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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Dell DHP. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Dell DHP или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Dell DHP можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Dell DHP, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Dell DHP должна находится:
- информация относительно технических данных устройства Dell DHP
- название производителя и год производства оборудования Dell DHP
- правила обслуживания, настройки и ухода за оборудованием Dell DHP
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Dell DHP это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Dell DHP и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Dell, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Dell DHP, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Dell DHP, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Dell DHP. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Страница 1
www .dell.com | support.dell.com Dell™ OptiPlex™ Systems Setup and Quick Reference Guide Models DHS, DHP , and DHM 0W825bk2.book Page 1 Mond ay, June 28, 2004 5:58 PM[...]
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0W825bk2.book Page 2 Mond ay, June 28, 2004 5:58 PM[...]
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Contents 3 Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Finding Information for Y our Computer . . . . . . . . . . . . . . 5 CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 8 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 When Using Y our Computer . . . . . . . . . . . . . .[...]
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4 Contents Dell Sof tware and P eripherals (Canada Only) . . . . . . . . . . 33 One- Y ear End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 34 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) . . . . . . . 36 0W825bk2.book Page 4 Mond ay, June 28, 2004 5:[...]
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Setup and Quick R eference Guide 5 About This Guide This document contains getting started/setup, solving problems, and safety , regulatory , and warranty information about your Dell ™ OptiPlex™ computer . T o obtain the latest versions of the documen ts on your hard drive, see the Dell Support website at support.dell.com . Regulatory model num[...]
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6 Setup and Quick R eference Guide www .dell.com | support.dell.com • Express Service Code and Service T ag • Microsoft ® W indows ® License Label Express Service Code and Product Key L abel These labels are located on your computer . • How to reinstall my operating system Operating System CD and Installation Guide After you reinstall your [...]
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Setup and Quick R eference Guide 7 • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with other users and technical support • Documentation for my computer Dell Support W ebsite — support.dell.com The Dell Support website provides several online tools, including: • Solutions — T[...]
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8 Setup and Quick R eference Guide www .dell.com | support.dell.com CAUTION: Safety Instructions Use the following safety guidel ines to help ensure your own person al safety and to help protect your computer and working environm ent from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service [...]
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Setup and Quick R eference Guide 9 • T o avoid shorting out your computer when di sconnecting a network cable, first unplug the cable from the network adapter on the back of your computer , and then from the network jack. When reconnecting a network cabl e to your computer , first plug the cable into the network jack, and then into the network ad[...]
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10 Setup and Quick R eference Guide www .dell.com | support.dell.com When Using Y our Computer As you use your computer , observe t he following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed. • Y our computer is equippe[...]
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Setup and Quick R eference Guide 11 When W orking Inside Y our Computer Before you open the computer cover , perform t he following steps in t he sequence indicated. CAUTION: Do not attempt to ser vice the computer yourself, ex cept as explained in your online Dell documentation or in instruct ions other wise provided to you by Dell. Always follow [...]
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12 Setup and Quick R eference Guide www .dell.com | support.dell.com Getting Started/Setup CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the System Information Guide . NOTICE: If your computer has an expansion card inst alled (such as a network card), connect the appropriate cable to the card, n[...]
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Setup and Quick R eference Guide 13 6 V erify that the voltage selection switch is set correctly for your location. Y our computer is equipped wi th one of the following: • A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and operate at only one voltage (see the [...]
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14 Setup and Quick R eference Guide www .dell.com | support.dell.com Desktop Setup — Without Expansion Cards Desktop Setup — With Expansion Cards NOTE: If your system has two video connectors, the in tegrated video connector is disabled and has a protective cap on it. Use the expansion ca rd connector as shown in the illustration. For more info[...]
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Setup and Quick R eference Guide 15 Mini- T ower Setup — Wi thout Expansion Cards Mini- T ower Setup — With Expansion Card A B C D monitor keyboard mouse speakers network USB A B C D LINE OUT monitor flat-panel monitor speakers network 0W825bk2.book Page 15 Monday, June 28, 2004 5:58 PM[...]
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Страница 16
16 Setup and Quick R eference Guide www .dell.com | support.dell.com NOTE: If your system has two video connectors, the in tegrated video connector is disabled and has a protective cap on it. Use the expansion ca rd connector as shown in the illustration. For more information on setting up monitors with your specific graphics card, see "Monito[...]
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Setup and Quick R eference Guide 17 F or dual-monitor capable cards with 1 DVI and 1 VGA connector Single D VI/Single VGA • Use the appropriate connector when you connect to one or two monitors. Dual VGA W ith VGA Adapter • Use the VGA adapter when you want to connect to two VGA monitors. F or dual-monitor capable ca rds with 2 DVI connectors D[...]
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18 Setup and Quick R eference Guide www .dell.com | support.dell.com Completed Setup Solving Problems Dell provides a number of tools to help you if your system does not perform as expected. F or the latest troubleshooting information available for your system , see the Dell Support website at support.dell.com . Y ou can also find descriptions of D[...]
