HP (Hewlett-Packard) rx4610 manual

Version 0501 hp server rx4610 User Guide[...]

ii Notice The inf ormation con tained in this docum ent is subj ect to c hange w ithout notice. Hewlett-Packard makes no warranty of a ny kind with regard to this material, includ ing, but not limited to , the implie d warranties of m erchantability and fitness for a particula r purpose . Hewlett-P ackard sh all not be liable f or errors containe d[...]

iii Contents 1 Controls, Ports, and Indicators ...................................................................... 1 Introduction ........................................................................................................ 1 Front Panel ..................................................................................................[...]

iv Installing t he Flopp y Disk Drive ................................................................... 29 Installing t he DVD Driv e .............................................................................. 30 Connectin g External SC SI Devices ............................................................. 32 Removing and Installing th e Har[...]

v Boot Priorit y ................................................................................................. 58 Installing Ac cessory Boards ............................................................................. 58 Installing a Hot Swap PCI Board ................................................................. 58 Installing a Non-Hot [...]

vi HP Server rx4610 SEL D ata Tables .............................................................. 120 HP Server rx4610 Sens or Codes .............................................................. 121 BIOS Error CodesMessa ges ........................................................................ 125 Beep Codes .................................[...]

vii Index .................................................................................................................. 188[...]

Chapter 1: Contro ls, Ports , and Indicators 1 1 Controls, Port s, and I ndicators Introduction Before operating the Server, familiarize yourself with the HP Server’s controls, ports, and indicators, as sh own in Figures 1-1 th rough 1-8. Front Panel The front pan el of the HP Se rver provides t he controls and indicators comm only used wh en ope[...]

Chapter 1: Contro ls, Ports , and Indicators 2 Table 1-1. Control Pane l Switch and Indicators Control / Indicator Description Power On/Off This button turns the HP Server power On or Of f. The +12 V standby voltage is On whenever the serv er power cor ds are p lugged in. Reset When press ed, it resets the server and cau ses the power on self-test [...]

Chapter 1: Contro ls, Ports , and Indicators 3 A dditional Front Panel Controls and Indic ators The input and storage devices provide additional front panel co ntrols and indicators, which give control and operation al status to the respectiv e device. DVD Drive The server su pports a slimline IDE DVD drive. This peripheral m ounts directly above t[...]

Chapter 1: Contro ls, Ports , and Indicators 4 Diskette Floppy Drive The server s upports a sl imline IDE disk ette driv e for 1.44 MB and 120 MB medi a. This half-i nch slimline peripheral moun ts directly abov e the top-righ t power bay on the front of the chassis. The drive is mounted on a removable tray that facilitates s ystem assembly and ser[...]

Chapter 1: Contro ls, Ports , and Indicators 5 SCSI Hard Drives The server s upports u p to two hot-sw ap drive carriers containing standard 1-in c h high by 3.5-inch- wide LVDS SCSI hard drives. As part of the hot-swap im pl ementation, driv e carriers with integral heat sinks hous e the drives. Each drive is m ounted in a carrier w it h f our fas[...]

Chapter 1: Contro ls, Ports , and Indicators 6 Pow er Supplies The chassis can be configured wi th three to four powe r supplies. Each power su pply has a dual rating of 800W m inimum over an input range of 180- 264VAC an d 700W min imum over an input range of 90-132VA C. Each su pply is design ed to minimize EMI an d RFI. Each power supply also ha[...]

Chapter 1: Contro ls, Ports , and Indicators 7 Rear V iew The ports and con nectors at the rear are listed below and shown in Figure 1- 6. Figure 1-6 provides a detailed view of the Legacy I/O panel that resides in the upper-right corner of the rear panel. • The power conn ector accepts a standard pow er cable to connect th e HP Server w ith the [...]

Chapter 1: Contro ls, Ports , and Indicators 8 Legacy I/O Panel This board con tains al l legacy I/O connect ions and plugs i nto an edge conn ector on the I/ O baseboard. NOTE The keyboard and m o us e connector mus t be plugged in to the correct ports or t he server will not boot.[...]

Chapter 1: Contro ls, Ports , and Indicators 9 PCI LEDs Each PCI s lot has fou r indicator LEDs : two on the ou tside and tw o on the ins ide of the syst em. The two LEDs for each slot: one amber and on e green are visible from the rear (also inside) of th e HP Server , as sho wn in Fi gure 1-7 . Eight o f the te n PCI slo ts can b e individ uall y[...]

Chapter 1: Contro ls, Ports , and Indicators 10 A ppl y ing Pow er to the HP Server Before apply i ng power to the HP Server, v erify that the keyboard and m ouse are connect ed to the proper ports . The server will not boot with out these devices. Turning on the monitor prior to powering on the HP Serv er allows proper auto-conf iguration of t he [...]

Chapter 1: Contro ls, Ports , and Indicators 11 2. Logoff and exi t the operating sy stem. The f ollowing prompt appears: Shell> 3. At the Sh ell> prompt, press and h old the Pow er button for sev eral seconds . Holding the Po wer button in f or several seconds wi ll po w er do wn the server. 4. Disconnect the pow er cords from t he pow er so[...]

12 2 Opening an d Closing the HP Ser v er Introduction This chapter describes h ow to remove and replace th e front bezel and the HP Server's main cov er. Mounting the Front Bez el The front handles, if not already installed on the HP Server, should be attach ed to the front of th e HP Server bef ore mounting the bezel. 1. Place the handles in[...]

