Lexmark X642e manual

www.lexmark.com User’ s Guide Ma y 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark Inter national, Inc., registered in the United States and/or ot her countries. © 2006 Lexmark International, Inc. All rights reser ved. 740 West New Circle Road Lexington, K entucky 40550 X642e Laser MFP[...]

2 Edition: May 2006 The followi ng p aragraph does not app ly to any country where su ch pro visions are inconsisten t with local law: LEXMARK INTERNA TI ONAL, I NC., PR O VIDES THIS PUBLICA TI ON “AS IS ” WITHOUT W ARRANTY OF A NY KIND , EITHER EXPR ESS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O , THE IMPLIED WA RRANTIES OF MERCHAN T ABILITY[...]

3 Mercury stat ement This product contains mercur y in the lamp (<5mg Hg). Disposal of mercury may be regulated due to en vironmental considerations. For disposal or recycling inf orm ation, contact your local authorities or the Electronic Industries Alliance: www .eiae.org. Static sen sitivit y notice Wa r n i n g : This symbol identifies stati[...]

4 Contents Chapter 1: Learning about the MFP .................................. ........... 9 Identif ying the MF P .... ......... .......... ....... ......... ....... .......... ....... ......... ....... ......... 9 Using the scanner ...... ........... ........... ........... ........... ........... ............. ........... ... 11 Configured mode[...]

5 Chapter 3: E-mail ................. ........................ ................................. 40 Entering an e-mail addr ess ....... ........... ........... ........... ........... ........... ........... . 41 Usin g a shor tcut n umbe r ... ..... ...... ..... .... ....... .... ....... .... ....... .... ..... ...... ..... ...... 41 Using the add[...]

6 FTP o ptio ns ... ..... ...... ..... ....... .... ....... .... ....... .... .... ....... .... ....... ..... ...... ..... .... .... 62 FTP t ips ..... ....... .... .... ....... ..... ...... ..... ...... ..... ...... ..... .... ....... .... ....... .... ....... .... .. 63 Chapter 6: Scanning to a PC or U SB flash memory device ..... 64 Creat e a s [...]

7 Insta lling memo ry or opt ion ca rds ..... .... ....... .... ....... .... ..... ...... ..... ...... ..... .... 113 Accessing the MFP system board ............. ........... ........... ........... ........... ..... 114 Insta lling or rem oving a memo ry car d . .... ....... .... ....... .... ..... ....... .... ....... .... .. 118 Insta lling or r[...]

8 Printing mul tiple langu age PDFs .... ........... ........... ........... ............. ........... ... 161 Solv ing pr inti ng pr obl ems .. ....... .... ..... ...... ..... ...... ..... ...... ..... ....... .... .... ....... .. 161 Solving copy qualit y problems ....... ........... ......... ........... ........... ........... ........ 164 Solv[...]

9 1 Learning about the MFP Identifying the MFP Use the f ollowing tab le to determine the f eatures and options of y our Lex mark™ X642e M FP (mult ifunction printer) .Use the f ollowing tab le to determine the feat ures and opt ions of the MFP (mult ifunction print er). F or more i nf or mation about install ing input opt ions, see Installin g a[...]

10 Models .The f ollowing tab le lists some common f eatures of y our printer . Input capac ity 500 sheets Standar d memor y 128MB Maximum m emor y capacit y , non-ne twork/ network 640MB Option ca rd conne ctors 1 Duplex ability Simplex in, du plex out Model I Model II Input cap acity 500 sheet s 1000 shee ts Standar d memor y 256MB 256MB Maximum [...]

11 T o identif y the MFP machine type-model number , look at the label loc ated under the top front co v er . Using the scan ner Basic functions of the scanner The Lexmark X642e pro vides cop y , f ax, and scan-t o-network capabi lity f or large workgroups . Y ou can: • Make qui ck copi es, or change the settings on the cont rol panel to perf or [...]

12 A u tomatic document feeder a nd scanner glass (flatbed) Note: Color do cuments can be scanned to a PC , e-mail address , or an FTP destinat ion. Printed output on this MFP i s b lac k and gr a yscale only , not color . The ADF (automatic document f eeder) can scan multiple pages . The ADF has two scanner elements . When using t he ADF: • Plac[...]

13 Conf igur ed mo dels The f ollowing illustr ations sho w a standar d MFP and an MFP wi th a duple x unit and a 500-sheet dra wer . Other print media handling options are also a v ailab le. CAUTION: Floor-mounted configurat ions requir e additio nal furniture f or stabili ty . Y ou must use either a printer stand or printer base if using a 2000-s[...]

14 Understanding t he MFP cont r ol pane l MFP and scanner settings can be chang ed se v eral w a ys: thr ough the MFP cont rol panel , the softw are appli cation in us e, t he print driv er , MarkVision ™ Prof essional, or the W eb pages. Settings changed from the appli cation or print driv er apply only to the job being sent to the MFP . Change[...]

15 Callout Control panel item Function 1 LCD A liqu id cr ystal display (LCD) whi ch shows ho me screen buttons, menus, menu it ems, and values. Allows for making sel ections within Copy , Fax, and so on. 2 Indicator l igh t Gi v es i nformatio n about the sta tus of the M FP using the color s red a nd green. 3 0 – 9 Note: Ref erred to as the num[...]

16 7 Star t Press t o initiate the c urrent job i ndicate d on the cont rol panel. F rom th e home sc reen, pr ess it t o star t a copy job with the default settings. If pres sed while a job r un s through the s canner , the button has no effect. 8 Stop Press t o cause t he pr inting or sca nning to s top . Dur ing a scan job, the scanner finishe s[...]

17 14 USB dir ect inter f ace The ho st Universal Se rial Bus (U SB) direc t interface on the c ontrol p anel i s used to plug in a USB fla sh me mor y device and pr int any Por table Documen t Format (PDF) [.pdf fi le], Join t Photographi c Exper ts Grou p (JPEG) [.jpeg or .jpg file], T agged Ima ge File F or mat (TIFF) [.tiff or .tif file], Grap [...]

18 Home screen and Home screen bu ttons After the MFP is turned on and a short war m-up period occurs , the LCD shows the f ollowing basic screen which is re f erred to as the Home screen. Use the Home screen b uttons to initiate an action such as cop y , fax , or scan, to open the menu scree n, or to respond to messages . Button Function Copy T ou[...]

19 Other b uttons ma y appear on t he Home screen. The y are: FTP T ou ch to acc ess the File T ransf er Pro tocol (FTP) menus. A d ocument c an be sca nned dire ctly to a n FTP site. F ax T ouch to access the F ax menus. Cancel Jobs Open the Cancel Jo bs scr een. If only one jo b is in the queue the butto n sa ys Cancel Job . The C ancel Jobs s cr[...]

20 Held Jobs T o open a sc reen contai ning all the held j obs cont ainers. Cancel Jobs T o open the Cancel Jobs screen. The Canc el Jo bs screen shows any of the f oll owing item s unde r three head ings on the screen wh ich are Pri nt, F a x, and Networ k: • pri nt job • cop y job • fax • profil e • FTP • e-mail send Each he ading has[...]

21 Using the LC D touch-screen buttons The f ollo wing section pro vides inf ormation on navigat ing through se veral screens. Only a f ew are chosen to demonstr ate the use of the b uttons. Sample screen o ne Sample screen t wo Copy Letter ( 8.5 x 11 i n.) Copy T o: Letter ( 8.5 x 11 in.) Sides (Du plex) Collat e Scale / Darkness Print 1 side d Pr[...]

22 Sample screen t hree Copy from Executive ( 7.25 x 10.5 in.) Legal (8.5 x 14 in.) A4 (210 x 297 mm) Letter (8.5 x 1 1 in.) Back Displa ying 1-4/5[...]

23 Inf ormation on touch-screen b uttons Button Button name Function or description Select button T o uch the select b utton to hav e anothe r screen appear wi th additio nal it ems. On the fir st screen , the user de f ault setting i s sho wn. Once t he select button is touched , and the next screen appear s, touching a nother it em shown on the s[...]

