Ricoh Aficio AP2700 manual

OPERATING INSTRUCTIONS Printer Refere nce Read this manual carefully before you use this product and keep it handy for future reference. For safety, p lease follow the instructions i n this manual.[...]

Aficio AP2700 OPERATING INSTRUCTIONS RICOH COMPANY, LTD. 15-5, 1 c home, Mi nami-Aoya ma, Mina to-ku, Tok yo Telephon e: Tokyo 3479-3111 Overseas Affiliates U.S.A. RICO H CORPO RATI ON 5 Dedrick Place West Caldwell, New Jersey 07006 Phone: + 1-973-882-2000 The Netherla nds RICOH EURO PE B. V. Groenelaan 3, 1186 AA, Amstelveen Phone: + 31-(0)20-5474[...]

Introduction This man ual conta ins deta iled i nstructio ns on t he operati on and maintena nce of this machi ne. To g et maximu m versa til ity from this machi ne all op erat ors should careful ly read an d follow th e instru cti ons in this man ual. Pleas e keep th is ma nual in a handy pl ace near the ma chine. Plea se r ead th e Safe ty Inf or[...]

Note to users in the United States of America Notice: This equi pmen t has be en tes ted and found t o com ply with the li mits f or a Cl ass B d igital devic e, purs u- ant to Part 15 of the FCC R ules. T hese lim its a re desig ned to provide reasonabl e prote ction ag ainst harmful in terfer ence i n a resid ential instal lation . This e quipm e[...]

Introduction This man ual conta ins deta iled i nstructio ns on t he operati on and maintena nce of this machi ne. To g et maximu m versa til ity from this machi ne all op erat ors should careful ly read an d follow th e instru cti ons in this man ual. Pleas e keep th is ma nual in a handy pl ace near the ma chine. Plea se r ead th e Safe ty Inf or[...]

Note to users in the United States of America Notice: This equi pmen t has be en tes ted and found t o com ply with the li mits f or a Cl ass B d igital devic e, purs u- ant to Part 15 of the FCC R ules. T hese lim its a re desig ned to provide reasonabl e prote ction ag ainst harmful in terfer ence i n a resid ential instal lation . This e quipm e[...]

i Trade marks Microsoft ® , Windows ® , and MS -DOS ® are registered trademarks of Microsof t Corporation in the United States and/or other co untries. PostScrip t ® is a registered trade mark of Adobe Systems, Incorporated. PCL ® is a registered trademark of Hew lett-Packard Company. AppleTalk, Apple, Macintosh, TrueType , LaserWriter are reg[...]

ii Safety Information When using your equip ment, the followin g safety precaut ions shoul d always be followed. Safety Du ri ng Operat io n In this manual, the following i mportant symbols are used: R WARNING: Indica tes a poten tiall y haza rdous s itua tion w hich, if instr uctio ns are not follo wed, c ould result in dea th or s eriou s injury [...]

iii R WARNING: • Connect the power cord direc tly into a w all outlet and ne ver use an ex- tensio n cord. • Discon nec t the power plu g (by pulling the pl ug , n ot the cable ) if the power cab le or plug beco mes fra yed or dam a ged . • To avoi d hazardo us ele ctric shock or laser r adiation exposure , do not remove any cover s or screws[...]

iv R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so o n. • Unplug the power cord from the wall outlet b efore you move the equ ipment. While moving the equ ipment, you should take care that the pow er cord will not be damaged under the equipmen t. • When you disconnect the power plug from the wall ou[...]

v ENERGY STAR Prog ram ❖ Low-power mode (Energy Saver mode) This printer automa tically lowers its power consumption 10 or 15 minu tes af- ter the last operation ha s been completed. To exit Low-power (Ener gy Saver) mode, press any key on the operation panel. To change the setting of the En- ergy Saver mode, see P .89 “Using the Op eration Pa [...]

vi - Recycled Paper Please contact your s ales or service representative for re commended recycled paper types that may be used in this machine.[...]

vii Manuals for this Printer Manuals for this P rinte r There are three ma nuals that come with this prin ter. To enhance s afe and efficient ope ration of your printer, all users should read and follow the instructi ons contained in the following manual s. ❖ Setup Guide Describes the proc edures for installing your printer. ❖ Printe r Referenc[...]

viii How to Read this Manual Symbols In this manual, the following sy mbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instru ctions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instru ctions are not followed, may r[...]

ix TABLE OF CONTENTS 1. Getting Started Printer Features ............. ......... .............. ......... .............. .......... .............. ...... 1 Printer Drivers for Your Printer ..... ..... ........ ........ ........ ..... ........ ........ ..... ........ .. 3 Software and Utili ties Include d on the CD-ROM..................... .........[...]

x 4. Paper and Other Media Paper and Other Media S upported by Your Pri nter ...... .............. ......... 27 Paper Types an d Sizes .......... ... ........ ........ ........ ........ ....... ........ ...... .. ........ ... 27 Paper Recommendations ....... ........ ........ ........ ........ ........ ........ ........ ....... ...... 36 Printable [...]

xi Proof Print Menu....... .............. ......... .............. .......... .............. ......... ......... 93 Proof Pri nt Parameters ........... ...... ........ ....... ...... ........ ....... ...... ........ ....... ...... 93 Job Control Menu ................... .............. ......... .............. .......... .............. .... 94 Job C[...]

xii[...]

1 1. Getting Started Printer Features This printer is designed especially for office workgroups. It can be used in net- work environments and allows you to manage documents efficiently. ❖ High Productivity As this printer comes with a 27 pa ges per minute (ppm) engine and offers a variety of paper handling options, handling documents will be more[...]

Getting Started 2 1 ❖ Major S peci ficat ions Continuou s Printi ng Speed 27ppm (A4 l ong-edge feed or 8 1 / 2 ” × 1 1” long- edge feed, simplex) 22ppm (A4 l ong-edge feed or 8 1 / 2 ” × 1 1” long- edge feed, duplex) Engine R esolution 600dpi / 30 0dpi resol ution Enhanced resoluti on with edg e smoothing Print er Lan guag es PC L 5e , [...]

