HP (Hewlett-Packard) 2100 ER manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) 2100 ER. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) 2100 ER o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) 2100 ER se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) 2100 ER, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) 2100 ER debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) 2100 ER
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) 2100 ER
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) 2100 ER
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) 2100 ER no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) 2100 ER y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) 2100 ER, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) 2100 ER, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) 2100 ER. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

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    HP SureStore F ibre Channel SCSI Bridge 2100 ER User Guide Edition 3 P art Number C6340-9000 3 F ebruary 2 000 Printe d in: Greele y , CO USA © Copyrig ht 2000 Hewlett- P ackard Company[...]

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    ii Notice This do cument cont ains informa tion tha t is prote cted by cop yright. A ll rights are reserved. No part of this docume nt may be photocopied, reproduced, or tr ans l ated to another language . The information contained in this docume nt is subject to change without no tice . See Appendix C for important safety and regulatory informat i[...]

  • Página 3

    iii 5. Th e warra nty pe riod b egins on th e date of de livery or on the dat e of install ation i f installe d by HP . If cust omer schedule s or delay s HP install ation more than 30 d ays after de livery , warranty begins on the 31st day fr om d eliv ery . 6. W arranty does no t apply to defect s resulting from (a ) imp roper or inadequat e main[...]

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    iv Printing History This gu ide is t he first e dition o f all includ ed materia l. The g uide pri nting date and part numb er indicate the current edition. The printin g date changes wh en a new edition is printe d. (Minor co rrections and updates incorporated at rep rint do not change this d ate.) Edi tion 1: J uly 1 998 Edition 2: De cember 1998[...]

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    v Typographica l Conventi ons The fo llowin g typog r aphic al conve ntions are use d in thi s guide : Ita lic fo nt : Denotes im portant in formation. KEYCAP : D enotes keystr okes. Computer Output : Deno tes informat ion disp layed in th e control pa nel and scr een men u items tha t you select. W ARNIN G W arnings call att ention to a procedure [...]

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    vi In This Guide In this g uide, the follo wing area s are des cribed: Chapter 1 Intro duction: Content s of the parts k it, su pported products , environmental requirements for the F ibre Bridge, and sample co nfigurations. Chapter 2 Settin g Up the Fibre Bridg e: How to install the Fibre Bridge, including rackmounting and cablin g. Chapter 3 O pe[...]

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    Contents vii T a ble of C ontents 1. Introduction Chapter Overview ....................................................................... 1-2 Fibre Bridge Components and Supported Products .................... 1-3 Product Components .............................................................. 1-3 Supported Products ........ .....................[...]

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    viii Contents Making Configuration Changes .................................................. 3-9 Reconfigure the Fibre Channel Address ................................ 3-11 Change the Trace Settings ....................................................3-13 Fibre Channel to SCSI Mapping Configuration .................... 3-14 4. T roubleshooting Gui[...]

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    Contents ix T a ble of C ontents HP FIRST/QUICK FAX Faxback Services ........................... B-5 Electronic Support Services ................................................... B-8 Customer Care Centers .......................................................... B-9 Telephone Support After Warranty ....................................... B-11 C.[...]

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    x Contents[...]

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    Ta b l e s xi T able of T ables T abl e 1-1. Suppli ed Componen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 T abl e 1-2. Suppo rted Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 T abl e 1-3. Ph ysical Specif ications of the Fibre Bridge . . . . . . . . . . . . . 1-6 T abl e 1-4. Loca tion Criter[...]

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    xii Ta b l e s[...]

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    Fig u r e s xiii T a ble of Figu res Figure 1- 1. Sample Fibre Cha nnel Configuration — Basic . . . . . . . . . . . 1-7 Fi gure 1 -2. S am ple F ibre Channe l Co nfigur ation — Minimum Expans ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Fi gure 1 -3. S am ple F ibre Channe l Co nfigur ation — Maximum Exp[...]

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    xiv Fig u r e s[...]

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    1- 1 Introdu ction 1 Introduction[...]

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    1- 2 Chapter 1 Introduc tion Chapter Overv iew Chapter Overview This chap ter provide s the fo llowing in formation: • Fibre Br idge C ompon ents a nd Su pport ed Pr oducts • Choosing a Location • Fibre Cha nnel Configurations[...]

