Citizen Systems CLP-521 manual

U SER'S M ANUAL CLP-521 Thermal Label & Barcode Printer[...]

2 CONTENTS Befor e Oper a tion Intr oduction -------------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USERS ----------------------------- 4 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ----------------------- 4 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S ------------------------ 5 ET A T[...]

3 ❚❚❚ Main Features ❚❚❚ <High-speed, high-quality printing> This printer can be used for high-speed high-qualit y printing thanks t o its thermal-tr ansfer s yst em that uses a line thermal head t ogether with its 3 2 bit RISC CPU and its 'hist ory control IC'. <Easy operation> • It is easy t o change the printer[...]

4 COMPLIANCE S T A TEMENT FOR EUR OPEAN USER S CE marking show s conformity t o the following crit eria and pro visions: Low V olt age Directiv e (7 3/2 3/EEC)/EN6 0 9 5 0 EMC Directiv e (8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 02 4, EN6 1 000-3-2 & EN6 1 000-3-3 FCC COMPLIANCE S T A TEMENT FOR AMERICAN USER S This equipment has been t est ed and fou[...]

5 EMI COMPLIANCE S T A TEMENT F OR CANADIAN USER S This Class A digital appar atus complies with Canadian ICES-00 3. This equipment gener at es and uses r adio frequency ener gy and if not installed and used properly , that is, in strict accor dance with the manufacturer's instructions, may cause int erf er ence t o r adio and t elevision rece[...]

6 Impor tant Safe t y Instruc tions • Read all of the se instructions and sa ve them for la ter r eference. • F ollow all w arnings and instructions marked on the pr oduct. • Unplug this product from the wall outlet befor e cleaning. Do not use liquid or aer osol cleaners. Use a damp cloth for cleaning. • Do not use this pr oduct near wa te[...]

7 Notice • Befor e use, be sure t o read this man ual. And keep it handy for r eference when needed. • The cont ents of this manual ma y change without prior notice. • R eproduction, tr ansfer , or tr ansmission of the cont ents of this manual without prior consent is strictly prohibit ed. • W e ar e not liable for any damage r esulting fro[...]

8 Indicat es a situation which, if not observed and handled pr operly , could re sult in death or serious injur y . Indicat es a situation which, if not observed and handled pr operly , could re sult in injur y . S AFETY INS TR UCTIONS which must be stric tly observ ed ! Caution • T o pre vent per sonal injur y or pr oper ty damage, the follo win[...]

9 • Prior t o oper ation, r ead the safet y instructions carefull y and observe them. • Do not drop or put foreign ma t ter such a s clips and pins int o the print er . This ma y cause pr oblems. • Be car eful when moving or carrying the print er . Dr opping the printer ma y cause injury or pr operty damage. • Mak e sure if y ou open the t [...]

1 Se tup 10 Confirma tion of Car t on Cont ents Not e: The empt y car t on and packing mat erials should be stor ed for future shipping of the print er . CD-R OM (User's Manual) Quick -start Guide Print er Media holder bar Media holder guide Head cleaner T est label media P ower cor d Q U I C K - S T A R T G U I D E T h i s Q u i c k - S t a r[...]

11 Setup P ar t Names and F unc tions Fr ont Vie w 3 1 2 4 1 T op cov er Is opened vertically t o place or replace media. 2 Heat dischar ge vent It allo ws warm air to v ent from the print er . Be sur e not t o block it with media etc. 3 Oper ation panel This is used t o make changes and adjustments t o the printer and its configur ation. 4 Media w[...]

1 Se tup 12 8 7 9 10 11 5 6 P ar t Names and F unc tions 5 Media holder bar The media is supported b y the media holder bar when inst alled in the print er . 6 Media holder guide This guide is mov ed horizontally t o match the media size. The guide can be sliding it fr om the holder bar . 7 Mot or cover It dischar ges the heat of the media feed mot[...]

13 Setup 12 15 14 17 -1 16 -1 14 -2 16 -2 13 P ar t Names and F unc tions = Thermal head This is the printhead. A void touching this with y our fingertips and lea ving gr ease or dirt on the printhead surface. ~ Plat en Int erlocked with the thermal head, it feeds media backwar ds or forw ards. ! Upper sensor ( ! - 1 ) and bot t om sensor ( ! - 2 )[...]

1 Se tup 14 P ar t Names and F unc tions Oper ation P anel 1 2 3 4 5 6 8 7 1 PO WER LED This is lit when the print er pow er is on. (green) 2 PRINT LED This is lit when the print er is able to print. (gr een) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashes when the print er is in an alarm or error [...]

