LG Electronics 32LY560H manual

EZ-Manager Wizard pages 12 – 18 Custom Master TV Setup pages 31 – 33 Cloning Procedures pages 34 – 37 EXPERIENCED INST ALLER Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. Lodging Guest Interactive Pro:Centric ® TVs © Copyright 2014 LG Electronics U.S.A., Inc. P/N: 206-4258 (Rev A[...]

2 206-4258 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER- SERVICEABLE P ARTS INSIDE[...]

3 206-4258 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accor- dance with the manufacturer ’s instructions. 8. Do not install near any heat sources, such as radia[...]

4 206-4258 (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below . An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power [...]

5 206-4258 T able of Contents S a f e t y W a r n i n g s .................................. 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4 T a b l e o f C o n t e n t s ................................. 5 Commercial Mode Overview .....................6 – 9 S e t u p C h e c k l i s t .........................[...]

6 206-4258 Commercial Mode Overview Thi s d oc ume nt de sc rib es ho w t o set up L Y560 H Pro :Ce nt ric ® TV s for Co mm erc ia l M ode o per at ion . LG com mer ci al T V fun ct ion al ity is b ase d on “o wne rsh ip ” o f the Ch an nel M ap; t hat is , the C han nel M ap re sid es in the TV ’ s CPU o r Pr oto co l T ransl at or Ca rd (P[...]

7 206-4258 Commercial Mode Overview (Cont.) T ypical Installer Menu TV Setup Menus Installer Menu T o cre at e a Maste r T V Setu p, you wil l need to know how to acc es s the com me rci al contr ol ler (PTC ) Inst al ler Menu and make chang es to the def aul t val ues as requ ire d. If nec ess ar y , fam ili ari ze yours el f with the Ins ta lle r[...]

8 206-4258 FTG Mode Features FTG Mode provides the following features: • Logical or physical tuning of physical RF channels and Aux inputs. • Mapping of RF channels with minor (program) numbers up to 999. • FTG Channel Map of up to 600 channels. • St a rt C ha n ne l se t f or RF o r Aux i np u t de li v er ed c o nt en t . • Pro:Centric [...]

9 206-4258 Function Menu Indicates the TV is not in Pass-through Mode . While the TV is in this mode, Installer Menu settings can be accessed as read-only . ABC ASP ECT RA TIO OK Mov e 16:9 Just Scan Set By Program 4:3 Zoom Commercial Mode Overview (Cont.) Determining the TV Operating Mode T o determine the operating mode of the TV , press MENU SET[...]

10 206-4258 Pro:Centric Operation Pro:Centric Interactive Menu Features LG’ s P ro: Cen tr ic ap pli ca tio n e na ble s gue st s t o l oc ate a nd sel ec t t el evi si on ent er tai nm ent us in g a n int er act ive cha nne l gui de , c he ck the d ail y wea the r , a nd vi ew hot el an d sur rou nd ing a men it ies vi a cus to m b ill bo ard s [...]

1 1 206-4258 Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide . This document describes only those settings that must be specied on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application. • Re mot e m an age m[...]

12 206-4258 EZ-Manager Wizard The prim ary purp ose of the EZ- Ma nag er Wi zar d is to gui de you thro ug h the pro ce ss (a uto mat ed or man ual ) of con fi gur ing the ess en tia l Ins tal le r Menu item s for Pr o:C en tri c ope rat ion . T he wiz ar d will app ear on the scr ee n each time the T V is tur ned ON, unt il one of its con fi gur a[...]

13 206-4258 EZ-Manager Wizard (Cont.) From the Welcome screen, you have the following options: • T o proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/ highlight Next and press OK . Then, continue to the “TV Conguration Options” section below . • T o exit the wizard, but retain the use of the Pro:Ce[...]

14 206-4258 EZ-Manager Wizard (Cont.) Zone and Room Number Assignments Y ou m ay co mplet e one or more of t he elds in t he Zo ne, Labe l, an d R oom N umber sc reen or le ave them at their default settings (Zone) or blank (Label and Room Number), as desired; however , if you intend to use the Zoning feature on this TV , you MUST specify the ap[...]

15 206-4258 EZ-Manager Wizard (Cont.) EZ-Ma nager Wizar d EZ-M anager Confi gurati on Comple te Pro: Centric Appl ication Main tenance Files GEM a pplicat ion down loaded L Y560H_ Config. tlx Instal led Components 2 1 3 The TV wil l turn of f in 3 second(s ). 4 EZ-Ma nager Wizar d Proc essing the Pro: Centri c Conf igurat ion... Appl ication files [...]