24 Selec ted radio button This is a se lecte d radio b utton . T ouch a radio b utton to select it . The radio b utton changes color to show i t is s elect ed. In Other touch-scre en buttons , the only paper size selected is Letter . Back T o uch the Back button to retur n to th e previous screen, a nd no setting s are s a ved on the s creen w here[...]

25 Other touc h-screen butt ons Button Button name Function or description Cancel T ouch Canc el to can cel an acti on or a s electio n. T ouc h to cancel out of a screen a nd retur n to the previous screen. Continue Custom Allows for creating a custom b utton based on the user ’ s needs. Done All ows sp ecifyi ng th at a job i s fini shed . F or[...]

26 Features Select T ouc h to select a menu . The ne xt sc reen appear s showing m enu items. T ouc h to sel ect a menu it em. The n e xt sc reen appears showing values. Submit A g r ay bu t t on i ndica tes a ch oice . If a di ff eren t value within a menu item is touched, it need s to be saved to become t he curr ent user default setting. T o sav[...]

27 Menus A number of men us are a v ailab le to mak e it easy f or you to c hange MFP settings or print reports. T o access the menu s and settings , press Menu on the control panel. When a v alue or setti ng is select ed and sa ved, it is s tored in MFP memory . Once stor ed, these setting s remain act iv e until ne w ones are store d or the f act[...]

28 2 Cop ying The f ollo wing cop y topics are a vail abl e in this and other chapters . Quick cop y 1 Place the original document f acing up in the automatic document f eeder (ADF) or faci ng down on the scanner glass (fl atbed). Adjust the paper guides when using the ADF . 2 Press Go on the numeric pad. Note: If an L DSS profile has been ins tall[...]

29 Multiple page copying 1 Place the original document f acing up in the automatic document f eeder or fac ing down on the scanner glass (fl atbed). Adjust the paper guides when using the ADF . 2 T ouch Copy . 3 Use the numeric k eypad to spec ify the number of copies you want . After en tering the n umber of copie s, t he touch screen will au toma[...]

30 • When Original Siz e is set to Mi xed Si zes , yo u can scan di ff erent si ze original documents (letter and l egal size page s). The y will be scaled aut omatically to f it the selected out put media siz e. Copy T o: Opens a screen where you can enter th e size and type of paper on which y our copies will be printed. • T ouching an y of t[...]

31 • P aper Saver: T akes t wo or more sheets of an original document and prints them together on the same page. P aper Sa ver is also called N-up printing. The N stands f or Number . For e xample, 2-up w ould print tw o pages of your document on a si ngle page , and 4-u p would print f our pages of your document on a single page. T ouching Print[...]

32 Cop ying fr om one size to anoth er 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 Adjust t he paper guides . 3 T ouch Copy . 4 T ouch Copy fr om :, and then ident ify the siz e of the or iginal document . F or e xample, Legal. 5 T ouch Cop y to :, and then select the siz e y ou w ant the co p[...]

33 Copying photograp hs 1 Open the document co v er . 2 Place the photog raph f ace down on the scanner glass (flatbed) . 3 T ouch Copy . 4 T ouch Options . 5 T ouch Content . 6 T ouch Photograph . 7 T ouch Copy It . 8 T ouch Scan Next or Done . Making copies u sing media from a selected tray During the cop y process , you can select the input tra [...]

34 Cop ying mi xed- sized me dia Y ou can place mix ed-siz ed original documents in the ADF and then cop y them. Depending on the paper siz e loaded in the tr a ys, th e scanner will print on t he same siz e media or scale the document to fit the media in the tra y . Example 1, the MFP has two paper tra ys, one tr a y loaded with letter and the oth[...]

35 Settin g the duple x opt ion 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 Adjust t he paper guides . 3 T ouch Copy . 4 T ouch the butt on that looks the w a y you want your copi es duple xed. The first number represents sides of the original documents; the second numbe r represents sides of [...]

36 Adjusting co p y qualit y 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 Adjust t he paper guides . 3 T ouch Copy . 4 T ouch Options . 5 T ouch Content . 6 T ouch the option that best describes what you are cop ying: • Te x t : Used f or original do cuments that are mostly t e xt or l ine ar[...]

37 Placing separator sheets b etween copies 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 Adjust t he paper guides . 3 T ouch Copy . 4 T ouch Options . 5 T ouch Separator Sheets. Note: Collati on must be On f or the separator sh eets to be placed betwee n copies . If Collati on is Off , the sepa[...]

38 Placing the date and time at the top of e ach page 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 Adjust t he paper guides . 3 T ouch Copy . 4 T ouch Options . 5 T ouch Date/Time Stamp . 6 T ouch On . 7 T ouch Done . 8 T ouch Copy It . Placing an overla y mess age on each page An ov er la y me[...]

39 While copyi ng pages using the scanner glass (flatbed) During the cop y process , the “ Scan the ne xt page ” screen appears . T o cancel the cop y job , touch Cancel Job on the touch screen. T ouchin g Cancel Job cancels the entire job that has been sc anned. The scanning screen will be re placed with a “ Canceling scan job ” scr een. O[...]

40 3 E-mail The MFP can be used to e-mail scanned documents to one or more re cipients . There are f our wa ys to send an e-mail from the MFP . Y ou can type the e-mai l address , use a shor tcut number , u se the address book, or a profile . P er manent e-ma il destinat ions can be created in the Manage Destin ations li nk located un der the Conf [...]

41 Entering an e-m ail address 1 Place the original document f acing up in the automatic document f eeder or fac ing down on the scanner glass (fl atbed). Adjust the paper guides when using the ADF . 2 T ouch E-mail . 3 Enter th e recipient's addres s. Y ou can enter additi onal recipient s by pressin g ne xt and then entering the recipi ent&a[...]

42 E-mailing to a pr ofile 1 Place the original document f acing up in the automatic document f eeder or fac ing down on the scanner glass (fl atbed). Adjust the paper guides when using the ADF . 2 T ouch Held J obs . 3 T ouch Pr ofiles . 4 Select y our e-mail desti nation from the profile li st. 5 T ouch E-mail It . Adding e-mail sub ject and mess[...]

43 Changing t he output file type 1 Place the original document f acing up in the automatic document f eeder or fac ing down on the scanner glass (fl atbed). Adjust the paper guides when using the ADF . 2 T ouch E-mail . 3 Enter an e-mail address . 4 T ouch Options . 5 T ouch the butt on that repre sents the file type you w ant to send. • PDF : T[...]

44 Creating an e-m ail shor tcut Fr om a computer 1 Enter the IP address of the MFP into the URL field (address bar) of the Web bro wser . 2 Clic k Configurati on (in the left fr ame), and then clic k Manage Destinations ( in the right frame). Note: Y ou ma y be asked to enter a pass word. If y ou do not hav e an ID and passw ord, obtain one from y[...]

45 Fr om the MFP 1 Load the o riginal document i n the ADF f acing up , shor t-edge fir st, and adjust the paper guides . 2 T ouch E-mail . 3 Enter the reci pient's e-mai l address. T o create a group of recipients , touch Next number , and enter the ne xt recipient ’ s e-m ail address . 4 T ouch Sa ve as Shortcut . 5 Enter a unique name f o[...]

46 Unde rs tand ing e-m ail op tion s Orig inal S ize : Opens a screen where y ou can ent er the siz e of the documents y ou are going t o e- mail. • T ouching an y of the paper size ico ns on the f ollow- on screen will make t hat your selection an d retu r n you to the e-mail Opti ons screen. • When Original Siz e is set to Mi xed Si zes , yo[...]

47 Adv anced Options : Lets y ou change T ransmissi on Log, Scan Pre view , Edge Eras e, or Darkness sett ings. T ransmission Log: Prints the t ransmiss ion log or tr ansmission erro r log. Scan Previe w: Displa ys the first pages of th e image bef ore it i s included i n the e-mail . When the first page is scanned, the scanning is paused and a pre[...]