15 Setup P ar t Names and Functions 1 2 3 4 5 Rear V ie w 1 Serial int erface (RS2 32C) This r eceives serial tr ansmission of dat a from a host comput er . 2 P arallel int erface (Centronics par allel or IEEE1 2 84) This r eceives par allel tr ansmission of data fr om a host computer . 3 USB int erface This r eceives USB tr ansmission of dat a fro[...]

1 Se tup 16 Connection t o P o wer 1. Check that the po wer switch t o the printer is turned OFF . 2. C onnect the connect or of the power cor d to the pow er cord inlet on the print er . 3. Inser t the plug of the pow er cord in the A C outlet. Caution Use an A C outlet that accept s a thr ee-pronged plug. Otherwise, st atic electricit y may be ge[...]

17 Setup Connection t o a C omput er This pr oduct has three interfaces that can be used t o r eceive printing dat a: a serial port (RS2 3 2C), par allel port (IEEE1 2 8 4), and a USB port (USB1.1). An optional int ernal Ethernet or W ireless LAN port can be added b y your dealer . With the e xception of a wir eless LAN connection, an interface cab[...]

2 Print er Oper ation 18 P o wer ON/OFF T urning on the po wer 1. T urn on the pow er switch on the back of the printer . 2. The PO WER and PRINT LED are lit. T urning off the pow er 1. T urn off the power switch on the back of the print er . 2. The PO WER and PRINT LED go off. P ower Switch P ower Switch Oper ation P anel[...]

19 Print er Operation 1 P AUSE k ey: T emporaril y pauses printing • When this ke y is pushed once, the PRINT LED turns off and the print er t empor arily pauses. • When it is pushed during printing, the printer pauses aft er the label currentl y being print ed is issued. Pressing the k ey a second time re starts printing and the remaining n um[...]

2 Print er Oper ation 20 T able of Alarm and Error Indica tions 1 PO WER LED It lights up when printer pow er is turned on. (gr een) 2 PRINT LED This is lit when the print er is able to print. (gr een) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashe s when the printer is in err or status. (r ed) LED[...]

21 Print er Operation Set ting the Media Media Sizes The position of label and t ag media is sensed b y either a transpar ent sensor or a reflectiv e sensor . T r ansparent sensor: Det ects the gaps bet ween label media and notche s of t ag media Reflectiv e sensor: Det ects the black mark * Use a tr ansparent sensor for label media gaps and media [...]

2 Print er Oper ation 22 Media holder bar Media holder guide Lar g e blue-head o p en l ever 2. Firstl y , slide the tw o black plastic par ts of the media holder assembly together . Ensur e correct alignment of the guide with the bar as it can only be inst alled in one direction. 3. Slide the roll of media ov er the media bar . The media guide mus[...]

23 Print er Operation 6. Set ting sensor positions. When using a tr ansparent sensor Mov e the bot tom sensor close t o the center of the width of the media then align the upper sensor mark er and the bot tom sensor mark er . When using media that is 4 inche s wide, position the upper sensor and the bot tom sensor all the w ay t o the right (head o[...]

2 Print er Oper ation 24 7 . Align the media with the left fixed media guide (2 locations), align the right mov able media guide with the media width, and low er the sensor arm. 8. Lower and lock the head unit. Align it with the width of the media that has been set, then set the media width and media thickness adjustment dials. See “Chapter 3 Pri[...]

25 Print er Operation Mode Set tings Mode Ke y opera tion HEX dump mode T urning pow er on while pushing the ST OP ke y . Self print mode T urning pow er on while pushing the FEED ke y . Menu set ting mode T urning pow er on while pushing the MODE/REPEA T ke y . HEX Dump Mode  When using label media T urn on printer po wer while pushing the S T [...]

2 Print er Oper ation 26 Self print pattern Self Print Mode P er forming a self t est print is an eas y wa y to check on the sta t e of printer set ting and printing qualit y . Install the media as e xplained in “Installing the Media” and then oper at e the print er as follow s. Media feed direction Setting the Media (P.21) Mode Set tings  C[...]

27 Print er Operation Menu Setup Mode If the print er pow er is turn on while the MODE/REPEA T ke y is pressed, the printer ent er s menu setup mode. In this mode, the printer’ s configura tion can be changed using the V uePrint Men u Sy stem. During menu set ting mode, the PRINT LED and CONDITION LED are on. Media must be inst alled in the print[...]

2 Print er Oper ation 28 Menu Set ting Flow Chart The follo wing is a flow chart showing the CLP -5 2 1 V uePrint menu sy stem. YES Pre ss FEED ke y for 3 seconds NO NO NO YES YES NO NO YES NO EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT NO NO NO MODE/REPEA T ke y + Po wer on Are y ou sure? Do you w ant to print the current men u set tings? Complet ed D[...]