16 206-4258 EZ-Manager Wizard (Cont.) Manual Pro:Centric Conguration 1. With the Searching for Pro:Centric Server screen on display , use the arrow keys on the Installer Remote to select/highlight the Manual Pro:Centric option at the bottom right of the screen, and press OK . In the P ro:Ce ntr ic Ma nual Con gura tion scree n ( see e xampl e[...]

17 206-4258 EZ-Manager Wizard (Cont.) (Continued from previous page) 4. Once all elds are completed as required, you have two options (see also note below): • T o sa ve th e da ta en tered and ex it t he wizar d, u se th e arr ow key s to se lect Exit and then pres s O K . I n t he su bseq uent pop -up conr matio n wi ndow , s elec t S ave [...]

18 206-4258 EZ-Manager Wizard (Cont.) The proc edure be low a ssume s tha t t he de sired l e(s) is/ar e a lread y loa ded o nto the USB d evi ce. For furt her i nfo rmati on on TV Manag er / USB D ownlo ad Menu funct ion s and le requi rem ents, and/ or for i nform ati on on crea ting TLX les, refe r to the appr opria te secti on(s) in t [...]

19 206-4258 Ez Download Utility The Ez D ownlo ad utilt y , ava ilabl e fro m the TV Manag er / USB D ownlo ad Me nu, enab les y ou to se lec t mul tiple les at one time from the les load ed on a USB m emo ry de vice. Y ou m ay us e thi s uti lity to dow nload any one or a ll of th e fol lowin g t o a TV : a TLX l e for con gurat ion pu[...]

20 206-4258 (Continued from previous page) 4. Insert the USB memory device that contains the appropriate le(s) into the TV’ s USB port. 5. T o ac cess the TV Ma nager / US B D ownlo ad Me nu from the TV me nus: • Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is[...]

21 206-4258 Ez Download Utility (Cont.) (Continued from previous page) Note: Press on the Installer Remote, as necessary , to exit the Ez Download screen and/ or the TV Manager / USB Download Menu. I f you ac cesse d the TV Ma nag er / USB D ownlo ad Men u via the EZ- Manag er Wi zard, yo u wil l be ret urned to t he last scree n on dis play befor [...]

22 206-4258 Installer Menu Use the Insta lle r Men u to set u p, chang e, or vi ew op erati ona l set tings . Th is se ction desc ribes ho w to acces s, us e, and e xit t he In sta ller Menu fro m the TV itsel f. Ho wever , you s hou ld al so re fer to t he Ins talle r Men u d escri ption s in thi s doc ument if you are c on gurin g the TV using[...]

23 206-4258 As part of th e I nstal ler M enu h ead er (i n all mo des), two 3-c harac ter a crony ms are d ispla yed to i ndica te the TV ’ s cur ren t con gura tion mod e. The tabl e bel ow lists all possi ble mode iden ti ers f or th ese TV mod els. Acronym Description CPU-CTV Pass-through Mode with Channel Map in CPU CPU-FTG FTG Mode vi[...]

24 206-4258 Installer Menu (Cont.) Installer Menu Items 000 through 073 Item Function V alue Range Default V alue Brief Description of Function 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0 / 1 0 Set to 1 to enable TV to turn ON when AC power is [...]

25 206-4258 Installer Menu Items 075 through 122 Item Function V alue Range Default V alue Brief Description of Function 075 REVERT CH 0 / 1 0 If set to 1 and loss of MPI communication occurs, TV tunes to Start Channel. 078 UPN MSB 0 ~ 255 0 User programmable number , most significant byte. 079 UPN MSB-1 0 ~ 255 0 User programmable number , most si[...]

26 206-4258 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INST ALLER SEQUENCE Species entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy . If set to[...]

27 206-4258 Installer Menu (Cont.) 015 - SLEEP TIMER If set to 1, the Sleep T imer feature may be used. If set to 0, the Sleep T imer is not available. 016 - EN TIMER (Enable On/Off Timers) If set to 1, the T imer function is available to the end user and enabled continuously . Set to 0 to disable On/Off timers. Note: The TV clock must be set in or[...]

28 206-4258 Installer Menu (Cont.) • IR Decode: Set to 0 (default) to allow the TV to process all IR keys when a CEC device is connected to the TV . Set to 1 to enable the TV to convert IR keys to CEC key code and pass to the connected CEC device. • Device ID: Set to 0 (default) to allow the TV to communicate with all CEC devices. Set from 1 to[...]

