Blackberry BlackBerry 6710 manual

BlackBerr y W ireless Handheld 900/1900 MHz GSM/GPRS Netw orks 900/1800 MHz GSM/GPRS Netw orks Handheld User Guide[...]

BlackBerry Wireless Handheld Handheld User Guide Last revised: 04 February 2003 P art number: PDF-04777-018 At the time of publication, this docume ntation complies with softw are version 3.6.0.31. © 2003 Research In Motion Li mited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive propert[...]

Contents Important safety information ..................................... .................. 9 Important safety/compliance information........ ........... ............. . 14 FCC complianc e statement (USA) ... ........... ............. ............ ....... 17 Industry Canada Certification ........ .... ..... ........... ........... ........... ..[...]

Managing attachments ........... ........... ........... ............. ............ ....... 68 Tips for email and PIN messages ....... ............ ............. ........... ... 71 SMS messages ........ ....................................... ............................... 73 Message status icons ............... ........... ........... ...........[...]

Tips for using the Add ress Book application ... ............. .......... 132 Phone .................................... ....................................... .............. 133 Phone icons . ........... ........... ........... ........... ............ ........... ........... ... 134 Before you begin ........... ............. ........... ........[...]

Closing the Br owser ........... ........... ............ ........... ........... ........... . 183 Tips for using the B rowser ...... ............. .............. ........... ............ 184 Attachments ................... ...................................... ...................... 185 Before you begin ........... ............. ........... ....[...]

Tips for using the MemoPad appl ication ............. .............. ..... 230 Calculator ...................... ...................................... ...................... 231 Performing mathematical operations ........... .............. ............. . 232 Performing measurement convers ions ............... ............. ........ 232 Closing th[...]

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Impor tant saf ety inf orma tion Please read these safety and operation instructions before operating the BlackBer ry Wi reless Handheld™, its docking/ charging cradle, or any other BlackBerry W ireless Handheld charging units. Reta in these instruc tions for future u se. ELECTRICAL SAFET Y This handheld (model numb er R6020GW / R6020GE) is inten[...]

Important safety information 10 BlackBerr y Wireless Handheld other charging units provided or specific ally approved by Research In Motion Limited (RIM) for use with this equipm ent. Other usage will inv alidate any warranty prov ided with this apparatus and may be dangerous. A C CESSORIES Use only those accessories approv ed by RIM. The us e of a[...]

Handheld User Guide 11 ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However , cer tain electronic equipment may not be shield ed against the RF signals from y our wireless handheld. Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF sign als o[...]

Important safety information 12 BlackBerr y Wireless Handheld P osted F acilities T ur n your handheld radio OFF in any fa cility where posted notices so require. BLASTING AREAS T o av oid interfering with blasting operat ions, turn the wireless feature of yo ur handheld radio OFF when in a “blasting area” or in areas posted: “T urn off two- [...]

Handheld User Guide 13 units outside or in any area exposed to the elements. Refer to the operating instructions in the Getting Started Guide for more information on the battery and power supply . Do not overload w all outlets, extension co rds, or integral conv enience receptacles as t hi s m ay re s u lt i n a r is k of f ir e o r e l ec t ri c s[...]

Important safety information 14 BlackBerr y Wireless Handheld • the handheld, charging unit, or acce ssory becomes very hot to the touch • the handheld, charging unit, or acce ssory has been droppe d or damaged in any way • the handheld, charging unit, or acce ssory does not operate normally by following the instruc tions contained in this gu[...]

Important safety/compliance information Handheld User Guide 15 • National Council on Rad iation Protecti on and Measurements (NCRP) Report 86, -1986, Biological Effe cts and Exposure Criteria for Radio Freque ncy Electromagnetic Fields • Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in th[...]

Important safety information 16 BlackBerr y Wireless Handheld the handheld is designed to operate at multiple power lev els so as to use only the power required to reach the network. In ge neral, the closer you are to a wireless base station antenna, th e l o wer th e p o wer ou t pu t . Before a wireless handheld model is av ailable for sale to th[...]

FC C compliance sta tement (USA) Handheld User Guide 17 AIRCRAFT Federal A viation Administration (F AA)/FC C regulations prohibit using the radio of you r handheld while in the air . Sw itch off y ou r handheld’ s radio before boarding an aircraft. The effect of the use of your handheld’ s radio in an aircraft is unknown. Such use may affect a[...]

Important safety information 18 BlackBerr y Wireless Handheld • Consult the dealer or an experien ced radio/TV technician for help. Industr y Canada C er tific ation This device complies with Industry Cana da RSS 133, under certification number 2503A-R6020GW. Class B c ompliance This device complies with the Class B limi ts for radio noise e miss[...]

Important safety/compliance information Handheld User Guide 19 T o maintain compli ance with EU RF ex posure guidelines, us e only RIM supplied or approved accessories. The RIM handhe ld is d esigned to be carried in an approved holster when carried on your body . When carrying the BlackBerry Wireless Handheld while swit ched on, use the specific h[...]

Important safety information 20 BlackBerr y Wireless Handheld upon av ailable accessories). While t here may be differences betw een the SAR levels of v arious wireless devices and at various positions, they all m eet the government requirement for safe exposure. ___________________________________ * In Europe, the SAR limit for mobile handhelds us[...]

EU REGULA TOR Y CO NFORMANCE Handheld User Guide 21 EU REGULA T ORY C ONFORMANCE Research In Motion Limited hereby decl ares that this BlackBerry Wireless Handheld device is in complianc e with the essential requirements and other relevant provisio ns of Directive 1999/5/EC. The Declaration of Conformity made un der Directive 1999/5/EC is available[...]

Important safety information 22 BlackBerr y Wireless Handheld[...]

About this guide This guide pro vides informati o n and procedures for usi ng the applications on your handheld. Aud i e n ce This guide is for new handheld users who require help using handheld applications and for experienced users who w ant to learn more about the handhe ld applications, including time-saving tips and tricks. Before you use t hi[...]

About this guide 24 BlackBerr y Wireless Handheld Y our handheld has four fon t size options: 8, 10, 12, and 15-poin t. The illustrations in this guide show the 10-point font size option and depict your handheld’ s menu items as they would appear if y ou integrated the desktop software wit h an enterprise email account. Y our handheld scree n siz[...]

Related documents Handheld User Guide 25 The name of y our service provider or ne tw ork operator appears in the handheld status section of the screen. This name reflects the netw ork to which y ou are currently connected. The illustrations in this guide use <service provider> to indicate this name. If y ou subscribe to a Home Zone or Ci ty Z[...]

About this guide 26 BlackBerr y Wireless Handheld[...]

Chapter 1 Get t in g t o kn o w y our handheld This section provides i nformation on the follow ing topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating applications • Configuring handheld options • Tips for using your handheld[...]

Getti ng to k now your hand held 28 BlackBerr y Wireless Handheld The BlackBerry 6700 Series of Wireless Handhelds Using the k eyboard and trackwheel Y our handheld ’ s key board provid es acce ss to the alphabetic characters. The keyboard also features ten sp ecial keys: the Symbol key to access a symbols library , the Backspace key , th e Enter[...]

Using the ke yboard and trackwheel Handheld User Guide 29 Key Fun c ti o n Power button Turning on and turning off the power; activating backlighting • Pres s t he Power button to turn on the handhel d. • When your handheld is on, press the Power button to activate backli ghting. P ress it again to turn off back lighting. Backlighting turns off[...]

Getti ng to k now your hand held 30 BlackBerr y Wireless Handheld Alt key + roll Scrolling horizontally and vertically, an d changing options • Hold the Alt ke y and roll the trac kwheel to move the cursor horizontally across lines. • Hold the Alt key and roll the track wheel to scroll through field option s. • On the Home screen, h old the A[...]

Using the ke yboard and trackwheel Handheld User Guide 31 Alt key + Right Shift key ( CAP ) Activating CAP - lock • Press the Alt key and the Right Shift key ( CAP ) to ac tivate capita l letter- lock mode . Any key th at you pr ess is capital ized . • Pres s a Shift key again to return to regular mode. • Pres s t he Alt key and the Right Shi[...]

Getti ng to k now your hand held 32 BlackBerr y Wireless Handheld A c tiv ating backlighting In low light conditions, y ou can increase readab ility of the LCD screen and keyboard by using the backlighting feature. T o activate backli ghting, press the Power button. If you do not press any keys or use the trackwheel for tw enty seconds, the backlig[...]

Navigating applica tions Handheld User Guide 33 and the name of y our service provider or netw ork operator . Th e handheld status section also appears on the Messages, Sa ved Messages, Search Results, Alarm, and Phone sc reens. From the Home screen, you can open each application. On each application screen, you can view applicati on menus. On some[...]

Getti ng to k now your hand held 34 BlackBerr y Wireless Handheld Find scr een menu - View item T o select a menu i tem, use the trackwheel to scroll to the item , and then click the trackwheel . T o close the menu, pr ess the Escape button. T o scroll through options There are four ways to change the configurable options on y our handheld. These a[...]

Navigating applica tions Handheld User Guide 35 menu, you can choose to dial the phone number , browse the web site, or send an email, PIN, or short message service (SMS) message to your contact, base d on the link that you select. Handheld icons Icons indicate wireless network coverage , battery power , an d handheld status, and denote application[...]

Getti ng to k now your hand held 36 BlackBerr y Wireless Handheld Address Book Store your personal director y of cont act information, such as addresses, phone numbers, fax numbers, and email addresses. Calendar Maintain appointments using Day , Agenda, W eek, or Month view . Enable wireless calendar synchronization. Tasks Add , edit, and delete ta[...]

Navigating applica tions Handheld User Guide 37 Handheld status icons Options Set the password, customize Aut oT ext, set the date and time, and program the automatic on/off feature. Keyboar d Lock Lock y our keyboard to prevent accident ally typing characters . Lock Lock the handheld with a password so that only you can use it. The Keyboard Lock i[...]

Getti ng to k now your hand held 38 BlackBerr y Wireless Handheld Battery sta tus ic ons Networ k status ic ons NUM -lock mode is active unread message is waiting roaming indica tor If the roaming indicator appears beside the netw ork type (such as GSM , GPRS ), you are roaming into another wireless network cover age area that is not par t of your [...]

Configuring handheld options Handheld User Guide 39 Naviga tional icons C o nfiguring handheld options After yo u are familiar with y our handheld, you shou ld configure so me of its basic options. Refer to "Options" on page 235 for more information on selecting notification profiles and se tting the Auto On/Off feature. Y ou are currentl[...]

Getti ng to k now your hand held 40 BlackBerr y Wireless Handheld Tips f or using y our handheld • Press the first letter of an item in an options list or menu to move directly to that item. • Press the Space key twice to insert a period when you are typing text (the letter that follows the period is capitalized automatically). • T ype the fi[...]

Chapter 2 Email and PIN messages This section provides i nformation on the follow ing topics: • Message status icons • Sending email and PIN messages • Setting message options •I n s e r t i n g s y m b o l s • Formatting y our messages • Using cut, copy , and paste • Using the Find feature • Adding attachments to messages • Custo[...]

Email and PIN messages 42 BlackBerr y Wireless Handheld Message status ic ons These icons indicate the status of messages. Sending email and PIN messages After y ou activate your handheld, yo u can send and receive email and PIN messages. T o send an email message 1. On the Home sc reen, click the Com pose i con. The T o screen appears. 2. Select a[...]

