Grandstream Networks Grandstream BudgeTone 200 manual

1 User Manual BudgeTone - 200 Series IP Phone For Firmware Version 1.1.0.16 Grandstream Networks, Inc. www.grandstream.com[...]

2 Table of Contents 1 WELCOME………………………… …………………………………. 4 2 INSTALLATION………… …………………………………………… 5 2.1 W HAT IS I NCLUDED IN THE P ACKAGE …………………………………5 2.2 C ONNECTING Y OUR P HONE …………………………………………...5 2.3 [...]

3 6.2 U PGRADE THROUGH TFTP………………………………………….. 45 7 RESTORE FACTORY DEF AULT SETTING……………………47 APPENDIX I GLOSSARY OF TERMS………………………………...48[...]

4 1 Welcome Thank you for purchasing Grandstrea m BudgeTone-200 IP Phone. You made an excellent choice and we hope you will enjoy all its capabilities. Grandstream's BudgeTone-200 SIP IP phone is the innovative IP telephone that offers a rich set of functionality and superb sound quality. They are fully compatible with SIP industry standard an[...]

5 2 Installation 2.1 What is Included in the P ackage The BudgeTone-200 phone package contains: 1. One BudgeTone -200 Main Case 2. One Handset 3. One Phone Cord 4. One Universal Power Adapter 5. One Ethernet Cable 2.2 Connecting Your Ph one Following is a backside picture of BudgeTone-200, each connection port is labeled with the name in the follow[...]

6 The table below describes the c onnectors on the BudgeTone-200 phone: LAN 10/100 Switch LAN port for connecting to Ethernet. PC 10/100 Switch port for connecting PC POWER 5V power port HEADSET 2.5mm Headset port 2.3 Safety Compliances The BudgeTone-200 phone is compliant with various safety standards including FCC/CE. Its power adaptor is complia[...]

7 Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may damage the BudgeTone-200 and will void the manufacturer warranty. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void you[...]

8 3 Product Overview The following photo illustrates the ap pearance of a BudgeTone-200 IP phone. Front View Side View[...]

9 3.1 Key Features Grandstream BudgeTone-200 IP Phone is a next generation IP telephone based on industry open standard SIP (Session Initiati on Protocol). Built on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at mass-affordable price. Software Features: • Support SIP 2.0, TCP/U[...]

10 • allow user to specify different URL for configuration file and firmware files Hardware Features: • Support Headset which will auto switc h to Headset when plu gged in • Support 10/100 Full/Half Duplex Ethernet Switch with LAN and PC port, Ethernet polarity can be auto detected, thus either straight through or twist cable can be used. •[...]

11 3.2 Hardware Specification The table below describes the hardware specification of BudgeTone-200: Model BudgeTone-200 LAN interface 2xRJ45 10/100Base-T Headset Jack 2.5mm Headset port LED 1 LED in RED color Phone Case 25-button keypad 12-digit caller ID LCD Universal Switching Power Adaptor Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA, UL ce[...]

12 4 Using BudgeTone-200 IP Phone 4.1 Getting Famili ar with LCD / LED BudgeTone-200 phone has a numeric LCD of 64mmx24mm size with backlight. This model has a small red LED status reminder. Here is the display w hen all segments illuminate: PM 下午 010 A M 上午 When the phone is in the normal idle state, th e backlight is off. Whenever an even[...]

13 Handset and Speakerphone/ Headset Volume Icons: 0-7 scales to adjust handset / speakerphone volume Real-time Clock: Synchronized to Internet time server Time zone configurable via web browser Call Logs: 01-10 for CALLED history (dialed number) 01-10 for CALLERS history (Incoming caller ID) Time Icon: AM for the morning PM for the afternoon IP Ad[...]

14 4.2 Getting Familiar with Keyp ad Called Numbers Menu Button LCD Red LED Message Hold Mute/Delete Send/Dial Speakerphone Flash Conference Transfer Up/Down Keys Callers[...]

