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Grandstream Networks 100 Series инструкция обслуживания

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Похожие руководства по эксплуатации

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Grandstream Networks 100 Series. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Grandstream Networks 100 Series или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Grandstream Networks 100 Series можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Grandstream Networks 100 Series, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Grandstream Networks 100 Series должна находится:
- информация относительно технических данных устройства Grandstream Networks 100 Series
- название производителя и год производства оборудования Grandstream Networks 100 Series
- правила обслуживания, настройки и ухода за оборудованием Grandstream Networks 100 Series
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Grandstream Networks 100 Series это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Grandstream Networks 100 Series и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Grandstream Networks, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Grandstream Networks 100 Series, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Grandstream Networks 100 Series, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Grandstream Networks 100 Series. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    User Manual BudgeTone-100 Series IP Phone For Firmware Version 1.0.8.16 Grandstream Networks, Inc. www.grandstream.com[...]

  • Страница 2

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 2 - Table of Contents 1 WELCOME - 4 - 2 INSTALLATION - 5 - 2.1 I NTERCONNECTION D IAGRAM - 6 - 3 WHAT IS INCLUDED IN THE PACKAGE - 7 - 3.1 S AFETY C OMPLIANCES - 7 - 3.2 W ARRANTY - 7 - 4 PRODUCT OVERVIEW - 8 - 4.1 K EY F EATURES - 8 - 4.2 H ARDWARE S PECIFICATIONS - 9 - 5 BASIC OPERATIONS - 12[...]

  • Страница 3

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 3 - 7.4 M ANAGING F IRMWARE AND C ONFIGURATION F ILE D OWNLOAD - 44 - 8 RESTORE FACTORY DEFAULT SETTING - 45 - 9 GLOSSARY OF TERMS - 46 -[...]

  • Страница 4

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 4 - 1 Welcome Congratulations on becoming an owner of BudgeT one-100 IP telephone! You made an excellent choice and we hope you will enjoy all its capabilities. Grandstream's award-wining BudgeTone-100 series of SIP phones are innovativ e IP telephones that offer a rich set of functionalit[...]

  • Страница 5

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 5 - 2 Installation BudgeTone-100 series IP phones are designed to look a nd feel like standard telephones. The following photo illustrates the appearance of a BudgeTone IP phone and the use of its key buttons. LCD Menu Outgoing Call Log Message Access Incoming Call Log Volume & Menu Browser[...]

  • Страница 6

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 6 - 2.1 Interconnection Diagram There are several ways to connect the BT100 series IP telephone: 1. Connected directly behind Cable/DSL modem 2. Connected to LAN side of a (wireless) SOHO router (This is the most popular connection) . 3. Connected to an Ethernet network Following diagram illust[...]

  • Страница 7

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 7 - 3 What is Included in the Package The BudgeTone-100 phone package contains: 1) One BudgeTone-100 phone 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The BudgeTone-100 phone is compliant with various safety standards including FCC/CE. Its power adaptor is compli[...]

  • Страница 8

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 8 - 4 Product Overview Grandstream IP Phone is a next generation IP network telephone ba sed on industry open standard SIP (Session Initiation Protocol). Buil t on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich f unctionalities at m ass-afforda[...]

  • Страница 9

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 9 - 4.2 Hardware Specifications There are two models in the BudgeTone-100 family, nam ely: BudgeTone-101 BudgeTone-102 (As show in the below picture) The ONLY difference between BT101 and BT102 is that the two RJ-45 ports of BT102 is actually a 10Base-T mini-Hub that allows user to share or sni[...]

  • Страница 10

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 10 - The table below describes the difference among these models. Model BudgeTone-101 BudgeTone-102 LAN interface 1xRJ45 10Base-T 2xRJ45 10Base-T Phone Case 25-button keypad 12-digit caller ID LCD 25-button keypad 12-digit caller ID LCD Headset Plug 3.5 mm 3.5 mm Universal Switching Power Adapt[...]