Sending email and PIN messages Handheld User Guide 43 T o screen menu - Email item 3. In the Subject field, type a su bject and press the Enter ke y . T ype your message. 4. After your message is complete, click the trackwheel to view the menu. Click Send . Y ou return to the Messages screen. If you are in an area of wireless coverage that is suffi[...]

Email and PIN messages 44 BlackBerr y Wireless Handheld 2. Select a contact and click the tr ackwheel to view the menu. Click Email . 3. In the Subject field, type a su bject and press the Enter ke y . T ype your message. 4. After your message is complete, clic k the trackwheel to view the menu. • T o send your message from y our enterprise email[...]

Sending email and PIN messages Handheld User Guide 45 T o send a PIN message A personal identificati on number (PIN) is a number tha t is used to iden tify each handheld on the network. If you know th e PIN of another person’ s handheld, yo u can add it to y our Address Book and use it to send a PIN message di rectly to that person. 1. On the Hom[...]

Email and PIN messages 46 BlackBerr y Wireless Handheld If you are not in a n area of sufficient wire less coverage, y ou do not need to cancel sending y our email or PIN message. Y our handheld sends the message automatically when you return to an area with sufficient wireless cov erage. Refer to "Message st atus icons" on page 42 for mo[...]

Sending email and PIN messages Handheld User Guide 47 6. After your message is complete, click the trackwheel to view the menu, and then click Send . Y our m essage is se nt, addressed as you have specified. T o send a message to a one-time recipien t Y ou can send a message without adding th e recipient to y our Address Book, by selecting the [Use[...]

Email and PIN messages 48 BlackBerr y Wireless Handheld Y ou return to the Messages screen, and you can view the status of your sent message. T o send email messages using links Y our handheld recog nizes email addresses in the body of messages and conv erts them into links. Y ou can selec t an under lined link and use it to send a message. 1. On t[...]

Setting message options Handheld User Guide 49 • Confirm Delete: Select whether you want to be prompted before messages are deleted permanently . By default, this option is set to Yes. • Consider PIN Level 1: Select whether you w ant PIN messages to be considered high priority . By de fault, this option is set to Yes . • Auto more: Select whe[...]

Email and PIN messages 50 BlackBerr y Wireless Handheld Message List Options screen - setting options 4. After you edit the fields, click the trac kwheel to view the menu, and then click Save . Y ou return to the Messages screen. T o set current message options Changes that you make to the current message options apply only to the message that you [...]

Inserting symbols Handheld User Guide 51 Curr ent Message Options screen - setting options 5. Click the trackwheel to view the menu, and then click Save . Inser ting symbols Y ou can insert symbols into yo ur messag es from y our handheld symbols library . To i n s e r t s y m b o l s 1. On the Home sc reen, click the Com pose i con. The T o screen[...]

Email and PIN messages 52 BlackBerr y Wireless Handheld Composing a message - inser ting symbols 4. Select the symbol that you want to use. 5. Click the trackwheel to insert the symb ol into y our message. (Y ou can also press the associated letter that appears under the symbol.) The symbol is inserted into the mess age. T o inser t sp ecial charac[...]

Forma tting your messages Handheld User Guide 53 Automa tic capitalization When you compose a message, you do not hav e to press a Shift key to capitali ze letters; your handheld has tw o methods of capitalizing letters. • When you type, the first letter that y ou type is capitalized automatically and every letter that follows a perio d is also c[...]

Email and PIN messages 54 BlackBerr y Wireless Handheld Number lock Y ou can activate number-lock (NUM-lock) mode to type numbers without holding down the Alt key . Press the Left Shift key and the Alt key . NUM-lock mode is activ ated and y ou can type numbers on any screen. Press the Alt ke y again to turn off NUM-lock mode. Usi n g Aut o T e x t[...]

Forma tting your messages Handheld User Guide 55 Composi ng a message - incorr ect spelling 3. When you press the Space key , the correct ly spelled word replaces the error . Composing a message - AutoT ex t-corrected spelli ng T o add a new A utoT ext entry 1. On the Home sc reen, click the Options icon. The Optio ns screen appears. 2. Click AutoT[...]

Email and PIN messages 56 BlackBerr y Wireless Handheld 7. The list of AutoT ext entries changes de pending on the locale that you select for your handheld. When y ou add new entries, yo u can set whether you w ant them to be av ailable in all locales o r in a specifi c locale only . In the Locale field, press the Space key until the preferred loca[...]

Forma tting your messages Handheld User Guide 57 2. Click AutoText . The AutoT ext screen appears with a list of default AutoT ext entries. 3. Click the trackwheel to view the menu, and then click New . The AutoT ext: New screen appears. 4. In the Replace field, type a keyw ord. For this example, type a short form for the date. 5. In the With field[...]

Email and PIN messages 58 BlackBerr y Wireless Handheld 2. Click AutoText . The AutoT ext screen appears with a list of default AutoT ext entries. 3. T ype the first letter , or fi rst few let ters, of the entry that y ou w ant to find. For this example, type the letter t . The screen disp lays the word Find , followed by the letter t . 4. The Auto[...]

Using cut , copy , and paste Handheld User Guide 59 Y ou return to the AutoT ext screen and the entry is no longer listed. Using cut , copy , and paste Y ou can cut, copy , and paste text in emai l, PIN, and SM S messages , Address Book entries, phone call notes, memos, appointm ents, notification pro files, we b pages, and tasks. Y ou can also cop[...]

Email and PIN messages 60 BlackBerr y Wireless Handheld Using the F ind featur e Y our handheld’ s Find feature locates spec ific words and numbers with in sent and received messages. Y ou can use this feat ure in the Messages, Sav ed Messages, and Search Messages applications. The Find feature differs from the Search Messages application because[...]

Adding attachmen ts to messages Handheld User Guide 61 5. After y ou locate a specific w ord or number , you can search for that w ord or number again. Click the trackwheel to view the menu, and then click Find Next . Received email message menu - Find Next item The cursor moves to the next occurrence of the wo rd or number that you typed. A dding [...]

Email and PIN messages 62 BlackBerr y Wireless Handheld Composing a messag e - Address Book attachmen t Refer to “ Adding ad dresses” on page 1 17 for information on how to add a new Address Book entry . C ustomizing the auto signatur e Y ou can specify an auto signature that is appended to all emai l messages that y ou send from your handheld.[...]

Receiving delivery confirmation Handheld User Guide 63 Receiv ing deliv er y confirmation Y ou can receive confirmation that an email message has been delivered to another person’ s handheld. T o rec eiv e deliv ery confirmation 1. On the Home sc reen, click the Com pose i con. The T o screen appears. 2. Select a contact of y o ur message and cli[...]

Email and PIN messages 64 BlackBerr y Wireless Handheld After the message is deliv ered to the recipient’ s handheld, you receiv e a new message indicating that y our sent messa ge arrived. Reading email or PIN messages When you receiv e a new message , you receiv e visual notification in the handheld status section of the screen, and any ot her [...]

Reading email or PIN messages Handheld User Guide 65 Forward: This action forwards the open email or PIN message to the contact(s) that you specify . If an attachment is in cluded with the messag e, it is forw arded also. The original text of th e message is forw arded, alon g with any additional text that you type. Reply to All: This action sends [...]

Email and PIN messages 66 BlackBerr y Wireless Handheld SMS: This action sends an SMS message to the sender or a recipient of the open email or PIN message. It is av ailable only when your cu rsor is in the From or To field of the open message and a phone numb er for this contact is saved in y our Address Book. Show Addr ess: This action shows the [...]

Receiving long email messages Handheld User Guide 67 Y ou can request more of a message manually or set yo ur Message List Options so that your handheld receiv es more of a message automatically when y ou finish reading the delive red section. T o rec eiv e more of a message automa tically If you w ant the remaining sections of a long message to be[...]

Email and PIN messages 68 BlackBerr y Wireless Handheld Open email message m enu - More item If you are in an area of sufficient wirele ss cov erage for receiving email messages and you sele cted More on the menu, the next section of the message is sent to you. If you selected More All , the remaining part of the message is sent. It appears at the [...]

Managing attachments Handheld User Guide 69 T o manage Addr ess Book attachments If you receive an email or PIN message on your handheld that has an Address Book attac hment, you can view th e atta chment and add i t to your handheld Address Book. 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Open a received messa[...]

Email and PIN messages 70 BlackBerr y Wireless Handheld 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Open a received email message that has a file att ached to it. The number of attached files appears at the to p of th e message and the name and size of the attachment appear at the end of the message. Received em[...]

Tips for email and PIN messages Handheld User Guide 71 2. Open a meeting request or meeting resp onse email messag e. Scroll to the end of the message and select the Meeting Request or Meeting Response attachment. Click the trackwheel to view the menu, and the n click Open Attachment . The details of the meeting are displayed. Tips f or email and P[...]

Email and PIN messages 72 BlackBerr y Wireless Handheld • T o open messages quickly , on the Messages screen, pre ss the Enter key or double-click the trackwheel. • Hold the Alt key and roll the trackwheel to move up or down a page in the Messages applica tion. • Press the En ter key to mov e down a page in an open message. Press the Alt key [...]

Chapter 3 SMS messages This section provides i nformation on the follow ing topics: • Message status icons • Sending an SMS message • Setting SMS options • Using Au toT ext in SMS messages • Reading SMS messages • Removing the history from SMS messages • Tips for SMS messages[...]

SMS messages 74 BlackBerr y Wireless Handheld Message status ic ons These icons indicate the status of SMS messages. Befor e y ou begin Y ou can send and receive SMS messages of up to 160 characters to SMS-compatible numbers. An SMS-compatibl e number is a phone number ( Work , Home , Mobile , or Pager ) that has S MS capabilities. Y ou can locate [...]

Sending SMS messages Handheld User Guide 75 Sending SMS messages After you activ ate your handheld, and if y o u are in an area of sufficient wireless coverag e, you can send SM S messages. T o send an SMS message 1. On the Home sc reen, click the Com pose icon. The T o screen appears. 2. Select a contact for whom you hav e an SMS-compatible number[...]

SMS messages 76 BlackBerr y Wireless Handheld 4. After your message is complete, click the trackwheel to view the menu, and then click Send . Y ou return to the Messages screen. If you ar e in an area of wireless cov erage that is sufficient for sendi ng SMS messages, a ch eck mark appears beside t he message within a short period of time. This ico[...]

Sending SMS messages Handheld User Guide 77 T o screen menu - SMS item 3. T ype an SMS-compatible phone number for your contact. Click the trackwheel to view the menu, and then click Continue . 4. T ype a message. 5. After your message is complete, click the trackwheel to view the menu, and then click Send . Y ou return to the Messages screen, and [...]

SMS messages 78 BlackBerr y Wireless Handheld Y ou return to the Messages screen, and you can view the status of your sent message. Setting SMS options Y ou can customize options for y our SMS mess ages. Refer to "SMS" on page 259 for more information. Using A utoT e x t in SMS messages The AutoT ext feature automatically replac es certai[...]

Using A utoT ext in SMS messages Handheld User Guide 79 4. In the With field, type the replacement text. For thi s example, type th e text Join me for lunch at Joe’s at noon? 5. In the Using field, press the Space key until the preferred option appears. 6. In the Locale field, press the Space key until the locale in which you w ant your ne w Auto[...]

SMS messages 80 BlackBerr y Wireless Handheld T o use your A utoT e x t entry in an SMS message Y ou can use your new entry by typing the keyword letters while you are composing an SMS message . 1. On the Home sc reen, click the Com pose icon. The T o screen appears. 2. Select a contact for whom you hav e an SMS-compatible number saved in the Addre[...]

