HP (Hewlett-Packard) 704941001 инструкция обслуживания

HP Pr oL ian t M ic r oServ er Us er Gui de Abstract This document is for the person wh o installs, administers, and trouble shoots servers and storage systems . HP assumes you are quali fied in the servicing of comp uter equipment a nd trained in recogniz ing hazards in pr oducts with haza rdous energy levels. Part Number: 615717 - 006 December 20[...]

© Copyright 2010, 2012 He wlett- Packard Development Company, L.P. The information c ontained her ein is subject to change without notice. The only warr anties for HP products and services are set forth in th e express warranty statements accompanyin g such products and services. Nothing herein s hould be construed as constitutin g an additional w[...]

Contents 3 Con tents Operations ................................................................................................................................... 6 Power up the server ................................................................................................................................... 6 Power down the server ........[...]

Contents 4 Subscriber's choice ........................................................................................................................ 33 Embedded SATA RAI D feature .................................................................................................................. 33 Configuring t he SATA RAID f eature ........[...]

Contents 5 Federal Comm unications Co mmission not ice ............................................................................................... 74 FCC rating lab el ............................................................................................................................ 74 FCC Noti ce, Class A Equi pment ..................[...]

Operations 6 Oper ati ons P ower up the server To power up the server, press the Power On/Standby button. P ower down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power co rd to remove power from the server. The front panel P ower On/Standby button does n ot completely shut off sy[...]

Operations 7 4. Open the pa nel door of the serv er. For s erver - specific information, see the installation sheet that ships with the server.[...]

Setup 8 Setup O ptional installa tion services Delivered by experienced, cert ified engineer s, HP Care Pack servi ces help you ke ep your servers up a nd running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and so ftware support into a single pac kage. A number of service level [...]

Setup 9 (code for Protection of Electronic Computer/D ata Processing Equipment ). For electrical powe r ratings on options, refer to the product rating label or the user documentation supplied with that option. WARNING: To reduce the risk of perso nal injury, fire, or da mage to the equipment, do not overload the AC supp ly branch circuit that prov[...]

Setup 10 I nstalling th e operating system For the latest information on supported o perating systems, see the HP we bsi te ( http://www.hp.com/go/supportos ). To install an operating system on the server, inse rt the operating system DVD into the DVD - ROM drive (optional) and the n reboot the server. T he updates are availabl e on the HP website [...]

Hardware options installation 11 H ar d w ar e optio ns ins tallati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hard ware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives a[...]

Hardware options installation 12 Removal and repla cement tools In performing a ny hardware configuration procedures, you might ne ed the following items: • System screwdriver (secu red to the front panel do or) All hardware screws used i n the server can b e removed or fasten ed by using the s ystem screwdr iver . • Spare screws, locat ed on t[...]

Hardware options installation 13 IMPORTANT: Before remov ing any serviceable p arts, determin e whether the par t is hot plug or non - hot plug. If the device is non - hot plug, you must p ower down the server. Non - hot plug devices in the server includ e the processor, all boards, memor y modules, fan, ex pan sion boards , and all system driv es.[...]

Hardware optio ns installation 14 The password is en crypted and stored in f lash memory. If you update the firmware, all data, passwords and configurations are reset to default. The MicroSer ver Remote Acces s Card support s following chara cter c ategories: • Uppercase l etters: A, B, C • Lowercase l etters: a, b, c • Numbers: 0, 1, 2, 3, 4[...]

Hardware options installation 15 5. Remove fo ur spare drive scr ews from the rea r side of the panel door. 6. Install the drive in the drive carrier: a. Align the drive insid e the carrier. b. Use the scre ws to secure th e drive in the carr ier. 7. Install the drive in th e drive bay : a. Slide the drive asse mbly into the drive bay.[...]

Hardware options installation 16 b. Close the e jector lever to se cure the drive. 8. Close the pa nel door. 9. Use the HP ProLiant MicroServer key to lock the panel door. Optical disc d rive For more informa tion about product features, spe cifications, options, configurations, a nd compatibility, see the product QuickSpecs on the HP Product Bulle[...]