Printer Features 3 1 Printe r Drive rs fo r Your Printe r Printing requ ires installation of a printer dri ver for your operating system. The following drivers are inc luded in the CD-ROM that comes with this printer. *1 Microsoft Windows 95 oper ating system *2 Microsoft Windows 98 oper ating system *3 Microsoft Windows for Workgr oups operat ing [...]

Getting Started 4 1 Software and Utilities Included on the CD- ROM ❖ Agfa Font Mana ge r Helps you to i nstall ne w fonts, or organize and manage fonts already in- stalled on you r system. ❖ PRINTER MANAGER FOR ADMINIS TRATOR A utility for the system administrator to manage printers on the network. Reference For the name of the P RINTER MANAGER[...]

Guide to the Printer 5 1 Guide to the Printer Exterior : Fr ont V iew 1. Parallel Interface Port Plug the para llel cable int o this port . 2. Network In terface Port Plug the net work cable int o this port. 3. Ventilator These holes help to keep compo nents in- side th e prin ter fr om ov erhe ating . Do n ot lean an ything agai nst th e printer, [...]

Getting Started 6 1 Exterior: Rear Vie w 1. Right Cover Open this cov er to replace the fusing uni t or transfer roller, or t o remove the misfed paper. 2. Lower R ight Cover 1 Open this cov er to rem ove th e misfed pa - per. 3. Lower R ight Cover 2 Open this cov er to rem ove th e misfed pa - per. 4. Printer Board Cover Open this cover to inst al[...]

Guide to the Printer 7 1 Inter ior 1. Fusing Un it When “Replace Maintenance Kit ” ap- pears on the p anel display , replace t his unit. 2. Transfer Unit When “Replace Maintenance Kit ” ap- pears on the p anel display , replace t his unit. 3. Toner Lock Lev er Lift t his leve r when repla cing the toner. 4. Toner H older Slide th is out whe[...]

Getting Started 8 1 Operation Panel 1. Panel Display Shows the current stat us of the printer and error messages. ⇒ P.51 “Error & Sta- tus Messages on the Operation Panel” 2. On Li ne Indic ator Tells you whether the pr inter is online or offline. Stays o n while th e print er is online (a state in which the printer can receive data from [...]

Guide to the Printer 9 1 Keys 1. { On Line } key Press this key to switch the printer onli ne or offline. When t he printer is o nline, the printer can receive data from the compu t- er. 2. { Job Reset } key Whe n the print er is online , press this ke y to cancel any ongoing pr int jobs. 3. { Escape } key Press thi s key to escap e from the setup [...]

Getting Started 10 1 Guides The guides of the output tray minimize curl ed printed output. Use these guides when you print on A3 short-edge feed, 11" × 17" short-edge feed size paper, or thin paper. ❖ To print onto A3 short-edge feed or 11" × 17" short-edge feed size paper Raise the end fence. The guide prevents pages from f[...]

11 2. Uninstalling the Printer Driver and Software Uninstalling the PCL 6/5e Printer Driver This sect ion descri bes how to uninst all the prin ter driver . The actual proced ure may differ depending on your operating system. Follow the appropriate procedure. Windows 95/98 - Uninstall ing the PCL 6/5e Pr int er Driver A Close all the applications t[...]

Uninstalling the Printer Driver and Software 12 2 Windows 3.1x - Uni nstalli ng the PCL 6/5e Pri nt er Driv er A Close all applications that are currently running. B Insert the CD-ROM in the CD-ROM drive. C Fro m [ Program Manager ] , select [ Run ] from the [ File ] menu. D In th e [ Run ] window, click [ Browse ] . E Select the CD-ROM drive in th[...]

Uninstalling the Po stSc ript Printer Driver 13 2 Uninstalling the PostScript Printer Driver This section describes instructions for uninstal ling the PostScript printer driver. The actual proce dure may differ depending on your operating system. Follow the appropriate one of the following procedures below. Windows 95/98 - Unins talling t he Pos tS[...]

Uninstalling the Printer Driver and Software 14 2 Windows 3.1x - Uni nstalli ng the PostScr ipt Print er Driver A Open [ Control Panel ] . B Double-click the [ Pri nte rs ] icon. C Select the printer you want to delete and click [ Remove ] . A confirmation dialog box appears. D Click [ Yes ] to uninstall the printer driver. E Click [ Close ] to clo[...]

15 3. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties Windows 95/98 - Accessing the Pri nt er Properties There are two methods you can us e to open the Printer Properties . Making P rinter De fault S ettings To make t he printer default settin gs, first open the Prin ter Properties from th e [ Pri[...]

Setting Up the Printer Driver and Canceling a Print Job 16 3 C Set desired settings and click [ OK ] . D Click [ OK ] to start your printin g. Windows NT 4.0 - Acces sing the Pri nte r Propert i es Making Prin te r Default Settin gs - Printer Propertie s Limita tion ❒ Changing the settings of the prin ter require s Full Control acc ess permission[...]

PCL 6/5e - Accessing the Printer Properties 17 3 Making Printer Settings From an Application To make the printer settings f or a specific appli cation, open the Document Prop- erties from that application. The following example describes how to make set- tings for the WordPad application that comes with Windows NT 4.0. Note ❒ The actual procedure[...]

Setting Up the Printer Driver and Canceling a Print Job 18 3 Making Printer Settings from an Application To make the printer settings for a specific ap plication, open the Printer Settin g dialog box from that application. The following example describes how to m ake setting s for th e Write appl ication t hat co mes with Win dows 3.1x. Note ❒ Th[...]

PostScript - Setting Up for Printing 19 3 PostScript - Setting Up for Printing Windows 95/98 - Accessing the Pri nt er Properties There are two methods you can us e to open the Printer Properties . Making P rinter De fault S ettings To make t he printer default settin gs, first open the Prin ter Properties from th e [ Printers ] window. A Click [ S[...]

Setting Up the Printer Driver and Canceling a Print Job 20 3 Windows NT 4.0 - Acces sing the Pri nte r Propert ies Making Prin te r Default Settin gs - Printer Propertie s Limita tion ❒ Changing the settings of the prin ter require s Full Control acc ess permission. Members of the Administrators, Server Operators, Print Operators , and Pow- er Us[...]

