StarTech.com SV3253DXI manual

SV1653DXI SV3253DXI Enterprise Class Multi-user Cat5 KVM Switch ov er IP[...]

FCC Compliance Statement This device complies with P art 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) this device ma y not cause harmful interference and (2) this device m ust accept any interf erence received, including interf erence that may cause undesired operation. This equipment has been tested and found to [...]

Instruction Manual i Instruction Manual T able of Content s Introduction .................................................................................... 1 Features ...................................................................................... 1 P ackage Contents ....................................................................... 1 [...]

Instruction Manual ii Network Config ............................................................................ 21 User Accounts ............................................................................. 23 System Ident................................................................................ 24 Security ................................[...]

Instruction Manual iii Modem T roubleshooting Guide ................................................... 55 About Security Cer tificate W ar nings ........................................... 55 Installing the new certificate ........................................................ 56 Built-in T erminal Emulation ...................................[...]

Instruction Manual 1 Introduction Thank you f or purchasing a StarT ech.com Enterpr ise Class KVM. Using the Internet or your TCP/IP enabled network, y ou can now monitor and control critical PC ser vers and workstations, using an industry-standard Web bro wser or VNC client, from vir tually any remote location. Features Suppor ts industr y-standar[...]

Instruction Manual 2 Required Cables and Hardware Depending on your needs , you ma y need one or more of the follo wing cables . Please note that the corresponding StarT ech.com par t numbers are listed in brack ets: All applications: For connection to a LAN: 1 x Straight-through Ethernet patch cable (M45P A TCHxxxx) DB9F to RJ45F Adapter (GC98FF ,[...]

Instruction Manual 3 Inst allation *SV1653DXI front panel *SV1653DXI rear panel T o connect the KVM Remote Control Unit to the Host Computer and Network: Using a Category 5 Ether net patch cable, connect the LAN connector 1. on the rear panel of the SVxx53DXI to a network data jack (usually on a hub , switch, router , or pre-wired wall jack). Conne[...]

Instruction Manual 4[...]

Instruction Manual 5 Conguration SVxx53DXI offers f our distinct methods for configuring the unit for y our network. Which method will work best will depend on your le vel of e xperi- ence and your specific network configuration. Using the On-Screen Display Upon initial boot, you will require an administrativ e user name and pass- word. By de[...]

Instruction Manual 6 Y ou will be asked if you wish to change the def ault pass word. Select Y es or No as appropriate, then press Enter to continue. If no DHCP connec- tion is present, press the Setup button on the rear panel of SVxx53DXI to display the Main Men u screen, where you will be giv en sev eral basic setup options: If static IP addresse[...]

Instruction Manual 7 Using DHCP This method requires that your network implement DHCP (Dynamic Host Configuration Protocol), usually on a server or network access device such as a router , that dynamically allows devices to join the network without pre-configuration. If the unit is powered on and connected to the netw ork via LAN por t on the rea[...]

Instruction Manual 8 please write this number down and keep it f or future reference. Once you locate the MAC address of y our unit in the DHCP log, you can match it to its leased IP address and proceed with the Web configur ation. Please note: Once you ha ve located the IP address of the SVxx53DXI and wish • to proceed with the Web configur[...]

Instruction Manual 9 The follo wing are the factory default v alues for the W AN por t: IP Address: 192.168.1.123 Subnet Mask: 255.255.255.0 Default Gate wa y : 192.168.1.254 Broadcast: 192.168.1.255 T o access the Web configuration f or this product, you will need to con- figure the workstation you are using to the same subnet (255.255.255.0) an[...]

Instruction Manual 10 Connecting the Host Computer to the Unit *SV1653DXI rear panel shown Please note: It is strongly recommended that all systems suppor ting USB use the USB server interface modules (see StarT ech.com par t # SV5USBM). PS/2 modules (SV5PS2M) are availab le for legacy systems . If present, disconnect the existing monitor and PS/2 [...]

Instruction Manual 11 T o disable mouse acceleration f or the host computer operating system: Windows 98 F rom the Control P anel, click on 1. Mouse . F rom Mouse Proper ties, click on the 2. Motion tab . Make sure the 3. P ointer speed bar is centered and Acceleration is set to None . Windows 2000 F rom the Control P anel, click on 1. Mouse . F ro[...]

Instruction Manual 12 Connect a USB ke yboard and mouse device . (Please note that some 2. ke yboards and mice may not w ork due to non-standard USB implementation) Connect a straight through CA T5 cable to por t A on the user-station. 3. Connect the power to the remote user station. 4. Please Note: The remote user station operates just like the lo[...]