15 Key Button Key Button Definitions 0 - 9, *, # Digit, star and pound keys are usually used to make phone calls ↓ 1) Reduce handset, speakerphone/headset volume after off hook the phone via handset or speaker 2) Reduce ring tone volume wh en phone in IDLE and off hook to confirm the changed ring tone volume 3) Next menu item browsing when phone [...]

16 SEND/(RE)DIAL Dial a new number inputted or Redial the number last dialed. After entering the phone number, pressing this key would force a call to go out immediately before timeout SPEAKERPHONE Enter hands-free mode 4.3 Making and Answering Phone Calls 4.3.1 Handset, Speakerphone and Headset Mode The regular Handset mode can be switched with ei[...]

17 • To dial another extension on the same proxy, such as 1008, simply pick up handset or press speakerphone, dial 1008 and then press the “SEND” button. • To dial a PSTN number such as 6266667890, you might need to enter in some prefix number followed by the phone num ber. Please check with your VoIP service provider to get the information[...]

18 To make a direct IP to IP call, first off hook, then press “MENU” key, then enter a 12- digit target IP address to make the call. If port is not default 5060, destination ports can be specified by using “*4” (encoding for “:”) followed by the port number. Examples: • If the target IP address is 192.168.0.10, the dialing convention [...]

19 4.3.7.1 Blind Transfer User can transfer an active call to a third party without announcement. User presses the “TRANSFER” button and if the other voice channel is available (i.e., there is no other activ e conversation besides the cu rre nt one), user will hear a dial tone. User can then dial the thir d party’s phone number followed by pr[...]

20 Assuming that call party A and B are in convers ation. A wants to bring C in a conference: 1. A presses the “CONFERENCE” button to get a dial tone and put B on hold 2. A dials C’s number then “SEND” key to make the call 3. If C answers the call, then A presses “CONFERENCE” button to bring B, C in the conference. 4. If C does not an[...]

21 Key Call Features *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *70 Disable Call W aiting. (Per Call) *71 Enable Call Waiting (Per Call) *72 Uncondition al Call Forward To use this feature, dial “*72” and get the dial tone. Dial the fo[...]

22 5 Configuration Guide 5.1 Configuration with Keypad When the phone is IDLE or On Hook, press the MENU button to enter key pad menu state. When the phone goes off-hook or a call com es in, the phone automatically exits the key pad menu state and prepare for th e call. It al so exits th e key pad menu state if left idle for 20 seconds. Here are th[...]

23 Menu Item Menu Functions 5 Display “ [5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power to take effective!!! 6 Display “ [6] tFtP ” Press MENU to display the TFTP address Enter new TFTP server IP address Press MENU [...]

24 Menu Item Menu Functions 10 Display “[ 10] Phy Addr ” Press MENU to display the physical / MAC address Press ‘ ↓ ’ or ’ ↑ ’ to exit 11 Display “[11] ring 0 ” Press MENU to hear the select ed ring tone, press ‘ ↓ ’ or ’ ↑ ’ to select the stored ring tones. Now only 3 are availa ble, ring 0 (default), ring 1 and rin[...]

25 5.2 Configuration wi th Web Browser BudgeTone 200 series IP phone has an embedde d Web server that will respond to HTTP GET/POST requests. It also has embedded HT ML pages that allow a user to configure the IP phone through a Web browse r such as Microsoft’s IE. 5.2.1 Access the Web Configuration Menu The IP Phone Web Configuration Menu can be[...]

26 The password is case sensitive with m aximum length of 25 characters and the f actory default password for End User is “123”. After a correct password is entered in the lo gin screen, the embedded Web server inside the BudgeTone 200 will respond with the Conf iguration page which is explained in details below. Grandstream Device Configuratio[...]

27 Savings Time: normal time) Date Display Format: Year-Month-Day Month-Day-Year Day-Month-Year System Device Mode Device Mode: Switch (default) NAT/Router NAT/Router Configuration WAN side http access: No Yes (W AN side access to http se rver will be rejected if set to No) Reply to ICMP on WAN port: No Yes (Unit will not respond to PING from WAN s[...]