29 206-4258 083 - HANDSHK TIME (Handshake Time) Adds an additional delay to the handshake time which is 64 msec, thus relaxing MPI timing requirements to be compatible with PC- based Windows controlled systems. Range is 0 - 5. (T imeout = 25.5MS + [25.5 MS* Handshake time].) 084 - PERMANENT BLK (Permanent Block) All ows Lo ck (Pa rental Cont rol) b[...]

30 206-4258 If set to 201 o r 202, back light ing ca n be c ontro lle d via the Pi cture set tings in the TV setup me nus . Howe ver , each time the TV is tur ned ON , Pict ure Mo de (s et in Pictur e Menu ) is def aulted to Int ellige nt Sen sor . If P ictur e M ode is manua lly s et to a stat ic opt ion (V ivid, Stand ard, e tc.) dur ing a vie wi[...]

31 206-4258 Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. The Master TV Setup can used to configure either TVs that are to remain in Pass-through Mode or TVs that are to be configured for FTG Mode. Note: Cloning requirements and procedures are descr[...]

32 206-4258 Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. T urn ON the TV . If the E Z-Man age r Wiz ard a ppear s o n the scre en when you t urn ON t he TV , e xit t he wi zard. 2. Set Installer Menu items. This s tep provid es specic inst ructio n only on the Instal ler M enu it ems that should be set on a Master TV . Refe[...]

33 206-4258 Use the TV setup menus to set the TV features to the desired configuration for the end user . PICT URE AU DIO INP UT OPT ION TIM E MY MEDIA CHA NNEL L OCK Custom Master TV Setup (Cont.) CHA NNEL OK Mo ve • Auto T uning • Manual T uning • Channel Edit • Channel Label (Optional) Use Channel Menu options to run Auto T uning, edit c[...]

34 206-4258 (Continued on next page) Cloning Procedures Learning Configuration from a Master TV This section describes how to Learn conguration from a Master TV . Before Y ou Begin • If th e T V i s NOT al rea dy in FTG Mod e, co mplet e t he Cu stom Maste r TV Set up pr ocedu re (see pages 31 t o 3 3). • Ensure the USB device has been forma[...]

35 206-4258 Cloning Procedures (Cont.) (Continued from previous page) 7. In th e Lea rn From TV ( TLX) windo w , to dif fere nti ate t his TLX  le fr om ot hers, you can use the Up/ Down arrow ke ys to chan ge th e l ast  ve di git s of the  len ame. Press OK wh en yo u are read y to initi ate L ear ning. Lea rning stat us will be sh own o[...]

36 206-4258 Cloning Procedures (Cont.) (Continued from previous page) • If the TLX le contains an FTG Channel Map that was Learned from a TV , the physical RF channels in the FTG Channel Map have been assigned logical channel numbers (see “Learning Conguration from a Master TV” above). When you T each the FTG Channel Map to the T arget [...]

37 206-4258 (Continued from previous page) 7. Wit h the TV Mana ger / US B Dow nload Me nu on disp lay , us e the Up/ Dow n arr ow ke ys to se lect T ea ch T o TV (TLX) , and th en pr ess O K . 8. In the T each T o TV (TLX) window , use the Up/Down arrow keys to select the TLX le you want to install. Note: Filenames for TLX les that were Lear[...]

38 206-4258 FTG File Manager Utilities Overview This section provides an overview of the FTG File Manager , which is used for FTG Mode configuration. FTG File Manager software is available online at: www .LGsolutions.com/ftgsoftware. Creating an FTG Conguration File The procedu re below describ es how to use the FTG File Manage r utilitie s (see[...]

39 206-4258 FTG File Manager Utilities Overview (Cont.) (Continued from previous page) Note: T o clear the current TLX File Contents, click the New button in the TLX File command section of the FTG File Manager main screen (above the TLX File Contents window). 3. T o add an FTG Channel Map to the FTG Configuration List, cli ck un der FTG Channel Ma[...]

40 206-4258 FTG File Manager Utilities Overview (Cont.) Note: The data referenced in the FTG Conguration List is only a snap- shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list. If you make any change(s) to the current data to be included in the FTG Conguration List, you will need to recopy Channel Map[...]

41 206-4258 FTG File Manager Utilities Overview (Cont.) FTG Channel Map Conguration Utility The FTG Channel Map Configuration Utility enables you to create, view , edit, and print a Logical Channel Map. PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or T ext file. EDIT/ADD MAP Cli ck to [...]

42 206-4258 FTG File Manager Utilities Overview (Cont.) DELETE Click to remove highlighted channel from FTG Channel Map. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. EXIT Click to exit editor a[...]