Hardware options installation 17 5. Slide the top panel forward, and then lift it to rel ease it from the chassis. 6. Use a screwd river to toggle the metal facepla te off the top pa nel. The metal fa ceplate is no longer needed when the rem ovable media drive ba y is occupied. 7. Install the optical d rive:[...]

Hardware options installation 18 a. Remove fo ur spare drive scr ews from the rea r side of the panel door. b. Install the screws onto the drive. c. Slide the drive int o the media drive bay until it clic ks into place. 8. Connect the optical dr ive cables: a. Connect the data cable to the optical drive, and then co nnect the end to the system boar[...]

Hardware options installation 19 b. Connect the power cable to the optical dr ive, and then connec t the other end to the power supply unit optical drive power connector (P6). 9. Slide the top panel back onto the chassis. 10. Tighten the rear thumbscrew to lock the top panel in place. 11. Close the pa nel door.[...]

Hardware options installation 20 12. Use the HP ProLiant MicroServer key to lock the panel door. R DX drive option For more informa tion about product features, spe cifications, options, configurations, a nd compatibility, see the product QuickSpecs on the HP Product Bulletin web site ( http://www.hp.com/go/productbulletin ). To install the compone[...]

Hardware options installation 21 5. Slide the top panel forward, and then lift it to rel ease it from the chassis. 6. Use a screwd river to toggle the metal facepla te off the top panel. The metal faceplate is no longer neede d when the removable me dia drive bay is occu pied. 7. Connect the RDX cables:[...]

Hardware options insta llation 22 a. Cut the cable tie securing the P6 powe r cable, and then route the cable along the underside of the media drive bay. b. Conne ct the data cable to the USB connector on the system board, and then route the cable up and through the cable tunnel on the left si de of the media drive bay. 8. Install the RDX drive : a[...]

Hardware options installation 23 d. Slide the driv e into the media drive bay until it cli cks into place. 9. Install the RDX disk cartridge into the drive. 10. Slide the top panel back onto the chassis. 11. Tighten the rear thumbscrew to l ock the top panel in plac e. 12. Close the pa nel door.[...]

Hardware options installation 24 13. Use the HP ProLiant MicroServer key to lock the panel door. M emory options The memory subsystem in th is server can support DIMM and UDIMM. Bo th types are re ferre d to as DIMMs when the information applies to both types. When specified as UDIMM, the infor mation applies to that type only. All memory installed[...]

Hardware options installation 25 Single- rank and dual- rank DIMMs DIMM config uration requir ements are based on these classifi cations: • Single - rank DIMM — One set of memory c hips that is accessed whil e writing to or reading from t he memory. • Dual - rank DIMM — Two single - rank DIM Ms on the same module, wit h only o ne rank acces[...]

Hardware options installation 26 4. Open the DI MM slot latches. 5. Remove the D IMM. 6. Close the pa nel door. 7. Use the HP ProLiant MicroServer key to lock the panel door. To install the component: 1. Power down the serv er (on page 6 ). 2. Place the serv er on a flat, l evel work surface. 3. Open the panel door (on page 6 ). 4. Locate an em pty[...]

Hardware options installation 27 c. Lock the holding cli cks to secure the memory module in place. 7. Close the pa nel door. 8. Use the HP ProLiant MicroServer key to lock the panel door. H P Trusted Platform Modu le option For more informa tion about product features, spe cifications, options, configurations, a nd compatibility, see the product Qu[...]

Hardware options installation 28 • Do not remove an ins talled TPM. Once install ed, the TPM becomes a per manent part of the system board. • When installing or replacing hardware, HP s ervice providers cannot enable the TPM o r the encryption technology. For security reasons, only the customer can enable the se features. • When return ing a [...]

Hardware options installation 29 5. Install the TPM board. Press down on the connector to s eat the board. 6. Install the TPM security rivet by pressing the rivet fi rmly into the system board. 7. Close the pa nel door. 8. Power up th e server (on page 6 ). R etaining the recovery key/password The recovery key/pass word is generated during Bi tLock[...]

