Sony SPP-A972 manual

3-221-211- 12 (1) ©2000 Sony Corporation SPP-A972 2-Line Cor dless T elephone with Answering System Operating Instructions US[...]

2 US Owner’s Record The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. SPP-A972 Serial No. ________________[...]

3 US 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 10. Never push objects of any kind into this product through cabinet slots as they may touch dangero[...]

4 US 13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. SA VE THESE INSTRUCTIONS CAUTION: To reduce the risk of fire or injury to persons by battery, read and follow these inst[...]

5 US Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec[...]

6 US Table of contents T able of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the base unit 14 Step 3: Preparing the battery pack 17 Step 4: Entering the area code 20 Identifying the parts Basics 24 Making calls 26 Redialing 27 Making another call while talking 28 Receiving calls 31 Receiv[...]

7 US Table of contents 51 Setting the audible message alert 52 Turning on the answering function 54 Playing back messages 55 Adjusting the speaker volume 55 Erasing messages 56 Selecting the Announcement Only Mode 57 Screening calls 57 Turning on/off the screening calls function 58 Recording a memo message 59 Operating from an outside phone 59 Sett[...]

Getting Started 8 US Getting Started Base unit Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 2 (pages 10 to 13) Next, you need to do three things to set up the base unit, including finding the best location for the base unit. Step 3 (pages 14 to 15) Then, in[...]

Getting Started 9 US Getting Started Telephone line cords (3) Handset AC power adaptor (AC-T131) Wall bracket for base unit Base unit Rechargeable battery pack (BP-T23) Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer. Belt clip[...]

Getting Started 10 US Step 2 Away from television sets and other electronic equipment Away from a microwave oven Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock Away from a personal computer Away from another cordless telephone Near a central location and on a level surface Away from heat sources, such[...]

Getting Started 11 US Getting Started continued 1 Connect the telephone line cord to the L1/L1+L2 jack and to a telephone outlet. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna. Make sure it points towards the ceiling. Connect the base unit If you want to hang the base unit on the wall, see page 70. To [...]

Getting Started 12 US Step 2: Setting up the base unit (continued) 1 Connect the telephone line cords to the L1/L1+L2 and L2 jacks and to the telephone outlets. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna. Make sure it points towards the ceiling. Hook the cord. To L2 3 To DC IN 9V To an AC outlet To [...]

Getting Started 13 US Getting Started Notes • Use only the supplied AC-T131 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily. Tips • If your telephone outlet is not modular, con[...]

Getting Started 14 US Pr eparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. 1 Slide open the battery compartment lid of the handset. 2 Insert the battery pack (with contacts facing down) into the battery compartment. 3 Close the battery compartment lid. 4 Place the handset on the base unit. Yo[...]

Getting Started 15 US Getting Started continued Battery duration A fully charged battery pack lasts for about: • Approx. 7 hours when you use the handset continuously • Approx. 7 days when the handset is in standby mode. Notes • The battery pack will gradually discharge over a long period of time, even when not in use. • If you leave the ba[...]

Getting Started 16 US Step 3: Preparing the battery pack (continued) Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack. 1 Open the battery compartment lid of the base unit. 2 Insert the battery pack (with cont[...]

Getting Started 17 US Getting Started continued Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select [...]

Getting Started 18 US Step 4: Entering the area code (continued) 5 Enter three digits of your home area code using the dialing keys. 6 Press (PGM) . You will hear a long confirmation beep. Notes • If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code[...]

Getting Started 19 US Getting Started 4 Select the number (” # 1“ to ” # 5“) to enter the local area code by turning Jog Dial. 5 Press Jog Dial. ”ENTER AREA CODE“ appears on the display. 6 Enter three digits of the local area code using the dialing keys. 7 Press (PGM) . You will hear a long confirmation beep. Notes • If the local area[...]

Getting Started 20 US Base Unit 1 Message counter (p. 54, 75) Indicates the number of new messages recorded. “A” appears in the announcement only mode. “F” appears when there is no space to record messages. 2 REC/MEMO button (p. 48, 58) Records a greeting or memo message. 3 ERASE button (p. 49, 55) Erases the recorded greeting or messages. [...]