Chapter 2: Opening and Closing the HP Server 13 Figure 2-1. Remov ing and Replaci ng the Front Bezel[...]

Chapter 2: Opening and Closing the HP Server 14 Removing and Replacing the HP Server’s Main Cover The server com es with a removable top cover. Rem oval of this cov er is necessary when installing or re moving ma ny co mponen ts. Yo u do not have to r emove the to p cove r when re movin g or insta lli ng PCI hot pl ug and no n-hot p lug a dapt er[...]

Chapter 2: Opening and Closing the HP Server 15 cover in this directi on diseng ages the hooks on both s ides of the top cove r from th e chassis hous ing. Figure 2-2. Removing t he Cover 9. Lift the top cov er off the ch assis. Replacing the Top Cov e r To replace the cover, com plete these steps: 1. Provide ESD protection by wearing an antistatic[...]

Chapter 2: Opening and Closing the HP Server 16 Figure 2-3. Repl acing the Cov er 7. Close th e 120 mm f a n cov er and tighten th e thumbscrew. If t he door does n ot close then th e top cover ho oks have not full y enga ged into the cha ssis. 8. Replace the PCI adapter boar d cover and in stall the screw that secures it to the top cov er. 9. Clos[...]

17 3 Inst allin g Fans and P ower Supplies Introduction The fans and power su pplies used by the HP Server are h ot swappable. The HP Serv er has f our 172 mm fans located on each side of th e chassis and tw o 120 mm cooling fans located on the top fron t of the chass is. The server has a maximum of four 800 w att autoranging power su pplies locate[...]

Chapter 3: Inst alling Fans and Power Supp lies 18 Hot Sw apping the 172 mm Fans The four 172 mm cooling fans are mounted in pairs on each side of th e chassis. You can hot-swap these fans wi thout turning the serv er system power off . Each fan uses an amber LED located on the fan’s casing to indicate the fan has failed. If it is a failed fan, t[...]

Chapter 3: Installing Fans and Power Supplies 19 Install ing the 172 mm F ans To instal l the 172 mm fan , complete the following procedure: 1. Lift the latch on the fan-access door and open the door. NOTE Verify the connector orientation prior to in stalling the new fan. 2. Slide the new fan into place with the con nector oriented to en gage the s[...]

Chapter 3: Inst alling Fans and Power Supp lies 20 Figure 3-2. Rem oving the 12 0 mm Fans Install ing the 120 mm F ans Follow thes e steps to install a 120 mm fan: 1. Slide the server ou t of the rack far en ough to expose th e fan-access door on the top of the chassis. 2. Unscrew the thum bscrew on the f ront of the fan-access door an d lift the d[...]

Chapter 3: Installing Fans and Power Supplies 21 Hot Sw apping Power Supplies The pow er system con tains four 800-w at t au toranging power su pplies. The t hird bay’s power supply from the left as y ou face the chassis serves a redun dancy function for th e server’s power supply requirements. CA UTION Because of chassis airflow disruption, th[...]

Chapter 3: Inst alling Fans and Power Supp lies 22 Determining Po wer Supply St atus When the am ber po w er supply fa ilure LED on the front of the chas sis turns on, dete rmine which power su pply is defective by checking the three st atus LEDs on each supply . Each power supply has three LEDs that both in dicate whether power is supplied to th e[...]

Chapter 3: Installing Fans and Power Supplies 23 Removing a Power Su pply To remove a pow er supply, complete the following procedure: 1. Lo cate t he po wer supp ly you want to remove . 2. Push the thumb lat ch to unl ock the power s upply handle and pull th e handle down t o undock the su pply. CA UTION Any unused power su pply sl ots must be cov[...]

Chapter 3: Inst alling Fans and Power Supp lies 24 Installing a Po w er Sup ply The power su pply bay shou ld not be vacant for more than f ive minutes when se rver power is on. Disruption of the airflow may cause system cooling to fall below acceptable lev els. T o inst all the new power su pply, compl ete the following procedure: 1. Remove the ne[...]

25 4 Inst alling Mass Storage Devices Introduction The HP Server comes standard with a DVD and a floppy diskette drive. The internal mass storage cages su pport a maximum of two hot swap drive carriers . Each carrier can house a st andard one inch high by three an d half inch wide SCSI-2 or SCSI-3 hard drive. The intern al SCSI drives are mounted t[...]

Chapter 4: Installing Mass Storage Devices 26 4. PS 5. Other Boot Devices IDE DVD drive Flexible disk drive 6. PCI sl ot 1 7. PCI sl ot 2 8. PCI sl ot 3 9. PCI sl ot 4 10. PCI slot 5 11. PCI slot 6 12. PCI slot 7 13. PCI slot 8 14. PCI slot 9 15. PCI slot 10 The SCSI controller chip in terfaces the PCI bus to tw o Ultra3 SCSI bu ses and contains an[...]

Chapter 4: Installing Mass Storage Devices 27 from the factory . The procedures in this s ection describe how to determine drive s tatus, remove a faulty drive, and install a ne w drive. Determining Drive St atus Status LEDs arranged in sets of three over each of the two Hard Disk Bays monitor the s tatus of each drive. Table 4-1. SCSI Drive Status[...]

