HP (Hewlett-Packard) 8100 manual

OFFICEJE T P R O 81 0 0 Us er Gui de[...]

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HP Officejet Pro 8100 ePrinter User Guide[...]

Copyright information © 2012 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 5/2012 Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice. All rights reserved. Reproduction , adaptation, or translatio n of this material is prohibited without prior written permission of Hewl[...]

Contents 1 Get started Accessibility......................... ................................................................ ......................... ..............6 Eco............... ..................... .......................... ........................ ...................... ................ ..................7 Manage power................[...]

Print on envelopes......................... ....................................... ........................................... .. .......28 Print on envelopes (W indows)........................................ ................................................. ...29 Print on envelopes (Mac OS X)......................................................[...]

Print quality tr oubleshooting.................................................................................................. ...52 Solve paper-feed problems..................................................................... ................................. 56 Solve problems using HP ePrint and HP websites.....................................[...]

Printer specifications...................................................................................... ................... .......90 Physical specificat ions.... ................................ ................................... ............................ ..... 90 Product features and capacities.......... .................................[...]

B HP supplies an d accessories Order printing supplies online........................................... ................................................... ... 116 Supplies........................ ..................................... ......................................... ................. ... ........116 Ink cartridges and pr intheads........[...]

1 Get started This guide provide s details about how to use t he printer and how to resolve problems. • Access ibility • Eco • Understand the printer parts • Use the print er control panel • Finding the printer model number • Select print media • Load media • Install the accessories • Maintain the pr inter • Update the pri nter [...]

Eco Hewlett-Pa ckard is committed to providing qu ality pro ducts in an environmentally soun d manner. Design for recycling has been inco rporated into this product. For more information, see Environmental product stewardship p rogram HP is committe d to helping customer s reduce thei r environmental fo otprint. HP has provided the se features to h[...]

NOTE: The printer’s Sl eep Mode and Auto Power-Off features are temporarily not available if on e or more of the ink cart ridges are missing. After the cartridge is reinstalled, these f eatures resume. CAUTION: HP recommends tha t you replace any missing cartridges as soon as possible to avoid prin t quality issues and possible ext ra ink usage o[...]

5 (Power) button 6 Control panel 7 Output tray extension 8 Tray 1 Printing supplies ar ea 1 Ink-cartridge access door 2 Ink cartridges Back view 1 2 3 4 1 Ethernet network port 2 Rear universal serial bus (USB) port 3 Power in put 4 Automatic two-sided printing accessory (dup lexer) (continued) Understand the printer parts 9[...]

Use the printer control panel This secti on contains the fo llowing topic s: • Overview of bu ttons and lights • Change prin ter settings • Print reports Overview of buttons and lights For more information about control panel light patterns and messages, see Control panel lights reference. 2 13 4 12 5 6 7 9 11 8 10 Label Name and Description [...]

Label Name and Description 8 HP ePrint button and light . Press to turn on the HP ePrint function and print an information page. The light indicates whether the prin ter is connected to an HP ePrint server. 9 Wireless button and light . Press to turn the wireless netw ork feature on or off. The button is lit when the wireless network is on. 10 Ethe[...]

Select print media The printer is designed to work well with most types of office media. It is best to test a variety of prin t media types before buying l arge quantities. Use HP media for optimum print quality. Vi sit the HP website at www.hp.com for more informati on about HP media. HP recommends plain papers with the ColorLok logo for p rinting[...]

HP Premium Plus Photo Paper HP’s best photo paper is heavyweigh t for producing professional quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerpr ints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and [...]

print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share. To order HP papers and ot her supplies, go to www.hp .com. Go to Shop for Products and Services and select Ink, toner and paper . NOTE: At this time, some portions of the HP websi te are available in English only. Tips for sele cting and us[...]

Load standard-s ize media To load media Use these instructions to load standard media. 1. Pull out Tray 1. 2. Insert the media print-sid e down in the center of the tra y. Make sure the stack of media aligns with the li ne on the width guid e, and is not higher than t he paper stack line on the guide. NOTE: Do not load paper whi le the printer is p[...]

4. Pull out the exte nsion on the output tray. Load envelop es To load envelop es Use these instructi ons to load an envelope. 1. Pull out Tray 1. 2. Insert the envelopes pri nt-side down and load according to the graphic. Make sure the stack of envelop es does not exceed the line marking in the t ray. NOTE: Do not load pape r while the printer is [...]

3. Slide the media guides in the tra y to adjust them for the media size that you have loaded, and th en reinsert the tray. 4. Pull out the ext ension on the output tray. Load cards and ph oto paper To load car ds and photo paper Use these instructions to load photo paper. 1. Pull out Tray 1. Load media 17[...]