29 Print er Operation Mode Set tings SAVE SAVE SAVE SAVE SAVE SAVE YES / Select / Sa ve NO / Next It em / Change V alue Next Digit Exit t o pre vious menu EXIT YES YES Change Va l u e Change Va l u e Change Va l u e YES YES • Darkness Adjust • Continuous Media Length • V ertical P osition • Horizontal Shift • Media Sensor • Small Media [...]

2 Print er Oper ation 30 Example of printing during sub menu set ting Example of printing during t op menu set ting Shown below is a sample menu output from the CLP -5 2 1 V uePrint menu system . This particular ex ample is changing the print speed and print darkness then continues thr ough the r emainder of the “Print Setup” menu. The actual o[...]

31 Print er Operation Example of printing of cont ents of set tings Menu Setting Flow Chart (p.28) Mode Set tings Not e: Citizen continually enhances it s printer s with new op tions and set tings based on our cust omer's reque sts. Extr a or changed menu it ems ma y appear on the abov e print out in some case.[...]

2 Print er Oper ation 32 Menu Set ting T able Page Se tup Menu - allow s you t o change set tings relat ed to the media or print qualit y . Sy stem Setup Men u - allo ws y ou to change se t tings for the printer har dwar e and basic contr ol sy st ems. Aft er Print Menu - changes ho w the printer r eacts aft er the label has been print ed. Interfac[...]

33 Print er Operation T op Menu Sub Menu Default Menu Rem a r ks F unction Select Off Off Te a r P eel On * Cut On * Cut ter Action ** Backfeed Backfeed Through P aper Position 0.00IN P eel/Cut/T ear Off 0.00mm 0.00 t o 2.00 IN 0.0 t o 50.8mm P eel/Cut/T ear On -1.00 to 1.00 IN -2 5.4 to 2 5.4mm Mode/Repea t Ke y Disabled LabelSet LastOne Disabled [...]

3 Print er Adjustment s 34 Sensor Adjustment s The sensing level of both the tr anspar ent (see thru) and reflectiv e sensor s is adjust ed separa tel y and independently . Firstl y , the sensor t ype must be select ed either using the V uePrint menu sy stem or the Sensor Method Selection shown below . Then the adjustment and calibr ation of the se[...]

35 Print er Adjustments Adjusting the T r ansparent sensor 1. Open the printhead and close the sensor arm, then align the positions of the marker s on the upper sensor and the bot tom sensor . Upper sensor Bot tom sensor T r ansparent sensor marker Upper sensor marker Alignment of marker s 4. If the P A USE ke y is pre ssed and relea sed while the [...]

3 Print er Adjustment s 36 Adjusting the R eflec tive sensor 1. Open the printhead and the sensor arm, then align the position of the sensor marker of the bot tom sensor is at the center of the black mark on the media. Black mark Media Bot tom sensor 黒線 Reflectiv e sensor marker Black mark Black mark Label Liner media Bot tom sensor 4. If th[...]

37 Print er Adjustments Media Thickne ss Adjustment It is necessary t o per form offset adjustment because the head offse t varies according t o the t ype of media. The printer can be adjusted easil y b y r ota ting the media thickness adjustment dial. If the print qualit y is poor , adjust the print er with the media thickness adjustment dial. •[...]

3 Print er Adjustment s 38 Media W idth Adjustment Caution When using narro w media, be sur e t o do this adjustment. (If you do not, the head ma y be damaged b y jamming, etc.) 9 Media width adjustment dial The head pr essur e varies according to the width of the media being print ed. The head pressur e balance must be adjusted accor ding to media[...]

39 Print er Adjustments Cleaning Wipe off an y for eign mat ter such as media dust, dirt and adhesive substances built up around the prinhead with the head cleaning pen (head cleaner) pro vided, and use a soft cloth soak ed in eth yl alcohol for the plat en etc. It is particularly import ant to clean the printhead aft er printing on thermal media f[...]

4 T r oubleshooting 40 Indication The LED do not light up when print er power is connect ed. Paper is feeding, but nothing is print ed. The printer is not printing neatl y . Correctiv e action 1) Inser t the plug of the pow er cor d corr ectly in the electric outlet. 2) Insert the connector of the pow er cor d correctly int o the pow er inlet of th[...]

41 T rouble shooting Indication The printer is not printing neatl y . The printing position changes. Check 3) Is the print head dirt y? Is a l abel stuc k to the he ad. 4 )I s t h e p r i n t h e a d i n t h e correct position for the media that is used? 5 ) Is the printer’ s head pressur e balance correct for the width of the media that is used?[...]

