Polycom VMC 1000 manual

Video Media Center - VMC 1000 User Guide V ersion 1.0.3[...]

Video Media Center - VMC 1000 User Guide ii Polycom, Inc. T rademark Information Polycom®, the Polyco m logo design, Video Med ia Cent er®, and RSS 2000® are registered trademarks of Polycom, Inc. All other trademarks are the property of their respective own ers. Patent Information The accompanying product is protected by one or mo re U.S. and f[...]

Polycom, Inc. iii Contents About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Aud[...]

Video Media Center - VMC 1000 User Guide iv Polycom, Inc. Logging into VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Logging in as a Site Administrator or Content Owner . . . . . . . . . . . . . . 8 Logging in as a Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Conte nts Polycom, Inc. v About RSS 2000 Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Creating a VOD Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adding Program Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Adding a Program Li[...]

Video Media Center - VMC 1000 User Guide vi Polycom, Inc. Setting Page Print Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57[...]

Polycom, Inc. vii About This Manual This introduction provides a brief overview of the Video Media Center - VMC 1000 User Guide, describes the convention s used in this manual, and explains how to get additional information or support. Purpose The Video Media Center - VMC 1000 Us er Guide describes how to configure and use the VMC 1000 appliance to[...]

Video Media Center - VMC 1000 User Guide viii Polycom, Inc. Audience This guide is primarily for VMC 1000 : • Content Owners - Users who create and manage VMC 1000 programs. Document Conventions This document uses the follow ing typographical conventions. bold Names of fields, screens, windows, dialog boxes, and other user interfa ce elements; fo[...]

About This Manual Polycom, Inc. ix Customer Suppor t Recognizing that technology alone cannot solve today’s comple x challenges, Polycom Global Services provides the in d ustry’s bes t technical support staff and programs to let you concentrate on the task at hand. VMC 1000 users can select from a variety of support solutions to obtain the leve[...]

Video Media Center - VMC 1000 User Guide x Polycom, Inc.[...]

Polycom, Inc. 1 1 About the VMC 1000 Over view This chapter explains key concepts ab out the VMC 1000 appliance as part of the Polycom video conferencing solution. This chapter contains the following sections: • About the VMC 1000 • Key Concepts About the VMC 1000 The VMC 1000 manages live and video-on-demand (VOD) content created by Polycom RS[...]

Video Media Center - VMC 1000 User Guide 2 Polycom, Inc. The VMC 1000 only requires a single stream to be pulled from the RSS 2000 to enable hundreds of streams. The VMC 1000 publishes live event links on its Viewer Portal and redirects end users to the live streams from a streaming server. Once a video archive recorded by an RSS 2000 device is dis[...]

About the VMC 1000 Polycom, Inc. 3 — Group and user access - Leverage s AD/LDAP group/user permission to control access to content. — PIN code access - Leverages the Polycom RSS 2000 pin code mechanism for providing access control to live and VOD content. — Open access - Provides unrest ricted access to content. Content Editing The VMC 1000 a[...]

Video Media Center - VMC 1000 User Guide 4 Polycom, Inc. • Reports critical s ystem-level and applicat ion-level event s, such as low storage, and streaming connections erro rs because of license limitations on the number of supported streams, etc. Repor ting The VMC 1000 includes five Aggregate Program Reports that a llow the Site Administrator [...]

About the VMC 1000 Polycom, Inc. 5 Roles Each user is assigned one or more role s, which provide a package of permissions allowing users of the role to perform tasks within the VMC 1000 user interface. The VM C 1000 has three roles: • Site Administrator • Content Owner • Viewer Site Administrator Site Administrator is the user who has complet[...]

Video Media Center - VMC 1000 User Guide 6 Polycom, Inc. Programs A program is the bottom level of the content hierarchy. A program is a metadata “wrapper” that controls acce ss to resources publ ished using VMC 1000. Programs aggregate re la ted streaming files and downloadable files from the Resource Bin for online presentation. There can be [...]

