HP (Hewlett-Packard) M1005 MFP инструкция обслуживания

HP L as erJet M100 5 MFP Us er Guide[...]

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HP LaserJet M1005 MFP User Guide[...]

Copyright and License © 2006 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set [...]

Table of contents 1 Device basics Device features ............... ................................................ ............................................ .... ....................... 2 Device parts ................................ .......................................... ........................................ ......................... 3 F[...]

Envelope storage ........................ ...................... ...................... ............ .... ........... 19 Card stock and heavy media ....... ............................ ................... ................. . ...................... 19 Card stock construction .................... ............................. ....................... [...]

Adjusting the copy size .................... .... .............................................................................. . 47 Copying multiple pages on one sheet of paper ....... ......................................... .................. 48 Changing the number of copies ............ ........................................................[...]

Output bin ............. ..................... .................... ...................... .................... .................... . ...... 80 Print-cartridge area .............. .. ............................................................... ........................... ... 80 Control-panel messages ................. ..........................[...]

Guidelines for repacking the device ............... . ............. ....... .......... ........................... .................. ....... 112 Appendix C Device specifications Physical specifications .............. ............................................ ............................ ................. ................ 114 Electrical specific[...]

viii ENWW[...]

1 Device basics ● Device features ● Device parts ENWW 1[...]

Device features Print ● Prints letter-size pages at speeds up to 15 pages per minute (ppm) and A4-size pages at speeds up to 14 ppm ● Prints at 600 dots per inch (dpi) and FastRes 1200 dpi ● Includes adjustable settings to optimize print quality ● Average yield for the standard black print cartridge is 2000 pages in accordance with ISO/IEC [...]

Device parts Before using the HP LaserJet M1005, familiarize yourself with the parts of the device. Front view 1 2 3 4 5 6 1 Flatbed scanner cover 2 Control panel 3 Cartridge-door release 4 Output bin 5 Priority input tray 6 Tray 1 Back view 7 8 9 7 Hi-Speed USB 2.0 port 8 Power switch 9 Power receptacle ENWW Device parts 3[...]

Control panel 1 3 4 5 6 2 7 8 9 1 Control-panel display ● Shows status information, menus, and error messages 2 Left arrow button ● Navigates to the previous item in the list, or decreases the value of numeric items. With some numeric items, pressing the button once decreases the value by 1, while pressing and holding the button decreases the v[...]

2 Software ● Minimum system requirements ● Supported operating systems ● Software installation ● Printer driver ● Software for Windows ● Software for Macintosh ENWW 5[...]

Minimum system requirements In order to install and use the device software, your computer must meet the following minimum requirements: Windo w s requirements ● Pentium II (233 MHz) processor ● 64 MB of RAM ● 35 MB of disk space ● SVGA 800x600 16-bit color monitor Macintosh requirements ● G3, G4, or G5 PowerPC processor ● 128 MB of RAM[...]

Software installation If the computer meets the recommended minimum requirements, the installation process includes the following software. ● HP LaserJet Scan software program and driver ● Readiris OCR (not installed with other software; separate installation is required) ● Printer drivers (Windows and Mac) ● TWAIN driver (Mac) ENWW Softwar[...]

Printer driver The device comes with software for Windows and Macintosh that allows the computer to communicate with the device. This software is called a printer driver. Printer drivers provide access to device features, such as printing on custom-sized paper, resizing documents, and inserting watermarks. NOTE The most recent drivers are available[...]

Changing printer-driver settings Use one of the following methods to open the printer drivers from the computer in order to change settings: Operating System To change the settings for all print jobs until the software program is closed To change the print job default settings (for example, select a specific media type or size by default) To change[...]

Software for Windows See the getting started guide for installation instructions, and see the Readme file for the latest software information. HP LaserJet Scan software The software CD includes the HP LaserJet Scan software. See the Readme file that is provided on the CD for additional included software and for supported languages. Installing Windo[...]

Software for Macintosh This section describes how to install Macintosh printing system software. Installing Macintosh device software 1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use a standard 2-meter (6.56-foot) USB cable. 2. Insert the printer CD into the CD-ROM drive and run the installer. The Pri[...]

