AT&T E5937 manual

User’ s manual 5.8 GHz Cor dless T elephone/Answ ering System E5926/E5927B/ E5937B/E5947B/E1937B with Caller ID/Call W aiting[...]

Congratulations on y our pur chase of this A T&T pr oduct. Befor e using this telephone system, please r ead Impor tant safety instructions on pages 51 to 53 of this manual. NEED HELP? Our r epr esentativ es ar e here to help y ou with an y questions concerning the operation of this pr oduct, a vailable accessories, or an y other r elated issue[...]

Depending on your service , y ou ma y see the caller’ s number , or the caller’ s name and number . This product can pr ovide inf ormation only if both y ou and the caller ar e in areas offering caller ID service , and if both telephone companies use compatible equipment. The time and date are sent b y the ser vice pr ovider along with the call[...]

STOP! See page 10 for easy instructions. Y ou must install and charge the battery befor e using the telephone. For customer service or product information, visit our web site at www .telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . Add new handsets to mak e your phone mor e versatile (see pa g e 43) Y our telephone c[...]

Getting started Quick ref erence guide ......................... 2 Parts checklist ........................................ 4 Befor e you begin ................................... 8 T elephone base installation ................. 9 Batter y installation & charging ......... 10 W all mounting ..................................... 11 Belt clip &am[...]

2 Getting started OFF/CLEAR During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. Quick r efer ence guide MUTE/DELETE While on a call, press to mute microphone (see page 16). While reviewing the call log, press to delete an individual entry, or press and hold to cle[...]

3 Getting started Answ ering system controls (see pages 30-39) ANSWER ON/OFF ..........Press to turn answering system on or off. DELETE ..........................Press to delete a message during play back. Hold to delete all old messages when set is idle. TIME/SET ........................Press to review or set the answering system clock. SETUP ....[...]

4 Getting started P arts checklist for E5926 Sa v e your sales r eceipt and original packaging in case y ou need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handset Battery pack for cordless handset Telephone line cord Wall mount bracket for telephone base[...]

5 Getting started P arts checklist for E5927B Sa v e your sales r eceipt and original packaging in case y ou need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Charger for cordle[...]

6 Getting started P arts checklist for E5937B/E1937B Sa v e your sales r eceipt and original packaging in case y ou need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Chargers fo[...]

7 Getting started P arts checklist for E5947B Sa v e your sales r eceipt and original packaging in case y ou need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Chargers for cordl[...]

8 Getting started Befor e y ou begin About caller identification Caller ID with call waiting featur es in this telephone let you see who’ s call- ing befor e you ans w er the phone, even when you’ re on another call. These featur es requir e services provided b y your local telephone compan y . Contact your telephone service pro- vider if: • [...]

9 Getting started NOTES: 1. Use only the power cord supplied with this product. If you need a replacement, call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 2. Be sure to use an electrical outlet not controlled by a wall switch. T elephone base installation Install the telephone base as shown below . Choose a location in a central location[...]

10 Getting started Batter y installation & charging After batter y installation, place each handset in the telephone base or a charger and allow to charge for 16 hours befor e use. Y ou can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use. When the battery is fully depleted, a recharge ta[...]

11 Getting started W all mounting The base can be installed on any standar d wall-phone outlet as shown belo w . Choose a location a wa y from electr onic equipment, such as personal computers, computer r out- ers, television sets or micr owa ve ov ens. A v oid excessive heat, cold, dust or moisture. 3) Plug power adapter into electrical outlet. 4)[...]

12 Getting started Belt clip & optional headset Install belt clip as shown below if desir ed. For hands-fr ee telephone conv ersations, y ou can use an y industr y standard 2.5 mm headset (pur chased separately). For best r esults, use an A T&T 2.5 mm headset. Snap belt clip into notches on both sides of handset. Plug 2.5 mm headset into ja[...]

13 T elephone operation Basic operation Making and answ ering calls T o answ er an incoming call, pr ess PHONE/ FLASH or SPEAKER, or any dial pad k ey (0-9, * or #). T o make a call, press PHONE/ FLASH or SPEAKER , then dial a number . Pr ess OFF/ CLEAR to hang up . T o pre vie w numbers befor e dialing, enter numbers first, then press PHONE/ FLASH[...]

14 T elephone operation Basic operation Handset locator If you misplace the handset(s), pr ess HANDSET LOCA TOR at the base. This starts the paging tone at the handset(s) for 60 seconds to help y ou locate it. T o stop the paging tone, press PHONE/ FLASH , SPEAKER, or any dial pad k ey (0-9, *, or #) at the handset(s), or pr ess HANDSET LOCA TOR at[...]