28 U pdate All Rights Reserved Grands tream Networks, Inc. 2004, 2005 End User Password This contains the password to access the Web Configuration Menu. This field is case sensitive with a m aximum length of 25 characters. IP Address There are two modes under which the BudgeTone 200 can operate: • If DHCP mode is enabled, then all th e field valu[...]

29 Cloned WAN MAC Addr Allow the user to set a specific MAC address. Set in Hex format. LAN Subnet Mask Sets the LAN subnet mask. Default value is 255.255.255.0 LAN DHCP Base IP Base IP for the LAN port, which function as a Gateway for the subnet. Default value is 192.168.2.1. DHCP IP Lease Time Value is set in units of hours. De fault value is 120[...]

30 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BudgeTone 200 Product Model This field contains the product model info. Software Version • Program: This is the main software r elease, its number is always used for firmware upgrade. • Bootloader: This[...]

31 Advanced User configuration includes not only the end us er configuration, but also advanced configuration such as SIP conf iguration, Codec select ion, NAT Traversal Setting and other miscellaneous configuration. Following is a screen shot of the advanced configuration page: Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTIN[...]

32 Allow DHCP Option 66 to override server: No Yes Automatic Upgrade: No Yes, check for upgrade every 1008 0 minutes (default 7 days) Always Check for New Firmware Check New Firmware only when F/W pre/suffix changes Authenticate Conf File: No Yes (cfg file would be authenticated before acceptance if set to Yes) DT M F Payload Type: 101 Syslog Serve[...]

33 Admin Password Administrator password. Only admini strator can configure the “Advanced Settings” page. Password fiel d is purposely left blank for security reason after clicking update and saved. The maximum password length is 25 characters. Silence Suppression This controls the silence suppression /VAD feature of G723 and G729. If set to ?[...]

34 Local RTP port This parameter defines the local RTP-RTCP port pair the BudgeTone 200 will listen and transmit. It is th e ba se RTP port for channel 0. When configured, channel 0 will use this po rt _value for RTP and the port_value+1 for its RTCP; channel 1 will use port _value+2 for RTP and port_value+3 for its RTCP. The default value is 5004.[...]

35 Automatic Upgrade Choose Yes to enable automatic upgrade and provisioning. In “Check for new firmware every” field, enter the number of days to enable BudgeTone 200 to check the server for firmware upgrade or configuration in the defined period of days. When set to No, BudgeTone 200 w ill only do upgrade once at boot up. “Always check for [...]

36 Allow DHCP Option 42 to override NTP server DHCP Option 42 specifies a list of IP addresses for Network Time Protocol (NTP) servers available to the client. If you choose yes, BT200 will use the NTP servers resolved from DHCP, inst ead of the one you specified in the "NTP Server" option above. Distinctive Ring Tone Customer Ring Tone 1[...]

37 Following is the screenshot of the Account Configuration Page:- Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS ACCOUNT Account Active: No Yes Account Name: M y C om pany (e.g., MyCompany) SIP Server: s ip.m y c om pany .c om (e.g., sip.mycompany.com, or IP address) Outbound Prox y : (e.g., proxy.myprovider.com, or IP ad[...]

38 mail system) Send DTMF: in-audio via RTP (RFC2833) via SIP INFO Early Dial: No Yes (use "Yes" only if proxy supports 484 response) Dial Plan Prefix: (this prefix string is added to each dialed num ber) Enable Call Features: No Yes (if Yes, Call Forwarding & Call-Waiting- Disable are supported locally) Session Expiration: 180 (in se[...]

39 Turn off speaker on remote disconnect: No Yes Preferred Vocoder: (in listed order) choice 1: PC MU choice 2: PC MA choice 3: G .729A /B choice 4: G .723.1 choice 5: GSM choice 6: PCM U choice 7: PCM A choice 8: G .729A /B Special Feature: Standard U pdate All Rights Reserved Grands tream Networks, Inc. 2004, 2005 Individual Account Settings Acco[...]

40 Use DNS SRV: Default is No. If set to Yes the clien t will use DNS SRV to look up server. User ID is Phone Number If the BudgeTone 200 has an assi gned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attach ed to the “From ” header in SIP r[...]

