Panasonic KX-TG2343 manual

2.4 GHz Digital Cordless Answering System Operating Instructions Model No. KX-TG2343 Pulse-or-tone di aling capability The unit is Caller ID compatible. T o display the caller ’s name and phone number , you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SA VE. Panasonic W orld Wide W eb address: http://www .p anasonic.com for cus[...]

2 Thank you for purchasing yo ur new Panasonic cordless telephone. Please read the IMPORT ANT SAFETY INSTRUCTIONS on page 66 before use. Read and understand all instructions. T rademarks: openLCR, openLCR.com, and the ope nLCR logo are the trademarks of openLCR.com, Inc. Accessories (included) For extra orders, call 1-800-332-5368. For hearing or s[...]

3 For assistance, please call: 1-800-21 1-P ANA(7262) For Best Performance Battery Charge The handset is powered by a rech argeable Nickel-Metal Hydride (Ni-MH) battery . Charge the battery for 6h o u r s before initial use (p. 10). Base Unit Location/Noise Calls are transmitted between the base unit and hand set using wireless radio waves. For max[...]

4 Content s Location of Controls . . . . . . . 6 Installation . . . . . . . . . . . . . . . 9 Connections . . . . . . . . . . . . . 9 Installing the Battery in the Handset . . . . . . . . . . . . . . 10 Battery Charge . . . . . . . . . . 10 Programmable Settings . . . . 12 Programming Guidelines . 12 Function Menu Table . . . . . 13 Date and Time .[...]

For assistance, please c a ll: 1-800-211-P ANA(726 2) 5 Content s Preparation Useful Information Answering System T elephone System Automatic Answ ering Operation . . . . . . . . . . . . . . 42 Setting the Unit to Answer Calls . . . . . . . . . . . . . . . . 42 Monitoring Incoming Calls . 43 Listening to Messages . . . . . 44 Using the Base Unit . [...]

6 Location of Controls Base unit[...]

Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 7 Location of Controls Handset[...]

Location of Controls 8 Handset sof t keys T wo soft keys are used to select functions displayed directly above each key . Functions displayed above the keys will change depending on the state of use. On this sample displa y , “ (VE) ” and “ Mute ” are displayed above soft keys. • When a function name do es not appea r above a soft key , t[...]

9 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Inst allation Connections • USE ONL Y WITH Panasonic AC ADAP TOR PQL V1 (Order No. PQL V1Z). • The AC adaptor must remain connected a t a ll times. (It is normal for the a daptor to feel warm duri n g us e.) • If your unit is connected to a PBX whic h does not support Caller ID[...]

Inst allation 10 Inst alling the Batter y in the Handset Insert the battery ( 1 ), and press it down until it snaps into the compartment ( 2 ). Close the cover . T o repla ce the battery: Press the notch on the cover firmly and slide it as indicated by the arrow . Replace the old battery with a new one (p. 1 1). Close the cover and charge the batte[...]

Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 11 Inst allation Recharge Recharge the battery wh en: —“ Recharge battery ” is displayed on the handset, —“ 7 ” flashes, or —the handset beeps intermitt ently while it is i n use. • The display will continually ind icate “ Recharge battery ” and/or “ 7 ” will fl[...]

12 Programmable Settings Programming Guidelines This unit has se veral programmable func tio ns which can be selected from the function menu o n the display (p. 13). How to select a function item from the menu • T o go back to the previous menu, press Back , or p ress Select wh ile “ ---(Go back)---- ” is displayed. If you press this key in t[...]

Preparation For assistance, please call: 1-800-21 1-P ANA(7262) 13 Programmable Settings Function Menu T able Y ou can use the following functions to cust omize your unit. See the corresponding pages for function details. • After pressing [MENU] , you can also program men u items directly by pressing ( [0] to [9] , and [ # ] ) instea d of using t[...]

Programmable Settings 14 Date and Time We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. • When entering the time in step 3, you cannot enter numb ers greater than 12. Do not use military time. (T o set 13:00 hours, enter “0100”, then select “ PM ”[...]

Preparation For assistance, please call: 1-800-21 1 -P AN A(726 2) 15 Programmable Settings Display Language Y ou can sele ct eithe r “English” or “S panish” as the displ ay lang uage. The factory preset is “English”. • If you select a l anguage you cannot read, chan ge the display language a gain using direct commands (p. 55). Dialin[...]

