Polycom 8030 manual

SPECTRALINK 8020/8030 WIRELESS TELEPHONE SpectraLink 8020/8030 Wireless T elephone and Accessories USER GUIDE Contact Information Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588 http://www .polycom.com Copyright Notice Copyright © 2007, 2008 Polycom, Inc. All rights reserved unde[...]

2 SpectraLink 8020 Wireless T e lephone 2 ABC 1 4 GHI 7 PQRS 3 DEF 0 FCN LINE 6 MNO 9 WXYZ 5 JKL 8 TUV SpectraLink 8020 V olume up ST ART Function key (FCN) Microphone LINE END Headset jack Softkeys Nav keys V olume down NavOK[...]

3 SpectraLink 8030 Wireless T e lephone 2 ABC 1 4 GHI 7 PQRS 3 DEF 0 FCN LINE 6 MNO 9 WXYZ 5 JKL 8 TUV V olume up V olume down ST ART Function key (FCN) Microphone LINE END Headset jack Softkeys Nav keys T ALK NavOK SpectraLink 8030[...]

4 Notice Polycom, Inc. has prepared this do cument for use b y Polycom personne l and customers. The drawings and specif ications contained h erein are the pr operty of Polyco m and shall be neit her reproduced in wh ole or in par t without th e prior written approval of P olycom, nor be impli ed to grant any license to make, use, or sell e quipmen[...]

5 INTRODUCTION Y our SpectraLink 8020/8030 Wireless T elephone uses radio wave tech- nology to send and rece ive voice trans missions. It is design ed to oper- ate like a cell phone. However , the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system. About This Guide This [...]

6 TABLE OF CONTENTS THE HANDSET ............................................ .............................. 8 Modes of Operat ion ........... ......... ........... ......... ........... ........... ......... ....... 8 Menu Navigation ....... ........... ......... ........... ......... ........... ........... ......... ... 8 Shortcut Keys ..........[...]

7 ACCESSORIES ..................... ...................................... .............. 33 Battery Packs ..... ........... ......... ........... ......... ........... ........... ......... ........ 33 Notes on Batte ry Packs ... ........... ......... ........... ........... ......... ........... . 34 Charger Models . ........... ......... .......[...]

8 The Handset THE HANDSET Modes of Operation Y our handset has five modes of oper ation: Menu Navigation Mode Descript ion Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or the handset is in a call or messaging. Config menu User preferences are being accessed in the Config Menu . In this mode t[...]

9 The Handset The navigation keys (Nav keys) just below the softkeys are used to navi- gate through menu options. These are referred to in this guide as Nav S , Nav T , Nav W , Nav X , and NavOK to select. Shor tcut Keys When a menu is displayed, a shortcut key may be displayed on the rig ht edge of the menu line. Press the corresponding number on [...]

10 The Handset information, and softkeys that have been programmed by your system administrator . Press FCN to scroll to additional softkey sets. Status Bar Indicators Indicator Func tion The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of ra nge. The voicemail icon is[...]

11 The Handset T elephone ring icon. A regular tele phone call is coming in. Messaging ring icon. A call is coming in from a Messaging application. The PTT ring icon. A PTT call is coming in. The priority PTT ring icon. A call is coming in on the priority PTT channel. This call will override any othe r . Muted The muted indicator displays after the[...]

12 The Handset Softkey Labels The bottom row of the handset displays labels associated with the fo ur softkeys just below it. When a softkey is active, a label appears to describe its function. Pressin g the softkey will activate the feature. When additional softke ys are available, Nav arrows appear to the left and right of the softkey labels. Pre[...]

13 The Handset Cncl Cancel Returns to the previous menu display without saving any data that might have been entered. Del Delete Deletes the character to the left of the cursor . Done Finished Exits a list when more tha n one selection is possible. Edit Edit Opens an editing window so you can change information about an entry in the phonebook. Exit[...]

14 The Handset Redl Redial Displays a list of the last 10 nu mbers dialed. Save Save Saves the current entry to the phonebook. Set Set From the speed-dial assignment display , opens the phonebo ok listing for assigning a phonebook entry to a speed-dial key . Spdl Speed-dial Opens the list of speed-dial numbers. Spkr Speakerphone T og gles speakerph[...]

15 Getting Started GETTING ST ARTED Y our SpectraLink 802 0/8030 Wireless T eleph one is designed for full mobility within the workplace and o perates much like a cell phone. It also interfaces with the telephone system at your workplace and incor- porates advanced tele phony features. This section co vers the basic functions available in ev ery fa[...]

16 Getting Started T urn handset off Press and hold the END key . One chirp wi ll sound. If you are in a call, hang up first, then turn off the handset. Unlock th e keypad Press the Unlk softkey , then # , to unlock the keypad. Lock the keypad Press the Lock softkey . Make an inte rnal call Press the START key , wait for a dial tone, then dial the [...]

