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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Cisco Systems 2960. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Cisco Systems 2960 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Cisco Systems 2960 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Cisco Systems 2960, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Cisco Systems 2960 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Cisco Systems 2960
- nombre de fabricante y año de fabricación del dispositivo Cisco Systems 2960
- condiciones de uso, configuración y mantenimiento del dispositivo Cisco Systems 2960
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Cisco Systems 2960 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Cisco Systems 2960 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Cisco Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Cisco Systems 2960, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Cisco Systems 2960, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Cisco Systems 2960. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Catal yst 2960-S S witc h Hardw are Installation Guide August 20 12 Text Part Number: OL -19732-04[...]
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THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICATION OF ANY PRO[...]
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iii Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 CONTENTS Preface vii Related Publication s viii Obtaining Documentation and Submitting a Serv ice Request viii CHAPTER 1 Product Overview 1-1 Switch Mode ls 1-1 Front Panel 1-2 10/100 PoE+ Ports 1-5 10/100/1000 PoE+ Ports 1-5 10/100 Ports 1-6 10/100/1000 Ports 1-6 Management Ports 1[...]
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Contents iv Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Box Contents 2-4 Tools and Equipment 2-4 Verifying Switch Operation 2-5 Planning a Switch Stack 2-5 Stack Guidelines 2-5 Installing the FlexStack Module 2-7 Stack Cabling 2-8 Stack Bandwidth and Partitioning Exa mples 2-8 Power-On Sequence for Switch Stacks 2-10 Installing [...]
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Contents v Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Link Status 3-2 10/100 or 10/100/1000 Port Connections 3-3 10/100 or 10/100/1000 PoE Port Co nnections 3-3 SFP and SFP+ Modu le 3-3 Interface Settings 3-3 Ping End Device 3-4 Spanning Tree Lo ops 3-4 Switch Performance 3-4 Speed, Duplex, and Autonegotiation 3-4 Autonegotiatio[...]
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Contents vi Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Entering the In itial Configuration In formation C-6 IP Settings C-6 Completing the Setup Program C-6 I NDEX[...]
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vii Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Preface This guide is for the n etworking or computer technician in stalling the Catalyst 2960-S swi tch. It documents the physical char acteristics of the switch, ex plains ho w to install the switch, and provides troubleshooting i nformation. This guide does n ot describe system m[...]
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viii Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Preface Related Publications These documents pro vide information about t he switch and are av ailable from these Cisco.com sites: http://www .cisco.co m/en/US/products/ps64 06/tsd_products_support _series_home.html • Catalyst 2960-S Switc h Getting Sta rted Guide • Re gulator[...]
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CH A P T E R 1-1 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 1 Product Overview The Catalyst 2960-S fa mily of switches, also referred to as the switch , are Ethernet switches to which you can connect de vices such as Cisco IP Phones, Cisco W ireless Access Points , workstations, and other network de vices such as servers, route[...]
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1-2 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el Front Panel The 24- and 48-port swi tch front panels include the 10/ 100 or the 10/100/100 0 Ethernet ports, or the 10/100 or 10/100/1000 PoE ports, SFP or SFP+ module slot s, th e uni versal serial b us (USB) ports, the console ports, and th[...]
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1-3 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel Figur e 1 -2 Catalyst 2960S -48TS-L F r ont P anel Figur e 1 -3 Catalys t 2960S-48 TS-S F ro nt P anel 1. Port numbering is from left to right, with port 1 on the far l eft. The first member of the pair (port 1) is above the second member (po[...]
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1-4 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el Figur e 1 -4 Catalyst 2960S-F48FPS-L Front P anel Catalyst 2960-S Series 11X 2X 1X 23X 24X 25X 26X 49 51 50 52 47X 48X POWER OVER ETHERNET 740W 37X 39X 36X 38X 11X 14X 12X 13X 3 1 2 344240 4 5 6 7 1 Mode b utton and switch LEDs 5 USB mini-T y[...]
