Avaya 6416D+M manual

Contents 6400 Ser ies Mult i-line Telephones . . . . . . . . . . . . . . . . . . . 1 Hea dset s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Headpieces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using the Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Usin[...]

NOTICE While re asona ble ef forts w ere made to ens ure tha t the infor mation in thi s docume nt was compl ete an d accurat e at the time of print ing, Lu cent T echnolo gies c an assu me no respon sibility for any errors . Change s or correcti ons to th e i nform at ion co nta ined i n t his do cu ment m ay b e i nco rpo rated into futu re issue[...]

THE “ CE” MAR K If the “CE” m ark is af fixed to this e quipment. it me ans that i t confo rms to the European Union El ectromagn etic Co mpati bility Dire ctive (89 /336/EEC) a nd the Low V oltage D irectiv e (73/23/EEC). IMPOR T ANT USER SAFETY INSTRUCTIONS The mos t careful attenti on has been dev oted to qualit y standa rds in the manuf[...]

• If yo u suspec t a natural gas l eak, r eport it immedia tely , but use a telepho ne aw ay from th e area in que stion. The teleph one’ s elec trica l contac ts c ould generate a tin y sp ark. W hile un likel y , it is pos sible that th is spar k could i gnite heavy c oncen trations of gas. • Never push obj ects o f any kind i nto the equip[...]

1 6400 Series Multi-line T elephones The 6400 Series multi-li ne tele phone s inc lude the fo llowin g: • The 6408 + T elephon e — has eight call app earanc e/featu re butto ns with a two -way spea kerp hon e. • The 6408 D+ T elephon e — has eight call app earanc e/featu re butto ns, a 2-li ne by 24- cha rac te r di spl ay , and a two -way [...]

2 The f ollowin g features corres pond to the numb ers in Figure 1. Headsets On all of the 6400 Series telep hones except the 6 416D+M and 6424 D+M, the headse t conn ection cons ists of a headp iece (sho wn a s 1 in F igu re 2 be low ) and m odular base unit (show n as 2 i n Figu re 2). In t his ins tan ce, the ba se unit plugs i nto the Handse t [...]

3 Note: When a mod ular base unit i s used w ith the H eadset j ack, the hands et should remai n plugged into th e Hands et jac k. The pr ivacy of t he Whis pe r Page annou nce me nt c an not b e gu arantee d when t elepho nes have modu lar base u nits o ther tha n the M 10L-84 00 (Comcode : 4076 39715; PEC: 3122 -022). Th e M10L-84 00 is the onl y[...]

4 — Supra Mona ural Noise- Canceling (NC) — Same as above with noise-c ancelin g mic rophone that reduc es ba ckground noise transmi ssion by up to 75 perce nt. — Supra Binaural — Sound in both ears. — Supra Binaural Noise-Canc eling (NC) — Sa me as ab ove wi th noise-c ancelin g mic rophone on flexi ble bo om; featur es w indscreen and[...]

5 The top lin e of ea ch so ftkey fea ture me nu sc reen sh ows yo u the st atus of each of the fou r features. An arrow a ppears above the feature name or abbrevi ation i f that f eature is activ e. In the ab ove e xample, the arrow above the T imer feature in dicate s that feature is activ e. The seco nd line o n eac h softkey fe ature m enu sh o[...]

6 The Ho ld feat ure puts a call on hol d until yo u can return t o it. T o put a cal l on hold while you answer another call o r perform ano ther task 1. Press . T o answer a new call while acti ve on anothe r 1. Press . 2. Press the call appea rance button o f the inc oming call. T o return to the held cal l 1. Press the call appea rance button o[...]

7 If yo u have a displ ay , it show s the v olume level: (There are eight volume leve ls.) T o turn off the s peaker and re turn to han dset 1. Pick up the handset. T o end a ca ll (whil e the handse t is on-ho ok and only the spea ker is acti ve) 1. Press . T o activate the spea ker whil e using th e handse t so that b oth a re active at the same [...]