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    Chapter 1 1- 3 Introduc tion Fibre Bridge Component s and Supported Product s Introdu ction F ibre Bridge Components and Supported Products This sect ion include s a list of all part s supplied with th e Fibre Bridg e, produ cts tha t Hewle tt-Packard sup ports for use w ith th e Fibre B ridge, environmen tal considerations , and sample sys tem con[...]

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    1- 4 Chapter 1 Introduc tion Fibre Bridge Comp onents and Supported Product s SCSI Cable s (for Digi tial Linear T ape libraries) 2 Two Single-end ed, 2 meter len gth - 68 p in high de nsi ty . SCSI Cable (for M agnet o-Op tical libraries) 2 Two Single-end ed, 2 meter length - 50-to-68 pin, hig h densit y . Serial Cab le 1 RJ-11 to RJ-11 cab le, in[...]

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    Chapter 1 1- 5 Introduc tion Fibre Bridge Component s and Supported Product s Introdu ction Supported P roducts T able 1-2 sh ows the product s that Hewlet t-P ackar d supports for connection wi th the Fibre Bridge : T able 1-2 Supported Products Product Descripti on HP DL T li braries and au toloaders with single- ended SCSI interfaces Library mo [...]

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    1- 6 Chapter 1 Introduc tion Choosing a Location Choosi ng a Location Physical Specificatio ns The F ibre Bridge is desi gned fo r rackmoun ting. The uni t can be mounted in most standard 19-inc h rack configurations . The physical characterist ics are as follows : T able 1-3 Physical Specif ications of the F ibre Bridge Environmental Specificati o[...]

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    Chapter 1 1- 7 Introduc tion Fibre Channel Configurations Introdu ction Fi bre Cha nnel Config urations The Fibre Brid ge is sup ported i n a basi c configurat ion on D igital Lin ear T ape (DL T) a nd Magneto -Optical (MO) librarie s . The bridge is support in expanded confi gurations on DL T librarie s. A basic con figuration is com p rised of on[...]

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    1- 8 Chapter 1 Introduc tion Fibre Channel Configurations Expanded Configuration ( DL T libraries only) Figure 1-2 and Figure 1- 3 sho ws the Fib re Br idge in tw o possib le expanded confi gurations . These configurat ions are supported o n DL T libraries on ly . F igure 1-2 Sample F ibre Channel Configuration — Minimum Expansio n[...]

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    Chapter 1 1- 9 Introduc tion Fibre Channel Configurations F igure 1-3 Sample F ibre Channel Configuration — Ma ximum Expansion[...]

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    1- 10 Chapter 1 Introduc tion Fibre Channel Configurations[...]

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    2- 1 Setting Up the Fibre B ridge 2 Setting Up the F ibre Bri dge[...]

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    2- 2 Chapter 2 Setting Up the Fibr e Bridge Chapter Overv iew Chapter Overview This chapter provides instructions on comp leting the following setup proc edu res: • Mounting the Fib re Brid ge in a Rack • Installi ng Cables[...]

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    Chapter 2 2- 3 Setting Up the Fi bre Bridg e Mounting the Fibre Bridge in a Rack Setting Up the Fibre B ridge Mounti ng the Fibre Br idge in a Rack Mounting the Fib re Bridge in a rack requ ires asse mbling L-br ackets to the F i bre B r id ge a n d t he n mo un ti n g the L -brac kets t o a rac k. L- br a c ke ts allow the Fibre Bridge to be mount[...]

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    2- 4 Chapter 2 Setting Up the Fibr e Bridge Mounting the Fibre Bridge in a Rack Assemble the L-brackets to the Fibr e Bridge 1. F acin g th e back of th e Fibre Bridge, posit ion th e fi rst L-br acket with the mount ing tab to ward the back of the rack and point ing away from the unit, as sho w n in Figure 2-1 . 2. Insert 6x32 screws through the f[...]

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    Chapter 2 2- 5 Setting Up the Fi bre Bridg e Mounting the Fibre Bridge in a Rack Setting Up the Fibre B ridge Install the Fibre Bridge in the Rack 1. F acing th e back of t he rack, in stall a t otal of f our clip nut s above any existi ng prod uct, two in to ea ch of the rails. Install the clip nuts so that the top n ut align s with the top hole o[...]