2. Insert the medi a print-side down in the cen ter of the tray. Make sure the stack of media aligns with th e line on the width g uide, and is not hig her than the paper stack line on the guide. NOTE: Do not load pape r while the printer is printi ng. 3. Slide the media guide s in the tray to adjust them for the media size that you have loaded, an[...]

3. Slide the media guides in the tra y to adjust them for the media size that you have loaded, and th en reinsert the tray. 4. Pull out the ext ension on the output tray. Install the accessories This section contai ns the following topics: • Install the automatic two-sided printing accessory (duplexer) • Install Tray 2 • Configure trays • T[...]

Install the auto matic two-side d printing accesso ry (duplexer) You can print on bot h sides of a sheet of paper automatical ly. For information on using the duplexer, see Print on both sides (d uplexing). To install th e duplexer ▲ Slide the dup lexer into th e back of the pri nter until th e unit locks in to place. Do no t press the buttons on[...]

4. Connect the powe r cord and turn on the printer. 5. Enable Tray 2 in the printer driver. For mo re information, see Turn on accessories in the printer driver . To load Tr ay 2 1. Pull the tray out of the printer by grasping under the front of the tray . 2. Insert the paper prin t-side down in the center of the tray . Make sure the stack of pa pe[...]

4. Gently reinsert the tray. 5. Pull out the exte nsion on the output tray. Configure tr ays NOTE: Tray 2 is an optional ac cessory. For ordering information, see Order printing supplies online. To configure the t rays, you must have Tray 2 installed and t urned on. By default, the printe r draws media from Tray 1. If Tray 1 is emp ty, the printer [...]

To configure the tr ays 1. Make sure the printer is tu rned on. 2. Perform one of the f ollowing: Embedded web server ▲ Click the Settings tab and cli ck Paper Handling in th e left pa nel. Print driver (Win dows) To configure defaul t tray, complete the followi ng steps: a . Click Start , and then cl ick Printers or Printers and Faxes or Devices[...]

Maintain the printer This section provides i nstructions for keeping the prin ter in top working conditio n. Perform this maintenance procedure as necessary. • Clean the exte rior Clean the exterior WARNING! Before cleaning the printe r, turn off the power and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to [...]

Turn the printer off Turn the printer of f by pressing the (Power) button located on the printer. Wait until the power light tu rns off before unplugging the pow er cord or turning off a power strip . CAUTION: If you incorrectly turn the printe r off, the print carriage might n ot return to the correct position cau sing problems with the ink cart r[...]

2P r i n t Most print sett ings are automatically handle d by the software application. Change t he settings manu ally only when you want to chan ge print quality, print on specif ic types of paper, or use special feat ures. For more information about selecting the be st print media for your documents, see Select print media. Choose a print job t o[...]

3. Make sure the printer you want t o use is selected. 4. To change setting s, click the button that open s the Properties dialog box. Depending on your sof tware application, this butto n might be called Properti es , Options , Printer Setup , Printer , or Prefer ences . 5. Change the pape r orientation on the Layou t tab, a nd paper source , medi[...]

Print brochures (Windows) NOTE: To set print settings f or all print jobs, make the changes in the HP software provided with the pri nter. For more information on the HP software, se e Printer management too ls. 1. Load paper in the t ray. For more information, see Load media. 2. On the File menu in your softwa re application, click Print . 3. Make[...]

• Thick, irregular, or curled edges • Areas that a re wrinkled, to rn, or otherwise damaged Make sure the folds of envelopes you load in the printer are sharply creased. NOTE: For more informati on about printing on en velopes, see the docu mentation available with th e software program you are using. Follow the instructions for your operating [...]

Print photos Do not leave unused ph oto paper in the input tray. The paper might start to curl, wh ich could impair the quali ty of your printou t. Photo paper shou ld be flat before printing. Follow the instructions for your operating system. • Print photos on photo paper (Window s) • Print photos on photo pap er (Mac OS X) NOTE: This printer [...]

6. Click Paper Type/Quality from the pop-up menu, and then select the followin g settings: • Paper Type: The appropriate photo paper type • Quality: Best or Ma ximum dpi NOTE: If you do not see th ese options, click the disclosure tr iangle next to the Printer pop-up menu or cli ck Show Details . 7. If necessary, change the photo and color opti[...]

4. Make sure th e printer yo u want to us e is selected. 5. Select the appropri ate paper size from the Paper Size pop-up menu (if avail able). 6. Click Paper Handli ng from the pop-up menu. 7. Under Destination P aper Size , click Scale to fit paper size , and then select the custom size. 8. Select any other print sett ings that you want, and then[...]

6. From the Borderless Printing drop-down list, selec t Print Borderl ess . 7. From the Output Quality drop-down list, change the option if n ecessary, and then click OK . 8. From the Media drop-down list, se lect the appropriate pap er type. 9. Click OK , and then click Print or OK to begin printing. Print borderless d ocuments or photos (Mac OS X[...]

