Polycom 3725-64325-005 manual

4.1.3 | February 2014 | 3725-64325-0 05/A User ’ s Guide Polycom ® RealPresence ® Group Series and the Polycom T ouch Control[...]

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Polycom, Inc. iii Content s Using the Polycom Touch Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Powering On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Pairing with a RealPresence Group System . . . . . . . . .[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. iv Showing Content from a Document Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working with Directory and Contact Ent ries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Including M[...]

Polycom, Inc. 1 User ’ s Guide for the Polycom ® RealPresence ® Group Series and the Polycom T ouch Control This guide includes overview informa tion that you might find help ful when you're just sta rting to learn about video conferencing or if you need a quick refresher . It als o includes step-by-step instructions for everyday video con[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 2 Using the Polycom T ouch Control Y ou use the Polycom T o uch Control to plac e calls, adju st the volume, control the camera, show content, an d select options. The Polycom T ouch Control Use r Interface The RealPresence Group systems an d the [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 3 Powering On and Off Powering your system on an d of f is a simple procedure, but it is important to perfor m the tasks in a certain order . Make sure that the syste m is powered of f befo re you connect devices to it. Af ter you have connected a[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 4  After you power on the Polycom T ouch Control, a Connec t to Device screen is displayed. Enter the IP address for the RealPresence Group system. T ouch Connect .  From your Ho me screen, touch and then touch the RealPresence Group Se ries[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 5  user@doma in.com (SIP) 3 T ouch to place the call. Calling from the Cont acts Screen If your system administrator has added dir ectory an d co nta ct s, you can view your favorites and search for contact s register ed to the same Global Dire[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 6 Ending a Call T o hang up a call: » From the Call scre en, touch Hang Up. If prompted, confirm that you want to hang up. Using Call Hold and Resume The RealPresence Group system support s call hold and resume in Micr osoft L ync 2013 and H.323 [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 7 Multipoint Hold an d Resume In a multipoint call, you can do all of the point-to-p oint hol d and resume tasks, with o ne exception. Y ou cannot hold and resume ind ividual calls in a multipoin t conference. For informatio n on point-to-point ca[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 8 If encryption is required on your s ystem, the far end mu st support encryption or the call will not be completed. Using Encryption Check Code on H.323 Point-to-Point Calls T o provide extra security for encrypted H.323 calls, the RealPresence G[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 9 T o view your system det ails: 1 On the Home screen, touch System and then . The following T ouch Control information is displayed:  Model  Hardware V ersion  Serial Number  Panel Software  Operating System V ers ion  Kernel V [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 10 2 To u c h Control Camera . 3 T ouch the arrow buttons on the Polyco m T ouch Contro l to move the camera up, down, left, or right. 4 T ouch and to zoom out and zoom in. Using the Polycom EagleEye IV Cam era The Polycom EagleEye IV cameras are [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 11 T o disable EagleEye Director tracking in a call: » On the Polycom T ouch Control Home or Call screen, touch Cam eras and select Stop Camera T racking . T o enable EagleEye Director tracking in a call: » On the Polycom T ouch Control Home or [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 12 3 T ouc h Select Camera to choose a camera or oth er video source. 4 T ouc h Control Camera to move the camera to the desired position. 5 T ouc h V i ew Preset s , then touch and hold a number to store t he preset position. Any existing pr eset[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 13 T o adjust the Polycom T ouch Control volume: 1 From the Home sc re en , touc h . 2 T ouc h the T ouch Control tab. 3 Use the Vo l u m e slider to adjust the Polycom T ouch Contro l volume. Showing Content T o sho w people and content at the s [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 14 Showing Content with People+Content IP The People+Content IP application allo ws you to send content from a computer that is not con nected directly to the RealPres en ce Gro up syst em or th e Poly co m T ouch Control. T o sta rt showing conte[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 15 Showing Content from a USB Drive A Polycom T ouch Control can show content stored on a USB drive. Y ou can annotate th e file while showing it to the far- end sites. T o show content from a USB drive using a Po lycom T ouch Control: 1 Connect t[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 16  T o go back and fort h within the page s while showing a file, to uch the arrows on the bottom lef t and right of the T ouch Contro l screen. T o view t humbnails, touch , and then touch any thumb nail to jump to that page. 7 T o stop showi[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 17 W o rking with Directory and Cont act Entries The directory on your RealPresen ce Gr oup system stor es dialing information that help s you make calls quickly and easily . When a site listed in the directory ca lls your system, the system dis p[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 18 T o place a multipoint call by adding sites to a call: 1 Call the first site. 2 After the call connects, touch Add Call Part icip ant from the Call screen. 3 Place a call to the next site. For more information, refer to Cal ling by Entering a N[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 19 Multipoint V iewing Layout s What you se e during a multip oint call can vary d epending on how the RealPr esence Group system is configured, th e number of site s participating, the numb er of monitors you are using, and whether content is sha[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 20 2 T ouc h the RealPresence Group Series System tab. 3 Do one of the following:  T o refuse incoming point- to-point video calls, set Auto Answer Point-to-Point to Do Not Disturb .  T o refuse incoming mu ltipoint video calls, set Auto Ans[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 21 Using Microsof t Outlook Calendaring If your system is configured to co nnect to the Microsoft Exchange Server , you view scheduled meetings on the RealPresence Gro up Series Home screen. If you have completed configuration steps, you can also [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 22 2 T ouc h Join to call into the meeting. Only meetin gs sche duled with the Polycom Co nferencing Add-In for Microsof t Outlook display a Join button. Y ou can switch between day-view and month-view screens. Y ou can touch in the day view to se[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 23 Office Communicator and Microsoft L ync conta ct s appear on the RealPresence Group system and on the Contact s screen. Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) If a Polycom RealPresence Group system is deployed i[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 24 even if the organizer does no t. It is import ant to underst and that no one else can unmute your micro phone. They can only requ est tha t you unmute. When your mute st atus changes due to a Microsof t L y nc client organizer muting or unmutin[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 25 T o allow the display of video on the web: 1 From the Home sc re en , touc h . 2 T ouc h the RealPresence Group Series System tab. 3 Under Meetings , touch Allow V ideo Display on Web . Incoming Call Alert for Hearing-Imp aired Users If your ad[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 26 Using the Virtual Remote Control When the IP connection is restored, the virt ual remote control is no longer available. T roubleshooting If you are having problems making a call or need to view system information, diagnostics, or configure som[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 27 Viewing Call S tatistics Usi ng the Polycom T ouch Control T o view information about a point-to-point call in progress: 1 To u c h Participan t s . 2 Participant information is displayed. 3 T ouc h View Ca ll St atistics . S treams associated [...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 28 T o contact Polycom T echnical Support, go to support.polycom.com . Polycom Solution Support Polycom Implement ation and Ma intenance services prov ide support fo r Polycom solution component s only . Additional services for supported third- pa[...]

User ’s Guide for the Polycom RealPresence Group Series and the Polycom T ouch Control Polycom, Inc. 29 Regulatory Notices Regulatory notices describe safety and legal co nsid erations for using the follo wing Polycom RealPresence Group systems: ● Polycom RealPresence Group 300 System (Mo del: Group 300; T ype: P001) ● Polycom RealPresence Gr[...]