12 Chapter 2 Software ENWW[...]

3 Media specifications ● General guidelines ● Choosing paper and other media ● Guidelines for using media ● Supported media weights and sizes ● Printing and storage environment ENWW 13[...]

General guidelines Some media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of print media, always test a [...]

Media that can damage the device In rare circumstances media can damage the device. Avoid the following types of media to prevent possible damage: ● Do not use media with staples attached. ● Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJ[...]

Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that can cause jams or damage the device. Paper For best results, use conventional [...]

Colored paper ● Colored paper should be of the same high quality as white xerographic paper. ● Pigments used must be able to withstand the fuser temperature of 200°C (392°F) for 0.1 second without deterioration. ● Do not use paper with a colored coating that was added after the paper was produced. Custom-size media Use the main input tray f[...]

Envelopes HP recommends that you print envelopes from the priority input tray. See Loading media for more information. Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the[...]

Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the device: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope storage Proper storage of envelopes contributes to [...]

Letterhead and preprinted forms Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium. Many manufacturers now design these grades of paper wi[...]

Supported media weights and sizes For optimum results, use conventional 80 to 90 g/m 2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges. NOTE The device supports a wide range of standard and custom sizes of print media. The capaci[...]

Table 3-2 Tray 1 specifications Media Dimensions 1 Weight Capacity 2 Minimum size 76 x 127 mm (3 x 5 inches) 60 to 163 g/m 2 (16 to 43 lb) 150 sheets of 80 g/m 2 (20 lb) paper Maximum size 216 x 356 mm (8.5 x 14 inches) Letter 216 x 279 mm (8.5 x 11 inches) A4 210 x 297 mm (8.3 x 11.7 inches) Legal 216 x 356 mm (8.5 x 14 inches) A5 148 x 210 mm (5.[...]

Printing and storage environment Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. He[...]

24 Chapter 3 Media specifications ENWW[...]

4 Using the device ● Loading media ● Controlling print jobs ● Using the device control panel ENWW 25[...]

Loading media The following sections describe how to load media into the different input trays. CAUTION Printing on wrinkled, folded, or damaged media can cause jams. See Guidelines for using media for more information. Loading documents to copy or scan Use these instructions to load originals into the device for scanning. 1. Lift the flatbed scann[...]

Main input tray (tray 1) The main input tray holds up to 150 pages of 80 g/m 2 or 20 lb paper or fewer pages of heavier media (15 mm (0.6 in) or less stack height). Load media with the top forward and the side to be printed facing down. To prevent jams and skewing, always adjust the side and rear media guides. NOTE When you add new media, make sure[...]

Controlling print jobs This section provides basic printing instructions. When making changes to printing settings, follow the hierarchy of how changes are prioritized. NOTE The names of commands and dialog boxes might vary depending on your software program. Print-settings priorities When making changes to printing settings, follow the hierarchy o[...]

Using the device control panel You can configure settings at the control panel. Changing the control-panel display language Use this procedure to print reports or to show messages on the device control-panel display in a language other than the default for your country/region. 1. Press Menu/Enter . 2. Use the < or the > button to select Syste[...]

To change the default media type 1. Press Menu/Enter . 2. Use the < or the > button to select System setup , and then press Menu/Enter . 3. Use the < or the > button to select Paper setup , and then press Menu/Enter . 4. Use the < or the > button to select Def. paper type , and then press Menu/Enter . 5. Use the < or the > b[...]

5 Printing This section provides information about common printing tasks. ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Printing on special media ● Using archive print ● Canceling a print job ENWW 31[...]

Using features in the Windows printer driver When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer-driver Help. The following features are described in this section: ● Creating and using quick[...]

Creating and using watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. To use an existing w atermark 1. Open the printer driver (see Changing printer-driver settings ). 2. From the Effects tab, click the Watermarks drop-down list. 3. Click the watermark that you want to[...]

Setting a custom paper size from the printer driver To set a custom paper size 1. Open the printer driver (see Changing printer-driver settings ). 2. On the Paper/Quality tab, click Custom . 3. On the Custom Paper Size window, type the name of the custom paper size. 4. Type the paper-size length and width. If you type a size that is too small or to[...]

