Citizen GSX-190 manual

USER'S MANUAL 9-WIRE DOT MATRIX PRINTER[...]

________________________________________________________ 2 CITIZEN ® GSX-190 User's Manual Citizen America Corporation 2102 Alton Parkway, Suite A Irvine, CA 92606-4907 Trademark Acknowledgement Citizen, Command-Vue, Color On Com mand, VuePrint: Citizen America Corporation Epson: Seiko Epson Corporation IBM, Proprinter: International Business[...]

________________________________________________________ 3 Important Safety Instructions Provided by Underwriters Laboratories, Inc. I. Read all of these instructions and save them for later reference. 2. Follow all warnings and inst ructions marked on the product. 3. Unplug this product from the wall outlet befo re cleaning. Do not use liquid or a[...]

________________________________________________________ 4 Table of Contents Introduction……………………………6 GSX-190 Features………………………6 About this Manual………………………8 Service and Support Information……….9 Chapter 1 Setup 10 Unpacking and Setting Up the Printer 10 Installing the Ribbon 14 Connecti[...]

________________________________________________________ 5 Appendix A Options 57 Color-On Command TM 58 Sheet Feeders 64 Serial Interface 65 Printer Stand 66 Appendix B Maintenance 67 Cleaning 67 Alarms 68 Troubleshooting 70 Appendix C Specifications 77 Printer Specifications 77 FCC Compliance Statement 79 EMI Compliance Statement 79 Appendix D Com[...]

________________________________________________________________ 6 Introduction Your new Citizen GSX-190 is a high-quality 9-wire printer well suited to the needs of your home or office. The GSX-190 blends sophisticated styling and Near Letter Quality output with versatile paper handling. With Citizen Acoustic Technology {C.A.T.}TM, the GSX-190 is [...]

____________________________ ________________________________________ 7 Introduction _______________________________________________________________________ Command-Vue IIITM Control Panel * The Command-Vue III control panel clearly indicates the current state of the printer and menu settings. * Control the entire array of printer default settings [...]

______________________________________________________________________________ 8 About this Manual ______________________________________________________________________________ Option * Expand your printer's capabilities with an optional serial interface. Easy on the Environment Citizen, accepting our responsibility to protect the environment[...]

____________________________ ________________________________________ 9 Introduction _______________________________________________________________________ Service, Support and Supplies It is our goal to make your GSX-190 ownership experience a satisfying one. Citizen’s support staff is available to r espond to your needs for setup, operational [...]

________________________________________________________ 10 Chapter 1 Setup Before unpacking your printer any further, take a few moments to consider where you plan to put it. * Choose a flat, stable desk or printer stand that also accommodates your paper supply. Be sure there is enough room around the printer to allow the paper to flow easily in a[...]

________________________________________________________ 11 Chapter 1: Setup ________________________________________________________________ All packing materials {carton, cardboard inserts} are 100% recyclable if you do not plan to save them. Carton Contents In your printer carton you should have received the six items shown in Figure 1-1. If any[...]

________________________________________________________ 12 Unpacking and Setting Up the Printer ______________________________________________________________ ___ Figure 1-2. Printer Components Identifying Printer Components Figures 1-1 and 1-2 highlight the main components of the GSX-190 printer. Installing the Paper Feed Knob To install the pape[...]

________________________________________________________ 13 Chapter 1: Setup _______________________________________________________________ Opening the Top Cover The top cover is a two-part hinged c over with a tear bar at one edge. You must open it to install and ch ange ribbons, and to make other adjustments to the printer. When you open the cov[...]

________________________________________________________ 14 Installing the Ribbon _________________________________________________________ ________ Replacing the Top Cover Installing the top cover is also a two-stage process. Each half of the cover should click into place separately to ensure complete closure. Begin by holding the cover folded ope[...]

________________________________________________________ 15 Chapter 1: Setup _________________________________________________________ ________ 4. Slide the ribbon down into position between the printhead and the metal ribbon mask. This is easy to do! Do not force the ribbon between the ribbon mask and the ribbon guide {the black plate closest to t[...]

________________________________________________________ 16 Connecting to a Power Outlet _______________________________________________________________ Connecting to a Power Outlet First look at the on/off switch and be certain it is off. Plug the cord into a standard 120-volt grounded outlet {see Figure 1-6}. It's a good idea to protect your[...]

