HP (Hewlett-Packard) G350 manual

Overview for the Avaya G250 and Avaya G350 Media Gateways 03-300435 Issue 5 June 2008[...]

© 2008 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full le[...]

Issue 5 June 2008 3 About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Downloading this book and up dates from the web . . . . . . . . . . . . . . . . . 7 Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 4 Overview for the Avaya G250 a nd Avaya G350 Media Gateways VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Rapid Spanning Tree Pro tocol (RSTP) . . . . . . . . . . . . . . . . . . . . . . 47 Port mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Port redundancy . . .[...]

Contents Issue 5 June 2008 5 G250 media module specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Appendix D: G350 technical specificat ions . . . . . . . . . . . . . . . . 71 G350 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 G350 power cord specifications . . . . . . . . . . . . . . . . .[...]

Contents 6 Overview for the Avaya G250 a nd Avaya G350 Media Gateways[...]

Issue 5 June 2008 7 About this book This guide cont ains information that you need to conside r before implementing the Avaya G250 or Avaya G35 0 Media Gateway. Use this guide to learn what the G250/G350 can do and to plan how you will deploy a G250/G 350 in your en vironment. Audience The information in this book is intended for use by Ava ya tech[...]

About this book 8 Overview for the Avaya G250 a nd Avaya G350 Media Gateways Related resources T echnical assist ance Avaya provides resources for technica l assistance within the US and internationally . Within the US For help with: ● Feature administration and system applications, call the A vaya T echnical Consulting Support System at 1-800-22[...]

Sending us comments Issue 5 June 2008 9 International For all international resources, cont act your local Avaya authorized dealer . Sending us comment s Avaya welcomes your comments about this book. T o reach us by: ● Mail, send your comment s to: Ava y a I n c . Product Documenta tion Group Room B3-H13 1300 W . 120th A ve. Westminster , CO 8023[...]

About this book 10 Overview for the Avaya G250 and Avaya G350 Media Gateway s[...]

Issue 5 June 2008 11 Chapter 1: Introduction The Avaya CM Branch Ga teways (A vaya G250 and A vaya G350 Media Gateways) form p art of Avaya ’s solution for extending communication cap abilities from the headquarters of an organization to all collaborative branch locations . Avaya CM Branch Gateways help you provide the same high quality services [...]

Introduction 12 Overview for the Avaya G250 and Avaya G350 Media Gateway s A vaya G350 Media Gateway Overview The G350 is a modular device, adaptable to support dif ferent comb inations of endpo int devices. Pluggable media modules provide interfaces fo r dif ferent types of telephones and trunks. A combination is selected to suit the needs of the [...]

Features Issue 5 June 2008 13 ● T wo built-in line port s to support two analog telephones or in coming analog DID trunks ● One analog trunk (four in the G250-An alog and the G250-DCP) to support a trunk or trunks of the following types: - Lo op start - Ground start (G350 only) - CAMA (G350 o nly) - DIOD (Jap an only) - Survivability features f[...]

Introduction 14 Overview for the Avaya G250 and Avaya G350 Media Gateway s ● Security - RADIUS Authentication support - SNMP traps (v1 and v2 only) sent to the primary controller -S N M P v 3 - SSH Authentication support - VPN support - 802.1x support - Secrets management with Ma ster Co nfiguration Key (MCK) encryption ● Provisioning - Avaya C[...]

G250 physical description Issue 5 June 2008 15 G250 physical description Figure 1: The A vaya G250-Analog Media Gateway Ch assis Figure 2: The A vaya G250-BRI Media Gateway Chassis Figure notes: 1. V1 — ICC/LSP Slot 2. V2 — W AN Media Module Slot 3. Analog port LEDs 4. Analog trunks 5. Analog line po rts 6. System LEDs 7. Console port 8. USB po[...]

Introduction 16 Overview for the Avaya G250 and Avaya G350 Media Gateway s Figure 3: The A vaya G250-DCP Media Gateway Chassis Figure 4: The A vaya G250-DS1 Media Gateway Chassis Figure notes: 1. V1 — ICC/LSP Slot 2. V2 — W AN Media Module Slot 3. Analog port LEDs 4. Analog trunks 5. Analog line po rts 6. System LEDs 7. Console port 8. USB port[...]