To print more than one page on a sheet of paper, look for a layout or pages-per-sheet option in the driver. (This is sometimes called 2-up, 4-up, or n-up printing.) 1. Open the printer driver (see Changing printer-driver settings ). 2. Click the Finishing tab. 3. In the section for Document Options , select the number of pages that you want to prin[...]

4. After one side has been printed, remove the remaining media from the input tray, and set it aside until after you finish your manual duplexing job. 5. Without changing the orientation, remove the printed stack from the output bin, and then straighten the stack. 6. Maintaining the same orientation, place the stack of media in the input tray again[...]

Using features in the Macintosh printer driver When you print from a software program, many of the features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer- driver Help. The following features are described in this section: ● Creating and using presets ?[...]

Printing a cover page (Macintosh) If you want to, you can print a separate cover page for your document that includes a message (such as “Confidential”). 1. Open the printer driver (see Changing printer-driver settings ). 2. On the Cover Page pop-up menu, select whether to print the cover page Before Document or After Document . 3. If you are u[...]

Printing on both sides (Macintosh) 1. On the Print dialog, select Manual Duplex . 2. In the Manual Duplex area, select Print on Both Sides (Manually) . 3. Print the document. 4. After one side has been printed, remove the remaining media from the input tray, and set it aside until after you finish your manual duplexing job. 5. Without changing the [...]

6. Maintaining the same orientation, place the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the device first. 7. On the device control-panel, click OK and wait for the second side to print. 40 Chapter 5 Printing ENWW[...]

Printing on special media Make sure that the paper or print media that you are using meets HP specifications. See Media specifications . Generally, smoother paper provides better results. 1. Open the media input tray and remove any media. 2. Load the media. Make sure that the top of the media is forward and the side to be printed on is facing up. 3[...]

Canceling a print job If a print job is currently printing, you can cancel it by pressing Cancel on the device control panel. CAUTION Pressing Cancel clears the job that the device is currently processing. If more than one process is running, pressing Cancel clears the process that currently appears on the control panel. You can also cancel a print[...]

6 Copy ● Starting a copy job ● Canceling a copy job ● Adjusting the copy quality ● Adjusting the lighter/darker (contrast) setting ● Reducing or enlarging copies ● Changing the number of copies ● Copying onto media of different types and sizes ● Copying two-sided documents ● Copying photos and books ● Viewing copy settings ENWW [...]

Starting a copy job To make copies with the device, use the following instructions. 1. Lift the scanner lid, and then load your document face-down (one page at a time) with the upper- left corner of the document located in the lower-right corner of the scanner glass. 2. Press Start Copy on the device control panel to start copying. 3. Repeat the pr[...]

To adjust the copy quality for the current job 1. On the device control panel, press More Copy Settings twice to see the current quality setting for the copy. 2. Use the < or the > button to scroll through the quality setting options. 3. Select a setting, and then press Start Copy to save the selection and immediately start the copy job, or p[...]

Adjusting the lighter/darker (contrast) setting The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the following procedure to change the contrast for the current copy job only. To adjust the lighter/darker setting for the current job 1. On the device control panel, press Lighter/Darker to see the current contra[...]

Reducing or enlarging copies The device can reduce copies to as little as 25% of the original size or enlarge copies to as much as 400% of the original size. Reduction/enlargement settings ● Original=100% ● A4 > Ltr=94% ● Ltr > A4=97% ● Full page=91% ● 2 pages/sheet ● 4 pages/sheet ● Custom: 25-400% NOTE For information about us[...]

To adjust the default copy size NOTE The default copy size is the size to which copies are normally reduced or enlarged. If you keep the factory default size setting of Original=100% , all copies will be the same size as the original document. 1. On the device control panel, press Menu/Enter . 2. Use the < or the > button to select Copy setup[...]

Changing the number of copies You can choose to have the default number of copies be any number from 1 to 99. To change the number of copies for the current job 1. On the device control panel, press # Copies . 2. Use the < or the > button to adjust the number of copies, and then press Menu/Enter . 3. Press Start Copy . NOTE The change in the [...]