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    2- 6 Chapter 2 Setting Up the Fibr e Bridge Installing Cables Installing Cables The Fibre Brid ge can be u sed in either basic or expan ded sy stem configu rations. This section p rovides the step s to ins tall cab les in bo th configurations . NOTE The follo wing sectio n explains ov erall conf iguration cab ling. F or comp lete in stallat ion pro[...]

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    Chapter 2 2- 7 Setting Up the Fi bre Bridg e Insta lling Cable s Setting Up the Fibre B ridge 3. Connect on e en d of the opti cal cable int o the GBIC on the F ibre Bridge and t he other end into the G BIC on the Fibre Ch annel HBA in the hos t. 4. Connect the power co rd from the Fibr e Bridge to an grounded o utlet. 5. Co nfirm that all cable en[...]

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    2- 8 Chapter 2 Setting Up the Fibr e Bridge Installing Cables F ibre Bridge Connect ion, Expanded Configuration Example (DL T Libraries Only) 1. Prope rly sh u t down a l l peri pheral d evice s th at wi ll be conn ected to the Fib re Bridge, including the hub (s). Check wit h the system administrator before turning off power to eithe r hubs or lib[...]

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    Chapter 2 2- 9 Setting Up the Fi bre Bridg e Insta lling Cable s Setting Up the Fibre B ridge F igure 2-4 Fibre Bridg e Connection, Expanded Configuration (Minimum) (DL T Only )[...]

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    2- 10 Chapter 2 Setting Up the Fibr e Bridge Installing Cables F igure 2-5 Fibre Bridg e Connection, Expanded Configuration ( Maximum) (DL T Only )[...]

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    Chapter 2 2- 1 1 Setting Up the Fi bre Bridg e Insta lling Cable s Optical F ibre Channel Cable Options The Fibre Bri dge us es fibe r -optic ca bles av ailable in the lengt hs list ed in Figure 2- 2: T able 2-2 F iber-Optic Cable Opti ons NOTE F or additional information regarding the Fibre Channel environment, configuration, and o ther Fibre issu[...]

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    2- 12 Chapter 2 Setting Up the Fibr e Bridge Installing Cables[...]

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    3- 1 Operating the Fibre B ridge 3 Operating the F ibre Bridge[...]

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    3- 2 Chapter 3 Operating the Fibre Bridge Chapter Overv iew Chapter Overview This chap ter provide s the fo llowing in formation: • P owerin g on the Syst em • Changi ng the Defau lt Setti n gs • Making Configu ration Changes[...]

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    Chapter 3 3- 3 Operating t he Fibre B ridge Power ing on the System Operating the Fibre B ridge Po w e r i n g o n t h e S y s t e m The HP SureStore Fibre Chan nel SCSI Bridg e 2100 E R is conf igured for most Fibr e Channel install ations without i nterve ntion. T he bas ic configuratio n uses one F ibre Bridge connected directly to a Fibre Chann[...]

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    3- 4 Chapter 3 Operating the Fibre Bridge Powering on th e System F igure 3-1 Fibre Bridg e, Back View[...]

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    Chapter 3 3- 5 Operating t he Fibre B ridge Changing the Default Se ttings Operating the Fibre B ridge Changing the Default Settings The ba sic Fibre Bridge co nfiguratio n assumes there is only o ne Fibre Bridge includ ed in the system. If th is is a DL T installa tion and more than one Fibre bridge will be in stalled, o r if there is another Fibr[...]

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    3- 6 Chapter 3 Operating the Fibre Bridge Changing the Default Settings F igure 3-2 Connecting the Se rial Cable 2 1 4 H N o t S u it a b l e fo r H a rd D riv e S u b s ys t e m s 3 1F i b r e B r i d g e 2 RJ-11 conne ctor 3 S erial cable 4 RJ-11 to DB9 a dapte r[...]