Chapter 4: Installing Mass Storage Devices 28 Figure 4-1. Remov ing a Hard Disk Driv e 4. Carefully slide the as sembly out of the bay, and place it on an antistatic surface. In stal lin g a Har d Dis k Dri ve Hard disk drives are packaged in their drive carriers for immediate in stallation. They require no assem bly and may be ins talled withou t [...]

Chapter 4: Installing Mass Storage Devices 29 Figure 4-2 Hot S wapping a SCSI Driv e 4. Replace the plastic bezel on the front of the server. Installing Non-Hot Sw ap Drives The HP Server supports a slimline IDE disk ette drive for 1.44 MB and 120 MB m edia and a DVD drive. Both drives are part of the s tandard configuration and moun t directly abo[...]

Chapter 4: Installing Mass Storage Devices 30 3. Disconnect the driv e’s data and power cables from cable adapter PCB at the rear of the drive. 4. Loosen the thumbscrew found at th e rear of the driv e carrier assembly. 5. Slide the drive and the driv e carrier assembly toward the rear of the ch assis so that the front part of the driv e clears t[...]

Chapter 4: Installing Mass Storage Devices 31 Removing the DVD Drive To remove the DVD drive, complete the following procedure: 1. Observe the saf ety and ESD precautions at the beginning of this chapter. 2. Remove th e top cover as des cribed in “Removing and Replacing th e HP Server’s Main Cover” in Chapter 2. 3. Disconnect the drive’s da[...]

Chapter 4: Installing Mass Storage Devices 32 7. Instal l the top cover as des cribed in “Rem o ving and R eplacing the HP Serv er’s Main Cover” in Chapter 2. Connecting Exte rnal SCSI Dev i ces The second SCSI channel B is connected directly to the external VHD (Very High Density) 68-pin SCSI connector on th e rear panel. All external SCSI d[...]

Chapter 4: Installing Mass Storage Devices 33 Installing the Hard Disk Bay To install the Hard Disk Ba y , complete the follo wing steps: 1. Turn off the syst em by using the pow er on/off sw itch on the f ront of th e chassis and rem o ve both AC power cords. 2. If the front bezel is not already removed, remove the bezel. 3. Align the Hard Disk Ba[...]

Chapter 4: Installing Mass Storage Devices 34 Removing and Installing the SCSI Backplane The SCSI Backplane resides on the back of the Hard Drive Bay. It is accessed by rem oving the Hard Disk Bay. Remov ing the SCSI Backp lane To remove the SCSI Backplane, com plete t he f ollowing steps: 1. Remove t he Hard Disk Bay as described i n “R emoving [...]

Chapter 4: Installing Mass Storage Devices 35 Installing the Front Panel Board The Front Panel Board disp lays server information. The m odule is attac hed to the front of the Hard Disk Bay, which must first be rem oved to gain access to the Fron t Panel Board. Removing the Fr ont Panel Module To remove the Front Panel module, complete the follo w [...]

36 5 Inst allin g A d ditional Me mory Introduction This chapter provides the procedures f or opening the Processor/Mem ory Complex, installing a memory board, in stallin g DIMMs, and ins talling memory board DC-to-D C converters . Tools Required Use an anti-static service kit (3 M 8501/8502/8503 or equivalent). This kit includes a static-dissip at[...]

Chapter 5: Installing A dditional Memor y 37 Removing the Processor/Memory Complex The Process or/Memory C omplex mounts mem ory boards to th e processor board an d forms a m odule that you can rem ove from the m ain system chassis. To access this m od ule, y ou need to remove the access door on th e side of th e chassis and remove th e four screws[...]

Chapter 5: Installing A dditional Memor y 38 8. Rotate the two extraction le vers on the sides of the module to ej ect it from the Sidep lane board connector. Figure 5-2. Removi ng the Process or/Memory Complex WARNING Fully l oaded, the Process or/Memory Com plex weighs 36 pou nds (16.33 kg ). Mini mally c onfigur ed, thi s comp lex wei ghs 24 pou[...]

Chapter 5: Installing A dditional Memor y 39 Figure 5-3. Memory Board DC-DC Converters Removing and Installing Memor y Boards Two Mem ory Boards reside i n the Processor/Mem ory Complex : one is on top of the complex an d the other underne ath. Y ou ca n remove o r inst all the se me m or y boa rds. Removing Memory Boards Two memory boards exist, o[...]

Chapter 5: Installing A dditional Memor y 40 9. Place the memory board on a clean ESD-protected su rface. Figure 5-4. Memory Boards Installing M emory Boards Two memory boards exist, one plugged in to each side of the Processor Baseboard (the top and the underside of the Processor/Memory Complex). This proced ure describes the ins tallation process[...]

Chapter 5: Installing A dditional Memor y 41 6. Tighten the two captiv e screws at the end of the extraction handle. 7. Place the two board clam ps along the sides of the memory board such that the s crews align with their respective holes. 8. Secure th e two board clamps with the two board clam p screws. 9. Place the bracket with the thum b screw [...]

Chapter 5: Installing A dditional Memor y 42 Installing and Remo v ing DIMMs The BIOS automatically detects, sizes, a nd initializes the memory array, depending on the type, size, and speed of the installed DI MMs. It reports the memory size and allocation to the system through t he configuration reg isters. DIMMs reside in the Processor/Mem ory Co[...]