15 T elephone operation Options while on calls V olume contr ol Press or on the VOLUME button on the side of the handset to adjust listening volume. Each button press raises or lo wers v olume b y one lev el. When you change the v olume le vel, the new setting is sa v ed. Call waiting If you subscribe to call waiting service with your local telepho[...]

16 T elephone operation Options while on calls Mute Press MUTE/ DELETE to silence the micr ophone . Y ou will be able to hear the person at the other end, but they will not be able to hear you until y ou pr ess MUTE/ DELETE again and resume speaking. T emporar y ring silencing Press OFF/ CLEAR or MUTE/ DELETE while the phone is ringing to silence t[...]

17 T elephone operation Inter com calls Intercom calls If you ha ve mor e than one handset, you can use the intercom f eatur e to ha v e conv ersations betw een the handsets. • Press the INTERCOM button on a handset. • Y ou will see INTERCOM T O: • Enter the handset number of the handset you want to call. The display will sho w CALLING HANDSE[...]

18 T elephone operation Call forwar d Call forward If you ha ve mor e than one handset, during a conv ersa- tion, you can f orward an external call fr om one handset to another handset. • Press and hold INTERCOM . Y ou will see FOR W ARD TO : • Enter the handset number (1, 2, 3, or 4) to which you want to forward the call. The displa y will sho[...]

19 T elephone operation Call transfer Call transfer If you ha ve mor e than one handset, during a conv ersa- tion you can transf er a call to another handset. • Press INTERCOM (the external call is put on hold). Y ou will see TRANSFER T O : • Enter the handset number (1, 2, 3, or 4) to which you want to transf er the call. The display will sho [...]

20 T elephone operation Handset settings Using the featur e menu y ou can change settings to customize how the telephone w orks. Press MENU , then use the buttons to scroll to the featur e you want to change. As you scr oll through the menu, the top menu item is al wa ys highlighted with a > symbol. Press SELECT to select the highlighted item. P[...]

21 T elephone operation Handset settings Languag e At this menu, y ou can select the language used in all menus and scr een displa ys. Use the buttons to select ENGLISH, ESP ANOL or FRANC AIS, then press SELECT to sa v e your pr efer ence. Clear voice mail indication If you subscribe to v oice mail services provided b y your local telephone company[...]

22 Directory Shared dir ectory The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, it will display NOT AVAILABLE AT THIS TIME. Memor y capacity The directory can sto[...]

23 Directory New dir ector y entries T o create a ne w directory entr y Press MENU , then press SELECT to choose DIRECT OR Y . Press to highlight ST ORE. Press SELECT , then enter the telephone number when pr ompted. Use the dial pad to enter up to 32 digits, or , cop y a num- ber from r edial by pressing REDIAL/ PA U S E and using to locate the nu[...]

24 Directory New dir ector y entries Storing the entr y Press SELECT to stor e y our new dir ectory entr y . T o change it later , see page 26.[...]

25 Directory Dir ector y sear ch T o bro wse through the dir ector y Press /DIR to display the first listing in the dir ector y . Y ou can then use the or to bro wse thr ough the directory , or sear ch to find a specific entr y . Entries will be displa y ed alphabetically b y the first letter in the name. Press OFF/ CLEAR at an y time to exit the d[...]

26 26 T o dial, delete or change entries T o dial a displa y ed number When any dir ectory entr y is displa yed, press PHONE/ FLASH (or SPEAKER ) to dial the displa y ed number . T o delete an entr y When any dir ectory entr y is displa yed, pr es s MUTE /DELETE to delete the displa y ed entry from the directory . Once deleted, an entr y cannot be [...]

27 Caller ID log Shared caller ID lo g The caller ID log is stored in the base, and is shared b y all handsets. Changes made at any one handset will be reflected in all. Ho w caller ID w orks If you subscribe to caller ID service provided b y y our local telephone company , information about each caller will be displa y ed betw een the first and se[...]

28 Caller ID log About names Names of callers will be displa y ed only if the inf orma- tion is pro vided by y our local telephone compan y . If the telephone number of the person calling matches an exact number in y our directory , the name that appears on scr een will match the name as you enter ed it into your dir ectory . (Example: If Christine[...]

29 Caller ID operation T o r e view the call lo g T o re vie w the call log Press CID/ to r e view the call log. The most recent call is displa y ed first. Use the arr ow buttons to scr oll through the list as sho wn at left. T o return a call Press PHONE/ FLASH (or SPEAKER ) to call the num- ber as displa y ed. Caller ID numbers ma y appear with a[...]