Reading SMS messages Handheld User Guide 81 SMS message - Aut oT ext-replaced text 5. After your message is complete, click the trackwheel to view the menu, and then click Send . Y ou return to the Messages screen. Reading SMS messages When you receiv e a new SMS message, y our handheld displays notification on the Home screen, and provides other n[...]

SMS messages 82 BlackBerr y Wireless Handheld Messages screen - SMS messages 2. Select a received SMS message and click the trackwheel to view the menu. Click Ope n . 3. The new message appears on your scre en at the top of a session view . A session view shows the me ssages that hav e been sent to or received f rom the contact, enabling you to rea[...]

Reading SMS messages Handheld User Guide 83 Save: This action sav es the open SMS mess age. As with emai l and PIN messages, SMS messa ges that are saved on the hand held are copied to the Saved Messages screen. Refer to "Saving messages" on page 91 for more i nformation. Reply: This action sends a reply to th e send er of th e open S MS [...]

SMS messages 84 BlackBerr y Wireless Handheld Next Item: This action closes the current item and opens the next it em (if a next item exists). Next Unopened Item: This action closes the curr ent item and opens the next unopened item (if an unopened item exists). Removing the hist ory from SMS messages Y ou can remove previous SMS messages from the [...]

Tips for SMS messages Handheld User Guide 85 The SMS message that you select and all pr ior SMS messages that you sent to or received from the contact in this thread are no longer list ed in the session view . The individual messages are still listed on the Messages screen. Tips f or SMS messages Composing messages • Pres s C to compose a new mes[...]

SMS messages 86 BlackBerr y Wireless Handheld • Press the En ter key to mov e down a page in an open message. Press the Alt key and t he Enter key to mo ve up a page . • Pres s T to go to the top of the message list. Press B to go to the b ottom . • Pres s N to go to t he nex t date on the Mess ages sc reen. • Pres s P to go to the previous[...]

Chapter 4 Managing messages and phone call logs This section provides i nformation on the follow ing topics: • Filing email messa ges • Using wireless email reconcil iation • Saving messages •E d i t i n g m e s s a g e s • Resending messages • Marking messages as opened • Marking messages as unopen ed • Searching messages and phone[...]

Managing messages and phone call logs 88 BlackBerr y Wireless Handheld F iling email messages After you install the desktop softw are and reconcile your email mes sages, you can file email messages into f olders. Refer to the Intellisync O nline Help for more information on m anual email reco nciliation. The first time that y ou reconcile y our em [...]

Filing email messages Handheld User Guide 89 Messages screen menu - Fi le item 3. Select th e folder in which you w ant to store the mes sage. T o expa nd the folders that appear on the S elect Folder screen, select a folder that has a plus sign ( + ) beside it, and click the trackwhe el to view t he menu, and clic k Expand . 4. After y ou select t[...]

Managing messages and phone call logs 90 BlackBerr y Wireless Handheld Y ou return to the Messages screen. Using wir eless email rec onciliation Y ou can use wireless email reconciliat ion to automatically reconcile messages between y our desktop email program and yo ur handheld. If yo u enable wireless email reconcil iation, any message that y ou [...]

Saving messages Handheld User Guide 91 3. In the Wireless Reconcile field, press the Space key until Ye s appears. 4. In the Conflicts field, set which locati on should dominate if a mess age has been moved or deleted fr om both your handheld and your desktop. Pre ss the Space key until the prefer red option appears. 5. Click the trackwheel to view[...]

Managing messages and phone call logs 92 BlackBerr y Wireless Handheld 3. In the open message, click the trac kwheel t o view the menu and clic k Save . A Marking item as saved dialog box appears briefly on the screen . The message is copied to the Sav ed Messages screen but also remains on the Messages screen. Open message - Markin g item as sav e[...]

Saving messages Handheld User Guide 93 T o remo v e messages from the Sa v ed Messages screen If you w ant to delete a saved message, y ou must delete it from the Saved Messages scre en. 1. On the Home sc reen, click the Saved Messages icon. The Save d Messages screen appears. 2. Select a saved message and clic k the trackwheel to view th e menu. C[...]

Managing messages and phone call logs 94 BlackBerr y Wireless Handheld Composing a message menu - Sav e Draft item A icon beside the email or PIN messag e indicates that the message is saved but has not been sent. Open the message to resume composing i t. Y ou can save, send or delete the message. Editing messages After you send an email or PIN mes[...]

Editing messages Handheld User Guide 95 Opened message menu - Edit Messag e item 4. After y ou make changes to the messag e, click the trackwheel to view the menu, and then click Send . Y ou return to the Messages screen. T o change the recipient of an email or PIN message 1. On the Home sc reen, click the Messages icon. The Messages screen appears[...]

Managing messages and phone call logs 96 BlackBerr y Wireless Handheld Y ou return to the Messages screen and the edited message is sent to the new recipient. Resending messages If, for some reason, your SMS, PIN, or em ail message is not sent properly on the first attempt, you ca n resend the message. T o resend a message 1. On the Home sc reen, c[...]

Marking messages as opened Handheld User Guide 97 When you resend a message that w as sent su ccessfully on the first attempt, a copy of the original message is sent and the original message remains on the Messages screen. When you resend a message that w as not se nt successfully on the first attempt, the original messag e is sent again. Marking m[...]

Managing messages and phone call logs 98 BlackBerr y Wireless Handheld The message is marked as opened. T o mark all messages as opened 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select a date field. Click the trac kwheel to view the menu and click Mark Prior Opened . Messages screen menu - Mar k Prior Opened i[...]

Searching messages and phone call logs Handheld User Guide 99 2. Select an opened message and click the trackwheel to view the menu. Click Mark Unopened . Messages screen menu - Mark Unopened item The message is marked as unopened. Searching messages and phone call logs Use the Search Messages application to locate specific messages an d phone call[...]

Managing messages and phone call logs 100 BlackBerr y Wireless Handheld T o per form a search 1. On the Home sc reen, click the Search Messages icon. The Search screen appears. 2. In the Name field, type a name, email ad dress, PIN, or phone number . 3. In the In field, press the Space key unt il the preferred address field appears. 4. In the Subje[...]

Searching messages and phone call logs Handheld User Gu ide 101 Select Fold er screen - sele cting a folder 6. In the Show and Ty p e fields, press the Space key until the preferred option appears. 7. After y ou set the terms of y our search, click the trackwheel to view the menu. • T o perform a one-time search withou t saving any of the te rms [...]

Managing messages and phone call logs 102 BlackBerr y Wireless Handheld The results of y our search are display ed on the Search Re sults screen. If you save your search, the nam e of your search appe ars in the handheld status section of the screen. Searching in folders The following tips can help y ou naviga te and search your folders when you sp[...]

Searching messages and phone call logs Handheld User Gu ide 103 T o edit a search 1. On the Home sc reen, click th e Search Messages icon. The Search screen appears. 2. Click the trackwheel to view the menu and click Recall . Y our saved sea rches are listed. 3. Select the search that you want to edit . Click the trackwheel to view the menu and cli[...]

Managing messages and phone call logs 104 BlackBerr y Wireless Handheld Search scree n menu - Se lect Sear ch item 4. The details of the search are displayed. Y ou can ed it any of the fi elds. After you make your changes, click th e trackwheel to view th e menu. • If you do not w ant to save the changes, click Search . • I f yo u wan t t o s a[...]

Searching messages and phone call logs Handheld User Gu ide 105 Search screen menu - Delete Search item 4. A dialog box appears that prompts you to confirm before the select ed search is deleted. Click Delete . Y ou return to the Search screen an d the search is no longer listed. T o search for a sender or r ecipient When you select an email, PIN, [...]

Managing messages and phone call logs 106 BlackBerr y Wireless Handheld Messages screen menu - Search Sender item The Search Results screen displays al l mess ages that have b een received from that sender . T o search email and PIN messages b y subject Y ou can view all email and PIN messages that relate to the Subject field of a message. Y ou can[...]

Managing phone calls on the Messages screen Handheld User Gu ide 107 Messages screen menu - Search Subject item All email or PIN mess ages with that subject appear , including sent messages, replies, and forwarde d messages. Managing phone calls on the Messages screen By de fa ul t, you r ph on e c a ll s ar e lo gge d on th e Me s sag es sc re en [...]

Managing messages and phone call logs 108 BlackBerr y Wireless Handheld The Active Call screen appears and y our handheld dials the phone number of the contact that you selected. T o view phone call logs on the Messages screen Y ou can open and view the phone call log for any received or placed call. 1. On the Home sc reen, click the Messages icon.[...]

Deleting messages and phone call logs Handheld User Gu ide 109 receive new messages or new phone call s, your handheld deletes the oldest messages and phone call logs on the Me ssages screen to accommodate new ones; saved messages are not deleted. T o delete a message or phone call log 1. On the Home sc reen, click the Messages icon. The Messages s[...]

Managing messages and phone call logs 110 BlackBerr y Wireless Handheld Y ou return to the Messages screen and the message or phone call log is no longe r listed. T o delete multiple items by da te 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select a date field and click the trackwheel to view the menu. Click De[...]

Deleting messages and phone call logs Handheld User Gu ide 111 T o delete email messages on y our handheld and y our desktop 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Click the trackwheel to view the menu and click Options . The Message List Options screen appears. 3. In the Delete On field, press the Space ke[...]

Managing messages and phone call logs 112 BlackBerr y Wireless Handheld Message List Options scr een - Delete On field 4. Click the trackwheel to view the menu, and then click Save . T o te st th is fe atur e, de lete an ema il m ess age on your handheld th at you no longer need. Reconc ile your email me ssages manually using the Intellisync tool. [...]

Tips for m anaging messages and phone call logs Handheld User Gu ide 113 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Click the trackwheel to view the menu and click Options . The Message List Options screen appears. 3. Click the trackwh eel to view the menu. Click Purge Deleted Items . A dialog box appears that [...]

Managing messages and phone call logs 114 BlackBerr y Wireless Handheld[...]

Chapter 5 A ddress Book This section provides i nformation on the follow ing topics: • Address Book icons • Setting Address Book options • Adding address es • Adding pauses and w aits to phone numbers • Changing user -defined field names • Adding gr oup addresses • Using Remote Address Lookup • Managing Address Book entries • Usin[...]

Addr ess Book 116 BlackBerr y Wireless Handheld A ddress Book icons These icons provide additional informat ion about y o ur Address Book entries. Setting Address Book options Y ou can customize the following Addres s Book options. • Sort By: Sel e ct h ow you want to so rt th e a dd re ss es in your Ad dr es s B o ok. By default, this option is [...]

Adding addresses Handheld User Gu ide 117 Address Book Options screen - setting options 4. After you edit the fields, cl ick the trackwheel to view the menu. Click Save . Y ou return to the Find screen. A dding addresses Y ou can add contacts to your handheld Address Book to create a database. Y ou can add addres ses to your Address Book manually ,[...]

Addr ess Book 118 BlackBerr y Wireless Handheld New A ddress sc reen - ad ding an addr ess 4. T o sav e your contact information, clic k the trackw heel to view the menu and click Save . Y our new contact appears on the Fi nd screen in alphabetical order . T o add addresses from r eceiv ed messages and phone call logs When you receive a new message[...]

Adding addresses Handheld User Gu ide 119 Received message F rom field menu - Add to Address Book item 4. Add any additional inform ation that y ou want to include for this contact. 5. Click the trackwheel to view the menu, and then click Save . The contact is added to y our Address B ook and you return to the open message. T o add addresses from l[...]