Hardware options installation 30 • Do not save the recovery key/password on the encrypted hard drive. E nabling the Trusted Platform Module Press the F10 key to a ccess BIOS Setup. S ee the BIOS setup informa tion for the specific pro cedure to enable the TPM on a ProLiant 1 00 Series server or a ProLiant MicroServ er. CAUTION: When a TPM is in s[...]

Software and conf iguration util ities 31 S o f t w ar e and con f i gur ati on utiliti e s R OM - Based Setup Utility RBSU, an embedded c onfiguration utility, perf orms a wide range of configuration activi ties that may include: • Configuring s ystem devices and insta lled options • Displaying system inf ormation • Selecting the prim ary bo[...]

Software and conf iguration util ities 32 • Force a PXE Network b oot by pressing the F12 key. ProLiant MicroServer Insight Diagnostics The ProLiant MicroS erver Insight Diagno stics utility disp lays information about th e server hardw are and tests the system to verify proper operation. The u tility can be accessed through the HP website ( http[...]

Software and conf iguration util ities 33 O perating System Version Suppo rt For information about specific versions of a supported operating syste m, refer to the operating system support matrix ( http://www.hp.com/go/supportos ). S ubscriber's choice HP's Subscriber's Choi ce is a customizable subscrip tion sign - up service that c[...]

Software and conf iguration util ities 34 4. In the Main menu screen, select LD View/LD Define Menu , and then press Ctrl+C . The system prompt s you to select level s for RAID 0 and RAID 1. 5. Select a RAID level , and give the assignment t o the hard disks . 6. To provide the LD Name , press Ctrl+Y and save the settin g. CAUTION: Back u p any dat[...]

Software and conf iguration util ities 35 HP provides both stan dard USB 2.0 support and leg acy USB 2.0 support. Standa rd support is provided by the OS through the appr opriate USB devic e drivers. Before t he OS loads, HP provides support for USB devices thro ugh legacy USB support, which is enabled by def ault in the system RO M. Legacy USB sup[...]

Software and conf iguration util ities 36 I nstalling a supported Microsoft® Windows® OS 1. Insert th e OS CD and reboot th e system. 2. When promp ted, press the F6 key to in stall a third - party d river. NOTE: Press F6 within 5 seconds to enable the system to recognize the co ntroller. If the system fails to recognize the controller, restart t[...]

Troubleshootin g 37 T r ouble shoo ting Pre- diagnostic steps WARNING: To avoid po tential problems, ALWA YS read the warnings and cautionary information in the server documentation b efore removing, rep lacing, reseating, or modifying system components. IMPORTANT: This guide provides inform ation for multiple serv ers. Some information m ay not ap[...]

Troublesho oting 38 This symbol in dicates the pr esence of a hot surfa ce or hot compon ent. If this surfa ce is contacted, the potential for injury exists. WARNING: To reduce the risk of injury fro m a hot component, allow the surface to c ool before touching. 20.41 - 27.22 kg 47.18 - 60 lb This symbol in dicates that the component exc eeds the r[...]

Troubleshootin g 39 20.41 - 27.22 kg 47.18 - 60 lb WARNING: To reduce the risk of personal injury o r damage to the equipment: • Observe local oc cupation health and safety re quirements and guide lines for manual handling. • Obtain adequate assistance to lift and stabilize the chassis du ring installation or removal. • The server is unstable[...]

Troubleshootin g 40 • See the server LEDs and their sta tu s. Item Indicators Status Description 1 NIC LED Blinking gree n Ongoing activ ity 2 HDD LED Blinking green Ongoing act ivity 3 Power button Amber/Green Standby mode/Power on mo de 4 Health LED Amber/Blue/Red Non - critical issue/Ongoing activity/Criti cal issue 5 Network port Blink ing gr[...]

Troubleshootin g 41 a. Exit any applications. b. Exit the operating system. c. Power down the serv er (on page 6 ). 5. Disconnect any peripheral devices not re quired for testing (any devices not necess ary to power up the server). Do not disconnect the printer i f you want to use it to print error messages. For more informa tion, see the DIMM hand[...]

