Dell UP2414Q инструкция обслуживания

Model No. : UP241 4Q Regulatory model: UP2414Qt Regulatory type: UP2414Q001 Dell UltraSharp 24 Monitor User’s Guide[...]

NOTE : A NOTE indicates important in formation that helps you make better use of your computer . CAUTION : A CAUTION indicates potential damage to hardwar e or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change wit[...]

 3 Contents 1 About Y our Monitor .................................. 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . 7 Monitor Specifications . . . . . . . [...]

4  Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . 55 T roubleshooting the Card Reader . . . . . . . . . . . . . . . . . . . . 56 5 Appendix ........................................... 58 WARNING: Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 58 FCC Notices (U.S. Only) and Other R egulator y Informatio[...]

About Y our Monitor  5 About Y our Monitor Package Contents Y our monitor ships with the components shown below . Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain c ountries. NOTE: [...]

6  About Y our Monitor • Po werCable(variesby countries) • DisplayP ortcable(Mini- DPtoDP) • USB3.0upstr eamcable (enablesthe USBportson themonitor) UP2414Q UltraSharp Monitor Dell ™ P/N 6KHMD Rev. A00 P/N 90.7V739 .011 October 2013 Made in China • Driversand Do[...]

About Y our Monitor  7 • Plugandplaycap abilityifsupportedbyyoursyst em. • On-Scr eenDisplay(OSD)adjustmentsf oreaseofset-upandscreen optimization. • Softwar eanddocumentationmediaincludesaninformationle (INF),ImagecolorMatchingFile?[...]

8  About Y our Monitor Back View 1 2 3 4 5 6 7 Back view Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESA- compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory appr ovals. 3 Security lock slot Secures monitor with [...]

About Y our Monitor  9 Side View Bottom View 1 7 7 23 45 6 Label Description Use 1 AC power connector T o connect the monitor power cable. 2 DisplayPort in connector Connect your computer with DP cable. 3 Mini DisplayPort in connector Connect your computer with Mini DP to DP cable. 4 HDMI connector Connect your computer with HDMI cable. 5 USB up[...]

10  About Y our Monitor Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT L CD Panel type In Plane Switching Viewable image Diagonal Horizontal, Active Area V ertical, Active Area Area 60 . 47 cm (23.8-inches viewable image siz e) 527 .04 mm (20 .7 inches) 296. 46 mm (11.7 inches) 156246 .28 mm 2 (242.2 inches 2 ) [...]

About Y our Monitor  11 Preset Display Modes DisplayMode Horiz ontal Frequenc y (kHz) V ertical Frequenc y (Hz) PixelClock (MHz) SyncPo larity (Horizontal/ V ertical) 720x400 31.5 70.0 28.3 -/+ 640x480 31.5 6 0.0 25.2 -/- 640x480 37 .5 75.0  31.5 -/- 800x600 37 .9 6[...]

12  About Y our Monitor Physical Characteristics Connector type DisplayPort connector . Mini DisplayPort connector . HDMI connector . USB 3. 0 update stream port connector . USB 3. 0 down stream port connector x 4 . (Port with lightning icon is for BC 1.2) Signal cable type DisplayPort to Mini DisplayPort 1.8 m cable. USB 3. 0 1.8 m cable. Dimen[...]

About Y our Monitor  13 Environmental Characteristics T emperature Operating 0 °C to 40 °C Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Op[...]

14  About Y our Monitor Activate the computer and the monitor to gain access to the OSD . NOTE: This monitor is ENERGY ST AR ® -compliant. Pin Assignments DisplayPort Connector (DP in and DP out) Pin Number 20-pin Side of the monitor connector Pin Number 20-pin Side of the monitor connector 1 ML0(p) 11 GND 2 GND 12 ML3(n) 3 ML0(n) 13 GND 4 ML1([...]

About Y our Monitor  15 Mini DisplayPort Connector Pin Number 20-pin Side of the monitor connector Pin Number 20-pin Side of the monitor connector 1 GND 11 ML2(p) 2 Hot Plug Detect 12 ML0(p) 3 ML3(n) 13 GND 4 GND 14 GND 5 ML3(n) 15 ML1(n) 6 GND 16 AUX(p) 7 GND 17 ML1(p) 8 GND 18 AUX(n) 9 ML2(n) 19 GND 10 ML0(p) 20 +3.3 V DP_PWR 19-pin HDMI Conne[...]

16  About Y our Monitor Universal Serial Bus (USB) Interface This section gives you information about the USB ports that ar e available on the back and bottom of your monitor . NOTE: The USB ports on this monitor are USB 3 .0 compliant. T ransfer speed Data Rate Power Consumption SuperSpeed 5 Gbps 4 .5 W (Max., each port) Hi-Speed 480 Mbps 2.5 W[...]