Copying onto media of different types and sizes The device is set to copy on either letter- or A4-size paper, depending on the country/region in which it was purchased. You can change the size and type of media that you copy to for the current copy job or for all copy jobs. Media-size settings ● Letter ● Legal ● A4 Media-type settings ● Pla[...]

To change the default media-type setting type 1. On the device control panel, press Menu . 2. Use the < or the > button to select System setup , and then press Menu/Enter . 3. Use the < or the > button to select Paper setup , and then press Menu/Enter . 4. Use the < or the > button to select Def. paper type , and then press Menu/E[...]

Copying two-sided documents Copying a tw o-sided original to a one-sided document Copies resulting from these procedures are printed on one side, and need to be hand-collated. 1. Load the first page of the document to be copied face-down onto the flatbed scanner, and then close the scanner lid. 2. Press Start Copy . 3. Flip the page on the scanner [...]

5. Press Start Copy . 6. Remove the copied page from the output bin, and then set it aside for manual collating. 7. Repeat steps 1 through 6, following the original document page order, until all pages of the original are copied. ENWW Copying two-sided documents 53[...]

Copying photos and books To copy a photo 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upper- left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. Adjust the copy quality setting to Film photo . See Adjusting the copy quality . 4. Press Start Copy . To copy a bo[...]

2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner surface. 4. Press Start Copy . Viewing copy settings Use the More Copy Settings button to see the copy settings for the current copy job. 1. Press More Copy Settings to see the current setting for copy contrast. 2. Continue to press More Copy Settings [...]

56 Chapter 6 Copy ENWW[...]

7 Scan ● Understanding scanning methods ● Scanning by using HP LaserJet Scan (Windows) ● Canceling a scan job ● Scanning by using other software ● Scanning a photo or a book ● Scanning by using optical character recognition (OCR) software ● Scanner resolution and color For information about a cleaning the flatbed scanner, see To clean[...]

Understanding scanning methods You can scan an item in the following ways. ● Scan from the computer by using HP LaserJet Scan (Window s): In the device program group, select Scan To to start HP LaserJet Scan. See Scanning by using HP LaserJet Scan (Windows) . ● Scan from TWAIN-compliant softw are: The device is TWAIN-compliant and works with Wi[...]

Scanning by using HP LaserJet Scan (Windows) For more information about tasks and settings described in this section, see the HP LaserJet Scan online Help. For more detailed instructions about loading original documents onto the flatbed scanner, see Loading documents to copy or scan . 1. Click Start , click All Programs , click HP , and then click [...]

Scanning by using other software The device is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The device works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices. Using TWAIN-compliant and WIA-compliant software [...]

Scanning a photo or a book Use the following procedures to scan a photo or a book. To scan a photo 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. You are now ready to scan the photo by using one of the scanning methods. S[...]

2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner surface. 4. You are now ready to scan the book by using one of the scanning methods. See Understanding scanning methods for more information. Scanning by using optical character recognition (OCR) software You can use third-party OCR software to import [...]

Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs. Resolution and color affect the following features of scanned images: ● Image clarity ● Texture of gradations (smooth or rough) [...]

Resolution and color guidelines The following tables describe the recommended resolution and color settings for different types of scan jobs. Resolution Intended use Recommended resolution Recommended color settings E-mail 150 ppi ● Black and White, if the image does not require smooth gradation ● Grayscale, if the image requires smooth gradati[...]

8 Managing and maintaining the device ● Information pages ● Managing supplies ● Cleaning the device ● Changing the print cartridge ENWW 65[...]

Information pages Information pages reside within the device memory. These pages help to diagnose and solve problems with the device. Page name Description Instructions Demo page The Demo page prints a sample page that allows you to inspect the device print quality. 1. On the device control panel, press Menu/Enter . 2. Use the < or the > butt[...]

Managing supplies Checking supplies status If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or online. See Accessories and ordering information for part numbers. See www.hp.com/go/ljsupplies to order online. Storing supplies Follow these guidelines for storing print cartridges: ● Do not remove the[...]

Outside the United States , you can call collect. Dial the operator and ask to place a collect call to this telephone number: 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline who speaks your language will assist you. Or, if someone who speaks your language is not available, a language line interpreter will conne[...]

Cleaning the device To clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. To clean the scanner glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. 1. Turn off the device[...]