Getting Started 21 US Getting Started continued wl ea wk e; es qg OFF button (p. 29) Allows you to disconnect the call. qh Antenna (p. 11, 70) qj MENU button (p. 47) qk Speaker ql NEW CALL lamp (p. 62) Flashes when there is a “NEW” data in the Caller ID list. w; ANSWER ON/OFF button (p. 52) Turns the answering function on or off. wa VOLUME +/?[...]

Getting Started 22 US Identifying the parts (continued) 1 Antenna 2 Speaker 3 Jog Dial (p. 17, 32, 62) 4 LINE buttons (1, 2) (p. 24, 28) Lets you make or receive a call. 5 INTERCOM button (p. 40) Lets you talk by using the base unit and handset. 6 HOLD button (p. 25) Puts a call on hold. 7 Battery compartment (p. 14) 8 TONE button (p. 25) Allows yo[...]

Getting Started 23 US Getting Started qg REDIAL/PAUSE button (p. 26, 33) Redials the last number called/ inserts a pause in the dialing sequence. qh PGM (program) button (p. 17, 32) Used to store numbers in Phone Directory. qj Microphone qk I (HEADSET) jack (p. 24, 28, 71) ql VOL (volume) switch (p. 25) Adjusts the handset volume. qk ql qk qk[...]

Basics 24 US 1 Pick up the handset from the base unit. 2 Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up. “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. You will then hear a dial tone. The line button on the base unit double flashes in succession. If ?[...]

Basics Basics 25 US Notes • When you increase the sound volume, in some cases the back ground noise may be increased as well. You should adjust the volume accordingly. • If your conversation is muted and “CHANNEL SEARCHING...” appears on the display, move closer to the base unit; otherwise, the call will be disconnected after one minute. Ti[...]

Basics 26 US If you have a spare battery You can replace the battery pack without disconnecting the call during a conversation. To replace the battery pack, perform the following procedure. 1 Press (HOLD) on the handset. The call is on hold and “HOLD” appears on the display. 2 Replace the battery pack. 3 Press (LINE 1) or (LINE 2) to resume the[...]

Basics Basics 27 US Making another call while talking Example: Making a call on line 2 while talking on line 1 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. 2 Press (LINE 2) . 3 Dial a phone number for the second party. Now you can talk to the second party on line 2. 4 To put on hold line 2 and resume[...]

Basics 28 US 1 When you hear the phone ring, press (LINE 1) or (LINE 2) whichever button is flashing. The corresponding line button lights up. “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. The line button on the base unit double flashes in succession. 2 When you’re done talking, press (O[...]

Basics Basics 29 US To Adjust the handset volume Put a call on hold Switch to another call (“call waiting” service*) Turn on/off the ringer of the handset * You need to subscribe to the service from your telephone company. Do this Set the VOL switch to H (high), M (middle) or L (low). Press (HOLD) . The LINE 1 or LINE 2 button will flash slowly[...]

Basics 30 US To Adjust the speaker volume Adjust the ringer volume of the base unit Put a call on hold Mute your voice Switch to another call (“call waiting” service*) * You need to subscribe to the service from your telephone company. Do this See “Adjusting the speaker volume” on page 55. You can adjust the ringer volume of line 1 and 2 re[...]

Basics Basics 31 US Receiving a call while talking If another call comes in while talking on the other line, the corresponding line button will flash. Example: Receiving a call on line 2 while talking on line 1 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. 2 Press (LINE 2) . Now you can talk to anothe[...]

32 US Telephone Features Phone Dir ectory Telephone Features You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored. Storing phone numbers and names Example : to store “SONY” “123-4567”. 1 Press (PGM) . (Be sure not to press (LINE 1) and (LINE 2) .) If “DIRECTORY” is not flashing, t[...]

Telephone Features 33 US Telephone Features 4 Press (PGM) . “ENTER NUMBER” appears. 5 Enter the phone number. You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit. When the phone number of 17 digits or more has been entered, the phone number appears in two lines. 6 Press (PGM) . You will hear a long[...]