3. With a document open , click Print on the File menu, and th en click the button that opens the Properties dialog box. Depending on your sof tware application, th is button might be calle d Prop erties , Options , Printer Setup , Printer , or Preferen ces . 4. Under the Print on Both Sides op tions on the Layout tab, select either Flip on Long Ed[...]

3H P e P r i n t HP ePrint is a free service fro m HP that allows you to print to your H P ePrint-enabled printer anywhere you can sen d an email. Just send your documents and photos t o the email address assigne d to your printer when you en able Web Services. No addi tional drivers or software ar e needed. Once you have signed up for a n account [...]

4. In the Web Services Setting s section, click Setup , click Continue , and fo llow the onscreen ins tructions to ac cept the terms of use . 5. If prompted , choose to allow the printer to check for and install printer updates. NOTE: If a printer update is available, the printer will download and install th e update, and then rest art. You will ha[...]

To use HP ePrint, make sure to have the following: • An Internet- a nd email-capable comput er or mobile device • An HP ePrint-capabl e printer on which Web Services h as been enabled TIP: For more inform ation about managing and configuring HP ePrint sett ings and to learn about the la test features, visit ePrintC enter ( www.eprintcenter .com[...]

4 Work with ink cartridges To ensure the best pri nt quality from the printer, you need to perf orm some simple maintenance procedure s. This section provides guidelines for han dling the ink cartridges, instructions for replacing the ink cartrid ges, and aligning and cl eaning the printhead. This secti on contains the fo llowing topic s: • Infor[...]

Check the estimated ink levels You can check the estimated ink levels fr om the printer software or from the printer control panel. For inform ation about using these tools, se e Printer management tools and Use the printer con trol panel. You can also print the Printer Status page to view this information (see Understand the p rinter status report[...]

Replace the ink cartridges NOTE: For information on recycling used ink supplies, see HP inkj et supplies recycling program. If you do not already have replacement ink cart ridges for the printer, see HP suppli es and accessories. NOTE: At this time, some portions of the HP websi te are available in English only. NOTE: Not all cartridg es are availa[...]

Make sure that you insert t he ink cartridge into the sl ot that has the same colored letter as the color you are installing. 6. Repeat steps 3 th rough 6 for each ink cartridge you are replacing. 7. Close the in k-cartridge access door. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be lef t in the printer fo[...]

HP collects a s ampling of the memo ry chips from cartridges returned to HP's f ree return and recycling program (HP Pl anet Partners: www.hp.com/hpin fo/globalcitizenship/ environment/recycle/). The memory chips from this sa mpling are read and studied in order to imp rove future HP printers. HP partners who ass ist in recycling this cartridg[...]

5 Solve a problem The information in thi s chapter suggests solutions to common problems. I f your printer is not operating correct ly and those suggestions did not sol ve your problem, t ry using one of the follow ing support services to obtain assist ance. This section contai ns the following topics: • HP support • General troubleshoot ing ti[...]

Obtain elec tronic support To find support and warrant y information, go to the HP website at www.hp.com/go/ customercare . This website provides information an d utilities that can help you correct many common printer p roblems. If prompted, select your co untry/region, and then cl ick Contact HP for information about call ing for technical suppor[...]

Before you call Call HP support whil e you are in front of the computer and th e printer. Be prepared to provide th e following i nformation: • Model number (for mo re information, see Finding the pri nter model number) • Serial number (locate d on the back or bottom of the printer) • Messages t hat appear when the situati on occurs • Answe[...]

For the most current li st of telephone support numbers, see www.hp.com/go/ customercare . This website provides information an d utilities that can help you correct many common printer probl ems. Chapter 5 46 Solve a problem[...]

After the phone suppor t period After the phone suppo rt period, help is ava ilable from HP at an add itional cost. Help may also be available at the HP online support we bsite: www.hp.com/go/customerca re. This website provid es informatio n and utilities that can help you corre ct many common printer problems. Contact you r HP dealer or call the [...]

• The printer prin ts slowly • The printe r is making some unexpe cted noises • Blank or partial page printed • Something on th e page is missing or incorrect • Placement of the t ext or graphics is wrong The printer shuts down unexp ectedly Check the power and power connections Make sure the printer is connected fi rmly to a functioning [...]

Check any persona l firewall software installed on the computer The personal softw are firewall is a security program that pr otects a computer from intrusion. However, th e firewall might block communication between the computer and the printer. If there is a pro blem communicating with the print er, try temporarily disabling the firewall. If the [...]

Cause: The ink cartridges might have insufficient ink. Insuff icient ink may cause the printhead t o overheat. When the printhead ove rheats, the printer slow s down to allow it to cool. If this did not so lve the issue, try the next solution. Solution 3: Contact HP suppor t Solution: Contac t HP support for service. Go to: www.hp.com/go/customerca[...]