________________________________________________________ 17 Chapter 1: Setup _______________________________________________________________________ Before making any connections, turn off both your printer and your computer. Connecting the interface cable to your printer is very simple. 1. Figure 1-7 shows the connector, which is on the right side[...]

________________________________________________________ 18 Chapter 2 Command-Vue TM III Control Panel The Command-Vue III control panel lets you easily control many of the GSX-190's features. To select a particular option, move one of the slide switches until the desired option is displayed in a window. Then activate the option by pressing it[...]

________________________________________________________ 19 Chapter 2: Command-Vue III Control Panel _________________________________________________________ ________ In most cases, a key acts like a toggle; pressing the key turns the displayed option on and off. On some menus, pressing the key performs a particular function {like advancing the pa[...]

_______________________________________________________ 20 ON LINE Menu Group ______________________________________ ____________________ . ON LINE Menu Group Move the MENU slide switch to ON LINE to enter the ON LINE menu group. This menu group lets you select the paper handling and other functions most frequently used during printing. Table 2-1 s[...]

________________________________________________________ 21 Chapter 2: Command-Vue Ill Control Panel _________________________________________________________ ________ On Line and Off Line Modes When the printer is "on line"—its normal operating mode—it can receive data from your computer and print. When the printer is "off line,[...]

________________________________________________________ 22 PITCH Menu Group _______________________________________________________________________ You can move the STYLE slide switch only when the MENU slide switch is at STYLE. The STYLE slide switch is locked out if the MENU slide switch is at ON LINE, INSTALL orVuePrint. Key With printer on Iin[...]

________________________________________________________ 23 Chapter 2: Command-Vue III Control Panel _________________________________________________________ ________ MODE MENU GROUP The MODE menu group is selected when the MENU slide switch is at STYLE and the STYLE slide switch is set at MODE. When you select a mode with the cont rol panel you c[...]

________________________________________________________________ 24 Install Menu Group ______________________________________________________________________ . INSTALL Menu Group Move the MENU slide switch to INSTALL to enter the INSTALL menu group. This menu group lets you select am ong several optional accessories as well as selecting envelope-pr[...]

________________________________________________________ 25 Chapter 2: Command-Vue Ill Control Panel _______________________________________________________________________ that describes the entire printer default environment.} This macro remains in mem ory when you turn the power off, and is automatically restored to the current settings area whe[...]

________________________________________________________ 26 VuePrint TM Menu Group _______________________________________________________________________[...]

_________________________________ ___________________________________ 27 Chapter 2: Command-Vue III Control Panel ______________________________________________________________ ___ To see a printout of the current default settings, press PRINT for three seconds. {See Figure 2-2.} The printer prints a default report, which lists all the VuePrint men[...]

_________________________________ ___________________________________ 28 VuePrint TM Menu Group ______________________________________________________________ ___ Default settings are normally read during initial power up. The old default settings remain in effect until you turn the power off. If you wish to print with the new default settings, you[...]

________________________________________________________ 29 Chapter 2: Command-Vue III Control Pane _________________________________________________________ ________ A few additional settings are available only through the VuePrint menu {or through software comm ands, which are explained in Appendix D}. These settings are explained in Table 2-7. M[...]

________________________________________________________ 30 Other Command-Vue Functions Code page {IBM emulati on only} Selects among code pages, a m ethod that DOS computers use t o display and print foreign-language characters. Tear off Selects/cancels the feature where the GSX-190 advances continuous forms to the tear bar for easy removal after [...]

________________________________________________________ 31 Chapter 2: Command-Vue III Control Panel _______________________________________________________________________ Table 2-8. Other Command-Vue Functions. (cont’d) Print demo page Switch to the VuePrint menu end press PRINT and SAVE for at least three seconds. The printer prints a test pag[...]

___________________________________________________________________ 32 Chapter 3 Paper Handling Your GSX-190 printer offers great versatility in the kinds of paper you can use and ways of loading and unloading them, This chapter discusses the detail of these features. . Setting the Paper Thickness Lever Paper up to .007 inches thick will feed smoot[...]