48 E-mail tips The f ollo wing tips ma y improv e the MFP e-mail quality . F or additional in f or mation or to solv e scan prob lems, see Solving scan qualit y problems . Question Tip When sh ould I use T e xt mode? • T ext mode sho uld be used when text preser vation is the main goal of the scan, and preser ving images copie d from the ori gina[...]

49 4 F axing The f ax function lets you scan items and f ax them to one or more recipients direc tly from the MFP . When y ou touch F ax, it opens t he f ax destinat ion screen. Y ou enter th e f ax number and touch F ax It to send y our f ax. Y ou can also change the f ax se ttings to f it y our personal needs. During initia l MFP setup , yo u may[...]

50 Sending a fax There are two w a ys to send a f ax: enter the n umber using a numeric ke ypad or use a shor tcut number . Use t he instructions below to send a f ax using the k eypad, or see Usi ng fax destinat ion shortcuts to f ax your documents using a shor tcut. 1 Place the original document in the aut omatic document f eeder f acing up , sho[...]

51 Using the add ress book Note: If the address book f eature is not enab led, contac t y our system s uppor t person. 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 T ouch Fax . 3 T ouch Sear ch Ad dress Book . 4 Using the touch scr een ke yboard, enter the name or part of the name of the person[...]

52 Creating shor tcuts Instead of entering t he entire phone number of a f ax recipient on the control panel each t ime you wa nt to send a f ax, y ou can cr eate a permanent f ax destinat ion and assig n a shor tcut n umber . A single shortcut number or a multiple n umber shor tcut can be created. There are tw o methods f or creating shor tcut num[...]

53 Fr om the MFP 1 Load the o riginal document i n the ADF f acing up , shor t-edge fir st, and adjust the paper guides . 2 T ouch Fax . 3 Enter the reci pient's f ax number . T o create a group of recipients , touch Next number , and enter the ne xt recipient ’ s fax number . 4 T ouch Sa ve as Shortcut . 5 Enter a unique name f or the shor [...]

54 Understanding fax op tions Orig inal: Opens a screen where y ou can choose the size of the document s you are goin g to f ax. • T ouching any of the paper siz e butt ons on the fol low-on screen wil l make tha t your select ion and return y ou to t he F ax Options Scr een. • When Original Siz e is set to Mi xed Si zes , yo u can scan di ff e[...]

55 touch Done . This setting can be especial ly useful in sending inf or mation to f ax lines that are not readily a v ailab le during cer tain hours, or when tr ansmission are cheaper . Note: If the de vice is powe red off when the dela yed f ax is due to be sent, the f ax is sent the ne xt time the MFP is po wered up . T ransmission Log: Prints t[...]

56 Sending a fax at a late r time 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 Adjust t he paper guides . 3 T ouch Fax . 4 Enter th e f ax number . 5 T ouch Options . 6 T ouch Ad vanced Options . 7 T ouch Dela yed Send . Note: If F ax Mode is set to F ax Ser v er , the Dela yed Send b utton wil[...]

57 Cancel an outgoing fax There are two w a ys to cancel an outgoin g fa x: While the origina l documents are still scanning 1 When using the automatic document f eeder , touch Cancel while Scanning … i s displa yed on the touch screen. 2 When using the scanner bed, to uch Cancel while Scan the Ne xt P age / Finish the Job is displa yed on the to[...]

58 F ax setup When you fi rst tur n on the MFP or if the MFP has been off f or an ex tended time, Set clock wi ll appear . Additional ly , many countries and regions require outgo ing f ax es to contain the f ollowing inf or mation in a margin at the top or bottom of each tr ansmitted page , or on the first page of the trans mission: • Date and t[...]

59 P erfor ming br owser fax setup Note: Configur ation is a task usually done b y a network administr ator . If y ou are prompted f or a pass word during the f ollo wing instructi ons, see y our netw ork administrator f or help . 1 T ype the IP address of the MFP in the URL field of y our brow ser (f or e xample , http:// 192.168.236. 24), and the[...]

60 5 FTP The MFP scanner lets y ou sca n documents di rectly to a File T ransf er Protocol (FTP) ser v er . Note: Only one FTP address ma y be sent to at a time. Once an FTP destination has been configured by y our system suppor t person, the name of the destinat ion becomes a vailab le as a shor tcut n umber or li sted as a profile under the Held [...]

61 Using the address bo ok 1 Place the original document in the aut omatic document f eeder f acing up , shor t-edge fir st. 2 T ouch FTP . 3 T ouch Sear ch Ad dress Book . 4 Enter name or par t of the name you are sear ching f or , and then touch Searc h . 5 T ouch the name that y ou want to add to the T o: field. 6 T ouch Send It . Creating shor [...]

62 Fr om the MFP 1 Load the o riginal document i n the ADF f acing up , shor t-edge fir st, and adjust the paper guides . 2 T ouch FTP . 3 Enter the FTP site . 4 T ouch Sa ve as Shortcut . 5 Enter a unique name f or the shor tcut. 6 V erify the shor tcut name and number are correct, and then touch OK . If the name or number i s incorrect, touch Can[...]

63 Content: T ells the MFP the original document type . Choose from T e xt, T ext/P hoto , or Photo . Color can be turned on or off with an y of the Content choi ces. Content aff ects the qualit y and size of y our FTP file . Te x t : Emphasiz es shar p , b lack, hi gh-resolution t ext agai nst a clean, white bac kground. T ext /Photo: Used when th[...]

64 6 Scanning to a PC or USB flash memor y de vice The MFP scanner lets y ou sca n documents di rectly to your PC o r a USB fl ash memor y de vice. Y our computer does not ha ve to be direct ly connected t o the MFP f or y ou to receiv e Scan to PC images . Y ou can sca n the document back to your computer o ver the network b y creating a scan prof[...]

65 8 Re vie w the instructions on the Scan to PC screen. A shor tcut n umber w as automatical ly assigned when you clic ked Submit. Y ou can use this shor tcut number when y ou are ready to scan y our documents. a Go to the MFP , and place the original document in the automat ic document f eeder f acing up , long-edge first . b Press # f ollo wed b[...]

66 Understanding scan to PC options T o chang e the options f or the scan to PC Profi le, y ou must cli ck the Quic k Setup bo x, and select Custom . Quic k Setup lets y ou select p reset f or mats or cust omize y our scan job se ttings. Y ou can selec t: Format T ype: Sets the output (PDF , TIFF , or JPEG) f or the scanned image. PDF output is a s[...]

67 Scanning to a USB flash m emor y device 1 Place the original document in t he automatic document f eeder (ADF) f acing up or on the scanner glass (f latbed) f acing down. Adjust the paper guides when using the ADF . 2 Inser t the USB flash memor y de vice into the USB direct inter f ace on the front of the MFP . The Held J obs screen app ears. 3[...]

68 7 Printing This chapter co vers inf or mation about sendin g a job to print, pr inting confi dential jobs , canceling a print job , pr inting a menu set tings page, a f ont list, and a directory list. This chapte r also provides inf or mation on pr inting foli o and statement size medi a. F or tips on paper jam pre v ention and print media stor [...]

69 Printing fr om a USB flash memo ry device A USB direct interf ace is located on the control panel so y ou can inser t a USB flash memor y devi ce and print the f ollo wing types of documents: • P or table Document F or mat (PDF) [.pdf fi le] • Joint Pho togr aphic Exper ts Group (J PEG) [.jpeg or .jpg file ] • T agged Im age File F or mat [...]

70 T o print from a USB flash memory device: 1 Make sure the MFP is on and Ready or Busy appears. 2 Inser t a USB f lash memor y de vice i nto the USB direct interf ace. Note: If y ou inser t the memor y de vice when the MFP requ ires atten tion such as when a paper jam has occurred, the MFP ignores the memor y devi ce. 3 T ouch the arro w ne xt to[...]

71 • Canceling a job fr om a computer running Windo ws – Canceling a job fr om the taskbar – Canceling a job fr om the desktop • Canceling a job fr om a Macintosh computer – Canceling a print job f rom a computer running Mac OS 9 – Canceling a job fr om a computer running Mac OS X Canceling a job fr om the MFP contr ol p anel If the job[...]