Addr ess Book 120 BlackBerr y Wireless Handheld 2. Select a phone number that is not asso ciated with a contact in your Address Book. Click the trackwheel to view the menu and click Add To Address Book . The New Address sc reen appears, with the contact’ s phone number i n the Work field. 3. Add a name for the contact and any addi tional informat[...]

Adding addresses Handheld User Gu ide 121 First: T ype your contact’ s first name. This field accepts letters, numbers, and symbols. Last: T ype y our contact’ s last name. This field accept s letters, numb ers, and symbols. Email: T ype your contact’ s email address. This field accepts letters, numbers, and symbols. Y ou can press the Space [...]

Addr ess Book 122 BlackBerr y Wireless Handheld Fax: T y pe your contact’ s fax number . This fi eld accepts numbers, parentheses, and the x , – , + , * , # , and . characters , which can be typed without pressing the Alt key . PIN: T ype the personal identi fication number of y our contact’ s handheld. This field accepts numbers which can be[...]

Changing user-defined field names Handheld User Gu ide 123 T o add pauses and waits 1. On the Home sc reen, click the Address Book icon. The Find screen appears. 2. Open an existing Address Book entry or create a new one. 3. In the Work , Home , Mobile , or Pager field, type the first part of the phone number and click the trackwheel to view the me[...]

Addr ess Book 124 BlackBerr y Wireless Handheld New Address screen menu - Change Field Name item 4. Click Change Field Name . Delete the current name of the field. T ype a new field name and click the trackwheel. The field name is changed for all of your contacts. A dding group addresses After y ou add individu al addresses to y our Address Book, y[...]

Using Remote A ddress Lookup Handheld User Gu ide 125 6. Repeat steps 4 and 5 to add more members to your group address. 7. After y ou add all desired contacts t o the group address, click the trackwhee l to view the menu. Click Save Group . Y ou return to the Address Bo ok scree n and the new grou p appears in your list of contacts. Using Remot e [...]

Addr ess Book 126 BlackBerr y Wireless Handheld Y ou can use the Remote Address L ookup feat ure on any Fi nd scre en such as when you are placing a phone call, creating a meeting re quest, or sending an email message. Remote Address Lookup actions When you s elect the resu lts of a Remote Address L ookup search, y ou can perform one of the followi[...]

Managing Address Book entries Handheld User Gu ide 127 View: This action displays a virtual bu siness card that lists the av ailable information for the selected contact. Get more results: This action only appears if mo re lookup results are av ailable than the number that is lis ted on the screen. This acti on requests more lookup results from the[...]

Addr ess Book 128 BlackBerr y Wireless Handheld handheld searches the firs t, last, and comp any names of contacts to find the first instance of the letters that you ty pe. As y ou type more letters for your search, fewer matches appear . 3. T o return to your complete list of co ntacts, click the trackwheel to view the menu and click View All . T [...]

Managing Address Book entries Handheld User Gu ide 129 3. Select a group member an d click the trackwheel to view the menu. Complete one of the following actions: • T o replace the sel ected member with anot her contact i n your Address Book, click Change Member . • T o delete the selected member from the group, click Delete Member . • T o ad[...]

Addr ess Book 130 BlackBerr y Wireless Handheld Using the SIM phone book application With y our handheld Address Book, you can also use the abbreviated dialing numbers (ADNs) and se rvice dialing number s (SDNs) that are saved on y our SIM card to place calls. Y ou can view , add, edit, and delete ADN and SDN phone book entries. T o view the SIM ph[...]

Using the SIM phone book application Handheld User Gu ide 131 1. On the Home sc reen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel to view the menu and click SIM Phone Boo k . The Find screen displays the message Loading SIM Phone Book . 3. Click the trackwheel to view the menu and click New . The ADN Phonebook Entr[...]

Addr ess Book 132 BlackBerr y Wireless Handheld 3. Select the entry that y ou w ant to add to y our Address Bo ok. Click the trackwheel to view the menu and click Add to Address Book . 4. The ADN Phonebook Entry screen appear s with the contact’ s information in the Name and Phone fields. 5. Click the trackwheel to view the menu and click Save . [...]

Chapter 6 Phone This section provides i nformation on the follow ing topics: • Phone icons •B e f o r e y o u b e g i n •P l a c i n g p h o n e c a l l s • Answering phone calls •E n d i n g p h o n e c a l l s • Using shortcuts when you place calls • Setting the v olume • Putting phone calls on hold •M u t i n g p h o n e c a l [...]

Phone 134 BlackBerr y Wireless Handheld • Placing emergency calls • Tips for using the Phone application Phone icons These icons provide additional info rmation about the Phone application. Note: Depending on your service provider and the services that are enabled for your Phone application, the following text and ic ons might not appea r or th[...]

Befo re yo u be gin Handheld User Gu ide 135 Befor e y ou begin Y our handheld is equ ipped with an inte grated speaker and microphone. On yo ur handheld, you can use the au tomated functions that are av ailable to touch-tone phones. If you use the optional headse t with your handheld, insert the headset connector into the headset jack at the to p [...]

Phone 136 BlackBerr y Wireless Handheld 4. Click Call . Select Addr ess screen menu - Cal l item The Active Call screen appears, and displays Calling , as w e ll as th e Address Book information that you have saved for y our contact. Y our handheld dials the phone number that you sel ected. After the recipient answers your call, the Active Call scr[...]

Answering phone calls Handheld User Gu ide 137 Act ive Call scree n T o end the call, click the trackwheel to view the menu. Click End Call . The handheld beeps to indicate th at the call has ended. On the Activ e Call screen, y ou can also press the Escape button to end the cal l. T o exit the phone application and return to the last appl ication [...]

Phone 138 BlackBerr y Wireless Handheld When you receive a new phone call, a di alog box appears on your handheld’ s screen, prompting you to answer or ignore the call. • If you are not connected to any other phone calls and w ant to answer the call, click An swer . Y ou are connected to the call. • If you are not connected to any other phone[...]

Answering phone calls Handheld User Gu ide 139 Answ ering phone calls when the handheld is locked If your hand held is locked with a passw ord when y ou receiv e a phone call, y ou can answer the call withou t typing your passw ord. When the Incoming Call dialog box appears, click to answ er or ignore the call. After you answ er the call, click the[...]

Phone 140 BlackBerr y Wireless Handheld Ending phone calls When you finish with y our call, c lick the trackwheel to v iew the menu. Click End Call . Phone scr een menu - End Call it em After the phone call ends, the Phone screen appears, displaying y our list of contacts. Using shortcuts when you plac e calls Y our h andheld has built-in sh ortcut[...]

Using shortcuts when yo u place calls Handheld User Gu ide 141 If you hav e used the quick dialling feature before, the last numbe r that you diale d appears in the Enter Phone Number dialog box. T o call this number , press the Space key . T o delete th e number, press the Escape butto n. If, in the Phone application, on the General Options screen[...]

Phone 142 BlackBerr y Wireless Handheld Setting the volume While you are connected to a phone call, scroll the trackwheel to change the volume for your handheld’ s Phone application. Scroll up to inc rease the volume or scroll down to decrease the v olume. Putting phone calls on hold After you hav e placed or receiv ed a phone cal l, you can put [...]

Muting phone calls Handheld User Gu ide 143 Muting phone calls Y ou can mute phone calls on your handheld , so that you can hear y our contact but your contact cannot hear y ou. When a call is muted, the mute icon appears as a line through the phone call in progress icon. Whe n you mute the phon e call, the handheld plays a tone to indicate that th[...]

Phone 144 BlackBerr y Wireless Handheld 3. T ype the phone number , and then click Call . Phone screen - placing a one-ti me call Y our handheld dial s the number that y ou typed. Placing phone calls using links Y our handheld recognizes phone numbers in t he body of m essages and conv erts them into links . Y ou can select an underlined link and u[...]

Managing phone calls on the Phon e screen Handheld User Gu ide 145 Y our handheld dials the phone number that you sel ected. Managing phone calls on the Phone screen The last 20 contacts that you called or re ceived calls fro m are listed on the Phone screen. Y ou can sort your list of contacts by n ame, most recently called , or most used. When th[...]

Phone 146 BlackBerr y Wireless Handheld 4. Click Delete . Y ou return to the Phone screen, and the contact is removed from the list. C u stomizing Phone options Y ou can customize the fo llowing Phone options. • Call Logging: Set whether you w ant your phone calls to appear on the Messages scre en. Y ou can also set which types of calls to log. ?[...]

Customizing Ph one options Handheld User Gu ide 147 C ustomizing call logging By default, yo ur handheld logs all calls that y ou place or receive on the Messages screen. Y ou can customize the Phone applicat ion so that your calls do not appear on the Messages screen. Y ou can also specify which calls should be logged . T o customize call logging [...]

Phone 148 BlackBerr y Wireless Handheld T o enable call barring 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If y our SIM card is prov isioned for call barring, the Call Barring screen appears. 4. [...]

Customizing Ph one options Handheld User Gu ide 149 Y our call barring password is changed. T o disable call barring 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If y our SIM card is prov isioned f[...]

Phone 150 BlackBerr y Wireless Handheld 6. Click the trackwheel to view the menu, and then click Save . Y ou return to the Call Forwarding screen. 7. Select Unanswered Calls and cl ick the trackwheel to view the menu. Click Edit . The Edit Forw arding Pr ofi le screen appears. 8. In the Busy , No Answer , and Unreachable fields, type phone numbers.[...]

Customizing Ph one options Handheld User Gu ide 151 5. Click the trackwheel to view the menu, and then click Close . Y ou return to the Phone Op tions screen. Y ou receive all calls on your ha ndheld. Setting c all waiting Y ou can enable and disable call w aiting. T o enable and disable call waiting 1. On the Home sc reen, click the Phon e icon. T[...]

Phone 152 BlackBerr y Wireless Handheld • Auto Hangup: Set whether you want the ha ndheld to end phone calls automatically when you insert y our ha ndheld in the holster . Ch oose from Into Holster and Never . By default, th is field is set to Never . • Confirm Delete: Select whether y ou w ant to confirm before phone numbers and contacts are d[...]

Customizing Ph one options Handheld User Gu ide 153 T o set Smart Dialing options 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Smart Dialing . The Sma rt Dialing sc reen a ppears.Y ou can change your country cod [...]

Phone 154 BlackBerr y Wireless Handheld After you configure corporate dialin g, on the Phone screen, press the Space key when you are not connected to a phone call t o open the Enter Phone Number dialog box. Ho ld the 8 key until the letter X appears, and then type the extension. The handheld dials the company’ s main nu mber, pauses for the spec[...]

Using phone call note s Handheld User Gu ide 155 T o edit your v oice mail access number If your SIM card is not provisioned for voice mail or if you w ant to use an alternate voice mail system, y ou can edit the voice ma il access number manu ally . 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click the trackwheel to[...]

Phone 156 BlackBerr y Wireless Handheld 2. Select the phone call log for which y ou w ant to add call notes. Cl ick the trackwhe el to vi ew the menu, and the n click Open . The V iew Call Log screen displays the details of the phone call. 3. Click the trackwheel to view the menu, and then click Add Notes . T ype any notes that you w ant to associa[...]

Using phone call note s Handheld User Gu ide 157 View Call Log screen menu - Edit Notes item 4. After yo u edit the notes, click the trac kwheel to view the menu, and then click Save Notes . Y ou return to the View Call Log sc reen with y our call notes changed. T o forward a call log Y ou can forward the detail s of your phone call to an email ad [...]