Polycom, Inc. 7 2 Getting Star ted with the VMC 1000 Over view This chapter explains how to log into and navigate within the VMC 1000. It contains the following sections: • Logging into VMC 1000 • Navigating the VMC 1000 User Interface Logging into VMC 1000 The VMC 1000 login page is the entr y point for all users. Each Site Administrator, Cont[...]

Video Media Center - VMC 1000 User Guide 8 Polycom, Inc. If you do not have a user name and password, please contact your Site Administrator. If you have forgotten your password, and you have the option “Forgotten Password?” link enabled , you can click this link, enter your ema il address, and a temporary passw ord is e-mailed to you. If this [...]

Getting Started with the VMC 1000 Polycom, Inc. 9 Navigating the VMC 1000 User Inter face The VMC 1000 UI uses a dynamically ge nerated menu which provides all the navigation links necessary to use the application. You activate th e menu by clicking th e menu option in the le ft navigation menu. For those menu options that have sub-options, the sub[...]

Video Media Center - VMC 1000 User Guide 10 Polycom, Inc.[...]

Polycom, Inc. 11 3 Managing Access to Video Media Center Over view This chapter explains how to manage user a ccess to content on the VMC 1000. This chapter contains the following section: • About Users About Users Users refers to all users who have a ccess to VMC 1000, either as a Site Administrator, a Content Owner, or a Vi ewer. Each user is a[...]

Video Media Center - VMC 1000 User Guide 12 Polycom, Inc. 2 Click Add Users . The Users: New User page appears. 3 Supply the required in formation, including which groups the new user should belong to. 4 Select a group. 5 Click the Save button. Editing a User T o edit a user: 1 From the menu, click Users .[...]

Managing Access to Video Media Center Polycom, Inc. 13 2 Click Show Users . The page appears with a list of users. 3 Click the Edit icon to the righ t of the appropriate user name. 4 Make the necessary changes. 5 Click the Save button. Changing a User's Password T o change user’ s password: 1 From the menu, click Users . 2 Click Show Users .[...]

Video Media Center - VMC 1000 User Guide 14 Polycom, Inc. Deleting a User T o delete a user: 1 From the menu, click Users . 2 Click Show Users . 3 Click the Delete icon to the ri ght of the appropriate user name. If the user being deleted owns programming and resources, you are asked to select which user “inherits” th e deleted user's prog[...]

Managing Access to Video Media Center Polycom, Inc. 15 4 Select Email (which is the de fault) from the drop-down menu to the top left of the screen and click the Go button. The Users: Send Email page appears. 5 Confirm that you want to perform th is action on all selected users by clicking OK in the dialog box that pops up. 6 Fill out the subject l[...]

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Polycom, Inc. 17 4 Managing Content in VMC 1000 Over view This chapter explains how you can manage content in VMC 1000. This chapter contains the following sections: • About the Resource Bin • About Channels • About Programs • Saving a Program’s Downl oadable Media About the Resource Bin The Resource Bin is a virtual file syst em for all [...]

Video Media Center - VMC 1000 User Guide 18 Polycom, Inc. • Slide Packages - Consist of PowerPoint slid es uploaded and converted to JPEG images by the VMC 1000. C ontent Owners can use these slide packages to sync with their video. RSS 2000 Resource Bin Items When a video stream is imported into the VMC 1000 by means of the RSS 20 00, this video[...]

Managing Content in VMC 1000 Polycom, Inc. 19 3 Click New Folder at the top of the resource listings. The Resource Bin : Add Resource page displays with the previously opened folder highlighted in yellow. 4 Select the folder in which you want to add your new folder by clicking i t. 5 Click the Add button. The Resource Bin: New Folder page appears. [...]

Video Media Center - VMC 1000 User Guide 20 Polycom, Inc. Moving Items Between Folders T o move items between folders: 1 Click Media Mana gement . 2 Click Resource Bin . 3 Select the i tems you wish to move by checking the boxes to the left of the item nam es. 4 Click Move at the top of the resource listings. The Resource Bin displays wi th the pre[...]