About Y our Monitor  17 NOTE: USB 3 .0 functionality requir es a USB 3.0 compa tible computer and devices. NOTE: For computers running Windows ® 7 must have Service Pack 1 (SP1) installed. The monitor’s USB interface works only when the monitor is On or in Power Save Mode. If you turn O the monitor and then turn it On, the attached periphe[...]

18  About Y our Monitor The following table lists the memory cards supported: Slot Number Flash memory cards type 1 MS Pro HG, High Speed Memory Stick (HSMS), Memory Stick PRO (MSPRO), Memory Stick Duo(w Adapter), MS Duo Secure Digital (Mini-SD), Secure Digital Car d, Mini Secure Digital (w Adaptor), T ransFlash (SD , including SDHC), MultiMedia[...]

About Y our Monitor  19 LCD Monitor Quality and Pix el Policy During the L CD Monitor manufacturing process, it is not uncommon for one or more pixels to become fix ed in an unchanging state which are hard to see and do not aect the display quality or usability . For more information on Dell Monitor Quality and Pixel Policy , see Dell Suppor[...]

20  Setting Up the Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from monitor when it is shipped fr om the factory . NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the r espective stand setup guide for set up instructions. T o attach the monitor stand: 1. Remo[...]

Setting Up the Monitor  21 Connecting the black DisplayPort (or miniDP) cable Connecting the black HDMI Cable (Optional) Connecting the USB 3. 0 cable After you have completed connecting the DP/mini DP/HDMI cable, follow the procedur e below to connect the USB 3. 0 cable to the computer and complete your monitor setup: 1. Connect the upstream US[...]

22  Setting Up the Monitor CAUTION: The graphics ar e used for the purpose of illustration only . Appearance of the computer may vary . Organizing the Cables After attaching all necessary cables to your monitor and computer , (See Connecting Y our Monitor for cable attachment,) use the cable management slot toorganize all cables as shown abov[...]

Setting Up the Monitor  23 Removing the Stand NOTE: T o prevent scratches on the L CD screen while removing the stand,  ensure that the monitor is placed on a clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the r espective stand setup guide for set up instructions. T o remove[...]

24  Setting Up the Monitor Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA -compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on stable at table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover . 4. Attach[...]

Operating the Monitor  25 Operating the Monitor Using the Front Panel Controls Use the control buttons on the fr ont of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. Preset Modes Brightness/Contrast In[...]

26  Operating the Monitor 3 Input Source Use the Input Source button to select between dierent video signals that may be connected to your monitor . • DisplayPort input • Mini DisplayPort input • HDMI input Displays the source selection bar . Press and buttons to move between the setting options and press to select the input so[...]

Operating the Monitor  27 Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. 1 2 3 4 Front panel Button Description 1 Up Use the Up button to adjust (increase ranges) items in the OSD menu. 2 Down Use the Down button to adjust (decrease ranges) items in the OSD menu. 3 OK Use the OK button to confirm yo[...]

28  Operating the Monitor Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: Ifyou change the settings and then either proc eed to another menu or exit the OSD menu, the monitor automatically saves those changes.The changes are also saved if you change the settings and then wait for the OSD menu to disappear . 1. Press[...]

Operating the Monitor  29 Icon Menu and Submenus Description Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz 50 50 Color Settings Display Settings PBP S[...]

30  Operating the Monitor Input Source Use the Input Source menu to select between dierent video signals that may be connected to your monitor . Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Scan Sources DisplayPort Mini DisplayPort HDMI Display Settings PBP Settings Energy Settings Menu Settings Ot[...]

Operating the Monitor  31 Color Settings Use the Color Settings menu to adjust the monitor’s color settings . Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Input Color Format Gamma Preset Modes Zonal Color Space Contrast(2) Reset Color Settings RGB PC Standard O Display Settings PBP Settings Energ[...]

32  Operating the Monitor Preset Modes Allows you to choose from a list of pr eset color modes. Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Input Color Format Zonal Color Space Display Settings PBP Settings Energy Settings Menu Settings Other Settings Personalize Energy Use Standard Gamma Preset Mode[...]

Operating the Monitor  33 NOTE: Accuracy of sRGB , AdobeRGB , CAL1 and CAL2 are optimized f or RGB input color format. For optimal color accuracy of sRGB and AdobeRGB , turn Uniformity Compensation to O in the OSD . NOTE: Factory Reset will remove all calibrated data in CAL1 and CAL2 . • Custom Color: Allows you to manually adjust the co[...]

34  Operating the Monitor NOTE: T o ensure optimal color accuracy it is not recommended to adjust the Contrast or Brightness settings after calibrating CAL1 and CAL2 . It is recommended to calibrate CAL1 and CAL2 to the same desired luminance level befor e turning on Zonal Color Space . Contrast (2) Allows you to adjust the contrast on the left [...]