Chapter 5: Installing A dditional Memor y 43 DIM M 32 DIM M 31 DIM M 24 DIM M 23 DIM M 16 DIM M 15 DIM M 8 DIM M 7 DIM M 28 DIM M 27 DIM M 20 DIM M 19 DIM M 12 DIM M 1 1 DIM M 4 DIM M 3 DIM M 1 DIM M 2 DIM M 9 DIM M 10 DIM M 17 DIM M 18 DIM M 25 DIM M 26 DIM M 5 DIM M 6 DIM M 13 DIM M 14 DIM M 21 DIM M 22 DIM M 29 DIM M 30 3 4 2 1 Figure 5-5. DIMM [...]

Chapter 5: Installing A dditional Memor y 44 Removing DIMMs You may need to rem o ve a DIMM modu le to downsize your memory configuration or to replace a defective DIMM. 1. If the system i s already ins talled and working , power down the sys tem. Refe r to Chapter 1, "Con trols, Ports, and In dicators. " WARNING The power supply will con[...]

Chapter 5: Installing A dditional Memor y 45 Figure 5-6. Memory Board DC-to-DC Converters Installing the Processor/Memor y Complex To replace the Processor/Memory Complex , complete the follo w ing procedure: 1. Orient the Pro cessor/Memory Complex so that the high dens ity connector is positioned to slid e into th e Processor/Mem ory Bay and conne[...]

Chapter 6: Installing an A dditional Processor 46 6 Inst allin g an Additional Proces sor Introduction Each processor is pack aged in a Slot M pin array cartridge. Depending on the configuration, your system has two to four process ors. Each process or is powered by a 48V power pod, located ad jacent to the processor on the processor board. A ttach[...]

Chapter 6: Installing an A dditional Processor 47 Figure 6-1. Sy stem Board Set Removing the CP U Thermal Dummy CPU thermal dummies must be ins talled where a processor is absen t to properly direct cooling airflow. Therefore, the CPU thermal dummy must b e removed before installing an additional processor. Complete the followin g procedure to remo[...]

Chapter 6: Installing an A dditional Processor 48 Installing an Additional Processor This secti on provides the i nstructions f or installing an additional processor. If only tw o processors are to reside in the server, both processors must reside on the top half of the Processor/Mem ory Complex. CA UTION The processor is s ensitive to static elect[...]

Chapter 6: Installing an A dditional Processor 49 Figure 6-2. In stalling the Mi croprocessor 10. Place the power pod into pos ition on the Process or Baseboard. Ensu re that the engaging tab is to the rear of the retention module (RM) and then slide it forward to engage its connector on the processor. Figure 6-3. Connectin g the Power Pod[...]

Chapter 6: Installing an A dditional Processor 50 11. Place the triple beam into position by lowering it down over the proces sors/power pod or t he CPU thermal d ummy. 12. Connect the Y-cable to each power pod. Figure 6-4. Pla cing the Trip le Beam Over the Processor s 13. Secure the tripl e beam into place by tightening the t op captive screw s a[...]

Chapter 6: Installing an A dditional Processor 51 Removing a Processor Use this procedure to rem ove a processor an d its heatsink. The h eatsink is attached to the back of the processor. If a processor is not replaced, a CPU thermal dummy must fill t he slot to ensure proper cooling of the uni t. CA UTION Always wear a w rist-strap and use a stati[...]

Chapter 6: Installing an A dditional Processor 52 Installing a CPU Thermal Dumm y CPU thermal dummies must be ins talled where a processor is absen t to properly direct cooling airflow. Complete the follo wing procedure to install a CP U thermal dummy: Observe the saf ety and ESD precautions at the beginning of this chapter. If you are installing a[...]

Chapter 6: Installing an A dditional Processor 53 Removing the Processor Basebo a rd To remove the processor baseboard, com plete t he f ollowing procedure. 1. Observe the saf ety and ESD precautions at the beginning of this chapter. 2. Remove t he Processor/Mem ory Complex from the system as des cribed in “ Removing the Processor/Memor y Co m pl[...]

Chapter 6: Installing an A dditional Processor 54 Installing th e Board in a Sy stem with Three or Four Microp rocessors When installing a board th at contains three or f our microprocessors, com plete the following procedure: 1. Place the bottom half of the Processor/Memory Complex on a clean ESD-protected w ork surface. The bottom half of the com[...]

Chapter 6: Installing an A dditional Processor 55 Figure 6-7. Th e Triple Beam 16. Install the proces sors and power pods into th e bottom half of the Process or/Memory Com plex as described in “Installing an Additio nal Processor” in Chapter 6. 17. Install the triple beam and the metal baffle. 18. Install the mem ory board int o the bottom h a[...]

Chapter 6: Installing an A dditional Processor 56 7. Install the CPU thermal dummies into the bottom half of the Processor/Mem ory Complex as described in “Insta lling a CPU Therm al Du m my” in Chapter 6. 8. Instal l the memory board in to the bott om half of the Processor/Mem ory Complex as des cribed in “R emoving and Ins talling Memory Bo[...]

Chapter 7: Installing Accessory Boards 57 7 Inst allin g A c cessor y Boards Introduction The HP Server h as ten I/ O expansion sl ots availabl e. PCI slots P1-P2 are 64-bi t/33 MHz non -Hot Plug I/O expans ion slots . PCI slots P3-P10 are 64- bit/66 MH z PCI Hot Plu g I/O ex pansi on slots . The PCI expansion slots are contained in fou r PCI segme[...]

