Xerox 6120 manual

Anv ä ndarhandbok Gebruikershandleiding Guia do Usuário Guía del usuario Benutzerhandbuch Guida dell'utente Guide d’ utilisation color laser printer User Guide www.xerox.com/office/support Phaser ® 6120[...]

Unpublished rights rese rved under the copyright laws of the U nited States. Con tents of this p ublication may not be reproduced in any form without permission of Xerox Corpor ation. Copyright protection claimed includes all form s of matters of copyrightable materials and information now allowed b y statutory or ju dicial law or here in after gra[...]

Contents i 1 Introduction ... ............... ........... .............. .............. .............. ........... .............. ....... 1 Getting Acquai nted with Your Print er ...... .............. .............. .............. ............. 2 Space Requirements ............... .............. .................................... ........... ....[...]

Contents ii Network Printing .................. .............. ........... .............. .............. .............. ........ 10 BOOTP ............ .............. ........... .............. .............. .............. .............. ..... 10 DHCP .............. .............. ........... .............. .............. .............. ...........[...]

Contents iii 4 Printer Control Pane l and Configu ration Menu .. .............. .............. .............. 24 About the Control Panel ................. .............. .............. .............. .............. ........ 25 Control Panel Indicators and Keys .. ........ ...... ........... .............. .............. ........ 25 Toner Supply Ind[...]

Contents iv 6 Replacing Supplies .............. .............. .............. .............. .............. .............. ..... 75 Replacing Consumables ................ .............. .............. .............. .............. ........ 76 About Toner Cartridges ................ .............. .............. .............. ................. ....[...]

Contents v 9 Installing Option s .................... .............. .............. .............. ........... .............. ... 135 Introduction .............. ............... ........... .............. .............. .............. ........... ...... 136 Antistatic Protection .................... .............. ........... .............. .......[...]

Introduction[...]

Getting Acquainted with Your Printer 2 Getting Acquainted with Your Printer Space Requirements T o ensure easy operation, consum able replacement and maintenance, adhere to the recommended space requirements detailed below .  " The options appe ar shaded in th e above illustration. 771.0 mm (30.4") 560.8 mm (22.1") 210.2 mm (8.3&q[...]

Getting Acquainted wi th Your Printer 3 Printer Parts The following drawing s illustrate the parts of your printer re ferred to throughout this guide, so please take some time to become familiar with them. Front View 1 Output tray 2 Front cover 3 Control panel 4 Tr a y 1 (Multipurpose tray) 5 Power switch 6 T op cover 7 T ransfer bel t 8 Fuser 9 Fu[...]

Getting Acquainted with Your Printer 4 Front View with Options Tr a y 2 Rear View with Options Duplex unit[...]

Network Printing[...]

Network Connection 6 Network Connection Theory T o connect your printer in a TCP/IP network environment, you must make sure that the internal network addresse s in the printer have been set.[...]

Network Connection 7 Making the Connection Ethernet Interface An RJ45 connector can be used as t he Ethernet interface for this printer . When connecting your printer to an Et hernet network, th e tasks you perform depend on how you plan to set the prin ter ’s IP (Internet Protocol) address. Since the IP address for each PC and printer on your ne[...]

Network Connection 8 Setting the Address Manually Y ou may also manually change the prin ter ’s IP address, subnet mask, and gateway by using the following instructions. (For more information , see Understanding the Ethernet Configuration Me nus in the Phaser 6120 Reference Guide on the Software and Documentation CD-ROM .)  " When the IP [...]

Network Connection 9 4 If you do not need to se t the subnet mask, go to step 5 . T o set the subnet mask, follow thes e steps. a Select Subnet Mask , and then press the Menu/Select key . b Use the Up and Down keys to select the Subnet Mask numbers. c Use the Right and Lef t keys to move to the next set of numbers. d Repeat S teps and b and c until[...]

Network Printing 10 Network Printing The Phaser 6120 printer supports the following network protocol s:  BOOTP  DHCP  HTTP  IPP  LPD/LPR  SLP  SNMP  Port 9100  SMTP This chapter defines each of these protocols and then explain s how to print via IPP . BOOTP BOOTP (Bootstrap Protocol) is an Internet protocol that enables a[...]

Network Printing 11 HTTP HTTP (HyperT ext Transfer Protocol) is the underlying protocol used by the World Wide Web. It defines how messa ges are formatted and transmitted, and what actions web servers and browsers should take in response to various commands. For example, when you enter a U RL in your browser , this actually sends an HTTP command to[...]

Network Printing 12 Unicast, Multicast, and Broadcast SLP is a unicast and a multicast protocol. This means that messages can be sent to one agent at a time (unica st) or to all agents (that are liste ning) at the same time (multicast). However , a multicast is not a broadcast. In theory , broadcast messages are " heard" by every node on [...]

About the Software[...]

Software and Documentation CD-ROM 14 Software and Documentation CD-ROM PostScript Drivers  " When using Windows Me/98SE, use the PPD file fo r Windows Me/ 98SE. See also “Selecting Driver Options/Defaults (for Windows)” on page 17 .  " A specific PPD file has been prepared for applications (such a s PageMaker and CorelDRAW) that[...]

Software and Documentation CD-ROM 15 PCL Drivers Utilities Operating System Use/Benefit Windows XP/Server 2003/2000 These drivers give you access to all of the printer fe atures, incl uding finis hing and advanced layout. See also “Selecting Driver Options/Defa ults (for Windows)” on page 17 . Windows Me/98SE Windows NT 4.0 Utility Use/Benefit [...]

System Requirements 16 System Requirements  Personal computer – Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended) – Power Mac G3 or la ter (G4 or later is recommended)  Operating System – Microsoft Windows XP Home Edition/Profe ssional (Service Pack 1 or later), Windows Server 2 003, Windows 2000 (Service Pack 4 or later)[...]

