NETGEAR DM602 manual

SM-DM602NA-0 August 2002 NET GEA R , Inc. 4500 Grea t America Parkway Santa Cla ra, CA 950 54 USA Phone 1-888 -NETGEAR Reference Manual for the Model D M602 ADSL Modem DM602.book Page i M onday, August 12, 2002 6:09 PM[...]

ii © 2002 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR is a tradem ark of Net gear, Inc. Micros of t, Windows, and Windows NT ar e r egi stered trademarks o f Microsoft Corpo ration. Other bra nd and pr odu ct nam es ar e regis tered trad em arks or tradem arks of their respec tive holders. St atement of Conditions In the in terest of[...]

iii Bestätigung des Herstellers/Importeur s Es wird hier mit be stä tigt , daß das Mode l DM602 ADSL Mo dem gemäß der im BMP T -AmtsblVf g 243/1 991 und Vfg 46/ 1992 auf geführ ten B estimmu ngen en tstö r t ist. Das vo rschri ftsmäßige Be treiben einiger Geräte (z.B. T estsender) kann jedoch gewissen Beschränku ngen un terliegen. Lesen [...]

iv DM602.book Page iv Monday, August 12, 2002 6:09 PM[...]

Contents v Content s About This Guide T echnical Supp ort .............. ............. ............. ............. ............. ............ ............. ............. .. 1- i x Related P ublications ................ ............. ............. ............. ............. ............. ............. ........ 1-ix T ypographi cal C onvention s ...[...]

vi Contents Connectin g to Y our Co mputer . ............. ............. ............. ................... ............. ............. ... 2-8 Ethernet .......... ............. ................... ............. ............. ............. ............. ............. ......... 2- 8 USB .......... ............ ............. ............. ............[...]

Contents vii LAN IP Se tup .. ............ ............. ............. ............. ............. ............. ............. ............. ......... 5-7 Changing t he Mode m Access Password .................. ............. ............ ............. ............. ... 5-8 Firmware Upg rade ...... ............. .................... ............. ..[...]

viii Contents DM602.book Page viii Monday, August 12, 2002 6:09 PM[...]

About This Gui de ix About This Guide Congratul ations on your pu rchase of the NETGEAR ™ Model DM602 ADSL Modem. The Model DM6 02 modem prov ides a sec ure con necti on for a computer to th e In terne t thr ough an inter nal A D SL m od em. T echnic al Su pport For help with any technica l issues, conta c t Customer Support , or visit us on the [...]

Referenc e Manua l for the Model DM602 A DSL Mo dem x About Thi s Guid e T ypo graph ical Conv enti ons This gui de uses the fo llowing t ypographical conv entions: ital ics Book titles an d UNIX file, command, and d irector y names. courier font Scree n te xt, u ser-typ ed co mma nd -lin e e ntr ies. Initi al Caps Menu titl es and window and but t[...]

Introduc tion 1-1 Chap ter 1 Introduction This chap ter describes the features of the NETGEAR Model DM602 A DSL Modem. Abou t the Mode m The Model DM602 ADSL Mode m connects your comput er to th e Internet using a built-in ADSL modem. The Model DM 602 modem p rovi de s y ou with high-sp eed ADSL Internet a cce ss. There is no need to run sof tware [...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 1-2 Introduc tion • Pro toco l Su pport – Dynamic Host Configu r ation Protocol ( D HCP) server f or dynamically a ssigning network c onfiguration i nformatio n to one computer . – DHCP client for dy namically obtaining confi guration infor mation fro m the In ternet Service Provider (I SP) [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Introdu ction 1-3 Router Device Mode In Router Device Mo de, the DM60 2 supports configuration of the T ransmission Contr ol Protoc ol/ Intern et Prot ocol (TCP/ I P) parameters and l ogin functions o n the modem. • Automatic Configu ration of Att ached computer by DHCP In Router Device Mode, t [...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 1-4 Introduc tion DM602.book Page 4 M onday, August 12, 2002 6:09 PM[...]