G250 physical description Issue 5 June 2008 17 For information about the dif ferent media modules that can be housed in the G250 media module slots, see Chapter 2: Optional components . T able 1: Fixed port s and buttons on the G250 front p anel Port Description TRUNK Four analog trunk ports (G250-Analog Media Gateway , G250-DCP Media Gateway) or o[...]

Introduction 18 Overview for the Avaya G250 and Avaya G350 Media Gateway s ETH LAN POE (G250-Analog, G250-BRI, and G250-DS1) Eight Power over Ethernet (PoE) LAN port s with 80 watts (aggregated for all port s) for connecting IP phones or any Ethernet devices, such as PCs. RST Reset button. Reset s chassis configuration. ASB Alternate Software Bank [...]

G350 physical description Issue 5 June 2008 19 G350 physical description Figure 5: The A vaya G350 Media Gateway Chassis For information about the dif ferent media modules that can be housed in the G350 media module slots, see Chapter 2: Optional components . Figure notes: 1. V6 — high-density media module slot 2. V2 — standard media mo dule sl[...]

Introduction 20 Overview for the Avaya G250 and Avaya G350 Media Gateway s CCA RJ-45 port for ACS (308) cont act closure adjunct box. ETH W AN RJ-45 10/100 Base TX Ethernet W AN port. ETH LAN RJ-45 10/100 Base TX Ethernet LAN port. CONSOLE Console port for direct c onnection of CLI console. RJ-45 connector . USB USB port. Supports the connectio n o[...]

G350 physical description Issue 5 June 2008 21 Figure 6: The G350 front p anel ports and slot s Figure notes: 1. V6 — high-density media module slot 2. V2 — standard media mo dule slot 3. V5 — standard media mo dule slot 4. V1 — slot for standard media mo dule or S8300 server 5. V4 — standard media mo dule slot 6. V3 — standard media mo[...]

Introduction 22 Overview for the Avaya G250 and Avaya G350 Media Gateway s MM342 V2, V3, V4, V5 Provides one universal serial data W AN access port for connecting to a W AN end point device. MM710 V1, V2, V3, V4, V5 Provides one E1/T1 trunk port for connecting an E1/ T1 telephone trunk. MM71 1 V1, V2, V3, V4, V5 Provides eight universal analog port[...]

Issue 5 June 2008 23 Chapter 2: Optional component s The Ava ya G350 Media Gateway is a versatile device with powerful capabilities. T o implement the various services that are supported, a va riety o f swappable internal co mponents called media modules are available. Unlike the G350, the A vaya G250 Media Gateway LAN switching and voice po rts ar[...]

Optional components 24 Overview for the Avaya G250 and Avaya G350 Media Gateway s ! CAUTION: CAUTION: The MM316, MM340, and MM342 are not suppo rted by the Avaya G700 Media Gateway . Do not insert an MM316, MM340, or MM342 media module into an Avaya G700 Media Gateway . S8300 server The S8300 server is a Pentium-based processo r that runs a Lin ux [...]

Supported media modules in the G350 Issue 5 June 2008 25 - The ability to download the A vaya Native Configuration Manager f rom the S8300 server to a PC on the LAN ● Linux operating system (Redhat v8.x) ● Interface for IA770 INTUITY AUDIX Messagi ng, a sof tware-only version of INTUITY AUDIX messaging that resides on the hard drive of th e S83[...]

Optional components 26 Overview for the Avaya G250 and Avaya G350 Media Gateway s ● MF signaling is supported for CAMA port s ● Analog, tip/ring devices, such as single-l ine te lephones with or without LED message waiting indication MM71 1 also support s ● Three ringer loads (ringer equivalency number) for up to 2,000 feet (610 meters) for a[...]