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1-5 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel 10/100 PoE+ Ports The ports provide PoE+ support for de vices complian t with IEEE 802.3af, IEEE 802.3at, and ePoE and also provi de Cisco prestandard PoE support fo r Cisco IP Phones and Cisco Aironet Access Points. The maximum switch p ower[...]
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1-6 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el • T otal po wer budget can be allocated among the ports On a per-port basis, you control whether or not a port automatically pro vides po wer when an IP phone or an access point is connected. The 10/100/1000 PoE ports use RJ-4 5 connectors [...]
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1-7 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel Management Ports • Ethernet management port • RJ-45 console port (EIA/TIA-232) • USB mini-T ype B console port (5-pin connector) Y ou can connect the switch to a host such as a Wi ndo ws workstation or a terminal server t hrough the Eth[...]
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1-8 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el USB Type A Port The USB T ype A interface provides access to extern al USB FLASH de vices (also known as thumb dri ves or USB keys). The interface supports Cisco USB flash driv es with capacities from 64 MB to 1 GB. Cisco IOS software pro vid[...]
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1-9 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel Ta b l e 1-2 lists the switches that support the SFP modules. Ta b l e 1-3 lists the switc hes that support th e SFP+ modules. Ta b l e 1 -2 Supported SFP Modules Switch Models Supported SFP Modules All 2960-S mod els GLC-LH-SM= GLC-SX-MM= Ca[...]
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1-10 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el For information about SFP modules, see the SFP module documentation and the “Ins talling SFP and SFP+ Modules” se ction on page 2-20 . Fo r cable specifications, see Appe ndix B, “Connector and Cable Specif ications. ” Ta b l e 1 -3 [...]
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1-11 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel LEDs Y ou can use the switch LEDs t o monitor switch acti vity and its performance. Figure 1-7 sho ws the switch LEDs and the Mode b utton that you use to select a port mo de. Figur e 1 -7 Switc h LEDs and Mode Butt on System LED 1 System LE[...]
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1-12 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el For information on th e System LED colors during po wer -on self-test (POST), see the “Switch POST Results” section on page 3-1 . RPS LED Note The RPS LED is not present on the Catalyst 2960S-F48FPS-L, 2960S-F48L PS-L, 2960S-F24PS-L, 296[...]
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1-13 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel T o select or change a mode, press the Mod e button un til the desired mode is highli ghted. When you change port modes, the meanings of the port LED colors also change. SPEED Port speed The port operating speed: 10 , 100, 1000 Mb/s, or 10 G[...]
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1-14 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el If your switches are stacked and you press the Mode butt on on any switch, all th e switches display the same selected mode. For e xample, if you press the mode b utton on the stack master to display SPEED, all the other stack me mbers displ[...]
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1-15 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Front Panel Stack LED The stack LED shows the sequence of member switches in a stack. U p to four switches can be members of a stack. The first four port LED s sho w the switch member number . Figure 1-8 sho ws the LEDs on the first switch , which is st[...]
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1-16 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Front Pan el Console LEDs The console LEDs show which console port is in use. Figur e 1 -9 Console LEDs If you connect a cable to a co nsole port, the sw itch automatically uses that port for console communication. If you conn ect two console cables, th [...]
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1-17 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Rear Panel Ethernet Management Port LED Rear Panel The rear panel of the stac king-capable switches have a Fle xStack module slot, a fan ex haust, and an A C power connector . The stacking- capable switch is av ailable with or without an RPS connector .[...]
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1-18 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Rear Panel Figur e 1 -1 1 Catalyst 2960-S S witch Rear P anel with Stacking Module Slot and without RPS connector The rear panel of the nonstacking- capable switches ha ve a fan exhaus t, and an A C po wer connector . The nonstacking-capabl e switch is a[...]
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1-19 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Rear Panel Figur e 1 -13 Catalyst 2960-S S witc h Rear P anel without an RPS connect or FlexStack Ports The stacking-capable switch models support stacki ng wi th the option al stack ki t. It has the FlexStack module (hot-sw appable) to insert in the sl[...]