72 Canceling a job fr om a M acintosh computer Canceling a pr int job fr om a computer running Mac OS 9 When y ou send a j ob to print, t he printer icon f or yo ur select ed MFP appears on t he desktop . 1 Doubl e-clic k the printer icon on y our desktop . A list of print job s appears in the printer windo w . 2 Select the print job y ou want to c[...]

73 Printing a font sample list T o print samples of the f onts current ly av ailable f or the MFP: 1 Make sur e the MFP is on and the Ready message appears. 2 Press Me nu on the contr ol panel. 3 T ouch Reports . 4 T ouch the do wn arr ow unt il Prin t Fonts appears, then touch Print Fonts . 5 T ouch PCL Fonts or P ostScript Fonts . Printing a dire[...]

74 Windows 1 F rom a word processor , spreadsheet, br owser , or other appli cation, select F ile Æ Print . 2 Clic k Prop er ties . (If t here is no Pr oper ties b utton, cl ick Setup , and then clic k Properties .) 3 Depending on the oper ating system, y ou ma y hav e to clic k the Other Options tab , and then click Print and Hold . Note: If y ou[...]

75 4 Enter y our PIN. F or more i nformation, see Entering a P ersona l Identific ation Number (PIN) . 5 T ouch the job y ou want to print. 6 T ouch Print , or touch + to input the number of copies , and then touch Print . Note: After your job prints , it is deleted fr om MFP memor y . Entering a P erson al Identification Number (PIN) After y ou se[...]

76 Repeat Print If y ou send a Repeat Print job , the MFP prints all requested copi es of the job and stores t he job in memor y so you can pr int additiona l copies later . Y ou can print additional copies as long as the job remains st ored in memory . Note: Repeat Print jobs are automat ically deleted fr om MFP m emor y when the MFP requires e xt[...]

77 At the MFP 1 T ouch Held J obs . 2 T ouch y our user name. Note: A maxim um of 500 r esults can be displa yed f or held jobs . If y our name does not appear , touch the do wn arrow until your name appears , or touch Sear ch <y our name> if y ou hav e a large number of held jobs in the MFP . 3 T ouch the job y ou want to print. T ouch the d[...]

78 g Clic k OK , and then send the pr int job as usual. Mac OS 9 a Select File Æ Pa g e S e t u p . b Select the si ze of the specia lty media from the P aper pop-up men u, and then clic k OK . c Select File Æ Print . d With G eneral selected on the top pop-up men u, go to the P aper Source pop- up menu, and select the tr a y containing the speci[...]

79 Loading standa r d tra ys and optional trays The MFP has a 500-sheet standard tr ay . Y ou ma y hav e also purchased one or more 250-s heet or 500-shee t optional tra ys or a 2000-sheet dra wer . The steps for loading a 250-sheet tra y or 500-sheet tra y are t he same. Note: The steps f or loading a 2000-sheet dr awer are diff erent than the ste[...]

80 4 Fle x the sheets back and f or th to loosen th em, then f an them. Do not f old or crease the print media. Str aighten the edges on a le v el surf ace. Size indi cator s[...]

81 5 Place the print media in the tra y: Note: P aper must be loaded dif f erently i n the tr ay s, de pending on the op tions y ou hav e instal led. • Print side f acing down f or si mp le x (single-sided) printing • Print side f acing up f or duple x pr inting Note: Do not fill paper abov e the load line. Ov erfilling the tra y may caus e jam[...]

82 7 Inse r t the tra y int o the MF P . Simple x Duplex[...]

83 Settin g the P aper T ype and P aper Size After s etting t he P aper T ype and P aper Size to the correct v alues f or the t ype and siz e used in the tra ys, then an y tra ys containing the same siz e and type are automaticall y linked b y the MFP . Note: If the size of the media y ou are loading is the same size of the media pre viously loaded[...]

84 finish er aff ects how le tterhead documents should be loaded f or duple xing. Y ou can print simple x jobs on letterh ead (or other preprinted media) that has b een loaded specif ically f or duple x printing by changing the v alue in the P aper Loading menu. T o load print media: Note: Do not add or remo v e pr int media when t he MFP is pr int[...]

85 4 Fle x the sheets or env elopes bac k and fo r th to loosen them, then f an them. Do not f old or crease t he print media. St raighten t he edges on a le vel surf ace. Note: Hold tr ansparencies b y the edges, and av oid touching the print sid e. F an the stac k of tr ansparencies to pre v ent jams . Be careful not to scr atch or l eav e finger[...]

86 • Do not fill paper abo v e the load line. Ov erfilli ng the tra y m a y cause jams. 6 Slide the sid e guide tow ard the inside of the tr a y until it light ly rests against the edge of the media. 7 Set the P aper Size and P aper T ype fo r the multi pur pose f eeder to the correct v alue f or the print media y ou loaded. See Setting the P ape[...]

87 Closing the m ultipurpose f eeder 1 Remov e pr int media from the mult ipur pose f eeder . 2 Push the e xtension tr ay in. 3 Close the mult ipurpose feeder co v er . Loading th e 2000-sheet drawer The optional 2000- sheet dra wer can be used f or plain paper , letterhea d or other preprinted paper , labels , or transpar encies . Fo r troub le-fr[...]

88 T o load the 2000-sheet dr awe r : 1 Open the loading door . If the elev ator tra y is not already in the low ered positi on, push the ele vator b utton to lo wer t he tra y . 2 Fle x the sheets back and f or th to loosen th em, then f an them. Do not f old or crease the print media. Str aighten the edges on a le v el surf ace. 1 2 3 4 5 6 7 8 9[...]

89 3 Slightl y bend the stac k of pr int media as shown, and place it on the ele vator tra y with the pref erred print side f acing down. Align the stack o f print media to the bac k of the dra wer . Note: F or duplex printing, letterhead o r other preprinted paper mus t be loaded diff erently . Carefull y align each stac k as you load it to ensure[...]

90 Loading th e en velope feeder The optional en velope fee der can accept a variety of env elope siz es. Ho we v er , the env elope f eeder must be adjusted c orrectly t o ensure t rouble-f ree printing. T o load th e env elope f eeder : 1 Adjust t he en velope suppor t f or the length of en v elope y ou are loading. • Fully c losed (pushed i n [...]

91 4 Fle x a stack of en v elopes b ack a nd f or th, and then s traig hten the edge s on a le ve l surf ace . Press do wn the corners t o flatten them. F an the en v elopes. Thi s pre v ents the edges of the env elopes fr om stic king together and helps them f eed properly . 5 Load the s tack of en vel opes flap side down wi th the s tamp area and[...]

92 6 Slide t he width gu ide to the l eft until it li ghtly touches the stac k. Make sur e the en velopes do not bu ckle . 7 Lo wer the en v elope weight t o touch the stac k. 8 Set the P aper Size and P aper T ype fo r the env elope f eeder to the correct v alue f or the print media y ou loaded. See Setting the P aper T ype and Paper Size f or mor[...]

93 Link ing tr a ys T ra y linking en ables the automat ic linkin g fe ature f or tra ys when y ou load the same siz e and typ e of print media in mult iple sources . The MFP automatically li nks the tra ys; when one tra y is empty , pr int media f eeds from the ne xt link ed tra y . F or e xample, if you hav e the same siz e and type of print medi[...]

94 8 Under standing paper and specialty media guidelines Print media is paper , card stoc k, transparenc ies, labels, and en v elopes. T he MFP pro vides high- quality pr inting on a variety of print media. Y ou must cons ider a number of things concerning print media bef ore you print. This chapter p rovides inf or mation to help y ou make print m[...]

95 Print medi a sizes Legend ✓ — indicates support 250-shee t tray 500-shee t tray Multipurpose feeder 2000-she et drawer (opt ion) En velope feeder (option) Duplex un it (option) Output bin Print me dia size Dimensions A4 210 x 297 mm (8 .27 x 11.7 in.) ✓✓✓✓ ✓✓ A5 148 x 210 mm (5 .83 x 8.27 in.) ✓✓✓✓ ✓✓ JIS B5 182 x 2 5[...]