43 206-4258 FTG File Manager Utilities Overview (Cont.) CONFIGURA TION SETTINGS Select tabs for categories of Installer Menu items to set up TV . FTG Installer Menu Conguration Utility Notes: • The Pro:Centric tab enables you to set up Pro:Centric-specic parameters. Refer to the Free-T o- Guest (FTG) File Manager User Guide for further info[...]

44 206-4258 IP Environment Setup The IP Envir onmen t Men u ena bles you to set up the netw ork feat ures of the TV . Wit h the exce ption of Netwo rk Conne ction sett ings, the IP Env ironm ent sett ings are edit able (wi th the Inst aller Remo te) only if the TV is in Pass- throu gh Mode and read -only when the T V is not in Pas s-thr ough Mod e.[...]

45 206-4258 IP Environment Setup (Cont.) (Continued from previous page) The next Netw ork Sett ing w indow wi ll en able you to s pecif y the IP an d DNS con gurat ion for this TV . Auto sett ings will be selec ted b y d efaul t. Us e t he ar row k eys t o s elect the app ropri ate o pti ons, and s pecif y t he co ngur ati on da ta fo r the I[...]

46 206-4258 Pro:Centric Setup Pro :Cent ric o pti ons e nable you to cong ure t he TV wit h the app ropri ate s ett ings to co nnect to the Pro:C ent ric s erver . U se th e Up/ Down arrow ke ys on the Insta lle r Rem ote t o n aviga te be twe en el ds. 1. With the I P Envi ron ment Menu on displ ay , us e the arro w key s on the I nstal ler [...]

47 206-4258 (Continued from previous page) IP Conguration a) In the Media T ype eld, use the Left/Right arrow keys to select IP . Note: If th e Media T ype has already b een se t in the E Z-Manager Wizar d, the specied value will be re ected in this eld. Note: Setting the Media T ype to “IP” automatically sets the Data Channel ?[...]

48 206-4258 Reference: Upgrading TV/PTC Software using a USB Memory Device Thi s sec tion des cribe s how to upda te TV (CPU) and/ or PTC s oftwa re using the TV Manag er / USB Down load Menu “Up grade TV Softw are” and/o r “Up gra de PT C Sof tware ” opt ion (s), respe ctive ly , tho ugh y ou ma y als o use th e Ez Downl oad util ity to up[...]

49 206-4258 Reference: Do wnl oadi ng a S pla sh S cre en usi ng a US B M emo ry De vic e This section describes how to download a splash screen image using the TV Manager / USB Download Menu “Logo Image Download” option, though you may also use the Ez Download utility to download the splash image, if desired. See “Ez Download Utility” on p[...]

50 206-4258 Reference: Power Consumption Settings The following tables assume that Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 202). Note: V alues are results of controlled experiments under laboratory conditions. Item 099 Back Lighting (Static) 32L Y560H 39L Y560H 42L Y560H 47L Y560H Power Consumption (W atts) Per[...]

51 206-4258 Reference: TV Aux Input Conguration DIRECT ACCESS T uning * TV ENABLE MPI DA T A Installer Menu Item 046 ST ART AUX SRCE (Start Aux Source) V alue Installer Menu MPI DA T A ST A TUS TYPE 0x41 SOURCES ENABLED (R/W) DA T A ST A TUS TYPE 0xD2 CURRENT A V SOURCE (R) DA T A ST A TUS TYPE 0x0D AUX SOUR CE (R) Installer Menu Item 029 OLD OC[...]

52 206-4258 Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. T o disable auto-sensing for all available Aux inputs, set item 042 to 0. T o enable auto-sensing for all available Aux inputs, set item 042 to 255. For specications on all other available settings (i.[...]

53 206-4258 Reference: Auto Input(s) Sensing Feature (Cont.) Item 042 V alue Inputs Installer Menu Display A V1 RGB HDMI 1 HDMI 2 HDMI 3 001 Enabled Disabled Disabled Disabled Disabled DDDDXXX0 016 Disabled Enabled Disabled Disabled Disabled DDD4XXXD 017 Enabled Enabled Disabled Disabled Disabled DDD4XXX0 032 Disabled Disabled Disabled Disabled Ena[...]

54 206-4258 Reference: RJP Model List & Input Auto-sensing Hierarchy RJP Input Auto-sensing Hierarchy Priority Video Audio 1st (Highest) Digital Video In Audio In (3.5mm) 2nd PC Video In Audio In (L/R) 3rd Video In Digital Video In RJP Legacy Models • RJP-101M • RJP-101ML • RJP-1 10F • RJP-1 10FW • RJP-1 10W • RJP-1 10WBR • RJP-1 [...]