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1-20 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Management Options The Cisco RPS 2300 has two ou tput le vels: –52 V and 12 V with a total maximum out put po wer of 2300 W. All supported and connected swit ches can simulta neously commun icate with the RPS 2300. Y ou can confi gure these RPS 2300 fe[...]
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1-21 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overvie w Management Options • CiscoV iew applicatio n The CiscoV iew de vice-management ap plication displays the switch ima ge that you can use to vie w switch status and performance informat ion and set conf iguration parameters. The CiscoV ie w application,[...]
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1-22 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 1 Product Overview Management Options[...]
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CH A P T E R 2-1 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 2 Switch Installation Read these topics and perform the procedures in this order: • Preparing, page 2-1 • Planning a Switch Stack, page 2-5 • Installing the Switch, page 2-10 • Connecting the Fle xStack Cables, page 2-17 • Installing the Po wer Cord Retainer [...]
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2-2 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Preparing War ni ng Ethernet cables must be shielded when used in a cen tral office environment. Statement 171 War ni ng If a redundant power sy stem (RPS) is not connected to the switch, install an RPS connector cover on the back of the swit ch. Stat[...]
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2-3 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Preparing War ni n g Only trained and qualified personn el should be allowed to install, replac e, or service this equipment. Statement 1030 War ni n g Ultimate disposal of this product should be handled according to all national laws and regulations. [...]
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2-4 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Preparing Installation Guidelines When determining where to install th e switc h, verify that these guidelines are met: • Clearance to the switch front and rear panel meets these conditions: – Front-panel LEDs can be easily read. – Access to por[...]
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2-5 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Planning a Switc h Stack Verifying Switch Operation Before you install the switch in a r ack, on a wall, or on a table or shelf, po wer on the switch and verify that it passes POST . T o po wer on the switch, p lug one end of the A C power cord int o t[...]
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2-6 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Planning a Switch Stack – CAB-STK-E-0.5M= (0.5-meter cable) – CAB-STK-E-1M= (1-meter cable) – CAB-STK-E-3M= (3-meter cable) • Access to the switch rear panel and to the rear of the rack.[...]
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2-7 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Planning a Switc h Stack Installing the FlexStack Module Step 1 Use a flat-blade scre wdriv er to remov e the FlexSt ack module blank cov er on the switch back panel. Figur e 2-1 Removing the Blank Co v er Step 2 Grasp the FlexSt ack module on the side[...]
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2-8 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Planning a Switch Stack Stack Cabling Figure 2-5 and Figure 2-6 sho w the switches stacked in a vertical rack or on a table . The connections ar e redundant. Figur e 2-4 Stacking Switc hes with th e 0.5-meter FlexStack Cable Figur e 2-5 Stacking Switc[...]
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2-9 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Planning a Switc h Stack Figur e 2-7 Stack with Half Bandwidth Connecti ons Figure 2-8 sho ws a stack with a bad FlexSt ack cable in link B. This stack pro vides only half bandwidth and does not ha ve redund ant connections. Figur e 2-8 Stack with a Fa[...]
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2-10 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Installing the Switch Power-On Sequence for Switch Stacks Consider these guidelines befo re you po wer on the switches in a stack: • The sequence in which the switches are f irst po were d on might af fect the switch that becomes the stack master .[...]
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2-11 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Installing the Switch Figur e 2-1 0 Rack-Mounting Brack ets Attaching the Rack -Mount Brackets T o rack-mount the switch, first remove the screws from the switch chassis so that the mounting brackets can be attached. Note Y ou do not need to remo ve t[...]
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2-12 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Installing the Switch Use four Phillips flat-head screws to attach the long side of the bracket to each side of the switch ( Figure 2-12 ). Figur e 2-12 Attac hing Brac k ets for 1 9-inch Racks 1 Front-mounting po sition 3 Mid-mounting posi tion 2 Nu[...]
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2-13 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Installing the Switch Mounting in a Rack After the brackets are attached, use the four supplied Phillips machine scre ws to attach the brack ets to the rack ( Figure 2-13 ). Use the black Phillips machine scre w to a ttach the ca ble guide to the left[...]