96 C5 Env elo pe 162 x 229 mm (6 .38 x 9.01 in.) ✓✓✓ Other E nv elope 1 98.4 x 162 mm to 1 76 x 25 0 mm (3.87 x 6 .38 in. to 6.93 x 9.84 in.) ✓✓✓ Print medi a sizes(continued) Legend ✓ — indicates support 250-she et tray 500-she et tray Multip urpose feeder 2000-sheet dra wer (option) En velope f e eder (o ption) Duplex unit (option[...]

97 Print medi a types Print me dia 250-sheet drawer 500-sheet drawer Multipurpose fee der 2000-shee t drawer Duplex unit Output bin P aper ✓✓✓✓ ✓ ✓ Card stock ✓✓✓ ✓ T ran sparenc ies ✓✓✓ ✓ Vinyl lab els * ✓✓✓ ✓ P aper l abels * ✓✓✓ ✓ P o lyester lab el * ✓✓✓ ✓ Dual-web an d integrated l abels* ✓[...]

98 Print medi a weights Print me dia Ty p e Print media weight Integrated t ray and optional 500-sheet drawer Multipurpose feeder and optional 250-shee t drawer En velope feeder P aper X erographic or bu siness paper 60 to 176 g/ m 2 grain long (16 to 47 l b bond) 60 to 135 g/m 2 grain long (16 to 3 6 lb bond) n/a Card stock — maximu m (grain lon[...]

99 Labels — maxi mum 4 Paper 180 g/m 2 (48 lb bo nd) 163 g/m 2 (43 lb bond) Note: Not supp or ted in the multi purpose feeder . n/a Dual-web p aper 180 g/m 2 (48 lb bo nd) 163 g/m 2 (43 lb bond) Note: Not supp or ted in the multi purpose feeder . P olyester 220 g/m 2 (59 lb bo nd) 220 g/m 2 (59 lb bond) Note: Not supp or ted in the multi purpose [...]

100 Integrated f or ms Pres sure- sens itiv e ar ea (must ent er the MFP fi rst) 140 to 175 g /m 2 140 t o 175 g/ m 2 P aper b ase (grain lo ng) 75 to 135 g/ m 2 (20 to 36 l b bond) 75 to 135 g/m 2 (20 to 3 6 lb bond) Env elope s 100% cott on content maximu m wei gh t — 24 lb Sulfi te, w ood- free, or up to 100% cot ton bonds Not recommen ded 60 [...]

101 Selecting print m edia Selectin g the appropriate print media f or the MFP helps y ou av oid printing pr oblems . The f ollowi ng sections contain gu idelines f or choosing the correct print media f or the MFP . Pa p e r F or the b est print quality , use 75 g/m 2 (20 lb) x erographic , gr ain long paper . T r y a sample of any paper y ou are c[...]

102 • Some chemicall y treated pa pers used t o make copies wit hout carbon paper , also kno wn as carbonless papers, carb onless cop y paper (CCP), or no carb on required (NCR) paper (see the Card Stoc k & Label Guide loca ted on the Lexmark W eb site at www .lexmark.com for suppor ted chemically treated papers) • Preprinted papers with ch[...]

103 T ransparenci es The MFP can print directly on transpar encies desi gned f or use i n laser pr inters . Print qu ality and durabi lity depend on the tra nsparency used. Alwa ys print samples on the transparenci es you are considering bef ore buying lar ge quantities . The P aper T ype setting sho uld be set to T ransparen cy to help pre vent ja[...]

104 – Hav e postage st amps attached. – Hav e any ex posed adhesiv e when the flap is in th e sealed or closed pos ition. – Hav e nic ked edges or bent c or ners. – Ha ve rough, coc kle, or laid fin ishes. • Use en v elopes that can withs tand temperat ures of 230 ° C (446 ° F) wit hout sealing, e xcessiv e curling, wrinkling, or relea [...]

105 • Do not load labels wi th paper or transparen cies in the same source; mixing print media can cause f eeding prob lems and print qua lity pr oblems . • Do not use label sheets with a sli ck bac king material. • Use full labe l sheets. P ar tial sheets ma y cause labels to peel off during pr inting, resulting in a jam. P ar ti al sheets a[...]

106 • A void using card st ock that may release hazardous emissions when heated . • Do not use preprinted card stoc k manuf actured with chemicals that ma y contaminate the MFP . Preprinting introduces semi-l iquid and v olatile componen ts into the MFP . • W e recommend the use of grai n shor t card stock . Storing print m edia Use the f oll[...]

107 • K eep pr int media stored in an acceptabl e envi ronment. See Storing print media . • Do not remov e tra ys during a pr int job . • Push all tra ys in firmly after l oading them. • Make sur e the guides in the tr a ys are properly positioned f or the siz e of print media you ha ve loaded. Mak e sure the guides are not placed too tig h[...]

108 9 Installing and remo ving options Installing inp ut option s After inst alling the driv ers, v erify the computer recogniz es your installed optio ns by: 1 Opening the Printer s f older . 2 Right-cli cki ng on the ne w MFP/printer and select Properties . 3 Selectin g the tab that contains installab le options . This ma y be: Install Options , [...]

109 • MFP F or inf or mation on i nstalling a n MFP stand, MFP base, or 2000-sheet draw er , see the i nstructions included wit h the option. CAUTION: The MFP requires three peopl e to lift it sa fel y . 1 2 3 4 5 6 7 8 9 0 #[...]

110 Installi ng a 250-sheet or 500-sheet drawer Optional dr aw ers attach under the MFP and optional duple x unit. The MFP automatically recogniz es an y draw er that is inst alled. A dra wer consis ts of a tra y and a suppor t unit. The 250-s heet dra wer and the 500-sheet dr aw er are instal led the same wa y . 1 Remov e the tra y from the suppor[...]

111 3 Attach anot her optional dra wer , a duple x unit, or the MFP . Y ou can attach a label to the tr a ys to indicate the tra y number . Installing a du plex unit The duple x unit attaches under the MFP , below the standard tr a y and abov e any dra wers. Square hol e Round p eg Ta b[...]

112 Place the duple x unit on top of any install ed dra wers or the tab le or MFP cabinet where y ou plan to use the MFP . The tab , round peg, and square holes on top of any draw er help you posi tion the duple x unit so the ed ges are al igned properly . Make sure it i s securely in place . Square hole Round peg Ta b[...]

113 Installing mem ory or op tion cards Y ou can customiz e the MFP memor y capaci ty and connectivity by adding optional cards. The instructio ns in this section help y ou install an y of the f ollowi ng options: • Memor y cards – MFP memor y – Flash memor y • Firmware c ards – Bar Code – IPDS and SCS/TNe – Pr intC r ypt ion ™ • [...]

114 Accessing the MFP system board Y ou must access the MFP system board t o install MFP memor y , flash memory , a firmware card, or an option card. Note: Use a Phillips screwdriv er to remo ve the sys tem board access cov er . 1 Push the r elease latch, and lo wer the multipu r pose f eeder . 2 Push both r elease la tches, and open the t op front[...]

115 3 Press both side door latches, and open t he side door . 4 Loosen, b ut do not remov e, the six scre ws on the shield.[...]

116 5 Slide t he shield to the right, and then r emov e it.[...]

117 6 Set the shield aside . Use the illustr ation to locate the connector f or the card you w ant to install . Option c ard conn ector Memor y c ard co nnect or Flash and firmwa re card conne ctors[...]

118 Installing or rem o vin g a memor y card Installat ion Note: MFP or printer memor y cards des igned f or other Le xmark MFPs or printers ma y not work with thi s MFP .MFP or printer memor y cards designed f or other printers or MFPs ma y not work with this MFP . 1 Remov e the system board access cov er . (See Accessing the MFP system boar d .) [...]

119 Remov a l 1 Remov e the system board access cov er . (See Accessing the MFP system boar d .) Warning: MFP memor y cards are easily damaged by static elec tricity . T ouch something metal such as the MFP fra me befo re you touch a memory card. 2 Push the latches a wa y from the card on both ends of the memor y card connector . The memor y card m[...]