PostScript - Setting Up for Printing 21 3 Making Printer Settings from an Application To make the printer settings f or a specific appli cation, open the Document Prop- erties from that application. The following example describes how to make set- tings for the WordPad application that comes with Windows NT 4.0. Note ❒ The actual procedures you s[...]

Setting Up the Printer Driver and Canceling a Print Job 22 3 Making Printer Settings from an Application To make the printer settings for a specific ap plication, open the Printer Settin g dialog box from that application. The following example describes how to m ake setting s for th e Write appl ication t hat co mes with Win dows 3.1x. Note ❒ Th[...]

PostScript - Setting Up for Printing 23 3 Macintosh - Se ttin g Up fo r P rinting Making Paper Settings from an Application A Open the file you want to print. B On the [ File ] menu, click [ Page Setup ] . [ AdobePS Page Setup ] appears. C Confirm that the pr inter you want to use is shown in the [ Format for: ] box. Note ❒ If your printer is now[...]

Setting Up the Printer Driver and Canceling a Print Job 24 3 Canceling a Print Job Windows 95/98 - Cancelin g a Pri nt Jo b A Double-click the printer icon on the task bar. This opens a window that shows all the print jobs that are currently queued for printing. Check the cu rrent status of the job you want to cancel. B Click the name of the job yo[...]

Canceling a Print Job 25 3 D Press the printer's { Job Reset } key. The message appears on the panel display indic ating that the print job is be- ing cancel led. Important ❒ When your printer is being shared by multiple c omputers, be careful not to accidentally cancel someone else's p rint job. Note ❒ You cannot stop printing data t[...]

Setting Up the Printer Driver and Canceling a Print Job 26 3 Macintosh - Ca nceling a Print Job A Double-click the printer icon on the desk top. This opens a window that shows all the print jobs that are currently queued for printing. Check the cu rrent status of the job you want to cancel. B Click the name of the job you want to cancel so that it [...]

27 4. Paper and Other Media Paper and Other Media Supported by Your Printer Paper Type s and Si zes This sec tion describes the type, s ize, feed direction, and maximum capa city of paper that can be loaded into each paper tray in this printer. Important ❒ If you u se damp or cu rled paper, a mis feed might occu r. In such a c ase, try turning ov[...]

Paper and Other Media 28 4 ❖ Input Paper Sizes ( Metric version) Size (mm ) Standard Tr ay (Tray1) PS400 (50 0–sheet paper feed unit) PS440 (10 00–shee t paper fee d unit) Standard Tr ay (Tray2) PS420 (20 00–shee t paper fee d unit) Bypass Tray Type 270 A3 297 × 420 ✩✩ X ❍ B4 JIS 257 × 364 ★★ X ❍ A4 210 × 297 ✩✩ X ❍ 297[...]

Paper and Other Media Supported by Your Printer 29 4 • ❍ means that the size is supporte d and should be specify the paper size using the operation panel . (The bypass tray and PS420 has no dial on the tray.) • ✩ means that the size is suppo rted and indicat ed on the tray dial. Be su re to set the paper size dial to match the actual p aper[...]

Paper and Other Media 30 4 ❖ Input Paper Sizes ( Inch version) Size (inch) Standard Tr ay (Tray1) PS400 (50 0–sheet paper feed unit) PS440 (10 00–shee t paper fee d unit) Standard Tr ay (Tray2) PS420 (20 00–shee t paper fee d unit) Bypass Tray Type 270 Double Let ter 11" × 17" ✩✩ X ❍ Legal 8 1 / 2 " × 14" ✩✩ [...]

Paper and Other Media Supported by Your Printer 31 4 • ❍ means that the size is supporte d and should be specify the paper size using the operation panel . (The bypass tray and PS420 has no dial on the tray.) • ✩ means that the size is suppo rted and indicat ed on the tray dial. Be su re to set the paper size dial to match the actual p aper[...]

Paper and Other Media 32 4 ❖ Outp ut Pa per Sizes (Me tric versio n) Size (mm ) SR720 (fi nishe r shift tray ) SR720 (fi nishe r staple) CS370 (mai lbox) AD370 (d uplex u nit) A3 297 × 420 ❍ ❍❍❍ B4 JIS 257 × 364 ❍ ❍❍❍ A4 210 × 297 ❍ ❍❍❍ 297 × 210 ❍ ❍❍❍ B5 JIS 182 × 257 ❍ ❍❍❍ 257 × 182 ❍ ❍❍❍ A5[...]

Paper and Other Media Supported by Your Printer 33 4 • ❍ means that the siz e is supported. • ❍ * means that the size is supported and depend ed on the input pape r source. • X means that the size is not supported. Custom Size (PCL6/PS only) — ❍ * XXX 8K 267 × 390 ❍ X ❍ X 16K 195 × 267 ❍ X ❍ X 267 × 195 ❍ X ❍ X Size (mm[...]

Paper and Other Media 34 4 ❖ Output Paper Sizes (Inch version) Size (inch) SR720 (fi nishe r shift tray ) SR720 (fi nishe r staple) CS370 (mai lbox) AD370 (d uplex u nit) Double Let ter 11" × 17" ❍ ❍❍❍ Lega l (LG) 8 1 / 2 " × 14" ❍ ❍❍❍ Lette r 8 1 / 2 " × 11" ❍ ❍❍❍ 11" × 8 1 / 2 "[...]

Paper and Other Media Supported by Your Printer 35 4 • ❍ means that the siz e is supported. • ❍ * means that the size is supported and depend ed on the input pape r source. • X means that the size is not supported. ❖ Paper Weight and Number of Sheets to be Set *1 Confirm that the top of the stac k is not higher than the limit ma rk indi[...]

Paper and Other Media 36 4 Paper Recommen dat ions Note the following suggestions when handling or selecting paper used with this printer. Loading Paper • Use only the recommended paper types. Print quality cann ot be guaranteed if other paper typ es are used. • Do not use paper that is alr eady printed on. • If you load paper into the paper [...]