Phone 158 BlackBerr y Wireless Handheld 5. In the email message, add any additional notes, and then click th e trackwheel to view the menu. Click Send . Y ou return to the Messages screen, and you can view the status of your sent message Using pauses and waits Y ou can add pauses and waits to y our co ntacts’ phon e numbers in your handheld Addre[...]

Placing confer ence calls Handheld User Gu ide 159 Y ou are connected to your contact. Placing conf erenc e calls Y ou can talk to multiple contacts at one time using a confere nce call. T o set up a conf erenc e call 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Begin typing the name of the contact th at you w ant to [...]

Phone 160 BlackBerr y Wireless Handheld T o speak to one recipient during a c onfer ence call 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. While you are connected to a conference call, click the trackwheel to v iew the menu. Click Split Call . The Select Call di alog box app ears. 3. Select the recipient that y ou w a[...]

Viewing phone status Handheld User Gu ide 161 3. Click the trackwheel to view the menu, and then click Close . Y ou return to the Phone screen. T o reset call timers Y ou can reset one or both of the Phone’ s timers. 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click S[...]

Phone 162 BlackBerr y Wireless Handheld Placing emergency calls Y ou can place calls to emergency numbers at any time, even if your handheld has a password set or does not have a SIM card inserted. T o place emer gency calls 1. Press the Phone button. 2. Click One Time Dial . The Enter Phone Number dialog appears. Press the Escape button if a previ[...]

Tips for using the Phone application Handheld User Gu ide 163 • On the Phone screen, when you are not connected to a phone call, pres s the Space key t o open the Enter Phone Number dialog box and type a phone number . Click Call . • On the Phone screen, type a lett er to open the Call screen. All c ontacts whose names contain that letter ar e [...]

Phone 164 BlackBerr y Wireless Handheld[...]

Chapter 7 B rows e r This section provides i nformation on the follow ing topics: •B r o w s e r i c o n s •B e f o r e y o u b e g i n • Navigating web pages • Setting Browser configuration options • Setting general Browser options • Using the Find feature • Downloading images • Vi ewing we b addresses • Using bookmarks • Using[...]

Browser 166 BlackBerr y Wireless Handheld Bro wser ic ons These icons indicate the status of a particular web page. Befor e y ou begin T o use your Browser, y ou must be in an ar ea with sufficient wireless cov erage for browsing web pages. Y ou can browse w eb pages if GPRS and one or more bars appears with the wireless cov erage indicato r in the[...]

Navigating web pages Handheld User Gu ide 167 When you first receive y our handheld, the Browser migh t not be activ ated. T o determine whether your Browser is acti vated, on the Home Screen, click the Browser icon on the ho mescreen. If the screen is blank or displays an error, y our Browser is not activa ted. If you are us ing the W AP Browser ,[...]

Browser 168 BlackBerr y Wireless Handheld Browser s creen menu - Get Link item The requested web page appears. The downlo a d p r o g r e s s of t h e p a g e t h a t yo u a r e trying to view is shown in the uppe r right corner of the screen. Requesting indicates that the Browser is reques ting content from the web serv er . Loading indicates that[...]

Navigating web pages Handheld User Gu ide 169 Go T o dialog bo x - typing a web pa ge address 3. T ype the address of the web page that y ou w ant to view . Press the Space key to insert a period and press a Shift key and the Space key to insert a slash mark ( / ). Click OK . The requested web page appears. T o open web pag es using bookmarks 1. On[...]

Browser 170 BlackBerr y Wireless Handheld T o na vigate within web pages Depending on the configuration o f the web page that you visit, customized links might appear in the menu or at the bott om of the screen besi de yo ur service provider name. Y ou can use these links to open web pages or to make selections in web p ag es . 1. On the Home sc re[...]

Setting Browser configur ation options Handheld User Gu ide 171 3. Select the link for the web page that you w ant to view and click the trackwheel. The Go T o dialog box appears. 4. Click OK to open the page or click Cancel to select another link. Setting Brow ser configur ation options Y our service provider , network operator , or system adminis[...]

Browser 172 BlackBerr y Wireless Handheld Y ou return to the Browser Options screen. Setting general Bro wser options On the General Properties screen, yo u can cust omize the following options: • Content Mode: Select the type of content that your handheld should accept. Choose WML & HTML , HTML only , or WML only . By default, th is field is[...]

Setting general Browser options Handheld User Gu ide 173 • Confirm Close on Escape: Select whether you w ant to be prompt ed before the browser closes when on th e Sta rtup screen, you press the Escape button . • Confirm Execute WML Scripts: Select whether you w ant to confirm before WML scripts are run. By default, this check box is not selec [...]

Browser 174 BlackBerr y Wireless Handheld 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Browser Options screen appears. 3. Click General Properties . The General Properties screen appears. 4. Click the trackwheel to view the menu and click the ca ch[...]

Downloading images Handheld User Gu ide 175 Downloading images If there are images on a web page that have not downloaded, y ou can request more images while you are viewing the text porti on of the page. T o download more images 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Open a web page that contains images. Cli[...]

Browser 176 BlackBerr y Wireless Handheld T o view web link addresses 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. After you select the link for which yo u want to vie w the address, click the trackwheel to view the menu and click Link Address . The Address dialog box appears, displaying the web link address. 3. Cl[...]

Using bo okma rks Handheld User Gu ide 177 2. Open a web page that you w ant to add to your Browser Bookmarks folder , click the trackwheel to view the menu and click Add Bookmark . The Add Bookmark dialog box appears . Adding a bookmark - Add Bookmark di alog box 3. In the Title field, the title of y our bookmark appears. If y ou want to change th[...]

Browser 178 BlackBerr y Wireless Handheld 3. Select the sav ed bookmark that y ou w ant to edit and click the trackwheel to view the menu. Click Edit Bookmark . A dialog box displays the address and title of the saved bookmark. 4. Make any changes to the Address and Title fields or if you w ant to copy the bookmark address, click Copy Address . Edi[...]

Using bo okma rks Handheld User Gu ide 179 A copy of the bookmark is placed in the selected folder . T o cop y a book mark’ s addr ess Y ou can copy the address of a bookmark in the Browser application and paste it into fields within the Browser or into other appl ications. 1. On the Home sc reen, click the Browser icon. The startup screen appear[...]

Browser 180 BlackBerr y Wireless Handheld Using bookmark subfolders After you add bookmarks, you can organize them into subfolders. Y ou can also specify a different default subfolder . T o creat e subfolders 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Bookmark[...]

Using bookmark subfolders Handheld User Gu ide 181 T o set a default subfolder 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Bookmarks . Y our list of saved bookmarks appears. 3. Click the trackwheel to view the menu and click View Bookmark Subfolders . The Bookm[...]

Browser 182 BlackBerr y Wireless Handheld Saving w eb pages to your Messages screen Instead of adding w eb pages to a bookmarks folder , you can sav e w eb pages on your Messages screen. The saved w eb page appears on your Messages screen with a W icon beside i t. On the Messages sc reen, y ou can select a sav ed w eb page and start the Browser to [...]

Closing the Bro wser Handheld User Gu ide 183 When the requested w eb page is loade d, it is added to the Messages screen. Y ou can open the web page from the Messages screen when it is loaded succ essfully . T o open web pages that ar e sa v e d on the Messages screen 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2.[...]

Browser 184 BlackBerr y Wireless Handheld Tips f or using the Bro wser • While you are browsin g a web pa ge, press T to move to t he top of a we b pag e. • While you are browsin g a web pa ge, press B to move to the bottom of a web page . • Pres s N to go to the next page in the history. • Pres s H to open the Browser home page. • Pres s[...]

Chapter 8 A ttachments This section provides i nformation on the follow ing topics: •B e f o r e y o u b e g i n • Attachment Service views • Opening attachments • Setting Attachment Service options • Navigating attachments • Using the Find feature • Deleting attachments • Tips for using the Attachment Se rvice application[...]

Attachm ents 186 BlackBerr y Wireless Handheld Befor e y ou begin With t he Attachment Serv ice application loaded on y our handheld, you can open the file attachments that you receiv e with your messages. Y ou can open attachments wit h the .doc, .xls, .ppt, .pdf , .wpd, and .txt file extensi ons. A ttachment Ser vice view s Depending on the type [...]

Opening attachmen ts Attachm ent Service Guide 187 Attachment Service - Spread sheet view Opening attachmen ts After y ou load the Attachment S ervice a pplication onto your handheld, you can open attachments on your handheld. When you open att achments, you open ei ther the Full Content or the T able of contents . If you open the full conte nt, th[...]

Attachm ents 188 BlackBerr y Wireless Handheld 5. Select the name of the attachment that you w ant to open and click the trackwheel to view the menu. Click Expand . 6. Under the name of the attachment that you w ant to open, select T able of Contents . 7. Click the trackwheel to view the menu. Click Retrieve . A request for the table of contents is[...]

Opening attachmen ts Attachm ent Service Guide 189 T o open the full content of an attachmen t 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Open the message that contains the attachment that you w ant to open. 3. Select the attachment and click the trackwheel to view the menu. 4. Click Open Attachment . The Attac[...]

Attachm ents 190 BlackBerr y Wireless Handheld Attachmen t screen - retriev ed full content 8. Click the Escape button to re turn to the Atta chment screen. If you request the full content for multip le attachments, the la st attachment that you requ est is automat ically display ed. All other requested attachments are also retrieved. On the Attach[...]

Setting Attachment Service options Attachm ent Service Guide 191 • Sheet Horizontal Scroll : Select whether you w ant the information in spreadsheet cells to wra p around when sc rolling horizont ally . By default, this option is set to No . • Sheet Vertical Scroll : Select whether you want the information in spreadsheet cells to wrap around wh[...]

Attachm ents 192 BlackBerr y Wireless Handheld Document view menu- Op tions item 7. In the field that y ou w ant to set, press the Space key until the preferred option appears. 8. After you set the fields, click the trackwheel to view the menu. Click Save . Na vigating a ttachments Y ou can read attachments more easily by navigating to a specifi c [...]

Naviga ting attachments Attachm ent Service Guide 193 Spreadsheet view menu - Go to Cell item T o na vigate to a specific sheet 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Open a message that contains an atta chment that has the extension .xls and click the trackwheel to view the menu. Click Open Attachment . Th[...]

Attachm ents 194 BlackBerr y Wireless Handheld Spreadsheet view menu - S elec t W or ksheets item T o view pages or tables using links or bookmarks 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Open a message that contains an attach ment and click the trackwheel to view the menu. Click Open Attachment . The Attach[...]

Using the F ind feature Attachm ent Service Guide 195 3. Select Full Content or Table of Contents for an attachment that has already been retrieved and click the tr ackwheel to view the me nu. 4. Click V iew . The full content appears. Scroll through the message content. • If in the Messages appl ication, on the Options screen, you hav e set the [...]

Attachm ents 196 BlackBerr y Wireless Handheld Document view menu - Find dialog bo x 8. T ype a word or numbe r that you want to locate in the attachment and click the trackwheel. The cursor mov es to the fi rst occurrence of the w ord or number that you specify . 9. T o find the next occurrence of the word or number that y ou specified, clic k the[...]