41 Proxy-Require SIP Extension to notify SIP serv er that the unit is behind the NAT/Firewall. Voice Mail User ID When configured, user will be able to dial voice mail server by pressing “MSG” button. Send DTMF This parameter specifies the mechanism to transmit DTMF digit. There are 3 modes supported: in audio which means DTMF is combined in au[...]

42 UAS Specify Refresher As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Force INVITE Session Timer can be refreshed using INVITE method or UPDATE method. Select “Yes” to use INVI TE method to refresh the session timer. Enable 100rel The use of the PRACK (Provisiona l Acknowledgm[...]

43 5.2.4 Saving the Configuration Changes Once a change is made, the user should pre ss the “Update” button in the Configuration Menu. The IP phone will then display the follow ing screen to confir m that the changes have been saved: Grandstream Device Configuratio n STATUS BASIC SETTINGS ADVANCED SETTINGS ACCOUNT Your configuration change s ha[...]

44 5.3 Configuratio n through C entral Pr ovisioning Server Grandstream BudgeTone 200 can be automa tically configured from a central provisioning system. When BudgeTone 200 boots up, it will send TF TP or HTTP request to download configuration files, there are two configura tion files, one is “cfg.txt” and the other is “cfg000b82xxxxxx”, w[...]

45 6 Firmware Upgrade 6.1 Upgrade through HTTP To upgrade software, BudgeTone 200 can be c onfigured with an HTTP server where the new code image file is loca ted. For ex ample, following URL in the HTTP Upgrade Server: http://firmware.mycom pany.c om:6688/Grandstream/1.0.1.12 Where firmware.mycompany.com is the FQDN of the HTTP server, “:6688”[...]

46 retrieve the new image files by downloadi ng them into the BudgeTone 200’s SRAM. During this stage, the BudgeTone 200’s LED s will blink until the checking/downloading process is completed. Upon verification of ch ecksum, the new code im age will then be saved into the Flash. If TFTP fails for a ny reason (e.g., TFTP server is not responding[...]

47 7 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELE TE all config uration information of the device. Please backup or print out all th e settings before you approach to following steps. Grandstream will not take any respon sibility if you lose all the parame ters of setting and cannot connect to your servi[...]

48 8 Appendix I Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Mo dem s attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control, is an electronic system found in many types of devices. Its pur[...]

49 European digital mobile telephony. DE CT covers wireless PBXs, telepoint, residential cordless telephones, wireless access to the public switched telephone network, Closed User Groups (CUGs), Lo cal Area Networks, and wireless local loop. The DECT Common Interface radio stan dard is a multicarrier tim e division multiple access, time division du[...]

50 A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, grandstream is the second-level doma in, and.com is the top level domain. FXO Foreign eXchange Office An FXO device can be an analog phone, an swering machine, fax, or anything that handles a [...]

51 There are two types of echo of relevance in telephony: acoustic echo and hybrid echo. Speech compression techniques a nd digital processing delay often contribute to echo generati on in telephone networks. H.323 A suite of standards for multimedia conf erences on traditional packet-s witched networks. HTTP Hyper Text Transfer Protocol; the World[...]

52 NAT Network Address Translation NTP Network Time Protocol , a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP/SBC Outbound Proxy or another name Session Bord er Controller. A device used in VoIP networks. OBP/SBCs are put into the signaling and media pa[...]

53 Real-time Transport Protocol defines a standardized packet format for delivering audio and video over the Inte rnet. It was developed by the Audio-Video Transport Working Group of the IETF and first published in 1996 as RFC 1889 SDP Session Description Protoc ol, is a format for describing streaming media initialization parameters. It has been p[...]

54 Voice Activity Detection or Voice Activity D etector is an algorithm used in speech processing wherein, the presence or ab sence of hum an speech is detected from the audio samples. VLAN A virtual LAN, known as a VLAN, is a logically-independent network. Several VLANs can co-exist on a single physical switch. It is usually refer to the IEEE 802.[...]