ATEN Technology CM1164 manual

4-port USB DVI-D KVMP TM Control Center CM1 164 User Manual www.aten.com cm1164.book Page i Thursd ay, August 16, 20 12 4:50 PM[...]

CM1164 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the li mits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These l[...]

CM1164 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Support For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The man[...]

CM1164 User Manual iv Package Content s The CM1164 package consists of:  1 CM1164 4-port USB DVI-D KVMP TM Control Center  4 Custom KVM Cable Sets (Single Link DVI-D x 1; USB 2.0 x 1; 2.1 audio x 2; length – 1.8m)  1 IEC320 Power Cord  1 IR Remote Control  1 User Instruction s* Check to make sure that all the comp onents are presen[...]

CM1164 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii T[...]

CM1164 User Manual vi Hardware Cursor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Channel Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 KVM Reset . . . . . . [...]

CM1164 User Manual vii Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Help . . . . . . . . . . . . . . . . . [...]

CM1164 User Manual viii About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operatio n. An overview of the information found in the manu al is provided below. Chapter 1, Introduct ion, introduces you to the CM1164 system. Its purpose, features and benefit[...]

CM1164 User Manual ix Conventions This manual uses the following conv entio ns: Product Information For informatio n about all ATEN products and how they can help yo u connect without limits, visit ATEN on the Web o r contact an ATEN Au thorized Reseller. Visit ATEN on th e Web for a list of l ocations and telephone numbers: Monospaced Indicates te[...]

CM1164 User Manual x This Page Intentionally Left Blank cm1164.book Page x Thursday, August 16, 2012 4:50 PM[...]

1 Chapter 1 Introduction Overview To improve operational effici ency in cont rol rooms, there needs to be a fast and convenient way to view and manage m ore computers simultan eously, permitting faster response tim es from a single location. In addition , the solution must save space and eliminate the n eed for extra keyboards, mice, an d monitors.[...]

CM1164 User Manual 2 Setup is fast and easy; sim ply plug cables into their app ropriate ports. There is no software to config ure, no in stallation routines, and no incom pat ibility problems. Since the CM1164 int ercept s keyboard input directly, it will work on Microsoft Windo ws, Linux, Sun and Mac platforms. In addition, the firmware upgrade b[...]

Chapter 1. Introduction 3 Features  One console i ndependent ly and simult aneously contr ols four DV I-D computers, and two additional USB devices  2-port USB 2.0 hub built in; fully compliant wit h USB 2.0 specification  Multi-view console controls up to 4 video sources on one screen with Display Modes including Quad View mode, Picture i[...]

CM1164 User Manual 4 Requirement s Console  A DVI-D Single Link display capable of the highest possible resolution  A USB mouse  A USB keyboard  Microphone and speakers (optional) Computers The following must be av ailable on each computer:  A DVI port Note: The quality of the display is affected by the quality of the display card. W[...]

Chapter 1. Introduction 5 Operating Systems Supported operating systems are shown in the tables, below: On-Screen Display (OSD) Languages The CM1164’s GUI i s in English by defa ult. Other languages supp orted are: French, German, Japanese and Traditional Chinese. OS Ve r s i o n Windows 2000 and higher Linux RedHat 6.0 and higher SuSE 8.2 and hi[...]

CM1164 User Manual 6 Component s Front V iew No. Compo nent Description 1 LED S tatus Panel This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons each have three corresponding LE D icons that represent audio , KVM , and USB Link status. See LED Displa y , page 16, for full details. 2 Port[...]

Chapter 1. Introduction 7 Rear View No. Component Description 1 Daisy Chain Control In / Out ports Use these ports to connect to another CM1 164’s DCC port to pass keyboard and mouse signals. Y ou can daisy chain up to four CM1 164 units. 2 Console Port Section The cables from your USB keyboard, USB mouse, DVI console display , a U SB peripheral,[...]

CM1164 User Manual 8 IR Remote Control No. Component Description 1 OSD button Press this to turn on/turn off the OSD menu. When the OSD menu is enabled, press the OSD button to go back to the previous menu/submenu. 2 Fn1 / Fn2 / Fn3 / Fn4 Buttons and Select Button Use these buttons to switch between Function modes (Fn1 to Fn4), and to cycle through[...]