Managing Content in VMC 1000 Polycom, Inc. 21 9 Select the file to be uploaded from your hard drive or mapped network drives in the pop-up wi ndow. 10 Click Open . The file's path appears in the tex t fiel d of t he Uplo ad New Re source page. 11 Click Upload and Save to continue. If configured for the domain, a progre ss indicator alerts you [...]

Video Media Center - VMC 1000 User Guide 22 Polycom, Inc. 4 You are prompted to choose which Content Owners can own this content item. 5 Click Save. Adding New Thumbnails T o add new thumbnails: 1 Follow the steps from the “Adding New Resource Bin Items” on page 20. 2 Enter a Display Name . 3 Enter an optional description for the item. 4 You ar[...]

Managing Content in VMC 1000 Polycom, Inc. 23 3 Click the folde r link to open a particular folde r and display it s contents. 4 Click Edit icon for the Resource Bin item you wish to edit. A page displays showing the stored properties for the item. Deleting Resource Bin Items T o delete Resource Bin items: 1 Click Media Mana gement . 2 Click Resour[...]

Video Media Center - VMC 1000 User Guide 24 Polycom, Inc. 4 Click the Go! button. The Resource Bin: Search Results page appears. You can search resources by additiona l attributes, includ ing media type, format, bitrate, and upload status. T o use the advanced search: 1 Click Media Mana gement . 2 Click Resource Bin . 3 Enter your keyword in the te[...]

Managing Content in VMC 1000 Polycom, Inc. 25 4 Click the link called More… . The Resource Bin: Advanced Media Search page appears. The attributes available for searching depend upon the configuration of your domain. 5 Enter the keywords and select the attr ibutes you want to search by and click the Search button. Search results are displayed in [...]

Video Media Center - VMC 1000 User Guide 26 Polycom, Inc. Adding or Editing a New Channel Adding Channel Information T o add or edit a new channel: 1 From the menu, click Programming . 2 Click Add a Channel . 3 If you wish to copy an existing channel' s attributes as a te mplate, select that channel from the list and click Copy . You can then [...]

Managing Content in VMC 1000 Polycom, Inc. 27 Adding Channel Details T o add channel details: 1 From step 2 of the Channel Wizard , select a Primary Category . If there are no categories listed in the primary category drop-down menu, contact your Site Administrator. It is also possible to select up to three secondary channel categories. 2 Enter sea[...]

Video Media Center - VMC 1000 User Guide 28 Polycom, Inc. 4 To copy these URLs to the Wind ows clipboard, right-click the Copy UR L button in the Channel Pa ge URLs section and choose Copy Shortcut . You can now paste the URLs into any source fi le. The channel li sting XML field contains an XML file describing the channe l, program, media URLs, an[...]

Managing Content in VMC 1000 Polycom, Inc. 29 About Programs A program is a metadata “wrapper” th at controls access to resources published using VM C 1000. Programs aggregate related streamin g files and downloadable files from the Resource Bin for o nline presentation. There can be several Resource Bin items associated with a single program. [...]

Video Media Center - VMC 1000 User Guide 30 Polycom, Inc. • Restricted : Accessible un der certain conditions. These are: — Group Restricted : Only authenticated group members may see the program. —P r i v a t e : The program may only be seen by entering a private access code. —N o t L i s t e d : The program does not appear on the Viewer P[...]

Managing Content in VMC 1000 Polycom, Inc. 31 About RSS 2000 Programs If the VMC 1000 is automatically configured to import li ve feeds from the RSS 2000 and convert them to programs, you can see them. You can move them from the Resource Bin, edit and rename them, and assign them to different categories. Creating a VOD Program T o create a VOD prog[...]

Video Media Center - VMC 1000 User Guide 32 Polycom, Inc. Adding Program Information T o add progr am information: 1 From the Program Information page, s elect the channel you want to create the program in, or create a new channel. 2 Enter the program name . This name appears to Viewers to identify the program. 3 Fill in descriptions and search key[...]