More than one page is bei ng picked For more information on paper-feed problems, see Solve p aper-feed problems. There is a blank page in the file Check the file to make sure t here is no blank page. Somethin g on the page is missin g or incorrect Check the Print Qual ity Diagnostic page Print a Print Qua lity Diagnostic page to h elp you decide wh[...]

Check the page-ori entation setting Make sure the media size an d page orientation selected in the application mat ch the settings in the print er driver. For more information, see Print. Check the printer location a nd length of USB cable High electromagneti c fields (such as those generated by USB cables) can sometimes cause slight distort ions t[...]

Solution 2: Check the in k levels Solution: Check the estima te d ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimate s for planning purposes only. When you rece ive a low-ink alert, consi der having a replacement cartridge available to avoi d possible printing delays. Yo u do not need to re place the ink cartri[...]

logo are indepe ndently tested to meet hig h standards of reliabi lity and print quality, and produce docume nts with crisp, vivid color, bolder blac ks and dry faster tha n ordinary plain p apers. Always make sure the paper you are printing on is flat. F or best results when prin ting images, use HP Advanced Photo Paper. Store specialty me dia in [...]

Solution 6: Print and evalu ate a print quality report Solution: To print a print quality re port • Control pan el: Press and ho ld the (Power) button, press the (Can cel) button seven times, press the (Resume) button two times, a nd release the (Power) button. • Embedded w eb server : Click the Tools tab, click Print Quality Toolbox under Util[...]

If defects are se en on the Print Quality Diagnostic report , follow the steps below: 1. If the Print Qual ity Diagnostic report shows fade d, partial, streaked, or missi ng color bars or patterns, check for depleted ink cartridge s, and replace the ink cartridge that corresponds to th e defective color bar or color pattern . If there is no deplete[...]

Media is not coming out correctl y • Make sure the out put tray extender is fully extended; otherwise, printed p ages may fall off the printe r. • Remove excess media from the ou tput tray. There is a limit to the nu mber of sheets the tray ca n hold. Pages are skewing • Make sure the m edia loaded in the trays is al igned to the paper guides[...]

• Make sure the tray is not overloaded with paper. • Use HP media for op timum performance and efficiency. Solve problems using HP ePrint and HP websites This section provides solu tions to common problems using HP ePrint and HP websites. • Solve problems using H P ePrint • Solve problems using H P websites Solve prob lems using HP ePrint I[...]

TIP: For additiona l help on setting up and using HP ePrint, visit ePrintCenter ( www.eprintcent er.com). Solve problems using HP websites If you are havi ng problems using HP websit es from your computer, check the follow ing: • Make sure the compu ter that you are using is conn ected to the Internet. • Make sure the web browser meets the mini[...]

Follow these sugge stions in order, starting with those li sted in the “Basic wireless troubleshoo ting” section. If you still encou nter problems, follow the sugge stions provided in the “Advanced wirele ss troubleshooting” sect ion. • Basic wireless trou bleshooting • Advanced wireless troubleshooting • After resolving the proble ms[...]

Advanced wireless troubleshoo ting If you have tried the suggesti ons provided in Basic wireless troubleshooting and are st ill unable to connect to your prin ter to the wireless network, tr y the following suggestions in the order presented : • Step 1: Make sure your computer i s connected to your network • Step 2: Make sure that the printer i[...]

To check a wi reless connection 1. Make sure that you r computer's wireless has been turned on. (For more informatio n, see the documentat ion that came with your compu ter.) 2. If you are not us ing a unique network name (SSID), then it is possible that your wireless compu ter could be connected to a nearby network th at is not yours. The fol[...]

A: Make sure the prin ter is on the network 1. If the printer su pports Ethernet networking and is conn ected to an Ethernet network, make sure an Etherne t cable is not plu gged into the back of the printer. If an Ethern et cable is plugged int o the back, then w ireless connectivity is disable d. 2. If the printer is connecte d to a wireless netw[...]

with each other over the net work. For more information, see Configure your firewall software to work with the printer. If you are able to open the EWS, but are st ill unable to use the printer even with the firewall turned off , try enablin g the firewall soft ware to recogn ize the printe r. For more information, see the documenta tion provided w[...]

you have di fficulties printing or connecting to th e printer, make su re the correct version of the printer dri ver is set as the default. 1. Click Start , and then click Printers or Printer s and Faxes or Device s and Printers . - Or - Click Start , click Control Panel , and t hen double-click Printers . 2. Determine if the versio n of the printe[...]

Mac OS X 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Appli cations icon on the toolbar, do uble-click HP Setup Assistant , and then follow the onscreen instructions. Configure your firewall softwa re to work wi th the printer A personal firewall, which is security software running on you r computer, can block n[...]

Solve printer management problems TIP: You can visit t he HP online support websi te at www.hp.com/go/custo mercare for information and utilities that can h elp you correct many common p rinter problems. This section provides solut ions to common problems that involve managing the pr inter. This section contai ns the following topi c: • Embedded [...]