Programmable Settings 16 Line Mode The line mode i s preset to “B” an d generally should not be adjusted. If “ Line in use ” on the handset and “ ” on the base unit are n ot displayed properly , the line mode selection is incorrect. Set line mode to “A”. Auto T alk The Auto T alk feature allows you to answer calls by simply lifting [...]

Preparation For assistance, please call: 1-800-21 1 -P AN A(726 2) 17 Programmable Settings Ringer V olume Y ou can select the han dset ringer volume to high, medium, low , or off. The factory preset is HIGH. If the handset ringer is turned off, the handset will not ring for outside calls. • If the handset ringer i s turned off, “ Ringer off ?[...]

Programmable Settings 18 Ringer T one Y ou can set the hand set rin ger to use one of 7 ringer patterns for out sid e calls. “T one 1” to “T one 3” are bell ringer patterns. “Melody 1” to “Melody 4” are melody patterns. The factory preset is “T one 1”. • Y ou cannot change the ringer tone for intercom calls. • If you subscri[...]

19 For assistance, please call: 1-800-21 1 -P AN A(726 2) Preparation Prep aring the Answering System Greeting Message Y ou can record a pe rso nal greeting message of up to 2 minutes . If you do not record your own message, one of two pre-record ed gree tings will be played for callers (p. 20). T o record a greeting message • If “ ” is displ[...]

Prep aring the Answering System 20 T o review the greeting Press [GREETING CHEC K] . T o erase the greeting Press [GREETING CHEC K] , then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greetin g (see below). Pre-recorded greeting If you do not record a greeting (p. 19), on e of two gree[...]

Preparation For assistance, please call: 1-800-21 1 -P AN A(726 2) 21 Prep aring the Answering System Number of Rings Y ou can select the numbe r of times the unit rings before the Answering System answers a call, from “2” to “7” or “T o ll saver”*. The factory preset is “4”. 5 Select the re cording time by pr essing [ d ] or [ B ] [...]

Prep aring the Answering System 22 Message Alert Y ou can select wh ether or not the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded (p. 45). The factory preset is OFF . • The Ringer/Message Alert in dicator will not flash for new messag es while the handset is in use. • The Ringer/Message Al[...]

T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 23 Making Calls T o have a hands-free phone conversation 1 Press [ C ] . •“ Talk ” is displayed. 2 Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. 3 T o hang up, press [OFF] or place the hand[...]

Making Calls 24 T o dial after confirming the entered number T o adjust the receiver/ speaker volume during a conversation There are 3 volume levels for the receiver and 6 volume levels for the speaker . T o increase volume, press [ B ] . T o decrease volume , press [ d ] . • The display shows the current volume setting. • If you try to increas[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 25 Making Calls T elephone System V oice Enhancer T e chnology Panasonic’s V oice Enh ancer T echnology cl arifies the voice of the person you are talking to, reproducing a more natural-so unding voice that is easier to hear and understand. V oi ce Enhancer T echnology can be turned on or o f[...]

26 Answering Calls When a call is received, the unit ring s, “ Incoming call ” is displayed, and the Ringer/Message Al ert indicator on the handset and “ ” on the base un it flash rapidly . If you subscribe to Caller ID, see page 27. Auto T alk If the Auto T alk feature is turned o n (p. 1 6), you can answer a call by simply lifting the han[...]

T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 27 Caller ID Service This unit is compatible with Caller ID serv ices offered by your telephone company . If you subscribe to Caller ID, caller names and phone nu mbers will be displayed and recorded in the Ca ller List. How Caller ID information is displayed When a call comes[...]

28 Using the Caller List The unit can record information up to 30 different callers and store this information in the Caller List. Caller information is so rted by the most recent call to the oldest. When t he 31 st call is received, the information from the 1 st call is deleted . The unit will al so tell you how many calls you missed while you wer[...]

Using the Caller List T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 29 What “ , ” means “ , ” indicates you have already viewe d this calling information or answered the call. If the same caller call s again, the call entry with the “ , ” will be replaced with the new call entry . If a caller calls more than o[...]

Using the Caller List 30 Editing the Caller ’ s Phone Number Y ou ca n edit a phone number in the Call er Li st by removing its area code and/or the long dist ance code “1”. Once you call back an edited number , th is unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call[...]

Using the Caller List T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 31 Caller ID Number Auto Edit Once you call back an edited number (p. 30), this unit can auto matically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore th e area code of c[...]