34 US Telephone Features Phone Directory (continued) Changing a stored name and/or phone number 1 Display the name and phone number you want to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 35. 2 Press Jog Dial. 3 Turn Jog Dial up to make “EDIT” flash and press Jog Dial. The cursor flashes at the last char[...]

Telephone Features 35 US Telephone Features Erasing a memory location 1 Display the name and phone number you want to erase by doing steps 1 and 2 in “Making calls from the Phone Directory”. 2 Press Jog Dial. 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. 4 Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hea[...]

36 US Telephone Features Tips • You may press (LINE 1) or (LINE 2) to make a call instead of doing steps 3 and 4. • When you press Jog Dial in step 4, the vacant line is automatically connected. When neither line is in use, line 1 is connected. About the search order The names appear in the following order when you turn Jog Dial up or down. •[...]

Telephone Features 37 US Telephone Features Setting the ringer type You can select a ringer type of the handset from four type. 1 Press (PGM) . 2 Turn Jog Dial up to make “RINGER” flash. 3 Press Jog Dial. 4 Turn Jog Dial to choose the line you want to set the ringer type. 5 Press Jog Dial. The current ringer type appears. 6 Press one of the dia[...]

38 US Telephone Features Turning off the ringer of the handset 1 Perform steps 1 to 5 on page 37. 2 Press (0) . You will hear a confirmation beep. 3 Press (OFF) . When “RINGER” is set to “RINGER OFF” The handset won’t ring. You can still make calls, and also receive calls if another telephone connected to the same line rings to inform you[...]

Telephone Features 39 US Telephone Features You can easily switch between the handset and speakerphone on the base unit without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2. To switch from the base unit to the handset Example: While talking on line 1: 1 Press (HOLD) [...]

40 US Telephone Features To talk from the base unit to the handset Press (INTERCOM) on the base unit. The base unit and handset ring and “ ** PAGING ** ” appears on the display of the handset. When a person at the handset presses (INTERCOM) , you can talk with each other. “INTERCOM” appears on the display of the handset and the INTERCOM lam[...]

Telephone Features 41 US Telephone Features Note While conversing with an outside caller via the base unit or handset, you cannot make an intercom call. If you press (INTERCOM) , you will hear a busy tone. Tips • You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”. • You can receive an intercom call[...]

42 US Telephone Features You can transfer a call between the handset and base unit without disconnecting the call. To transfer from the base unit to the handset 1 Press (INTERCOM) to page the handset. The call is put on hold on the base unit and the handset rings. “ ** PAGING ** ” appears on the display of the handset. 2 Press (INTERCOM) on the[...]

Telephone Features 43 US Telephone Features To transfer from the handset to the base unit 1 Press (INTERCOM) to page the base unit. The call is put on hold on the handset. After the base unit rings twice, you will be connected automatically. When a person at the base unit answers, you can talk with each other. “INTERCOM” appears on the display [...]

44 US Telephone Features Having a confer ence call You can talk on two lines at the same time and you can also talk on one line, the handset and the base unit at the same time. Making another call while talking You can talk with two parties at the same time using both line 1 and line 2. (Three-way conference) 1 Press (HOLD) while talking on one lin[...]

Telephone Features 45 US Telephone Features continued Receiving a call while talking If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash. 1 Press (HOLD) . The line in use is put on hold. 2 Press (LINE 1) or (LINE 2) , on which another call is coming. 3 Press (CONF) (conference). Now you can[...]

46 US Telephone Features Having a conference call (continued) Switching conference from the handset to the base unit 1 Press (HOLD) on the handset to put both lines on hold. The LINE 1 and LINE 2 buttons on the handset and the base unit flash. 2 Press (CONF) on the base unit to resume the conversation. Switching conference from the base unit to the[...]

Answering Machine Features 47 US Answering Machine Features Answering Machine Features Setting up the answering machine Setting the time and day of the week 1 Press (MENU) repeatedly until you hear “Set day and time”. ”- -” blinks on the display. 2 Press (SELECT) repeatedly to select the day of the week. 3 Press (TIME/SET) . The day is set [...]