Instruction Manual 13 Using SVxx53DXI’ s web interface requires a browser , with cookies and Ja vaScript enabled. T o start the Jav a VNC client, login to the Web con- figuration interf ace and click on the thumbnail of the desktop on the Home menu, or click on the Connect b utton, located in the Main Menu. Y ou may need to upgrade J av a suppor[...]

Instruction Manual 14 display a w arning about an invalid security cer tificate. This does not af- fect the security of y our data in any wa y . Whenev er you are prompted about a cer tificate security problem by y our browser or the J av a VNC client, alwa ys choose the option to continue. Web Interface Introduction Home[...]

Instruction Manual 15 After the initial login screen, the Home screen will appear , offering a Screen Thumbnail view of the controlled computer , as well as basic file transf er functions, Monitoring Information, System Identification and VNC Client options. Name: At the top of the screen, the name of the machine being controlled is display ed Ti[...]

Instruction Manual 16 User Preferences The User Preferences screen off ers sev eral configuration options, per- taining to the functionality of SVxx53DXI on a per-user basis. Here, you will be able to customiz e settings to optimize ov erall perf or mance, (e.g. Encryption options, VNC options, displa y and bandwidth options etc.), ac- cording to [...]

Instruction Manual 17 Logout Clicking on Logout logs y ou completely out of the SVxx53DXI interface . Y ou will have to login again to gain access to the w eb interface . File T ransfer The SVxx53DXI is able to emulate a virtual USB disk drive on any host connected using the USB Server Interface Module (SV5USBM). Depend- ing on configuration, it w[...]

Instruction Manual 18 When the host computer next looks at the driv e, it will notice the changes. Y ou can read files from the vir tual disk at any time, as long as the host is not actively writing to the disk. All of this happens in the background, and you ma y treat the vir tual disk as a shared drive without any restrictions. Access to the fi[...]

Instruction Manual 19 SVxx53DXI is able to read most MS-DOS/Windo ws formatted disks and presents the files via the Web interf ace. Howe ver , disk emulation occurs at the lowest le vel, so other disk formats can be used if you ha ve the tools needed to create and read the disk images. At the bottom of the page are the upload and download options [...]

Instruction Manual 20 Booting from USB Disk: If the host computer’ s BIOS suppor ts USB boot devices , it is possible to boot from the emulated CD-ROM or flopp y - allowing complete operating system replacement without any on-site intervention.) The first step is getting a bootable disk image onto the emulated flopp y or CD-ROM. For CD-R OM im[...]

Instruction Manual 21 Admin Functions The Admin functions allow y ou to access all of the features y ou will need to perform an initial configuration of the SVxx53DXI. Network Config DHCP (Dynamic Host Configuration Protocol) Automatic netw ork configuration using DHCP is: Enabled/Disab led . This feature applies only to the LAN port on the rea[...]

Instruction Manual 22 When disabled, the LAN port will use the values assigned to it in the IP Addresses and Routing section described below . IP Addresses and Routing This table allo ws you to assign IP inf or mation f or the LAN and W AN por ts separately . If you are using DHCP , the values for the LAN port will be filled in automatically and a[...]

Instruction Manual 23 Y ou may connect both the W AN and LAN por ts to the same logical network through redundant Ethernet switches. If one switch f ails, the other will be used. When bridging is enabled, both ports share the same configuration (DHCP or static IP addresses) and the W AN por t may not be separately configured. Using DHCP with Brid[...]

Instruction Manual 24 Click to select the None/Vie w/Control radio button as appropriate. User List Select which user to change, b y clicking on their name. • T able has summary values: Three stars if there is a pass word defined • for the user , or else blank. English summar y of access rights (incomplete vs. actual details). Click the [...]

Instruction Manual 25 Other identification details These values are f or information pur poses only . The y are visible from the VNC client and via SNMP (if enabled). Location This string is sent as the system.sysLocation value ov er SNMP . It should describe the location of this system. Contact Name This string is sent as the system.sysContact va[...]

Instruction Manual 26 Description A user-defined description for the controlled machine. Security This menu allows y ou to configure a number of settings, including changing the default passw ord ( admin )(recom- mended). Read and consider the comments and instructions on this menu bef ore making any changes, as changing these features could mak [...]

