 99A036 4 2 Spring, Be lt T ensio ner 24-35 99A179 1 1[...]

7-100 S er vic e Manu al 4069-X XX Assem bly 25: 5-Bin Ma ilbox[...]

Pa r t s C a t a l o g 7- 101 4069-X XX Asm- Index Part Number Unit s Description 25-1 99A1512 1 Co v er , Red rive C ap 25-2 99A1710 1 Cov er , Wire 25-3 99A1711 1 Co ver , T op Bi n 25-4 99A1785 2 Lat ch, Rear Access Do or 25-5 99A0104 1 Spring, Up per Div er ter 25-6 99A1714 1 Door , Rear Ac cess 25-7 99A1723 4 Shaft As m, Drive 25-8 99A1724 1 S[...]

7-102 S er vic e Manu al 4069-X XX Assembly 2 5: 5-Bin Mailbox (continued)[...]

Pa r t s C a t a l o g 7- 103 4069-X XX Asm- Index Part Number Uni ts Des crip ti on 25-30 99A174 1 4 Spring, D iverter 25-31 99A172 7 1 F r ame Asm, Rig ht Side 25-32 99A172 8 4 Cam, Div er ter Actuator 25-33 99A173 1 4 Spring, Di ver ter Ac tuator 25-34 99A172 9 4 Latch, Dive r ter Actuator 25-35 99A173 0 4 Arbor , Div er ter Actuator 25-36 99A17[...]

7-104 S er vic e Manu al 4069-X XX Assem bly 26: Options Asm- Index Part Number Unit s Description 26 99A175 2 1 4MB SDRAM DIMM 26 99A175 3 1 8MB SDRAM DIMM 26 99A175 4 1 16MB SDRAM DIM M 26 99A175 5 1 32MB SDRAM DIM M 26 99A175 6 1 64MB SDRAM DIM M 26 99A177 3 1 128MB SDRA M DIMM 26 99A175 7 1 2MB Flash DIM M 26 99A175 8 1 4MB Flash DIM M 26 99A17[...]

Pa r t s C a t a l o g 7- 105 4069-X XX Assembly 26: Options ( continued) Asm- Index Part Number Uni ts Des crip ti on 26 99A189 0 1 T ra y Assemb ly , 250 Spe cial Med ia 010/21 2/414/616/ 41b/41l/23 v/23e 26 99A164 7 1 R ib As sembl y , 250 Special Media T ra y 010/21 2/414/616/ 41b/41l/23 v/23e 26 99A165 4 1 T r a y , Univ ers al Adju sta b le 2[...]

7-106 S er vic e Manu al 4069-X XX Assem bly 27: Miscellane ous Asm- Index Part Number Uni ts Desc ription 27 99A163 3 1 P ar ts P ack et, Scre ws 27 99A058 5 1 P ar ts P a c ket, Co nta ct Kit 27 99A026 7 1 P ar ts P ac ket, Retainer s 27 99A026 8 1 P ar ts P ac ket, Spr i ngs P aper F eed 27 99A026 9 1 P ar ts P ac ket, Duple x Opti on F an Mou n[...]

Pa r t s C a t a l o g 7- 107 4069-X XX Assembly 27:Miscella neous (continued) Asm- Index Part Number Unit s Description 27 99A020 8 1 P ar ts P ac k et, Pulley - Kiosk 27 99A023 4 1 P ar ts P ack et, Sc rews - Kiosk 27 99A039 4 1 Greas e P ac ket, Nyoge l 744 27 99A046 2 1 Grease P ac k et, IBM 23 27 99A185 2 1 P ac kaging, 4069 250 /250 printer 2[...]

7-108 S er vic e Manu al 4069-X XX[...]

Index I-1 4069-X XX Index A Acronym s 1-5 Adjust ment Proc edu res 4-2 Duplex Motor Drive Belts 4-2 Fuser Sol enoid (HBR) 4-3 Gap Adju stm ent 4-3 Paper Alig nm ent Assembl y 4-5 Printhead Assembly 4-4 Autoc onnect 5-1 9 B Base Sensor Tes t 3-17 Button Test 3-9 C Connec tor Locat ions Autoc onnect 5-1 9 Duple x Option Boa rd 5-17 Engin e Board 5-4 [...]

I-2 S er v ic e Manual 4069-X XX Service Error Codes 2-2 User Er ror Messages 2-16 Error Log 3-8 ESD-Sensitive Parts 4-1 F Flas h Test 3-3 Fuse r Board 5-11 G Gap Adju stm ent 4-3 H Hardware Tests 3-9 High-C apacity O utput Stac ker Board 5-2 2 HVPS Connect ors 5-3 I Input Tray Feed Tes t 3-14 Input Tray Sensor Te st 3-14 Intercon nect Board Connec[...]