  • Страница 11

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 11 - The picture below shows the handset a nd headset connectors’ wiring schema. As show in the schema, the left side is pin assign m ent for a RJ11 interface headse t; while the righ t side is showing a normal 3.5mm headset plug. A 3.5mm to 2.5mm plug converter is requir ed if user want to u[...]

  • Страница 12

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 12 - 5 Basic Operations 5.1 Get Familiar with LCD/LED BudgeTone-100 phone has a numeric LCD of 64 mmx24mm size with backlight. The new model (which is shipping now) has a small red LED status reminder. Here is the display when all segm ents illuminate: PM 下午 010 A M 上午 When the phone is[...]

  • Страница 13

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 13 - Handset and Speakerphone/Headset Volume Icons: 0-7 scales to adjust hands et / speakerphone volume Real-time Clock: Synchronized to Internet time server Time zone configurable via web browser Call Logs: 01-10 for CALLED history (dialed number) 01-10 for CALLERS history (Incoming caller ID)[...]

  • Страница 14

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 14 - ↑ 1) Increase handset, speakerp hone/headset volume after off hook the phone via handset or speaker 2) Increase ring tone volume when phone in IDLE and off hook to confirm the cha nged ring tone volume 3) Previous menu item browsing whe n phone is in IDLE mode after MENU key pressed, off[...]

  • Страница 15

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 15 - 5.3 Make Phone Calls 5.3.1 Make Calls using Numbers There are three ways to make phone calls: 1. Pick up handset or press SPEAKERPHONE bu tton, and then enter the phone numbers 2. Press the SEND button directly to redial the num ber last called. Once pressed, the last dialed number will be[...]

  • Страница 16

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 16 - Examples: • If the target IP address is 192.168.0.10, the dia ling convention is MENU_key 192 168 000 010 followed by pressing the “SEND” key or wait fo r seconds in the No Key Entry Timeout. • If the target IP address/port is 192.168.1.20: 5062, then the dialing convention would b[...]

  • Страница 17

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 17 - 5.3.7 Call Transfer Two transfer operati ons are supported. 5.3.7.1 Blind Transfer User can transfer an active call to a third party without announcement. User presses the “TRANSFER” button and if the othe r voice channel is available (i.e., there is no other active conversation beside[...]

  • Страница 18

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 18 - 5.3.8 Conference Call BudgeTone 100 phone supports 3-way conference. Assuming that call party A and B are in convers ation. A wants to bring C in a conference: 1. A presses the “CONFERENCE” button to get a dial tone and put B on hold 2. A dials C’s number then “SEND” key to make [...]

  • Страница 19

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 19 - 5.4 Call Features Following table shows the available call features of BudgeTone 100 by using keypad star(*) code, if the VoIP service provider supports thes e call features in the server side: Key Call Features *30 Block CallerID (for all-config change) *31 Send CallerID (for all-config c[...]

  • Страница 20

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 20 - 6 Configuration Guide 6.1 Configuration with Keypad When the phone is IDLE or On Hook, press the MENU button to enter key pad menu state. When the phone goes off-hook or a call comes in, the phone au tomatically exits the key pad m enu state and prepare for the call. It also exits the key [...]

  • Страница 21

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 21 - Menu Item Menu Functions 5 Display “ [5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power to take effective!!! 6 Display “ [6] tFtP ” Press MENU to display the [...]

  • Страница 22

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 22 - Menu Item Menu Functions 9 Display “ [9] codE rEL ” Press Menu to display the code releases Press ‘ ↓ ’ or ’ ↑ ’ to browse line 1 “ b 2006-01-09 ” – date: boot code 2 “ 1. 0. 8. 9 ” – version: boot code 3 “ P 2006-02-10 ” – date: phone code 4 “ 1. 0. 8. [...]

  • Страница 23

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 23 - Menu Item Menu Functions Others When phone is powered on and time is displayed • Press ‘ ↓ ’ or ’ ↑ ’, Display “ ring [4] ”, press ‘ ↓ ’ or ’ ↑ ’ again to hear and adjust the ring tone volume, fr om 0 (off) to 7 (maximum ), off and on hook to set • Press “[...]