Instruction Manual 27 SNMP The SNMP menu allows y ou to configure the SVxx53DXI so it can be recognized and managed using industry-standard Simple Network Management Protocol software. RADIUS The RADIUS server requires the IP address, the UDP port number ( 1812 by def ault, or 1645 ) and the shared secret. The shared secret is used to encrypt com-[...]

Instruction Manual 28 in the form name.local is giv en at the RADIUS prompt, the system will use name , check the pass word locally and skip RADIUS authentication. Delete all local accounts to av oid this behavior . When connecting via VNC, a login screen is generated that asks f or a RADIUS username and password. Modem Enable this to allo w the mo[...]

Instruction Manual 29 Auto Self Upgrade Clicking the Upgr ade to latest button will automatically download and install necessary revisions. T o download upgrades f or manual installation, please click on Get latest v ersion. If it cannot access the Inter net directly (perhaps due to a web pro xy , or other firewalls), a page will be shown that cau[...]

Instruction Manual 30 Look for a unique code , such as: 4-C80C-B960-1-0 . If you provide this code to the technical suppor t depar tment, they can provide y ou with an unlock code that will open an y feature y ou request. T ype in the code pro- vided, exactly , into the area provided and click Submit . The new f eatures opened by the code will be e[...]

Instruction Manual 31 P ort Numbers P or t Numbers provides a table allo wing you to change TCP por t values for services av ailable on the SVxx53DXI. By default, the y are f actor y set to common Internet values. Y ou may wish to enhance security by disabling services that you will not use with the unit. T o disable a service, change its por t num[...]

Instruction Manual 32 Help Menu Provides an F AQ (F requently Asked Questions) listing to assist y ou with the features and oper ation of the SVxx53DXI. Site map Menu This menu provides a h yper linked directory of each setting availab le on the Web configur ator . Copyright Menu Provides the T er ms of Use and other information related to the fi[...]

Instruction Manual 33 Native VNC Client This system implements the VNC protocol, so any off-the-shelf VNC client can be used. There are se veral diff erent VNC clients av ailable and they should all work with this system. This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided b y some of the[...]

Instruction Manual 34 any number (1025...65535). It is the por t number used on your client machine to connect your local SSH instance with the VNC client. If you w ant to tunnel two or more systems, y ou will need to use a unique number f or each instance on the same SSH client machine. Some Unix versions of the VNC client hav e integrated SSH tun[...]

Instruction Manual 35 Resync : Re-aligns the remote and local mouse points so they are on top of each other . Redraw : Redraws the entire screen con- tents; occurs immediately . Autotune: Fine tunes the sharpness and image positioning of the video picture by optimizing the sampling phase . PS/2: Resets the PS/2 ke yboard and mouse emulation. Useful[...]

Instruction Manual 36 By hov ering the mouse over an y entr y , you can see details pertaining to that entry . Select one of the listed systems by clic king on the listing or correspond- ing number as appropriate. Or , directly select any system by pressing 1 through 9, A (for 10) through W (for 32). Similarly , click on the Up and Do wn arrows to [...]

Instruction Manual 37 Main Menu T o access the main menu, quickly press the F7 k ey twice quic kly . Y ou must press the ke y twice within one second. If you press it once or too slowly , then the F7 key(s) are sent to the host, just lik e any other key . This is the only wa y to get into the menu system, if the Bribar is disabled. Shown below is t[...]

Instruction Manual 38 Identification Fixed te xt label that is defined by the user in the Web interf ace. This does not affect the oper ation of the system and is intended to assist with administration. Status Current status of the attached system and the status of the unit. B/W Min/A vg/Max/Auto Bandwidth control. Current operation will be indic[...]

Instruction Manual 39 to take control a wa y from another user . Only one user may control the ke yboard and mouse at any time. All users see the same picture. Please note: It is impor tant that multiple users not be connected to the same physical netw ork. Thumbnails Switch to smaller thumbnail size screen images (clic k anywhere on thumbnail to r[...]

Instruction Manual 40 VirtKeys Menu Clicking an y button in the top half of the window sim ulates pressing and releasing the indicated ke y . In the bottom area of the screen, clic king will simulate the indicated Meta ke y being pressed. Y ou may then click in the top par t to send another ke y and release the Meta key at the same time . Alternati[...]

Instruction Manual 41 Video T uning Menu Use the Auto Ev er ything button to automatically fine-tune all three adjust- ments. If the test patter n f or Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame Indicates the number of 16x16 bloc ks of video that are being sent, on av erage, f [...]