Check the p rinter IP addres s • To check the IP address of the pri nter, obtain the IP address on the net work configuration p age. To print a network configura tion page, press and h old the (Resume) button, and th en press the (Wirel ess) button. • Ping the printer usin g the IP address from the comman d prompt (Windows) or from Network Util[...]

HP softwa re installa tion sugges tions Check the comp uter system • Make sure that your computer is running one of the su pported operating systems. For more informat ion, see System requirements • Make sure that the computer meets at least the minimum system requirements. • In the Windows Devi ce Manager, make sure that the USB drivers h av[...]

◦ Make sure the printer is in stalled on the same subnet as t he computers that use the printe r. ◦ If the install ation program cannot discover the pr inter, print the network configuration page and enter the IP address manual ly in the installation program . For more info rmation, se e Understand the networ k configuration page. • If you ar[...]

1 2 3 4 5 6 1. Printer Information: Shows printer information (such as the printe r name, model number, serial number, and firmware version number), the accessories that are installed (such as the automatic two-side d printing accessory or duplexer), and the connectivity settings. 2. Print Usage Information: Provide s the total number of pages prin[...]

Understand the network configurati on page If the printer is con nected to a network, you can print a net work configuration page to view the network sett ings for the printer. You can use the network configuration page to help troubleshoot network connectivity problem s. If you need to call HP, it is often usef ul to print this pa ge before callin[...]

1. WPS PIN: Sh ows the WPS PIN for you to set up the pri nter on your wireless network using the PIN Method. 2. General Information: Shows inform ation about the current stat us and active connection type of the network, and other information, such as the URL of the embedded we b server. 3. 802.3 Wired: Shows information about th e active Ethernet [...]

Printhead maintenance If you are experiencing p roblems with printing, you might have a problem with the printhead. You should perform the procedures i n the following sections only when directed to do so for resol ving print quality issues. Performing the a ligning and cleaning procedure s unnecessarily can waste i nk and shorten the life of the c[...]

To clean the printhead fr om the embedded web server (EWS) 1. Open the EWS. For more informa tion, see To open the embe dded web server. 2. Click the Tools tab, an d then click Print Quality Toolbox in the Utilities section. 3. Click Clean Printhe ad and foll ow the onscreen instructions. Align the printhead The printer automat ically aligns the pr[...]

Remove and rein stall the printhead 1. Make sure th at the prin ter is turned on. 2. Open the top cover and the ink-cartridge access door. 3. Lift the latch h andle on the print carriage. 4. Remove the pr inthead by lifting it u p and then pulling it out of the printer. Chapter 5 76 Solve a problem[...]

5. Make sure the latc h handle is raised, and then rein sert the printhead. 6. Carefully lower t he latch handle. NOTE: Make sure you lower the latch handle before reins erting the ink cartridges. Leaving the latch ha ndle raised can result in inco rrectly seated ink cartridges and problems printing . The latch must remain down in order to correctl[...]

To clear a jam Use these steps to clea r a paper jam. 1. Remove all media f rom the output tray. CAUTION: Trying to clear a pa per jam from the fr ont of the print er can damage the print m echanism. Always access and clear paper jams through t he automatic two-sided print ing accessory (duplexer). 2. Check the duple xer. a . Push the butto n on ei[...]

4. If you have not fou nd the jam and have Tray 2 installed, pull out the tray and remove the jammed med ia, if possible. If not, do the foll owing: a . Ensure the printer is turned off and di sconnect the power cord. b . Lift the printer off Tray 2 . c . Remove the jammed media from the bottom of the printer or from Tray 2. d . Reposition th e pri[...]

For more informati on about the printer control pa nel, see Use the printer control panel. 2 13 4 12 5 6 7 9 11 8 10 Label Name and Description 1 Printhead align icon . Shows that the printhead requires a lignment. 2 Ink cartridge access door open icon . Shows that the printer 's ink cartridge access door or top cover is open. 3 Out of paper i[...]

Label Name and Description NOTE: Ink level warnings and indicators provi de estimates for planning purposes o nly. When you receive a low on ink message, consider having a r eplacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. Interpreting con trol panel lights Light descri[...]

Light description/Light pattern Explanation and reco mmended action The Power light is on, the Out of Paper icon blinks, and the Resume light blinks. The printer is out of paper. Load paper and press (Resume) button. The Power light is on, and the Access D oor Open icon blinks. The access door or top cover is not closed completely. Make sure the ac[...]

Light description/Light pattern Explanation and recommended ac tion The Power light, the Paper Jam icon , and the Resume light blink. Print media is jammed in the printer. Remove all media from the output tray. Locate and clear the jam. For more inform ation, see Clear jams. The Power light and the Resume light blink. The printer carriage has stall[...]