120 Installing or rem o vin g a flash mem ory or firmware card Installat ion Note: Flash memor y or firmware cards des igned f or other Le xmar k MFPs ma y not work with this MFP .Flash memory or fir mware cards designed f or other MFPs ma y not work with this MFP . 1 Remov e the system board access cov er . (See Accessing the MFP system boar d .) [...]

121 Remov a l 1 Remov e the system board access cov er . (See Accessing the MFP system boar d .) Note: If an opt ion card ha s been installed, you may need to remo ve t he option card bef ore removi ng the fl ash memor y or fi r mware car d. 2 Squeez e the flas h memor y or fi r mwar e card lo ckin g clips. 3 Pull the c ard out. A void touc hing th[...]

122 Installing an o ption card The MFP has one connecto r that supports the f ollowing option cards: • MarkNet N8000 series int er nal print server • Internal print server • RS-232 Serial Interf ace Card • P arallel 1284- B Interf ace Card • Coax/T winax Adapter f or SCS Warning: Option car ds are easily damaged b y static electric ity . [...]

123 Replacing the shield After y ou hav e installed opt ions on t he MFP system board, f ollow these steps to r eattach the shield and close the doors . 1 Align t he k eyhol es on the s hield wit h the scre ws on the fr ame. 2 Slide the shie ld down onto the scre ws. 3 Tighten the scre ws. 4 Close the side door . 5 Close the top front co v er . 6 C[...]

124 10 Under standing the MFP P eriodically , you need to complete cert ain tasks to maint ain optimu m pr int quality . These tasks are co ve red in t his chapter . If se veral people are using the MFP , you ma y want to desig nate a ke y operat or to do the setup and maintenance of the MFP . Ref er printing prob lems and maintenance tasks to th i[...]

125 Determinin g the status of supplies The MFP control panel ale r ts y ou once a supply item or maintenanc e is required. The Print status message bar at the bot tom of the touch screen i ndicates if th e MFP is Ready and lets y ou know if any supplies ar e low or empty . T ouching Status /Suppli es on the bo ttom of the touch screen will op en t[...]

126 Conservin g supplies Se v eral s ettings i n y our application softw are or t hrough the touch screen let y ou conserve t oner and paper . F or more inf or mation on changing t hese settings , see the Men us and Messages Guide o n the Softw are and Documentation CD . Ordering supplies T o order suppli es in the U .S ., contact Le xmar k at 1-80[...]

127 reinsert it and continue printing. Repeat th is procedure multip le until the print remains f aded. When the print remains f aded, replace the print car tr idge. Hav e a new car tridge av ailab le when the current one no longer prints satisf actorily . The recomme nded print car tridges specifi cally designed f or the MFP are: Pa r t n u m b e [...]

128 Other a vailable pri nt car t ridg es X644A21 E Pri nt Car tridge 10,000 sta ndard pages X644H21E High Yield Pr int C ar tr idge 21,000 sta ndard pages For the As ia P acific Region 4 X644A11 P Retur n Pro gram Print C ar tr idge 10,000 sta ndard pages X644H11P High Yield Retur n Pro gram Print C ar tr idge 21,000 standa rd pages X644H01P High [...]

129 Y ou can use the pac king material from the ne w car tr idge to ship t he old car tridge back to Le xmar k f or recycli ng. See Rec ycling Le xmark product s fo r m o re i n fo r m a t i o n . F or inf or mation about the print car tridges a vai lable for the MFP , contact the place whe re y ou bought the MFP . Or deri ng a m ai ntena nce kit 8[...]

130 Ordering charg e rolls W e recommend ordering new charge roll s when toner fog or bac kground shading appears on printed pages. Order Le xmark par t number 40X0127. T o order a charge roll, contact the place where you bought the MFP f or more inf or mation. Or dering a transf er ro ller Order Le xmar k par t number 40X0130.T o order a transf er[...]

131 Recyc lin g Lexmark products T o return Le xmar k products to Le xmark f or recycling: 1 Visit our W eb sit e: www .le xmark.com/recyc le 2 F ollo w the instructions on the computer screen.[...]

132 Cleaning the scanner glass (flatbed) an d bac king m aterial 1 Open the document co v er . 2 Dampen a clean , lint-f ree clot h or cotton s wab wit h isoprop yl alcohol (95%). 3 Wipe the scanner glass (flat bed) and backing material by moving the cloth or s wab from side to sid e. 4 Close the document co v er . Scanner registration Scanner Regi[...]

133 8 Load the d ark colored paper . a Place a bl ank piece of dark colored paper (A4 or Letter) on the sca nner glass (flatbed) . P osition the paper so it i s aligned with the upper corner of the plastic guides . b Close the document co v er . c Place a b lank piece of dark colored paper (A4 or Letter) in t he ADF , and adjust the guides . Make s[...]

134 Mo ving the MFP F ollo w these guidel ines to mov e the MFP wit hin the of fice or t o prepare the MFP f or shipment. • Alwa ys use at least three people to l ift the MFP . • Alwa ys turn off the MFP using the po wer s witch. • Disconnect al l cords and cables from the MFP before at tempting to mov e the MFP . • F ailure to repac kage t[...]

135 11 Administrative suppor t Adjusting co ntrol panel brightness If y ou are having tr ouble reading your cont rol panel displa y , the LCD br ightness can be adjust ed through t he Setting s menu. Brightness T urn the brightness knob , located on t he left side of the front panel , up or do wn to the brightne ss le v el desired.[...]

136 Adjusting scree n timeout T o adjust the Screen Timeo ut setting: 1 Make sure the MFP is on. 2 Press Me nu on the c ontrol panel. 3 T ouch Settin gs . 4 T ouch General Sett ings . 5 T ouch the do wn arr ow unt il Scre en Timeo ut ap pears. 6 T ouch the left ar row to decrea se the time , or t ouch the r ight arr ow to incr ease the time. The se[...]

137 Setting P assw ord Pr otect f or the menu s Apply an administr ativ e pass word to rest r ict unauthorized user s from making changes to the MFP configur ation from either the control panel or the Embedded W eb Ser v er (EWS). 1 Make sure the MFP is on. 2 Press Me nu on the contr ol panel. 3 T ouch Settin gs . 4 T ouch the do wn arro w , and th[...]

138 5 Clic k Function Acces s . a Set the functi on authentication le vel fo r each function. Select Off to pre vent any one from using a functi on. b Clic k Submit . Disab ling the Driver to Fax men u item 1 Make sure the MFP is on. 2 Press Me nu on the c ontrol panel. 3 T ouch Settin gs Æ Fax Settings Æ Analog Fax Setup Æ F ax Send Settings . [...]

139 6 Define a Print F axes P assw or d in the field. 7 Clic k Submit . Releasing held faxe s for pri nting 1 On the MFP touch screen control panel, touch the Release Held Faxes b utton. Note: If the Release Held Faxes b utton appears as pale gra y and the words appear f aded on the b utton, then the b utton is inactiv e becau se no f ax jobs are b[...]

140 Using the secure EWS The SSL (Secure Soc kets La yer) al lows f or secure connections to the W eb ser ver wit hin the print de vice . T o connect to the EWS more securely , connect to the SSL por t instead of the def ault HTTP por t. The SSL por t connect ion will encrypt all W eb ser v er network communicati ons between the PC and the MFP . T [...]

141 SNMPv3 authenti cation and encr yption has t hree le vels of suppor t: • No authenti cation and no encr yption • A uthenticat ion with no encr yption • A uthenticat ion and encryption Note: The select ed le vel serv es as a minimum le vel of protectio n. The MFP negotiates with the SNMPv3 requestor , and a higher le vel of protect ion may[...]

142 • Certificate A uthentication — Allo ws any hosts or subnet of hosts to authentica te f or IPSec. Each host must ha ve a pub lic/priv ate ke y pair . V alidate P eer Cer tificate is enab led b y defa ult, requiring each host to ha v e a signed cer tificate . The cer tificate authority certificate must be instal led. Each ho st must hav e it[...]