Index I-3 4069-X XX R Removal Procedures 4-1 2 Remova ls Center Pan Ass em bly 4-16 Cont ro ller B oar d 4-17 Covers 4-12 Developer Drive Asse mb ly 4- 18 Duple x Board 4-19 Dupl ex F ront Cove r As semb ly 4-19 Duplex Front Cover Door 4- 19 Duple x Motor 4- 20 EMC Shields 4-21 Inne r EMC Shield 4-2 1 Outer EMC Shi eld 4- 22 Engin e Board 4-23 Fans[...]

I-4 S er v ic e Manual 4069-X XX Inp ut S e ns or 2- 51 Inpu t Tray(s) Option 2-5 1 Main Driv e 2-68 Opera tor Pane l 2-69 Options 2-71 Out put Bin Sensor 2-73 Out put Expand er 2-74 Paper Feed 2-88 Parallel Port 2-90 Prin t Q ual ity 2-92 Printhead 2- 91 Serial Po rt 2-106 Smart C artridge 2-105 Ton er Se ns or 2-106 Trans fer Roll 2-107 5-Bi n M [...]

Index I-5 4069-X XX 99A01 20 7-23 , 7-25 , 7-5 7 , 7-59 99A01 21 7-23 , 7-57 99A01 22 7-91 , 7-93 99A01 24 7-23 , 7-25 , 7-5 7 , 7-59 99A01 25 7-91 99A01 26 7-23 , 7-25 , 7-5 7 , 7-59 99A01 27 7-23 , 7-57 99A01 28 7-11 , 7-47 99A01 29 7-27 , 7-47 99A01 34 7-27 99A01 36 7-29 99A01 37 7-91 99A01 38 7-9 , 7-47 99A01 42 7-33 99A01 43 7-33 99A01 44 7-31[...]

I-6 S er v ic e Manual 4069-X XX 99A 034 1 7-65 99A 034 2 7-65 99A 034 6 7-43 99A 034 9 7-35 99A 035 0 7-53 , 7-59 99A 035 1 7-71 , 7-99 99A 036 1 7-71 , 7-99 99A 036 2 7-71 , 7-99 99A 036 3 7-71 , 7-99 99A 036 4 7-71 , 7-99 99A 036 8 7-71 , 7-99 99A 036 9 7-69 , 7-97 99A 037 1 7-71 99A 037 2 7-69 99A 038 2 7-73 99A 038 4 7-75 99A 038 5 7-75 99A 03[...]

Index I-7 4069-X XX 99A06 75 7-106 99A06 76 7-106 99A06 77 7-106 99A06 78 7-89 99A06 79 7-53 , 7-89 99A06 81 7-77 99A06 84 7-83 99A06 85 7-83 99A06 90 7-79 99A06 91 7-77 99A06 92 7-89 99A06 95 7-83 99A06 98 7-77 99A07 02 7-106 99A07 03 7-106 99A07 04 7-106 99A07 05 7-106 99A07 06 7-106 99A07 07 7-106 99A07 10 7-106 99A07 11 7-106 99A07 12 7-106 99A[...]

I-8 S er v ic e Manual 4069-X XX 99A 152 2 7-11 99A 152 4 7-11 99A 152 5 7-11 99A 152 6 7-13 , 7-51 99A 152 7 7-13 , 7-51 99A 152 8 7-13 , 7-51 99A 153 0 7-15 99A 153 1 7-17 99A 153 3 7-21 99A 153 4 7-21 99A 153 5 7-9 99A 153 6 7-23 , 7-57 99A 153 7 7-23 , 7-25 , 7-57 , 7-5 9 99A 153 8 7-11 99A 154 0 7-11 99A 154 1 7-11 99A 154 3 7-27 , 7-47 99A 15[...]

Index I-9 4069-X XX 99A16 61 7-31 99A16 62 7-9 99A16 64 7-61 99A16 65 7-61 99A16 66 7-55 , 7-59 , 7-6 5 , 7-69 , 7-7 3 , 7-89 , 7-95 , 7-101 99A16 67 7-61 99A16 68 7-65 99A16 69 7-65 99A16 72 7-67 99A16 73 7-63 99A16 74 7-63 99A16 75 7-63 99A16 76 7-67 99A16 77 7-65 99A16 79 7-67 99A16 80 7-63 99A16 82 7-65 99A16 87 7-101 99A16 88 7-69 , 7-97 99A16[...]

I-1 0 Ser v ic e Manual 4069-X XX 99A 177 9 7-95 99A 178 0 7-95 99A 178 1 7-95 99A 178 2 7-95 99A 178 3 7-95 99A 178 4 7-23 , 7-69 99A 178 5 7-95 , 7-101 99A 178 6 7-101 99A 178 7 7-103 99A 178 8 7-103 99A 178 9 7-103 99A 179 0 7-95 99A 179 1 7-99 99A 179 2 7-99 99A 179 5 7-85 99A 179 6 7-85 99A 179 7 7-85 99A 179 8 7-85 99A 179 9 7-85 99A 180 0 7-[...]