Selecting Driver Options /Defaults (for Windows) 17 Selecting Driver Options/Defaults (for Windows) Before you start working with your printer , you are advised to verify/change the default driver settings. Also, in case you have options installed, you should enable the options in the driver . Windows XP/Server 2003/2 000/NT 4.0 1 Choose the driver[...]

Selecting Driver Options /Defaults (for Windows) 18 9 Click Printing Prefere nces . The Printing Preference dialo g box appears. 10 Select the default settings for your printer , such as the default media format you use, on the appropriate tabs. 11 Click Apply . 12 Click OK to exit from the Print preference dialog box. 13 Click OK to exit from the [...]

Enabling Options (f or Macintosh) 19 5 From the Device Options list, select an option, one at a time, and then select Enable or Disable from the Settings drop-down list.  " If Printer Memory is selected, select 128 MB , 256 MB, 384 MB or 640 MB , according to the installed memory . The fa ctory default setting is 128 MB . 6 Click Apply . 7 [...]

Selecting Printing Options 20 Selecting Options for an Individual Job (Windows) If you want to use special printing op tions for a particular job, change the driver settings before sending the job to the printer . For example, if you want to print two copies of a document, sele ct this setting in the driver before printing that job. 1 With the desi[...]

Selecting Printing Options 21 Basic Tab The Basic T ab all ows you to  S pecify the orientation of the media  S pecify the size of the original document  Select the output media size  Zoom (expand/reduce) documents  S pecify the p aper source  S pecify the type of me dia  S pecify the number of copies  T urn on/off job colla[...]

Selecting Printing Options 22 Overlay Tab  " Be sure to use overlays with print jobs with a paper size and orientation that matc hes the overlay form. In addition, if settings have been specifi ed for "Pages/Sheet" or "Booklet" in the printer driver , the overlay fo rm cannot be adjusted to match the specified settings. [...]

Selecting Printing Options 23 Version Tab The V ersion T ab allows you to view informatio n about the printer driver . Printing Options for the Window s Me/98SE PostScript File  " A tab for specifying printer settings appears in the dialog box. Paper Tab The Paper T ab allows you to  S pecify the size of the original document  Print s[...]

Printer Control Panel and Configuration Menu[...]

About the Control Panel 25 About the Control Panel The control panel, located on the top of the printer , allows you to direct the printer ’s operation. In addition, it displays the current status of the printer , including any condition t hat need s your attention. Control Panel Indicators and Keys No. Indicator Off On 1 The printer is not read [...]

About the Control Pa nel 26 Toner Supply Indicators The indicators shown belo w will appear , indicating the amount of toner that remains in the yellow (Y), magenta (M), cyan (C), and black (K) toner cartridges. 4  Moves right in the menu structure  Moves right through the available menu choices 5  Moves down in the menu structure.  Wit[...]

About the Control Panel 27 Printing the Menu Map The Menu Map helps you navigate the control panel menus. T o print the Menu Map: 1 On the control panel, select Print able Pages menu, and then press the Menu/Select key . 2 Select Menu Map , and then press the Menu/Select key . 3 Select Ye s , and then press the Menu/Select key .[...]

About the Control Pa nel 28 PROOF/PRINT MENU  " This menu item appears only if an optional hard disk is installed. With this menu item, print jobs that are saved on the hard disk by using W alk-Up Features on the Basic tab of the printer driver can be printed or deleted.  " All factory default values are sh own in bold.  " *[...]

About the Control Panel 29 Entering the Password In order to p rint or delete a se cured job, th e four-digit password specified from the printer driver must be entered. Fo llow the procedure described b elow to type in the four-digit password s pecified from the printer driver . 1 Press the Up and Down keys to increase o r decrease the first digit[...]

About the Control Pa nel 30 PRINTABLE PAGES MENU With this menu, printer information, such as the configuration page and the demo p age, can be pri nted.  " All factory default values are sh own in bold. MENU MAP Settings YES /NO Prints the menu map. CONFIGURATION Settings YES /NO Prints the configuration page. SUPPLIES PAGE Settings YES /N[...]

About the Control Panel 31 PAPER MENU With this menu, the media used for printing can be managed. All factory default values are sh own in bold. INPUT TRAY TRAY 1 MODE Settings AUTO /CASSETTE When pri nting from T ray 1, select whether th e pap er size and paper type set from the printer dri ver or the MEDIA SIZE and MEDIA TYPE settings set by sele[...]

About the Control Pa nel 32 TRAY 2** MEDIA SIZE Settings LETTER / A4 Select the setting for the size of paper loaded into Tray 2.  " The default setting for 1 10 volt printers is LETTER . The default setting for all 220 volt printers is A4 . MEDIA TYPE Settings PLAIN PAPER / LETTERHEAD Select the setting for the type of paper loaded into Tr[...]

About the Control Panel 33  " ** These menu items appear only if the optional T ray 2 is installed. TRAY SWITCHING* * Settings YES /NO If YES is selected and the specifie d paper tray runs out of paper during printing , a paper tray loaded with paper of the same size is automatically selected so printing can continue. If NO is selected and [...]

About the Control Pa nel 34 QUALITY MENU With this menu, settings for t he print quality can be specified.  " All factory default values are sh own in bold. TONER REMOVAL BLACK Settings YES /NO When YES is selected, the ca rousel rotates to the black toner cartridge, so that it can be replaced. For details on replacing the toner cartrid ge,[...]

About the Control Panel 35 DENSITY CAL REQUEST CAL Settings NO /YES If YES is selected, image adju stments are performed. MODE Settings ON /OFF If ON is selected, the image adjustmen ts are applied. If OFF is selected, image adjustments are not applied. DENSITY CONTROL BLACK Settings 1/2/ 3 /4/5 Adjust the density of the black toner to one of five [...]