Using the Caller List 32 S toring Caller Information in the Phone Book Caller names and ph one numbers that are in the Caller List can be stored in the phone book. • Y ou can not store Caller List item in th e phone book if a phone nu mber is not displayed. 1 Press Rcvd calls , [ d ] , or [ B ] to enter the Caller List. 2 Scroll to the de sired c[...]

Using the Caller List T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 33 Erasing Caller Information T o erase a specific caller T o erase all entries Before erasing a ll entries, make sure that you ha ve viewed all missed calls. • T o cancel erasing, p ress No af ter step 2. 1 Press Rcvd calls , [ d ] , or [ B ] to enter [...]

34 Phone Book The handset can store up to 30 names and phon e numbe rs in its p hon e book. Y ou can make a call by selecting a name or number from the phone book. S toring Names and Numbers • T o store numbers for calling card access (see “Cha in Dial ” on p age 37), we recommend you add pauses after each it em. S toring p auses with numbe r[...]

Phone Book T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 35 Selecting characters to enter names Enter names using the dialing buttons. Press each bu tton until the desired character is displayed. • Pressing each button selects a character in the order shown bel ow. For example, to enter “T om”: If you make a mist ak[...]

Phone Book 36 Dialing from the Phone Book •I f “ No items stored ” is displayed in step 1, the phone book is empty . • T o exit the ph one book, press [OFF] . • T o view a phone numbe r over 16 digits long, repeat steps 1 to 3, then press Edit and then [ d ] . When finished, press [OFF] . • T o quickly search the desired item, press [ d[...]

Phone Book T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 37 Index t able Chain Dial Y ou can di al a combina tion of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manuall[...]

Phone Book 38 Editing an Item in the Phone Book Erasing an Item in the Phone Book • T o cancel erasing, press No after step 3. 1 Press Phone book . 2 Press Search . 3 Scroll to the desired item by pressing [ d ] or [ B ] , then pres s Edit . • T o search for the item by initial, see page 36. 4 Edit the name (p. 35), then press [ d ] . • If yo[...]

T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 39 Special Features Handset Locator Y ou can loca te the handset or p age the hands et user with beep tones from the base unit. T emporary T one Dialing (For Rotary or Pulse Service Users) Press [ * ] (T ONE) be fore entering access numbers which require to ne dialing. • The[...]

S p ecial Features 40 Using the P AUSE Key (For PBX Line/Long Dist ance Calls) We recommend you press Pause or P if a pause is required for dial with a PBX o r to make a long distance call. Ex. Line access number [9] (PBX) [9] N Pause or P N • Pressing Pause or P once creates a 3.5 second pause. This prevents misdialing whe n you dial after confi[...]

Special Features T elephone System For assistance, please call: 1-800-21 1 -P AN A(726 2) 41 Key T one Y ou can sele ct whe ther or not the hands et keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON . Re-registering the Handset If “ No link to base. Move closer to base, try again. ” is displayed even when[...]

42 Automatic Answering Operation When the unit answers a call, a gree tin g message is played and the caller ’s message is recorded. Setting the Unit to Answer Calls Press [ANSWER ON ] to turn on the Answering System. • Th e indicator lights and the uni t announces “ Answer set ” and current day and time. If “ Answer set . Set time ” is[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 43 Automatic Answering Operation Answering System Monitoring Incoming Calls While a caller is leaving a message , you can monitor the call through the base unit speaker . • T o increase the speaker volume while monitoring, press VOLUME [ > ] . T o decrease the volume, press VOLUME [ < ][...]

44 Listening to Messages Using the Base Unit Y ou can see the total number of reco rded messages on the base unit display . If the NEW MESSAGE indicator flashes on the base unit, new messages have been recorded. T o play back messages Press [MESSAGE] . • The unit announces the number of new messages and only new messages are played back. • When[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 45 Listening to Messages Answering System Using the Handset (Remote Operation) If “ New message ” is displayed on the han dset, ne w messages have been recorded. • If the Message Alert is turned on (p. 22), the Ringer/Message Alert indi ca tor on the handset will fla sh slowly when new me[...]

Listening to Messages 46 During playback For Caller ID s ervice users (p. 27) During playback using the handset, the han dset display will show the name and/or number of the caller whose message is be ing played. T o call back the dis playe d number: 1. During playback, press [MENU] . 2. Press Call , [ C ] or [ s ] . • The unit stops playback and[...]