Chapter 7: Installing Accessory Boards 58 Boot Priority The Server’ s boot priority (BIOS search order for a boot drive) s hould be considered w hen selecting a PCI slot on th e system board. This is es pecially important if y ou are installing a board that requires an early num ber i n t he boot order. The b oard's boot pri ority is set by [...]

Chapter 7: Installing Accessory Boards 59 the sy stem. The LEDs operate different ly depending u pon the operatin g system installed. Pleas e refe r to yo ur ope rating s yste m’s ma nual. To install a hot swap hot plug P CI I/O board, complete the following steps: 1. I f your ser ver is o pera ting, use your o perat ing syste m or GUI app licati[...]

Chapter 7: Installing Accessory Boards 60 Figure 7-2. O pen the PCI PHP Mech anism Securing the Board at the Rear of t he Chassis 10. If you are adding a new board, rem ove the perforat ed rear panel cover in the s lot you’re using by push ing it out f ro m inside the chass is. 11. Press the PCI bo ard down fi r mly until it seats in its slot. CA[...]

Chapter 7: Installing Accessory Boards 61 Refe r to Chapter 1, "Con trols, Ports, and In dicators. " WARNING The power supply will continue to pr ovide standby current to the HP Server until the power cable is disconnected. 2. Disconnect the pow er cables and any external cables conn ected to the HP Server. If necessary , label each one t[...]

Chapter 7: Installing Accessory Boards 62 7. Lift the rear cov er to expose the n on-hot plug PCI adapter board cover. 8. Loosen the screw that secures the n on-hot plug PCI adapter board c over. 9. Grasp the cov er b y i ts exposed, long side and lift the cover over th e non-hot plug boards away from the chassis. You can completely remove the cove[...]

Chapter 7: Installing Accessory Boards 63 19. Attach any cables to the PCI adapter board y o u jus t installed. 20. Close the rear part of the top cov er and tigh ten the two th umbscrews . 21. Attach the pow er cords. 22. Push the system back into place into th e equipment rack. 23. Power on any attached periph eral devices. 24. Power on the syst [...]

Chapter 7: Installing Accessory Boards 64 11. Press the center of the rocker sw itch that secures the end of the board nearest the rear of the chassis. When the mechanism clicks open, rotate it all the wa y down f ro m the outside of t he chassis. 12. Carefully gras p the adapter board and gen tly slide it up and out of the system. Be sure n ot to [...]

Chapter 8: Server Management 65 8 Server Manage ment Boards Introduction The server man agement features are implem ented using three microcontrollers: th e Baseboard Management C ontroller (BMC), the Intelligent Chassis Management Bu s Controller (ICMB) controller on th e Legacy I/O board, and the Hot -Swap Cont roller (HSC) on the Power Distribut[...]

Chapter 8: Server Management 66 • Processor presence m onitoring • Speaker ‘Beep’ capability on standby and when system is powered up • Itanium process or SEEPROM interface • Processor temperature monitoring • Hot plu g PCI sl ot status monitoring • Processo r bus speed setting • Chassi s fan failur e light c ontr ol • Chassi s [...]

Chapter 8: Server Management 67 • Pr ovides a path fo r mana geme nt infor matio n via S CSI • Retrieves drive fault status, Backplan e temperature, and fan failure information via IPMB • Queries the status of the power distrib ution board by retriev ing infor m ation from the BMC via the IPMB • Control s drive powe r-on and pow er-down , f[...]

Chapter 8: Server Management 68 I/O Baseboard The I/O Baseboa rd resides in the upper rear of the ch assis and plug s into the Si deplane. After removing all th e PCI I/O boards, you can rem ove the I/O Baseboard. Removing the I/O Baseboard To remove the I/O bas eboard, com plete the follo w ing procedure: 1. Observe all safety and ESD precautions [...]

Chapter 8: Server Management 69 12. Remove all DC-DC conv erters from the Sideplane. Figure 8-2. Remov ing the Sideplane DC-DC Conv erters 13. Loosen the two captive screws that h old the plastic shield over the I/O Baseboard. T hese screws also secure th e baseboard tray to th e server chassis. 14. Remove the PCI LED cable. 15. Remove the plastic [...]

Chapter 8: Server Management 70 21. Remove the nine screws and th e two hex jackscrews that s ecure the video connector to the I/O Baseboard in order to sepa rate it f rom the I/O Baseboard t ray. Install ing the I /O Baseb oard To install the I/O Baseboard , com p lete the following procedure: 1. Observe all safety and ESD precautions for h andlin[...]

Chapter 8: Server Management 71 Sideplane Board The Sideplane is attached inside the lef t wall at the rear of the chassis. It receives the I/O Baseboard as well as the Power Dis tribution Board (T-Docking ). To remove the Sideplane you must remove the Pow er Distribut ion Board (T-Dock ing), th e I/O Baseboard, and the Proces sor/Memory Complex. R[...]

Chapter 8: Server Management 72 7. Tilt the Sidep lane u p and out o f th e chassis. 8. Remove th e two retaining screw s from the Sideplane to remove t he mounting pl ate. Figure 8-5. Remov e the Sid eplane Installing the S ideplane Board To install the Sideplane board, com plete t he following st eps: 1. Observe all safety and ESD precautions for[...]