  • Страница 24

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 24 - 6.2 Configuration wi th Web Browser BudgeTone-100 series IP phone has an embedded We b server that will res pond to HTTP GET/POST requests. It also has embedded HTML pages that allo w a user to configure th e IP phone through a W eb browser such as Microsoft’ s IE or Mozilla’s Firefox.[...]

  • Страница 25

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 25 - The password is case sensitive with maximum length of 25 characters. The factory default password for End User is “123”, for Administrator is “admin” respectively. Only admini strator has the privilege to get access to “ADVANCED SETT INGS” configuration page. NOTE: • If you c[...]

  • Страница 26

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 26 - MAC Address The device ID, in HEX format. This is very im portant ID for ISP troubleshooting. IP Address This field shows IP address of BudgeTone 100. Product Model This field contains the product mode l info. Like BT100 (4M, discontinued legacy product) or BT100 REV2.0 (8M RAM) Software V[...]

  • Страница 27

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 27 - • Basic Settings: Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS End User Password: (purpos ely not di splayed for security pr otection) IP Address: dynamical ly assigned via DHCP (default) o r PPPoE (will attempt PPPoE if DHCP fails and following is non-blank) [...]

  • Страница 28

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 28 - End user Password This contains the password for end us er to access the Web Configuration Menu. This field is case sensitive and maximu m length is 25 characters. The default end user password is “123 ”. End user only has privilege to see the Status page and change parameters in Basic[...]

  • Страница 29

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 29 - • Advanced Settings: Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: (purpos ely not di splayed for security pr otection) SIP Server: v oip.dom ain.c om (e.g., sip.mycompany.com , or IP address) Outbound Prox y : s bc . dom ain.c om ( e.g., proxy.[...]

  • Страница 30

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 30 - Use DNS SRV: No Yes User ID is phone number: No Yes SIP Registrat ion: Yes No Unregister On Reboot : Yes No Register Expiration: 3600 (in seconds. defaul t 1 hour, max 45 day s) Early Dial: No Yes (use "Yes" only if proxy supports 484 r esponse) Dial Plan Pref ix: (this prefi x s[...]

  • Страница 31

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 31 - Send Flash Event: No Yes (Flash will be sent as a DTMF event if set to Yes) Onhook T hreshold: 800 m s NTP Server: ntp.nas a.gov (URI or IP address) Default Ring Tone: system ring tone custom ring tone 1, used if i ncoming cal ler ID is custom ring tone 2, used if i ncoming cal ler ID is c[...]

  • Страница 32

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 32 - Admin Password Administrator password. Only admini strator can configure the “Advanced Settings” page. Password field is purposel y blanked for security reason after clicking update and saved. The maximu m password length is 25 characters. SIP Server IP address or FQDN domain name prov[...]

  • Страница 33

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 33 - Voice Frames per TX This field contains the number of voice frames to be transm itted in a single Ethernet packet (be advised the max. size of Ethernet pack et is 1500 byte (or 120k bit) so user should be aware that there IS a limit there). W hen setting this value, the user should be awar[...]

  • Страница 34

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 34 - Unregister On Reboot Default is No. If set to Yes, the phone will send “rem ove all register” request to the server (“*” in the contact header) to rem ove all previous bindings. If server does not support this it will cause so me problems Register Expiration This parameter allows t[...]

  • Страница 35

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 35 - Keep alive interval Default is 20 seconds. The interval of sending dummy UDP packet to keep NAT “pin hole” open in the router side. Use NAT IP NAT IP address (WAN side) used in SIP/SDP message. Default is blank. Proxy-Require SIP Extension to notify SIP server that the unit is behind t[...]

  • Страница 36

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 36 - Default Ring Tone • By default “System Ring Tone” is sele cted. All calls received that do not match any “incoming caller ID” num ber wi ll generate the selected ring tone - system, 1, 2 or 3. • The user can setup up one number on each of the ring ton es 1, 2, and 3. When a cal[...]

