Toshiba PQQ30U-00Y00E manual

GMAD00357010 06/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS upda tes, and ot her downloads. For mor e informatio n, see “If Something Goes Wron[...]

2 5.375 x 8.375 ver 2.3 Model: PX30 - A Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchase d may include Recor dable and/ or ReWr itable optical disc dr ive( s) and associated softwar e, among the most advanced data storage technolo gies available. As with any new technology , you must r [...]

3 5.375 x 8.375 ver 2.3 TOSHIBA, ITS AFFILIA TES AND SUPPLIERS DIS CLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICA TION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. FCC Notice “Declaration of Conformity Information?[...]

4 5.375 x 8.375 ver 2.3 ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact T oshiba’ s Su pport W ebsite at support.toshiba.com . Bluetooth ® Wireless T echnology Interoperability Bluetooth ® Cards fr om TOSHIBA are desi gned to be interoperable with any product with Bluetoo[...]

5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy . The level of ener gy emitted by devices with Bluetooth wireless technolo gy however is much less than the el ectr omagnetic ener gy emitted by wirel[...]

6 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequency electromagnetic ener gy . The level of ener gy emitted by Wireless LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones. Because Wireless LAN pr od[...]

7 5.375 x 8.375 ver 2.3 Regulatory statements This pro duct complies with any mandat ory pr oduct specification in any country/reg ion where the pr oduct is sold. Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT . T o use this model pr operly , read th e User’ s Guide caref[...]

8 5.375 x 8.375 ver 2.3 The installer of this radio equipment must ensure th at the antenna is located or pointed su ch that it does not emit RF field in excess of Health Ca nada limits fo r the general population; consult Safety Code 6, obtainable fr om Health Canada’ s W eb site www.hc-sc.gc .ca/rpb. The RF device shall not be co-located with a[...]

9 5.375 x 8.375 ver 2.3 V euillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs pr incipaux (c.-à-d., qu’ils ont la pr iorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL. The above caution applies to pr oducts t[...]

10 5.375 x 8.375 ver 2.3 T rademarks eco Utility is a r egist ered trademark of T oshiba America In formation Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries. Atheros is a r egistered trademar k of Ather os Comm[...]

11 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur production si tes. In addition to our existing waste reduction and r ecycling po licies, T oshiba is strongly committed to red[...]

12 5.375 x 8.375 v er 2.3 Contents Introduction............. ........................ .................. 17 This guide ...................................... ...................... 1 9 Safety icons ................................... ...................... 2 0 Other icons used ........................................... . 20 Your computer’s featu[...]

13 Contents 5.375 x 8.375 v er 2.3 To Restart your computer .................................... 30 To place your computer in Sleep mode............... 31 Adding optional external devices ......................... 31 Recovering the Internal Storage Drive ................ . 32 Creating recovery media ................................ 33 Restoring fro[...]

14 Contents 5.375 x 8.375 v er 2.3 Inserting an optical disc ................................ 56 Playing optical media ..................................... 58 Recording optical media ................................ 58 Removing a disc with the computer on ......... 59 Removing a disc with the computer off ......... 60 Toshiba’s online resources [...]

15 Contents 5.375 x 8.375 v er 2.3 Deleting a user password .............................. 85 System Settings ................................................... 86 Sleep Utilities ...................................................... . 88 USB Sleep and Charge .................................. 88 Enabling/Disabling USB Sleep and Charge ..........[...]

16 Contents 5.375 x 8.375 v er 2.3 If you need further assistance ............................ 118 Contacting Toshiba ............................... ....... 118 Other Toshiba Internet Web sites ...................... 118 Toshiba’s worldwide offices ....................... ....... 119 Appendix A: TOSHIBA F unction Keys ................. 120 Funct[...]

17 5.375 x 8.375 ver 2.3 I ntr o d u c ti o n W elcome to the world of powe rful, multimedia computing. Y our computer is ENERGY ST AR ® qualified. T oshiba is a partner in th e Envir onmental Pr otection Agency’ s (EP A) ENERGY ST AR ® Program and has designed this computer to meet the lat est ENERGY ST AR ® guidelines for energy efficiency .[...]

18 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home o ffice, purchase products that have ear ned the EN ERGY ST AR ® for all your equipment needs, which c an save you money , save energy , and help pr otect the c limate. Visit www .energystar .gov or www .ener gystar .gov/powermanagement for more information regar din g t[...]

19 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Series. Y our part icular model may not have all the feat ures and specifications listed or illustrated. For more deta iled information about the features and specifications o n your particula r model, please visit [...]

20 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safet y instructions that must be observed to avo id potential haza rds that could result in personal inju ries, damage to your equ ipment, or loss of da ta. These safet y cautions h ave been classifie d according to the seriousness of the risk, and icons highligh[...]

21 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are designed to accommodate a ll possible configuratio ns for an en tire product Ser ies. Y our select model may not have all th e featur es and specificat ions corresponding to a ll of the icon s or switches shown on t[...]