________________________________________________________ 33 Chapter 3: Paper Handling _______________________________________________________________________ Paper thickness lever position Number of copies {including original} -2 -1 0 +1 +2 +3 +4 +5 +6 Not used Not used 1 o r2 3 4 or envelope Envelope Envelope Envelope Envelope Figure 3-1. Location[...]

________________________________________________________ 34 Setting the Paper Select Lever _______________________________________________________________________ Setting the Paper Select Lever The paper select lever {Figure 3-2 on page 28} sets the GSX-190 for either continuous or single sheet paper. If you look closely at the lever, you'll s[...]

________________________________________________________ 35 Chapter 3: Paper Handling _______________________________________________________________________ 4. Insert a piece of paper head in, face down, between the paper holders {as you would load paper in a typewriter}. See Figure 3-3. Push the paper down gently to be sure it is all the way in. [...]

________________________________________________________ 36 The Tractor Unit _________________________________________________________ ________ Loading single sheets repeatedly is faster and more efficient with the automatic sheet feeder or manual sheet feeder. Read more about them in Appendix A, "Options." The Tractor Unit The tractor un[...]

________________________________________________________ 37 Chapter 3: Paper Handling _________________________________________________________ ________ Continuous Single-sheet Multi-copy* Labels Envelopes** Push Push Pull Pull Push Rear Top Bottom Bottom Top Front Back Front Front Back 0 0 +1 or +2 +1 +2 to +6 * To print on 4-part forms Set COPY M[...]

________________________________________________________ 38 The Tractor Unit _________________________________________________________ ________ Installing the Tractor in the Pull Position When the tractor is mounted in the pull position, it pulls the paper up from the bottom and sends it straight up past the platen. Use the pull position when you n[...]

________________________________________________________ 39 Chapter 3: Paper Handling _________________________________________________________ ________ 5. Set the paper select lever to the forward {continuous-feed} position. Printing on Continuous Paper Your printer can print up to 8 inches wide on continuous-feed paper that's from 4 to 10 in[...]

________________________________________________________ 40 Printing on Continuous Paper _________________________________________________________ ________ Because of the advanced paper-handling features of the GSX-190 it is seldom necessary to turn the paper f eed knob. Most times turning the paper feed knob simply causes misaligned forms. Use the[...]

________________________________________________________ 41 Chapter 3: Paper Handling _______________________________________________________________________ Figure 3-7. Installing the paper guide/sheet separator. Figure 3-6. Adjusting the tractor feeders.[...]

________________________________________________________ 42 Paper Tear-Off _________________________________________________________ ________ 7. Move the paper holders from the sides into the middle of the paper guide. This prevents your printed output from becoming accidentally jammed in the paper guide on its way out of the printer. See Figure 3-[...]

________________________________________________________ 43 Chapter 3: Paper Handling _______________________________________________________________________ You must be printing on continuous paper with the tractor unit in the push position to use this feature. When your computer indicates the end of a print job {by sending a form feed comm and an[...]

________________________________________________________ 44 Paper Parking _________________________________________________________ ________ Occasionally, you may not want the paper to automatically advance to the paper tear-off. You can turn off this feature by changing TEAR OFF to OFF in the VuePrint menu. Paper Tear-Off Adjustment The paper tear[...]

________________________________________________________ 45 Chapter 3: Paper Handling _________________________________________________________ ________ To park your continuous paper: 1. After the current job finishes, tear off the paper after the last page. Press the ON LINE key to take the printer off line. 2. Press the PARK/LOAD ▲ key. The pap[...]

________________________________________________________ 46 Printing on Envelopes _________________________________________________________ ________ Printing on Envelopes Single sheet feeding allows you to print on #10, #6¾, #7¾, and DL size envelopes with a paper weight of 12 to 20 lb. Follow these steps: 1. Be sure the tractor is in the push po[...]

________________________________________________________ 47 Chapter 3: Paper Handling _________________________________________________________ ________ 8. Wait a brief time {approxima tely half a second}. The envelope automatically feeds into the printer and stops when it reaches the correct position for the starting line of print. 9. Move the MEN[...]

________________________________________________________ 48 Printing on Envelopes We recommend that you set the VTOP option to +144 when printing on envelopes. This starts your printing on the envelope— not the flap. See "Top-of-Form Fine Adjustment" in this chapter for more information on VTOP settings. Figure 3-11. printable area for [...]