Light description/Light pattern Explanation and reco mmended action The Power light is on, the Printhead Alert icon blinks, and all ink cartridge icons blink. The printhead is missin g, not installed properly, or damaged. • Ensure the printhead is properly installed. • If the error persists, replace the printhead. For more information, see Remo[...]

Light description/Light pattern Explanation and recommended ac tion The Power light is on, the R esume light blinks, and one or more ink cartridge icons blink. The original HP in k in one or more cartridges has been depleted. If they were sold to you as new, genu ine HP cartridges, they might be cou nterfeit. For more information, see Used, Refille[...]

Light description/Light pattern Explanation and reco mmended action Press the (HP ePrint) button to try connecting again. ◦ If the printer can connect, the HP ePrint light turns on, and the printer pr ints an information page. ◦ If the printer still cannot connect, the HP ePrint light blinks and then turns off. • HP ePrint has been set up bu [...]

A Technical information This section contains the following topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party lic enses Warranty information This section contains the following topics: • Hewlett-Packard limited warranty statement • Ink cartridge w[...]

Hewlett-Packard li mited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP[...]

Ink cartridge w arranty information The HP cartridge w arranty is applicable when the pr oduct is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is n ot dep[...]

Printer specifications This section contains the following topics: • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded web server specifications • Media specifications • Print specifications • HP ePrint and HP website s[...]

Feature Capacity Duty cycle Up to 25,000 pages per month Processor and memory specifications Printer processor ARM R4 Printer memory 128 MB DDR2 System require ments NOTE: For the most current information about supported operating systems and system requirements, visit www.hp.com/go/customercare. Operating system compatibility • Windows XP Servic[...]

• Microsoft Windows Server 2008 Termin al Services • Microsoft Windows Small Business Server 2008 Terminal Service s • Microsoft Windows 2008 Server Terminal Services wi th Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise Server 2 Compatible network protocols TCP/IP Network managem ent Embedded web server (Ability to remotely configu[...]

Media size Tray 1 Tray 2 Duplexer U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)* U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)* A5 (148 x 210 mm; 5.8 x 8.3 inches)* 6 x 8 inches Edge-to-Edge A4* Edge-to-Edge Letter* Env[...]

Media size Tray 1 Tray 2 Duplexer A4 index card (210 x 297 mm; 8.3 x 1 1.7 inches) Hagaki** (100 x 148 mm; 3.9 x 5.8 inches) Ofuku Hagaki** (200 x 148 mm; 7.8 x 5.8 inches) Index Card Letter (216 x 279 mm; 8 .5 x 11 inches) Photo media Photo media (76.2 x 127 mm; 3 x 5 inches) Photo media (102 x 152 mm; 4 x 6 inches) Photo media (5 x 7 inches) Phot[...]

Tray Type Weig ht Capaci ty Tray 1 Paper 60 to 105 g/m 2 (16 to 28 lb bond) Up to 250 sheets of plain paper (25 mm or 1 inch stacked) Photo media 280 g/m 2 (75 lb bond) Up to 100 sheets (17 mm or 0.67 inch stacked) Labels Up to 100 sheets (17 mm or 0.67 inch stacked) Envelopes 75 to 90 g/m 2 (20 to 24 lb bond envelope) Up to 30 sheets (17 mm or 0.6[...]

Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin U.S. Letter U.S. Legal A4 U.S. Executive U.S. St atemen t 8.5 x 13 inch B5 A5 Cards Custom- sized media Photo m edia 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Mac OS X and Linux Envelopes 3.3 mm (0.13 inch) 3.3 mm ([...]

• Maximum number of attachments: 10 NOTE: The printer’s email address must be the only address listed in the “To” line of the email message. • Supported file types: ◦ PDF ◦ HTML ◦ Standard text file formats ◦ Microsoft Word, PowerPoint ◦ Image files, such as PNG, JPEG, TIFF, GIF, BMP NOTE: You might be able to use other types of[...]

Regulatory information The printer meets product requirements from regulatory agencies in your country/region. This section contains the following topics: • FCC statement • Notice to user s in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the pow er cord • GS Declaration (Germany) • Glos[...]

Notice to user s in Korea VCCI (Class B) compl iance statement for users in Japan Notice to users in Ja pan about the power cord GS Declaration (G ermany) Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T . 1 9 Gloss of housi ng of peripheral devices for G ermany Regulatory information 99[...]

European Union Regulatory Notice Products bearing the C E marking comp ly with the following EU Directive s: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC • Ecodesign Directive 2009/125/EC, where applicable CE compliance of this produc t is valid only if powered with the correct CE-marked AC adapter provided by HP. If this pr[...]

Regulatory informati on for wireless products This section contains the following regulatory informatio n pertaining to wireless products: • Exposure to radio frequ ency radiation • Notice to users in Brazil • Notice to users in Canada • Notice to users in Taiwan Exposure to radio frequency radiation Exposure to radio frequency radiation Ca[...]