About the Control Pa nel 36 CONNECTION SETUP MENU With this menu, interface settings can be specified.  " Restart the printer af ter ch anging settings in the NETWORK SETUP menu.  " All factory default values are sh own in bold. NETWORK SETUP TCP/IP ENABLE Settings YES /NO If YES is selected, TCP/IP is enabled. If NO is selected, TC[...]

About the Control Panel 37 SUBNET MASK Settings 0.0.0.0 S pecify the subnet mask for the network. Use the Up, Down, Left, and Right keys to specify the value. ENABLE HTTP Settings YES /NO S pecify whether or not HTTP is used. If YES is selected , the We b page provided to the printer by the built-in HTTP server is enabled. If NO is selected, the We[...]

About the Control Pa nel 38 NETZONE Settings Automatically entered S pecify the Macintosh EtherT alk zone. The zone name can contain a maximum of 16 characters. NETZONE2 Settings Automatically entered S pecify the Macintosh EtherT alk zone. The zone name can contain a maximum of 16 characters. ETHERNET SPEED Settings AUTO /100 FULL DUPLEX/100 HALF [...]

About the Control Panel 39 SYSTEM DEFAULT MENU With this menu, settings can be specified to adjust the operation of the printer , such as the time until the machine enters Energy Saver mode.  " * These menu items appear only if an optional hard disk is installed. ** This menu item appears only on 1 10 V units.  " All factory default[...]

About the Control Pa nel 40 PCL LINE TERMINA TION Settings CR=CR LF=CRLF / CR=CR LF=LF/ CR=CRLF LF=LF/ CR=CRLF LF=CRLF Select the definitions of the CR/L F codes in the PCL language. FONT PITCH SIZE Settings 44- 1000 -9999 S pecify the bitmap font size in the PCL language . FONT NUMBER Settings 0 -32767 S pecify the font used with the PCL language.[...]

About the Control Panel 41 DATE & TIME Settings yyyymmdd:hhmmss Set the date and time on the hard disk’s time-of-day clock. The settings appear in the followi ng order: year , month, day:hour , minutes, seconds. ENERGY SAVER Settings 15 MINUTES/ 30 MINUTES /1 HOUR/2 HOURS S pecify the length of time until the machine enters Energy Sav er mode[...]

About the Control Pa nel 42 SERVICE MENU With this menu, th e service represent ative can ad just the printer and perform maintenance operations. This menu canno t be used by the user . FORMAT FORMAT FLASH Settings NO /YES Select whether or not to initialize the flash RAM. If YES is selected, the flash RAM is initialized. FORMAT DISK Settings NO /Y[...]

About the Control Panel 43 LANGUAGE MENU The display lang uage of the message window can b e changed to the required language. The availab le languages are:  English  Sp a n i s h  French  German  Italian  Portuguese  Dutch  Swedish The default setting is English.[...]

Using Media[...]

Media Specifications 45 Media Specifications What types and sizes of media can I load?  " For custom sizes, use the printer driv er to specif y the setting s within the ranges shown in the above table. Media Media Size T r ay* Duplex Inch Millimeter A4 8.2 x 11.7 210.0 x 297.0 1/2 Yes A5 5.9 x 8.3 148.0 x 210.0 1 No B5 (JIS) 7.2 x 10. 1 182[...]

Media Types 46 Media Types Before purchasing a larg e quantity of special media, do a trial print with the same media and check the print quality . Keep media on a flat, level surfa ce in its original wrapper until it is time to load it. For information about recommended paper and specialty media, see the Recommended Media List at www .xerox.com/of[...]

Media Types 47  " Keep media between 35% and 85% rela tive humidity . T oner does not adhere well to moist or wet paper .  Layered  Adhesive  Folded, creased, curled, em bosse d, warped, or wri nkled  T oo slick, too coarse, or too textured  Different in texture (roughne ss) on the front and back  T oo thin or too thick ?[...]

Media Types 48 Envelopes Print on the front (add ress) side only . Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anythin g printed in these layered regions may be lost or faded.  " 43 lb. bond is also referred to as 90 lb. index stock. Use envelopes that are  Common office envelopes approved for[...]

Media Types 49 Labels A sheet of labels consists of a face s heet (the printing surfa ce), adhesive, and a carrier sheet:  The face sheet must follow the plain paper specifi cation.  The face sheet surface must cover the entire carrier sheet, and no adhesive shoul d come through on the surface. Y ou can print continuously with lab el s heets.[...]

Media Types 50 Letterhead T ry printing your data on a sheet of plain paper first to check placement. Cap acity Tr a y 1 Up to 200 sheets, depending on their size and thickness Tr a y 2 Up to 500 sheets, depending on the paper weight Orientation Face up Driver Media T ype Letterhead Wei g h t 60 to 90 g/m² (16 to 24 lb. bond) Duplexing See page 45[...]

Media Types 51 Postcards T ry printing your data on a sheet of plain paper fi rst to check placemen t. Use postcards that are  Approved for laser printers DO NOT use postc ards that are  Coated  Designed for in kjet printers  Precut or perforated  Preprinted or multicolored  " If the postcard is warp ed, press on the warped a[...]

Media Types 52 Transparencies  " Do not fan transparencies befor e loading them. Resu lting static electricity may cause printin g errors.  " If you touch the face of the trans parencies with your bare hands, print quality may be affected.  " Keep the printer path clean. T r ansparencies are especially sensitive to a dirty m[...]

Media Types 53 Glossy Stock T est all glossy stock to en sure acceptable performanc e and to ensure that the image does not shift. DO NOT use glossy stock that is  Mixed with any other media in the trays (as this will cause printer misfeeding)  S pecified for inkjet printers only Capacity T r ay 1 Up to 50 glossy sheets, depending on their th[...]