30 Answering system operation Messag e capacity The answ ering system can recor d up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum r ecording time is 15 min utes. Messages will remain a vailable for repla y until you delete them. Message counter Number of messages (or,[...]

31 Answering system operation T urning the answering system on and off Da y and time announcements T o set da y and time Befor e pla ying each message, the answ ering system announces the da y and time the message was r eceiv ed. Befor e using the answ ering system, y ou should follow the steps at left to set the da y and time, so messages are date[...]

32 Answering system operation Outgoing announcements Outgoing announcements ar e the messages callers hear when calls are ans wer ed b y the answ ering system. The phone is pre-pr ogrammed with announcements for normal (answ er and recor d) mode and for announce- ment only mode (see page 33). If the phone is set up to recor d messages, the phone an[...]

33 Answering system operation Announcement only mode In announcement only mode, callers hear an announce- ment but cannot lea v e messages. T o turn announcement only on or off Press SETUP r epeatedly until y ou hear “Announcement only , recor d no messages. T o change the setting press CHANGE . ” Then press CHANGE until you hear the option y o[...]

34 Answering system operation Changing featur e options Y ou can change how the answ ering system operates. Press SETUP r epeatedly to hear each f eatur e. Press CHANGE when you hear the f eature y ou want to modify . Feature options (Default settings underlined) System announces: Feature description: 1. SETUP 3. SETUP -O R- Press until desired fea[...]

35 Answering system operation Messag e pla yback Press PLA Y/STOP to hear messages. The system announces the number of messages, then begins pla y- back. If you ha ve new messages, you will hear only the new messages (earliest first). If there ar e no ne w messages, the system will pla y back all messages (earliest first). Announcements • When pl[...]

36 Answering system operation 36 Recording and pla ying memos Memos are messages y ou r ecord y ourself. They ar e sa v ed, pla y ed back and deleted exactly lik e incoming mes- sages. Y ou can recor d a memo as a reminder to y ourself, or lea v e a message for someone else if others in y our household use the answ ering system. T o record a memo P[...]

37 Answering system operation 37 Messag e counter displa ys The message counter usually displa ys the total number of memos and incoming messages. See the list below for explanations of other displa ys in this counter . Messag e counter displa ys 0 No messages. 1-98 Number of messages/memos, or message number currently playing (flashes if you have [...]

38 Answering system operation 38 1. Remote access A two-digit security code is r equir ed to access y our answ ering system fr om any touch-tone phone. This code is 19 by default; see page 34 to change it. Dial your telephone number from any touch-tone phone. 2. When system answers, enter a two-digit remote access code ( 19 unless you have changed [...]

39 Answering system operation 39 Help menu *5 Turn system off 0 Turn system on 0 Press to hear list of features & com- mands. Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it on. Remote access[...]

40 Appendix One beep every 10 seconds Message alert. Scr een icons, indicator lights & tones Screen icons & alert tones Ringer off. Battery charging (animated display). Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW Missed and un-reviewed calls. Two short beeps Press VOLUME keys while the[...]

41 Appendix PHONE The handset is in use. DIRECTORY EMPTY You are accessing an empty directory. MUTED The call is on mute. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. Handset displa y screen messa g es ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty call log. SPEAKER The handset[...]

42 Appendix Handset displa y screen messa g es Screen displa y messages Failed intercom or conference call (there are already two handsets being used). UNABLE TO CALL TRY AGAIN Someone else is already using the directory or call log when you try to do so. NOT AVAILABLE AT THIS TIME CHARGING A handset with a low battery has been placed in the teleph[...]

43 Appendix Adding ne w handsets Y our telephone can accommodate up to four cordless handsets. Y ou can add new handsets (E597-1, sold separately) to the E5926, E5927B, E5937B and E1937B at an y time, but each handset must be register ed with the base befor e use. The handset pro vided with y our E5926 is automatically r egistered as handset 1. Add[...]

44 Appendix If you ar e r eplacing a handset on a system that has the maximum n umber of register ed handsets (four) or wish to change the assigned handset number of y our r egister ed handsets, you m ust first de-register the handsets, then de-registration all handsets. T o de-register all handsets • Press and hold HANDSET LOCA TOR on the main t[...]

45 Appendix T r oubleshooting If you ha ve difficulty with y our phone, please tr y the suggestions below . Fo r Customer Ser vice, visit our web site at www .telephones.att.com , or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My phone doesn’t work at all • Make sure the power cor d is securely plugged in. • Make sure that the ba[...]