Instruction Manual 42 Color Offset Color Offset is a fine tuning adjustment that requires the use of a test pat- tern. There is a copy of the test pattern av ailable on the Help! menu of the integrated web server . Y ou must arrange f or that image to be shown on the host computer . Do not allo w scaling, cropping or any other changes to that imag[...]

Instruction Manual 43 Flatness Filter T o improv e compression ratios, the SVxx53DXI will group adjacent pixels that are nearly the same colour and treat them as equal. This helps to compress typical simple GUI images. Howe ver , the effect of this compression on continuous-tone images and gradients can be anno ying. Y ou may turn off or reduce the[...]

Instruction Manual 44 much data as your netw ork connection and VNC client allo w . Network latency , which is the total time it takes for a pac ket to get to • the SVxx53DXI and come back, has the biggest impact on perceiv ed performance and usability . Network bandwidth has a lesser effect, par ticularly when just moving the mouse around. On[...]

Instruction Manual 45 the parameter to the middle v alue. The text of the middle b utton also indi- cates which parameter is being controlled. Note that in the case of phase, the middle button in vok es the auto-phase algorithm. The P erformance section of the screen indicates the quality of the video. Changes/frame is the av erage number of tiles [...]

Instruction Manual 46 Disk Control Menu Status: Shows the current disk type. This can be changed through the web interf ace. Access: Shows the number of completed read and write operations . Disk Owner: Which PC por t has control of the disk. Only one por t may access it a time. USB Replug: Disconnects and reconnects the USB disk. Can be used to re[...]

Instruction Manual 47 Accessing KVM Features OSD Operations Star t the OSD (On-Screen Display) b y pressing the left <CTRL> or <ScrLk> ke y twice within one second. The entry for the currently selected computer is highlighted in green in • the OSD Use the <UP> and <DOWN> arro w ke ys to highlight a computer and • t[...]

Instruction Manual 48 OSD Function Ke ys Please Note: Channel names can only be changed through the web interface . Changing Y our Configuration After the initial power up , any device can be mo ved, added or remo ved from any port on the KVM without powering down the switch. The at- tached computer must be pow ered up for it to pro vide power to [...]

Instruction Manual 49 Using the Modem feature NO TE: Requires an RJ45 to DB9 adapter . Please see StarT ech.com par t number(s): GC98FF (DB9 Female to RJ45 F emale Adapter) or GC98MF (DB9 Male to RJ45 Female) as applicab le. Backgr ound The modem feature allo ws the SVxx53DXI to act as an Internet connec- tion server for increased security and fle[...]

Instruction Manual 50 Connecting a Modem The SVxx53DXI will work with vir tually any Ha yes-compatible modem that recognizes the standard A T command set. Some modem manufactur- ers offer “enter pr ise” grade modem products that include technology to improv e the stability of connections; whether this type of product would be beneficial to you[...]

Instruction Manual 51 is connected. It requires the use of a null modem serial cable. Place the modem near the SVxx53DXI and an av ailable telephone 1. jack. Connect the modem to the telephone jack, data cab le, and pow er source according to the instructions in its documentation. The opposite end of the modem’ s data cable should be a DB9 female[...]

Instruction Manual 52 and configures the follo wing connection proper ties: answ er incoming calls on the first ring, enable hardware flo w control, and lock the connection speed. Y our modem’s documentation will describe other potential init strings that you can use to alter the connection properties. For instance, y ou could commit the setti[...]

Instruction Manual 53 The 4. New Connection Wizard window will open. Click Next . Select 5. Connect to the Internet , then click Next . Select 6. Set up my connection manually , then clic k Next . Select 7. Connect using a dial-up modem and click Ne xt . In the space provided under ISP Name, type an appropriate name of 8. your choosing f or the con[...]

Instruction Manual 54 The follo wing TCP/IP por t numbers are assigned f or a PPP connection, regardless of the settings configured in the Web interf ace for the LAN or W AN por ts: HTTPS : 443 VNC (clear-text) : 5900 VNC (SSL secured) : 15900 SSH : 22 Perf ormance Notes All images ov er the PPP connection will be gra yscale to conser ve • ba[...]

Instruction Manual 55 Modem T roubleshooting Guide The follo wing messages will appear in the system log on the Status screen in the Web interf ace and may help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is star ting. Modem hang up. Resetting The connection ha[...]