________________________________________________________ 49 Chapter 3: Paper Handling _________________________________________________________ ________ Printing on Overhead Transparencies Your printer can also print in color on overhead transparencies for outstanding presentations. It's best to use transparencies specifically designed for dot[...]

________________________________________________________ 50 Printing on Multi-part Forms and Labels _________________________________________________________ ________ Figure 3-12. Bottom paper feeding. Follow these steps to load multi-part forms or labels: 1. Be sure the tractor is in the pull position. If not, install it by following the instructi[...]

_________________________________ ___________________________________ 51 Chapter 3: Paper Handling ______________________________________________________________ ___ Figure 3-13. Feeding paper into the bottom of the printer 7. Open the tractor feeder covers, position the forms or labels on the sprockets and close the covers. Be sure the paper is st[...]

________________________________________________________ 52 Top-of-Form Fine Adjustment _________________________________________________________ ________ 11. Replace the top cover. The transparent part of the cover rests against the tractor unit. 12. Turn on the printer. Top-of-Form Fine Adjustment You never need to use the paper feed knob for set[...]

________________________________________________________ 53 Chapter 3: Paper Handling _________________________________________________________ ________ 5. Press the PARK/LOAD ▲ key to adjust the paper upwards in 1/72-inch increments. Or, you can press the LF/FF ▼ key to adjust the paper downwards in 1/72-inch increments. You can adjust the top[...]

________________________________________________________ 54 Top-of-Form Fine Adjustment _______________________________________________________________________ Envelopes should not be used with -71 through -60 variable top-of- form settings. Paper feeding problems m ay occasionally occur. The default top of form is 1". With 11" paper, thi[...]

________________________________________________________ 55 Chapter 4 Setting Up Commercial Software The GSX-190 is designed to work easily with many popular commercial software packages. The software is designed to print a file by sending codes for letters, numbers, punctuation, and so on in addition to activating various printer features. Some co[...]

________________________________________________________ 56 Chapter 4: Setting Up Commercial Software _________________________________________________________ ________ The printer models in Table 4-1 are listed in order of their similarity to {i.e., compatibility with} the GSX-190. Therefore, as you search your software for the appropriate driver,[...]

________________________________________________________ 57 Appendix A Options Figure A-1. Enhance your GSX-190 prin ter with any of these options.[...]

________________________________________________________ 58 Appendix A: Options _________________________________________________________ ________ Color On Command TM With Citizen's exclusive Color on Comm and, your GSX-190 prints in the four colors on the ribbon {red, blue, yellow, and black} plus three mixed colors {green, orange, and violet[...]

________________________________________________________ 59 Color On Command TM _______________________________________________________________________ Figure A-3. Connecting the color motor to the printer. Figure A-2. Installing the color motor.[...]

________________________________________________________ 60 Appendix A: Options _______________________________________________________________________ Figure A-4. Installing the color ribbon cassette 7. Lower the cassette into the printer until the three locating pins {one on the left side of the cassette, 2 on the right} snap into their correspon[...]

________________________________________________________ 61 Color On Command TM _______________________________________________________________________ You must use the menu to install the color option before using the printer to avoid damage to the printer. This menu selection causes more power to be applied to the ca rriage motor when the color r[...]

________________________________________________________ 62 Appendix A: Options _________________________________________________________ ________ There is a short cut for turning on color when the printer is on line. Simply move the MENU slide switch to the INSTALL position and hold the COLOR RIBBON key for 3 seconds. You can then select colors by[...]

________________________________________________________ 63 Color On Command TM _________________________________________________________ ________ Correcting Color Mixing When you select colors, the printer chooses the proper color band on the color ribbon. If the bottom part of letters pick up the color in the next band, fine-adjust the color band[...]

________________________________________________________ 64 Appendix A: Options _______________________________________________________________________ Figure A-5. Adjusting to correct color mixing Sheet Feeders Two automatic sheet feeders {or A.S.F.s} and a manual sheet feeder can be used. One A.S.E permits continuous printing on cut sheets; the o[...]

________________________________________________________ 65 Serial Interface _________________________________________________________ ________ Serial Interface The serial interface permits your GSX-190 printer to communicate with a computer that requires an RS-232C serial interface. The serial interface supports speeds from 150 through 9600 baud, [...]