22 Chapter 1 Getting Started This chapter provides tips for using your comput er effectively , summarizes how to connect componen ts, and explains what to do the first time you use yo ur computer . Please read the safety ins tru ction information on the Quick Start docume nt (that shipped with yo ur computer) car efully and make sure you fully unde[...]

23 Getting Started ❖ Rapid changes in temper ature or humidity and sources of temperature change such as ai r conditioner ve nts or heaters. ❖ Extreme heat, cold, or humidity . ❖ Liquids and corr osive chemicals. Precautions Y our compute r is designed t o provide optimum safety and ease of use. Y ou should o bserve certain precautions to fur[...]

24 Getting Started Handle discs ca refully . A void touching the surface of the disc. Grasp it by its center h ole and edge. If you handle the disc inc orrectly , you could damage the disc and possibly lose data. ❖ Scan all new files for viruses. This precaution is espec ia lly important for files you receive via email or download from the Inter [...]

25 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and includ ing “Setting up your softwar e” on page 28 before adding exter nal or int erna l components to your computer . These compon ents include, but are not limited to a printer and memory . Please handle your comput[...]

26 Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors specif ied by TOSHIBA to avoid any risk of fire or other damag e to the computer . Use of an incompatible AC adaptor coul d cause fire or damage to th e computer pos sibly resulting in serious injury . TOSHIBA [...]

27 Getting Started Using the computer for the first time 2 Plug the AC adaptor co rd into the DC-IN on the back of the computer . (Sample Illustration) Connecting the AC adaptor c ord to the computer 3 Connect the po wer cord/cable to a live electrical outlet. Never attempt to conn ect or disconnect a powe r plug with wet hands. Failure to follow t[...]

28 Getting Started Using the computer for the first time T urning on the power T o tur n on the computer: 1 Make sure the power is properly connected and ready . 2 Check to ensu re that all drives and slots are empty . Press and r elease the powe r button. The ON/ OFF light glows white. (Sample Illustration) T urning on the power The pre-installed [...]

29 Getting Started Registering your computer with T oshiba Registering your com puter with T oshiba Product registration is strongly r ecommended, and allo ws T oshiba to sen d you periodic updates, announcem ents, and special offers applicable to your Product. Product registration can be c ompleted by o ne of three methods : 1 From the T oshiba W [...]

30 Getting Started T o Restart your computer 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key , and then click or touc h the Shut down option. The computer c loses all open applica tions, shuts down the operating s ystem, and the n turn s off. T o [...]

31 Getting Started T o place your computer in Sleep mode T o place your computer in Sleep mode 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm. Be sure to save your work first. 3 In the low[...]

32 Getting Started Recovering the Inter nal Storage Drive Recovering the Internal Storage Drive Y our computer includes reco very utilities to allow you to recover your inter nal st orage drive if nece ssary . The following inter nal storage drive r ecovery op tions are available: A recovery image of you r computer is sto red on the inter nal stora[...]

33 Getting Started Recover ing the Internal Storage Dr ive When you restor e your system, only the opera ting system files, applications, an d drivers or iginally shipped with the computer are restored. Any files that you created are not restor ed during this process. Be sure to separately save the files you have created to exter nal media using Wi[...]

34 Getting Started Recovering the Inter nal Storage Drive T o create recovery media: 1 From the Start screen begin typing Recovery Media Creator and click or touch your selection. If you are in the Desktop , move your p ointer to th e upper -right corner of the screen or sw ipe in from the right edge. W hen the Windows ® charms appear click o r to[...]

35 Getting Started Recover ing the Internal Storage Dr ive 4 Do one of the following: ❖ If you ar e copying files to DVD, insert a blank D VD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to you[...]

36 Getting Started Recovering the Inter nal Storage Drive When you restor e your system, only the opera ting system files, applications, an d drivers or iginally shipped with the comput er are restored. Any files that you created are not restor ed during this process. Be sure to separately sa ve the files you hav e crea ted to external media using [...]

37 Getting Started Recover ing the Internal Storage Dr ive Refresh your PC (with user’ s data) Using “Refr esh your PC” recovers your inte rnal storage drive to factory defa ult state an d attempts to save your data. T oshiba doe s not guaran tee successfu l data back- up. Please make a co mplete back up of your data to exter nal media before[...]

38 Getting Started Recovering the Inter nal Storage Drive 5 Scroll down to “Refresh your PC without affecting your files,” and click or touch Get Started . The “Refr esh you r PC” scr een appears . (Sample Image) Refresh your PC screen T oshiba does not guar antee success ful data back up. Be sure to save your wor k to exter nal media befor[...]

39 Getting Started Recover ing the Internal Storage Dr ive 8 Y our system will restart. The “Refr eshing your PC” wind ow appears. When the process is complete your system will reboot your Windows ® operating sy stem. Reset your PC The recovery process deletes information stored on the internal storage dr ive. Be su re to sav e your work to ex[...]

40 Getting Started Recovering the Inter nal Storage Drive 5 Scroll down to “Remove ever ything and reinstall Windows,” and click or touch Get Sta rted . The “Reset your PC” sc reen appe ars. (Sample Image) Reset your PC sc reen 6 Click or touch the Next button. The “Do you wa nt to fully clean your drive” screen appears. (Sample Image) [...]