Managing Content in VMC 1000 Polycom, Inc. 33 Adding a Program Listing T o add a program listing: 1 From the Program List ing page, under Star t Listing , select when you want the program to begin bein g listed on the Viewer Portal. Depending on how the VMC 1000 is configured to update the programming cache, it could take a few minutes for the prog[...]

Video Media Center - VMC 1000 User Guide 34 Polycom, Inc. Adding Program Media T o add pr ogram media: 1 From the Program Me dia page, click the Edit icon in the Program Image section to add a program image (thu mbnail) to display on the Viewer Portal. The Resource Bin page appears. 2 From the Resource Bin page, click the checkbox next to the thumb[...]

Managing Content in VMC 1000 Polycom, Inc. 35 5 Click the Continue button. You can associate more than one streaming file with any program. 6 Enter the program duration in minutes. 7 Select the U se Embedded Media Player for Media checkbox if you want this program's media content items to be launched in a branded pop-up window. 8 Click the Edi[...]

Video Media Center - VMC 1000 User Guide 36 Polycom, Inc. Setting Program Access T o set pr ogram access: 1 From the Program Access page, check the Require Login t o View Content box only if you want to re quire your users to log in to the system before viewing content. 2 Check the Require Viewer Private Code box only if you want t o make this prog[...]

Managing Content in VMC 1000 Polycom, Inc. 37 6 If the Viewer Groups option has been enabled, search for users and groups and select the gr oups and users you want to have acce ss to this program by clicking the chec kbox next to that group. Only members of these groups and sp ecified users are able to view the program. 7 If you want to make a prog[...]

Video Media Center - VMC 1000 User Guide 38 Polycom, Inc. Creating a Scheduled Rebroadcast Program T o create a Schedu led Rebroadcast program: If channels are enabled, in order to ad d a program you must first establish at least one channel. Pl ease see the About Channels section in this chapter for more information. 1 From the menu, click Program[...]

Managing Content in VMC 1000 Polycom, Inc. 39 Adding Program Information T o add progr am information: 1 From the Program Information page, s elect the channel you want to create the program in, or create a new channel. 2 Enter the program name . This name appears to Viewers to identify the program. 3 Fill in descriptions and search keywords (this [...]

Video Media Center - VMC 1000 User Guide 40 Polycom, Inc. Adding a Program Listing T o add a program listing: 1 From the Program List ing page, under Star t Listing , select when you want the program to begin bein g listed on the Viewer Portal. Depending on how the VMC 1000 is configured to update the programming cache, it could take a few minutes [...]

Managing Content in VMC 1000 Polycom, Inc. 41 Adding Program Media T o add pr ogram media: 1 From the Program Me dia page, click the Edit icon in the Program Image section to add a program image (t humbnail) to be displayed on the Viewer Portal. The Resource Bin page appears. 2 From the Resource Bin page, click the checkbox next to the thumbnail yo[...]

Video Media Center - VMC 1000 User Guide 42 Polycom, Inc. 5 Click the Continue button. You can associate more than one streaming file with any program. 6 Enter the program duration in minutes. 7 Select the U se Embedded Media Player for Media checkbox if you want this program's media content items to be launched in a branded pop-up window. 8 C[...]

Managing Content in VMC 1000 Polycom, Inc. 43 T o set pr ogram access: 1 From the Program Access page, check the Require Login t o View Content box only if you want to re quire your users to log in to the system before viewing content. 2 Check the Require Viewer Private Code box only if you want t o make this program a Privat e Program by requiring[...]

Video Media Center - VMC 1000 User Guide 44 Polycom, Inc. Reviewing the Program Summar y Page T o review the Program Summar y page: 1 Review the Program Summary page for accuracy. 2 You can toggle the status of the program by clicking the Program Status icon at the top of the page. 3 Click Save to save your program. Editing a Program T o edit a pro[...]