9 Chapter 2 Hardware Setup Rack Mounting For convenience and flexibility, the CM11 64 can be mounted on system racks. To rack mount a unit do the following: 1. Remove the screws attached to the unit as shown in the diagram below: Note: Y ou can remove the screws on the front side panels or the back side panels. The succeeding diagrams show the rack[...]

CM1164 User Manual 10 2. Using the screws prov ided in the Moun ting Kit (not in cluded with this package), screw the mounting bracket into the side of the unit as show in the diagram below: Note: The Mounting Kit is not included in the package. Please contact your dealer for more details. 3. Screw the bracket into any convenient locatio n on th e [...]

Chapter 2. Hardware Setup 11 Grounding To prevent damage to your installatio n it is im portant that all devices are properly grounded. 1. Use a grounding wire to g round the CM1164 by connecting one end of the wire to the grounding terminal, and th e other end of the wire to a suitable grounded object. 2. Make sure that the computer(s)/devi ce(s) [...]

CM1164 User Manual 12 9. Power on the disp lays and the computers/devices. Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port 4. Single S t ation Inst allation Diagra m 7 8 1 4 2 DVI 7 6 3 5 cm1164.book Page 12 Thursd ay, August 16, 20 12 4:50 PM[...]

Chapter 2. Hardware Setup 13 Daisy Chaining To display even m ore computers/video so urce devices, up to 3 additional CM1 164 units can be daisy chained from the ori ginal CM1164. As many as 16 computers/video source devi ces can be controlled from a single console in a complete installation. To set up a daisy chained installation, ma ke sure that [...]

CM1164 User Manual 14 Daisy Chain Inst allation Diagram Parent unit cm1164.book Page 14 Thursd ay, August 16, 20 12 4:50 PM[...]

15 Chapter 3 Basic Operation Overview There are various convenient methods to access the computers: manual, hotkey, IR remote control , and the On-Screen D isplay (OSD). Manual operation involves pressing the Mode and port selection pu shbuttons located on the unit’s front panel. This is discussed in this chapter, as well as the LED Displays, Dis[...]

CM1164 User Manual 16 LED Display The Mode and Port Selec tion Pushbuttons on the CM 1164’s front panel each have three corresponding LED icons that represent audio , KVM , and USB Link. These light green or orange, depending on status, as shown in the table, below: Note: The Port Selection KVM icon is the port number (1, 2, 3, and 4). LED Indica[...]

Chapter 3. Basic Operation 17 Manual Switching The Mode selection pushbu tton and the pushbuttons th at corresp ond to each port have three icons – KVM, audio , and USB Link . The icons on the Mode pushbutton light up when the Mode pu sh button is pressed to indicate cycling through the corresponding KVM, audio, and USB modes. The icons on the po[...]

CM1164 User Manual 18 Display Modes The CM1164 enables users to use various Display Modes so that the screen can show more than one computer/video sour ce at one time. This feature is useful when requiring informatio n from multiple computers/v ideo sources conveniently. When switching between p orts, either via the front panel pushb uttons, remote[...]

Chapter 3. Basic Operation 19 The four Display Modes av ailable are as follows. Quad V iew Quad View displays all four computers/video sources on the display. By default, the resolution for Quad Vi ew uses the resolution of the source device assigned to Port 1. However, you can configure the reso lution and choose a better fit via the OSD. Refer to[...]

CM1164 User Manual 20  T riple - shows three computers/video sources, as shown below. Note: There is an option to view Channel 1 in full so that the other channels do not cover the right side of the screen, but it is shown in a smaller resolution that allo w all the channels to fit int o the display . See Picture in Picture (Dual / Trip le / Qua[...]

Chapter 3. Basic Operation 21 Channel ID Depending on the Di splay Mode selected, the screen may be div ided into two, three or four sections to show the co rresponding computer(s)/video source(s) connected to the KVM ports. Each section has a designat ed Channel ID and this assignmen t remains the s ame for all Disp lay Modes. Note that the Channe[...]