________________________________________________________ 66 Appendix A: Options _________________________________________________________ ________ Baud rate Sw itch 3-1 Sw itch 3-2 Sw itch 3-3 *9600 ON ON ON 4800 ON OFF OFF 2400 OFF ON OFF 1200 ON ON OFF 600 OFF OFF ON 300 ON OFF ON 150 OFF ON ON Table A-2. Serial interface default switches 3-1, 3-[...]

________________________________________________________ 67 Appendix B Maintenance Cleaning Periodically clean out paper dust and other stray particles that may find their way into your printer. It is a good idea to keep your printer covered when it's not being used. If the GSX-190 is used heavily or in a dusty environment, consult your servic[...]

________________________________________________________ 68 Appendix B: Maintenance _________________________________________________________ ________ Alarms When an alarm occurs, the indicator lights shown in Figure B-I will flash. The alarms you can receive, their probable causes, and remedies are listed below The position of the slide switches d[...]

________________________________________________________ 69 Alarms _________________________________________________________ ________ Alarm: LF/FF and QUIET alternately flash. Cause: This is a warning that the printhead is hot, which can occasionally happen during times of heavy printing. Remedy: No action is required. The printer automatically res[...]

_________________________________ ___________________________________ 70 Appendix B: Maintenance ______________________________________________________________ ___ Troubleshooting This section discusses some of the difficulties users sometim es encounter. All of the possible user actions are listed. If these suggestions do not solve the pr oblem, c[...]

________________________________________________________ 71 Troubleshooting _________________________________________________________ ________ Problem: Paper does not feed. √ Is your continuous paper set in the tractor feeders correctly? √ Be sure the paper select lever is in the correct position. Problem: Paper parking does not operate or pa p[...]

________________________________________________________ 72 Appendix B: Maintenance _________________________________________________________ ________ Problem: Paper does not feed from the automatic sheet feed&. √ Is the paper select lever in the rear {single sheet} position? √ Be sure the A.S.F. {automatic sheet feeder} is enabled by setti[...]

________________________________________________________ 73 Troubleshooting _________________________________________________________ ________ Printing Results Problem: Printer does not print at all. √ Is the ribbon cassette properly installed so that the ribbon feeds between the printhead and the ribbon mask {not between the ribbon mask and the [...]

________________________________________________________ 74 Appendix B: Maintenance _________________________________________________________ ________ Color Printing Problem: Printer will not print in color. √ Is the color ribbon installed correctly? √ Is the color motor installed correctly? √ Check that the color ribbon is selected on the IN[...]

________________________________________________________________ 75 Troubleshooting _______________________________________________________________ √ Your word processing software m ay be sending a reset command that cancels this control panel setting. Set FONT LOCK to on using the control pa nel to protect font settings from software override. S[...]

________________________________________________________ 76 Appendix B: Maintenance ___________________________________________________ Hex Dump The hex dump is a useful tool for debugging programs. It shows the hexadecimal values of the codes actually sent by your computer, printing 16 codes on each line. In addition, the character each code repre[...]

________________________________________________________ 77 Appendix C Specifications Printing Printing Speed Draft characters I5 CPI: 270 CPS I2 CPI: 216 CPS 10 CPI: 240 CPS {high speed} 10 CPI: 180 CPS Near Letter quality {NLQ} I5 CPI: 68 CPS I 2 C P I : 5 4 C P S 10 CPI: 45 CPS Buffer Memory 8K bytes Emulati ons Epson FX-850, EX-800, IBM Proprin[...]

________________________________________________________ 78 Appendix C: Specifications _________________________________________________________ ________ Bit Image Modes 60, 72, 80, 90, 120, 144, and 240 dots per inch (Horizontal) Paper Continuous Form s Width: 4-10 inches Weight: 14-27 lbs {single-part} Thickness: Up to 4 parts, m aximum form thic[...]

_________________________________ ___________________________________ 79 FCC COMPLIANCE STATEMENT This equipment has been tested and found to compl y with the lim its for a Cl ass B Digital device, pursuant to Part 15 of the FCC R ules. These lim its are designed to provide reasonable protection against harmful interference in a residential install[...]

_________________________________ ___________________________________ 80 Appendix C: Specifications ______________________________________________________________ ___ ETAT DE CONFORMITE EMI A L'USAGE Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé correctment, c'est ?[...]