Answering System For assistance, please call: 1-800-21 1 -P AN A(726 2) 47 Erasing Messages The unit will an nounce the remaining recordin g time after playback if it is less than 3 minutes. New messages cannot be recorded when: —“ Memory full ” is heard. —“ ” flashes on the base unit. —the ANSWER ON indicator flashes rapidly (when th[...]

48 Remote Operation from a Touch Tone Phone While outside, you can operate the Answer in g System from any touch tone phone. A synthesized voice menu will guide you through the An swering System (p. 49). • T o skip the voice me nu an d operate the unit directly , see page 50. Summary of remote operation • The unit will anno unce the remaining r[...]

Remote Operation from a T ouch T one Phone For assistance, please call: 1-800-21 1 -P AN A(726 2) 49 Answering System Vo i c e M e n u The shaded parts are voice prompt s. • 3 seconds after playback, the voice menu will start again from the beginning. • The unit will anno unce the remaining recording time after playback if it is less than 3 min[...]

Remote Operation from a T ouch T one Phone 50 Direct Remote Operation Once you have entere d the remote code, you can also control your unit by direct commands instead of using the voice m enu. T o end remote operation, hang up at anytime. Direct commands T o turn on the Answering System: Call your unit and wait for 15 rings. • The unit will answ[...]

Useful Information For assistance, please call: 1-800-21 1 -P AN A(726 2) 51 W all Mounting This unit can be mounted on a wall phone pla te. 1 Press the tabs in the direction of the arro ws ( 1 ), then remove the wall mounting adapto r ( 2 ). 2 Connect the AC adaptor . • Fasten the AC adaptor cord to prevent it from being disconnected. 3 T uck th[...]

52 Belt Clip Y ou can hang the han dset on your belt or pocket using the included belt clip. T o attach the belt clip T o remove the belt clip Shoulder Rest Att achment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation. T o attach the shoulder rest att achment Attach the included belt clip to the hands[...]

Useful Information For assistance, please call: 1-800-21 1 -P AN A(726 2) 53 Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Pana sonic KX-TCA60, KX- TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX- T CA98 headset. T o order , call the accessories telephone number on page[...]

54 Direct Commands After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] , and [ # ] ) instead of using the soft keys. Menu item Command Selection items Page Ringer volume [1] [1] [0] : Off [1] : Low [2] : M edium [3] : High p. 17 Ringer tone [1] [2] [1] – [3] :T one pattern 1–3 [4] – [7] : Melody pattern 1[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 55 Direct Commands Useful Information During programming: When “ Save ” is displayed, press the righ t soft key to save the new setting s . T o exit prog ramming, press [OFF] . • If you press the direct command incorrectly , press [OFF] , then re-enter programming mode by pressing [MENU] [...]

56 If the Following Appear on Y our Display ... The following will be displayed when th e unit needs your attention. Display message Cause & Remed y Recharge battery • The battery needs to be charged. Recharge the battery (p. 10). Charge for 6h • The ba ttery has been discharged. The handset will not work. Fully charge the battery (p. 10). [...]

Useful Information For assistance, please call: 1-800-21 1 -P AN A(726 2) 57 T roubleshooting If the handset display sho ws error messages, see “If the Following Appear on Y our Disp lay ...” (p . 56 ) for the Cause & Remedy . T elephone System Problem Cause & Remedy “ No link to base. Move closer to base, try again. ” is displayed [...]

T roubleshooting 58 Y ou cannot make long distance calls. • Please make sure you have long distance service. • Check if Caller IQ is on. T urn Caller IQ off (p. 62). The handset does not display the caller ’s name and/or phone number . • Y ou ne ed to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. [...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 59 T roubleshooting Useful Information Answering System Problem Cause & Remedy The Answering System is on , but incoming messages are not recorded. • The recording time is set to “Greeting onl y”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 20). • Memory is full. E[...]

T roubleshooting 60 General Problem Cause & Remedy The handset and/or base unit does not work. • Check the settings (p. 9– 1 1). • Check whether the dialing mode setting is correct (p. 15). • Fully charge the battery (p . 10). • Clean the charge contacts and charge again (p. 1 1). • Check battery installation ( p . 10). • Unplug t[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 61 T roubleshooting Useful Information openLCR Service for Caller IQ Problem Cau se & Remedy When you try to download the data from openLCR, the voice prompt is not announced from the handset while “ Listen & follow phone guidance. ” is being displayed. • Check the settings (p. 9?[...]