Regulatory model numb er For regulatory identification purposes, you r pr oduct is assigned a Regulatory Model Number. T he Regulatory Model Number for your product is VCVRA- 1101. This regulatory number should not be confused with the marketing name (HP Offi cejet Pro 81 00 ePrinter) or prod uct number. Appendix A 102 Technical information[...]

Environmental product stewardship prog ram Hewlett-Packard is committed to providing qua lity products in an environmentally sound manner. Design for recycling has be en incorporated into this prod uct. The number of materials has b een kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to[...]

Disposal of waste equ ipment by users in private househ olds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste. Instead , it is your responsibility to dispose o f[...]

Power co nsumptio n Hewlett-Packard printing and imaging equipmen t mark ed with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’ s ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. A[...]

EU battery dire ctive European Union Batter y Directive This produc t contains a battery that is used to maintain data integrity of real time c lock or product settings and is desi gned to last the life of the product . Any attempt to servi ce or replace this battery should be performed by a qualifi ed service technic ian. Directive sur les batteri[...]

RoHS notices (China only) Toxic and hazardo us substance table RoHS notices (Ukraine onl y) Environmental product stewardship p rogram 107[...]

Third-party licenses LICENSE.aes-pubdom--crypto ------------ --------- /* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now AES) * * @author Vincent Rijmen <vincent.rijmen@esat.kuleuven.ac.be> * @author Antoon Bosselaers <ant oon.bossela ers@esat.kuleuven.ac.be> * @author Paulo Ba[...]

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC ULAR PURPOSE AND NON INFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT[...]

All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscap es SSL. This library is free for commercial and non-commercial use as lon g as the following conditions are ahea red to. The following conditions apply to all code found in this distribut[...]

LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EV EN IF ADV ISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed . i.e . this code cannot simply be copied and put under another distribut[...]

PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIREC T, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQ UE NTIAL DAMAGES (INC LUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINE SS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF [...]

acknowledgment: "This product includes software developed b y the OpenSSL Project for use in the OpenSSL Toolkit ( http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, IN CLUDING, BUT NOT LIMITED TO, TH E IMPLIED WARRANTIES OF MERCHANTAB ILITY AND FITNESS F[...]

* 3. Neither the name of the project nor the names of its contributors * may be used to endorse or promote prod ucts derived from this software * without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * I[...]

Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt (zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format). Third-party lic enses 115[...]

B HP supplies and accessories This section provides information on HP sup plies and accessories for the printer. The information is subject to changes, visit the HP website ( www.hpshopping.com) for the latest updates. You may also make purchases through the website. NOTE: Not all cartridges are available in all countries/regions. This section cont[...]

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low on link message, consider havin g a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until pr ompted to do so. HP media To order media such as HP Premium Paper , go to www.hp.com. HP re[...]

CN e t w o r k s e t u p You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded w eb server, a configuration and status tool you access from your w eb browser using an existing network connection to the printer. For more informati[...]

Set link speed You can change the speed at which data is tr ansmitted over the network. The default is Automatic . 1. Open the embedded web server (EWS). For more information, see To op en the embedded web server. 2. Click the Network tab, and then click Advanced in the Wired (802.3) section. 3. In the Link Settings section, click Manual . 4. Click[...]

Creating and using fi rewall rules Firewall rules allow you to control IP traffic. Use firewall rules to allow or dr op IP traffic based on IP addresses and services. Enter up to ten rules, each rule specifyin g the hos t addresses, services, and the action to take for those addresses and services. This section contains the following topics: • Cr[...]

Item Limit Maximum number of user-defin ed address templates. 5 Maximum number of serv ices you can add to a user-defined service template. NOTE: The predefined All Services template is not subject to this limitation and includes all services supported by the print server. 40 Maximum number of services you can add to the policy. For a given rule, o[...]

Before you begin Before you begin setting up the wireless connection , check the following: • The printer is not connected to th e network using a netwo rk cable. • The wireless network is se t up and functioning correctly. • The printer and the computers that use the printer are on the same n etwork (subnet). While connecting the printer, yo[...]

NOTE: To use WPS, make sure your wireless rout er or wireless access point supports WPS. Routers that support WPS often have a Wireless (WPS) button or a button labeled “WPS”. You can use one of the following methods to set up the printer using WPS: • Push Button Method: Use the Wireless (WPS) or WPS button, if available, on your router. • [...]

Mac OS X 1. Open HP Utility. For more information, see . HP Utility (Mac OS X) 2. Click the Applications icon on the HP Utility toolbar . 3. Double-clic k HP Set up Assista nt , and then follow the onscr een instructions. To change from a USB connection to a wireless co nnection Follow the instructions for your operating system. Windows 1. On the c[...]