143 Disabling ports and protocols The TCP and UDP por ts can be configured to one of three modes or v alues: • Disabled — Ne ver al lows net work connections t o this port • Secure and Unsecur e — Allows the por t to r emain open, ev en in Secure mode • Unsecured Only — All ows t he por t to onl y open when the MFP is not i n Secure mod[...]

144 T o enab le and configure 802.1x on the EWS after installing the re quired cer tificates: 1 Open a W eb browser . In the addres s line , enter t he IP addres s of the MFP bei ng configu red using th e format: http:/ /ip_address/ . 2 Clic k Configurati on . 3 Under Other Settings , click Netw ork/P or ts . 4 Clic k 802.1x A uthentica tion . Note[...]

145 Using the restricted se rver list func tion The Restricted Server List let s a system suppor t person restrict which hosts are allo wed to communi cate with the MFP ov er the net work which pre vents o ther hosts from managing and printin g to the MFP . Note: The Restricted Server Lis t only restricts TCP traff ic; it does not aff ect UDP traff[...]

146 12 Clearing jams By carefull y selecting print media and loading it properly , you should be ab le to av oid most paper jams. F or more inf or mation on a voiding paper jams , see A v oiding j ams . If j ams do oc cur , f ollo w the steps outli ned in this section. T o resolv e the paper jam messages , yo u must clear the e ntire paper pa th, a[...]

147 Access doors and trays The f ollo wing illustr ation sho ws the path that print media tra v els through the MFP . The path va ries dependin g on the input source ( tra ys, multipurpose f eeder , env elope f eeder) y ou are us ing. The numbers in f ollowin g the illustr ation indicate the numbers that can appear on the cont rol panel and designa[...]

148 Understanding jam mess ages The f ollowi ng tabl e lists the jam messages that can occur and the action neces sar y to clear the message. The jam messag e indicates t he area where t he jam occur red. How e ver , it is best to clear the entire paper path to ensure you ha ve cleared all poss ible jams . Clearing jams P aper jams can occur i n th[...]

149 5 T ouch Contin ue . 260 P aper Jam Check En v Feeder The env elope f eeder f eeds en vel opes from the bottom of the stac k; the bottom en vel ope will be the one that is jammed. 1 Lift the en v elope weight. 2 Remov e all env elopes . If the jammed en vel ope has entered t he MFP and cannot be pulled o ut, remov e the env elope f eeder . a Li[...]

150 3 Fle x and stack the env elopes. 4 Load the e nv elope f eeder . 5 Adjust t he guide . 6 Lo wer the en v elope weight. 7 T ouch Contin ue . 1 2 1 2[...]

151 23x and 24x jams P aper jams in these areas can occur on the incline sur face of a tra y or across more than one tra y . T o clear t hese areas: 1 Open the MFP pa per tr a y , and remov e an y jammed media. 2 Open the duple x tray . T o remo ve th e media, pull up .[...]

152 3 Open any opti onal tra ys beginning at the top , and remov e any jammed media. Pull the print media either up or down. If it does no t pull easily one wa y , try the other wa y 4 If y ou hav e an optional 2000-sheet f eeder , open the front door , press the ele v ator b utton to low er the tr ay , remov e the jam, and make sure the stac k of [...]

153 5 T ouch Contin ue . CAUTION: Floor-mounted configurat ions requir e additio nal furniture f or stabili ty . Y ou must use eit her a printer stand or printer base if using a 2000-sheet dr aw er . Cer t ain other configurat ions also must ha v e a printer stand or printe r base. Mor e inf or mation is av ailable on our Lexmark W eb site at www .[...]

154 200 and 201 P aper Jam Remove Cartridge 1 Push the r elease latch, and lo wer the multipu r pose f eeder . 2 Push the r elease latch, and open t he top front cov er . 3 Lift and pull the print cartr idge out of the MFP . Warning: Do not touch t he photoconductor drum on the underside of the cartridge. Use the car tridge handle whenev er you are[...]

155 5 Pull the p rint media up a nd tow ard y ou. Warning: If the print media does not mo ve immediate ly when you pull, stop pulli ng. Y ou need to access the print media from the MFP rear door . 6 Align and reinstall the toner c ar tr idge . 7 Close the top front co v er . 8 Close the mult ipurpose feeder . CAUTION: Do not use any pointe d object[...]

156 9 T ouch Contin ue . 202 P aper Jam Open Rear Door 1 If the paper is e xiting the MFP , pull the media straight out, and then touch Contin ue . Otherwise , continue wi th step 2. 2 Open the MFP r ear door . CAUTION: The inside of the MFP may be hot. Allow th e MFP to cool bef ore touching an y internal components. 1 2[...]

157 3 Remov e the jammed media. 4 Close the rear door . 5 T ouch Contin ue . CAUTION: Do not use any pointe d objects to remov e the paper . This could cause personal inj ur y or damage t o the MFP .[...]

158 23x P aper Jam Open Duple x Rear Door 1 Open the duple x rear door . 2 Remov e the jammed media. Depending on the media locat ion, pull the media either up or do wn. 3 Close the duple x rear door . Make sure it snaps into place. 4 T ouch Contin ue .[...]

159 Clearing ADF Jam s 290, 291, 292, and 294 Scanner Jams 1 Remov e all original documents from the ADF . 2 Open the ADF cov er , and remov e any jammed pages. 3 Open the document co v er , and remov e any jammed pages . 4 Open the sc an unit access door , and remo ve any j ammed pages. 5 Close the scan unit access door . 6 Close the ADF cov er . [...]

160 13 T r oubleshooting Understanding MFP messag es The MFP displa ys three ty pes of messages: status messages , attendance messages , and ser vice messages. Status messages pro v ide inf or mation about t he current state of the MFP . The y require no action on y our par t. Attendance messages aler t y ou to MFP prob lems that requir e your in t[...]

161 • The MFP is not plugged i nto any s urge protecto rs, unint errupted pow er supplies , or ext ension cords . • Other electrica l equipment plugged into the out let is working. • The MFP is turned on. • The MFP cab le is securely attach ed to the MFP and the host compute r , pr int server , option, or other network de vice. Once you ha [...]

162 Jobs do not pr int. The MFP is no t ready to rece ive data. Mak e sure Ready or Power Saver appears on the display before sending a job to pr int. The out put bin is full . Remove the stack of paper from the o utput bi n. The sp ecified input tra y is em pty . Load pap er in the tra y . Y ou are u sing the wrong MFP dri v er or are pr intin g t[...]

163 Incorrect c haracters pri nt. Y ou are u sing an incom patib le para llel ca ble. If using a parallel i nterface, make sure you are using an IEEE 12 84-comp liant parallel c able. W e reco mmend Lexmark par t number 1329605 (10 ft) or 1427498 (20 ft) f or the stan dard parallel por t. The MFP is in He x T race m ode. If Ready Hex appears on the[...]

164 Solving copy quality pr oblems The f ollo wing solutions will help solve cop y problems . For additi onal inf orm ation, see Copy tip s . Solving scan qu ality prob lems The f ollowing sol utions will help solv e scan prob lems. F or additional inf ormation, see Scanning tips . Solving fax problems The f ollo wing solutions will help solve cop [...]

165 Solv ing opt ion pr ob lems If an option does not operate correctl y after it is instal led, or if it quit s working: • T urn the MFP off, w ait f or about 10 seconds , and turn the MFP on. If this does not fix the prob lem, unplug the MFP , and check the connection between the opti on and MFP . • Print the menu settings page , and check to[...]

166 Inter nal pr int server • Make sure the inter nal print s er ver (also call ed an inte rn al net work adapte r or INA ) is securel y connecte d to the MFP system board. • Make sure you are using th e corre ct cable, that it is s ecurely conne cted, and th e networ k software is c orrectly s et up. See the drivers CD th at shippe d with the [...]