Appendix es 42 It em Description Printing Printing method Thermal tr ansfer Re solution Main scanning line densit y: 2 0 3 dots/inch (8 dots/mm) Sub- scanning line densit y: 20 3 dots/inch (8 dots/mm) Head 8 64 do ts (effectiv e dots: 8 3 2 dots) Max. print width 1 04 mm 4.1 inch Max. print length 8 1 2.8 mm 3 2 inch Print densit y Print densit y i[...]

43 Appendix es Specifications It em Description F ont 1. Sev en kinds of fixed pitch font • Over seas, English font s and European fonts 2. OCR fonts OCR -A, OCR-B 3. Proportional font s CG T riumvir ate smooth font CG T riumvir ate Bold smooth font (6, 8, 1 0, 1 2, 1 4, 1 8, 2 4, 3 0, 3 6, 4 8 points) • Char act er set: Conforms with code page[...]

Appendix es 44 It em Description Envir onment Oper ating t empera ture Oper ating t emp. 0 to 4 0°C, humidit y 3 0 to 8 0%, condensation fr ee conditions: (Conditions: ventilation, and na tur al convection) St orage t emper atur e T emp. –20 t o 60°C, humidit y 5 to 8 5% conditions (Conditions: v entilation, and natur al convection) Ext ernal d[...]

45 Appendix es Int erface s This printer is connect ed to a comput er and prints accor ding to commands sent from the comput er . There ar e three t ypes of computer int erfaces, and these are connect ed to device s suited t o each type of int erface. The printer can also be connect ed t o a computer b y the optional Ethernet and wir eless LAN. Sy [...]

Appendix es 46 X ON/XOFF Pr ot ocol R equirements t o output X -ON code • Communication is possible when the pow er is on. • When the receiv e buffer has less than 1 2 8 byt e a vailable, XOFF code is output, then the r eceive buffer has a t least at least 1 0 2 4 byt es av ailable. R equirements t o output the X -OFF code • When the receiv e[...]

47 Appendix es P arallel Int erface Specifications T ransmission mode 8-bit parallel da ta Receiv e buffer size 1 6kB T ransmission modes Compatible mode It is an as ynchronous forwar d direction of the byt e width (from host t o printer) channel, and the int er face line of the dat a is opera ted in accor dance with signal line definitions of Cent[...]

Appendix es 48 Error Change in the st atus of a signal line Both directions OFF Both directions ON Paper end Busy : L  HB u s y : L  unchanged PError : L  H PError : L  H Select : H  L Select : H  unchanged nF ault : H  L nF ault : H  L Error o ther than paper end Busy : L  HB u s y : L  unchanged • Head open PError [...]

49 Appendix es Rela tion of the timing of the BUS Y signal and the *ACK signal [Cent er – A CK] [While receiving INIT signal] No t e: If the *Init signal does not hav e width of 1 0 to 1 5 µ sec or more, it cannot act a s an Init signal. If it is low er , the *Init signal is ignored. BUS Y starts up when the *Init signal is per ceived. BUSY *ACK[...]

Appendix es 50 USB Int erface Specifications Standar ds Complies with Univer sal Serial Bus Specification T ransmission speed Compatible with 1 2Mbps (full speed) tr ansmission Receiv e buffer 1 6kB Connector DUSB DUSB-BRA4 2- T1 1(DDK) Pin No. Signal code Signal Function 1 VBUS USB power USB pow er (+5V) 2 D+ Signal line + + signal line 3 D– Sig[...]

51 Appendix es R eplacing the Int erface Boar d Replacement Me thod 1. Remo ve the scre ws (2) that anchor the br acke t of the int erface board then pull the int erface board t ow ards y ou. When you do this, be car eful not t o perform any unreasonable operations that will damage the connecting cable and do not pull the cable t oo much. If y ou d[...]

Appendix es 52 3. Inser t the interface board into the print er so tha t the connecting cable does not catch on the print er , then use the scre ws (2) that y ou remo ved t o anchor the brack et. R ear Side Int erface Board Scre w Replacing the Int erface Board[...]

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Citizen America Corporation 2102 Alton Parkway , Unit A Irvine, CA 92606 T el: (949) 428-3700 U.S.A. Citizen Systems Europe GmbH Park House, 643-651 Staines Road Mettinger Strasse 1 1 Feltham, Middlesex, TW14 8P A D-73728 Esslingen United Kingdom Germany T el: +44 (0) 20 8893 1900 T el: +49 (0) 71 1 3906 400 http://www .citizen-europe.com Japan CBM[...]