Media Types 54 What Is the Guaranteed Imageable (Printable) Area? The prin tabl e area on all media sizes is up to 4 mm (0.157 in.) from the edges of the media. Each media size has a specific imageab le area, the maximum area on which the printer can print clearly and withou t distortion. This area is subject to both hardwa re limits (the physical [...]

Media Types 55 Imageable Area—Envelopes Envelopes have a nonguarante ed imageable area that varies with envelope type.  " The envelope print orie ntation is determined by your application. 1 Guaranteed area 2 Nonguaranteed area 3 Nonimageable area: 4 mm (0.157 in.) Page Margins Margins are set through your application . Some applications [...]

Loading Media 56 Loading Media How do I load media? T ake off the top and bottom sheets of a ream of paper . Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray .  " Do not fan transparencies. CAUTION Although this p rinter was designed for printing on a w ide range of[...]

Loading Media 57 Tray 1 (Multipurpose Tray) For details on the types and sizes of media that can be printed from Tray 1, refer to “Media S p ecifications” on page 45 . Loading Plain Paper 1 Remove the lid from T ray 1, and then open the front panel of T ray 1. 2 Slide the media guides to provide more space between them.[...]

Loading Media 58 3 Load the paper face up in the tray .  " Do not load paper above the fill line in dicated on the label . Up to 200 sheets (80 g/m 2 [22 lb.]) of plain paper can be loaded into the tray at one time. 4 Slide the media guides against the edges of the paper .[...]

Loading Media 59 5 Close the front panel of T ray 1, and then re attach the lid. Other Media When loading media other than p lain paper , se t the me dia mode (for example, Envelope, Glossy , Label, Thick S tock or T ransparency) in the driver for optimum print quality . Loading Envelopes 1 Remove the lid from T ray 1, and then open the front panel[...]

Loading Media 60 3 Slide the media guides to provide more space between them. 4 Load the envelopes flap side down in the tray .  " Before loading envelope s, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed; otherwise the envelopes may be come wrinkled o r a paper jam may occ[...]

Loading Media 61  " For envelopes with the flap along th e long edge, load the envelopes with the flap toward the le ft of the printer. 5 Slide the media guides agains t the edges of the envelopes. 6 Close the front panel of T ray 1, and then re attach the lid.[...]

Loading Media 62 7 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the outp ut tray before opening the top cover.  " Do not touc h th e transfer belt.[...]

Loading Media 63 8 Raise both green fuser separator levers. 9 Carefully close the top cover .[...]

Loading Media 64 10 After you have finished printing envelopes and before relo ading paper , do the following: a Pull the lever , and then open the top cover .[...]

Loading Media 65 b Lower both green fuser separator levers . c Close the top cover .[...]

Loading Media 66 Loading Labels/Postcard/Thick Stock/Glos sy Stock and Transparency 1 Remove the lid from T ray 1, and then open the front panel of T ray 1. 2 Remove any media from the tray . 3 Slide the media guides to provide more space between them.[...]

Loading Media 67 4 Load the media face up in the tray .  " Up to 50 sheets can be loaded into the tray at one time . 5 Slide the media guides agai ns t the edges of the media. 6 Close the front panel of T ray 1, and then reattach the lid.[...]

Loading Media 68 Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possible. 2 Lift up T ray 2 to remove it.[...]

Loading Media 69 3 Remove the lid from T ray 2. 4 Press down the media pressure plate to lock it into place. 5 Load the paper face up in the tray .[...]

Loading Media 70  " Do not load above the 100% line. Up to 500 sheets (80 g/m 2 [22 lb.]) of plain paper can be loaded into the tray at one time . 6 Reattach the lid to T ray 2. 100% 75 50[...]

Loading Media 71 7 Reinsert T ray 2 into the printer .[...]

Duplexing 72 Duplexing Select paper with high opacity for dupl ex (2-sided) printi ng. Opacity refers to how effectively p aper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed da ta from one side of the page will show th rough to the other side. Check your application f[...]

Output Tray 73 The following Order settings are available when "Boo klet" is selected: 1 Load plain paper into the tray . 2 From the printer driver , specify the layout for duplex printing. 3 Click OK .  " With autoduplexing, the back side is printed first, and then the front side is printed. Output Tray All printed media is outpu[...]

Media Storage 74 Media Storage How do I store media?  Keep media on a flat, level surface in its original wrapper unti l it is time to load it. Media that has been stored for a lon g time out of its packaging may dry up too much and cause jams.  If media has been removed from its wrapper , place it in its original packaging and store in a co [...]

Replacing Supplies[...]

Replacing Consumables 76 Replacing Consumables About Toner Cartridges Y our printer use s four toner cartridge s: black, yellow , magenta, and cyan. Handle the toner cartridges carefully to avoid spilling tone r inside the printer or on yourself.  " The toner is nontoxic. If you get to ner on your skin, wash it off with cool water and a mil[...]

Replacing Consumables 77 When replacing a toner cartridge, refer to the followi ng table. For optimum print quality and performance, use on ly approved Xerox toner cartridges for your specific printer type, as listed in the table below . If you open the top cover , you can find your printer type and the toner cartridg e part numbers on the consum a[...]

Replacing Consumables 78 Do not hold, stand or store cartridges on their ends or turn them upside down; the toner inside the cartridge s may become caked or unequally distributed.  Away from salty air and corrosive gases, such as aerosols.[...]

Replacing Consumables 79 Replacing a Toner Cartridge Note: Be careful not to sp ill toner while re placing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. If TONER OUT ACTION on the QUALITY/TONER OUT ACTION menu is set to STOP , the message REPLACE X TONER (where " X " represents the color of the toner)[...]

Replacing Consumables 80 2 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the outp ut tray before opening the top cover.  " Do not touc h th e transfer belt. PLEASE WAIT Then, it displays OPEN DOOR AND/ REPLACE X TONER Press Key Until Display Reads[...]