Chapter 8: Server Management 73 WARNING Make sure that the rack is anchored securely, s o it will not tip w he n the s erver chassis is extended. 4. Pull the chassis o ut of the rack as far as it will go. 5. Loosen the two thumbscrews in th e back of the chassis that secure th e rear cover. 6. Lift the rear cov er to expose the n on-hot plug PCI ad[...]

Chapter 8: Server Management 74 Legac y I/ O Board The Legacy I/ O Boa rd is p lugged into the I/O B asebo ard in the rear o f the cha ssis. I t is acc essible onl y when you remo ve or li ft the no n-hot plug P CI ad apter board cover . Removing the L egac y I/O Board To remove the Leg acy I/O Board, complete the following procedure: 1. Observe al[...]

Chapter 8: Server Management 75 Ser ve r Man age ment Cable DVD Cable Flo ppy Di sk Drive Cab le Figure 8-6. Remov ing Legacy I/ O Board 14. Remove both IDE cables (DVD and F loppy Disk Driv e) from the Legacy I/O board by grasping the en ds of the cable connectors an d rocking them out of their respectiv e connectors. 15. Carefully lay the board c[...]

Chapter 8: Server Management 76 8. Close the plastic latching mechanism that secures the end of the board nearest th e front of the chassis. 9. Instal l the non-hot plug PCI adapter b oard cover by aligning the sl otted hinge i nto the chassis housing, clos ing the cover, and secu ring the cover screw . 10. Close the rear part of the top cov er and[...]

Chapter 8: Server Management 77 Changing the Le gacy I/O Board Battery The lithium battery on the Legac y I/O board po w ers the real-time clock (RTC) for three to four years in the absence of power. When the battery w eakens, it lose s voltage and the system settin gs stored in CMOS RAM in the Real Time Clock (such as th e date and time) can be w [...]

Chapter 8: Server Management 78 Power Distribution Board (T-Doc king) The Power Di stribution Board (T-Docking ) resides in the u pper front half of the chassi s above the 172 mm fans . You can access it by removing the top cover of the ch assis and removing the Hard Drive Bay . Removing the Power Distribution Bo ard (T-Docking) 1. Observe all safe[...]

Chapter 8: Server Management 79 Figure 8-7. Remov ing the Power Distribution Board (T- Docking)’s Top Bracket 10. Remove th e 12 V DC-DC convert er from the t op of the Pow er Distribu tion Board (T- Docking). 11. Remove the fan, DVD, and floppy drive cable power con nector from the Pow er Distribution Board by squeezing the lock tab and carefu l[...]

Chapter 8: Server Management 80 Figure 8-8. Remov ing the AC Distribution Bra cket 13. Loosen the six captive thum b screws secu ring the Power Distribution Board plastic ov erlay. Remove the overlay. 14. Remove the two hot swap drives f rom the Hard Drive Bay. 15. Remove the four screws securing the Hard Drive Bay and pull the ba y completely out [...]

Chapter 8: Server Management 81 Figure 8-9. Rem oving the H ard Drive Bay from the Chassis 16. Disconnect th e two 172 mm fan cables f rom the bottom side of th e Power Dis tribution Board (T-Docking ). You can access these cables from the em ptied Hard Drive Bay. 17. Lift the sm all handle m o unted t o the top of the Powe r Distributi on Board (T[...]

Chapter 8: Server Management 82 Figure 8-10. Remov ing the Po wer Distribution Board (T-Docking) Installing the P ower Distribution Bo ard (T-Docking) To install the Po w er Distributio n Board ( T-Docking), co m plete the followin g procedure: 1. Remove the U-shaped h andle on the original Power Distribution Board (T-Docking) and attach it to the [...]

Chapter 8: Server Management 83 12. Install the brack et between the 120 mm fan hous ing and the AC in put bracket. Make su re that the fan cable can reach the connector on the Power Distribution Board (T-Dockin g). 13. Install the Server Management cable. 14. Connect the power and data cables to the DVD and LS120 drives . 15. Install th e power su[...]

84 9 Connecting the Monitor , Ke yboard, and Mo use Introduction The PS/2 compatible keyboard an d mouse conn ectors as well as the connection for th e mo nitor are mount ed on the rear p anel of t he serve r. The keyboa rd, mouse, and monito r shou ld be p lugged i n before pow eri ng up the HP Server rx4610. The BIOS detects t hese peripherals an[...]

Chapter 9 Connecting the Monitor, Key bo ard, and Mouse 85 NOTE The two USB connectors are reserved for prin ters, scanners, and ex ternal modems, but n ot the keyboard or m o us e. If you have a cons ole switch box, ref er to the sw itch box's user guide f or inst ructions on conn ecting the keyboard, m ouse, and m onitor. 2. If a LAN connect[...]

Chapter 10: Confi guring the HP Server 86 10 Config uring the HP Server Introduction This chapter provides instr uctions for the utilities provided with your HP Server. It s upplemen ts the basic in stallation steps provided in the “HP Serv er rx4610 In stallation Guide”. The CD-ROM shipped w it h y our server contains the latest infor m ation [...]

Chapter 10: Configuring t he HP Server 87 and allows you to use the utility. For more information on entering and using the utility, refer to “Using BIOS S etup” in this chapter. 2. POST begins runn ing. POST checks the drive carriers , processors, memory, k eyboard, and most ins talled peripheral dev ices. Duri ng the memory t est, POST displa[...]