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    Chapter 3 3- 7 Operating t he Fibre B ridge Changing the Default Se ttings Operating the Fibre B ridge Serial P ort Setup Before communicating , the P C serial port must be connected to the Fi bre Bridge and terminal emula tion software (Hy perterminal, o r similar) must be in stalled on the host. Configur e the terminal e mulation program to use t[...]

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    3- 8 Chapter 3 Operating the Fibre Bridge Changing the Default Settings T able 3-1 Fibre Bridg e Default Configuration Set tings Serial P ort • Baud rates: 96 00, 192 00, 38400, 5 7600, 11520 0 (baud rate wil l auto-configure ). • No handshak e . • No pa rity . • 8 data bi ts . • 1 stop bit . Fi br e Channel • Ha rd address mode uses ad[...]

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    Chapter 3 3- 9 Operating t he Fibre B ridge Making Configuration Changes Operating the Fibre B ridge Making Co nfigurati on Changes T o make configuration c hanges , follow these st eps: 1. St art your te rminal em ulation a pplicati on software. 2. Pre ss th e ENTER key . The f ollowing menu will display: NOTE The user ma y need to press ENTER sev[...]

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    3- 10 Chapter 3 Operating the Fibre Bridge Making Configuration Changes F igure 3-4 F ibre Bridge Configuration Menu 4. T o initiate a ch a nge, ent er the number of any item on the list. Afte r all c hang es hav e been c omple ted, sa ve t he chang es by pr essin g a on the keyboard. T o mak e changes take effect , restart the Fibre Bridge. CAUTIO[...]

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    Chapter 3 3- 1 1 Operating t he Fibre B ridge Making Configuration Changes Operating the Fibre B ridge Reconfigure the F ibre Channel Addre ss Use the Fi bre Channel Configuratio n menu to change from the hard address mode t o the soft addre ss mode. NOTE The F ibre Bridg e default s etting is ha rd addressing , where the address is preset to 71 (0[...]

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    3- 12 Chapter 3 Operating the Fibre Bridge Making Configuration Changes Selecting the “ Change ALP A V alue (option 2 in the pre vious menu) produ ces th e follow ing lis t of add resses : F igure 3-6 F ibre Channel Addresses 4. Select an address by entering the number before the colon. Pressing any key , except a val id numb er , will dis play a[...]

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    Chapter 3 3- 13 Operating t he Fibre B ridge Making Configuration Changes Operating the Fibre B ridge Change the Trace Settings CAUTION Changing options in the T race Settings menu directly affects the current operati o n of the Fi b re Bridge . Pressi ng U changes the current operating parame ters witho ut rest arting t he Fibr e Bridge. The Trace[...]

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    3- 14 Chapter 3 Operating the Fibre Bridge Making Configuration Changes F ibre Channel to SCSI Mapping Configuration Use the F ibre Channel to SCSI Map ping Configuration menu t o di splay the SCSI de vices that are pre sent on the Fi bre Bridge .[...]

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    4- 1 T roub leshooti ng Guide 4 T roubleshooti ng Guide[...]

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    4- 2 Chapter 4 T roubl eshootin g Guide Chapter Overv iew Chapter Overview This chap ter provide s the fo llowing in formation: • P ossible problems t hat a user may encounter when i nstalling the Fibre Brid ge. • Recom mend ed pro cedu res fo r anal yzin g and solvin g prob lems. • What to do whe n problems cannot be resolved using the docum[...]

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    Chapter 4 4- 3 T rou bleshooti ng Guid e T roubleshooting T roub leshooti ng Guide Troubleshooting This sect ion describe s potenti al problems and solut ions. If you are unable t o diag nose and solve a proble m using th ese guid elines, cont act an HP service rep resentative or y our sales representa tive. By using these sug gested procedures , y[...]

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    4- 4 Chapter 4 T roubl eshootin g Guide T roubleshooting Problem: Cannot T urn On the Hub (DL T Only) If the hub will not power -up, use the follo wing steps before taking furt her action: 1. V erify al l power connections , breakers, and switch settings are working and co rrect. 2. Co nfirm that the power indicat or is illumin ated. 3. V eri fy th[...]