Instruction Manual 56 essential details about a site that must match the inf ormation supplied to your Web browser . Why do I receive a warning when accessing the login screen? As it redirects you to a secure (SSL) session b y default, the login screen may gener ate a warning from your Web bro wser or the VNC Ja va client for tw o different reasons[...]

Instruction Manual 57 When prompted, choose 2. Open . A Window will appear that off ers information about the cer tificate. Click 3. Install Cer tificate . The 4. Cer tificate Impor t Wizard will appear . Select Automatically select the cer tificate store … (default) and clic k Next . When the next windo w appears, clic k Finish . A confirma[...]

Instruction Manual 58 Built -in T erminal Emulation The built in T er minal Emulator is an ANSI terminal that allows local users (Directly connected or via the User station) the ability to initialize a com- mand prompt shell to connect to remote and local devices via SSH, T elnet and directly connected serial por ts. Please note: Only one user can [...]

Instruction Manual 59 How to create a Ne w Connection (Using the Wizard) Use the arrow k eys or underlined letter to select “Create ne w 1. connection (using wizard) Select your connections method or protocol (e xample: SSH, T elnet, 2. Direct)[...]

Instruction Manual 60 If you are choosing “Direct”, use the screens that follow to choose the 3. appropriate setting for y our serially attached device. If you choose SSH or T elnet, the follo wing screen will ask you f or the Host Name or IP address of your remote connection: Enter the specific por t number used by the de vice to which you ar[...]

Instruction Manual 61 If you are using SSH y ou will be asked to provide the remote 5. username. Next y ou will be asked to declare any alternative SSH options. 6. Last, you will be ask ed to provide a meaningful name f or this newly 7. created connection. Then sa ve the configur ations.[...]

Instruction Manual 62 Once you ha ve created y our new connection y ou will see it listed above the other commands in the main menu. Y ou may activ ate this connection by highlighting the connection and pressing enter . T o remov e a previously created connection, highlight “Delete stored command” and press enter . Y ou will be prompted for the[...]

Instruction Manual 63 T roubleshooting Forgotten master passw ord Y ou can reset the master password using the serial interf ace on the unit. Use the S command, and type a new pass word. The old passw ord is not required for this procedure . Similarly , you can press (and hold) the reset b utton (located to the im- mediate left of the USB por ts on[...]

Instruction Manual 64 running SSH. Y ou should answer y es so that your SSH client sa ves the public k ey of this host and doesn’t re-issue this warning. Certificate warning shown when connecting via HTTPS. It is normal for a warning dialog to be shown when connecting via HTTPS. The SSL cer tificate SVxx53DXI uses is created when the unit is ?[...]

Instruction Manual 65 Serial Interface Pinout RJ45 DB9 (male) Signal 1 6 DSR (input) 2 1 DCD (input) 3 4 DTR (output) 4 5 GND 5 2 RxD (input) 6 3 TxD (output) 7 8 CTS (input) 8 7 R TS (output) N/A 9 RI (not used) The DB9 side is wired as DCE (same as a computer). •[...]

Instruction Manual 66 T echnical Specications Maximum Recommended Resolution 1280 x 1024@ 60Hz Maximum Supported Resolution 1600 x 1200 @ 60 Hz Host Connectors SV1653DXI: 16 x RJ45 SV3253DXI: 32 x RJ45 Console Connectors 2 x HDDB15 Female Other Connectors 2 x USB A Female (F ront Panel) 2 x USB A Female (Rear P anel) 2 x DIN6 Female 2 x RJ45 Eth[...]

Instruction Manual 67 Storage Temperature -40°C to 65°C ( -40°F to 158°F) Operation Temperature 0°C to 40°C (32°F to 104°F) Humidity 80% rh, nc Dimensions 310 x 440 x 44 mm W eight 2200 grams (4.5 Lbs) Electrical 100-240 V AC , 0.5 A, IEC320 socket Frequency 50-60 Hz Source code for the unit oper ating system is av ailable upon request. •[...]

Instruction Manual 68 T echnical Support StarT ech.com’ s lif etime technical suppor t is an integ ral par t of our commit- ment to pro vide industry-leading solutions. If you ev er need help with your product, visit www .star tech.com/suppor t and access our comprehensive selection of online tools, documentation, and downloads . Warranty Informa[...]

StarT ech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a diverse IT and A/V customer base that spans man y channels, including government, education and industrial f acilities to name just a fe w . We offer an unmatched selection of computer par ts, cables, A/V products, KVM and Ser v- er Management s[...]