Troubleshootin g 42 • The most recent version of a particu lar server or option fi rmware from the HP Support w ebsite ( http://www.hp.com/support ) • Components for optio n firmware updates available f rom the HP Support website ( htt p://www.hp.com/support ) HP offers a subscription ser vice that can provide notification of firm ware updates.[...]

Troubleshootin g 43 Online/activity LED (green) Interpretation On Activity Off No Activity T roubleshooting flowchar ts To effectively troubleshoot a problem, HP rec ommends that you start with the first flowchart in this section, " Start diagnosis flowchart (on page 43 )," and follow th e appropriate dia gnostic path. If the othe r flowc[...]

Troubleshootin g 44 G eneral diagnosis flowchart The General Diagnos is flowchart provid es a generic approach to troubl eshooting. If you are uns ure of the problem, or if th e other flowcharts do not correct th e problem, use the followin g flowchart. Item See 1 " Symptom informa tion (on page 39 )" 2 " Loose connections (on page 4[...]

Troubleshootin g 45 Item See 7 • Server maintenance and servic e guide, located on the HP website ( http://www.h p.com/prod ucts/serve rs/platform s ) • " Hardware pro blems (on page 51 )" 8 • "Server informa tion you need" • " Operating sys tem information you need (on page 70 )" 9 " HP contact informa ti[...]

Troubleshootin g 46 P ower - on problems flowchart Symptoms: • The server d oes not power on. • The system po wer LED is off or a mber. NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation. Possible caus es: • Improperly seated or f aulty power suppl y • Loose or faulty pow er cord [...]

Troubleshootin g 47 P OST problems flowchart Symptoms: • Server does not co mplete POST NOTE: The serv er has completed POST when the sy stem attempt s to access the boot d evice. • Server comp letes POST with errors Possible problems : • Improperly seated or f aulty internal compo nent • Faulty KVM device • Faulty video devic e[...]

Troubleshootin g 48 Item See 1 Server maintenance and servic e guide, located on the HP website ( http://www.h p.com/prod ucts/serve rs/platform s ) 2 " Loose connections (on page 41 )" 3 " General memory p roblems are occu r ring (on page 60 )" 4 • " Hardware pro blems (on page 51 )" • Server maintenance and servi[...]

Troubleshootin g 49 O S boot problems flowchart Symptom: Server does not boot a previously i nstalled operating system. Possible caus es: • Corrupted op erating syste m • Hard drive subsyst em problem Item See 1 " HP Insight Diagnostics (" ProLiant MicroServe r Insight Diagn ostics " on page 32 )" 2 • " Operating sys [...]

Troubleshootin g 50 S erver fault indications flowchart Symptom: Server boots, but the internal health LED or exter nal health LED is red or amber. NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation. Possible caus es: • Improperly sea ted or faulty internal or externa l component • Un[...]

Troubleshootin g 51 • System overtemperatu re condition Item See 1 Server maintenance and servic e guide, located on the HP website ( http://www.h p.com/prod ucts/serve rs/platform s ) 2 " Power - on proble ms flowchart (on page 46 )" 3 " HP Insight Diagnostics (" ProLiant MicroServe r Insight Diagn ostics " on page 32 )&[...]

Troubleshootin g 52 General hardware pro blems (on page 53 ) Internal system proble ms (on page 56 ) System open circuits and short circuits (on page 62 ) External device pr oblems (on page 62 ) Mouse and keyboard pr oblems (on page 63 ) Network control ler problems (on page 64 ) P ower problems P ower source problems Action : 1. Press the Power On[...]

Troubleshootin g 53 U PS problems U PS is not working proper ly Action : 1. Be sure the UP S batteries are cha rged to the proper level for operat ion. See the UPS documentation for details. 2. Be sure the UPS power switch is in the On position. See the UPS docume ntation for the location of the switch. 3. Be sure the U PS software is updated to th[...]

Troubleshootin g 54 2. Refer to the r elease notes in cluded with the h ardware to be sure t he problem is no t caused by a last minute change to the hardware release. If no docu mentation is available, refer to the HP support website ( http://ww w.hp.com/support ). 3. Be sure the n ew hardware i s installed prop erly. Refer to the d evice, server,[...]