8 4. If yo u ha ve a di spla y , it show s: (There are eight volume l evels.) T o change fr om the sp eaker phone to the handset 1. Pick up the handset and tal k. T o change fro m the ha ndset to t he speakerph one 1. Press . 2. Withi n 10 s econds, hang u p the h andse t. T o use the G roup Lis ten featu re (if admi nistered) i n which the handse [...]

9 call by press ing its call a ppeara nce button .) 4. Press again to compl ete the tran sfer . 5. Ha ng up. Note: If yo ur tele phone i s conne cted to a DEFI NITY Relea se 6.3 .2 or a later release , your administ rator may hav e cho sen T ransfer-on-Hang -up. In this ca se, y ou can tra nsfer a call by pres sing , dialing t he number to which th[...]

10 Selected V oice Features The Abbre viated Dialin g (AD) feat ure all ows you to sto re selec ted tel ephone numbers for qu ick and e asy dia ling. Ea ch nu mber can be a c omple te or partial t elepho ne num ber , an exte nsion num ber , or a t runk or feature ac cess code. Ab breviated Dialing of fers four p ossible types of lists — Personal [...]

11 For 640 8D+, 641 6D+ and 6416D+M , and 64 24D+ and 6424D +M telephone s connec ted to a DEFINITY ECS Release 6.3 or later T o program an Abbreviate d Dialing b utton on th e softkey fe ature men u scre ens or on a fe atur e b utto n Note: If you make a m istak e while p rogr ammin g an AD butt on o n your displa y , you CAN NOT mov e bac k a spa[...]

12 T o plac e an AD ca ll 1. Press the sele cted AD b utton, either a fe ature bu tton or the softke y below the AD fe ature on the feature menu sc reens. T o pr og ram o r r e pr ogra m an out sid e nu mb er , exte nsi on, or f eat ur e access code into an AD per sonal list 1. Loc ate the Program button on your telephon e. There are thr ee possib [...]

13 Witho ut a d isp la y: Press the b utton (i f adminis tered) (while on-h ook o r off-h ook ) or Dial the Cal l Forward access code (while of f-hook). [dial tone] Note: If yo u hav e cons ole p ermissio n, next, dia l the e xtens ion nu mber whose calls a re to be forwar ded; rece ive di al ton e. 2. Di al the extens ion or number w here cal ls w[...]

14 The Ca ll Pickup feature lets you answ er a c all at yo ur tele phone for ano ther exten sio n in y our pick up gr oup . If yo u can use t he D i re cted C all Pick u p feat ure , you c an pi ck up a cal l rin gin g at a spec ifi c e xte nsi on w it hou t t he person’ s being a m ember of your pi ckup group. To answ er a call placed to a membe[...]

15 below LW C . Witho ut a d isp la y: Pr ess t he bu t ton or Dial the Le ave W ord Calli ng acces s co de (whil e of f-hook). [dial tone] 2. Di al the extensio n. [confirm ation tone] Message light goes on at t he called telephone (if so equipp ed). 3. Ha ng up. T o cancel a Leave Wo rd Calling m essag e Note: Y ou cannot c ancel a mess age left [...]

16 below Expl? . 4. Press the bu tton on w hich yo u wish t o assign this feature. If the fe ature is suc cessfull y ad ministe red on the fe ature but ton, th e displ ay sh ows: “Button Pr og rammed !” Go on to Step 5. Note: If the re is a lready a f eature p rogramme d on that b utton, y ou see th e follow ing scre en: On this disp lay scre e[...]

17 The Whis per Pag e featu re allo ws you, if you ha ve ap propria te perm issions , to make an an nouncem ent to a perso n at an other exten sion current ly on anot her call . Only the p er so n at the o ther ext ensi on h ears the announc emen t; the ot her person on the call canno t hear t he messa ge. Note: If yo u are c onnec ting th e headpi[...]