Tips for using the At tachment Ser vice application Attachm ent Service Guide 197 Tips f or using the A ttachment Ser vice application • Pre ss th e Escape bu tton to exit an open attachment and return to the Attachment screen. Document vie w • Pre ss T to go to the t op of a page. • Pre ss B to go to the bottom of a page. • Pre ss F to ope[...]

Attachm ents 198 BlackBerr y Wireless Handheld[...]

Chapter 9 Ta s k s This section provides i nformation on the follow ing topics: •T a s k s i c o n s • Setting task options • Adding tasks • Managing tasks • Tips for using the T asks application[...]

Ta s k s 200 BlackBerr y Wireless Handheld T asks icons These icons provide add itional information on your T ask entries. Setting task options Y ou can customize the following task options for your hand held. • Sort By: Select how y ou w ant to sort yo ur tasks on the Find screen. Cho ose from Subject , Priority , Due Date , or Status . By defau[...]

Adding tasks Handheld User Gu ide 201 T ask Options screen - setting options 4. After you edit the fields, cl ick the tr ackwheel to view the menu and click Save . Y ou return to the Find screen. A dding tasks Add new tasks to your handhe ld to keep a re cord of th e things that y ou need to do. T o add tasks 1. On the Home sc reen, click the Tasks[...]

Ta s k s 202 BlackBerr y Wireless Handheld New screen - Adding a task 5. In the Notes field, add any addition al inform ation that you w ant to include for this task. 6. Click the trackwheel to view the menu, and then click Save . Y our new task is listed on the Find screen. T ask fields The New screen contains the following fields: Task: T ype the[...]

Manag ing t ask s Handheld User Gu ide 203 Due: Set the date by which the task is to be completed. Choose from None or By Date . If yo u select None , no due date is recorded for this task. If you select By Date , you can select the date by which this ta sk is due. By defaul t, this option is set to None . Notes: T ype any reference notes that you [...]

Ta s k s 204 BlackBerr y Wireless Handheld The task’ s status is changed. To d e l e t e t a s k s 1. On the Home sc reen, click the Tasks icon. The Find scre en appears. 2. Select the task that you w ant to dele te and click the trac kwheel to view the menu. Click Delete . 3. A dialog box appears that prompts you to confirm before the task is de[...]

Chapter 10 Ca l e n d a r This section provides i nformation on the follow ing topics: •C a l e n d a r i c o n s •B e f o r e y o u b e g i n • Setting Calendar options • Changing views • Navigating in the Calendar application • Enabling wireless calendar synchronization • Adding appointm ents • Managing appointments • Managing m[...]

Calen dar 206 BlackBerr y Wireless Handheld Calendar ic ons In Day view or Agenda view , one or more of the following icons might appear on your handheld to indicate additional information for y our appointments. Befor e y ou begin Y ou can synchronize your desktop and ha ndheld Calendars us ing the Intellisync tool. Refer to the Intellisync On lin[...]

Changi ng vi ews Handheld User Gu ide 207 • Enable Quick Entry: Select whether you w ant to be able to add appointm ents qu ickly in Day view by selecting a time and typing a subject and location. By default, this option is set to Yes . • Initial View: Select the Calendar view that you w ant to appear when you open the Calendar application. By [...]

Calen dar 208 BlackBerr y Wireless Handheld T o change Calendar view s 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen displays your default Calendar view . 2. Click the trackwheel to view the menu and click View Day , View Agenda , View Week , or View Month . Da y view This view displays the day that y ou select and includes [...]

Changi ng vi ews Handheld User Gu ide 209 Calen dar - Ag enda view We e k v i e w This view displays the w eek that y ou se lect, and inc ludes any appointments for that week. T oday’ s date is outlined . Y ou can scroll vertically t hrough your appointmen ts by rollin g the trackwh eel. All appointments are marked with an outlined box that spans[...]

Calen dar 210 BlackBerr y Wireless Handheld Calendar - Week view Month view This view displays the month that y o u se lect and includes any appointments for that month. T oday’ s date is outlined. Y ou can scroll horizont ally or vert ically through the days of the month. T o scroll vertica lly , hold the Alt key and roll the trackwheel. T wo ar[...]

Navigating in the C alendar application Handheld User Gu ide 211 Na vigating in the C alendar application Y ou can navigate to specific days or months in the Calendar application. T o na vigate in Da y and W eek views 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. 2. If you are in Day view and you w ant to view a dif[...]

Calen dar 212 BlackBerr y Wireless Handheld T o na vigate in Month vie w 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. V erify that y ou are in Month view . 2. T o view a different month in the current year , click the trackwheel to view the menu, and then click the month that yo u w ant to view . The selected month[...]

Enabling wireless calendar synchronization Handheld User Gu ide 213 The date that yo u select appe ars in your cho sen Calendar view . Enabling wireless calendar synchroniza tion If you enable wireless calendar synchr onization, your desktop Calendar is synchronized with your handheld Calend ar . Any changes that you make to your desktop Calendar a[...]

Calen dar 214 BlackBerr y Wireless Handheld 5. V erify that the check box beside the Calendar application is sele cted and click OK . Y ou return to the Intellisync window . 6. In the Synchronize now section at the top of the window , select the Synchronize PIM check box. 7. Click Synchronize now to transfer y our desktop Calendar entries to y our [...]

Adding appoin tments Handheld User Gu ide 215 A dding appointments Y ou can add new appointm ents to your handheld Calendar . T o add appointments 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. 2. Click the tr ackwheel to view the menu and click Ne w . The New Appointment screen appears. 3. In the Subject and Locatio[...]

Calen dar 216 BlackBerr y Wireless Handheld 5. In the Reminder field, set how much time in advance of the appointment that you w ant to be noti fied of it. If you do not w a nt to be remi nded of the appoin tment, s et this field t o None . 6. In the Recurrence field, pres s the Space key until the preferred option appears. For this example, select[...]

Adding appoin tments Handheld User Gu ide 217 9. In the Notes field, type any additional note s for the appointment. After you create the appointment, c lick the trackwheel to view the menu and then click Save . Y ou return to the Calendar screen. T o add appointments qui ckly If, on the Calendar Options screen, you set the Enable Quick Entry field[...]

Calen dar 218 BlackBerr y Wireless Handheld Duration: Select the length of the appointmen t . When you modify this field, the End field automatically reflects the changes. By default, this option is set to 1 hour . Time Zone: Select the time zone in which the a p pointment occurs. By default, this option is set to Ea stern Time . Reminder: Select h[...]

Managing appointments Handheld User Gu ide 219 2. Select the appointment that you w ant to view or edit and click the trackwheel to view the menu. Click Ope n . 3. Edit the information in any of the fields. T o edit the All Day Event , Start , End , Duration , Time Zone , or Reminder fields, press the Space key until the preferred option appears. 4[...]

Calen dar 220 BlackBerr y Wireless Handheld 4. Edit the information in any of the fields. T o edit the All Day Event , Start , End , Duration , or Reminder fields, press the Space key until the preferred option appears. 5. If you edit a recurrin g appointment, in the Recurrence field, press the Space key until the preferred option appears. 6. After[...]

Managing appointments Handheld User Gu ide 221 2. Select the appointment tha t you want to delete. Click the trackwheel to view the menu and click Delete . • If the appointment is a recurring appointment, you are prompted to indicate whether you w ant to delete all occurrences of the appointment (click Delete the series ) or only the selected app[...]

Calen dar 222 BlackBerr y Wireless Handheld • If the appointment is a recurring appointment, you are prompted to indicate whether you w ant to delete all occurrences of the appointment (click Delete the series ) or only the selected appointment (click Delete this occurrence ). • If the appointment is not a recurring appointment, a dialog box ap[...]

Managing meeting requests Handheld User Gu ide 223 5. Select a contact. Click the trackw heel to view the menu, and click Invite . Repeat steps 4 and 5 until all invite es are added to the meeting request. 6. Click the trackwheel to vi ew the menu, and then click Save . The appointment is added to your handheld. Y our desktop Calendar is also updat[...]

Calen dar 224 BlackBerr y Wireless Handheld A response is sent to the meeting organizer . If you accept the meeti ng, your hand held and desktop Calendars are updated over the wireless netw ork. The origin al message that contained the meeting request no longer appears on your Messages screen; it is replaced by the response message that you sent to[...]

Managing meeting requests Handheld User Gu ide 225 3. T o add, edit, or d elete invitees to your meeting, se lect the Accepted or Declined field and click the trackwheel to view the menu. Click either Invite Attendee , Change Attendee , or Remove At tendee . The Select Address screen displays your contacts. Select an existi ng contact (or create a [...]

Calen dar 226 BlackBerr y Wireless Handheld Tips f or using the Calendar applica tion • In Agenda view , Week view , or Month view , press D to go to Day v iew, press W to go to Week view , press M to go to Month view , and press A to go to Agenda view. • T o use these shor tcuts in Day vie w , on the Calendar Options scre en, set the Enable Qu[...]

Chapter 11 MemoP ad This section provides i nformation on the follow ing topics: • Setting MemoP ad options • Adding memos • Managing memos • Tips for using the MemoPad application[...]

MemoPad 228 BlackBerr y Wireless Handheld Setting MemoPad options Y ou can customize the following MemoPad option for your handheld. • Confirm Delete: Select whether y ou w ant to confirm before memos are deleted . By default, this option is set to Yes . T o set MemoP ad options 1. On the Home sc reen, click the MemoPad icon. The Find screen appe[...]

Managing memos Handheld User Gu ide 229 2. Click the trackwheel to view the menu, and then click New . Find screen menu - New item 3. T ype a title for your memo and press the Enter key . If y ou do not type a title, you cannot sav e the memo. 4. T ype the body of the memo. 5. After y ou compose the me mo, click th e trackwheel to view the menu, an[...]

MemoPad 230 BlackBerr y Wireless Handheld T o edit memos 1. On the Home sc reen, click the MemoPad icon. The Find screen appears. 2. Select the memo that you w ant to edit and click the trackwheel to view the menu. Click Edit . 3. Add or edit text. Hold the Alt key and roll the trackwh eel to scroll horizontally through the text. 4. After you edit [...]

Chapter 12 Ca lc u l ato r This section provides i nformation on the follow ing topics: • P erforming mathematical operations • P erforming measurement conv ersions • Exiting the Calculator • Tips for using the Calculator applic ation[...]

Calcul ator 232 BlackBerr y Wireless Handheld P er forming mathema tical operations Y ou can use the Calculator to perform standard mathematical operations. T o per form a calcula tion 1. On the Home screen, click the Calculator icon. The Calculator screen appears. 2. T ype the first number of the mathemat ical operation. Y ou can also use the trac[...]

Closing the Calculator Handheld User Gu ide 233 The converte d results are shown on the Calculator ’ s display . Closing the Calcula tor On the Calculator screen, click Menu . Click Close . Tips f or using the Calcula tor application • On the Calculator screen, hold the Alt key and roll the trackwheel to scroll vert ically .[...]

Calcul ator 234 BlackBerr y Wireless Handheld[...]

Chapter 13 Options This section provides i nformation on the follow ing topics: • Setting the Alarm • Locking the keyboard • Customizing notification profiles • Setti ng the Auto On /Off feat ure • Using SIM card secur ity • Customizing handheld options • Handheld options[...]

Options 236 BlackBerr y Wireless Handheld Setting the Alarm Y our handheld has an Al ar m feature that y ou can set to tone or vibrate at a specific tim e. Y ou ca n also specify whether the Alarm should notify you every day or only on weekdays. T o set the Al arm 1. On the Home sc reen, click the Alarm icon. The Alarm scree n appears. 2. In the fi[...]