Supported media modules in the G350 Issue 5 June 2008 27 ● Analog tip/ring devices such as single-line telepho nes with or without LED message waiting indication MM714 also support s ● Three ringer loads, wh ich is the ringer equivalency n umber for up to 2,000 feet (610 meters) for all eight ports ● Up to four simult aneously-ringing port s [...]

Optional components 28 Overview for the Avaya G250 and Avaya G350 Media Gateway s Figure 10: The MM716 media module MM312 DCP media module The MM312 DCP media module provides 24 Digit al Communications Protocol (DCP) ports with RJ-45 jacks. The MM312 support s simultane ous operation of all 24 port s. Each port can be connected to a two-wire DCP te[...]

Supported media modules in the G350 Issue 5 June 2008 29 Figure 13: The MM717 media module MM710 E1/T1 media module The MM710 E1/T1 media module terminates a n E1 or T1 trunk. The MM710 has a built-in Channel Service Unit (CSU) so an external CS U is not necessary . The CSU is only used for the T1 circuit. The MM710 features: ● ISDN PRI capabilit[...]

Optional components 30 Overview for the Avaya G250 and Avaya G350 Media Gate ways The circuit-switched c onnections have an A- or Mu-la w option for voice operation. The circuit-switched connections operate as 64-kbp s clear channels when in the data mode. For BRI end points, the MM720 BRI media module support s up to 16 BRI st ations and dat a mod[...]

Supported media modules in the G350 Issue 5 June 2008 31 W AN media modules The G350 support s the MM340 E1/T1 W AN and MM342 Universal Serial Port W AN media modules. MM340 E1/T1 W AN media module The MM340 E1/T1 W AN media module provides a data W AN access port for the connection of an E1 or T1 W AN. Figure 17: The MM340 media module MM342 unive[...]

Optional components 32 Overview for the Avaya G250 and Avaya G350 Media Gateway s LAN media modules The G350 support s the MM314 and MM316 LAN media modules. MM314 LAN media module The MM314 LAN media module provides: ● 24 Ethernet 10/100 Base-T Et hernet access ports with inline Power over Ethernet (PoE) ● One Gigabit Ethernet copper port for [...]

Supported media modules in the G350 Issue 5 June 2008 33 MM316 LAN media module The MM316 LAN media module provides: ● 40 Ethernet 10/100 Base-T Et hernet access ports with inline Power over Ethernet (PoE) ● One Gigabit Ethernet copper port for server connect ion or uplink to another switch or router The MM316 supports 48V DC inline power provi[...]

Optional components 34 Overview for the Avaya G250 and Avaya G350 Media Gateway s Media module slot configurations in the G350 When choosing a combination o f media modules to insta ll in the G350 chassis, consider the slots in which each module type can be hous ed, and the limit ations and recommendations regarding combinations of media modules. P[...]

Supported media modules in the G250 Issue 5 June 2008 35 Combination limit ations in the G350 The following limit ations apply to stat ions and trunks in the G350: ● Up to a total o f 72 stations (any mix of analog, DCP , IP) ● Up to a total o f 60 trunks, subjec t to the following restrictions: - up to 2 E1 (T1) trunks - up to 40 analog trunks[...]

Optional components 36 Overview for the Avaya G250 and Avaya G350 Media Gateway s[...]

Issue 5 June 2008 37 Chapter 3: Summary of services The Branch Gateway (G250 or G3 50) offers vario us services, which are described in Media gateway services on page 37, LAN serv ices on page 45, and WA N s e r v i c e s o n page 47. Media gateway services The A vaya G250 and Avaya G350 Media Gateways provide a telepho ne exchange service, support[...]

Summary of services 38 Overview for the Avaya G250 and Avaya G350 Media Gateway s Physical media — G350 There are various types of telepho nes and lines supported by the G350 and access ports provided for their connectio n. T elephones The G350 support s IP telephones, A vaya DCP telephones, analog tele phones, and BRI telephones. For information[...]

Media gatewa y services Issue 5 June 2008 39 Out side telephone lines The table b elow lists wh ich modules you can use to connect each type of out side line. See Chapter 2: Optional components for more informa tion about each type of port and media module. Physical media — G250 There are various types of telepho nes and lines supported by the G2[...]