Paper and Other Media Supported by Your Printer 37 4 ❖ OHP Tra nspar encies • If you load OHP tr ansparencies onto Bypass Tray Type 270, s et the printer to "Transparenc y" mode using the pri nter driver. • Be careful not to touch the print side of the OHP trans parencies. Other- wise, the p rint side can bec ome dirty or dama ged, [...]

Paper and Other Media 38 4 • There are some kinds of envelopes that might be occurred misfeed, wrin- kle or poo r pri nting . • Before loading envelopes, confirm that they are rectangular in shape. See the following illustrations. • Avoid using the non-supported envelopes listed on P.38 “Pape r no t S up- ported by This P rinter” . Paper [...]

Paper and Other Media Supported by Your Printer 39 4 • Heavily textured paper •G l u e d p a p e r • OHP transparencies for c olor. • OHP transparencies for the ink-jet p rinter. • Label paper on wh ich glue or base paper is exposed • Paper with clips or staples • Paper with tape or ribbons attached • Envelopes that are: •d a m p [...]

Paper and Other Media 40 4 Printabl e Are a The following shows the printable area for this p rinter. Be sure to set the print ma rgi ns co rrec tly . A : printable area Note ❒ The printable area may differ depending on paper size, printer language and printer dr iver settings. 2mm ( 1/12" ) 3mm ( 1/8" ) 1 2mm ( 1/12" ) 2mm ( 1/12&[...]

Loading Paper and Other Media 41 4 Loading Paper and Other Media Loadin g Paper in the P aper Tray This section des cribes instruct ions for loading paper whose size and feed di- rection is already set in the standard paper tr ay and the op tional PS400 or PS440. If you want to change the pa- per size or f eed direction, see P.42 “Changing Paper [...]

Paper and Other Media 42 4 Changin g Paper Siz e of the Paper Tra y Reference For more information on the size and feed direction of paper that can be set in the tray, see P.27 “Pa- per Types and Sizes” . A Slide the paper tray ou t until it stops. B Set the pap er guide lock to the “unlocked” position. Important ❒ Confirm that the lever [...]

Loading Paper and Other Media 43 4 ❒ When you set th ick paper i n tray 2, do not s tack paper above the lower limi t mark ( A ) of tray 2. Note ❒ Shuffle the paper before setting in the tray. ❒ Load paper face up on to the tra y. F Align the side guid e for the load- ed paper size ( B ) by opening the release lever of the side guide ( A ). G[...]

Paper and Other Media 44 4 Loadin g Thi ck Paper , Envelop e or OHP Transpa rencie s You can load thi ck paper, envelope or OHP transparenci es onto the tray 2. When thick pap er or OHP tra nspar- encies are loaded, switch th e lever in- side of the paper tray. Reference For more information on loading paper, see P.27 “Paper an d Other Medi a” [...]

Loading Paper and Other Media 45 4 B Load the paper completely into the tray. Important ❒ Align the paper to the each side completely. ❒ Do not stack paper over t he lim- it mark. ❒ Confirm that the end fence locks completely after loading the right side paper. ❒ If you want to change the paper size, contact your sal es or ser- vice represe[...]

Paper and Other Media 46 4 B Lift the paper gu ide lever. Important ❒ If the pa per guides do n ot match the paper size, a skew image or a paper misfeed might occu r. Note ❒ Swing out th e extender to sup- port paper si zes longer than A4 short-edge feed (Metric version) or 8 1 / 2 " × 11" short-edge fee d (Inch version). C Load the [...]

Loading Paper and Other Media 47 4 A Press { Menu } . The following message appear s on the panel display. Main Menu: Proof Print B Press { T } or {U} until the fol- lowing message appears. Main Menu: Job Control C Press { Enter } . The following message appear s on the panel display. Job Control: Paper Input D Press { Enter } . The following messa[...]

Paper and Other Media 48 4 Specifyi ng th e Cust om Paper Size fo r th e Bypass Tray Important ❒ The paper siz e specified w ith the printer driver overrides the one specified he re. ❒ When yo u set c ustom size or thick paper on the bypass tray, do not stack paper above the lower limit mark of the bypass tray. A Press { Men u } . The following[...]

Loading Paper and Other Media 49 4 1. Horizontal siz e 2. Vertical size L Press {U } or {T } to set the verti- cal value. M Press { Ente r } . The following message appears on the panel display. Custom Size: Horiz. 11.0 0 “ N Press {U } or {T } to set the hori- zontal value. O Press { Ente r } . P After the panel d isplay changes, press { Men u }[...]

Paper and Other Media 50 4[...]

51 5. Troubleshooting Error & Status Messages on the Operation Panel Messages Descrip tion Comm ents Add Staples The stapl er is empty. Replace the staple refil l with a new one. ⇒ P.75 “Adding Stapl es” Add Toner The printer is ou t of toner. Replace a new toner bottle . Call Serv ice Power Off On The Service Cod e Number identifies t he[...]

Troubleshooting 52 5 Energy S aver 2 In Energ y Save Mode lev el 2. Press the opera tion key or send a job from the c om- pute r to tu rn th e pow er on . Error 1 An er ror with t he optional RAM has occurred. Turn the printer p ower off and on. If the message ap- pears again, contact your sales or service r epresenta- tive. Error 2 An er ror wi th[...]

Error & Status Messages on the Operation Panel 53 5 Error 3072 2 Tray 1 ca nnot be used. Another tray is used to print. Cont act your sal es or service representati ve. Error 3072 3 Tray 2 ca nnot be used. Another tray is used to print. Cont act your sal es or service representati ve. Error 3072 4 Tray 3 ca nnot be used. Another tray is used to[...]

Troubleshooting 54 5 Load *** XX There is no p aper tray of the indicat ed. ***: Paper Type XX: Paper Size Load pape r onto the tr ay of the indica ted. Low On Tone r The t oner bo ttle is alm ost empty. Prepare a new toner bottle. If the image d ensity is too light, rep lace the ol d toner bottle with a new on e. ⇒ P.78 “Replacing the Toner Bo[...]