Operating the Monitor  35 Display Settings Use the Display Settings to adjust image. Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Aspect Ratio 16:9 50 Dynamic Contrast Uniformity Compensation DisplayPort 1.2 Display Info Reset Display Settings Display Settings PBP Settings Energy Settings Menu Setting[...]

36  Operating the Monitor DisplayPort 1.2 Press the button to enable or disable DisplayPort 1.2. T o use the HBR2 feature, enable DP1.2 to get 3840x2160 , 60Hz. See Setting Up the DP1.2 Display for more informa tion. NOTE: Ensure tha t your graphics card can support these features bef ore selecting DP1.2. Wr ong settings may result in blank scre[...]

Operating the Monitor  37 PBP Settings This function brings up a window displaying image from another input sourc e. Thus you can watch two images from dier ent sources at the same time. Right-Window (select from Input Source) Left–window (select from PBP source) Mini DP DP HDMI Mini DP x x √ DP x x √ HDMI √ √ x PBP submenu when PBP[...]

38  Operating the Monitor Size Select the PBP window size. • Aspect Ratio: Adjust the image ratio of PBP mode according video input . • Full: Full screen o f PBP mode. Energy Settings Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings USB O During Standby On During Active Power Button LED Monit[...]

Operating the Monitor  39 Menu Settings Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Language 20 20 s Unlock Tr ansparency Timer Lock Reset Menu Settings English Display Settings PBP Settings Energy Settings Menu Settings Other Settings Personalize Energy Use Language Language option to set the OSD di[...]

40  Operating the Monitor Other Settings Select this option to adjust the OSD settings, such as the DDC/CI, L CD Conditioning, and so on. Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Button Sound DDC/CI Enable Disable Reset All Settings LC D Conditioning Reset Other Settings Factory Reset O Display[...]

Operating the Monitor  41 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your computer . Y ou can disable this feature by selecting Disable . Enable this feature f or best user experience and optimum performance of your monitor . Dell UP2414Q [...]

42  Operating the Monitor Personalize User can select from Preset Modes , Brightness/ Contrast , Input Source , Aspect Ratio , PBP Mode and set as shortcut key . Dell UP2414Q Brightness/Contrast Input Sourc e Resolution: 3840x2160, 30Hz Color Settings Shortcut Key 1 Shortcut Key 2B rightness/Contrast Input Sourc e Shortcut Key 3 Reset Personaliz[...]

Operating the Monitor  43 This means that the monitor cannot synchronize with the signal tha t it is receiving fr om the computer. See Monitor Specifications for the Horiz ontal and V erticalfrequency ranges addressable by this monitor . Recommended mode is 3840 x 2160 . Y ouwillseethefo llowingmessagebefor etheDDC/CI[...]

44  Operating the Monitor or Dell UP2414Q No Mini DisplayPort Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors or Dell UP2414Q No HDMI Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors See T roubleshooting for more information. Setting the Maximum Resolution In Wi[...]

Operating the Monitor  45 Setting Up the DP1.2 Display The default out of factory setting in the UP2 414Q is DP1.1a. T o enable 3840 x 2160 at 60 Hz, ensure the graphics card of the DP sour ce is DP1.2 certified with MST feature, capable o f supporting resolution up to 3840 x 2160 at 60 Hz, and its driver supports DisplayID v1.3, then change th[...]

46  Operating the Monitor B) Monitor fails to show any content (blank screen) 1. Press OSD button to invoke the Input Source OSD menu. Preset Modes Brightness/Contrast Input Source Menu Exit 2. Use the or button to highlight DisplayPort or Mini DisplayPort . 3. Pr ess and hold the button for approximately 8 sec. 4 . The DisplayPort configuratio[...]

Operating the Monitor  47 Using the Tilt, Swivel and V ertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the r espective stand setup guide for set up instructions. NOTE: The stand is detached when the monitor is shipped from the factory . 5° typical (maximum 6°) 130 mm 21° t[...]

48  Operating the Monitor Rotating the Monitor Before you r otate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor .[...]

Operating the Monitor  49 NOTE: T o use the Display Rotation function (Landscape versus Portrait view) with your Dell computer , you require an updated graphics driver that is not included with this monitor . T o download the graphics driver, go to www . dell.com/support and see the Download section for Video Drivers for latest driver updates. N[...]

50  T roubleshooting T roubleshooting CAUTION: Befor e you begin any of the procedures in this section, follow the Safety Instructions . Self- T est Y our monitor provides a self-test feature that allows you to check whether your monitor is functioning properly . If your monitor and computer are properly connected but the monitor scr een remains[...]

T roubleshooting  51 Built-in Diagnostics Y our monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inher ent problem with your monitor , or with your computer and video card. NOTE: Y ou can run the built-in diagnostics only when the video cable is unplugged and the monitor is in s[...]