Summary of services 40 Overview for the Avaya G250 and Avaya G350 Media Gateway s V oice sof tware The G250 support s telephone calls between a computer on the network running Avaya Softphone so ftware and analog /DCP telephones connected to the G250. Out side telephone lines The table b elow lists wh ich ports you can us e to connect each type of [...]

Media gatewa y services Issue 5 June 2008 41 Supported S8XXX servers The MGCs supported by the A vaya G250 or A vaya G350 Media Gateway includ e both ECCs and ICCs. Both the G250 and the G35 0 support the following MGCs: Note: Note: The S8700 Server cannot be up graded to CM 5.0. See Chapter 2: Optional components for information about the S8300 Se[...]

Summary of services 42 Overview for the Avaya G250 and Avaya G350 Media Gateway s considered stable and is not preserved. Any c hange of st ate in the call prevents the call from being preserved. For example, putting a call on hold during MGC migratio n will cause the call to be dropped. S pecial features, such as conference and transfer , are not [...]

Media gatewa y services Issue 5 June 2008 43 ● The G250/G350 features a dynamic tra p manager , which enables you t o ensure that the G250/G350 sends traps directly to the currently active MGC. If the MGC fails, th e dynamic trap manager ensures tha t traps are sen t to the backup MGC. MGC management The MGC is managed by the A vaya Communi catio[...]

Summary of services 44 Overview for the Avaya G250 and Avaya G350 Media Gateway s ● Assign telephone numbers a nd buttons to special features ● Exchange call switching information with o lder telephone switches that do not support Vo I P For more information about A vaya CM software, see Administra tor ’s Guide for A vaya Communication Manage[...]

LAN services Issue 5 June 2008 45 ! W ARNING: WARNING: Do not enable ETR on port s used for DID. An outside telephone exchange can be co nnected to the trunk port, and an analog t elephone can be connected to the lin e port. All calls are then directed by the analo g relay between the outside line and the analog telephone. A current-loop detection [...]

Summary of services 46 Overview for the Avaya G250 and Avaya G350 Media Gateway s ● Fixed LAN port. The fixed LAN port on the chassi s, connected to the internal LAN switch. The fixed LAN port support s HP auto-MDIX, which automatically detects and corrects the polarity of crossed cables. This result s in simplified LAN installation and ma intena[...]

WAN services Issue 5 June 2008 47 Rapid Sp anning T ree Protocol (RSTP) The IEEE 802.1D (STP) and IEEE 802.1w (RST P) S panning T ree Protocols are supported on the MM314 and MM316 switched LAN port s. Note: Note: STP is not supported in the G250 . Port mirroring Both the G250 and the G350 sup port network traf fic monitoring by port mirroring. Y o[...]

Summary of services 48 Overview for the Avaya G250 and Avaya G350 Media Gateway s Physical media T o use the G250/G350 as the end point device for a W AN, install a W A N media module and connect the W AN line to a port on the media modul e. When you connect a W AN line to a media module, the G250/G350 serves as t he router for the W AN line. Y ou [...]

WAN services Issue 5 June 2008 49 W AN features The G350 support s the following W AN features. The G250 also supports these features, except where otherwise noted. ● T raffic shaping. The traf fic shaping function estimates the pa rameters of the incoming traffic and takes action if it measu res tr affic excee ding agreed paramete rs. The action[...]

Summary of services 50 Overview for the Avaya G250 and Avaya G350 Media Gateway s - Egress QoS List Access control lists define which p ackets shou ld be forwarded or denied access to the network. QoS list s change the DSCP and 802.1p priority of routed packet s according to the packet ch aracteristics. ● Policy-based routing. The G250/G350 featu[...]

WAN services Issue 5 June 2008 51 ● RIP ● OSPF ● Route redistribution ● VRRP ● Fragmentation ● S tatic routes ● Policy based routing ● Distribution lists ● Dynamic IP addresses ● DNS resolver ● Unnumbered IP interfaces ● SYN cookies ● Keepalive p ackets ● Object tracking ● Backup interfaces[...]