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2-14 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Installing the Switch Wall-Mounting • Attaching the Brackets for W all-Mounting, page 2-14 • Attaching the RPS Connector Cover , page 2-15 • Mounting on a W all, page 2-16 War ni ng Read the wall-mounting in structions carefully before beginnin[...]
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2-15 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Installing the Switch Attaching the RPS Connector Cover Note The Catalyst 2960S-F48FPS-L, 29 60S-F48LPS-L, 2960S-F24PS-L, 2960S-F48TS-L, 2960S-F24TS-L, 2960S-F48TS-S, and 2960S-F24 TS-S switches do not have an RPS connector and a cover is not needed. [...]
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2-16 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Installing the Switch Mounting on a Wall For the best sup port of the switch and cables, mak e sure that the switch is attached securely to w all studs or to a firmly attached plywoo d-mounting bac kboard. Mount t he switch with t he front panel faci[...]
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2-17 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Connecting the FlexStac k Cables Table- or Shelf-Mounting T o install th e switch on a table or shelf, locate the adhesi v e strip with the rubber f eet in the mounting-kit en velope. Attach the four rubber fe et to the recessed areas on the botto m o[...]
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2-18 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Installing the Po wer Cord Retain er (Optional) Step 2 Insert one end of the Fle x Stack cable into the stack port of the f irst switch. Insert the other end of the cable into the stack port on the other switch. Make sure yo u insert the cables in co[...]
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2-19 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Step 3 Slide the retainer throu gh the first l atch. See Figure 2-19 . Figur e 2-19 Sliding the Retain er Through the Latc h Step 4 Slide the retainer throu gh the other latches to lock it. See Figure 2-20[...]
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2-20 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Installing SFP and SFP+ Modules Figur e 2-21 Sleeve Ar ound the Po wer Cord Step 6 Secure the A C po wer cord by pressing on the retainer . See Figure 2-22 . Figur e 2-22 Secur ing the P ower Cor d in the Retainer Installing SFP and SFP+ Modules Some[...]
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2-21 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Installing SFP and SFP+ M odules Installing an SFP or SFP+ Module When installing SFP or SFP+ modules, observ e these guidelines: • Do not remov e the dust plugs from t he modules or the rubber caps from the f iber-optic cab le until you are ready t[...]
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2-22 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n Connecting to SFP and SFP+ Modules Step 3 Insert a dust plug into the optical ports of the SFP or SFP+ modul e to keep the optical interfaces cl ean. Step 4 If the module has a bale-clasp latch, pull the bale out and down t o eject the module. If the[...]
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2-23 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation Connecting to SFP and SFP+ Modules Figur e 2-24 Connecting t o a Fiber -Optic SFP Module P ort Step 3 Insert the other cable end into a fiber- opt ic receptacle on a targ et de vice. Step 4 Observe the port status LED. The LED turns green when the swi[...]
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2-24 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n 10/100 and 10/100/1000 PoE+ Port Connections Figur e 2-25 Connecting t o a 1 0 0 0BASE-T SFP Module Step 2 Connect the other end of the cabl e to an RJ-45 connector on the other d evice. Step 3 Observe the port status LED. The LED turns green when th[...]
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2-25 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installation 10/100 and 10/100/1000 PoE+ Port Connect ions War ni n g V oltages that present a shoc k hazard may exist on Power over Ethernet (Po E) circuits if interconnections are m ade using uninsulated expo sed metal contacts, cond uctors, or terminals. Avoid [...]
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2-26 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 2 Switch Installatio n 10/100 and 10/100/1000 Port Connections 10/100 and 10/100/1000 Port Connections The switch 10/100 an d 10/100/1000 port co nfigurat ion changes to operate at t h e speed of the attached de vice. If the attached p orts do not suppo rt autonegoti ation[...]
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CH A P T E R 3-1 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 3 Troubleshooting • Diagnosing Problems, page 3- 1 • Clearing the Switch IP Ad dress and Conf iguration, page 3-5 • Finding the Switch Serial Number , page 3-5 • Replacing a Failed Stack Member , page 3-9 Diagnosing Problems The LEDs on the front panel provide [...]