Setting Up the Har dware 2-1 Chap ter 2 Setting Up the Hardware This chap ter describes the Model DM602 ADSL Modem hardware an d provides instr uctions for insta llin g it. Packag e Conte nt s The produc t package shou ld contai n the following i tems: DM602 ADSL Modem Resource CD , installation guide, support information card & warranty/regist[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 2-2 Setting Up the Hardw are • Model DM602 ADSL Modem • AC power ad apter ( varies by re gion) • Cat ego ry 5 (C at 5) E the rnet cab le • USB Cable (d epending on the countr y of purch ase) • T elephone c able • Microf ilters (quant ity and t ype var y by regio n) • Model DM602 Res [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-3 The Modem’ s Front Pa nel The front panel of the Model DM602 modem ( Figure 2-1 ) conta ins stat us LEDs. Figure 2-1. DM602 Front Pane l Y ou can use some of the LEDs to ve rify connecti ons. Ta b l e 2-1 lists and de scribes each LED on the fro nt pane l of the Mod [...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 2-4 Setting Up the Hardw are The M odem’ s Rear Pa nel The rear panel of the Mo del DM602 mode m ( Figure 2- 2 ) contains por t conne cti ons and a power switc h. Figure 2-2. DM6 02 Rear Pane l V i ewed fro m le ft to ri ght , the r ear pan el co n tain s th e fo ll ow ing f e atur es: • 15 V [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-5 Access Requirement The Model DM602 ADSL Mode m contains a buil t-in ADSL modem, which conn ects directly to an ADSL servi ce provi der . Connect i ng the Mode m Before us ing you r modem, you need to do the follo w ing: • Connect yo ur Ethernet or USB cabl e from the[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 2-6 Setting Up the Hardw are ADSL Through a Modular RJ-1 1 W all Jack . T o instal l the Model DM60 2 modem direct ly to the wall j a ck without inst alling a telephone: 1. Connect t he provided t elephone c able to the wall jack. 2. Connect t he other end of t he teleph one cable to the A DSL por[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-7 Connecting the Power Adapter T o connec t the power ad apter to t he modem: 1. Plug the connector of the power ad apter in to outlet on the rear panel of t he modem. 2. Plug the other end of the adapter into an A C power out let. 3. V eri fy tha t the PWR LED o n the m[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 2-8 Setting Up the Hardw are Conn ectin g to Y our Com puter Y our comput er will a ttach to either the Ethe rnet or USB 1 .1 modem port s shown in Figur e 2-2 . Ethe rnet T o connec t your comput er to th e modem via Ethern et: 1. Locate t h e Category 5 Ether net cabl e which came wi th your mod[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-9 c. Browse to the CD and install the USB driv er by clicking t hrough the W indows wiza rd prompts. 2. Insta ll th e Et her net driv e r a. Another W indows wizard wi ll start and pr ompt for yo u to install t he Ethernet driv er . b. Browse to the CD and install the US[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 2-10 Setting U p the Hardw are DM602.book Page 10 M onday, Augus t 12, 2002 6:09 PM[...]