CM1164 User Manual 22 PiP T riple The Channel IDs are ordered in a clockwise direction, with letter A starting at the left panel, and letter B following at the top rig ht panel. PiP Quad Like the previous Display Mode , the Chan nel IDs are ordered in a clockwise direction, with letter A st art ing at the le ft panel, and letter B following at the [...]

Chapter 3. Basic Operation 23 For all Display Modes, when the source device’s resolution does not fit the set resolution for the channel, a black space fills the gap, as shown below. In the example above, the video source devices connected to Channel A and Channel D are smaller than the resoluti on configured for the Display Mode. For Quad View, [...]

CM1164 User Manual 24 Hardware Cursor Mode The CM1164 supports Hardware Cursor Mode, which can be enabled via OSD (see Hardware Cursor Mode , page 40). With this feature, you can use the mouse whil e the OSD is invoked and navi gate the OSD menus and select menu options as if you were working with a web browser. Normally, the mo use stops working w[...]

Chapter 3. Basic Operation 25  Click the port number to highlight the disp lay channel window and click again to go through the window sizes available. Set it according to preference.  Highlight the port number of a disp lay chann el’ s port number that you want to change. Then click the tar g et port number – the two displa y channels wi[...]

CM1164 User Manual 26 Powering Off and Rest arting If it becomes necessary to power off the unit, before starting it back up you must do the following: 1. Shut down all the comput ers that are attached to the switch. 2. Unplug the switch’ s power adapter cable. 3. W ait 10 seconds, then plug the swit ch’ s power adapter cable back in. 4. After [...]

27 Chapter 4 Keyboard Port Operation The CM1164 provides an extensive, easy-to-use hotkey function that ma kes it convenient to contro l and configure your KVM instal lation from the keyboard. Activate the OSD To activate the OSD using your keyb oard , tap the Scroll Lock key twice: [Scroll Lock] [Scroll Lock] You can close the OSD by pressing the [...]

CM1164 User Manual 28 Invoking HSM Hotkeys provide independent switch ing of the KVM, USB hub and audio focus. You can give one computer th e KVM console focus, another the USB hub focus, and the other two the audio focus. Al l operation s begin with invoking Hotk ey Setting Mode (HSM). To invoke HSM do the following: 1. Press and hold down [N um L[...]

Chapter 4. Keyboard Port Oper ation 29 [Port ID] [U] [Enter] Brings only the USB hub focus from the port that currently has it to the computer/source device that corresponds to the Port ID entered. The KVM and audio focus remain where they are. [Port ID] [S] [Enter] Brings only the audio focus fr om the port that currently has it to the computer/so[...]

CM1164 User Manual 30 Auto Scanning The CM1164’s Auto Scan feature automatically cycles the KVM focu s through the computer ports at regular intervals. This allow s you to monitor the computer activity without having t o take the tro uble of switching from port to port manually. Althou gh the video focus switches from port to port, the keyboard, [...]

Chapter 4. Keyboard Port Oper ation 31 List Current KVM Settings To see a listing of the current switch setting s, do the following: 1. Open a text editor or word processor and place the cursor in the page window . 2. Invoke HSM (see page 28). 3. Press and release [F4] to display the setting s. USB Reset If the USB loses focus and needs to be reset[...]

CM1164 User Manual 32 Channel Editor When Hardware Cursor Mode is enabled (via OSD, see Hardware Cursor Mode , page 40), the Channel Editor feature allows users to use the mouse to directly manipulate the display size and sc reen position of a channel, as well as change the port numb er assigned to it. See Channel Editor , page 24 for more informat[...]

33 Chapter 5 OSD Operation Overview The On-Screen Display (OSD) is a menu driven meth od to handle computer control and switching operations. There are three ways to display the OSD:  Press the OSD front panel p ushbutton  Press the OSD button on the IR remote control  T ap [Scroll Lock] twice on the console key board The OSD incorporates [...]

CM1164 User Manual 34 OSD Operation and Menu There are three ways to cy cle through the OSD m enu, go to submenus, change/ adjust the options and make a selection, as follow s:  Fron t panel pushbutt ons . Use the Function ( Fn1 ~ Fn4 ), Select and OSD pushbuttons located on the CM1164’ s front panel. The Fn1~Fn4 buttons are positioned to corr[...]