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    Chapter 4 4- 5 T rou bleshooti ng Guid e T roubleshooting T roub leshooti ng Guide 2. Make su re th e librar ies , Fib re Brid ge, and hubs (DL T only) are powered on and conne cted appropriately before powering on workstations . If they were not conne cted, pow ered on, and configu red properly bef ore the NT workstat ion was powe red on, restart [...]

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    4- 6 Chapter 4 T roubl eshootin g Guide T roubleshooting 3. I f the works tation does not d isplay th e SC SI devi ces u nder t he Fib re Channel HB A in the control panel, restart the workstation and then recheck for the appe arance of the library SCSI devices. 4. ( If DL T) Run th e tape dia gnostic ut ility from the NT w orkstati on to verify th[...]

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    Chapter 4 4- 7 T rou bleshooti ng Guid e T roubleshooting 6. V erify SCSI bus operation: Use the serial connection bet ween the NT wor kstatio n and th e Fi bre Brid ge. See Cha pter 3 , “ Fibre Bridge Default Conf iguration Settings , ” on pa ge 3-8 for defa ult s etti ngs an d for steps t o initi ate the fo llowing procedures : • P erform a[...]

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    4- 8 Chapter 4 T roubl eshootin g Guide T roubleshooting[...]

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    A- 1 Fibre Channel Over vie w A F ibre Channel Overvi ew[...]

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    A- 2 Appendix A Fibre Chan nel Ove rview Overview Overview In this app endix, we w ill describe t he followin g: • Defining F ibre Channel • Implementing F ibre Channel • W orking With Fibre Channel • Prob lems wi th F ibre Ch anne l[...]

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    Appendix A A- 3 Fibre Channel Overview De fini ng Fi bre Chan nel Fibre Channel Over vie w Defining Fibre Channel Thi s overview o f Fibr e Chann el is int ended t o briefl y explai n the technolo gy , its p otentia l uses, and poss ible pro blems that a user s hould consider . Individual s requiring more information s hould consider additiona l pu[...]

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    A- 4 Appendix A Fibre Chan nel Ove rview Defining Fibre Channel A fully imp lemente d F abri c system supports over 16 million de vice addresses, allowing a user to s end data from ea ch device at 100 M B per second. Using fiber optic cable , Fibre Channel devices can be spaced at maximu m interv als of 10 km, s upport ing di stribu ted ho sts in a[...]

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    Appendix A A- 5 Fibre Channel Overview Imp lem enti ng Fi br e Cha nne l Fibre Channel Over vie w Implementi ng Fibre Channel Whether de signing a new syste m or enhancing a syst em that is in place , Fibre Channel o ffers signif icant speed and d istance and cost advantage s . Fibre Ch annel w orks with e xistin g syst ems a nd soft ware, with th [...]

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    A- 6 Appendix A Fibre Chan nel Ove rview Working W ith Fibre Channel W orkin g With F ibre Ch annel Fibre Channe l is a trans port proto col. Differi ng from pr otocols s uch as SCSI, Fibre Cha nnel does not use data manipulatio n commands. An addressing scheme with adva nce handshaking requir ements verifies that data was transferred correctly . F[...]

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    Appendix A A- 7 Fibre Channel Overview Worki ng Wi th Fi bre Cha nne l Fibre Channel Over vie w The Fibre Ch annel pro tocol w ill work wh en devices are conn ected or disconne cted while data is bein g transferred becaus e of this additio n a l information. Error detection and recovery at all levels of the protoco l are also p rovided. A fairness [...]

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    A- 8 Appendix A Fibre Chan nel Ove rview Working W ith Fibre Channel Fibr e C hannel devices ma y use eithe r of two modes: soft or hard addressing. Hard addre ssing is similar to the exi sting SCSI app roach. Fibre Ch annel device s can o nl y use t he assi gne d addre ss . If tha t add ress is already being used by another d evice, the Fibre Chan[...]

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    Appendix A A- 9 Fibre Channel Overview Pro ble ms with Fi bre C ha nne l Fibre Channel Over vie w Problems with F ibre Channel Fibre Channe l accommodates many protoco ls and ph ysical interface s . Problems re sult in the attempt t o do many t hings with one solut ion. A warenes s of the potent ial problems he lps users creat e and maintai n relia[...]