Replacing Consumables 81 3 Open the front cover a nd check that th e toner cartri dge to be repl aced has rotated to the exchange position.  " Y o u can identify the toner cartridge by the color of the handle and by the letter molded into the handle : C (cyan), M (magenta), Y (yellow), and K (black). 4 Pull the handle on the toner cartridge[...]

Replacing Consumables 82 6 Shake the cartridge a few times to distribute the toner .  " Make sure that the toner roller co ver is securely attached before shaking the toner cartridge. 7 Remove the cover from the toner roller .  " Do not touch or scra tch the toner rolle r .[...]

Replacing Consumables 83 8 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge.  " Before inserting the toner cartridge, make sure that the color of the toner cartridge to be i nstalled is the same as the label on the toner cartridge carousel. 9 Press down on the toner cartridge un til it snaps[...]

Replacing Consumables 84 10 Close the front cover . 11 Carefully close the top cover .  " The printer must complete a calibra tion cycle (less than 2 minutes) after the toner cartridge has been re placed. If you open the top cover before the message READY appears, the printer sto ps and repeats the calibration cycle.[...]

Replacing Routine Maintenance Items 85 Replacing Routine Maintenance Items Replacing the Imaging Unit 1 Pull the lever , and then open the top cove r .  " If there is paper in the output tray , remove i t. Fold up the output tray before opening the top cover.  " Do not touch the transfe r belt. 2 Carefully pull out the imaging unit.[...]

Replacing Routine Maintenance Items 86 Note: Dispose of the used i maging unit a ccording to your local regu lations. Do not burn the imaging unit. 3 Clean the laser lens by wiping it with a soft, dry cloth. 4 Prepare a new imaging unit.  " Do not touc h the drum on the i maging uni t.[...]

Replacing Routine Maintenance Items 87 5 Install the new imaging unit. 6 Carefully close the top cover .  " The printer must comp lete a calibration cycle (less than 2 minutes) after the imaging unit has been replaced. If you open the top cover before the message READY appears, the printer stops and repeats the calibration cycle.[...]

Maintaining the Printer[...]

Cleaning the Printer 89 Cleaning the Printer CAUTION Read all cauti on and warning l abels carefully , making sure to follow any instructions contained in them. These labels are located on the inside of the printer ’s covers and th e interior of the printer b ody . Handle the printer with care to preserve i ts life. If dust and paper scraps remai[...]

Cleaning the Printer 90  Do not leave the printer ’s covers open for any length of time, especially in well-lit places; light may damage the imaging unit.  Do not open the printer during printing .  Do not tap media stacks on the printer .  Do not lubricate or disassemble the printer .  Do not tilt the printer .  Do not touch th[...]

Cleaning the Printer 91 CAUTION Be sure to turn off the printer and unplug the power cord before cleani ng. Exterior Control Panel V entila tion Grill Printer Exterior Filter[...]

Cleaning the Printer 92 Interior Cleaning the Media Feed Ro ller and Laser Lens 1 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the output tray before opening the top cover.  " Do not touch the transfer belt. 2 Carefully pul l out the imaging unit.[...]

Cleaning the Printer 93 CAUTION Position the removed imaging unit as shown in the illustration at the right. Be sure to keep the imaging unit hori zont al and place it where it will not become dirty . Do not leave the imaging un it removed f or more tha n 15 minutes, and do not place the removed imaging unit in a location where it would be exposed [...]

Cleaning the Printer 94 4 Clean the laser lens by wiping them with a soft, dry cloth. 5 Reinstall the imaging unit.[...]

Cleaning the Printer 95 6 Carefully close the top cover .[...]

Cleaning the Printer 96 Cleaning the Duplex Unit Feed Rollers 1 T urn off the printer and disconnect the power cord and interface cables. 2 Open the duplex cover . 3 Clean the feed rollers by wiping them with a soft, dry cloth.[...]

Cleaning the Printer 97 4 Carefully close the duplex cover .[...]

Cleaning the Printer 98 Cleaning the Media Feed Rollers for Tray 2 1 T urn off the printer and disconnect the power cord and interface cables. 2 Lift the printer off of T ray 2 and temporarily place it on a sturdy flat surface.[...]

Cleaning the Printer 99 3 Clean the media feed rollers by wip ing them with a soft, dry cloth. 4 Lift the printer and reinstall it on top of T ray 2.[...]

Storing the Printer 100 Storing the Printer Note: If this printer is not to be use d for an extended period of time, store the printer with both green fuser sep a rator levers raised (set to the envelope position).[...]

Troubleshooting[...]

Introduction 102 Introduction This chapter provides information to aid you i n resolving printer prob lems you may encounter , or at least guide you to the proper sources for help . Printin g a Configuration Page Print a configuration page to verify the printer is config ured correctly . Printing the configuration page Page 102 Preventing media mis[...]

Preventing Paper Jams 103 Preventing Paper Jams Make sure that... Media matches the printer specifications. Media is flat, especiall y on the leading edge. The printer is on a hard, flat, level surface. Y ou store media in a dry location away fro m moisture and humidity . Y ou remove transparencies from the out put tray immediately after printing t[...]

Understanding th e Media Path 104 Understanding the Media Path Understanding the printer ’s media path will help you locate media misfeed s. 1 Output tr ay 2 T ransfer belt 3 T one r cartridge carousel 4 Imaging un it 5 Tr a y 1 6 T ray 2 (optional) 7 Duplex unit (optional) 8 Fuser 1 2 4 5 6 7 8 3[...]

Clearing Paper Jams 105 Clearing Paper Jams T o avoi d damage, always remove mi sfed media gently , withou t tearing it. Any piece of media left in the printer, w hether large or small, can obstruct the media path and cause further misfee ds. Do not rel oad media that has misfe d. Note: The image is not fixed on the media before th e fusing process[...]