55 206-4258 Thi s sec tion des cribe s how to r est ore a ll fa cto ry de fault s o r jus t the Inst all er Me nu fa cto ry de fault s e ither on a s ingle TV th at is curr ent ly in Pass -th rough or F TG Mo de or on mult ipl e T Vs that are c urren tly in F TG Mo de. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults [...]

56 206-4258 Reference: Using the TV Zoning Feature Thi s sec tion des cribe s the TV Zonin g fea ture avail abl e wit h the L Y560H mode l T Vs. The TV Z oni ng fe ature ena bles you t o c reate loca lized co ngur ation s f or TVs in s elect ed lo cat ions, or “ Zon es,” withi n t he in stall ation env ironm ent, for exam ple, a h otel lobby[...]

57 206-4258 Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the FTG Chan nel M ap Ed ito r ove rview on page 42. At the s ame t ime , kee p in mind t hat t he TV Zo ne de sig natio ns ar e n ot mu tuall y exc lus ive. That is, you m ay opt to p lace Zon e res trict ions on selec [...]

58 206-4258 OPT ION OK Mo ve • Language • Caption : Off • Standby Light : Of f • DivX/(R) VOD • Set ID : 1 • Demo Mode : Off • Zone & Room Number • Eject Z Chang e a room num ber OK Room Numbe r Label Zone , Lab el, an d Room Numbe r CH VOL 1 2 3 4 5 6 7 8 0 9 P A G E Q.MENU CHAR/NUM FLASHBK EXIT OK ENTER GUIDE PORTAL TV DVD INP[...]

59 206-4258 Reference: L Y560H Rear and Side Jack Panels AN TEN NA / CA BLE I N RGB IN (PC) SP EAK ER OU T LI NE OU T SE RV ICE ON L Y .......... VI DE O L/ MO NO - AU DI O- R A V IN / A UD IO IN (R GB DV I) L R OP TIC AL AU DIO O UT LA N MPI 1 IN R ES ET R E S E T U P D A TE UPDA TE Restricted to software updates. RESET Initiates a hardware reset [...]

60 206-4258 Reference: External Stereo Speaker Setup SPEAKER OUT LINE OUT EXTERNAL SPEAKER_R- (Sleeve) EXTERNAL SPEAKER_L- (Ring 1) EXTERNAL SPEAKER_R+ (Ring 2) EXTERNAL SPEAKER_L+ (Tip) 3 1 2 1 LEFT (Tip) 2 RIGHT (Ring) 3 GROUND (Sleeve) The three-contact (left, right, ground) SPEAKER OUT 3.5 mm jack on the L Y560H rear panel provides stereo speak[...]

61 206-4258 Reference: Installer Remote Control T ypical Key Functions CH VOL 1 2 3 4 5 6 7 8 0 9 P A G E Q.MENU CHAR/NUM FLASHBK EXIT OK ENTER GUIDE PORT AL TV DVD INPUT MARK CC TIMER MUTE INFO PIP PIPCH+ PIPCH - SWAP PIP INPUT SAP MENU SETTINGS abc def ghi jkl mno pqrs tuv wxyz .,; @ DELETE TV/DVD Select the remote’s operating mode: TV or DVD. [...]

62 206-4258 T roubleshooting General T roubleshooting Some Quick and Easy T ips for Resolving Problems Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number . (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). If Installer Menu item 028 CH. OVERID[...]

63 206-4258 T roubleshooting (Cont.) Commercial Mode Check TV turned ON? Y es No Press POWER on Installer Remote. TV is not in Commercial Mode. Call T echnical Support for assistance. TV is in Commercial Mode. No On-screen menu display no longer toggles? Y es Press MENU SETTINGS repeatedly as if to access the Installer Menu. Function Menu on displa[...]

64 206-4258 Glossary of T erms Channel Lineup Channels set in the TV memory , via Auto T uning/manual editing. Cloning The process of capturing a Master TV Setup and transferring it to a T arget TV using a USB memory device. Commercial Mode A mode of operation that provides a broad range of commercial TV features based on control (settings) provide[...]

65 206-4258 Document Revision History / Open Source Software Notice Document Revision History Date Description June 2014 Revision A: New document Product documentation is available online at: www .LGsolutions.com . Open Source Software Notice T o ob tain the so urce c ode un der G PL, LG PL, MP L and ot her o pen sourc e lice nses, th at is con tai[...]

206-4258 Revision A © Copyright 2014 LG Electronics U.S.A., Inc. For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a registered trademark of LG Electronics Inc. All other trademarks or registered trademarks are the property of their respectiv[...]