Chapter 10: Confi guring the HP Server 88 EFI Shell A simple, interactive environm ent that allows EFI device drivers to be loaded, EFI applications to be laun ched, and operatin g systems to be booted. In addition, the shell also pr ovides a set of basic comma nds used to manage fil es and the syste m environment variables. For more information on[...]

Chapter 10: Configuring t he HP Server 89 Table 10-1 describes each menu item in the Boot Main tenance Menu. Table 10-1. Boot Maintenance Menu Options Option De scription Boot from a File Autom atically adds EFI appli cations as boot options or allows y ou to boot from a specific file. When you choose this option, the system searches all the EFI Sy[...]

Chapter 10: Confi guring the HP Server 90 Option De scription Exit Returns control to the EFI Boot Manager main menu. This wi ll display the active boot dev ices, including a possible inte grated shell (if the implementation is so constr ucted) . The Extensib le Firmware Interface (EFI) Shell The EFI Shell is an EFI application that allows othe r E[...]

Chapter 10: Configuring t he HP Server 91 Command Description endfor Delim iter for loop cons tructs (scripts only ) endif Delimiter for IF THEN constructs (scripts only ) err [level] Sets or displays error level for var i n <set> Loop cons tructs (scri pts only) goto label J umps to label locations (scripts only) gui d [-b] [snam e] Dum ps k[...]

Chapter 10: Confi guring the HP Server 92 Server Man agement C onfiguration Utility The Server M anageme nt Co nfigurat ion Uti lity (SM Con fig) is an E FI-ba sed pr ogra m used to vi ew or modi fy the Se rver M anage ment f irmwar e con figura tion d ata . The fir mwar e confi gurat ion is maintained by the BMC. The executable program for the uti[...]

Chapter 10: Configuring t he HP Server 93 When you select an item fro m the Config menu, the utility reads the con figuration data of that item from the BMC an d creates a setup page con taining those values. The se tup pages may have drop- down box es, edit box es, and/or button s. Use the <Tab>, <F5>, or Down arrow keys to move forwar[...]

Chapter 10: Confi guring the HP Server 94 Fault Resilient Booting (FRB) Setup Fault Resilient Booting (FRB) allows a multiprocess or system to boot in case the bootst rap processor (BSP) fails. FRB3 Timeout FRB3 refers to the level of FRB in wh ich a timer is started at sy ste m power up or hard reset. The BIOS stops this timer i n th e po wer- on [...]

Chapter 10: Configuring t he HP Server 95 PEP Ac tions Enables or dis ables Plat form Even t Paging (PEP) a ctions when an event filter is triggered. PEP sends a p hone page when an event triggers the filter. Default=Enabled. Pow er Down Enables or disables sy stem pow er down when an ev ent filter is triggered. Default =Enabled. Reset Enables or d[...]

Chapter 10: Confi guring the HP Server 96 EM P Feature Description Access Mode Set the times during sys tem op eration wh en EMP access over the specified port is available. The choices are: • Pre-boot only . T he EMP i s automa tically activated when th e system is powered off and duri ng POST. • Always Active. The serial port is always dedica[...]

Chapter 10: Configuring t he HP Server 97 EM P Feature Description Set Password If set, this password restricts EMP access throug h the direct serial connection or modem. Select the Set Passw ord button to display the passw ord setup page f or clearing or setting th e password. You m u st select <Save> in the previous setup p age to clear or [...]

Chapter 10: Confi guring the HP Server 98 DPC/LAN (Di rect Platform Control /LAN) S etup The Direct Platform Control (DPC)/ L ocal Area Network (LAN) setup pag e lets you configure the following BMC LAN-Alert features. DPC/L A N Feature Description LAN Access Mode Sets the remote access mode. The choices are: • Disabled. A remote system cannot in[...]

Chapter 10: Configuring t he HP Server 99 DPC/L A N Feature Description Set Password If set, this pas sword restricts DPC LAN access. Select the Set Pass word button to display the passw ord setup page f or clearing or sett ing the passw ord. The passw ord setup page consi sts of two edit box es, one to enter a passw o rd, anothe r to confirm, and [...]

Chapter 10: Confi guring the HP Server 100 2. Immedi ately begin press ing <F2> repeatedly un til you see video. If the serv er has an Administrator pas sword configu red, you are prompted to en ter the password. If th e server doe s not have a pass w or d con figured the Main screen of the BIOS Setup Utilit y appears. For information on the [...]

Chapter 10: Configuring t he HP Server 101 Main Table 10-4 desc ribes the m enu items avai lable on the Main screen . Default v alues appear in brack ets. Table 10-4. BIOS Setup Main Screen Menu Items Menu Item Default Value Description BIOS Versi on [bios_version _number] The currently loaded version of BIO S. You c annot cha nge t his value. It i[...]

Chapter 10: Confi guring the HP Server 102 Advanced Table 10-5 des cribes the m enu items available on the A dvanced screen. Fiv e menu items exi st on this screen. Each of t hese items contains sub-menus that in turn can also lead to subsequ ent sub-menus. Default values appear in brackets. Table 10-5. BIO S Setup Adv anced Screen Men u Items BIOS[...]

Chapter 10: Configuring t he HP Server 103 BIOS Setup Advanced Screen M enu Items Primar y Menu Item Sub Menu Items Value Description Parallel Port [Auto] Enable Disable Determines Parallel Port configurat ion at boot time. Auto causes the server to determine the Base I /O address and interrupt to use for the port. Enable requires you to suppl y th[...]