2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water. 3. Wash the backing gently to loosen debris; do not scrub the backing. 4. Dry the backing by using a chamois or soft cloth. CAUTION Do not use paper-based wipes because they might scratch the backing. 5. If this does not [...]

Changing the print cartridge 1. Open the print-cartridge door. 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See the recycling information inside the print cartridge box. 3. Remove the new print cartridge from its packaging, remove the cover from the print cartridge, and then pull the tab straight[...]

4. Insert the cartridge into the device until it is firmly in place. 5. Close the print-cartridge door. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric . 72 Chapter 8 Managing and maintaining the device ENWW[...]

9 Problem solving ● Problem-solving checklist ● Clearing jams ● Control-panel messages ● Print problems ● Copy problems ● Scan problems ● Control-panel display problems ● Solving common Macintosh problems ● Problem-solving tools ENWW 73[...]

Problem-solving checklist Follow these steps when trying to solve a problem with the device. Step number Verification step Possible problems Solutions 1 Is the power on? When the device is connected to a grounded power source and is turned on, the control panel shows Initializing... , and the main motor rotates for approximately 10 seconds. No powe[...]

Step number Verification step Possible problems Solutions 5 Does the device print from the computer? Connect the USB cable to the device and the computer. Use a word-processing program to send a print job to the device. Software is not installed correctly or an error occurred during software installation. Uninstall and then reinstall the device sof[...]

Clearing jams This section contains instructions for clearing jams from the device. Causes of jams Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events: ● The input trays are loaded improperly or overfilled, or the media guides are not set properly. ● Media is added to or remove[...]

Where to look for jams Jams can occur in these locations: ● Input trays ● Output area ● Print-cartridge area Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the device. Loose toner might remain in the device after a jam. This problem typically resolves itse[...]

Input trays CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the device. Pulling jammed media out of the device at an angle can damage the device. 1. Pull any visible jamme[...]

4. Replace the print cartridge and close the print-cartridge door. 5. Close tray 1. ENWW Clearing jams 79[...]

Output bin CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device. Print-cartridge area CAUTION Do not use sha[...]

2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device. 3. Replace the print cartridge and close the print-cartridge door. ENWW Clearing jams 81[...]

Control-panel messages The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the device is receiving print data or scanning commands, control-panel m[...]

Critical error messages Critical error messages can indicate some kind of failure. Restarting the device might fix the problem. If a critical error persists, the device might require service. Critical error message tables Control panel message Description Recommended action 50.1 Fuser Error Turn off then on The device has experienced an internal ha[...]

Control panel message Description Recommended action If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. 50.9 Fuser Error Turn off then on The device has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on[...]

Print problems Print quality problems Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues. NOTE If you are having copy problems, see Copy problems . Improving print quality Use the print-quality settings to prevent print-quality problems. Understanding [...]

3. Click Properties , or click Printing Preferences . 4. Change the settings, and click OK . Identifying and correcting print defects Use the checklist and print-quality issues charts in this section to solve print-quality problems. Print-quality checklist General print-quality problems can be solved by using the following checklist: 1. Make sure t[...]

Problem Cause Solution Toner specks appear. The media might not meet HP specifications. Use media that meets HP specifications. See Media specifications . The paper path might need cleaning. Clean the paper path. See To clean the paper path . Dropouts appear. A single sheet of print media might be defective. Try reprinting the job. The moisture con[...]

Problem Cause Solution Toner smears appear on the media. The media might not meet HP specifications. Use media that meets HP specifications. See Media specifications . If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides and the paper path. See To cl[...]

Problem Cause Solution The printed page is curled or wavy. The device is not set to print on the type of media on which you want to print. In the printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media. The media might h[...]

Problem Cause Solution Toner appears around the printed characters. The media might be loaded incorrectly. Turn over the stack of paper in the tray. If large amounts of toner have scattered around the characters, the paper might have high resistivity. Use a different paper, such as high- quality paper that is intended for laser printers. See Media [...]

● Do not use raised or embossed letterhead. ● The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for 0.1 second). CAUTION Failure to follow these guidelines could cause jams or damage to the device. Solving[...]