Preparin g Your Compu ter 3-1 Chap ter 3 Prep aring Y our Computer This chap ter descri bes how t o pr epa re your computer t o con nect to the In t ern et thr oug h the Model DM602 ADSL Modem and ho w to verify the readiness of a DSL modem accou nt from an In ternet servic e provider (ISP) . Prep aring Y our Comput er for T CP/IP Ne twork i ng Com[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 3-2 Preparin g Your Co mputer In most ca ses, yo u should in stall TCP/IP so t hat the computer o btain s its spe c ific network configu r ation informat ion automatically f rom a DHCP server duri ng bootup. The Model DM602 mod em is shipped preconfi gured as a DHCP serve r . The modem assigns t h[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-3 Y ou must hav e an Eth ernet ada pter , the TCP/IP protoc ol, and Client fo r Microsof t Networ ks. If you ne ed the adapter: a. Click th e Add button. b. Select A dapter , and then cl ick Add. c. Select the manufacturer and model of your Et hernet adapter , and then c[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 3-4 Preparin g Your Co mputer a. Click th e Add button. b. Select C lient, an d then click Add. c. Select Mi cr osof t. d. Select C lient fo r Microsoft Networ ks, and then clic k OK. 3. Rest art y o ur P C for t he cha n ges to tak e effec t. Enabling DHCP t o Automaticall y Configure TCP/IP Set [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-5 6. Proc eed to the end of the W i zard . V erifying TCP/IP Properties (Wi ndows) After yo ur PC is config ured an d has reboo ted, you can check t he TCP/IP configur ation using the utilit y w inipcfg.e xe : 1. On the W indows taskbar , click the S tart butt on, and th[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 3-6 Preparin g Your Co mputer 6. Select ‘Internet Prot ocol (TCP/IP)’, c lick Prope rties, and veri fy that “Obtain an IP address auto matical ly is sele cted. 7. Click OK and close all Networ k and Dialup Connections windows . 8. Make sure y our PC is connecte d to the modem, the n reboot y[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-7 The TCP/IP Con t rol Panel opens : 2. From the “ C onnect v ia” box, se lect your Macinto sh’ s Ethernet i nterface. 3. From the “ C onfigure” box, select Using DHCP Server . Y ou can le ave th e DHCP Client I D box empty . 4. Close th e TCP/IP Control Pane l[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 3-8 Preparin g Your Co mputer V erifying TCP/I P Properties for Macintosh Compu ters After yo ur Macintosh is co nfigured and has rebooted, y ou can check th e TCP/IP conf igura tion by retur nin g to the T C P/ IP Co ntro l Pa ne l. Fro m the A ppl e men u, se lec t Co n trol Pan els , then TCP /[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-9 V erif ying th e Readi nes s of Y our DSL In tern et Acc o u nt For ac ces s to th e In tern et, y ou n e ed to cont rac t wit h an In ter net servic e pr ovi der (I SP ) for a single -user Internet acces s account using a DSL modem. For a si ngle-user Inte rnet accoun[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 3-10 Preparin g Your Co mputer If an I SP techn ician conf igured your co mputer dur ing th e instal lation of the s ervice for a st atic IP address , or i f you c onf igu red it for a sta tic IP address us ing instructions p rovided by your IS P , you need to b e sure you have tha t config uratio[...]

Basic Configu ratio n of the Modem 4-1 Chap ter 4 Basic Configuration of the Modem This chap ter describes how to perform the b a sic configura tion of you r Model DM602 ADSL Modem for your In ternet connection. Access ing th e Web Configuration Manager in the Mode m In order to use th e browser- based W eb Configu ration Mana ger built into the mo[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 4-2 Basic Confi guration of the M odem 4. In the Add r ess or Locatio n box of your browser , type http:// 192.168. 0.1 and pres s ENTER. A login wi ndow opens as shown in Figure 4-1 bel ow . Figure 4-1. Modem Login window For added security , the modem is protected with a User Name and P assword.[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Basic Con figur ation of th e Modem 4-3 Configur ing th e Mo dem in Rout er Devi ce Mode for an ISP Ac count with Login If your Internet service accoun t uses a l ogin protocol su ch as PPP o ver Ether net (PP PoE) or PP P over A TM (PPPoA), fill out t he menu below . Figure 4-3. Menu for PPP logi[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 4-4 Basic Confi guration of the M odem 3. Domain Name Ser ver (DNS) Addr ess: Usua ll y th e “Ge t Au to ma ti cal ly fr om IS P ” se ttin g wil l w ork. If your ISP does not automat ically transmit D NS addres ses to the modem duri ng login, select “Use thes e DNS server s” and enter the [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Basic Con figur ation of th e Modem 4-5 A login wi ndow opens as shown in Figure 4-4 bel ow:. Figure 4-4. Modem Login window 5. T ype admin i n the User Na me box, password in t he Password box, and then clic k OK. 6. Whe n the Bas ic Se ttin gs scr een a ppe ars (see Figure 4-2 ) click the Advanc[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 4-6 Basic Confi guration of the M odem 7. After s electing Mo dem Device type, t he modem se nds the modem’ s buil t in W eb Configur ation Manager s creen bel ow (see Figure 4-6 ) to yo ur browser . Figure 4-6. Modem Device Mode Basic Setting s window 8. ISP Para mete rs fo r Int ernet Acces s.[...]