Overview of se curity settings To help improve the security of the wireless network and prevent unauthorized access, the printer supports many common types of netw ork authe ntication, including WEP, WPA, and WPA2. • WEP: Provides security by encrypting data sent over radio w aves from one wireless d evice to another wireless device. Devices on a[...]

• Turn off administrative access over wireless if possible. If you do this, you need to connect to the router with an Ethernet connection when you w ant to make configuration changes. • Turn off remote administrative access over the Internet on your router, if possible. You can use Remote Desktop to make an encrypted connect ion to a compute r [...]

1. On the computer desktop, click Start , select Settings , click Contro l Panel , and then click Add/ Remove Programs . - Or - Click Start , click Control Panel , and then double-click Programs and Fe atures . 2. Select the printer name, and then click Change/Remo ve or Uninstall/Change . Follow the onscreen instru ctions. 3. Disconnect the printe[...]

D Printer management tools This section contains the following topics: • Toolbox (Windows) • HP Utility (Mac OS X) • Embedded web server Toolbox (Windows) The Toolbox provides mainte nance information about the p rinter. NOTE: The Toolbox can be installed from the HP Softwar e CD if the computer meets th e system requirements. Open the Too lb[...]

This section contains the following topics: • About cookies • To open the embedded web server About cookies The embedded web server (EWS) places very small te xt files (cookies) on your hard d rive when you are browsing. The se files let the EWS recognize y our computer the next time you visit. For example, if you have configured the EWS langua[...]

E How do I? • Get started • Print • Work with ink cartridges • Solve a problem 130 How do I?[...]

F Errors (Windows) Unable to Communicate with Printer The computer cannot communicate with the pr inter because one of th e following events has occurred: • The printer has been turned off. • The cable connecting the printer - such as a USB cable or a netw ork (Ethernet) cable – has been disconnected. • If the printer is connected to a wire[...]

Turn off the printer, and then turn it on again. If the problem persists, contact HP support for service or replacement. Cartridge Problem The ink cartridge identified in the message is missi ng, damaged, incompatible, or inserted into the wrong slot in the printer. NOTE: If the cartridge is identified in the message as incompatible, see Order prin[...]

The cartridge cradle cann ot move Something is blocking the ink cartridge cradle (the p art of the printer that holds the ink car tridges). To clear the obstruction, press (Power) button to turn off the printer, and then check the printer for jams. For more information, see Clear jams. Paper Jam Paper has become jammed in th e printer. Before you t[...]

Document failed to print The printer could not print the document because a problem o ccurred in the printing system. For information about solving printing problems, see Solve printer problems. Printer failure There was a problem with the printer. Usually, you can resolve su ch problems by completing the following steps: 1. Press the (Pow er) butt[...]

Printer supply upgrade The cartridge listed in the message can only be used to upgrad e one printer. Click OK to use it on this printer. If you do not wish to proceed with the supply upgrade for this prin ter, click Cance l Print and then remove the car tridge. Printer supply upgrade successful The supply upgrade was successful. The cartridges list[...]

Do not use SETUP cartridges SETUP cartridges cannot be used after the printer has been in itialized. Remove and install non- SETUP cartridges. For more information, see Replace the ink cartridges. New printhead low on ink The used cartridges listed in the message might not have enough ink to complete one-time startup processes. Solution: Install ne[...]

Problem with printer preparation The printer clock has failed and ink preparation ma y not be complete. T he estimated Ink Level gauge might be inaccurate. Solution: Check the print quality of your print job. If it is not sa tisfactory, running the printhead cleaning procedure from the toolbox might impr ove it. For more information about cleaning [...]

Index A accessibility 6 accessories installation 19 printer status report 71 turn on and off in driver 23 warranty 88 acoustic emissions 97 after the support period 47 align printhead 75 B blank pages, troubleshoot print 50 both sides, print on 33 buttons, control panel 10 C Cancel button 10, 80 capacity trays 94 cards sizes supported 93 tray suppo[...]

lights on control panel illustr ation 81 understanding 81 lights reference 79 lights, control panel 10 link speed, setting 119 load photo 17 tray 15, 16 tray 2 21 load cards 17 load custom-size media 18 load envelopes 16 load media 15 locking trays 22 M Mac OS custom-size paper 31, 32 Print borderless 33 Print photos 30 print settings 27 turn acces[...]

R radio interference reducing 126 regulatory information 101 radio, turn off 118 rear access panel clear jams 77 illustration 9 recycle print cartridges 103 regulatory information 98, 101 regulatory model number 102 replace ink cartridges 40 reports diagnostic 55 print quality 55 printhead 74 Resume button 10, 80 S serial number 71 settings network[...]

regulatory information 101 set up 121 Index 141[...]

142[...]

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P odręcznik użytk o w nik a © 20 12 Hew lett -P ack ard De velopment C ompany , L.P . www .hp.com/go/c ustomer care[...]