Problem Cause Solution The device does not pull media from the media input tray. The device might be in manual feed mode. ● If Manual feed appears on the device control- panel display, press Menu/Enter to print the job. ● Verify that the device is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Con[...]

Copy problems Preventing problems The following are a few simple steps you can take to improve copy quality: ● Use quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Loading documents to copy or scan for instructions. NOTE Verify that th[...]

Problem Cause Solution Black dots or streaks appear on the copy. Ink, glue, correction fluid, or an unwanted substance might be on the flatbed scanner. Clean the device. See Cleaning the device . Copies are too light or dark. The printer driver or device settings may be incorrect. Verify that the quality settings are correct. See Adjusting the copy[...]

Problem Cause Solution More than one sheet feeds at one time. The media tray might be overloaded. Remove some of the media from the tray. See Loading media . The media might be wrinkled, folded, or damaged. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. The device does not pull medi[...]

Performance problems Problem Cause Solution No copy came out. The input tray might be empty. Load media in the device. See Loading media for more information. The original might have been loaded incorrectly. On the flatbed scanner, place the original document face-down with the upper-left corner of the document at the lower-right corner of the glas[...]

Scan problems Solving scanned-image problems Problem Cause Solution The scanned image is of poor quality. The original might be a second- generation photo or picture. ● To eliminate the patterns, try reducing the size of the image after scanning. ● Print the scanned image to see if the quality is better. ● Verify that your resolution and colo[...]

Scan-quality problems Preventing problems The following are a few simple steps you can take to improve scan quality. ● Use high-quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. See Loading media for instructions. ● Adjust the software settings according to how you p[...]

Control-panel display problems CAUTION Static electricity can cause unexpected black lines, dots, or characters to appear on the device control-panel display. Do not touch the device control-panel display if there is a chance that you have collected a static electric charge (for example, by walking on carpet in a low-humidity environment). Unexpect[...]

Solving common Macintosh problems Problems with Mac OS X V10.3 and Mac OS X V10.4 The printer driver is not listed in Print Center. Cause Solution The device software might not have been installed or was installed incorrectly. Reinstall the software. See the getting started guide for instructions. The device name does not appear in the printer list[...]

The device does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem solving ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X V10.3 or Mac OS X V10.4. ● Ensure that your Maci[...]

Problem-solving tools The section describes the tools that can help you solve problems with your device. Restoring the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults. CAUTION This procedure deletes any pages that are stored in the memory. The procedure then automatically restarts the devi[...]

A Accessories and ordering information ● Supplies ● Cable and interface accessories ● User-replaceable parts ● Paper and other print media The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the device. For the most current ordering i[...]

Supplies Product name Description Part number Black print cartridge Average yield for the standard print cartridge is approximately 2,000 pages. Actual yield depends on use. Q2612A Cable and interface accessories Product name Description Part number USB cable 2-meter standard USB-compatible device connector C6518A User-replaceable parts Product nam[...]

Product name Description Part number HP Soft Gloss laser paper Satin finish coating on both sides, 105 g/m 2 (28 lb). Q2415A (letter) 500 sheets HP Brochure Laser Paper, Matte High opacity for two-sided printing with no show-through, 44 lb. Q6543A (letter) 150 sheets HP Photo and Imaging Laser Paper, Glossy High-contrast glossy finish, 32 lb. Q6545[...]

106 Appendix A Accessories and ordering information ENWW[...]

B Service and support ENWW 107[...]

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M1005 One year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such de[...]

Print Cartridge Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured, or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the pub[...]

Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. For details, see the support flyer that is included in the box with your device. HP Customer Care Online Services For 24-hour access to updated HP device-spec[...]

Hardware service If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: ● Hew lett-Packard repair services : Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 days, depending on your location. ● Hew lett-Packard authorized service provider : You can[...]

Guidelines for repacking the device Use the following guidelines when repacking the device: ● If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly. ● Remove and keep any cables, trays, and optional accessories installed in the printer. ● Remove and keep the print cartridge. CAUTION To prev[...]

C Device specifications This section contains the following information about the device: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 113[...]