17 Getting Started Dial a num ber Once you hear a dial tone, press the number keys to dial the number . Predial a number From standb y mode, press the keypad to enter up to 28 numbers. Then dial the call by pressing START , Nav OK or the Spkr softkey. Redial a number Press the Redl softkey from standby mode. A list of recently-dialed numbers displa[...]

18 Getting Started Answer a call on a second li ne If you are on a call and hear subdued ringing, a call is coming in on a secon d line. The line number on the display may be flashing. T o answer this call, put your first call on hold and press the LINE key , then the line number of the second call. Answer with headset Press any key (other than END[...]

19 Getting Started Mute the micropho ne Press the Mute softkey . End the call Press the END key . Be sure to do this at the end of each call to return to the standby mode. Change the pro file Press the Prof softkey and us e the Nav keys to select a new profile while in standby mode. The selected profile is marked with an asteri sk (*). Edit the pho[...]

20 Getting Started Use messag e alerts If programmed in your facility , message alerts may be activated by pressing the designated softkey assigned by the system administrator . Press the FCN key to scroll through the softkey sets. In certain messaging applications, the back-arrow/asterisk (< *) key is used for left and up navigation and the for[...]

21 Advanced Feature s ADV ANCED FEA TURES Facility-Specific Features Press the FCN key while off-hook or in a call to display the the softkeys programmed for advanced te lephony features such as transfer , confer- ence, and voicemail. The features ma y be activated by pressing the cor- responding shortcut key . Contact your system administrator for[...]

22 Advanced Feature s T oggle Options Some menu optio ns that have only two possibilities operate on a toggle basis. The current setting is shown on the second row of the display , called the info line. Highligh t the option and press Nav OK to toggle between the settings. For example, when Ring in Headset is the menu option, Ring in Speaker will s[...]

23 Advanced Feature s Changing Ring Settings T o change the ring tone or any other ri ng setting for any profile, go to User Profiles and select the profile. Select R ing Settings and then se lect Telephone for standard phone calls or on e of the Message Alerts for text messages. Then select the ring option you want to adjust. See page 24 for the d[...]

24 Advanced Feature s Config Menu Options Lock Keys User Profiles Silent Vibrate Loud Soft Custom Set as Active Ring Settings Noise Mode Ring in Headset Ring in Speaker Warning T ones Key T ones Push-to-talk Ring Cadence Ring T one Ring V olume Vibrate Cadence Ring Delay continued on next page T elephone Message Alert 1 Message Alert 2[...]

25 Advanced Feature s continued from previous page Phone IP Address SVP IP Address Firmware V ersion System Info Push-to-talk Default Channel Subscribed Channels PTT Audio V olume PTT T one V olume Phone Settings Extension Info Keypad Autolock Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Predial Enable/Disable Exten[...]

26 Advanced Feature s Data Entr y and Editing Enter numbers by pressing the buttons on the keypad . The blinking underscore identifies the current cursor position. When entering alpha- numeric strings, the CAPS/caps softkey will appear and may be pressed to toggle between upper and lower-case letters. Enter letters by repeat- edly pressing the corr[...]

27 Advanced Feature s Speakerphone Y our system administrator can enable or disable the speakerphone mode. If the speakerphone is enabled, it is activated by pressing the Spkr softkey . Press the Spkr softkey again to end speakerphone mode. The audio then transfers to the handset earpiece. When speakerphone mode is disabled, Spkr will not appear as[...]

28 Advanced Feature s Phonebook The phonebook in your SpectraLink 8020/8030 Wireless T elephone can store up to 20 user -defined numbers. Open the phonebook list by press- ing the Phbk softkey from the standby mo de or by pressing the Save softkey during predia l. Y ou may add, delete, or edit a phonebook entry , open the speed-dial list or start a[...]

29 Advanced Feature s Phonebook Edit Entr y Options Speed-Dial The SpectraLink 8020/8030 Wireless T e lephone can assign up to 10 speed-dial keys to numbers entered into the phonebook. Open the speed-dial list by pressing the Spdl softkey from standby mode. If programmed, the first it em on this list is the system-wide speed-dial number set by the [...]

30 Advanced Feature s Y ou may also use the Nav keys to highlight a number or listing and then press START or the Spkr softkey to dial the number . The Exit softkey returns you to the standby mod e. A phonebook entry may be assigned to a speed-dial key from the speed- dial list. Select the speed -dial key that you wish to assign and th en press the[...]

31 Advanced Feature s Push-to-talk (PTT) The PTT feature allows SpectraL ink 8030 Series Wireless T elephones to operate in a group broadcast mode that allows the handsets to behave like walkie-talkies, where a single handset can transmit to multiple lis - teners. PTT is enabled by the system administrator and set up by the user in the Config Menu [...]

32 Advanced Feature s End one PTT call and start another one Press the END key to exit the PTT call. Press and release the TALK button and select a different channel from the list. Press and hold the TALK button to begin transmitting on the different channel. Receive a PTT call while on a telephon e call Press the END key to end the telephone call.[...]