Managing Content in VMC 1000 Polycom, Inc. 45 5 The Program Summary page displays. You can edit any of the grouped properties by clicking the Edit icon for that section. Previewing a Program T o preview a program: 1 From the menu, click Programming. 2 Choose the appropriate browsing mode by selecting either the All Channels or All Program option. 3[...]

Video Media Center - VMC 1000 User Guide 46 Polycom, Inc. Saving a Program’ s Downloadable Media The VMC 1000 allows you to save a pr ogram’s downloadable media to your PC. T o save downloadable media to you r PC: 1 Navigate to a program in the VMC 1000. Click the Save icon next to the program. 2 Select a directory on your PC to save a program?[...]

Polycom, Inc. 47 5 Using the Media Editor Over view This chapter explains how edit video media used in your progra ms. This chapter contains the following sections: • About Media Editor • Editing Video Content About Media Editor Media Editor is a web-based t ool that allows you to edit script events associated with an archive of a video fi le. [...]

Video Media Center - VMC 1000 User Guide 48 Polycom, Inc. T o launch the Media Editor: 1 From the Resource Bin, click the Edit icon for the video in the Resource Bin. The Resource Bin: Edit Hosted Streaming Item page appears.[...]

Using the Medi a Edit or Polycom, Inc. 49 2 Click the Launch Media Editor button to launch the Media Editor interface. The Resource Bin: Media Even ts Editor page appears. The video downloads and plays rather than streams. You can only edit the video after it has completely downloaded. The Timeline Area There are the standard video player c ontrols[...]

Video Media Center - VMC 1000 User Guide 50 Polycom, Inc. The Timeline Area The Timeline Area shows a list of ev ents associated with the video in chronological order. Each event type has its own icon: • Slide • Chapter • Caption Filtering Events The list of events can be filtered by un-checking some of the event types to be displayed from th[...]

Using the Medi a Edit or Polycom, Inc. 51 T o delete a single event: 1 Click the Delete icon for that event. 2 To delete multiple events, check the boxes to the left of the events to be deleted. 3 Click the Delete Selecte d button. You can select all displa yed events by checking the checkbox at the top of the list. Enabling Continuous Captioning T[...]

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Polycom, Inc. 53 6 Creating Repor ts Over view Reports allow Site Administrators and Conten t Owners to see information and statistics on the use and effectiveness of their streaming media. All reports are generated in HTML format. The VMC 1000 supports two types of reports: • Aggregate P rogram Reports - Accessib le only by Site Administra tors [...]

Video Media Center - VMC 1000 User Guide 54 Polycom, Inc. • Domain Summary Report - This report pr ovides megabytes streamed per channel, Resource Bin storage, revenue summary, usage summary, and user summary information for the entire domain over the time period designated. Generating Aggregate Program Repor t s To generate Aggreg ate Program Re[...]

Creating Reports Polycom, Inc. 55 About Program Repor ts Program Reports are available in HTML format for a particular program or user. These reports are available from th e Program listing page, or the Viewer listing page. The VMC 100 0 has the following Program Report s: • Viewer Attendance - This report lists the nu mber of media requests and [...]

Video Media Center - VMC 1000 User Guide 56 Polycom, Inc. Generating Detailed Program Viewing Repor ts T o ge nerate Deta iled Program V iewing Repor ts: 1 From the menu, click Users . 2 Click Show Users . 3 Click the Report icon to the right of the appropriate user name. Printing Repor ts From Inter net Explorer Setting the Page Orientation Using [...]

Creating Reports Polycom, Inc. 57 Setting Page Print Margins In order for the repor ts to fit on the page properly, it may be necessary to set the print margins for the page. If the righ t-hand edge of the report is cut off, perform the following procedure to set the margins. To s e t p a g e m a r g i n s : 1 From Internet Explorer, choose File...[...]

Video Media Center - VMC 1000 User Guide 58 Polycom, Inc.[...]