41 Getting Started Recover ing the Internal Storage Dr ive 7 Select one of th e following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click or touch the Reset button. The “Resetting your PC” wi ndow appears. Whe n the process is compl[...]

42 Getting Started Connecting an exter nal device type TOSHIBA Application Installer . In the list th at appears, click or t ouch your sele ction. (Sample Image) Installing drivers and applications 2 Click or touch Next . 3 Click the item you want to install. 4 Click or touch Install . 5 Follow the on-scr een prompts to comp lete the installation p[...]

43 Getting Started Using external display devices Using external display devices Y our computer co mes with a built-in display , but you can also connect the following types of external display devices to the video ports descri bed below: Using the HDMI™ In port Y our computer comes with an HDMI™ In por t, allowing you to connect to a video gam[...]

44 Getting Started Customizing your computer’ s settings (Sample Illustration) HDMI™ Out po rt on back of computer Selecting video cables T o connect a devic e to the HDMI™ Out port (available on certain models), you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or display device (Available on certain models.) T [...]

45 Getting Started Caring for your computer Y ou may als o wish to custo mize your power usage settin gs. For mor e informatio n, see “Power Plans” on page 6 3 . There are additional custom se ttings you c an choose. See “Utilities” on page 76 . Caring for your computer This section gives tips on cleaning and moving you r computer . Please [...]

46 Getting Started Caring for your computer Using a computer lock Y ou may want to secure your comput er to a heavy object such as your desk. The ea siest wa y to do th i s i s t o p u rch as e an optional co mputer lock cable. Fo r more information on purchasing a cable lock , visit acces sories.toshiba.com . (Sample Illus tration) Comp uter lock [...]

47 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic fe atures. Computing tips ❖ Save your work fr equently . Y our work stays in the computer’ s te mporary memory until you save it to the inter nal st orage drive. If the network y ou are using goes do wn and you must restart y[...]

48 Learning the Basics Using the wireless mouse ❖ Back up your files t o external media on a re gular basis. Label the ba ckup copies clearly and sto re them in a safe place. It is easy to put off backing up be cause it t akes time. However , if your inter nal storage drive suddenly fails, you will lose all the data on it unless you have a separa[...]

49 Learning the Basics Using th e wir eless mouse Replacing the battery A battery is r equir ed to power the wir eless mous e. The battery light glows r ed when the battery power is low . T o replace the battery: 1 Save your work an d turn t he mouse upside dow n. (Sample Illustration) Mouse underside 2 Slide the mouse O N/OFF switc h on the unders[...]

50 Learning the Basics Using the wireless keyboar d Using the wireless keyboard Y our computer come s with a wireless keyboard. The wireless receiver comes installed on your comput er . (Sample Illustration) Keyboard Replacing the battery A battery is r equired to power the wir eless keyboa rd. The battery light glows r ed when the battery power is[...]

51 Learning the Basics Using the wire less keyboard 5 Replace the bat tery cover . 6 Slide the keybo ard ON/OFF switch to the ON p osition. If a battery is leaking or it s cas e is cracked, put o n prot ective gloves to ha ndle it, and disc ard it immediately . Always dispose of used batt eries in compliance with all applicable laws and regulation [...]

52 Learning the Basics T ouch screen Special Wind ows ® keys (Sample Illustration) Special Windows ® keys Y our compute r’ s keyboard has one key and one but ton that have special func tions in Windows ® : ❖ Windows ® key —T oggles between th e Desktop screen and the last app opened on the Star t scr een. For mor e information r efer to t[...]

53 Learning the Basics Starting an app Drag —T ouc h and hold a n item for a momen t and then, without lifting your finger , move the item until you r each the target position. For example, drag items on any app screen to reposition them. Swipe or slide —T o swipe or slide, quickly move your finger acr oss the surface of the scr een without pau[...]

54 Learning the Basics Saving your work Below is an exa mple using the Search field to start an ap p: 1 Move your pointe r to the upper -right corner of the screen or swipe in f rom the right edge. Whe n the Wind ows ® charms appear click or touch the Search ( ) ch arm. (Sample Image) Searching for apps 2 Start typing th e app’ s name in the Se [...]

55 Learning the Basics Using the opt ical disc dr ive HINT : Backing up all the files on your int erna l storage drive may take a considerable amount of time and multiple CDs/DVDs. Y ou may prefer to use a high- capacity backup syst em, such as an exter nal hard dr ive. Using the optical disc drive Optical storage is a popular medium for software, [...]

56 Learning the Basics Using the optical disc drive Optical disc drive components The optical disc drive is located on the side o f the computer . Y our optical disc drive may look like this: (Sample Illustration) Optical disc drive Drive in-use indicator ligh t —Indicates when th e drive is in use. Eject button —Press to release the disc tray [...]

57 Learning the Basics Using the opt ical disc dr ive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the dis c by its edges an d check that it is free of dust. If the disc is dus ty , clean it with a clean dry cloth. 6 Place the disc carefully in the disc tray , label side out. (Sample Illustration) [...]