Physical specifications Table C-1 Physical specifications Height Depth Width Weight 1 308 mm (12.13 inches) 363 mm (14.3 inches) 437 mm (17.2 inches) 8.3 kg (18.4 lb) 1 Weight does not include print cartridge, which weighs 0.7 kg (1.5 lb). Electrical specifications CAUTION Power requirements are based on the country/region where the device is sold.[...]

Acoustic emissions Table C-5 Acoustic emissions 1 , 2 Sound Power Level Declared per ISO 9296 Printing (15 ppm) 3 L WAd = 6.3 Bels (A) [63 dB (A)] Ready Essentially Inaudible Sound Pressure Level - Bystander Position Declared per ISO 9296 Printing (15 ppm) 3 L pAm = 49 dB (A) Ready Essentially Inaudible 1 Values are based on preliminary data. See w[...]

116 Appendix C Device specifications ENWW[...]

D Regulatory information This section contains the following regulatory information: ● FCC compliance ● Environmental Product Stewardship program ● Declaration of conformity ● Country-/region-specific safety statements ENWW 117[...]

FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is [...]

ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® Guidelines for energy efficiency. For more information, see www.energystar.gov . Toner consumption EconoMode uses significantly less toner, which might e[...]

HP LaserJet printing supplies It's easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation, and recycling processes. W[...]

Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyclin[...]

Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's A ddr ess: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Names: HP LaserJet M1005 MFP series Regulatory Model Number 3) BOISB-0207-01 Print Ca[...]

Country-/region-specific safety statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Cla[...]

Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet M1005 MFP - laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN60825-[...]

Glossary brow ser Short for Web browser, a software program that is used to locate and open Web pages. contrast The difference between the dark and light areas of an image. The lower the number value, the more closely the shades resemble each other. The higher the number, the more the shades appear separate from each other. dots per inch (dpi) A me[...]

USB Universal serial bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. USB is designed to concurrently connect a single computer USB port to multiple peripherals. w atermarks A watermark adds background text to a document that is being printed. For example, “Confidential” can b[...]

Index Symbols/Numerics 600 dpi print-quality setting 85 A accessibility features 2 accessories ordering 110 part numbers 104 acoustic emissions 115 alert messages 82 Apple Macintosh. See Macintosh archive print 41 B background, gray 87 bands, troubleshooting 87 battery specifications 120 bin, output capacity 2 jams, clearing 80 locating 3 black and[...]

default media size and type, setting 29 defaults, restoring 102 Demo page, printing 66 dimensions, device 114 dots per inch (dpi) print settings 85 specifications 2 dots, troubleshooting 87 double-sided copying 52 double-sided printing Macintosh 39 Windows 35 dpi (dots per inch) print settings 85 specifications 2 drivers help, Windows 8 Macintosh s[...]

priority input tray 26 tray 1 27 loose toner, troubleshooting 88 M Macintosh driver settings 9, 37 driver supported 8 drivers, troubleshooting 100 installing software 11 problems, solving 100 scanning from TWAIN- compliant software 60 special media, printing on 41 support Web sites 110 supported operating s ys te m s 6 uninstalling software 11 USB [...]

troubleshooting M aci nto sh 100 types included 2 power consumption 118 requirements 114 troubleshooting 74 power consumption 114 power switch, locating 3 ppi (pixels per inch), scanning resolution 63 preprinted paper 20 presets (Macintosh drivers) 37 print cartridge area jams, clearing 80 print cartridges door release, locating 3 HP fraud hotline [...]

quick sets (Windows drivers) 32 size, copy reducing or enlarging 47 troubleshooting 96 size, device 114 sizes, media default, changing 29 selecting trays by 28 supported 21 skewed pages 89, 91 slow speed, troubleshooting printing 92 scanning 97 smeared toner, t rou bl es ho ot in g 88 software included 7 Macintosh, installing 11 Readiris OCR 62 sca[...]

selecting trays by 28 specifications 21 U uninstalling Macintosh s o f t w a r e 11 uninstalling Windows software 10 USB port locating 3 troubleshooting connection 92 troubleshooting M aci nto sh 100 type included 2 Use Different Paper/Covers 34 user-replaceable parts 104 V vertical lines, troubleshooting 87 vertical white or faded stripes 93 volta[...]

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