Chapter 5. OSD Operation 35 Setting System Hardware Cursor Mode Enable / Disable Hardware Cursor T ype OSD Hotkey Scroll Lock / Ctrl Hotkey Selection Mode [Num Lock] + [-] / [Ctrl] + [F12] Video DynaSync Enable / Reload / Default KVM EDID Activate Beeper Enable / Disable Port ID Disp lay Port / Duration OSD Language English / German / French / Japa[...]

CM1164 User Manual 36 Port Selection Click the Port Selection icon to select which com puter/video source device is shown on the d isplay screen or has the audi o, KVM, and USB focus. Select the corresponding po rt number of the comput er/video source and click save. See Port ID Numbering , page 1 5 for more details on port numbers. Mode Selection [...]

Chapter 5. OSD Operation 37 Display Modes Click the Display Mode you want to use to go to a page where you can configure which computer(s )/source device(s) correspond to each channel, and which channels are shown in the display screen. See Channel ID , page 21 for information on how channels work. Quad Quad Mode lets you show all four com puters/v[...]

CM1164 User Manual 38 (Continued from previous page.) To configure th e PiP (Dual / Triple / Quad) screens, do the following steps: 1. Check the port number that corresponds to each channel. 2. Alpha. Checking this option affects the am ount of transparency for the port’ s display , en abling you to see throu gh it. 3. PbP . In Pictur e in Pictur[...]

Chapter 5. OSD Operation 39 After choosing the desired resolution. the size of each of the four channels adjusts accordingly. For ex ample, selecting 1600 x 1200 as the video resolution results in display windows measuring 800 x 600. When a source device’s resolution does not match the channel’s video resolution, it is adjusted to fit according[...]

CM1164 User Manual 40 Setting The S etting menu can be used to configure the CM1164, and is further divided into three pages: System, Computer and Configuration . There is also a Help submenu. System Use the System page to configure settings related to operating the OSD, optimizing the video disp lay and securing the device. Hardware Cursor Mode No[...]

Chapter 5. OSD Operation 41 Hardware Cursor T ype To distinguish between the Hardware Cursor M ode and normal PC mode, you can select the mouse pointer for when th e Hardware Curs or Mode is enabled. Use this screen to choose which mouse pointer type you want to use when enabling the Hardware Cursor Mode and click Save. OSD Hotkey If using the Scro[...]

CM1164 User Manual 42 Port ID Display You can assign a different Port ID instead of using the d efault Port IDs (1 to 4) of each physical port. This is useful in scenarios where there are more than 4 computers/source devices, such as when daisy chaining two or m ore CM1 164s. See Port ID Numbering , page 15 for more deta ils.  Port . Use the min[...]

Chapter 5. OSD Operation 43 Auto Scan The Auto Scan feature enables the KVM focus to cycle from port to port at certain time intervals. This gives users a quick way of viewing all the computers/video sources connected to the ports.  Scan Duration. Select how many seconds a port has KVM focus before the focus switches to the next port. Use the mi[...]

CM1164 User Manual 44 Login Timeout When the CM1164 is not in use, set how long the CM1164 waits (in minutes) before it automatically logs out. Use the minus (-) and plus (+) signs to assign a number from 1 to 99. KVM St atus This read-only pa ge shows useful info rmation ab out the CM1 164, including: the operating systems of compu ters conn ected[...]

Chapter 5. OSD Operation 45 Computer Use the Computer page to configure settings related to the hardware components of the CM1164 installat ion. Keyboard Emulation Check Enable to have the CM1164 support keyboard emulation for error-free booting and hotkey func tio nality. Click save. Note: 1. PC keyboard combinations emulate Sun/Mac keyboards. 2. [...]

CM1164 User Manual 46 Power On Detection The CM1164 has a Power On Detection feature, which mean s th at if the computer that has KVM focus is powered off, the CM1164 auto matically switches to the next powered-on comput er. Check Enable and click save to use this feature. Set OS This page lets you set the O perating Sy stem (OS) of the co mputer(s[...]