Clearing Paper Jams 106 Paper Jam Messages and Clearing Procedures The first column in the following table identifies the jam messages that are displayed on the front panel. The second column in the following table identifies which jam procedure can be used to clear each jam. Paper Jam Message Page Reference PAPER JAM TRAY 1 Page 107 PAPER JAM FUSE[...]

Clearing Paper Jams 107 Clearing a Paper Jam in the Prin ter 1 Pull the lever , and then open the top cove r .  " If there is paper in the output tray , remove i t. Fold up the output tray before opening the top cover.  " Do not touch the transfe r belt. 2 Carefully pull out the imaging unit.[...]

Clearing Paper Jams 108 CAUTION Position the removed imaging unit as shown i n the illustration below . Be sure to keep the ima ging unit horizo ntal and pl ace it where it will not become dirty . Do not leave the imaging unit removed for more than 15 minutes, and do not place the removed imaging unit in a location where it would be exposed to dire[...]

Clearing Paper Jams 109  " Always remove the jammed paper in the feed direction as shown only . If it is difficult to remove the paper from the fuser , raise both green fuser separator levers to the position for envelope prin ting, and then remove the paper . After removing the paper , set both green fuser separator levers to their original[...]

Clearing Paper Jams 110 5 Carefully close the top cover .[...]

Clearing Paper Jams 111 Clearing a Paper Jam From Tray 2 1 Pull out T ray 2 as far as possible. 2 Lift up T ray 2 to remove it.[...]

Clearing Paper Jams 112 3 Remove any jammed paper . 4 Remove the lid from T ray 2, and then remove all paper from the tray . 5 Fan the paper , and align its edges.[...]

Clearing Paper Jams 113 6 Load the media in Tray 2, and attach the lid. 7 Reinsert T ray 2.[...]

Clearing Paper Jams 114 Clearing a Paper Jam from the Duplex Un it 1 Open the duplex cover . 2 Carefully pull o ut the jammed paper .  " Always remove the ja mmed pa per in the feed directi on as shown only . 3 Close the dup lex cover .[...]

Solving Problems with Paper Jams 115 Solving Problems with Paper Jams  " Frequent jams in any area indicate that area should be checke d, repaired, or cleaned. Repeated jams may also happen if you’ re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together . The front edges of the media are not[...]

Solving Problems with Paper Jams 116 Media is misfeeding. The media is not correctly positioned in the tray . Remove the misfed medi a and reposition the media properly in the tray . The number of sheets in the tray exceeds the maximum allowed. Remove the excess media and reload the correct number of sheets in the tray . The media gu ides are not c[...]

Solving Other Problems 117 Solving Other Problems Symptom Cause Solution Printer power is not on. The power cord is not correctly plugged into the outlet. T urn off the printer , confirm that the power cord is correctly plugge d into the outlet, and then turn on the printer . Something is wrong with the ou tlet connected to the printer . Plug anoth[...]

Solving Other Problems 118 Printing takes too much time. The printer is set to a slow printing mode (for example, thick stock or transparency). It takes more time to print with special media. When using regular paper , make sure that the media type is set properly in the driver . The printer is set to power saving mode. It takes time for printing t[...]

Solving Other Problems 119 Printer resets or turns off frequently . The power cord is not correctly plugged into the outlet. T urn off the printer , confirm that the power cord is correctly plugge d into the outlet, and then turn on the printer . A system error occurred . Contact your local Xerox service representative with the error information. Y[...]

Solving Other Problems 120 The web-based utility cannot be accessed. The CentreW are IS Administrator ’s password is incorrect. The CentreW are IS Administrator password has a 6-character minimum and a 16-character maximum. For details of the CentreWare IS administrator password, see the Phaser 6120 Reference Guide on the Software and Documentati[...]

Solving Problems with Printing Quality 121 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or mo re of the toner cartridges may be defective. Remove the toner cartridges an d check if any is damaged. The imag ing unit m ay be defective. Remove the imaging unit and c[...]

Solving Problems with Printing Quality 122 Image is too light; there is low image density . Laser lens is dirty . Clean the laser le ns. The media is moi st from humidity . Remove the moist media and replace with new , dry me dia. There is not much toner left in the cartridge. Replace the toner cartridge. One or more of the toner cartridges may be [...]

Solving Problems with Printing Quality 123 Irregular print or mottled image appears. The medi a is moist from humidity . Adjust the humidity in the media storage area. Remove the moist media and replace it with new , dry media. Unsupported media (wrong siz e, thickness, type, etc.) is being used. Use Xerox-approved media. See “Media S pecificatio[...]

Solving Problems with Printing Quality 124 There are toner smudges or residual images. The two fuse r separator levers are adjusted for envelope printing. Return both green fuser separator levers to the plain paper setting. One or more of the toner cartridges are defective or installed incorrectly . Remove the toner cartridges and check each for da[...]

Solving Problems with Printing Quality 125 Image defects. The laser lens is dirty . Clean the laser lens. A toner cartridge may be leaking. Remove the toner cartridges an d check for damage. If it is damaged, replace it. A toner cartridge may be defective. Remove the toner cartridge with the color causing the abnorma l image. Replace it with a new [...]

Solving Problems with Printing Quality 126 If the problem is not resolved, even after all of the above have been performed, contact T echnical Support with the error information. The color has a poor reproduction or has poor color density . The imaging unit may be defective. Remove the imaging unit and check fo r damage. If it is damaged, replace i[...]

Status, Error, and Service Messages 127 Status, Error, and Service Messages S t atus, error , and service messages are disp layed in the control panel message window . They provide information about your printer and help you locate many prob lems. When the con dition associa ted with a displa yed message has changed, the message is cleared from the[...]

Status, Error, an d Service Messages 128 PROCESSING The printe r is processing dat a. No action needed . PHASER 6120 STARTING SYSTEM The printer is be ing sta rted up. WARMING UP The printer is warmi ng up. This message... means... do this...[...]