33 Accessories ACCESSORIES Accessories for the SpectraLink 8020/80 30 Wireless T elephone include three different charger models, thre e different Battery Pack mo dels, headsets and several carrying options. Batter y Packs The Battery Packs must be rech arged periodically . Each type of Battery Pack requires a different amount of t ime to achieve a[...]

34 Accesso ries The Battery Pack can be changed while th e call is still in p rogress. Do not press END . Quickly remove the discharged Battery Pack and replace with a charged Battery Pack, press END to turn the handset back on and then press START to resume the call. Notes on Batter y Packs • Battery Pack life will vary depending on handset mode[...]

35 Accessories Place the Single or Dual Charger on a flat, horiz ontal surface. Plug the power supply into the charger and into an appropriate wall outlet. The Quad Charger may be mounted on a horizontal or vertical surface. Charging Status The handset display and the LED on the Dual and Q uad Chargers indi- cate whether or not charging is occurrin[...]

36 Accesso ries Single Charger The Single Charger is designed to allow the handset to remain opera- tional through speakerphone or headset u se while the handset's Battery Pack is being charged. The ha ndset ma y also be charged while it is in standby mode or turned off. Place the handset in the Single Char ger facing forward. While the hand- [...]

37 Accessories Dual Charger The Dual Charger is designed t o charge the Battery Pack in the handset while it remains operational and also charge an additional Battery P ack in the rear charg ing bay . The handset has charging priority when both slots are occupied. Place the handset in the front slot, facing forward. The Battery Pack alone snaps int[...]

38 Accesso ries Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occu- pied bay indicates the charging statu s of the Battery Pa ck in the bay. A flashing LED may indicate a Battery Pack failu[...]

39 Accessories Carr ying Options The following options are availabl e for handset protection and easy handset carrying and removal. Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset. Swivel belt clip: Swivel-style belt c lip that attaches to the back of the handset with full 360 degree swivel or eight-position ratc[...]

40 Administration HANDSET ADMINISTRA TION FA Q s How does the h andset power off and power on? The END key is the power on/power off key . Press and hold it to turn the handset on. T urn the handset off from the standby mode by pressing and holding the END key . If you are in an active call, end the call by pressing the END key. This returns the ha[...]

41 Administration What is the range of the SpectraLink 8020/8030 Wireless T elephone? As barriers affect radio transmission, there is no single answer for this question. Normally , you can expect t he same range as with any other wireless device. However , if your fa cility has metal walls or other mate- rials that inhibit radio waves, the range wi[...]

42 Administration What features (transfe r , mute, etc.) are available and how are they activated? Active call features such as Mute and Hold are available by pressing the softkey programmed to the feature. Additional features, such as T rans- fer and Conference, are locally programmed and usually activated by pressing the FCN key and then the soft[...]

43 Administration Specifications Radio mo de (set by s y stem administr tator) 802.11b, 802.11g 2.4–2.4835 GHz 802.11a 5.150–5.250 GHz 5.250–5.350 GHz 5.470–5.725 GHz 5.725–5.825 GHz T ransmissi on type Direct-sequence spread spectrum (DSSS) T ransmit data rate Up to 54 Mb/s Radio QoS SpectraLink V oice Priority (SVP) Wireless security Wi[...]

44 Administration Notes:[...]

45 INDEX A Accessories Battery Packs 33 Carrying options 39 Chargers 34 Headset 39 Active mode 8 Administration Care of handset 47 FAQs 40 Handset Operat ion Summary 15–20 Specif ications 43 Answer call First line 17 Second line 18 Via headset 18 B Backlight 19 Battery Packs Chargin g 35–38, 41–42 Charging st atus 35 Dual Charger 37 Options 3[...]

46 Volume with 40 While charging 34, 36 Hold Place a call on 18 Softkey label 13 I Internal call 16 K Keypad Cleaning 42, 47 Cover 39 Illustration 2, 3 Lock 9, 11, 16 Unlock 14, 16 M Menu navigat ion 8 Modes of operatio n 8 Mute On status bar 11 Softkey label 13 Use of 19, 42 N Navigation 8 P Phonebook Call 17 Edit 19 Edit entry opt ions 29 Feature[...]

47 CARE OF YOUR HANDSET • Avoid dro pping the handset or knock ing it against hard surfaces. Car rying the handset in a ho lster or carrying case wil l help protect it. • There are no ser viceable parts in the ha ndset or chargers. Y ou shou ld not open the hands et case or disassembl e the chargers. Doing so will void your warranty . • T urn[...]

SPECTRALINK 8020/8030 WIRELESS TELEPHONE SpectraLink 8020/8030 Wireless T elephone and Accessories USER GUIDE Contact Information Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588 http://www .polycom.com Copyright Notice Copyright © 2007, 2008 Polycom, Inc. All rights reserved unde[...]