58 Learning the Basics Using the optical disc drive 8 Make sure the disc is co mpletely on th e spindle and is lying flat again st the tray . If you insert the disc incorrectly , it may jam the drive. If this happens, contact T oshib a support for as sistance. 9 Push the disc t ray in by pressing gent ly on the cen ter of the tray until it clicks i[...]

59 Learning the Basics Using the opt ical disc dr ive Due to manufact uring and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, yo ur T oshiba op tical disc drive may not record on certain optic al media that bear the applica ble logo, or play back optic al media recor ded by o[...]

60 Learning the Basics T oshiba’ s online resour ces Removing a disc with the computer off T o remove a disc with th e computer tur ne d off: 1 Insert a slen der object, su ch as a stra ightened paper clip, into the m anual eject hole . The disc tray slides pa rtially out of the drive . Never use a pencil to press the manu al eject bu tton. Penci[...]

61 Chapter 3 Computing T oshiba’ s energy-saver design Y our computer en ters a low-power su spension mode when it is not being use d, thereby conserving energy and saving money in the process. It has a numbe r of other features that enhance its energy efficiency . Many of thes e energy-saving features have been preset by T oshiba. W e r ecommend[...]

62 Computing Charging the R TC battery Charging the RTC battery Y our computer has an inter nal real-time clock (RTC) battery . The RTC battery powers th e System Time Clo ck and BIOS memory used to store your computer’ s co nfiguration settings. When fully char ged, it maintains this information for up to a month when the computer is powered of [...]

63 Computing Power Plan s Power Plans Y ou can choose a pre defined Power Plan or select your own combination of power options. To d o t h i s : 1 While on the desk top, press the Windows ® () key + X , then click o r touch Power Options . (Sample Image) Windows ® Power Options window 2 Select an appropriate plan for you r work environment or cre[...]

64 Computing Using the eco power plan By default the two power plans ec o and Balanced are satisfactory for most people and do no t need to be edited. Using the eco power plan This computer is e quipped with the eco power pla n. Operating the computer with this power plan en abled redu ces electr ical power consum ption by slightly lower ing system[...]

65 Chapter 4 Exploring Y our Computer’ s Features In this chapter , you will explor e some of the special features of your comp uter . Exploring the Start screen The Start scr een is the launch ing pad for everyth ing you can do in the Windows ® operating system, providing new an d easy ways to a ccess ever ything from your favorite apps and W e[...]

66 Exploring Y our Computer’s Features Exploring the Start screen For detailed informat ion on the new Windows 8 functionality , ref er to the Windows ® Help and Support . (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most ot her computing tasks. By s[...]

67 Exploring Y our Computer’ s Features Exploring the desktop T iles Tiles can be acce ssed and launch ed from the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system. Exploring the desktop Y ou can use its featur es to start applications, [...]

68 Exploring Y our Computer’s Features Exploring the desktop Icons An icon represents a folder , file, or program that can be quickly activated by do uble-clicking the icon. Y ou can create a n ew desktop icon for any folde r , file, or prog ram by dragging the element’ s icon fr om its location in a window to the desktop ar ea. Y ou may see v [...]

69 Exploring Y our Computer’ s Features Windows ® Store Notification area The Notificatio n area disp lays icons of tasks or pr ograms that run co ntinuously in the backgro und and displays notifications . T o lear n more about each task, position the pointer ove r the ico n for a few mo ments and a sh ort descr iption of the task ap pears. T yp[...]

70 Exploring Y our Computer’s Features Setting up for commun ications Setting up for communications T o conne ct to the In tern et, you nee d: ❖ A browse r or communication s progra m ❖ An Internet Service Provider (ISP) or online service if you plan to use t he Inter net ❖ A way to connect to th e ISP (for exampl e Wi-Fi ® / LAN/ broadban[...]

71 Exploring Y our Computer’ s Features Exploring audio features Accessing a network T o access a network, c onnect an Ether net cable to the Network port (RJ45) on your computer . For specific information abo ut connecting to th e network, consult yo ur network administ rator . Many hotels, airports, and of fices offer Wi-Fi ® access. Exploring[...]

72 Exploring Y our Computer’s Features Using the W eb Camera Using external speakers or headphones Y our computer is equipped with a full ster eo sound system with inter nal speake rs. Instead of using the inter nal speakers, you c an connect h eadphone s or a pair of exte rnal stereo speakers. Before putting on h eadphones to listen, tu rn the v[...]

73 Exploring Y our Computer’ s Features Using the Memory card r eader T o email, instan t message or video conference, you must be connected to the Internet. Depending on yo ur computer mode l, the process of sending email, taking pictures or recording video messages ma y vary . T o access the W e b Camera, on the Start screen click or touch the [...]

74 Exploring Y our Computer’s Features Using the Memory card reader 2 Push the media into the Memo ry card r eader until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media , do not touch the met al contacts. Y ou could expose the stor age area to static electricity , which can destroy data. Always remove m[...]

75 Exploring Y our Computer’ s Features Using the Memory card r eader 5 Grasp the card and pull it str aight out. (Sample Illustration) Removing memory media Do not r emov e memory med ia while data is being wr itten or re ad. Even when the Windows ® message “copying.. .” disappears, writing to the media might still be in progre ss and your [...]