48 US Answering Machine Features Setting up the answering machine (continued) Tip All the mailbox buttons ( (MAILBOX 1) , (MAILBOX 2) and (MAILBOX 3) ) work as the (PLAY/STOP) button; press any of the three in this case. To hear the current time Press (TIME/SET) . The current time setting is announced. Recording the greeting You can record your own[...]

Answering Machine Features 49 US Answering Machine Features To check the greeting Press (MENU) repeatedly until “Set out-going message” is announced. Then press (PLAY/STOP) to play back the greeting. To change the greeting Record a new greeting by following the instructions on the previous page. The new greeting replaces the old one. To erase t[...]

50 US Answering Machine Features Setting up the answering machine (continued) Setting the number of rings You can select the number of times the phone rings before it answers to take a message. There are four modes: 2, 4, 6, and Toll Saver. 1 Press (MENU) repeatedly until you hear “Set number of rings”. “- -” blinks on the display. 2 Press [...]

Answering Machine Features 51 US Answering Machine Features Setting the audible message alert You have the option of having a beep to tell you if you have received any new incoming messages. 1 Press (MENU) repeatedly until you hear “Set audible message alert”. “- -” blinks on the display. 2 Press (SELECT) to set the audible message alert on[...]

52 US Answering Machine Features Turning on the answering function Press (ANSWER ON/OFF) on the base unit. The ANSWER ON/OFF button lights up. Mailbox usage This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business. When a caller calls The caller can choose [...]

Answering Machine Features 53 US Answering Machine Features Note The answering function is preset to on. Tip The answering machine will automatically answer a call after 10 rings, even if the answering function is off and announces “Please enter your security code” to prompt the caller to turn on the answering function. When the memory is full [...]

54 US Answering Machine Features Do this Press a mailbox button ( (MAILBOX 1) , (MAILBOX 2) or (MAILBOX 3) ). Press (REPEAT/SLOW) during playback. Press (SKIP/QUICK) . Press (REPEAT/SLOW) within the first two seconds of the current message playback. Press and hold (REPEAT/SLOW) during playback. Release (REPEAT/SLOW) to return to normal. Press and h[...]

Answering Machine Features 55 US Answering Machine Features Adjusting the speaker volume To adjust the speaker volume, press (VOLUME)(+) or ( - ) . Notes • When you have reached the minimum or maximum volume level, you will hear three short beeps. • You cannot adjust the speaker volume while the phone is ringing. Tip There are 8 steps for the v[...]

56 US Answering Machine Features Selecting the Announcement Only Mode You can set the answering machine to play the greeting without recording incoming messages (announcement only mode). You might want to select this mode when, for example, you expect to be away for a while and you cannot pick up messages. 1 Press (MENU) repeatedly until you hear ?[...]

Answering Machine Features 57 US Answering Machine Features Turning on/off the screening calls function The screening calls function is preset to on at the factory. 1 Press (MENU) repeatedly until you hear “Set call screening”. 2 Press (SELECT) to set the screening calls function on or off. 3 Press (TIME/SET) . The setting is announced. 4 Press[...]

58 US Answering Machine Features Recor ding a memo message You can leave messages for other users of the unit. 1 Press (REC/MEMO) . 2 Press a mailbox button ( (MAILBOX 1) , (MAILBOX 2) or (MAILBOX 3) ) to which you want to leave the message. “Now recording” is announced and counting starts. 3 Speak into the base unit microphone (MIC) to record [...]

Answering Machine Features 59 US Answering Machine Features Operating fr om an outside phone Setting the remote ID code (security code) To operate the answering machine from a touch-tone phone while you are away from home, you need to set the remote ID code (security code). 1 Press (MENU) repeatedly until you hear “Set security code”. 2 Press ([...]

60 US Answering Machine Features Key (#)(1) (#)(2) (#)(3) (#)(4) (*)(5) (#)(5) (#)(6) (*)(7) (#)(7) (*)(8) (#)(9) (#)(0) Table of control codes To Play back messages in MAILBOX 1 Play back messages in MAILBOX 2 Play back messages in MAILBOX 3 Repeat/skip backward Get help Stop operation Skip forward Record greeting Check greeting Record a memo Eras[...]