Error & Status Messages on the Operation Panel 55 5 Remove Paper from Sta ple Tray There is pa per in the stack unit of SR720 (finisher ). Remove pa per from t he stack unit o f SR720 (fin ish- er). Important ❒ Remove the pap er fr om the output t ray bef ore it becomes full. If you leave paper i n the out- put tray, it can cause a paper mi s[...]

Troubleshooting 56 5 Note ❒ If you cannot s olve the problem by taking the actions listed in the precedin g table, turn the powe r off, and then back on again. If this does not clear the er- ror message, take a note of the contents and number of the error message and contact your sales or service rep resentative. Reset Duplex Unit Correctl y AD37[...]

Error & Status Messages on the Operation Panel 57 5 Getting Pr int er Infor ma ti on ove r the Netwo rk Printer Current Status You can check the p rinter's c urrent status us ing "Telnet ( mshell)". ❖ mshell Use status command. Reference For more information, see “Remote Maintenance by Telnet (mshell)” in the Operating Inst[...]

Troubleshooting 58 5 Energy S aver 1 In Energ y Save Mode lev el 1. Press the opera tion key or send a job from the c om- pute r to tu rn th e pow er on . Energy S aver 2 In Energ y Save Mode lev el 2. Press the opera tion key or send a job from the c om- pute r to tu rn th e pow er on . Error 3071 1 AD370 (dupl ex unit) c an- not be used. Another [...]

Error & Status Messages on the Operation Panel 59 5 Error 4074 4 SR720 (f inisher) cannot be used . Press { Job Reset } . Contact your sales or service repre- sentative. Load Bypa ss xx The bypass tra y is out of pape r. xx : Pa pe r Size Load pa per o f the ind icated paper si ze into the bypass tray. Load Tray ** xx There i s out of p aper. *[...]

Troubleshooting 60 5 Remove Paper from Du - plex Uni t Ther e is still pa per i n AD370 (dupl ex unit). Remove t he paper from AD370 (duplex u nit). Important ❒ Remove pa per from t he output tr ay befor e it be- comes full. I f you lea ve paper in t he outp ut tray, it can ca use a pap er mis- fee d. Remove Paper Sh ift Tray The shift tr ay of S[...]

Error & Status Messages on the Operation Panel 61 5 Remove Pa per Stan dard Tray The standard o utput t ray is full. Remove paper f rom the standard o utput tra y. Important ❒ Remove pa per from t he output tr ay befor e it be- comes full. I f you lea ve paper in t he outp ut tray, it can ca use a pap er mis- fee d. Replace Mai ntenance Kit I[...]

Troubleshooting 62 5 Printer Doesn't Print Possible Ca use Solutio ns Is th e power on? If not, c onfirm that the cor d is securely plugged into the power outl et and t he printer . Turn on the p rinter po wer. Does the On Lin e ind i- cato r stay on ? If not, press { On Line } to make it light up. Does the Error indic ator stay red? If not, c[...]

Printer Doesn't Print 63 5 If you p rint u sing the PostScrip t driver i n a network, d ata is re- ceived by the printe r, but i s not pr inted. ❖ Windows 95/98 On the [ PostScript ] tab of the Pr inter Prop erties, cli ck [ Ad- vanced ] and then clear both [ Send CTR L+D before job ] and [ Send CTRL+D a fter job ] . ❖ Windows NT 4.0 Open [...]

Troubleshooting 64 5 If you p rint u sing the PostScrip t driver, p rint- ing does not st art or is inter rupte d. The data is cl eared when the Job T imeout period is exceed - ed. ❖ Windows 95/98 Set a longer [ Job Timeout ] peri od w ith the [ PostScript ] tab of the Pri nter Prope rties. ❖ Windows NT 4.0 Set a longer [ Job Timeout ] period w[...]

Printer Doesn't Print 65 5 Note ❒ The following proce dure descri bes the printer port settings . • Windows 9 5/98 A Click [ Start ] , point to [ Settings ] , and then click [ Pri nte rs ] . B Click the icon of the printer. Next, on the [ File ] menu, click [ Properties ] . C Click the [ Detai ls ] tab. D Chec k the [ Print to the followin[...]

Troubleshooting 66 5 Other Printing Problems Status Possib le Causes, Des criptions, and So lutions The area o n the page tha t shou ld be w hit e or fr ee o f toner is a hazy gray. Adjust the ima ge density corr ectly. ⇒ P.89 “Using the Operation Panel” The edge of the paper is hazy gray . If paper is curl ed, cor rect it. Replace the correc[...]

Other Printing Problems 67 5 Paper misfeeds occu r fre- quently. Check the p aper size sett ings. The size specified with the paper si ze dial might b e differ ent from the actu al paper si ze. Make the corr ect dial s etting. ⇒ P.41 “Load- ing Paper an d Other Media” Use the recommended p aper. Avoid usi ng curled, folded, or wrinkled pap er[...]

Troubleshooting 68 5 Note ❒ If the problem cannot be solved, contac t your sales or service re presentative. Part of t he image cannot be print ed. A paper size which is smaller than that specified in the applicat ion is used for pr inting. Load the correct size of paper. If you can't sel ect the p aper size speci fied in the applicat ion, m[...]

Removing Misfed Paper 69 5 Removing Misf ed Paper When a paper misfeed occurs, an er- ror message appears on the pan el dis- play. The pr ocedure you should follow to remove the misfed pap er depends on the location of the m is- feed, which is indicated on the panel disp lay. R CAUTION: Important ❒ More than one misfed area might be indicated. In[...]

Troubleshooting 70 5 When "Misf eed: B " Appears A Open the duplex unit by lifting the catch. B Open the right cover by lifting the catch. C Remove the misfed paper fr om inside of the right cover. D Close the right cover befo re clos- ing the duplex unit. E If the mi sfed paper is in side of the bypass tray, while lifting the paper guide[...]

Removing Misfed Paper 71 5 C Close the u pper right cover before closing the right cover. When th e Interchange Unit is Install ed A Open the duplex unit by lifting the catch. B Open the right cover by lifting the catch ( A ), and open the upper cover of th e interchange un it by pulling the handle ( B ). C Remove the misfed paper. D Close the cove[...]