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    A- 10 Appendix A Fibre Chan nel Ove rview Problems with Fibre Channel Additional optical ca ble conside rations are as follo ws: • Cable between t wo nodes must use the same core size. NOTE The li mitatio n on m ixing c ore sizes appli es only to cabl e betw een two nodes and is on ly a conce rn when splicing o r connecti ng optica l cables direc[...]

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    Appendix A A- 1 1 Fibre Channel Overview Pro ble ms with Fi bre C ha nne l Fibre Channel Over vie w Laser P ower Control Sy stems There are t wo types of sys tems approved for us e: OFC and non-OF C . These tw o types of cont rol systems can ex ist on the same network, but are not optically compa tible and cannot be hooked up to the same optical ca[...]

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    A- 12 Appendix A Fibre Chan nel Ove rview Problems with Fibre Channel[...]

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    B- 1 Suppor t and Customer Service B Support and Customer Service[...]

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    B- 2 Appendix B Support and Custom er Servi ce Chapter Overv iew Chapter Overview This chap ter contains informatio n to help users ob tain su pplies and obtain support . In this section you wil l find the following: • Supplies a nd Accessories • Hewlett -P ackard Customer Support[...]

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    Appendix B B- 3 Suppor t and Custo mer Servic e Supplies and Accessories Suppor t and Customer Service Supplies and Accessories A full ran ge of supp lies may be or dered throu gh a Hewlet t-P ackard authorized dealer , s ales office , or through HP Direct. T o contact HP Direct, cal l 1-800-227 -8164. Call 1-80 0-752-0900 for the locat ion of t he[...]

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    B- 4 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Hewlett-P ackard Customer Support If a Fibre Bridge fails during the w arranty period, and the troubles hooting gui de and user manual do not sol ve the pr oblem, you can receive su pport by doing th e follow ing: • Consult HP F IRST or QUICK F AX for faxback se rvice[...]

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    Appendix B B- 5 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service Support P ack Service Contract If you purcha sed a Support P ack fro m Hewlett-P ackard to upgrade t h e support leve l, make sure that yo u immediately send in t he registration card. F ailure to submit the Support P ac k registration ca[...]

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    B- 6 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Asia-P acific Australi a (03) 9272 2 627 China (8161 0) 65055280 Hong Kon g 800-96-772 9 India +9 1 (0) 11 682 6031 Indonesia 6221-350 -3408 Japan (3) 3335- 8622 Korea ( 02) 769-0543 Malaysia 800 -1611 New Zeala nd (09) 356 66 42 Philipp ines 632-8 67-3551 Singapo re (6[...]

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    Appendix B B- 7 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service Europe Austria 06 60 63 86 Belgium, Du tch 0800 11906 Belgium, French 0800 17043 Denmark 800 10453 Finland 080 0 13134 France 05 905900 Germany 0130 810 0 61 Ireland 01 662 5525 Italy 1678 59020 Netherla nds 06 022 2420 Norway 800 11319 P[...]

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    B- 8 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Electr onic Sup port Servic es F or 24-hour access to information over your modem: On-line Se rvice Providers T echnical information is available on CompuServe and America Onl ine. Hewlett- P ackard W eb Site Product a nd suppor t informat ion is availabl e on the Hewle[...]

  • Página 79

    Appendix B B- 9 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service Cust omer Care C enters NOTE Contact the Customer Ca re Center in your area for technical ass istance during the warranty of your p roduct. North a nd South A merica (includes Cana da) Monday - Friday , 7 a m - 5 pm M ST (970) 635- 1500 E[...]

  • Página 80

    B- 10 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Israel 09 952 4848 Russia 095 797 35 20 Turkey 0212 221 6 969 Asia-P acific Australi a . +6 1 (3) 8877 8 000 China . +86 10 656 45959 Hong Kon g . 800 96 7729 India . + 9 1 (0) 11 68 2 6035 Indonesia . +62 21 350 3408 Japan . +81 3 3335 8333 Korea . +82 ( 0) 2 3270 070[...]

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    Appendix B B- 1 1 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service T elephone Support After W arranty Before Calling Before call ing , please complete th e followi ng informat ion so th at you will have it ready for the support center repres entative: • Serial number o f product _____ ___________ ___[...]