76 Chapter 5 Utilities Y our computer includes several utilities designed to help you to reconfigur e your system to best meet your individu al needs. T oget her , these allow you to ascertai n certain system details, set additio nal options, or chan ge default options. These utilities are descr i bed in this chapter . The utilities described in th[...]

77 Utilities Desktop Assist Desktop Assist The TOSHIBA Assis t provides quick access to compute r functions and a llows you to c ustomize a ran ge of comput er settings. T o access Desktop As sist from the Start scr een begin typing Desktop Assist , or while in the Des ktop screen double- click or tou ch the Desktop Assist , icon. The Desktop Assis[...]

78 Utilities Desktop Assist Media & Entertainment The feature available in t his category is TOSHIBA Video Player . (Sample Image) Desktop Assist window – Media & Entertainm ent tab[...]

79 Utilities Desktop Assist T ools & Utilities The features that may be available in this category are: ❖ eco Utility ® ❖ Password Utility ❖ System Settings ❖ TOSHIBA func tion key (Sample Image) Desktop Assist window – T ools & Utilities tab[...]

80 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Crea tor ❖ Service Station ❖ TOSHIBA Applicat ion Installer ❖ User’ s Guide (Sample Image) Desktop Assist window – Support & Recovery tab[...]

81 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by trac king real-time power consum ption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop scr een double-click or touch the Desktop As[...]

82 Utilities Password Utility Password Utility Setting a passw ord lets you walk away f rom your computer while providing additional protection for yo ur files. When you set a passwor d, you must enter the pas sword be fore you can work on your comput er again. TOSHIBA supports several types of passwords on your computer: ❖ A supervisor password?[...]

83 Utilities Password Utility 2 Click or touch T ools & Utilities . 3 Click or touch Password Utility . (Sample Image) Supervisor Passw ord tab 4 Click or touch Supervisor Password . 5 Click or touch Set . 6 Enter your passwo rd, and then enter it ag ain to verify it. 7 Click or touch Set . Under User Policy , this option may or may not ask fo [...]

84 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility , or while in the Deskto p scre en double-click or touch th e Desktop Assist icon. 2 Click or touch T ools & Utilities . 3 Click or touch Password Utility . A pop[...]

85 Utilities Password Utility 2 Click or touch T ools & Utilities . 3 Click or touch Password Utility . 4 Click or touch User Password . 5 Click or touch Set . 6 Enter your passwo rd, and then enter it ag ain to verify . 7 Click or touch Set . 8 Click or touch OK to save your pa ssword as a text file. Password Utility will suggest “m emo.txt?[...]

86 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating system. T o access it: 1 T o access Syst em Settings from the Start s creen begin typing System Settings , or while in the Desk top scr een double-click or touc h the Desktop Assist icon. 2 Click o[...]

87 Utilities System Settings ❖ Display —Allows you to select the internal LCD and/o r exter nal monitor when th e computer boots up. When the compu ter restarts, it remembers the last configuration. If data does not appear on the display you are using after start ing in Sleep mode , press the ( ) + P keys to toggle the display . ❖ General —[...]

88 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is en abled or disabled and sh ows the position of the USB port th at supports the “USB Sleep and Charge function.” 1 While in the Desktop screen double-c lick or touch the Desktop Assist icon. 2 Click or touch T ools & Utiliti[...]

89 Utilities Sleep Utilities ❖ When “USB Sleep and Charge function” is set t o Enabled, USB bus power (DC 5V) will be supplied to the compatible por t even when t he power of t he computer is tur ned OFF . USB bus power (DC 5V) is similarly supplied to the exter nal de vices which are connected to the compatible port s. However , some exter n[...]

90 Utilities Sleep Utilities Power supply mode settings Y our computer may prov ide two dif feren t char ging modes, t o support var ious types of USB devices. If your computer prov ides more than one char ging mode, the char ging mode you should select depends on the USB devic e you want to charge. For example, Auto Mode , which is the default mod[...]

91 Utilities Sleep Utilities The volume settings and soun d quality may dif fer between Windows ® mode and “Sleep and Music ” mode. When using the “Sleep and Music” feature, the volume adjustment and mute setting c annot be change d from th e computer . T o adjust these s ettings, use the volume co ntrols on your portable audio device. Be [...]

92 Utilities TOSHIBA function key TOSHIBA function key T u rns no tifications for wireless status ON /OFF . (Sample Imag e) Function Ke y The TOSHIBA function key is disabled by default. NOTE[...]

93 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box stat e, if necessar y . For detailed in formation on using the utility to create recovery media, see “Creating recovery media” on page 33 . Service Station [...]

94 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that were or igin ally bundled with your computer . T o reinstall dr ivers and applications: 1 T o access TO SHIBA Application Installer from the Start scre en begin typing Application Ins[...]

95 Chapter 6 If Somet hing G oes Wron g Some problems you may encounter when using yo ur computer are relatively easy to identif y and solve. Others may r equire help from yo ur network administ rator or the manufacturer of the softw are pr ogram. This chapter aims to help you so lve many problems by yourself. It cov ers the problems you are most l[...]