Chapter 5. OSD Operation 47 Configuration Use the Configuration page to configu re settin gs related to the CM1164’s firmware. Fn Key Use the Fn Key page to store display settings, and sel ect which stored settin gs to display.  Edit - This page lets you save a display configuration to a function key (Fn1~Fn4). The di sp lay configurat ion com[...]

CM1164 User Manual 48 Follow these steps to save a display configu ration: 1. Configure which ports have the KVM, audio and USB focus. Refer to Manual Switching , page 17 for the st eps. 2. Select the Display Mode you want to use. See Display Modes , page 18 for more information. 3. Invoke the OSD menu, and go to the Fn Key – Edit page. Check the[...]

49 Chapter 6 Firmware Upgrade The Windows-based Firmware Upgrade Uti lit y (FWUpg rade.exe) provides a smooth, automated process for upgrading the CM1164’s firmware. New firmware upgrade packages are post ed on our Website as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating[...]

CM1164 User Manual 50 St arting the Upgrade 1. Run the downloaded AP/Firmware U pgrade Package file – either by double clicking the file icon, or by opening a command line and enterin g the full path to it. If applicable, follow the on-screen in struction s to inpu t customer information. The Firmwar e Upgrade Utili ty W elcome screen appears: 2.[...]

Chapter 6. Firmware Upgra de 51 (Continued from previous page.) 3. The Firmware Upgrade Utility mai n screen appears. The Utility inspects your installation. All the devices capable of being upgraded by th e package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel. A[...]

CM1164 User Manual 52 Upgrade Succeeded After the upgrade has completed, a screen appears to info rm you that the procedure was successful: Click Finish to close the Firmwa re Upg rade Ut ili ty. After a successful completion, the CM 1164 exits Firm ware Upgrade M ode, and resets itself. Upgrade Failed If the Upgrade Succeeded screen does not appea[...]

53 Appendix Safety Instructions  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll resul t.  Do not use the device near water .  Do not pla[...]

CM1164 User Manual 54  If an extension cord is used with this device make sure that the total of the ampere ratings of all products us ed on this cord does not exceed the extension cord ampere rating. Mak e sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.  T o help protect y our system from sudden, [...]

Appendix 55 T echnical Support International  For online technical support – inclu ding troubleshooti ng, documentation, and software updates: http://eservice.aten.com  For telephone support, Telephone Support , page iii. North America When you contact us, please have the following information ready beforehand:  Product model number, ser[...]

CM1164 User Manual 56 Specifications Function CM1 164 Computer Connections 4 Port Selection Front Panel Pushbutton s; Hotkeys; IR Remote Contro l; On-Screen Display (OSD) Connectors Console Ports KB 1 x USB T ype A Female (Black ; rear panel) Video 1 x Single Link DVI-D Female (Whit e) Mouse 1 x USB T ype A Female (Black; rear p anel) S peaker 2 x [...]

Appendix 57 T roubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached an d seated completely in their sockets. In additio n, updat ing the product’s firmware may solve problems that have been discovered and resolved si nce the prior version was relea[...]

CM1164 User Manual 58 (Continued from previous page.) Symptom Possible Cause Action When switching ports, the monitor does not display . Monitor is new or this is the first time installation. Switch ports again and wait two or more seconds for the PC’s EDID to pass to the monitor . The PC’s EDID has not passed through to the monitor when switch[...]

Appendix 59 Mac Keyboard Emulation The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Mac Keyboard [S hi ft] Sh ift [Ctrl] Ctrl[...]

CM1164 User Manual 60 Sun Keyboard Emulation The PC compatible (101/104 key) keyboard can emul ate the fu ncti ons of the Sun keyboard when t he Control key [Ctrl] is used in conjunction w ith other keys. The corresponding function s are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press [...]

Appendix 61 Factory Default Ho tkeys and Settings Setting Hotkey Default Port Switching (Default / Alternat e) [T] [Scroll Lock] [Scroll Lock] Invoking HSM [H] [Number Lock] [-] Auto Scan Interval [Scroll Lock] [Scroll Lock] [A] [Enter] 5 seconds Keyboard Operating Platform [F10] PC Compatible Mouse Emulation [M] Enabled Keyboard Emulation [N] Enab[...]