Summary of services 52 Overview for the Avaya G250 and Avaya G350 Media Gateway s[...]

Issue 5 June 2008 53 Chapter 4: Management, Security , Alarms and T roubleshooting Management applications The Avaya G250 and Avaya G350 Media Gateways can be managed using any of the following applications: ● Avaya G250 and A vaya G350 Command Line Interfaces ● Avaya G250/G350 Manager and Embedded W eb Manager ● Avaya Integrated Management ?[...]

Management, Securit y, Alarms and Troubleshootin g 54 Overview for the Avaya G250 and Avaya G350 Media Gateway s A vaya G250/G350 Manager and Embedded We b Manager Avaya G250/G350 Manager is a web-ena bled graphi cal administration tool for configuring a single G250 or G350 device. Y ou can use Avay a G250/G350 Manager to configure the G2 50 or G35[...]

Network security fe atures Issue 5 June 2008 55 ● ASG authentication for remote service logins . ASG is a challenge-response authentication method that is more secure than p assword authentication and do es not require a static pas sw o rd . Network security features The Ava ya G250/G350 Media Gateway provides the following ne twork security feat[...]

Management, Securit y, Alarms and Troubleshootin g 56 Overview for the Avaya G250 and Avaya G350 Media Gateway s Front p anel LEDs LEDs on the front p anel of the G250 and G350 and their media modules give a quick overall understand ing of the health of the system and subsystems. Whe n alarms or problems occur , LEDs indicate that a technician’ s[...]

Alarms and troubleshoo ting features Issue 5 June 2008 57 V oIP debugging using RTP-MIB The G250/G350 includes the R TP-MIB feature for debugging QoS-related problems across the V oIP network without any dedicated hardware. During each R TP stream, counters represen ting various QoS metrics increment whenever co nfigured thresholds for the met rics[...]

Management, Securit y, Alarms and Troubleshootin g 58 Overview for the Avaya G250 and Avaya G350 Media Gateway s[...]

Issue 5 June 2008 59 Chapter 5: Document ation The following document ation is available to hel p you implement the G250 or G350 in your environment: ● Installing and Upgrading th e Avaya G250 Media Gateway , 03-300434. Describes how t o install and upgrade the G250, prepare th e G250 for software configuratio n, and perform some basic configurat[...]

Documentation 60 Overview for the Avaya G250 and Avaya G350 Media Gateway s[...]

Issue 5 June 2008 61 Appendix A: G250 and G350 cap acities G250 maximum media gateway cap acities T able 13: G250 media gateway cap acities Description Cap acity Comment s Maximum number of G250 Media Gateways controlled by an external S8500 or S8700-series server 250 This number also applies if a combination of A vaya G700 Media Gateways, A vaya G[...]

G250 and G350 capacities 62 Overview for the Avaya G250 and Avaya G350 Media Gateway s Maximum number of IP phones 12 Limited by the number of V oIP resources used and the calling patterns (V oIP to V oIP conferencing, V oIP to non-V oIP , etc.) Maximum number of analog phones 2 Maximum number of DCP phones 12 G250-DCP only . None in the other G250[...]

G350 maximum media gateway capacities Issue 5 June 2008 63 ! CAUTION: CAUTION: Some capacities may cha nge. For the most up-to-date list, see A v aya Communication Manager System Cap acities T able , 03-30051 1. G350 maximum media gateway cap acities Announcements (V AL) 6 playback channels for playing annou ncements. 10 minutes for G71 1-quality s[...]

G250 and G350 capacities 64 Overview for the Avaya G250 and Avaya G350 Media Gateway s Maximum total number of telephones supported by the G3 50 40 72 Limited by the physical hardware resources and what is supported in ASD Maximum number of IP telephones per G350 Media Gateway 40 72 (using an external switch) Limited by the physical hardware resour[...]