96 If Something Goes Wrong Problems when you turn on the computer If you ar e working in a pr ogram tha t suddenly fr eezes, chances are the program has stopped responding. Y ou can exit the pr ogram without shut ting down the ope rating system or closing other pr ograms. T o close a prog ram that has stopped r esponding: 1 Press Ctrl , Alt , and D[...]

97 If Something Goes Wrong The Windows ® operating system i s not working The computer displays the WARNING RESUME F AIL URE/Windows Error Recovery – Windows did not shut down successfully message. T o continue , select Start Windows normally . If you performed a shutdown befor e th is message was displayed, a prog ram or driver may have pr even[...]

98 If Something Goes Wrong The Windows ® operating system is not working 3 Click or touch the Restart option fr om the menu. 4 Click or touch T roubleshoot from the menu. Y ou now have sever al options: Refresh your computer ❖ Y our files and personalizat ion settings won't change . ❖ Y our computer settings will be changed back to their [...]

99 If Something Goes Wrong The Windows ® operating system i s not working Command Prompt The command prompt is a very pow erful tool fo r advanced users. Startup Settings In previo us Operating Systems the major ity of the options found on this menu were available by pr essing the F8 key durin g the Windows ® boot pr ocess: ❖ Enable low resolut[...]

100 If Something Goes Wrong The Windows ® operating system is not working Internet problems My Internet connection is very slow . Many factors contribute to the s peed with whic h you can surf the Int erne t. They inclu de: netw ork speed, ne twork conditions, time o f day (when eve ryone else is surfing, your access can be slow) and popularity of[...]

101 If Something Goes Wrong Fixing a problem with Device Mana ger Fixing a problem wi th Device Manager Device Manage r provides a way to ch eck and chan ge the configurat ion of a device. Changing the default set tings using Device Manager can cause other c onflicts that ma ke one or more devices unusable. Device M anager is a configuration tool f[...]

102 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or f aulty memory mo dules may cause errors that seem to be hardware or even softw are related. It is worthwhile checking for these first: 1 From the Start or Deskto p screen, move your pointer over the up per or low er right cor ner of the screen. 2 When the Windows [...]

103 If Something Goes Wrong Power and the battery Power and the battery Y our computer re ceives its po wer thr ough the AC adaptor and power cord/cable and from the real-time clock (RTC) battery . A faulty AC adaptor or power cord/cable will not power the computer . Here ar e some typical problems and how to solve them: The ON/OFF light does not c[...]

104 If Something Goes Wrong Disk or storage drive pr oblems The screen does n ot look correct. Choose a theme for your deskt op background, under Change the visuals and sounds on your computer , in the Themes panel. Y ou can also change the s etting for individual components separate ly by selecting an item from just below the Themes panel ( Deskto[...]

105 If Something Goes Wrong Disk or storage drive pr oblems 2 Click or touch Computer from the list that appears. (Sample Image) Sear ch r esults for “computer” 3 Right-click or touch the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up men u, click or tou ch Properties . The dr ive’ s Pr operties box appears. 5 C[...]

106 If Something Goes Wrong Optical disc drive problems Y our hard disk seems very slow . If you have been using your computer fo r a long time , your files may have bec ome fragmented. Run Disk Defragmenter . To d o t h i s : 1 Move your pointe r to the upper -right corner of the screen or swipe in f rom the right edge. Whe n the Wind ows ® charm[...]

107 If Something Goes Wrong Optical disc drive problems Examine the disc to see if it is dirty . If necessary , wipe it with a clean cloth dipped in water or a neutral clean er . Replace the dis c in the tray . Make sure that the disc is lying flat against the tray , label s ide out. C lose the tra y carefully , making sure it ha s shut completely [...]

108 If Something Goes Wrong Sound system pr oblems Sound system problems No sound is coming from the computer’ s speakers. Adjust the volume control. T ry pressing t he F11 key to see if volume mute is dis abled. Check that th e volume con trol on the computer is tur ned u p. If you are using exter nal headphon es or speakers, ch eck that they ar[...]

109 If Something Goes Wrong Wireless networking pr oblems The printer will not print what you see on the screen. Many programs display info rmation on the screen differently from the way they print it. See if your pr ogram has a print preview mode. This mode lets you see your work exactly a s it will pr int. Contact the soft ware manufactur er for [...]

110 If Something Goes Wrong Wireless networking pr oblems System . Carefully note any error messages - these will be very helpful if yo u should confer wit h a support technician a t a later ti me. T o enable or disable w ireless communication, use the F12 key . For mor e information see “TOSHIBA Function Keys” on page 120 . ❖ Use IPCONFIG to[...]

111 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the pr oblem yourself. For general pr oblems playing a DVD title, try the following steps: 1 V erify that the disc is in a form at that the drive support s. 2 Ensure that the disc is properly inser ted in the dr[...]

112 If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is e nabled, it runs on top of any movie or title you ar e watching. T o disable the scr een saver: 1 Right-click the de sktop and click Personalize in the menu. 2 Click or touch Screen Saver in the lower -rig[...]