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Setup and Quick R eference Guide 19 If computer problems occur that requir e help fr om Dell, write a detailed description of the error , beep codes, or diagnostics light pa tterns; record your Expr ess Service Code and Service T ag Number below; and then contact De ll from the same location as your computer . See "F inding Information for Y o[...]
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20 Setup and Quick R eference Guide www .dell.com | support.dell.com 3 Click OK to continue. T o complete the installation, respond to the prompts offer ed by the installation program. 4 Click Next at the W elcome Dell System Owner screen. 5 Select the appropriate System Model , Operating System , Device T ype , and To p i c . Drivers for Y our Com[...]
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Setup and Quick R eference Guide 21 Start the Dell Diagnostics from ei ther your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Y our Hard Drive 1 Shut down and restart the computer . 2 When the DELL ™ logo appears, pr ess <F12> immediately . NOTE: If you receive a message [...]
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22 Setup and Quick R eference Guide www .dell.com | support.dell.com 8 Select Run the 32 Bit Dell Diagnostics from the number ed list. If multiple versions are listed, select the version appropriate for your platform. 9 When the Dell Diagnostics Main Menu appe ars, select the test you want to run. 10 When the tests are completed, r emove the CD. 11[...]
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Setup and Quick R eference Guide 23 • Class B designates a device which may be op erated in residential settings as well as business or industrial environments. Class A Class A equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC R ule s. These limits are designed to provide re[...]
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24 Setup and Quick R eference Guide www .dell.com | support.dell.com The following information is provided on the de vice or devices covered in this document in compliance with FCC regulations: • Model number: DHS, DHP , and DHM • Company name: Dell Computer Corporation One Dell W ay Round Rock, T exas 78682 USA 512-338-4400 NOTE: Additional re[...]
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Setup and Quick R eference Guide 25 Limited W arranties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Ca nada come with either a 90-day , one-year , two-year , three-year , or four -year limited warran ty . T o determine which warranty you purchased, see the invoice that accompanied your hardwar e product(s). The follo[...]
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26 Setup and Quick R eference Guide www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND TH E REMEDIES PROVIDED FOR IN THIS LIMITED W ARRANTY OR FOR CONSEQUENTIAL OR INCIDENT AL DAMA GES, INCLUDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD P ART Y CLAIMS A GAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR [...]
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Setup and Quick R eference Guide 27 When you contact us, we will issue a Return Material Au thorization Number for you to include with your r eturn. Y ou must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in ship ment. W e wi[...]
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28 Setup and Quick R eference Guide www .dell.com | support.dell.com What do I do if I am not satisfied? W e pride ourselves on our great custom er service. If you are not satisfied with the service you receive under this limited warranty , please let us know . W e have found that the best way to resolve issues regar ding our limited warranty is to[...]
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Setup and Quick R eference Guide 29 • Reconditioned or R e furbished Dell-Branded Hardware P roducts and P arts — All reconditioned or refurbished Dell-branded server and st orage products may be returned with in thirty days from the invoice date. All other reconditioned or refurbished Dell- branded har dware products and parts may be returned [...]
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30 Setup and Quick R eference Guide www .dell.com | support.dell.com THIS W ARRANTY GIVES Y OU SPECIFIC LEGAL RI GHTS, AND YOU MA Y ALSO HAVE OTHER RIGHTS WHICH V ARY FROM PRO VINCE TO PRO VINCE. DELL'S RESPONSIBILIT Y FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITE D TO REP AIR AND REPLACEMENT AS SET FOR TH IN THIS W ARRANTY ST A TEMENT , F[...]
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Setup and Quick R eference Guide 31 What do I do if I need warranty service? Before the warranty expir es, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available. What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all other [...]
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32 Setup and Quick R eference Guide www .dell.com | support.dell.com W e will pay to ship the part to you if you use an address in Canada. Otherwise , we will ship the part freight collect. W e will also include a prepaid shipping container with each replacement part for your use in r eturning the replaced part to us. NOTE: Before you replace parts[...]
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Setup and Quick R eference Guide 33 • If you are a Government, Education, or Healthcar e Customer , or an Individual Home Consumer who purchased through an Employee Purchase P rogram, go to www .dell.com/us/en/pub/topics/sbtopic_016_ccare.htm If you do not have Internet access, please call Dell at 1-800-326-9463. "T otal Satisfaction" R[...]
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34 Setup and Quick R eference Guide www .dell.com | support.dell.com Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded pe ripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory , docking stations, an d projectors). T o determine which limited warranty ap[...]
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Setup and Quick R eference Guide 35 Limitation and Statutory Rights Dell makes no other warranty , guarantee or like statement other than as ex plicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever , to the fullest extent permitted by law . In the absence of applicable legislation, this Guarantee will be the[...]
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36 Setup and Quick R eference Guide www .dell.com | support.dell.com Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from de[...]
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Setup and Quick R eference Guide 37 Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundreds of peopl[...]
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38 Setup and Quick R eference Guide www .dell.com | support.dell.com 0W825bk2.book Page 38 Monday, June 28, 2004 5:58 PM[...]