Troubleshooting 72 5 D If the misfed paper is not re- moved in step C , open t he up per cover of the bridge unit, and re- move the misfed paper. E Close the cover of th e bridge unit. F If the misfed paper is not re- moved in step D , open the right cover of the bridge unit ( A ), and remove the mis fed paper ( B ). When "Remove Mis fe ed fro[...]

Removing Misfed Paper 73 5 B If the misfed paper is not re- moved in step A , open the right cover of the fin isher . C Remove the misfed paper. D Close the right cover of th e finish- er. E If the misfed paper is not re- moved in step C , open the front cover of the finis her ( A ), and re- move the misfed paper ( B ). F Close the front cover of t[...]

Troubleshooting 74 5 When "Remove Misfee d from Duplex Unit " Appear s A Open the duplex unit by lifting the catch. B While lifting the lever, lift cover Z1 ( A ), and remove the misfed paper ( B ). C If the misfed paper is not re- moved in step B , while lifting the lever, lift cover Z2 ( A ), and re- move the misfed paper ( B ). D Close[...]

Adding Staples 75 5 Adding Staples When “Add Staples” appears on the panel display, the staples have run out. Follows these steps to add a new staple refill. Note ❒ After adding the staple refill, sta- ples might not be ejec ted for the first few times. A Open the f ront cover of th e finish- er. B Remove the empty cartridge. C Remove the emp[...]

Troubleshooting 76 5 E Pull out the ribb on used for bun- dling staples. F Reinstall the cartridge. It should click into place. G Close the front cover of the finish- er. ZAEH200E ZAEH192E[...]

Removing Jammed Staples 77 5 Removing Jammed S taples If staples do not eject pr operly, they might be jammed. Note ❒ Staples might jam becaus e of curled paper. In th is case, try turn- ing the paper over in the tray. ❒ After removing the jammed sta- ples, staples might not be ejected for the first few times. A Open the f ront cover of th e fi[...]

Troubleshooting 78 5 Replacing the Toner Bottle R WARNING: R CAUTION: A Open the fro nt cover. B Lift the green handle. C While pushing the green lever ( A ), hold the handle and slide the toner holder ou t slightly ( B ). • Do not inciner ate spilled toner or us ed toner. To ner dust is flammable and might ignite wh en ex po sed to an open flame[...]

Replacing the Toner Bottle 79 5 D Release the green l ever and gen- tly slide the toner holder out until it stop s. Important ❒ If yo u contin ue to push the green lever to slide the toner holder, the toner holder might be dropped. E Press the toner bottle backward ( A ) to raise its head ( B ), then gently pull out th e bottle. F Move the ne w t[...]

Troubleshooting 80 5 Replacing the Photo Conductor Unit Preparation The photo conductor unit comes with the sup plies required to maintain the printer. If “Replac e PCU” app ears on the panel display, replace the photo conducto r unit. R WARNING: A Turn o ff the printer. B If the du plex unit is installed, open the duplex u nit by lifting the c[...]

Replacing the Photo Conductor Unit 81 5 E While pressing the green button, slide the photo con ductor unit o ut until it stops. F Raise the green hand le and slide the photo conductor unit out to- ward s you. Important ❒ Do no t tilt or drop the removed photo c onductor unit. Movin g the unit abruptly c an scatter toner . ❒ While the photo cond[...]

Troubleshooting 82 5 K Push the unit into the prin ter unit it clicks into place. L Remove the red sheet from the phot o conduc tor un it and re move the two pieces of tape. M Close the right cover of the p rint- er. Note ❒ If the right side cover of the printer cannot be closed, it means that the photo conductor unit has not been proper ly in- s[...]

Cleaning the Paper Feed Roller 83 5 Cleaning the Paper Feed Roller If the paper feed rollers are dirty by powdered paper, it might be occurred that paper is not feed correctly, or misfeed. In this case, c lean the paper feed rollers. Follow these steps to clean the paper feed rol lers of stan- dard tray 1 and tray 2. A Slide tray 1 and tray 2 out u[...]

Troubleshooting 84 5 E Insert the projection of the paper feed roller into the ho le ( A ). While pulling the ro ller, insert the roller into the rear shaft ( B ). F Check the motion o f the paper feed roller to confirm that it is properly set. G Return the green lever to its origi- nal position. H Clean the paper feed rollers of tray 2, following [...]

Cleaning the Friction Pad 85 5 Cleaning the Friction Pad If the friction pads are dirty, it might be occurred multiple pages or mi s- feed. In this case, clean the friction pads of the each tray. Follow these steps to clean the fric tion pads stan- dard tray 2. A Slide tray 2 out until it stops. B Wipe the to p of the fr iction pad with a dry cloth[...]

Troubleshooting 86 5 Cleaning the Pad inside of the tray If the pad inside of the tray is dirty , it might be occurred multiple p ages when paper i s stack ed a litt le. In this case, clean the pad o f inside of the each tray. Follow these steps to clean the pad inside of standard tr ay 2. A Slide tray 2 out until it stops. B When there is paper in[...]

Cleaning the Registration Roller 87 5 Cleaning the Registration Roller If you replace the maintenance kit, clean the registra tion roller inside of the printer. R CAUTION: A Turn off the printer and wait for about 60 minutes before starting the cleaning. B When duplex unit is installed, open the d uplex unit by lifting the catch. C When duplex unit[...]

Troubleshooting 88 5[...]

89 6. Using the Operation Panel Menu Chart This sec tion des cribes how to c hange the defaul t set tings of yo ur printe r and provides information on the parameters included in each menu. Ca tegory Fun ctio n Me nu Proof Pr int ⇒ P.93 “Proof Prin t Menu” Print File Dele te File Show Erro r Log Job Control ⇒ P.94 “J ob Control Menu” Pa[...]

Using the Operation Panel 90 6 Network Setup ⇒ P.101 “Network Setup M enu” IP Address Subnet Ma sk Gateway Ad dress Access Control Access Mask Network B oot Fram e Type(N W) ActivePr otocols Maintenan ce ⇒ P.103 “Mainte- nance Menu ” Restar t Print er Menu Reset Hex Du mp Regis tration List Prin t ⇒ P.105 “List Prin t Menu” Config[...]