Locking the keyboard Handheld User Gu ide 237 If you set the Snooze field, the Dail y Alarm notifies you and a dialog box appears at the set time. Click the trackwheel or press the Enter key to silence t he notification. The Alarm sounds again after the amount of time that is set in the Snooze field. Alarm fields The Daily Alarm screen contains the[...]

Options 238 BlackBerr y Wireless Handheld C ustomizing notification profiles Y our handheld has profiles that control no tification. In each profil e, you can set different notification option s for the following items: Alarm: Set how your handheld no tifies you of the Alarm. Browser: Set how yo ur handheld notifies you of sav ed web pages. Calenda[...]

Customizing notification pr ofiles Handheld User Gu ide 239 T o add a notification profile 1. On the Home sc reen, click the Pro files icon. The Profiles screen appears. 2. Click the trackwheel to view the menu, and then click New . 3. In the Name field, type a profile name. 4. Select the item for which yo u w ant to set notificatio n options. Choo[...]

Options 240 BlackBerr y Wireless Handheld Number of Beeps: Select how many times the notification sounds before it stops. Choose from 1 , 2 , or 3 . Repeat Notification: Set whether you w ant to be reminded of any unopened messages. Choose from None or LED Flashing . Y ou can select LED Flashing so that the notification LED re minds y ou of unopene[...]

Customizing notification pr ofiles Handheld User Gu ide 241 The following table outlines the default In Holster notification settings for each field of the Loud profile. Level 1 Messages Vibr at e + To n e BlackBerr y 3 High 3 None Messages Vibr at e + To n e BlackBerr y 3 High 3 None Phone Vibr at e + To n e Ring 6 High 3 None In Holster Tu n e Vo[...]

Options 242 BlackBerr y Wireless Handheld Discreet profile The following table outlines the default Out of Holster notification settings for each field of the Discreet profile. The following table outlines the default In Holster notification settings for each field of the Di screet profile. Out of Holster Tu n e Vo l u m e Number of Beeps Repeat No[...]

Customizing notification pr ofiles Handheld User Gu ide 243 Quiet profile The following table outlines the default Out of Holster notification settings for each field of the Quiet profile. The following table outlines the default In Holster notification settings for each field of the Quiet prof ile. Out of Holster Tu n e Vo l u m e Number of Beeps [...]

Options 244 BlackBerr y Wireless Handheld Default profile The following table outlines the default Out of Holster notification settings for each field of the Default profile. The following table outlines the default In Holster notification settings for each field of the De fault profile. Out of Holster Tu n e Vo l u m e Number of Beeps Repeat Notif[...]

Customizing notification pr ofiles Handheld User Gu ide 245 T o edit notification pr ofiles 1. On the Home sc reen, click the Pro files icon. The Profiles screen appears. 2. Select the profile that y ou want to ed it and click the trackwhee l to view the menu, and then click Edit . 3. Select the item for which you w ant to ed it the notification op[...]

Options 246 BlackBerr y Wireless Handheld Setting the Auto On/Off featur e Y ou can set wheth er you w ant your handheld to turn on and off automatically at specified times. Setting the Auto On/Off feature helps to conserve y our handheld battery . T o set the Auto On/Off feature 1. On the Home sc reen, click the Options icon. The Optio ns screen a[...]

Using SIM card security Handheld User Gu ide 247 T o turn off the handheld when the Aut o On/Off feature is enabled If you tu rn of f yo ur ha ndh el d u si ng th e Power button, the handheld turns on again at the specified Auto On time. Calendar reminders and Alarm notifications also turn on your handheld. If yo u turn off y our handheld by , on t[...]

Options 248 BlackBerr y Wireless Handheld T o enable SIM card securit y 1. On the Home sc reen, click the Options icon. The Optio ns screen appears. 2. Click SIM Card . The SIM Card screen appears. V erify that Secu rity Disabled appears at the top of the screen. 3. Click the trackwheel to view the menu, and then click Enable Security . The Enter P[...]

Cust omizing handheld options Handheld User Gu ide 249 5. T ype your new PIN code, and then clic k the trackwheel. Y o u must type your new PIN code again to verify it. A dialog box with the message PIN changed appears briefly on the screen. C u stomizing handheld options On the Options screen, y ou can type in formation in some fields and choose o[...]

Options 250 BlackBerr y Wireless Handheld Abou t The About screen displays y our hand held software v ersion and contains copyright information for your handheld . Y ou cannot change the information on this screen. Press the Escape button twice to return to the Options screen Applications The applications screen provides a list of all third-party a[...]

Handheld options Handheld User Gu ide 251 Choose Default Browser Con fig: Select the Browser that opens when you click links in messag es. All av ailable Browser configurations are li sted. Choose W hotkey Config: Select the W AP Browser that opens when you press the W key on the Home screen. Choose B hotkey Config: Select the MDS Browser that open[...]

Options 252 BlackBerr y Wireless Handheld Fi r ew a l l If you hav e third-party applications on your handheld, the firewall option prevents these applications from sendin g or receiving information from y ou r handheld without your knowledge. If a th ird-party application attempts to open a connectio n, you are prompted to approve or deny the conn[...]

Handheld options Handheld User Gu ide 253 Message Ser vices This screen lists any serv ices to which y ou have acce ss. Messaging (CMIME): Select your default email service. Any new messages are sent to the selected message service. Network This screen displ ays y our handheld’ s network settings. Radio: T ur n o n a nd tu rn of f yo ur ha ndh el[...]

Options 254 BlackBerr y Wireless Handheld If you set this fie ld to Manual , click the trackwheel to view the menu, and then click Scan for Netw orks . The handheld scans for all networks that are associated with your home network and lists them in decreasing or der of level of wireless coverage. Select the network that y ou w a nt your handheld to[...]

Handheld options Handheld User Gu ide 255 Font Size: Set the size of the font to be used on the screen. Choose from 8 , 10 , 12 , or 15 . By default, this option is set to 10 . Key Tone: Specify whether you want yo ur handheld to emit a tone each time that you press a key . By default, this option is set to Off . Key Rate: Set the speed ( Slow , Fa[...]

Options 256 BlackBerr y Wireless Handheld T o enable password pr otection If you enable the password, you must type it to connect to the desktop so ftw are, and to use the Application Loader . 1. On the Home sc reen, click the Options icon. The Optio ns screen appears. 2. Click Security . The Security screen appears. 3. In the Password field, press[...]

Handheld options Handheld User Gu ide 257 3. T ype your passwo rd and click the trackwheel. T o change your passw ord Y ou can provide greater security by occasionally changing y our passw ord. 1. On the Home sc reen, click the Options icon. The Optio ns screen appears. 2. Click Security . The security scre en appears. 3. Click the trackwheel to vi[...]

Options 258 BlackBerr y Wireless Handheld 1. On the Home sc reen, click the Options icon. The Optio ns screen appears. 2. Click Security . The Security screen appears. 3. In the Password field, press t he Space key . 4. Click the trackwheel to view the menu, and then click Save . A dialog box appears that prompts you to type your passw ord. 5. T yp[...]

Handheld options Handheld User Gu ide 259 SMS Y ou can set the following options as th e default options fo r every S MS message that you send or receiv e. Leave messages on SIM Card: Select whether you want incoming SMS messages to be saved on y our SIM card. By default, this option is set to Yes . Delivery Reports: Select whether you w ant to be [...]

Options 260 BlackBerr y Wireless Handheld Signal: This field dis plays the strength of the netw ork signal, in deci bel milliw atts (dBm). Battery: This field displays the cu rrent level of battery pow er . File Free: This field displays the amount of av ailable m emory , in bytes, to store messages, phone call logs , Address Boo k en tries, AutoT [...]

Chapter 14 T r oubleshooting This chapter provides informat ion on the following topics: • Frequently asked questions • Handheld error messages[...]

T roubleshooting 262 BlackBerr y Wireless Handheld F requently asked questions Alarm Why is m y Alarm not notifying me? • V erify that the Al arm On/Off field is set to On . When the Alarm is set, a bell icon appears on the Home screen. Refer to "Setting the Alarm" on page 236 for more information. • Ve r i f y t h a t t h e Alarm ite[...]

T roubleshooting Handheld User Gu ide 263 Battery What should I do if my battery is depl eting quickly? There are sev eral reasons wh y your battery might deplete quickly . T o help extend battery life , follow th ese suggestions: • Limit your use of the backlighting fe ature. • Enable the handheld Auto On/Off feature to conserve the handheld b[...]

T roubleshooting 264 BlackBerr y Wireless Handheld Why is my handheld not synchronizing over the wireless network? The BlackBerry Enterprise Server , not the desktop software, controls wir eless calendar synchronization. T o synchronize your handheld Ca lendar ov er the wireless network, verify that you are enabled on a BlackBerr y Enterprise Serv [...]

T roubleshooting Handheld User Gu ide 265 Messages What is a PIN? A PIN is a personal identification number . Each handheld has a unique address that is similar to a phone number . PINs are up to eight digits long and cannot be modified or altered. T o find the PIN for your handheld , on the Home screen, click the Opti ons icon, and then click Stat[...]

T roubleshooting 266 BlackBerr y Wireless Handheld read on your desktop and marks them as read on y our handheld. Ref er to "Using wireless email reconciliation" on page 90 for more information. I deleted an email mess age on my desktop and the n reconciled my email mess ages. Why are email messages not being deleted on my handheld? Y ou [...]

T roubleshooting Handheld User Gu ide 267 happened. Ref er to "Handheld error messages" on page 269 for more information on th e error messages that appear in the Message Status field. I have integrated my desktop software wi th an enterprise email account, but my email messages ar e not forwarded to my handheld. What sho uld I do? Email [...]

T roubleshooting 268 BlackBerr y Wireless Handheld by the BlackBerry Enterprise Server , the ser ver might not r ecognize the messag e as unread. Therefore , it i s not forwarded to your handheld. • Have you selected from which folder s you want to receive email messages? Check the Advanced tab o f the Redirector Settings tool and verify that you[...]

T roubleshooting Handheld User Gu ide 269 Storage What should I do if I wil l not use my handheld for a short period of time? If you expect tha t you will not use your handheld for a short period of time ( two weeks or l ess) turn off the handheld. On the Home scr een, click the Turn Power Off icon. T o turn on the handheld again, press the Powe r [...]

T roubleshooting 270 BlackBerr y Wireless Handheld Addr ess Book error messages A ttachment Ser vice error messages Error Description Duplicate Name If this message appears, you have entered a new contact with the same name as an existing cont act, and on the Address Book Options screen, the Allo w Duplica te Na mes field is set to No . Refer to &q[...]

T roubleshooting Handheld User Gu ide 271 T able of Contents not av ailable. If this message appears, the Attachment Service was unable to create a T able of Contents. T he document might be too small or contain insuffucient information with which to create a T able of Contents. The content of this document is truncated to 32 KB to limit network tr[...]

T roubleshooting 272 BlackBerr y Wireless Handheld W AP Brow ser error messages Error Description Error Occurred This message appears when an error oc curs while the handheld is loading a web page. Click the trackwheel to view the menu and click Refresh to reload the web page. If the page still does not load successfully , a problem could exist wit[...]

T roubleshooting Handheld User Gu ide 273 Data was received, but an error occu rred while read ing dat a If this message appears, the page cannot be displayed. Click the trackwheel to view the menu and click Refresh to reload the web page. If the page still does not load successfully , there might be an error in the data that yo u have rec eived fr[...]