Troubleshootin g 55 CAUTION: Only authorized technicians traine d by HP should attempt to remove the system board. If you bel ieve the system board requ ires replacement, co ntact HP Technic al Support (" HP contact informa tion " on page 81 ) before proceeding. o If the system fails in this minimum configuration, one of the pri mary comp[...]

Troubleshootin g 56 I nternal system problems CD- ROM and DVD drive problems System does n ot boot from the drive Action : 1. Be sure the drive boot o rder is set so that the server boot s from the CD - ROM drive first . 2. If the CD - ROM d rive jumpers are set to C S (the factory defa ult), be sure the CD - ROM drive is insta lled as device 0 on [...]

Troubleshootin g 57 DAT drives require clean ing every 8 to 25 hours of use or they may fail interm ittently when using marginal or bad media. B e sure you are following the proper c leaning procedures descri bed in the device and server docu mentation. NOTE: New DAT tapes may contain de bris that will contaminate th e DAT drive read/write head. If[...]

Troubleshootin g 58 2. Check for and disconnect any non - bootable USB devi ces. D iskette drive cannot write to a diskette Action : 1. If the diskette is not formatted, format the diskette. 2. Be sure the diskette is not write protected. If it is, u se another diskette or remove the write protection. 3. Be sure you are attempting to write to the p[...]

Troubleshootin g 59 N o hard drives are recognized Action : 1. B e sure no power problems (on page 52 ) exist. 2. Check for loose connection s (on page 41 ). 3. Be sure that the controller supports the hard drive s being install ed. 4. Be sure the controller has the most recent firmware. 5. If the contr oller support s license keys and the configur[...]

Troubleshootin g 60 Server response time is slower than usual Action : Be sure the hard drive is not full, and increase the amount of free space on the hard drive, if needed. It is recommended that h ard drives shou ld have a minimum of 1 5 percent free space . M emory problems G eneral memory problems are occur ring Action : • Isolate and minim [...]

Troubleshootin g 61 2. Be sure the m emory is confi gured properly . See the server doc umentation. 3. Be sure a memory co unt error did not occur (" Memory count er ror exists " on page 60 ). See the messa ge displaying memory count during POST. Server fails to rec ognize new memory Action : 1. Be sure the memory is the correct type for [...]

Troubleshootin g 62 5. If the server ha s only one processor instal led, replace it with a known funct ional processor. If th e problem is r esolved after yo u restart the serv er, the origina l processor fai led. 6. If the server has multiple pro cessors insta lled, test each processor: a. Remove all but one proce ssor from the server. Re place ea[...]

Troubleshootin g 63 o For rack - mounted servers, check the cab les to the KVM switch and b e sure the switch is corre ctly set for the server. You may need to conne ct the monitor directly to the server to be s ure the KVM switch has not failed. o For tower - model servers, check the cable connection from the monitor t o the server, and then from [...]

Troubleshootin g 64 o For tower mo del servers, ch eck the cable conn ection from the in put device to th e server. 2. If a KVM swit ching device i s in use, be sure all cab les and conne ctors are the pro per length and are supported by the switch. Refer to the switch docu mentation. 3. Be sure the cu rrent drivers f or the operating sy stem are i[...]

Troubleshootin g 65 4. Be sure the networ k cable is working by repla cing it with a known functiona l cable. 5. Check the PCI H ot Plug power LED to be sure the PCI slot is receiving power, if a pplicable. 6. Be sure the networ k controller is not damaged . 7. Run ProLiant MicroServer Insight Dia gnostics (on page 32 ). Then replace f ailed compon[...]

Troubleshootin g 66 • Transferring execution to a segment that is no t executable • Writing to a read - only or a code segment • Loading a bad value into a segment reg ister • Using a null pointer A GPF is immediat ely identifiable by a bl ue screen with whi te text, and the text may contain information that identifies the prob lem. Action [...]