Accessing the Main Menu 91 6 Accessing the Main Menu Confirm that the printer is offline. If not, take the printer offline. Press { Menu } to displ ay the “Main Menu” on the panel dis play. The “Main Menu” has the following six menus, which can be displ ayed one by one using {T T } or {U U } . •P r o o f P r i n t •J o b C o n t r o l ?[...]

Using the Operation Panel 92 6 Making Printer Settings with the Operation Panel A Press { Men u } . The “Main Menu” app ears. B Search for the desired menu w ith {T} or {U} . The desired menu appears. C Press { Ente r } . D Search for the desired menu w ith {T} or {U} . The desired menu or parameter appears. Note ❒ “ p ” shown in front of[...]

Proof Print Menu 93 6 Proof Print Menu There are 3 menu s in the “Proof Print” menu. • Print File • Delete File • Show Error Log Reference For more information on “Proof Print”, see P.107 “Using the Proof Print” . Proof Pr int Par a m et ers ❖ Proof Print Menu Descriptio n Print File S elect a proo f prin t file and pr int it. D[...]

Using the Operation Panel 94 6 Job Control Menu There are 5 menu s in the “Job Control” Menu. • Paper Inp ut •O u t p u t T r a y • Print Quality •S y s t e m • PCL Menu Job Control Parameters ❖ Paper Input 1 / 3 Menu Descriptio n Tray Pr iority You can specify the defaul t tray. The tray select ion speci- fied with t he printer dri[...]

Job Control Menu 95 6 ❖ Paper Input 2 / 3 Menu Descriptio n Tray Paper Size You shoul d specify the paper size for those not indicat ed on the pape r size di als of Tra y 1, Tra y 2, Tray 3 and Tray 4. When you speci fy the sizes that are not indicated o n the pa- per size dial of Tray 1, Tray 2, Tra y 3 or Tray 4, you should set the d ial to “[...]

Using the Operation Panel 96 6 ❖ Paper Input 3 / 3 ❖ Paper Output Menu Descriptio n Paper Type You can speci fy the type of the paper in Tray 1, Tray 2, Tray 3, Tray 4 a nd PS420. If you want t o specify the pap er type, do not select "Auto" in the "Tra y Priorit y" menu. Select the tray you want to use. • Plain Paper •R[...]

Job Control Menu 97 6 ❖ Print Quality Menu Descriptio n Edge Smoothing You can specify wh ether the E dge Smoothing feature is en- abled. •O n •O f f Note ❒ Defa ult: On ❒ If "Edge Smoothi ng" is "On ", "Toner Sa ving" is igno red even if it is " On". Resolution You can specify t he print r esolutio[...]

Using the Operation Panel 98 6 ❖ System 1 / 2 Menu Descriptio n Print P S E rrors You can sp ecify wh ether the P S error sheet sho uld be printed. •O f f •O n Note ❒ Defa ult: Off I/O Timeout You can specify how many seconds the pr inter should wait befor e en ding a pr int job. If d ata f rom oth er po rts o ften ap- pear in the midd le o[...]

Job Control Menu 99 6 ❖ System 2 / 2 ❖ PCL Menu 1 / 2 Menu Descriptio n I/O Buffer You c an specify the size of t he I/O Buffer. Normally it is not necessary to change t his setting. 16KB, 32K B, 64KB, 1 28KB, 256K B, 512KB, Note ❒ Defa ult: 32KB Unit You can specify t he unit. mm, inch Note ❒ Defa ult: Default depends on Metric or Inch ver[...]

Using the Operation Panel 100 6 ❖ PCL Menu 2 / 2 Menu Descriptio n Point Size You can specify the value fo r the point size you wan t to use for the select ed font. 4.00 to 999 .75 by 0.25 Note ❒ Defa ult: 12.00 ❒ This sett ing is effecti ve only f or a vari able-s pace font . Font Pitch You can specify the number of charac ters per inch you [...]

Network Setup Menu 101 6 Network Setup Menu Reference For more information on “Network Setup”, see “ Configuring the Printer for the Network with the Operation Panel” in the “Setup Guide”. ❖ Network Setup 1 / 2 Menu Descriptio n IP Address You can specify t he IP Address. Note ❒ Defa ult: 011.022.033. 044 Subnet Mask You ca n specif[...]

Using the Operation Panel 102 6 ❖ Network Setup 2 / 2 Menu Descriptio n Frame Typ e(NW) You can specify the Frame Ty pe of Netware. Auto select, Ethernet II , Ethernet 802. 3, Ethernet 8 02.2, Ethernet SNAP Note ❒ Defa ult: Auto select ActivePr otocols You ca n specify the Act ive Proto cols. All Acti ve, None, TCP /IP Only, N etWare Onl y, TCP[...]

Maintenance Menu 103 6 Maintenance Menu There are 4 menu s in the “Maintenance” Menu. • Restart Printer •M e n u R e s e t • Hex Dump • Registration Mainte nance P arameter s ❖ Restar t Print er ❖ Menu Reset ❖ Hex Dump Menu Descriptio n Restar t Printe r You can r estar t the p rinter . Menu Descriptio n Menu Reset You can reset t[...]

Using the Operation Panel 104 6 ❖ Registration Menu Descriptio n Vertical You can change th e position o f the printed image on the vertica l tray so tha t it can match th at of the standa rd paper tray. All Tray s, Bypass Tray, Dup lex Unit from –9. 0 to 9.0 Note ❒ Defa ult: 0 Horizont al You can change th e horizontal po sition of the print[...]

List Print Menu 105 6 List Print Menu There are 5 menu s in the “List Prin t” Menu. • Config. Page • M enu L ist • PCL Font List •P S F o n t L i s t • Disk Directory List Prin t Paramet ers ❖ List Print Menu Descriptio n Config. Pag e You can pr int the cur rent configurati on of the p rinter. ⇒ "Printi ng a configura tion p[...]