T roubleshooting 274 BlackBerr y Wireless Handheld Browser Err or If this message appears , a problem occurred while star ting your Browser. Contact your se rvice pr ovider or network operator f or more in forma tion. Internal Ser ver Error If this message appears, a ser ver error occurred when your handheld requested the web page . Click the track[...]

T roubleshooting Handheld User Gu ide 275 Yo u m a y n o t b e i n a n area covered by wireless data service If this message appears, the Browser cannot contac t the currently configured W AP server . Y ou could be in an area that do es not allow servi ce to this particular W AP gatewa y . V e rify that you are in an area of sufficient GPRS wireles[...]

T roubleshooting 276 BlackBerr y Wireless Handheld An Error oc curred while processing the requested deck. As a result, the P age cannot be displayed . If this message appears, an error occurred while loadi ng the web page. Click the trackwheel to view the menu and click Refresh to reload the web page. If the page still does not lo ad successfully [...]

T roubleshooting Handheld User Gu ide 277 Calendar err or messages The Browser has not loaded any pages yet This message appears if you att empt to view the web page before any content is loaded. W ait for the web page to finish loading before you attempt to view the web page address. The fo llowing address was successf ully retrieved but contained[...]

T roubleshooting 278 BlackBerr y Wireless Handheld Message status field error messages Error Description Address field truncated Y our emai l address he ader field has exc eeded 1024 characters. Only the first 1024 characters are used, but the message is saved. If yo u select Reply or A dd to Address Book , verify that the email address is typed pr[...]

T roubleshooting Handheld User Gu ide 279 Formatting failure A problem occurred wh ile sending your message . Resend the message. If y our message still does not send , reset your handheld by pressing the Alt key a nd the Right Shift ke y and the Backspace ke y . If you continu e to encounter prob lems, contact your ser vice provider or network ope[...]

T roubleshooting 280 BlackBerr y Wireless Handheld Handheld is not registere d - please regi ste r now When you first receive your handhe ld and turn it on, it attempts to register with the wireless netw ork. Verify that you are in an area of sufficient wir eless co ve rage f or sending and receiving email messages. Y ou are in an area of sufficien[...]

T roubleshooting Handheld User Gu ide 281 Message refused - please try aga in later A temporary problem occurred while sending the message. Resend the message later . 'More' error - desktop couldn't find original message If this message appears, the original message was removed from your desktop email p rogram before you requested mo[...]

T roubleshooting 282 BlackBerr y Wireless Handheld Radio sync problem: please reset handheld The radio in your handheld is not synchr onizing with the wireless network properly . Reset your handheld by pressing the Alt key and the Right Shift key and the Backs pace key . Receiving message This message indicat es that your handheld is receiving a me[...]

T roubleshooting Handheld User Gu ide 283 Te x t h e a d e r f i e l d truncated Y our text field exceeds 1024 characters . Only the first 1024 characters are used, but the message is saved . Timeout - message not delivered This message might appear several minutes after you send a message, indicating that the message could not be sent to its desti[...]

T roubleshooting 284 BlackBerr y Wireless Handheld Phone error messages Error Description Barring Not Available Call barring is not available on your handheld. Y ou must subscribe to call barring before you can configure this feature on your handheld. Contac t your ser vice provider or network op erat or fo r m ore i nfo rm ati on. For w ar d i ng [...]

T roubleshooting Handheld User Gu ide 285 V oice Mail number not set If this message appears, the vo ice mail access number for your handheld is not set. If your handheld SIM card is provisioned for voice mail, your handheld obtain s the voice mail access number from the SIM card. If y our SIM card is not pro visioned for v oice mail or you want to[...]

T roubleshooting 286 BlackBerr y Wireless Handheld T asks error messages T ransmission err or messages If an x appears beside a message that y ou se nt from your handheld, the message was not sent properly . Y ou can determin e the cause by opening the message and scrolling to the top of it. The Message Stat us field identifies the problem. Error D[...]

T roubleshooting Handheld User Gu ide 287 F a iled to contact ser vice If this message appears, the connection to the wireless network does not acknowledge your message. Rese nd the message later . If a problem continues to occur , contact your ser vice provider or network operator . F a iled to send message If you receiv e this error message, your[...]

T roubleshooting 288 BlackBerr y Wireless Handheld 'More' error - invalid part identifier Although more of the message has been requested , this error message indicates that there is a problem receiving the rest of the message. Re quest Mor e again. If more of the message sti ll does not arrive at your handheld , contact your service prov[...]

T roubleshooting Handheld User Gu ide 289 T ransaction error - general failure If this message appears, a general error occurred while transmitting the message. Regist er with the wireless net work. V erify that you are in an area of sufficient wireless coverage for sending and receiving messages. Y o u are in an area of sufficient wireless coverag[...]

T roubleshooting 290 BlackBerr y Wireless Handheld Unable t o find specif ied ser vice If this message appears, the service to which your message is addressed is not available. Connect your handheld to the desktop software to receive the correct ser vice information. Unknown error This message might appear when you genera te an encryption key manua[...]

Handheld User Gu ide 291 Inde x A about this guide, 23 adding addresses, 117 addresses from links, 119 addresses from messages, 118 addresses from phone call logs, 118 addresses from Phone screen, 119 addresses from remote address lookup results, 125 appoin tments, 2 15 attachments to Address Book, 69 attachments to messages, 61 AutoText entries, 5[...]

Index 292 BlackBerr y Wireless Handheld viewing addresses, 127 viewing contacts in the Phone application, 158 viewing group addresses, 127 addresses adding from links, 119 adding from phone call logs, 118 adding fr om Phone screen, 119 adding from received messages, 118 adding group, 124 adding manually, 117 changing in messages, 95 deleting group,[...]

Index Handheld User Gu ide 293 tips, 197 using find, 195 viewing next, 193 viewing pages, 194 viewing previous, 193 viewing sheet, 193 viewing tables, 194 audience, before you begin, 23 auto more viewing long attachments, 194 Auto On/Off description, 250 fields, 246 setting, 246 auto signature customizing for en te rprise email account, 62 customiz[...]

Index 294 BlackBerr y Wireless Handheld WTLS, 260 bullet characters, inserting, 52 C cache, clearing, 1 73 Calculator closing, 233 description of, 36 performing mathematical operations, 232 performing measurement conversions, 232 tips for using, 233 using, 231 Calendar adding appointments, 215 Agenda view, 208 appoin tment fie lds, 217 cancelling m[...]

Index Handheld User Gu ide 295 deleting, 108 deleting from Phone screen, 145 deleting multiple by d ate, 110 managing, 87 searching, 99 tips for managing, 113 viewing, 108 call notes adding, 155 editing, 156 using in Phone application, 155 call waiting description, 146 enabling and disabling, 151 setting, 151 calls answer options, 138 answering and[...]

Index 296 BlackBerr y Wireless Handheld text, 59 user-defined field name, 123 clearing fields in Address Book, 128 in Calendar fields, 217 in call notes, 157 in memos, 230 in searches, 102 in task fields, 202 closing, Browser application, 183 compose, descriptio n of, 35 composing and saving, 93 email messages, 42 email messages from specific servi[...]

Index Handheld User Gu ide 297 and desktop, 111 group addresses, 129 items on Phone screen, 145 meeting requests, 225 memos, 230 messages, 108 messages using wireless emai l reconciliation, 109 multiple items by date, 110 notification profiles, 245 original text from reply messages, 65 searches, 104 SIM phone book entries, 132 SMS messages from SIM[...]

Index 298 BlackBerr y Wireless Handheld SMS message options, 259 task status, 203 Tasks, 203 Tasks options, 200 text, 59 user-defined field name, 123 using cut, copy, and paste, 59 email messages automatic capita lization in, 53 automatic punctuation in, 53 changing address while composing, 96 changing addresses, 95 composing, 42 customizing auto s[...]

Index Handheld User Gu ide 299 find using in attachments, 195 using in mess ages, 60 using in web pages, 174 firewall, 252 folders adding bookmarks to, 181 creating for B rowser bookmarks, 180 on handhe ld, 88 returning to default in search, 102 searching, 102 searching in, 100 setting default for Browser bookmarks, 181 formatting automatic capital[...]

Index 300 BlackBerr y Wireless Handheld SMS, 259 status, 259 holding, phone calls, 138, 158 holster answering phone calls and, 151 ending phone calls and, 152 home page, customi zing, 171 Home screen, 152 HTML, content mode in Browser, 172 I icons Address Book, 116 application, 35 attachment status, 190 battery status, 38 Browser, 166 Calendar, 206[...]

Index Handheld User Gu ide 301 appoin tments, 2 18 call logs, 87 meeting attachments, 70 memos, 227 messages, 87 someone else’s Calendar, 224 Tasks, 199 marking all messages as opened, 98 messages as opened, 97 messages as unopened, 98 meeting requests cancelling, 225 changing attendees, 223 changing invitees, 224 creating, 222 deleting, 225 inse[...]

Index 302 BlackBerr y Wireless Handheld edit search, 103 phone calls, 140, 143 searches, 101 online Help desktop software, 25 web client, 25 opening attachments, 187 full content for an attachment, 189 web pages saved on Messages screen, 183 web pages using addresses, 168 web pages using b ookmarks, 169 web pages using links, 167 options descriptio[...]

Index Handheld User Gu ide 303 screen, 107 placing calls using links, 144 placing emergency c alls, 162 placing one-time calls, 140, 14 3 restricting call timers, 161 setting auto answer, 151 setting auto hangup, 152 setting genera l options, 151 status icons, 134 tips for using, 162 touch tone, 135 updating addresses from, 120 using, 133 using alp[...]

Index 304 BlackBerr y Wireless Handheld phone calls usin g links, 144 power on/off, 29 profiles adding, 239 choosing, 238 deleting, 245 description of, 36, 254 editing, 245 enabling, 238 fields, 239 settings for default, 240 punctuation, automatic, 53 R reading email messages, 64 PIN messages, 64 SMS message s, 81 Readme file, 25 recalling searches[...]

Index Handheld User Gu ide 305 drafts, 93 messages, 91 received messages, 91 sent messages, 91 web pages to Messages screen, 182 scanning for networks, 253 screen/keyboard fields, 254 search remote address directory, 125 search messa ges, description of , 35 searches deleting, 104 editing, 103 editing once, 103 new, 102 one-time, 101 performing, 10[...]

Index 306 BlackBerr y Wireless Handheld owner information, 254 password security screen, 256 phone call barring, 147 phone call forwarding, 149 phone call waiting, 151 Phone options, 146 recurring appointments, 216 smart dialing options, 152 SMS options, 78, 259 Tasks options, 200 volume for Phone, 136, 142 settings, scrolling through, 34 shortcut [...]

Index Handheld User Gu ide 307 T table of contents for attachments, 187 Tasks adding, 201 changing status, 203 deleting, 204 deleting complete d, 204 description of, 36 editing, 203 fields, 202 managing, 199 searching, 204 setting options, 200 setting priority, 202 status icons, 200 tips for using, 204 using cut, copy, and paste, 59 viewing, 203 te[...]

Index 308 BlackBerr y Wireless Handheld Phone, 133 Phone button, 2 9 remote address lookup, 125 remove history feature in SMS messages, 84 shortcuts when placing calls , 140 SIM card security, 247 SIM phone book, 130 symbol key, 32 wireless calendar synchronization, 213 wireless email reconciliation, 90 V verify securit y software, 258 viewing addr[...]

Index Handheld User Gu ide 309[...]