S8300 maximum capacities Issue 5 June 2008 65 Note: Note: The maximum cap acities in Advanced Configuration depend on the specific configuration of the Branch Gateway . Please verify your planned configuration on Avaya Solution Designer (ASD). S8300 maximum cap acities For a complete list of capacities, see A vaya Communication Manag er System Capa[...]

G250 and G350 capacities 66 Overview for the Avaya G250 and Avaya G350 Media Gateway s[...]

Issue 5 June 2008 67 Appendix B: Supported A vaya telephones There are various A v aya telephones support ed by the G250 and G350, including IP , DCP digital, and a nalog telephones. A vaya IP telephones The G250/G350 support the following A vaya IP telephones: ● Avaya 4602 IP T elephone ● Avaya 4602SW IP T elephone ● Avaya 4601 IP T elephone[...]

Supported Avaya telepho nes 68 Overview for the Avaya G250 and Avaya G350 Media Gateway s ● Avaya 6402 and Av aya 6402D Digital T elephones ● Avaya 6408+ and Av aya 6408D+ Digit al T elephones ● Avaya 6416D+ and 6416D+M Digit al T elephone ● Avaya 6424D+ and 6424D+M Digit al T elephone ● Avaya 8403 Digital T elephone ● Avaya 8405B and A[...]

Issue 5 June 2008 69 Appendix C: G250 technical specifications The G250 technical specifications include physica l dimensions and tolerances of the A vaya G250 Media Gateway , power cord specific ations and media module specifications. G250 specifications The table o f technical specifications provides det ailed information o n the physical dimensi[...]

G250 technical specifications 70 Overview for the Avaya G250 and Avaya G350 Media Gateway s G250 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 A WG , 3-conductor (3rd wire ground), type SJT . One end is to be terminated to a n IEC 60320, sheet C1 3 type connector rated 10A, 250V . The other end is to [...]

Issue 5 June 2008 71 Appendix D: G350 technical specifications The G350 technical specifications include physica l dimensions and tolerances of the A vaya G350 Media Gateway , power cord specific ations, and media modu le specifications. G350 specifications The table o f technical specifications provides det ailed information o n the physical dimen[...]

G350 technical specifications 72 Overview for the Avaya G250 and Avaya G350 Media Gateway s G350 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 A WG , 3-conductor (3rd wire ground), type SJT . One end is to be terminated to a n IEC 60320, sheet C1 3 type connector rated 10A, 250V . The other end is to [...]

Issue 5 June 2008 73 Index Index Numerical 802.1x . . . . . . . . . . . . . . . . . . . . . . 55 A ACM, see Avaya Communication Manager Administration for the Avaya G250 and Avaya G350 Media Gateways . . . . . . . . . . . . . . . . . . . . 59 Alarms and troubleshoo ting . . . . . . . . . . . . . 55 Automatic error detection . . . . . . . . . . . . [...]

74 Overview for the Avaya G250 and Avaya G350 Media Ga teways Index G250-BRI . . . . . . . . . . . . . . . . . . . . . 12 front panel . . . . . . . . . . . . . . . . . . . 15 physical description . . . . . . . . . . . . . . . 15 G250-DCP . . . . . . . . . . . . . . . . . . . . 12 front panel . . . . . . . . . . . . . . . . . . . 16 physical descrip[...]

Issue 5 June 2008 75 Index supported in G250 . . . . . . . . . . . . . . . 35 telephony . . . . . . . . . . . . . . . . . . . 25 universal serial data WAN . . . . . . . . . . . . 31 WAN . . . . . . . . . . . . . . . . . . . . . . 31 MGC (Media Gateway Controller) overview . . . . . . . . . . . . . . . . . . . . 40 S8xxx server management . . . . . [...]

76 Overview for the Avaya G250 and Avaya G350 Media Ga teways Index automatic error detection . . . . . . . . . . . . 56 front panel LEDs . . . . . . . . . . . . . . . . 56 LLDP . . . . . . . . . . . . . . . . . . . . . 57 packet sniffing . . . . . . . . . . . . . . . . . 56 SNMP . . . . . . . . . . . . . . . . . . . . . 56 Troubleshooting a nd ala[...]