Using the Operation Panel 106 6 Language Menu You can sel ect the language you use. Availa ble languages are as follows: English, Ger man, French, Italian, Dutch, Swedish, Norwegian, Danish , Spanish, Finnish, Portugues e, Czech, Polish, Hungarian Note ❒ Default: Englis h[...]

Printing with the Operation Panel 107 6 Printing with the Operation Panel Using th e Proo f Print Use this function to p rint only one pr inti ng of a mul tip le pr int j ob. The other printings are sa ved in the p rint- er. The saved j ob can be pr inted from the printer's operation p anel. Limita tion ❒ To use this fun ction, the option al[...]

Using the Operation Panel 108 6 Deleting a P roof Print File If the printed docu ment is not what you expec ted, you can delete the proof print file. You can then revise it and print again until the settings be- come OK. A Press { Men u } . B After confirming that “Proof Print” is on the display, pr ess { Enter } . Main Menu: Proof Print C Pres[...]

109 7. Appendix Memory Capacity and Printer Function The following table s hows the typical memory requir ements for each printer function. Note ❒ Memo ry requirement s depend o n the complexly of the p rint data and the printing environment. Function s Require d Option s Collati ng Printer Featu re Expand er Type 185 or Printer Hard Disk Type 18[...]

Appendix 110 7 Moving and Transporting the Printer R CAUTION: When transporting paper, repack it with its original packing materials. Important ❒ Be sure to disconn ect all cables from the pri nter before transportin g it. ❒ The printer is a precision pie ce of machinery. Take car e to avoid damage dur- ing shipment. • When lifting the machin[...]

Specifications 111 7 Specifications Mainframe ❖ Configuration: Desktop ❖ Print P rocess: Laser beam scanni ng & Electrophotographic printi ng Dual component development ❖ Printing Speed: Maximum 27 pages per minute (A4 long-edge feed or 8 1 / 2 " × 11" long-edge feed, simplex) Maximum 22 pages per minute (A4 long-edge feed or 8[...]

Appendix 112 7 ❖ Paper Weight: ⇒ P.27 “Paper and Other Media Supported by Your Printer” ❖ Power Source: ⇒ inside of the front co ver of this manual ❖ Power Consumption: ❖ Noise Emissio n *1 : Sound P ower Le vel Sound P ress ure Lev el *2 *1 The above measurements mad e in accord ance with ISO 7779 are actual va lue. *2 It is measur[...]

Specifications 113 7 ❖ Paper Input Capacity: *1 Paper weight : 80g/m 2 , 20lb ❖ Paper Output Capacity: Max. 1750 sheets (80g/m 2 , 20lb) If the paper is c urled or if you use the guides, the outpu t capacity is reduced. ❖ Memory: Standard 16MB, up to 80M B (with optional Printer Feature Expander Type 185.) ❖ Options Equipment: • PS400 (50[...]

Appendix 114 7 ❖ Power Consumption: 13W or less (Average) ❖ Dimensions (W × D × H): 550 × 520 × 134mm (21.7" × 20.5" × 5.3") ❖ Weight: 10.5kg (23.3lb) PS440 (1000– sheet Paper Fe ed Unit ) ❖ Paper Si ze: ⇒ P.27 “Paper and Other Media” ❖ Paper Weight: 60 – 105g/m 2 (16 – 28lb) ❖ Paper Capacity: 500 sheets[...]

Specifications 115 7 Bypass Tray Type 270 ❖ Paper Si ze: ⇒ P.27 “Paper and Other Media” ❖ Paper Weight: 60 – 157g/m 2 (16 – 42lb) ❖ Power Consumption: 10W or less (Average) ❖ Dimensions (W × D × H): 125 × 495 × 163mm (4.9" × 19.5" × 6.4") ❖ Weight: 2.5kg (5.6lb) Interchange Unit ❖ Paper Si ze: ⇒ P.27 “[...]

Appendix 116 7 ❖ Dimensions (W × D × H): 495 × 445 × 90mm (19.5" × 17.5" × 3.5") ❖ Weight: 6.3kg (14lb) CS370 ( 4–bin M ailb ox) ❖ Paper Si ze: ⇒ P.27 “Paper and Other Media” ❖ Paper Weight: 60 – 105g/m 2 (16 – 28lb) ❖ Stack C apacit y: 125 sheets (A4 long-edge feed, 8 1 / 2 " × 11" long-edge f [...]

Specifications 117 7 ❖ Dimensions (W × D × H): 500 × 425 × 148mm (19.7" × 16.7" × 5.8") ❖ Weight: 4.2kg (9.3lb) ❖ Other: Full stack detection is avai lable. SR720 ( 1000 –sheet Fi nisher ) ❖ Paper Si ze: ⇒ P.27 “Paper and Other Media” ❖ Paper Weight: 52 – 157g/m 2 (14 – 42lb) *1 *1 When SR720 is used, pape[...]

Appendix 118 7 Printer Feature Expander Type 185 ❖ Memory: 32MB/64MB Printer Hard Dis k Type 185 ❖ Storage Capacity (Formatte d): Approx. 1.6GB[...]

119 INDEX A AD370 , 115 Adhesive Labels , 37 Agfa Font M anager , 4 B Bridge Unit Type 270 , 116 Bypass Tray Type 270 , 45 , 11 5 C cable , 111 Cau tio n , ii Con fig. Page , 105 CS370 , 116 Custom Paper , 48 D data in indicator , 8 Delete File , 93 Disk Directory , 105 E Energy Star , v Enter key , 9 Envelope , 44 Envelopes , 37 error , 51 Error i[...]

120 UE USA G038 Paper Size , 48 paper, sizes, types , 27 paper tray , 5 parallel interface port , 5 PCL 5 e , 3 , 15 Windows 3.1 x, uninstalling , 12 Windows 95 /98, uninst alling , 11 Windows NT 4.0, uni nstalling , 11 PCL 6 , 3 , 15 Windows 3.1 x, uninstalling , 12 Windows 95 /98, uninst alling , 11 Windows NT 4.0, uni nstalling , 11 PCL Font Lis[...]