Status, Error, and Service Messages 129 Error Messages (Warning) This message... means... do this... CANNOT ROTATE CARTRIDGE A problem occurred, such as a paper jam, tha t prevents the toner cartridge carousel from rotating. If a paper jam occurred, clear the jammed paper . DISK NEAR FULL The optional hard disk is full. Delete print jobs saved on t[...]

Status, Error, an d Service Messages 130 PAPER SIZE MISMATCH When using Tray 1: The paper size set from the printer driver is different from the size of paper loaded into T ray 1. This message appears when PAPER MENU/ INPUT TRAY/TRAY 1 MODE is set to AUTO . Printing continues with paper of a different size, even if this message appeared. T o print [...]

Status, Error, and Service Messages 131 Error Messages (Operator Call) This message... means... do this... DISK ERROR The hard disk is full or damaged. Initialize the hard disk or , if the error continues to occur , replace the hard disk. T o ini tialize the hard disk, select SYSTEM DEFAULT/FORMAT/ FORMAT DISK . DISK FULL The hard disk is full or d[...]

Status, Error, an d Service Messages 132 PUT "SIZE" "TYPE" IN TRAY 1 The paper size set from the printer driver is different from the size of paper loaded into T ray 1. This message appears when PAPER MENU/ INPUT TRAY/TRAY 1 MODE is set to CASSETTE . When PAPER MENU/ INPUT TRAY/AUTO CONTINUE is set to ON : Printing continues wit[...]

Status, Error, and Service Messages 133 Service Messages These messages indica te a more serious e rror that can only b e corrected by a customer service engineer . If one of these messages appears, turn the printer off, then turn it on again. If th e problem persists, contact your local vendor or authorized service provider . This service message.[...]

Status, Error, an d Service Messages 134 Web Links Xerox provides several websites that offer additional help on your Phaser 6120 printer . Resource Link T echni cal support information for your printer including online T echni cal Support, driver downloads, documentation, and much mo re: www .xerox.com/office/6120support Supplies for your pri nter[...]

Installing Options[...]

Introduction 136 Introduction CAUTION Use of non-Xerox supplies is not recommended. The Xerox W arranty , Service Agreements, and T otal Satisfaction Guarantee do not cover damag e, malfunction, or degradation of perf ormance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer . The T otal Satisfaction G[...]

Dual In-Line Memory Module (DIMM) 137 Dual In-Line Memory Module (DIMM)  " Y o u may need additional memory (DIMM) for complex graphics and for duplex printing. A dual in-line memory module (or DI MM) is a comp act circuit board with surface-mount memory chips. Y our printe r comes with 128 MB SDRAM printer memory on board. However , you ca[...]

Dual In-Line Memory Module (DIMM) 138 2 Using a coin, remove the screw on the back of the printer . 3 Remove the rear panel.  " Since there are two hooks on the right side of the panel, remove the rear panel by gently pulling the left side of the panel toward you, then sliding the panel off to the left.[...]

Dual In-Line Memory Module (DIMM) 139 4 Insert the new DIMM straight into the DIMM connector unti l the latches snap into the locked position. Observe the keyed side of the DIMM to align it with the connector . If you cannot snap the DIMM into place, do not force it. Reposition it, making sure that the DIMM is seated completely in the connector . 5[...]

Hard Drive 140 Hard Drive If a hard disk is installed, fonts can be downloaded and saved, and the overlay function can b e used. Installing a Hard Drive CAUTION It’s very import ant to protect the prin ter controller board and any associated circuit boards from electrostatic dama ge. Before perfo rming this proced ure, review the antistatic cauti[...]

Hard Drive 141 3 Remove the rear panel.  " Since there are two hooks on the right side of the panel, remove the rear panel by gently pulling the left side of the p anel toward you, then sliding the panel off to the left. 4 Attach the mounting pin on t he printer controller board.  " Be sure to slide the tab on the hard disk mounting[...]

Hard Drive 142 5 Attach the spacer to the hard disk controller board.  " Ensure that you have remove d the plastic strip that covers the lithium battery . 6 Attach the hard disk to the printer controller board. 7 Reinstall the panel and tighten the screw .  " If you removed the duplex unit in step 1, reinstall it.[...]

Hard Drive 143 8 Reconnect all interfac e cables. 9 Reconnect the power cord, an d turn on the pr inter . 10 Enable the hard disk in the driver . For instruction on enabling th e hard disk, see “Selecting Driver Options/Defaults (for Window s)” on page 17 .[...]

Duplex Unit 144 Duplex Unit Duplex (2-sided) printing can be perfo rmed automatically with the duplex unit and enough memory in stalled. See “Duplexing” on page 72 . Installing the Duplex Unit 1 T urn off t he printer .  " T o ensure the best print quality , inst all the memory module that was shipped with the Duplex Unit be fore instal[...]

Duplex Unit 145 2 Remove the two knockout plates. 3 Prepare the duplex unit.  " Before installing the duplex unit, open the duplex cover and check that the knobs are positioned vertically . After checking the knob, close the cover .[...]

Duplex Unit 146 4 Install the duplex unit. 5 Open the cover of the duplex unit.  " Since the duplex unit is not yet secured to the printer , hold the duplex unit in place when opening its cover.[...]

Duplex Unit 147 6 While pushing in the knobs, gently tu rn them clockwise until they are horizontal. The duplex unit is secured in place.  " Make sure that both kn obs are securely locked. 7 Close the duplex cover . 8 Enable the duplex unit in the driver . For instruction on enablin g the duplex unit, see “Selecting Driver Options/Defaul [...]

Tray 2 148 Tray 2 If T ray 2 is installed, up to 500 additional sheets of A4/Letter-size pa per can be loaded. Installing Tray 2 Note: Since consumables are installed in the printer , be sure to keep the printer level when moving it in order to preve nt accidental spills. 1 T urn off the printer and disconnect the power cord and interface cables. 2[...]