Troubleshootin g 67 W hen to reconfigur e or reload software If all other options ha ve not resolved t he problem, consi der reconfigu ring the system . Before you ta ke this step, do the following: 1. Weigh the projected downtime of a software reload against the time spent troubleshooting intermittent problems. It may be advant ageous to st art ov[...]

T roubleshooting 68 E rrors occur after the system software is change d Action : Change settings to the original configuration. If more than one setting was changed, change the settings on e at a time to isola te the cause of the p r oblem. E rrors occur after an application is inst alled Action : • Check the application log and operating system [...]

Troubleshootin g 69 Automatic backup A backup copy of the ROM image existing on th e target server is made in the ROM image backup subdirectory: CPQSYSTEM FWBACKUP SYSTEM For additional in formation , see the HP Onlin e ROM Flas h Use r Guide on the HP website ( http://www.hp.com/support/smartstart/documentation ). Option ROMs Types of option[...]

Troubleshootin g 70 3. If a TPM is i nstalled and enabled on th e server, disab le BitLocker™ bef ore updating the firm ware. For more information, see the operating system documentation. 4. Update the firmware to the current version su pported for the hardware c onfiguration. 5. Verify the f irmware updat e by checking the f irmware version . 6.[...]

Troubleshootin g 71 • A detailed desc ription of the problem and any associated err or messages L inux operating systems Collect the followin g information: • Operating syst em distribution and version Look for a fil e named /etc/ distr ibution - release (f or example, /etc/redhat - rel ease) • Kernel version in use • Output from the follow[...]

Battery replacement 72 B at ter y r e pla cement If the server n o longer automatically display s the correct date and time, you may need to replace the battery that provides powe r to the real - time clock. Under normal use, b attery life is 5 to 10 years. WARNING: The compu ter contains an internal l ithium manganese dioxi de, a vanadium pentoxid[...]

Battery replacement 73 To replace th e component, rev erse the remova l procedure. For more information about battery replace ment or proper disposal , contact an authori zed reseller or an authorized service provider.[...]

Regulatory comp liance notices 74 R egulator y com pliance n oti ce s R egulatory comp liance identi fication n umbers For the purpose of regulatory compliance c ertifications and ide ntification, this product has bee n assigned a unique regulatory mo del number. The regulat ory model number can be fo und on the product namepl ate label, along wi t[...]

Regulatory comp liance notices 75 radio commun ications. However, there is no gu arantee that interference will not occur in a particular installation. If this equipment does caus e harmful interference to radi o or television recept ion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter[...]

Regulatory comp liance notices 76 This Class A digital apparatus meets all requirements of the Canadian Interference - Causing Equipment Regu lations. Cet appareil numérique de la classe A resp ecte toutes les ex igences du R èglement sur le m atériel brouil leur du Canada. Class B equipment This Class B digital apparatus meets all requirements [...]

Regulatory comp liance notices 77 J apanese notice B SMI notice K orean noti ce Class A equipment Class B equipment[...]

Regulatory comp liance n otices 78 C hinese notice Class A equipment L aser compl iance This product may be pro vided with an optic al storage device (t hat is, CD or DVD drive) and/ or fiber optic transceiver. Each of these d evices contain s a laser that is clas sified as a Class 1 Laser Product in accordance with US FDA regulation s and the IEC [...]

Regulatory comp liance notices 79 T aiwan batt ery recycling no tice The Taiwan EPA req uires dry battery ma nufacturing or importing f irms in accordance with Article 15 of th e Waste Disposal Act to in dicate the recovery mar ks on the batteries used in sale s, giveaway or promotion. Contact a qualifi ed Taiwanese recycler for pr oper battery dis[...]

Electrostatic dis charge 80 E lectr os tati c disc har ge Preventing elec trostatic discharge To prevent da maging the system, be awa re of the precaution s you need to follo w when setting up the system or handling parts. A discharge of static electricit y from a finger or other cond uctor may damage system boards or other stat ic - sensitiv e dev[...]

Support and other resources 81 S uppo r t and other r eso ur ces H P contact info rmation For United States and worldwide contact information, see the Co ntact HP website ( http://www.hp.com/go/assistance ). In the United States: • To contact HP by phone, call 1 - 800 - 334 - 5144. For continuous qua lity improvement, ca lls may be recorded or mo[...]

