Grandstream Networks HandyTone-496 manual
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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Grandstream Networks HandyTone-496. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Grandstream Networks HandyTone-496 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Grandstream Networks HandyTone-496 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Grandstream Networks HandyTone-496, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Grandstream Networks HandyTone-496 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Grandstream Networks HandyTone-496
- nombre de fabricante y año de fabricación del dispositivo Grandstream Networks HandyTone-496
- condiciones de uso, configuración y mantenimiento del dispositivo Grandstream Networks HandyTone-496
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Grandstream Networks HandyTone-496 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Grandstream Networks HandyTone-496 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Grandstream Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Grandstream Networks HandyTone-496, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Grandstream Networks HandyTone-496, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Grandstream Networks HandyTone-496. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
User Manual HandyTone-496 Analog Telephone Adaptor For SW Release Version 1.0.3.18 Grandstream Networks, Inc . www.grandstream.com[...]
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HandyTone-496 User Manual Grandstream Net works, Inc. Table of Contents 1 WELCOME ..................................................................................................................... 4 2 INSTALLATION ............................................................................................................ 5 3 WHAT IS INCLUDED IN [...]
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HandyTone-496 User Manual Grandstream Net works, Inc. 8 RESTORE FACTORY DEFAULT SETTING .......................................................... 35 9 GLOSSARY OF TERMS ............................................................................................. 36 3[...]
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HandyTone-496 User Manual Grandstream Net works, Inc. 1 Welcome Congratulations on becoming an owner of HandyTone -496. You made an excellent choice and w e hope you enjoy all of its capabilities. Grandstream's HandyTone-496 is an a ll-in-one VoIP integrated acce ss device that features superb audio quality, rich functionalities, high level of[...]
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Página 5
HandyTone-496 User Manual Grandstream Net works, Inc. 2 Installation HandyTone-496 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-496 VoIP functionalities are av ailable via regular analog telephones. The following photo illustrates the appearance[...]
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Página 6
HandyTone-496 User Manual Grandstream Net works, Inc. HandyTone-496 has two FXS ports. The PHONE1 por t next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone-496 is FXS port 2. Each FXS port can have a separate SIP account. This is a key feature of HandyTone- 496. Both ports can make calls concurrently. Following are the steps t[...]
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Página 7
HandyTone-496 User Manual Grandstream Net works, Inc. 3 What is Included in the Package The HandyTone-496 package contains: 1) One HandyTone-496 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-496 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with UL [...]
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Página 8
HandyTone-496 User Manual Grandstream Net works, Inc. 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gateway and DMZ port forwarding • Device bridge mode support • Supports dual SIP accounts[...]
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Página 9
HandyTone-496 User Manual Grandstream Networks, Inc . 9 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-496. Model HandyTone-496 LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 2xFXS Button 1 LED Green and red color Universal Switching Power Adaptor Input: 100-240VAC 50-60 Hz [...]
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Página 10
HandyTone-496 User Manual Grandstream Networks, Inc . 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-496 stores a voice prompt menu (Interactiv e Voice Response or IVR) for quick browsing and simple configuration. Currently, the voice pr ompt menu and the LED button are designed for FXS port 1 only. To enter this voice prompt me[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 11 • Once the button is pressed, it enters the voice pr ompt main menu. If the button is pressed again, while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial tone is prompted • “*” shifts down to the next menu option • “#” returns to the m[...]