113 If Something Goes Wrong Develop good computing habits Read the user’ s guides. It is very dif ficult to pr ovide a fail-safe set of step s you can follow every t ime you experience a problem with the computer . Y our ability to solve pr oblems will improve as you learn about how the computer and its softwar e work together . Get familiar with[...]

114 If Something Goes Wrong Develop good computing habits 3 In the left pa ne, click or t ouch System Protection . The System Pr otection tab of th e System Pr operties window appears. 4 Click or touch Configure . 5 Under Restore settings sele ct T urn on System Protection . 6 Click or touch OK . 7 Click or touch Create . 8 In the input fie ld, ent[...]

115 If Something Goes Wrong Develop good computing habits 7 V erify that the Res tore point you chose is the corr ect one. If it is no t, click or t ouch Back to return to the prev ious step. 8 Close all programs and save all open files. 9 Click or touch Finish , and then Ye s to begin the system res t o re . Yo u r W i n d o w s ® operating syste[...]

116 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy in stallation of new hardware (pr inters, pointing devices, exter nal hard drives, optical disc drive wr iters, scanners, etc.) and softwa re (applications like Micros oft ® Office and Adobe ?[...]

117 If Something Goes Wrong Develop good computing habits 3 Install one item of har dwar e or softwar e. 4 Restart the Windows ® operating syst em. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, busine ss applic ations, etc. ) are working corr ectly , and verify tha t impo[...]

118 If Something Goes Wrong If you need further assistance If you need fu rther assistance If you have followed the r ecommendations in this chapter and are still having pr oblems , you may need additional technical a ssistance. Since some problems may be related to the op erating system or the pr ogram you ar e using, it is important to investigat[...]

119 If Something Goes Wrong T oshiba’ s worldwide offices T oshiba’ s worldwide offices For mor e information on additi onal T oshiba worldwide locations, please visit: w ww .tos hiba.co.jp/index.htm . Australia T oshiba (Australia) Pty . Limited 84-92 T alaver a Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd. 191 McNabb S[...]

120 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Funct ion keys are used to set or modify the following system functions: ❖ Help ❖ Display Brightness ❖ Inter net and Media ❖ Mute ❖ Wireless ON/OFF ❖ Zoom [...]

121 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TOSHIBA function key will display the help file. This TOSHIBA fu nction key dec reases the scree brightness. This TOSHIBA fu nction key in creases the screen brightness.[...]

122 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Internet and Media Control buttons This TOSHIBA fu nction key la unches the default browser . This TOSHIBA fu nction key la unches the Windows Media ® Player . This TOSHIBA fu nction key a llows you to retur n to the preceding track on the dis c. This TOSHIBA fu nction key a llows you to s [...]

123 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 V olume Mute Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TOSHIBA function ke y enables/disables volume mute on your computer . When volume mute is enab led, no sound will come from the speakers or headphones. This TO SH I B A F unction key ena[...]

124 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships with the corr ect power supp ly for the country of pur chase. Th is appendix shows the sh apes of the typical AC power c ord/c able connectors for vari ous parts of the world. USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA appro ved[...]

125 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may no t be available on you r computer . Acronyms The following acr onyms may a ppear in this User’ s Guide. AC Alternating Current BIOS Basic Input/ Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per seco nd CD Compact Disc CD-ROM Compact Disc Read-Only Memory CD[...]

126 Glossary DPI Dots Per Inch DVD Digital V ersatile (or Video) Disc DVD-ROM Digital V ersatile (or Vide o) Disc Read-Only Memory eSA TA external Serial Advanced T echnology Attachment FAT File Allocation T able FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Dr ive HDMI High-Definition Mult imedia Interfa[...]

Glossary 127 RFI Radio Frequency Interf erence ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid State Drive TFT Thin Film T ransistor USB Universal Serial Bus URL Uniform Resour ce Locator WA N Wide Area Network www Wo r l d W i d e We b Te r m s The following terms may appe ar in [...]

128 Glossary application —A computer applicatio n that you use to perform tasks of a specific type. Applications include word pr ocessors, spreadsheets, and database management systems . See also pr ogram . B backup —A copy of a file, usua lly on a removable disk, kept in case the original f ile is lost or damaged. Basic Input/Output System (BI[...]

Glossary 129 bus —An electrical circuit that co nnects the central proc essing unit (CPU) with other parts of the comput er , such as the video adapter , disk drives, and ports. It is the pathway thr ough which data flows fr om one device to another . See also bus speed, frontside bus . bus speed —The speed at which the cent ral pr ocessing uni[...]

130 Glossary click —T o pr ess and release the point ing device’ s pr imary button without moving the pointing device. In the Windows® op erating syste m, this refers to the pointing device’ s left button, unless otherwise stated. See also double-click . color palette —A set of sp ecified colors that estab lishes the colors that can be dis[...]

Glossary 131 device driver —A program (called a “driver”) that permits a computer to co mmunicate with a device. dialog box —An on-screen window displa yed by the operating system or an appli cation giving a direction or request ing input from the user . Direct Current (DC) —The type of power usually supplied by batter ies. DC flows in on[...]