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3-2 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Tro ubleshooting Diagnosing Prob lems Switch Connections Bad or Damaged Cable Always e xamine the cable for marginal damage or fa ilure. A cable might be just good enough to connect at the physical layer , but it could co rrupt packets as a r esult of subtle damage to the[...]
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3-3 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Troubleshooting Diagnosing Problems 10/100 or 10/100/1000 Port Connections A port appears to malfun ction: • Use the Mode bu tton to sho w the status for all ports. See Ta b l e 1-8 and Ta b l e 1-9 for descriptions of the LEDs and their meanings. • Use the show inter[...]
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3-4 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Tro ubleshooting Diagnosing Prob lems Ping End Device Ping from the directly conn ected switch first, and then w ork your way back port by port, interf ace by interface, trun k by tr unk, until you f ind the source of the connecti vity issue. Ma ke sure that each switch c[...]
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3-5 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Troubleshooting Clearing the Switch IP Addre ss and Configuration Cabling Distance If the port statistics sho w excessi ve FCS, late-collisi on, or alignment error s, veri fy that the cable distance from the switch to the conn ected de vice meets the recommended guideline[...]
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3-6 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Tro ubleshooting Finding the Swit ch Serial Number Figur e 3-2 Ser ial Number Location for the Cataly st 2960S-48TD-L, 2960S-24TD-L, 2960 S-48TS-L, 2960S-24TS-L, 2960S-48TS-S, and 2960S-24TS-S Switches Figur e 3-3 Ser ial Number Location for the Catalyst 2960S-F48FP S-L, [...]
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3-7 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Troubleshooting Finding the Switch Serial Number Figur e 3-5 Ser ial Number Location for the Catalyst 2960S-F48TS-S, and 2960S-F24TS-S Switches Figur e 3-6 Ser ial Number Location f or the C2960S-ST ACK Module 333813, 781-00755-01 A0 SN: XXXNNNNXXXX 20 8 7 3 2 S N: XXXNNN[...]
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3-8 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Tro ubleshooting Finding the Swit ch Serial Number Figur e 3-7 Ser ial Number Location for the C2960S-F -ST ACK Module 333 947 S N: XXXNNNNXXXX[...]
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3-9 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Troubleshooting Replacing a Failed Stack Member Replacing a Failed Stack Member 1. Get a replacement sw itch that has the sa me model number as the fail ed switch. 2. Po wer do wn the fail ed switch. 3. Make sure that the replacement switch is off and that the FlexStack m[...]
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3-10 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Chapter 3 Tro ubleshooting Replacing a Failed Stack Me mber[...]
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A-1 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 APPENDIX A Technical Specifications Ta b l e A -1 Envir onmental Specifications f or All Catalyst 2960-S S w itc hes Environmental Ranges Operating temperature 23 to 113°F (–5 to 45°C) up to 5 ,000 ft (1500 m) 23 to 104°F (–5 to 4 0°C) up to 10,000 ft (3000 m) Storage tempe[...]
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A-2 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix A Technical Specific ations Ta b l e A -2 Cata lyst 2960S-48FPD-L, 2 960S-48LP D-L, 2960S-24PD-L, 296 0S-48FPS-L, 2960S-F48FPS-L, 2960S-48LPS-L, 2960 S-F48L PS-L, 2960S-24PS-L, and 2960S-F24PS-L Switc h Specificatio ns Po wer Requirements A C input voltage 100 to 240 V A C[...]
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A-3 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix A Technical Specifications Physical Dimensions W eight 13 lb (5.89 kg) (Catal yst 2960S-48FPD-L) 12.5 lb (5.66 kg) (Cat alyst 2960S-48LPD-L) 12.5 lb (5.66 kg) (Cat alyst 2960S-24PD-L) 13 lb (5.89 kg) (Catalyst 2960S-48FPS-L) 13 lb (5.89 kg) (Catalyst 2960S-F48FPS-L) 12.5 lb[...]