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Página 12
HandyTone-496 User Manual Grandstream Networks, Inc . 12 To make a direct IP call, first pick up the anal og phone or turn on the sp eakerphone on the analog phone, then access the voice menu prom pt by dial “***” or press the button on the HandyTone-496, and dials “47” to access the direct IP call menu. User will hear a voice prom pt “Di[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 13 A can hold on to the phone and wait for one of the three following behaviors: • A quick confirmation tone (temporarily using the call waitin g indica tion tone) followed by a dial tone. This indicates th e transfer is successful (trans feree has received a 200 OK from transfer target). At t[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 14 5.3 Call Features Following table shows the call features of HandyTone-496. Key Call Features *23 3-way conference *87 Blind Transfer *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *50 D[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 15 provider does not support T.38, pass-through mode may be used. To send or receive faxes in fax pass through mode, user is recommended to select a ll the Preferred Codecs to be PCMU/PCMA. 5.5 LED Light Pattern Indication Following tables show the LED light pattern indication. The LED shows PHO[...]
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Página 16
HandyTone-496 User Manual Grandstream Networks, Inc . 16 6 Configuration Guide 6.1 Configuring HandyTone-496 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-496 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu op tion 01 to enable Ha ndyTone-496 to use STATIC IP m ode,[...]
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Página 17
HandyTone-496 User Manual Grandstream Networks, Inc . 17 option by accessing the configuration via LAN por t. With the WAN side HTTP access enabled, then get the WAN IP address of the HandyT one-496 through section 5.1 with menu option 02. The HandyTone-496’s Web Configuration page can be accessed by the following URI via WAN port: http://HandyTo[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 18 STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 End User Password: (purposely not displayed fo r security protection) IP Address: dynamically assigned via DHCP (default) or PPPoE (will attempt PPPoE if DHCP fails and following is non-blank) PPPoE account ID: PPPoE password: PPPoE[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 19 WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly W A N p o r t 0 L A N I P L A N p o r t 0 Protocol UDP On l y U pdate C anc el R eboot All Rights Res[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 20 DHCP IP Lease Time: Value is set in units of hours. Defau lt value is 120hr (5 Days.) The time IP address are assigned to the LAN clients DMZ IP: Forward all WAN IP traffic to a specific IP address if no matching port is used by HandyTone-496 itself or in the defined port forwarding. Port For[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 21 System Up Time This field indicates how long the devi ce has been up since the last reboot. Registered This field indicates whether the device is registered to the SIP server. PPPoE Link Up This field shows whether the PPPo E connection is enabled or not. Detected NAT Type This field shows wh[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 22 Layer 3 QoS: 48 (Diff-Serv or Precedence value) Layer 2 QoS: 802.1Q/ VLAN Tag 0 802. 1p priority val ue 0 (0-7 ) STUN server is : s tun.m y c om pany .c om (URI or IP:port) keep-alive interval: 20 (in second s, default 20 seconds) Use NAT IP: (used in SIP/SDP message if specified) F irmware U[...]
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Página 23
HandyTone-496 User Manual Grandstream Networks, Inc . 23 Two FXS SIP accounts each has its own configuration page. Their configurations are identical. The following is a screen shot of FXS Port 1 Account settings. Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 SIP Server: s i p.m y c om om pany . c (e.[...]
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Página 24
HandyTone-496 User Manual Grandstream Networks, Inc . 24 choice 2: c ur r ent s etting i s " P C M A " choice 3: c ur r ent s etting i s " G723" choice 4: c ur r ent s etting i s " G729" choice 5: c ur r ent s etting i s " G726-32" choice 6: c ur r ent s etting i s " iLB C " Voice Frames per T X : 2[...]
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Página 25
HandyTone-496 User Manual Grandstream Networks, Inc . 25 No Key Entry timeout Default is 4 seconds. NAT Traversal This parameter defines whether the HandyTone ATA NAT tr aversal mechanism will be activ ated or not. If activated (by choosing “Yes”) and a STUN server is also specified, then the HandyTone ATA will behave according to the STUN clie[...]
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Página 26
HandyTone-496 User Manual Grandstream Networks, Inc . 26 Caller ID Scheme • Bellcore (North America) • CID-Canada • DTMF-Brazil • DTMF (Denmark) • ETSI-DTMF (Finland, Sweden) • ETSI-FSK (France, Germany, Norway, Taiwan, UK-CCA) Onhook Voltage Select the onhook voltage to su it different area or PBX. Polarity Reversal Default is No. If s[...]