61 US Caller ID Features Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company. To use this featu[...]

62 US Caller ID Features Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/or name of the call[...]

63 US Caller ID Features Caller ID Features About the “ * ” mark “ * ” appears if there are more than two calls from the same phone number. The older data will be replaced by the new data, so the calls are counted as only one call. Erasing data from the Caller ID list Old data will be erased automatically when a 21st call comes in, but you [...]

64 US Caller ID Features To erase the entire list at once 1 Display any Caller ID data. 2 Press Jog Dial. 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. 4 Turn Jog Dial up to make “ALL” flash, then press Jog Dial. 5 Turn Jog Dial up to make “YES” flash, then press Jog Dial. You will hear a long confirmation beep and the en[...]

65 US Caller ID Features Caller ID Features Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list 1 Display the phone number you want to call from the Caller ID list (see p[...]

66 US Caller ID Features Using the Caller ID list (continued) Storing a number of the Caller ID list into the Phone Directory 1 Display the name and phone number you want to store from the Caller ID list (see page 62). 2 Confirm the number and press Jog Dial. 3 Turn Jog Dial up to make “PGM” flash and press Jog Dial. The cursor flashes at the e[...]

67 US Caller ID Features Caller ID Features To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory. 1 While the phone number from the Call[...]

68 US Caller ID Features Using the Caller ID list (continued) When the local area code matches 2 Continue the operation to call or store the phone number with the correct number of digits (pages 65 and 66). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not s[...]

69 US Caller ID Features Caller ID Features Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this serv[...]

Additional Information 70 US Additional Information Mounting the base unit on a wall 1 Raise the hang-up tab. 2 Plug the telephone line cord(s) to the L1/L1+L2, and/or L2, DATA jack(s) and the AC power adaptor to the DC IN 9V jack, and hook the cords. 3 Attach the wall bracket to the center of the base unit. Align the f marks of the wall bracket wi[...]

Additional Information Additional Information 71 US Carrying the handset by the belt clip You can hang the handset on the belt by attaching the belt clip to the handset. Attaching the belt clip Press the belt clip to the handset. Make sure that the side tabs click and go into the holes on the sides of the handset. Note To prevent the handset from d[...]

Additional Information 72 US Notes on power sour ces On battery pack • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. • If you do not use the handset for a long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base unit after charging for mo[...]

Additional Information Additional Information 73 US • Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If the charge terminals of the base unit and handset are[...]

Additional Information 74 US Symptom You hear five short error beeps when you press (LINE 1) or (LINE 2) . You hear no dial tone. The phone does not connect at all, even though the number you dial is correct. The phone does not redial correctly. You hear five short error beeps when you try to redial. You cannot perform the redial operations (redial[...]

Additional Information 75 US Additional Information Symptom LINE 1 or 2 button flashes when not in use. You hear five short error beeps and cannot store a number in the Phone Directory. Phone Directory dialing is incorrect. The handset does not ring when you use the intercom from the base unit, and the base unit does not ring when you use the inter[...]

Additional Information 76 US Symptom The caller’s name and/or phone number does not appear on the display. The caller’s name and/or phone number does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work. The CHARGE lamp does not light up when you place the han[...]

Additional Information 77 US Additional Information When the counter shows Flashing number CL A F It means Number of messages not yet played back. Flashes when the day and time is cleared or delayed due to a power interruption, or when you connect the base unit to the AC outlet for the first time. Reset the time correctly (page 47). The announcemen[...]

Additional Information 78 US General Frequency band 902 - 928 MHz Operating channel 30 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 9. Handset Power source Rechargeable battery pack BP-T23 Battery charging time Approx. 12 hours Battery life Standby: Approx. 7 days Talk: Approx. 7 hours Dimensions Approx. 57 x 1[...]

79 US Additional Information Additional Information Index A Adjusting volume handset volume 25, 29 speaker volume 55 Announcement only mode 56 Answering machine playing back messages 54 setting up 47 turning on 52 Area code 17 Audible message alert 51 B Battery pack charging 14 duration 15 Belt clip 71 C Call waiting service 29, 69 Caller ID 61 Cal[...]

Sony Corporation Printed in China For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station.[...]