Advanc ed Confi guration of the M odem 5-1 Chap ter 5 Advance d Config uration of the Mode m This chap ter describes how to configure t he advanced feat ures of you r Model DM602 ADSL Modem. Thes e featur es can be found unde r the Advanced h eading in the Main Menu of t he brow s er in terf a ce. Rout er Device Mode S tat us The Route r Status men[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 5-2 Advanced Confi guration of the M odem This scre en s hows the foll ow in g pa ram e ter s: Ta b l e 5 -1. Router S tatus Fields Field Descrip tion Firmware V ersion This fi eld displays the mo dem firmw are vers ion. LAN Po rt These I P parameter s apply to theLo cal Area Network (LAN) of the [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-3 Click on t he “Sho w Stat istics” butt on to displ ay modem usage stat istics, as shown in Fi gure 5-2 belo w: Figure 5-2. Sh ow Statistics screen This scre en s h ows the fo llo win g stat isti cs: . Ta b l e 5-2. R out er St atis tics Fi eld s Field[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 5-4 Advanced Confi guration of the M odem Click th e “PPP Status ” button to disp lay th e progress of the PPPoE or P PPoA connecti on, as shown in Fi gure 5-3 , b elow . Figure 5-3. PP P Status screen The modem will automatically authenticate with the PPPoE or PPPoA ne twork when you have dat[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-5 Modem Device Mode St atus In Modem Devic e Mode , fr om th e Mai n Me nu o f t he b rows er int er fa ce, c lick on Modem Status t o displa y the System S tatus s creen, shown in Figure 5-4 will appear . Figure 5-4. Mo dem Status screen This scre en s how[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 5-6 Advanced Confi guration of the M odem Click on t he “Sho w Stat istics” butt on to displ ay modem usage stat istics, as shown in Fi gure 5-5 belo w: Figure 5-5. Sh ow Statistics screen This scre en s h ows the fo llo win g stat isti cs: . Modem These para meters apply to the ADSL modem se [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-7 LAN IP S etup The LAN IP Set up menu allows con figurat ion of LAN IP servic es such as DHCP . From the Main Menu of t he bro wser interf ace, u nder Adv anc ed, cl ick on LAN IP Se tup to view the LAN I P Setup menu, shown i n Figure 5- 6 Figure 5-6. LAN[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 5-8 Advanced Confi guration of the M odem Chan ging the Mod em Ac cess P assword The defa ult us er name is admin and the pa ssword for t he modem’ s W eb Configuratio n Manager is password . Net gear recommends tha t you chang e this user name and pa ssword to a more sec ure combinati on. From [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-9 From the Mai n Menu of the browser interface, unde r the Maintenance heading, select the Firmware Upg rade headi ng to disp lay the menu sh own i n Figure 5- 8 . Figure 5-8. Firmw are Upgr ade menu T o upload new firmware: 1. Dow n load and u nzi p th e n[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 5-10 Advance d Confi guration of the M odem The Defa ult DMZ Server f eat ur e is helpful whe n using some on li ne game s a nd videoconferenc ing applica t ions that are incompa tible wit h NA T . The modem is prog rammed to recogn ize some of these a pplications and to work properly with th em, [...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-11 In Modem Devic e Mode, th e modem operat es like a DSL modem, pass ing al l the Int ernet communic ation s dire ctly t o your co mpute r where you must t hen conf igure your set ting s and log on setti ngs as need ed. In Router Device Mo de, the mo dem p[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 5-12 Advance d Confi guration of the M odem DM602.book Page 12 M onday, Augus t 12, 2002 6:09 PM[...]

Troubles hootin g 6-1 Chap ter 6 T roubleshooting This chap ter gives info rmation about troubles hooting your Model DM602 ADSL Modem. After each pro blem descript ion, in struc tions ar e provided to help you di agnose and s olve the prob lem. Basic Func tioning After yo u turn on power t o the mo dem, the fol lowing sequ ence of events sh ould oc[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 6-2 Troubl eshootin g T roubles hootin g the Mo dem’ s Web Configuration Inte rfac e If you ar e unable t o access the modem’ s W eb Configuration i nterface from a PC, che ck the follo wing : • Check the Ethernet conn ection bet ween your PC and the m odem as des cribed i n the previous sec[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Troub lesh ooting 6-3 T roubles hoot in g the ISP Connec tion ADSL link If your modem is un able to ac cess the Inter net, you should first d etermine whether you have an ADSL link with the s erv ic e provider . The state of this con nection is ind ica te d wit h th e W AN LED. W AN LED Green or B[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 6-4 Troubl eshootin g Obt aining a W AN IP A ddress If your modem is unab le to acc ess the int ernet, an d your W AN LED is green or b linking gree n, you should det ermine whethe r the modem is able to obtai n a W AN IP address fr om the ISP . U nless you have been assigned a stat ic IP address,[...]