46 Appendix CONNECTING... displays on my cordless handset • Ensure that the base is powered up. • Place the cordless handset in the base for one minute to allow the cordless handset and base to r esynchronize channels. • Move the cordless handset closer to the base. Y ou might have moved out of range. • If the cordless handset is in its bas[...]

47 Appendix T r oubleshooting I get noise, static, or weak signal even when I’m near the base • Other cordless phones and 802.11 wir eless routers that ar e used for home computer networks both use internal radios to communicate. The radios may interfere with one another . Y ou can improve the per - formance of your cordless phones and your r o[...]

48 Appendix T r oubleshooting My cordless handset does not ring when I receive a call • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’ s manual. • Make sure the telephone line cor d is plugged securely into the tele- phone base and the telephone jack. Make sure the power cor d is securel[...]

49 Appendix T r oubleshooting • Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low ar ea. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply). The charge light is[...]

50 Appendix Incomplete messages • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than seven seconds, the system stops recor ding and disconnects the call. • If the system’ s memory becomes full during a message, the system stops recor di[...]

51 Appendix Impor tant safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user[...]

52 Appendix Impor tant safety instructions Especially about cordless telephones • Privacy: The same features that mak e a cor dless phone conv enient cr eate some limitations. T elephone calls are transmitted betw een the base and the handset by radio wa v es, so there is a possibility that y our cor dless phone conv ersations could be intercepte[...]

53 Appendix Impor tant safety instructions Precautions f or users of implanted cardiac pacemak ers Cardiac pacemak ers (applies only to 900 MHz digital cordless telephones): Wireless T echnology Research, LLC (WTR), an independent r esear ch entity , led a mul- tidisciplinar y evaluation of the interf erence betw een portable wireless telephones an[...]

54 Appendix FCC P art 68 and A CT A This equipment complies with Part 68 of the FCC rules and with technical require- ments adopted by the Administrativ e Council for T erminal Attachments (A CT A). The label on the back or bottom of this equipment contains, among other things, a pr oduct identifier in the format US: AAAEQ##TXXXX. This identifier m[...]

55 Appendix FCC P art 15 This equipment has been tested and found to comply with the r equir ements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements ar e intended to pr ovide r easonable pr otection against harm- ful interfer ence in a residential installation. This equipment genera[...]

56 Appendix Limited warranty The A T&T brands are used under license. Any r epair , r eplacement or warranty ser - vice, and all questions about this product should be dir ected to: Advanced American T elephones, 1 (800) 222-3111 or www .telephones.att.com . I n Canada, call 1 (866) 288-4268 . 1. What does this limited warranty cover? The manuf[...]

57 Appendix Limited warranty 4. What is not cover ed by this limited warranty? This limited warranty does not cov er : • product that has been subjected to misuse, accident, shipping or other ph ysical damage, improper installation, abnormal operation or handling, neglect, inunda- tion, fire, water , or other liquid intrusion; or • product that[...]

58 Appendix Limited warranty 6. What must you r eturn with the product to get war ranty service? Y ou m ust: a return the entire original package and contents including the pr oduct to the AA T ser vice location along with a description of the malfunction or difficulty; b include “valid pr oof of pur chase” (sales receipt) identifying the pr od[...]

59 Appendix T echnical specifications RF frequency band (handset to base) 2400 MHz — 2483.5 MHz RF frequency band (base to handset) 5725 MH Z — 5850 MHz Channels 95 Operating temperature 32°F — 122°F 0°C — 50°C Base unit voltage (AC voltage, 60Hz) 96 — 130 Vrms Base unit voltage (AC adapter output) 9VDC @600mA Handset voltage 3.2 — [...]

60 Appendix A A C adapter , 9 Adding new handsets, 43 Alert tones, 40 Answ ering calls, 13 Answ ering system, 30-39 B Batter y charging, 10 Batter y installation, 10 Belt clip , 12 C Call waiting, 15 Call transfer , 19 Caller ID , 27 add entries to phone dir ector y , 29 delete entries, 29 dial entries, 29 CID , 27 Clear voice mail indication, 21 D[...]

Appendix Use the wallet card below to help y ou remember commands to control y our answ ering system fr om any touch tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Pla y all messages ....................... 1 Pla y new messages ................... 2 Delete the message ................. 3 Delete all[...]

Copyright © 2006 Advanced American T elephones. All rights reserved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 4 A T&T 06/06. 91-000648-040-000 www .telephones.att.com[...]