167 Solving 2000-s heet drawer prob lems Pr oblem So lution The e le vator tra y does not rai se when the loading door is cl osed, or th e elev ator tray does not lower when the do or is op ened and the el ev a tor button is p ushed. Chec k the f oll owin g: • The MFP is prop erly attached to the 2 000-sheet d raw er . • The MFP is powered on. [...]

168 Solving paper feed prob lems Symptom Cause Solut ion P aper freq uently ja ms. Y ou ar e using paper that does not meet t he MF P speci fications. Use recom mended paper an d other s pecialty media. See the Ca rd St ock & Label Gui de av ailable on o ur Lexmark Web sit e at www.le xmark .com fo r detaile d specif icati ons. See A voiding ja[...]

169[...]

170 Print quality troub lesho oting T o help isolate print quality prob lems, print the “ Print def ects guide, ” and chec k f or repeat ing def ects. If repeati ng defec ts appear , print the Print Quality T est P ages. Printing the print defects guide 1 T ouch the help icon ( ?) . 2 T ouch Print Defects Guide . Printing the print quality test[...]

171 Solving print q uality prob lems The inf or mation in the f ollo wing tab le ma y help y ou solve print quality prob lems. If these suggesti ons still do not corr ect the prob lem, call f or service. Y ou may hav e an MFP par t that r equires adjust ment or replacement . Pr oblem Action Pr int is to o ligh t. • The ton er may be low . T o uti[...]

172 T on er f og o r background shading appears on the page. • Check the pr int c ar tr idge to m ake sure it i s insta lled cor rectly . • The T oner Da rknes s setti ng may be too dar k. Chan ge the T oner Darkn ess setting in the Quality menu. • V er ify the environm ent is Cla ss B. • Repla ce the ch arge ro lls. • Replace the pr int [...]

173 Characters hav e j agged or unev en edges . • Change the Print Resol ution s etting in the Qual ity menu to 6 00 dpi , 1200 Image Q , 1200 d pi, or 24 00 Image Q . • Enable En hance F ine Lines. See the t ables on page 1 75 for more settings informa tion. • If using downloaded f onts, verify th e fonts are suppo r ted by the MFP , the hos[...]

174[...]

175 The Quality menu control panel options can be adju sted to help impro v e print qualit y . In addit ion, th e Enhance Fine Li nes and Gr ay Correction o ptions can be enable d to impro ve print quality . These settings are av ailable on the driv er and on the MFP Embedded Web Ser ver (EWS) interf ace. F or more information about th ese options [...]

176 Notices Con ventions Note: A note ident ifies s omething that could hel p y ou. CAUTION: A caution i dentifie s something that could cause y ou harm. Warning: A war nin g identifies somethin g that could damage your pro duct hardware or soft ware . Electr onic e mission notices Federal Comm unications Commission (FCC) com pliance inf ormation s[...]

177 substit ute cabl e not properly shielded and g rounded ma y result in a violation of FCC regulation s. Industry Canada compliance statement This Class A digita l apparatus meets al l requirements of the Canadi an Interf erence-Causing Equipment Regulat ions ICES-003. A vis de conf ormit é aux normes de l ’ industrie du Canada Cet apparei l n[...]

178 Ger man Hiermit er kl ä r t Le xmark Inter national Inc., dass sich dieses Product in Ü bereinstimmu ng mit den grundlegenden Anf orderungen und den anderen rele vant en V orschriften der Richtlinie 1999/ 5/EG befindet. (BMWi) Hiermit er kl ä r t Le xmar k International Inc. die Ü bereinsti mmung des Ger ä te s Product mit den grundlegende[...]

179 This product i s in confo r mity with the protect ion requirements of EC Council dir ectiv es 89/336/EEC , 73/23/EEC , and 1999/5/EC on the appro ximation and harmonization of the la ws of the Member States rela ting to electromagnet ic compatibili ty and safe ty of electrical equipment designed f or use within cer tain vol tage limit s and on [...]

180 Japanese VCCI not ice K orean MIC statement BSMI EMC notice Pa r t 6 8 This equipment complies with P ar t 68 of the FCC rules and the requirements adopted by the Administr ativ e Council f or T erminal Attachments (A CT A). On the bac k of this equipment is a l abel that contains , among other inf or mation, a product identi fier in the f orma[...]

181 REN f or this product is par t of t he product identifier that has the fo r mat US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (f or examp le, 03 is a REN of 0.3). F or earlier products , the REN is shown separ ately on the label. If this equi pment causes har m to the telephone netw ork, the telephone compan [...]

182 Other telecommunications notices Notice to user s of the Canadian telephone netw o rk This product meet s the applicabl e Industry Canada technical specificati ons. The Ringer Equiv alence Number ( REN) is an indicati on of the maximum n umber of terminals allo wed to be connected to a tele phone interf ace. The terminus of an interf ace ma y c[...]

183 Notice to users of the New Zealand telephone netw ork The f ollo wing are special conditi ons f or the F acsimile User Instructions . The gr ant of a telepermit f or any item of terminal equipment indicates o nly that T elecom has accepted that t he item complies with minimum condit ions f or connection to it s network. It indicat es no endorse[...]

184 Noise emis sion le vels German GS ma rk notice The f ollowi ng measurements were made in accordance wit h ISO 7779 and repor ted in conf or mance with ISO 9296. Model: X642e Machine ty pes: 7002- 003, 7002 -004, 7002 -005, 700 2-006 Mailing address Lexmark De utschla nd GmbH P o stfach 1560 63115 Dietzenbach Physical address Lexmark De utschla [...]

185 ENERGY ST AR W aste from Electrical and Electr onic Equipment (WEEE) directive The WEEE logo signifie s specific recycl ing programs and proce dures f or electr onic products in countries of the European Union. W e encourage the recycling of our pro ducts. If you ha ve further questions about recyc ling options , visit th e Le xmark We b site a[...]

186 Laser notice This MFP is cer tified in the U .S. to conf orm to the requirements of DHHS 21 CFR Subchapter J f or Class I (1) las er products , and else where is cer tified as a Class I laser product conf orm ing to the requirement s of IEC 60825-1. Class I laser products are not considered to be hazardous . The M FP contains internally a Class[...]

187 Inde x Numerics 42.xy Cartr idge region mismatch 160 A address book 51 adjust paper tr ay 79 adjusting Power Saver 136 screen timeout 136 adjusting qu ality 36 Advanced Password, menu prot ection 137 Advanced Password, set ting 139 appendix t emplate 1-column 176 applying template t o existi ng files 1-column appendix 176 Aste risk bu tton 1 6 [...]

188 LCD 15 Menu 16 numeric keypad 15 pound 15 Start 16 Stop 16 control panel menus preventing acces s 138 converti ng existing fi les to standard templ ate 1-column appendix 176 copies flatbed 29 quick 28 copy from 29 one size to another 32 to 30 copy q uality adjusting 3 6 copy s creens 29 copy tray se le ction 33 copying 28 duplexing 35 enlarging[...]

189 Home screen 18 buttons 18 home screen status message bar 18 I Identif ying MFPs 9 indicat or light 15 integrat ed forms 100 Internet Protocol Security 141 J jams avoiding 106 clearing 146 L label fuser cleaner 130 labels guidelines 104 LCD brightness 135 LCD contrast 135 LCD touch-screen f eatures Attendance messag e alert 26 left a rrow butto [...]

190 paper tray adju stment 79 paper unacceptabl e 101 password Print Faxes Password 138 setting Print Faxes Passwor d 138 Password Protect , setting for the menus 137 photocon ductor kit recycling 131 pick pad 130 pick roll ers 130 PIN entering at the MFP 75 entering f rom the dr iver 73 for confi dential j obs 73 ports, di sabling 143 Pound button[...]

191 using secur e Embedded Web Server 140 selec t button 23 selecti ng media 33 Sending a job to print 68 separator shee ts 31 setting collati on 36 sett ings dark 30 light 30 sheets separator 31 shortcut 44 shortcut s 50 creating 52, 61 multin umber 52, 61 single 52, 61 side guide 79 Simple Network Management Pro tocol, security 140 SNMPv1, disabl[...]