_________________________________ ___________________________________ 81 Appendix D Command Reference In the following tables, ESC indicates the Escape character. Braces around a number, for example 124}, indicates t hat you should use the character with that decim al value. Citizen Commands Citizen commands work in both em ulations. Printer Contro[...]

________________________________________________________ 82 Appendix D: Command Reference ______________________________________________________________ ___ Print Size Commands Pitch Pica ESC ~ 3 0 Elite ESC ~ 3 1 13.3 pitch ESC ~3 5 Fifteen pitch ESC ~ 3 6 17 pitch ESC ~ 3 2 20 pitch ESC ~ 3 7 Expanded print On ESC ~1 3 Off ESC ~1 0 Quadruple widt[...]

_________________________________ ___________________________________ 83 Epson FX-850 Emulation Commands ______________________________________________________________ ___ Epson FX-850 Emulation Commands Default switch is 1-1 off Printer Control Commands Master Reset ESC @ Delete character {127} Cancel line {24} Unidirectional print On ESC U 1 Off [...]

_________________________________ ___________________________________ 84 Appendix D: Command Reference ______________________________________________________________ ___ Horizontal Motion Commands Move printhead To left margin {13} Backspace {8} n columns to the right ESC f {10} n To next horizontal tab position {9} Absolute positi on ESC $ n1 n2 R[...]

_________________________________ ___________________________________ 85 Epson FX-850 Emulation Commands ___________________________________________________ Print Enhancement Commands Emphasized print On ESC E Off ESC F Doublestrike print On ESC G Off ESC H Italic print On ESC 4 Off ESC 5 Underling On ESC - 1 Off ESC - 0 Superscript/subscript Super[...]

___________________________________________________________________ 86 Appendix D: Command Reference ______________________________________________________________________________ Download Character Commands Download Character Commands Define character ESC & {0} data Copy ROM to RAM ESC : {0} n {0} Select download characters ESC % 1 Cancel down[...]

_________________________________ ___________________________________ 87 IBM Proprinter III Emulation Commands _______________________________________________________________________ Skip-over performance n lines ESC N n C a n c e l E S C O Line spacing Start text line s p a c i n g E S C 2 1 / 8 inch ESC 0 7 / 72 inch ESC 1 n / 72 inch ESC A n n /[...]

____________________________ ________________________________________ 88 Appendix D: Command Reference _______________________________________________________________________ Overscoring On ESC _ 1 O f f E S C _ 0 Superscript/subscript Superscript ESC S 0 Subscript ESC S 1 Off ESC T Select color Black ESC r 0 Magenta ESC r 1 Cy an ESC r 2 Violet ES[...]

________________________________________________________ 89 Index A A.S.F. 64 Accessories, ordering 9 Alarms 68-70 ASF MODE key 24 Auto CR 30 AutoLF 30 Automatic sheet feeder 24, 28, 64, 71 B Bottom feeding See Paper, bottom feeding Buffer, clearing 30 C Cable, parallel interface 16-17 Cautions 8 Character sets 29, 31, 77 Cleaning 67 Code page 29, [...]

________________________________________________________ 90 Fonts v, 21-22, 28 Foreign- language characters See Code page, Internat ional characters Form feed 20 Form lengt h 29 G Graphic dir 29 H Hexadecimal dum p 30, 76 I IBM emul ation 29, 55, 86 Indicator lights 68—70 International characters 29 L Labels 42-44 LF/FF key 20 Line feed 20 Line s[...]

________________________________________________________ 91 POWER/PAPER OUT indicator 20, 36, 68 PRESTIGE key 22 PRINT key 25 Printer drivers 55—56 Printer stand 49, 66 PROPORTIONAL key 23 Push position 20 Q QUIET/SAVE key 20 R Rear feeding See Paper, rear feeding Recycling 8 Ribbon 28 color 24, 58, 60-61, 63-64 installing 14, 16 ordering 9 Ribbo[...]

________________________________________________________________ 92 Citizen America, Inc. Limited Warranty Citizen America, Inc. hereby warrants that it will repair or replace, at its option, any part of the Citizen product with which this warranty is enclosed which proves defectiv e by reason of improper workmanship and/or m aterial, without charg[...]