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Página 27
HandyTone-496 User Manual Grandstream Networks, Inc . 27 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/version on boot up (INFO level) • NAT related info (INFO level) • sent or received SIP message[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 28 Authenticate ID SIP service subscriber’s Authenticate ID. Can be identical to or different from SIP User ID. Authenticate Password SIP service subscrib er’s account password Name SIP service subscriber’s name which will be used for Caller ID display Use DNS SRV: Default is No. If set to[...]
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Página 29
HandyTone-496 User Manual Grandstream Networks, Inc . 29 Enable Call Features Default is No. If set to Yes, Call Fo rwarding & Do-Not-Disturb are supported locally Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook. Please no te that only the user part of a SIP addres[...]
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Página 30
HandyTone-496 User Manual Grandstream Networks, Inc . 30 Voice Frames per TX This field contains the number of voice frames to be transmitted in a sing le packet. When setting this value, the user should be aware of the requested packet time (used in SDP m essage) as a result of configuring this parameter. This parameter is associated with the firs[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 31 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SE TTINGS FXS PORT1 FXS PORT2 Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Gran dstream Networks, Inc. 2005 Users are recommended to power cycle the Ha ndyTone-496 after s[...]
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Página 32
HandyTone-496 User Manual Grandstream Networks, Inc . 32 The configuration files can be downloaded via TFTP or HTTP from the central server. A service provider or an enterprise w ith large deployment of HandyTon e ATA can easily m anage the configuration and service provisi oning of individual devices remote ly from a central server. Grandstream pr[...]
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Página 33
HandyTone-496 User Manual Grandstream Networks, Inc . 33 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. 7.1 Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Upgr ade and Provisioning upgrade via” fiel[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 34 7.2 Configuration File Download Grandstream SIP Device can be c onfigured via Web Interface as we ll as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP serv er path for configuration file. It needs to be set to a valid URL, either in FQDN or IP addres[...]
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Página 35
HandyTone-496 User Manual Grandstream Networks, Inc . 35 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuratio n information of the device. Please backup or print out all the settings before you approach to fo llowing steps. Grandstream will not take any responsibility if yo u lose all the pa[...]
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Página 36
HandyTone-496 User Manual Grandstream Networks, Inc . 36 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control, is an electronic syst[...]
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Página 37
HandyTone-496 User Manual Grandstream Networks, Inc . 37 divided into 24 time slots of 10 ms, and twelve full-duplex acce sses per carrier, for a total of 120 possible combinations. A DECT base station (an RFP, Radio Fixed Part) can transmit all 12 possible accesses (time slots) simultaneously by using different frequencies o r using only one frequ[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 38 FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone). An FXS device will allow any FXO device to op erate as if it were c onnected to the phone company. This makes your PBX the POTS+PSTN for the phone. The FXS Inte[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 39 format and compression/translation of the signa l into Internet protocol (IP) packets for transmission over the Internet or other packet-swi tched networks; the proce ss is revers ed at the receiving end. The terms IP Telephony and Inte rnet Telephony are often used to m ean the same; however[...]
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HandyTone-496 User Manual Grandstream Networks, Inc . 40 i.e. the phone service we use for every ordi nary phone call, or called POT (Plain Old Telephone), or circuit switched network. RTCP Real-time Transport Control Protocol, defined in RFC 3550 , a sister protocol of the Real-time Transport Protocol (RTP), It partn ers RTP in the delivery and pa[...]
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Página 41
HandyTone-496 User Manual Grandstream Networks, Inc . 41 another. UDP does not provide the relia bility and ordering guarantees that TCP does; datagrams may arrive out of order or go m issing without notice. However, as a result, UDP is faster and more eff icient for many lightweight or time-sensitiv e purposes. VAD Voice Activity Detection or Voic[...]