62 openLCR Service for Caller IQ This unit is compatible with services provided by openLCR. Important: • If you have any question s reg arding the openLCR service, call openLCR’s customer service department at 1-866-openLCR(1-86 6-673-6527). • NEITHER P ANASONIC COMMUNICA TIONS CO., L TD. (PCC) NOR MA TSUSHIT A ELECTR IC CORPORA TION OF AMERI[...]

63 openLCR Service for Caller IQ For assistance, please call open LCR: 1-866-openLCR(1-866-673-6527) Useful Information Downloading Dat a Y ou can do wnlo ad the following data to your unit from the openLCR web site . • Phone book data • Function setup fo r your unit • Information su ch as weath e r forecasts, stock quotes, lo ttery results, [...]

openLCR Service for Caller IQ 64 T o download data from openLCR Each time you download data (p. 63) from openLCR, the information sto red in your unit will be updated. T o view up-to -date information, you will need to download it to your unit. • Y ou can select the items of information on the web site which you want to view . • Horoscopes are [...]

65 openLCR Service for Caller IQ For assistance, please call open LCR: 1-866-openLCR(1-866-673-6527) Useful Information • If the handset beeps 3 times an d “ Download incompl ete. Phone book full. ” is displayed, some items could not be stored in the phon e book. S t ore items by following the steps below . 1. Erase items which do not exist o[...]

66 Import ant Safety Instructions When using this unit, basic safety p recautions should always be followed to reduce the risk of fire, el ectric shock, or personal injury . 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this u nit from AC outlets befo re cleaning. Do not use liquid o[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 67 Import ant Safety Instruc tio ns Useful Information CAUTION: T o reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the ba tt ery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may e xplode. Check with local waste management c[...]

68 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On th e bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company . Registration No. .....[...]

For assistance, please call: 1-800-21 1 -P AN A(726 2) 69 FCC and Other Information Useful Information WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the di spatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early mo rning or la[...]

FCC and Other Information 70 This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. A TIA/EIA-IS-968 compliant telep hone cord and modular plug i s provided with this equipment. This equipment is designed to be connected to the telepho ne network or premises wiring using a compatible modular jack that is also TIA/E[...]

71 For assistance, please call: 1-800-21 1 -P AN A(726 2) Useful Information Index A Accessories . . . . . . . . . . . . . . . . . . 2 Answering calls . . . . . . . . . . . . . . 26 Answering System . . . . . . . . . . . . 42 Auto talk . . . . . . . . . . . . . . . . 16, 26 B Backlit LCD . . . . . . . . . . . . . . . . . 25 Base unit location . . .[...]

Index 72 P Pause . . . . . . . . . . . . . . . . . . . . . . 40 —Phone book . . . . . . . . . . . . . . . . . 34 Phone book, dialing . . . . . . . . . . . 36 Phone book, downloading . . . . . . 64 Phone book, editing . . . . . . . . . . . 38 Phone book, erasing . . . . . . . . . . . 38 Phone book, names . . . . . . . . . . . 35 Phone book, storin[...]

✄ 73 W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF MA TSUSHIT A ELECTRIC CORPORA TION OF AMERICA One Panasonic W ay Secaucus, New Jersey 07094 P ANASONIC SALES COMP ANY , DIVISION OF MA TSUSHIT A ELECTRIC OF PUERTO RICO, INC., A ve. 65 de Infanteria, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 Panasonic T el[...]

74 Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited W arranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develop[...]

Useful Inform ation For assistance, please c a ll: 1-800-211-P ANA(726 2) 75 S pecifications ■ Base Unit Power Supply: AC Adaptor (120 V AC, 60 Hz) Power Consumption: S tandb y: Ap prox. 2.1 W Maximum: Approx. 5.0 W Frequency: 2.40 GHz – 2 .48 GHz Dimensions (H x W x D): Approx. 124 mm x 155 mm x 174 mm (4 7 / 8 " x 6 3 / 32 " x 6 27 [...]

Panasonic Consumer Ele ctronics Company , Division of Mat sushita Electric Corporation of America One Panasonic W ay , Secauc us, New Jersey 07094 Panasonic Sales Comp any , Division of Mat sushita Electric of Puerto Ric o, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985 For product service • Visit ou[...]