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A-4 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix A Technical Specific ations Ta b l e A -3 C atalyst 2960S-48TD -L, 2960S-24TD-L, 296 0S-48TS-L, 2960S-F48 TS-L, 2960S-24TS-L, 2960S-F24TS-L, 2960S-48TS-S, 2960S-F48TS-S, 2960S-24TS-S , and 2960S-F24TS-S Switc h Specificatio ns Po wer Requirements A C input voltage 100 to 2[...]
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A-5 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix A Technical Specifications Physical Dimensions W eight Dimensions (H x D x W) 9.5 lb (4.30 kg) (Catal yst 2960S-48TD-L, Catalyst 2960S-24TD-L, 29 60S-48TS-S, and 2960 S-F48TS-S) 10.5 lb (4.76 kg) (Cat alyst 2960S-48TS-L and 2960S-F4 8TS-L) 10 lb (4.53 kg) (Catal yst 2960S-2[...]
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A-6 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix A Technical Specific ations[...]
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B-1 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 APPENDIX B Connector and Cab le Specifications Connector Specifications • 10/100 Ports (Includin g PoE), page B-1 • 10/100/1000 Ports (I ncluding PoE), page B-2 • SFP Module Connectors, page B-2 10/100 Ports (Including PoE) All the 10/100 ports use standard RJ-45 connectors a[...]
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B-2 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix B Connec tor and Cable Specific ations Connector Specifications 10/100/1000 Ports (Including PoE) All the 10/100/1000 po rts use standard RJ-45 connectors an d Ethernet pinouts. Figur e B-2 1 0/1 0 0/1 00 0 Port Pinouts SFP Module Connectors Figur e B-3 Duplex LC Cable Con[...]
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B-3 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix B Connector and Cable Specifications Cables and Adapters Figur e B-5 Coppe r SFP Module RJ -45 Connector Cables and Adapters • SFP Module Cables, page B-3 • Cable Pinouts, page B-5 • Console Port Adapter Pinout s, page B-6 SFP Module Cables Each port must match the w [...]
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B-4 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix B Connec tor and Cable Specific ations Cables and Adapters 1000B ASE-SX (GLC-SX-MM) 850 MMF 62.5/125 62.5/125 50/125 50/125 160 200 400 500 722 feet (220 m) 902 feet (275 m) 1,640 feet (500 m) 1,804 feet (550 m) 1000B ASE-T (GLC-T) Standard 4 twisted-pair Categor y 5 cable[...]
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B-5 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix B Connector and Cable Specifications Cables and Adapters Cable Pinouts Figur e B-6 Four T wist ed-P air Straight-Thr ough Cabl e Sc h ematic Figur e B-7 Four T wist ed-P air Crossov er Cable Sc hematic Figur e B-8 T wo T w isted-P air Straight-Through Cabl e Sche matic 4. 1[...]
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B-6 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix B Connec tor and Cable Specific ations Cables and Adapters Figur e B-9 T wo T wisted-Pair Cr ossov er Cable Schematic Figur e B-1 0 Identifying a Crosso ver Cable Console Port Adapter Pinouts The RS-232 console port uses an 8-pin RJ-45 connect or. Us e an RJ-45-to-DB-9 ada[...]
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B-7 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix B Connector and Cable Specifications Cables and Adapters Ta b l e B-3 Console Por t Signaling with a DB-25 A dapter Switch Console Port (DTE) RJ-45-to-DB-25 T erminal Adapter Console Device Signal DB-25 Pin Signal RT S 5 CTS DTR 6 DSR TxD 3 RxD GND 7 GND GND 7 GND RxD 2 TxD[...]
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B-8 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix B Connec tor and Cable Specific ations Cables and Adapters[...]
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C-1 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 APPENDIX C Configuring the Switch with the CLI-Based Setup Program This appendix pro vides a CLI-based setup procedure for a Catalyst 2960- S standalone switch or a switch stack. Before you turn on the swit ch po wer , re vie w the safety warnin gs in Chapter 2, “Swi tch Installa[...]