Tray 2 149 3 Lift the printer and place it on top of T ray 2, making sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the printer . 4 Enable the T ray 2 in the driver . Fo r instruction on enabling Tray 2, see “Selecting Driver Options/Defaults (for Windows)” on page 17 .[...]

Appendix[...]

User Safety Summary 151 User Safety Summary Y our printer and the recommended supp lies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of you r printer . Electrical Safety  Use the power cord supplied with you r printer .  Plug the powe r cord direc[...]

User Safety Summar y 152 The power cord is attached to the printe r as a plug-in device at the back of the printer . If it is necessary to disconnect all electrical po wer from the printer , disconnect the power cord from the electrical outlet. WARNING! Do not remove the covers or guards that are fastened wi th screws unless you are installing opti[...]

User Safety Summary 153 Operational Safety Y our printer and supplie s were designed and tested to me et strict safety requirements. These include sa fety agency e xamination, approval, an d complianc e with esta blished envi ronment al sta ndards. Y our attention to the following safety guidelines hel ps to ensure the continued, safe opera tion of[...]

User Safety Summar y 154 Moving the Printer Follow these guidelines to avoid inju ring yoursel f or damaging the printer:  T urn off the printer and unplug all power cables before moving the printer .  Always lift the printer from the design ated lift points.  Do not place any food or liquids on the prin ter . CAUTION Damage to the printer[...]

Safety Specifications 155 Safety Specifications Technical Specifications Printer Printer Safety standards 11 0 v o l t UL 60950-1, CSA C22.2 No. 60950- 1-03 220 volt EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950-1) EMC standards 11 0 v o l t FCC p art 15 subpart B class B ICES-003 220 volt EU Directive 89/336/EEC EU Directive [...]

Technical Specifications 156 Print speed Simplex Monochrome: 20.0 pages per minute for A4, Letter (plain paper) Full col or: 5 .0 pages per minute for A4, Letter (plain paper) Duplex Monochrome: 1 1.4 pages per minute for A4, Letter (plain paper) Full col or: 5 .0 pages per minute for A4, Letter (plain paper) W arm-up time 1 10 volt: Avg. 52 second[...]

Technical Specifications 157 Amperage 1 10 to 127 V : 1 1 A or less 220 to 240 V: 7 A or less Acoustic Noise Printing: 53 dB or less S t andby: 35 dB or less External dimensions Height: 341 mm (13.4 in.) Width: 442 mm (17.4 in.) Depth: 395 mm (15.6 in.) Wei gh ts Printer: approxim ately 20.5 kg (45 lb) T oner cartridge: S t andard in-box ca rtridge[...]

Technical Specifications 158 Consumable Life Expectancy Chart User-Replaceable Service-Replaceable Item A verage Life Expect ancy (in Sim plex Pages) T o ner cartridge At 5% coverage St andard in-box Cartridg e = 1,500 p ages (Y , M, C) 4,500 p ages (K) Replacement Cartridge = S tandard-cap acity: 1,500 pages (Y , M, C) High-capacity: 4,500 pages ([...]

Material Safety Data Sh eet 159 Symbols Marked on Product Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6120 prin ter , go to www .xe rox.com/office/msds . For the Customer Support C enter phone numbers, see the informa tio n sheet that shi pped with yo ur printer or go to www . xerox.com/office/contacts . Us[...]

Product Recycling and Disposal 160 Product Recycling and Disposal All Countries If you are managing the dis posal of your Xerox product, please note that the product contains lead, mercury , and other materials whose disposal may be regulated due to environmental considerations in certain countries or states. The presence of lead and mercury is ful[...]

Product Recycling and Disposal 161 Professional/Business Environment North America Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-8 00-ASK-XEROX) to determine whether this Xerox product is part of the pr ogram. For more information about Xerox environmental programs, visit www .xerox.com/e[...]

Appendix[...]

Regulatory Information (English Only) 163 Regulatory Information (English Only) Xerox has tested this product to electromagnetic emissi on and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United States (FCC Regulations) This equipment has been tested an[...]

Regulatory Information (English Only) 164 Low Voltage Directive 73/23/EEC as amended EN 60950:2000 Electromagnetic Compatibility Directive 89 /336/EEC as amended EN 55022:1998+A1:20 00 +A2:2003 EN 55024:1998+A1:20 00 +A2:2003 EN 61000-3-2:2000 EN 61000-3-3:1995+A1:2 000[...]

Index 165 A Antistatic protection , 136 B BOOTP , 10 C Consumables Toner cartridge , 76 Control panel , 25 D DHCP , 7, 10 Drivers PCL , 15 PostScript , 14 PPD files , 14 Dual in-line memory module , 13 7 Duplexing , 72 Duplex unit , 144 E Electrostatic discharge , 136 Enable Options Macintosh , 19 Envelope , 48 Error messages , 129 Ethernet interfa[...]

Index 166 H Hard drive , 140 HTTP , 11 I Imageable area , 54 IP address Manual setting , 8 IPP , 11 J Jams Clear from Tray 2 , 111 Clearing , 105 Duplex unit , 114 Solving problems , 115 L Labels , 49 Letterhead , 50 Loading med ia , 56 LPD/LPR , 11 M Maintenance , 89 Media Clearing misfee ds , 105 Imageable area , 54 Loading , 56 Path , 104 Preven[...]

Index 167 P Paper Clearing jams , 105 Preventing ja ms , 103 Paper Jams Clear from Tray 2 , 111 Duplex unit , 114 Solving problems , 115 Plain paper , 46 Port 9100 , 12 Postcard , 51 Preventing media misfee ds , 103 Print quality , 121 Printer Parts , 3 Printer driver Printing options (Windows) , 19 Printer driver (PostScript, PCL) , 20 Advanced ta[...]