18 buttons in t he rig ht co lumn be gin wit h i a nd the n go thr ough p (o n the 6416D+ and 641 6D+M) an d throu gh x (on the 6424D + and 6424D+ M). When th e displa y show s , it repres ents call informati on for the firs t call appearan ce butt on. Th e next bu tton down would be show n as , and so on. When you dial an ex tension, that nu mber [...]

19 The Di rectory fea ture al lows you to sea rch for t he ext ension of anothe r user in your locati on by ke ying in the user’s nam e at th e dial pa d. T o se arch th e dir ecto ry fo r a na me 1. Press the Menu button and then p ress t he sof tke y below Dir or , if Di r is not avail able o n your display , press the button (if admi niste red[...]

20 2. Press the call appea rance button in q uesti on. Inform ation is shown o n the dis play sc reen; you r emain con nected to th e pr esen t call. 3. T o return to the held cal l, pres s the Exit b utton a nd then the ca ll appearan ce bu tton of the hel d call. . The Stored Nu mber or V iew feature all ows you to ch eck: 1) the number st ored a[...]

21 CANNO T be used if the teleph one is to be wall -mount ed. FIGURE 5 A Rear V iew of th e 6416 D+M and 6424D+M T elephones T elephone Installation All of the 6400 Series telephone s des cribed in this m anual ca n be e ither desk-m ounted or w all- mounte d. Use t he foll owing d irections for in stalli ng any of these telep hones. Fi gure 6 s ho[...]

22 bott om of the tele phon e ho usi ng. 1. T urn the telepho ne fac e down o n a fla t surface. 2. Re move the deskt op sta nd (the upper tabs on the stand are sh own as 2 in Figure 6; the l ower tab s are shown as 7 in F igure 6) . If you ar e using a 6416D+ M or 64 24D+M t elepho ne and want to instal l the adjunc t mo dul e, do so now be fore p[...]

23 and sli de it t oward the top of the teleph one. (See b in Figu re 7.) — Rotate the hook 180 de grees ( as in c in Fig ure 7 ) an d th en sl i de it back i nto its slot so the bot tom part no w st icks ou t from th e top. (See d in Figure 7.) Snap the hook f irmly into plac e. FIGURE 7 Removing, Rotating, a nd Replacing th e Handse t Retainer [...]

24 5. Re verse the deskt op sta nd so that the la rger end is fa cing d own. 6. Snap the line c ord into th e “LINE” ja ck in the bottom of the te lephon e and coi l the e xcess cord in the back of the des kstand. 7. Snap on e end of the coi led hands et cord into the Handset jack (labeled ). Thread th e hand set c ord into th e chan nel leadi [...]

25 Removing the T elephone T ray Y ou may wish to remove t he tray from th e base of the tel ephone , especi ally if you are wall-mo unting the telep hone. Se e Figure 1 0 for furt her hel p. 1. Pull the tray from the b ase of the telep hone a s far as i t will go. 2. Us ing your t humb, press dow n on the cente r of the tray . 3. Contin ue to p ul[...]

26 Installing the Designation Card Use th e button d esign ation card to wr ite the tel ephone numb er , extensio n, name, o r featur e that each c all appe arance/fea ture button can acc ess. In orde r to help you m atch the d esign ation card s with the ca ll app earance/fe atur e buttons on the teleph one, the c olumn s of b utton labe ls are ma[...]

27 T ones and Their Mea ning Note: The t ables below d escribe t he defa ults f or each ringing a nd feed back tone. Check w ith your s ystem m anage r to ver ify if the descr iptions i n the Meanin g column are a ccura te for y our sy stem. Ringing T ones are pro duced by an inc oming c all. Feedback tones a re those w hich y ou hea r through the [...]

28 Line and F eature Button Li ghts Feedback T ones (continued) T ones Meaning cove rage One sho rt burst of ton e; indicate s your call wi ll be sen t to ano ther ex tension to be ans were d by a cove ri ng user. dial A continuo us ton e; indica tes di aling can be gin. intercept / time-out An al ternating high a nd low to ne; indicates a dia ling[...]