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C-2 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix C Config uring the Switch with the CLI-Based Setup Program Accessing the CLI Throug h the Console Port Connecting the RJ-45 Console Port or USB Console Port Step 1 If you are connecting the switch USB consol e port to a W indo ws-based PC for the first time, i nstall the U[...]
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C-3 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix C Configuring the Switch with the CLI-Based Setup Pro gram Accessing the CLI Through the Console Port Step 3 Config ure the baud rate and charact er format of the PC or terminal to match the console p ort default characteristics: • 9600 baud • 8 data bits • 1 stop bit[...]
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C-4 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix C Config uring the Switch with the CLI-Based Setup Program Accessing the CLI Throug h the Console Port Installing the Cisco Microsoft Windows 2000 USB Driver Step 1 Obtain the f ile Cisco_usbconsole_dri ver .zip from the Cisco.com web site and unzip it. Note Y ou can downl[...]
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C-5 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix C Configuring the Switch with the CLI-Based Setup Pro gram Accessing the CLI Through the Console Port Uninstalling the Cisco Microsoft Windows USB Driver Uninstalling the Cisco Microso ft Windows XP and 2000 USB Driver The dri ver can be remo ved using t he W indow s Add or[...]
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C-6 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix C Config uring the Switch with the CLI-Based Setup Program Entering the Initial Con figuration Information Entering the Initial Configuration Information T o set up th e switch, you need to complete the setu p program, whi ch runs automatically after the swit ch is po were[...]
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C-7 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 Appendix C Configuring the Switch with the CLI-Based Setup Pro gram Entering the Initial Configuration Information Step 4 Enter an enable passwor d, and press Return . Enter enable password: enable_password Step 5 Enter a virtual terminal ( T elnet) password, and p ress Return . The[...]
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C-8 Catalyst 2960-S Switch Hard ware Installation Guide OL-19732-04 Appendix C Config uring the Switch with the CLI-Based Setup Program Entering the Initial Con figuration Information ! interface GigabitEthernet1/0/23 ! end Step 10 These choices appear: [0] Go to the IOS command prompt without saving this config. [1] Return back to the setup withou[...]
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IN-1 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 INDEX Numerics 10/100/1000 Po E ports numbering 1-3, 1-4 pinouts B-2 recommended cables 2-25 10/100/1000 p orts cabling 1-6 connecting to 2-26 numbering 1-2 overview 1-6 10/100 and 10/100/ 1000 PoE+ Port Connection s 2-24 10/100 and 10/100/ 1000 Port Connections 2-26 10/100 Ports ([...]
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Index IN-2 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 to SFP and SFP+ modules 2-22 to 2-24 connection procedures 2-20 to 2-25 connectors and cables B-1 to ??, B-2 to B-7 console port connectors and cables B-6 overview 1-7 RJ-45 console port 1-7 USB console port 1-7 conventions, documen t i-vii crossover cable, connecting to 1000[...]
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Index IN-3 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 L LEDs color meanings 1-13 console 1-16 duplex 1-12 front panel 1-11 interpreting 1-13 master 1-12 PoE 1-13 port 1-12 to 1-15 port mode 1-12 to 1-14 POST results 2-5, 3-1 RPS 1-12 speed 1-13 stack 1-15 STATUS 1-12 system 1-11 troubleshooting w ith 3-1 link status troubleshoot[...]
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Index IN-4 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 POST LEDs 2-5, 3-1 results 2-5 running at po wer on 2-5 power AC power outle t 1-20 connecting to 2-5 connectors 1-17 power connection warning 2-2 power cord retainer installati on 2-18 to 2-20 power on 2-5 power-on self test See POST Power over Ethernet See PoE procedures co[...]
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Index IN-5 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 telco rac ks 2-13 Telnet, and a ccessing the CLI 1-20 temperat ure, operat ing A-1 troubleshooting bad or dam aged cable 3-2 connection probl ems 3-2 diagnosing problems 3-1 Ethernet and fiber c ables 3-2 link status 3-2 ping end de vice 3-4 PoE connections 3-3 POST 3-1 seria[...]
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Index IN-6 Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04[...]