  • Página 82

    B- 12 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support[...]

  • Página 83

    C- 1 Safety a nd Regulatory C Safety a nd Regulatory Information[...]

  • Página 84

    C- 2 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew Chapter Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, G ermany , Unit ed Kingdom, European Union, a nd Japan.[...]

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    Appendix C C- 3 Safety a nd Regulato ry Informa tion Chapter Overv iew Safety a nd Regulatory CDRH Regulations (USA Only) The Center for De vices and Radio logi cal H ealth ( C DRH) of t he U .S. F ood and Drug Administration implemented regulations for laser pro ducts on August 2, 1976. These reg ulation s apply to laser produ cts manufa ctured fr[...]

  • Página 86

    C- 4 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew[...]

  • Página 87

    Appendix C C- 5 Safety a nd Regulato ry Informa tion Chapter Overv iew Safety a nd Regulatory Herstellerbescheinigung Diese Informa tion steht im Zusammenhang mit den Anfo rderungen der Maschine nl ä rn information sverord nung vom 18 Januar 1 991. Schalldruckpege l Lp < 70 dB(A) • am arbeits platz • normaler be trieb • nach ISO 777 9:198[...]

  • Página 88

    C- 6 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER A PP ARAT HP SureStore F ibre Channel SCSI Bridge - l aitteesee n on asennet tu optist a tiedons iirtoa va rten laserl ä hetin, joker l ä hett ää signaalit s iihen kytketyn optis en k uidun kautta. Op[...]

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    Appendix C C- 7 Safety a nd Regulato ry Informa tion Chapter Overv iew Safety a nd Regulatory English Translation of Finland Regulatory Information Laser Safety CLASS 1 LASER DEVICE HP SureSt ore Fibre Cha nnel SCSI Bridge has a laser trans mitter module installed for optical data transmission. Optical fibre co nnected to the mo dule i s used for d[...]

  • Página 90

    C- 8 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew J apanese VCCI Statement This equ ipment is in the Class A cat egory informat ion technol ogy equipment based on the rules of V oluntary Control Council F or Interference by Information T echnology Equipment (VCCI). When used in a residential area, ra dio interference may be cau[...]

  • Página 91

    Glossa ry Glos-1 Glo ssar y A ANSI An acronym for the American Natio nal Standards Institute , the coordinati ng organizat io n for voluntary stand ards in the Un ited Stat es. Arbitrated loop topol ogy Fi br e Chan nel topo logy t hat prov ides a low-cost solution to attach multiple communi cating ports in a loop witho ut switc hes. Asynchronous S[...]

  • Página 92

    Glos-2 Glossary Glossary F ibre Channel A s witched protocol that allows concurrent communi cation am ong workstations , supercomputers, mainframes , data sto rage devices , and other periperals . Fibre Channel is capable o f transmit ting at rate s exc eeding one gigabit per second in both directions simultane ously . G GBIC An acronym for the Gig[...]

  • Página 93

    Glossa ry Glos-3 Glossary Narrow SC SI A SCSI implemen tation that utilizes a 5 0- pin cable; can be singl e-ended or differen tial. Non-OFC An acronym for Non Open-Ended F ibre Control. This appr oach d oes n ot dr op t he las er power when a cable link is dropped. Non-OFC uses a lower power laser than an OFC system. O OFC An acronym for Open-Ende[...]

  • Página 94

    Glos-4 Glossary Glossary T T opology Th e logical a nd/or physical arrangemen t of stat ions on a netw ork. TCP/IP Transmis sion Control Protocol /Internet Pr otocol. W Wi de SCSI A SCSI implemen tation that utilizes a 6 8- pin cable; can be singl e-ended or differen tial.[...]

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    Index Index 1 A ANSI Glossa ry1 Arbitrat ed loop to pology Glos sary1 Async hronous Glo ssary1 B Basic C onfiguration 1-7, 2-6 C Cable installati on 2-6 – 2-11 CDB Glossar y1 Changing the D efault Settings 3-5 – 3-8 Changing the Trace Setti ng s 3-13 Configura tion Basic 1-7 , 2-6 Expanded 1-8 , 2-8 Making Changes 3-9 Connecting the Seri al Cab[...]