52  T roubleshooting Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms What Y ou Experience Possible Solutions No Video/Power LED O No picture • Ensure that the video cable connecting the monitor and the computer is properly conne[...]

T roubleshooting  53 Missing Pixels LCD scr een has spots • C ycle power On-O. • Pixel that is permanently O is a natural defect that can occur in L CD technology. • For more information on Dell Monitor Quality and Pixel Policy , see Dell Support site at: http:// www.dell.com/support/monitors . Stuck-on Pixels L CD screen ha[...]

54  T roubleshooting Missing Color Pictur e missing color • Perform monitor self-test featur e check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or brok en pins in the video cable connector . Wrong Color Pictur e color not good • T ry dierent c[...]

T roubleshooting  55 Product Specific Problems Specific Symptoms What Y ou Experience Possible Solutions Screen image is too small Image is centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in Display Settings OSD . • Reset the monitor to Factory Settings . Cannot adjust the monitor with the b[...]

56  T roubleshooting T roubleshooting the Card Reader CAUTION: Do not remove the device while r eading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution Drive letter is not assigned. (Windows ® XP only) Conflict with network drive letter . • - Right-click My Computer icon on the desktop.[...]

T roubleshooting  57 The media has been ejected during writing or erasing. Displays the error message, “Error copying file or folder .” Displays the error message, “Cannot write folder (folder name) or file (file name),” during writing, or , “Cannot remove folder (folder name) or file (file name),”. While eras- ing, you cannot w[...]

58  Appendix Appendix W ARNING: Safety Instructions WARNING: Use of c ontrols, adjustments, or procedures other than those specified in this documentation may result in exposur e to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Pr oduct Information Guide. FCC Notices (U .S. Only) and Other[...]

Setting Up Y our Monitor  59 Setting Up Y our Monitor Setting the display resolution to 3840 x 2160 (maximum) For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 3840 x 2160 pixels by performing the following steps: In Windows XP ® : 1. Right-click on the desktop and click Propertie[...]

60  Setting Up Y our Monitor If you have a Dell TM desktop or a Dell TM portable computer with internet access 1. Go to http://www.dell.com/support /, enteryour servic e tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter , attempt to set the resolution to 3840 x 2160 again. NO[...]

Setting Up Y our Monitor  61 If you have non Dell TM desktop, portable computer , or graphic card In Windows XP ® : 1. Right-click on the desktop and click Properties . 2. Select the Settings tab. 3. Select Advanced . 4 . Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, A TI, Intel etc.). 5.[...]

62  Setting Up Y our Monitor Procedures for setting up dual monitors in Windows Vista ® , Windows ® 7 or Windows ® 8/Windows ® 8.1 Content (a) For Windows Vista ® (b) For Windows ® 7 (c) For Windows ® 8/Windows ® 8.1 (d) Setting Display Styles For Multiple Monitor (a) For Windows Vista ® Connect the external monitor(s) to your laptop or[...]

Setting Up Y our Monitor  63 2. Click Display Settings . 3. Click Identify Monitors .  Y ou may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor .[...]

64  Setting Up Y our Monitor (b) For Windows ® 7 Connect the external monitor(s) to your laptop or desktop using a video cable (DP , HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your k eyboard. 2. While holding down the Windows logo key , press P to toggl[...]

Setting Up Y our Monitor  65 (c) For Windows ® 8/Windows ® 8. 1 Connect the external monitor(s) to your laptop or desktop using a video cable (DP , HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2. While holding down the Windows logo key , p[...]

66  Setting Up Y our Monitor Method 2: Using the “Screen Resolution” menu 1. From the Start screen, select Desktop tile to switch to the Classic Windows desktop. 2. Right-click on the desktop and click Screen resolution.[...]

Setting Up Y our Monitor  67 3. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect .  Y ou may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor .[...]

68  Setting Up Y our Monitor (d) S e tting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the de - sired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On. NOTE: Please optimize the siz e of the icons and fonts on multiple monitors that suits the user prefer ence. [...]

Setting Up Y our Monitor  69 (iii) For Windows ® 8/Windows ® 8.1  Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display dier- ent screen independently to improve user c onvenience. The relative position of the screens can be set up her e, for example monitor 1 ma[...]

70  Setting Up Y our Monitor (i) For Windows Vista ® (ii) For Windows ® 7[...]

Setting Up Y our Monitor  71 (iii) For Windows ® 8/Windows ® 8.1  Show desktop only on…: Display the status of a particular monitor . This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor . Most current laptops support main- stream resolutions. As shown in the figur e above, the re[...]

72  Setting Up Y our Monitor (i) For Windows Vista ®[...]

Setting Up Y our Monitor  73 (ii) For Windows ® 7[...]

74  Setting Up Y our Monitor (iii) For Windows ® 8/Windows ® 8 . 1[...]