Referenc e Manual for the Mo del DM6 02 ADS L Modem Troub lesh ooting 6-5 4. If any of t he steps in dicates “ Failed”, you can attempt to reconnec t by clicking “Co nnect”. The modem will c ontinue t o attempt to conne ct ind efinite ly . If you ca nnot c onnect after se veral minut es, you may be using an incorrect Ser vice Na me, User Na[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem 6-6 Troubl eshootin g DM602.book Page 6 M onday, August 12, 2002 6:09 PM[...]

Techni cal S pecific ation s A-1 Append ix A T echnica l S pecificat ions This appe ndix provides te chnical specif ication s for the Model DM602 ADSL Modem. Genera l Specif i cati on s Network Protocol and S t a ndards Comp atibili ty Data and Ro uting P rotocols : TCP/IP DHCP server and DH CP relay RFC 1483, 2684 Bridged Ethern et Encapsulation R[...]

Referenc e Manua l for the Model DM602 A DSL Mo dem A-2 Tech nical Specif icati ons Physical Specificat ions Dimensions : 255 by 169 by 34 mm 10.0 by 6.7 by 1.3 in. W eight : 0.54 kg 1.2 lb . Environ mental Specifications Operati ng temperat ure: 0 ° to 40 ° C Operati ng humidi ty: 90% m axim um rela tive hu m idit y , non c ond ens ing Electroma[...]

Glossary 1 Glossary 10BASE-T IEEE 802.3 specificat ion for 10 Mb ps Ethernet over tw isted pai r wiring. 100BASE-Tx IEEE 802.3 specification for 1 00 Mbps Et hernet ov er twisted pair wirin g. ADSL See Asymmetric Digital Sub scrib er Line Asymmetric Digita l Subscri ber Line A technology for sending d ata over regular telephone lines. A DSL allows [...]

Referenc e Manual f or the Model DG814 DSL Modem Internet G ateway 2 Glossar y IP Address A four -byte number uniquely defining each host on the Internet. Ranges of addresses are assi gned by In t ernic, an or ganization formed for this purpos e. Usually written in d ot ted-d ecimal notation with periods separating the bytes (for example, 134.17 7.[...]

Referenc e Manual f or the Model DG814 DSL Modem Internet G ateway Glossa ry 3 Network Address T r anslation A tech nique by which s everal hosts share a si ngle IP addr ess for access to t he Internet. NID Network Interface Device. The po int of demarcation, where the telephone line comes into the house. Packet A b lock of information sent over a [...]

Referenc e Manual f or the Model DG814 DSL Modem Internet G ateway 4 Glossar y USB Universal Serial Bus. An external bus standard that supp orts data t ransfer rates of 12 Mbps. A s ingle USB port can b e used to connect up to 127 peripheral devices , such as network interface adapter s, mice, modems, and keybo ards. USB als o supports Plug -and-Pl[...]

Index i A ADSL conne c t ing thr oug h othe r jacks 6 conne ct ing thr o ugh R J11 6 Auto MDI/MDI-X 2 Auto Uplink 2 C Cat5 cable 4 config uration automatic by DHCP 3 Conn ect Mo de 2, 6 connectio n rate ASDL 2, 6 conv entions typogr aphy x crossover cabl e 2 customer su pp ort iii D default reset button 5 DHCP 2, 3, 2 DHCP Client ID 7 DMZ 10, 11 DN[...]

ii Index contacti ng ix P package co ntents 1 password restoring 5 PC, usin g to co nf igur e 10 PPP over A TM 2, 3, 4 PPP over Eth er ne t 2, 3, 9, 3, 4 Sta t us 4 PPPoA . See PPP ove r A TM PPPoE 9 PPPoE See PPP over Et hernet Primary DNS Server 4 prot ocols DHCP 2, 3 PPPoA 2 PPPoE 2 supp ort 2 publicatio ns, rel ated ix R rear panel 4 requiremen[...]