Support and other resources 82 Répar ati on par l e c li en t (C SR) Les produit s HP comportent d e nombreuses pièces CSR (Customer Self Repair = r éparation par le client) af in de minimiser les dé lais de réparation et faci liter le remplaceme nt des pièces défectueuse s. Si pendant la période de diagnos tic, HP (ou ses parte naires ou m[...]

Support and other resources 83 di costo solo in a lcune zone. In caso di necessità si può richiedere l' assistenza telefonica d i un addetto del centro di supporto te cnico HP. Nel materi ale fornito con una parte di ricam bio CSR, HP specifica se il cli ente deve restituire d ei componenti. Qualora sia richiesta la resa ad HP del compon ent[...]

Support and other resources 84 de servicio de HP) ide ntifica que una reparaci ón puede llevarse a cabo mediante el uso de un componente CSR, HP le env iará dicho compon ente directament e para que realice su s ustitución. Los componentes CS R se clasifican en dos cate gorías: • Obligatorio: componentes para los qu e la reparac ión por parte[...]

Support and other resources 85 Afhankelijk van de le verbaarheid en de loc atie worden CSR - onderdelen verzonden v oor levering op de eerstvolgen de werkdag. Lev ering op dezelfd e dag of binnen v ier uur kan tegen m eerkosten word en aangeboden, in dien dit mogelijk is gezien de locat ie. In dien assisten tie gewenst is, belt u een HP Service Par[...]

Support and other resources 86[...]

Support and other reso urces 87[...]

Support and other resources 88 B efore you contact HP Be sure to have th e following informatio n available before you call HP: • Active Health S ystem log (HP ProLiant Ge n8 or later products) Download and have av ailable an Active Health System log f or 3 days befo re the failure was detected. For more infor mation, see the HP iLO 4 User Gu ide[...]

Acronyms and ab breviations 89 A c r on y ms and abbr e v iati on s AMP Advanced Memory Protec tion BMC baseboard manageme nt controller CS cable se lect DAT digital audio tape IDE integrated device ele ctronics IEC International Electrotechnical Commissi on IPMI Intelligent Platform Management Interface IRQ interrupt r equest KVM keyboard, video, [...]

Acronyms and ab breviations 90 PCI Express Peripheral Component Interconnect Express PCI -X peripheral component interconnect extended PDU power distribution unit POST Power - On Self Test PPM processor power m odule RBSU ROM - Based Setup Utility SATA serial ATA TMRA recommended ambient ope rating temperature TPM Trusted Platform Modu le UDIMM unr[...]

Documentation feedback 91 Doc ument ati on f eedbac k HP is committed to pro viding documentation that mee ts your needs. To help us improve th e documentation, send any erro rs, suggestion s, or comments to Documentation Feedback ( mailto:docsf eedback@hp.com ). Include the document title and part number, version number, or the URL when submitting[...]

Index 92 A access panel 6 acoustics sta tement for Germany 79 application softw are problems 67 authorized r eseller 81 auto - configuration proc ess 31 B backup, restoring 66 batteries, insuffi cient warning when low 53 battery 53, 72, 78 battery replacement notice 78 boot options 31 BSMI notice 77 C cables 41, 75 cables, VGA 63 Canadian notice 75[...]

Index 93 H hard drive LEDs 42 hard drive problems , diagnosing 58 hard drive, failu re of 58 hard drives, dete rmining status of 42 hardware options 11 hardware options in stallation 9, 11 hardware problems 51, 53 hardware trouble shooting 53, 54, 56, 62 hot fixes 66 HP Insight Diagnostics 32 HP technical support 81, 88 HP website 81 I identificati[...]

Index 94 processor problems 61 processo rs 61 R rack stability 38 rack warnings 38 RAID volume , creating 33 RBSU (ROM - Based Setu p Utility) 31 RDX drive, install 20 read/write errors 57, 58 recovery key 29 registerin g the server 10 regulatory com pliance identification numbers 74 regulatory com pliance notices 74, 76 required hardware 34 requir[...]