132 Glossary download —(1) In comm unications, t o receive a file from another computer through a modem or net work. (2) T o send font data from the computer to a printer . See also upload . drag —T o hold down the mouse button while moving the pointer to dra g a selected object. In th e Windows ® operating system, this refers to the left mous[...]

Glossary 133 F file —A collection of r elated inform ation, sa ved on disk wit h a unique name. A file may be an application, information used by an application , or a document. Se e also document . File Allocation T able (F A T) —The section of a storage dr ive that keeps track of the location of stored files. file name —A set of ch aracters[...]

134 Glossary G ground —A conductor t o which all co mponents of an electric circuit are connected. It has a pote ntial of zero (0) volts, is connecte d to the earth, and is the point of ref ere nce for voltages in the cir cuit. H hard disk —A sto rage device composed o f a rigid platter or platters that ca n be magnet ically coded wit h data. H[...]

Glossary 135 Internet —The decentralized, world-wide netw ork of computers that provides electronic mail, the W orld Wide W eb, and other servic es. See also W orld Wide W eb . K keyboard shortcut —A key or combination of keys that you use to perform a ta sk instead of using a pointing de vice such as a mo use. L L1 (level one) cache —Memory [...]

136 Glossary logical drive —A section of a disk tha t is recognized by the operating system as a separate disk drive. A system’ s logical drives may dif fer from its physical drives. For example, a single hard disk drive may be partitioned in to two or more logical dr ives. M memory —T ypically refers to t he computer’ s main memor y , wher[...]

Glossary 137 non-system disk —A disk for storing a pplications and data that cannot be used to start the computer . Compar e system disk . O online —A vailable thr ough the co mputer . Online may ref er to information be ing read from your own compu ter’ s inter nal storage drive, such as on line documentatio n or online Help, or to informat [...]

138 Glossary pointer —An icon (usually an arrow) th at moves on the screen when you slide yo ur finger across the touch pad or move a mouse . Used to point to and select/ activate on-scr een items, such as ico ns, menu items, and buttons. Th e shape a nd purpose of the p ointer varies depending on the applicatio n you ar e using and what you are [...]

Glossary 139 restart —Synonymous with r eboot. T o r eset the comput er by reloading the operating system w ithout tur ning t he computer off. See also boot . RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mixing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connecto r used to co[...]

140 Glossary Suspend —A featur e of some Windo ws ® operating systems that allows yo u to tur n off the compu ter without exiting your open applica tions and to co ntinue from where you left of f when you turn the comp uter on again. Swipe —Swipe an open window to the left or right of the screen to display the next or previous window . system [...]

Glossary 141 W Web —See W orld Wide W eb . Wi-Fi ® —A register ed trademark te rm of the Wi-Fi Alliance that stands for Wireless Fidelity , and is another term for the communicatio n prot ocol to permit an Ethernet connection u sing wireless communicati on componen ts. World Wide W eb (www) —The worldwide network of W eb sites linked togeth [...]

142 Index A AC adaptor 25 AC power 61 accessing network 71 adding optional external devices 31 adequate ventilation cooling fan 24 app, starting 53 App, starting fr om Start scr een 53 apps starting from Start scr een 53 audio feature s 71 B backing up files 48 , 54 battery char ging the r eal-time clock (RTC) 62 BIOS Setup see System Settings butt[...]

143 Index adequate ventilation 24 customize computer settings 44 D data/entire system backup troubleshooting 115 desktop creating ne w icon 68 exploring the 67 icons 68 recycle bin 68 standard features 67 Desktop Assist 77 Media & Entertainment tab 78 Support & Recovery tab 80 T ools & Utilities tab 79 Device Manager fixing a problem 10[...]

144 Index troubleshooting 103 keys function keys 51 L LEDs system indicator lights ON/OFF light 28 W eb Camera light 72 Licenses 10 lock computer , using 46 M manual eject hole optical disc drive 56 Memory card r eader inserting memory media 73 re moving memory media 74 using 73 microphone using 71 moving the computer 45 N network accessing 71 conn[...]

145 Index power plans selecting power plan options 63 precautions safety 23 printer troubleshooting 108 problem solving contacting T oshiba 118 Startup options 97 R recor ding sounds 71 rec ov e ry creating r ecovery media 33 installing drivers and applications 41 internal storage drive 32 refr esh your PC 37 re set your PC 39 restor ing fr om rec [...]

146 Index online resour ces 60 register ing computer T oshiba W eb site 29 worldwid e offices 119 TOSHIBA Application Installer 94 TOSHIBA Function Key 92 TOSHIBA Function Keys functions 120 touch screen navigation 52 troubleshooting 103 bookmarked site not found 10 0 checking device pr operties 101 computer will not start 96 corrupted/damaged data[...]

147 Index Windows® operating system desktop 67 , 74 troubleshooting 97 wi rel e ss k e yb o ard battery 50 functions 51 using 50 wire less mouse battery 49 using 48 wirele ss networking 70 troubleshooting 109[...]