  • Страница 37

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 37 - Syslog level Select the level for the phone to repo rt the log messages. Default is NONE. Useful for ITSP. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent ba sed on the following events: • product model/version on boot up (INFO level) • NAT related info (INF[...]

  • Страница 38

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 38 - Firmware Upgrade and Provisioning Firmware upgrade and Provisioning can be done via either TFTP or HTTP. This is mutual exclusive choice. Default if HTTP. Via TFTP: (default is pointing to Grands tream Firmware TFTP server) The TFTP server needs to be configured. If it is non-zero or not b[...]

  • Страница 39

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 39 - Automatic Upgrade Default is Yes. Choose Yes to enable automatic HTTP upgrade and provisioning. In “Check for upgrade every” field, enter the number of minutes to enable the phone to check the HTTP server for firm ware upgrade or configuration changes in the defined period of time. Whe[...]

  • Страница 40

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 40 - User is recommended to reboot or power cycle the IP phone after all the changes are m ade so that those changes can take effect. 6.2.4 Rebooting the Phone from Remote The administrator of the phone can remotely reboot the phone by pressing th e “Reboot” button at the bottom of the conf[...]

  • Страница 41

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 41 - 6.3 Configuration throug h a Central Server Grandstream IP phone can be automatically conf igured from a central provisioning system. When BudgeTone phone boots up, it will send TFTP or HTTP request to download configuration file. The name of the configuration file is “cfg000b82xxxxxx”[...]

  • Страница 42

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 42 - 7 Software Upgrade Software (or firmware) upgrade can be done ei ther via TFTP or HTTP. The corresponding configuration settings are on the configuration page. End users s hould NOT touch the configuration settings that are useful for ITSPs. 7.1 Upgrade through HTTP To upgrade firmware via[...]

  • Страница 43

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 43 - available for upgrade, or checksum test fails, et c), the BudgeTone phone will stop the TFTP process and simply boot using the existing code image in the flash. Firmware upgrading may take as long as 1 to 20 m inut es over Internet, or just 20+ seconds if it is performed on a LAN. It is ge[...]

  • Страница 44

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 44 - detailed parameter list or P values, please refer to the corresponding firmware release configuration template of the related products. When Grandstream Device boots up or reboots, it w ill issue request for co nfiguration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the M[...]

  • Страница 45

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 45 - 8 Restore Factory Default Setting WARNING !!! Restore the Factory Default Setting will DELETE all configuration information of the p hone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose a ll the p[...]

  • Страница 46

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 46 - 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control, is an electronic s[...]

  • Страница 47

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 47 - Networks, and wireless local loop. The DE CT Common Interface rad io standard is a multicarrier time division multiple access, time division d uplex (MC-TDMA-TDD) radio transmission technique u sing ten radio fr equency channels from 1880 to 1930 MHz, each divided into 24 time slots of 10 [...]

  • Страница 48

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 48 - An FXO interface will accept calls from FXS or PSTN interfaces. All countries and regions have their own standards. FXO is complimentary to FXS (and the PSTN). FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone[...]

  • Страница 49

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 49 - IP Telephony (Internet Protocol telephony, al so known as Voice over IP Te lephony) A general term for the technologies that use the Intern et Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have tradition ally been carried o ver the [...]

  • Страница 50

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 50 - PPPoE Point-to-Point Protocol over Et hernet, is a network protocol for encapsulating PPP frames in Ethernet frames. It is used mainly with cable modem and DSL services. PSTN Public Switched Telephone Network i.e. the phone service we use for every ordi nary phone call, or called POT (Plai[...]

  • Страница 51

    BudgeTone-100 User Manual Grandstream Networks, Inc. - 51 - TFTP Trivial File Transfer Prot ocol, is a very sim ple file transfer protocol , with the function ality of a very basic form of FTP ; It uses UDP (port 69) as its transport protocol . UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite . Using UDP,[...]