Chapter 10: Confi guring the HP Server 104 BIOS Setup Advanced Screen M enu Items Primar y Menu Item Sub Menu Items Value Description Prim ary IDE Master [drive_id] Not Installed A drive-specific identif ier for the prim ary IDE master dev ice currently installed in the syste m. Clicking on the value display s two subsequ ent sub-menu ite ms: Type [...]

Chapter 10: Configuring t he HP Server 105 BIOS Setup Advanced Screen M enu Items Primar y Menu Item Sub Menu Items Value Description CPU Work Aroun ds [Auto] Manua l Enters su bmenus that allow you to configure Pro cessor Dispe rsal, DET stalls and other process or setting s Memory Re lated Items Enters su bmenus that allows you to configure Syste[...]

Chapter 10: Confi guring the HP Server 106 Security Table 10-6 des cribes the m enu items available on the S ecurity screen. D efault values appear in brackets. Table 10-6. BIO S Setup Security Screen Menu Items Menu Item Default Value Description Administ rator Password Is [Not Ins talled] Installed The current A dministrator passw ord. T o set th[...]

Chapter 10: Configuring t he HP Server 107 Service Boot [Disabled] Enabled Enabling this item will allo w you to boot into Service Partition Boot m ode. The item will be automaticall y reset to “Disabl ed” on the nex t system boot. Exit Table 10-8 des cribes the m enu items available on the Ex it screen. Default values appear in brack ets. Tabl[...]

Chapter 10: Confi guring the HP Server 108 Running the SE LViewer Utility Follow these steps to run the SELViewer Utility: 1. Boot to the EFI Sh ell. 2. Change to the SE LVIEW directory located on the EFI Based Offline Utilities d isk. 3. Load the IPMI dri ver by typing th e following command: load ipmi.efi 4. Ru n the uti lit y b y typi ng the f o[...]

Chapter 10: Configuring t he HP Server 109 Graphical User Int erface The SEL Vi ewer main window i s base d on a multi-c olumn format. The data is display ed in seve ral columns as follo ws: Num Count of t he sy stem even t being displ ayed. Starting with 1 and in creasing by one for each event. Timestamp Date in ho ur:day:four digit year format an[...]

Chapter 10: Confi guring the HP Server 110 Option Description Open T his option allows the user to open the existing SEL file Save As Save As can be used to save SEL data to a file i f SELVIEW is being run from the LS120 driv e. The file will be saved to the LS120 diskette. Exit This optio n allow s the user to exit the utility.[...]

Chapter 10: Configuring t he HP Server 111 Pull-Dow n Menu – SEL The SEL pull-down menu includes option s for reloading SEL entries f rom the server, clearing the SEL entries, viewing SEL properties, and so rting the entries by different column fields. T hese options are f urther described in th e table below . Table 10-12. SEL Menu Options Optio[...]

Chapter 10: Confi guring the HP Server 112 General Help This optio n displays a detailed description on how to use the SEL Viewer. The he lp window is divided in to two windows . The top window lists all the main top ics and the bottom one displays the description about th e topic currently selected. Users can select differ ent to pics u sing t he [...]

Chapter 10: Configuring t he HP Server 113 Navigation Use the keystrokes indicated i n Table 10-13 to navigate the SDR Viewer Utilit y’s main windo w : Table 10-13. SDR Vie wer Utility Navigation Keystroke o r Combination Description ↑↓ Navigat e up and down menu items or scroll t hrough displa yed SDR infor m ation. ← → Navigate between [...]

Chapter 10: Confi guring the HP Server 114 Pull-Dow n Menu – File The File pull-down menu includes m enu ite ms for op enin g and saving data files. T hese options are further described in the sections below. Table 10-14. SDR Viewer Utilit y File Menu Selections Menu Selection Description File Open Allo w s y ou to op en an ex istin g SDR data fi[...]

Chapter 10: Configuring t he HP Server 115 Menu Selection Description Compact Sensor Record SDR Type 02h Entity Asso ciation SDR T ype 08h Generic Device Locator Record SDR Type 10h FRU Device Locator SDR Type 11h Manage ment Controller Devi ce Locator Record SDR Type 12h Manage ment Controller Confir m ation SDR Type 13h BMC M essage Channel Infor[...]

116 1 1 T roublesh ooting Introduction If you are having problems with instal ling your HP Server or boot ing it up, this ch apter provides information on the different too ls available f or co mmon inst allation problems, troubleshooting operational problems and error messages. Common Installation Problems The following sections contai n g eneral [...]

Chapter 11: Troublesh ooting 117 6. If you suspect a h ardware error, follow thes e steps: a. L og users off the LAN and po wer down the HP Server. b. Extend the HP Server ou t of the rack and rem ove the top cover. c. Sim plify the HP Server configuration to the minimum required: ∗ Monitor ∗ Keyboard ∗ Mouse ∗ 1 hard dis k drive an d 1 fle[...]

Chapter 11: Troublesh ooting 118 4. Check the proces sors for bent pins. If the HP Serv er Powers On but Fails POST (Power-On Self Test) Use this checklist to check for the following problems wh en the HP Server fails POST : 1. Clear CMOS an d see if the HP Server boots . Check the HP Server's ref erence label for inst ructions on clearing CMO[...]

Chapter 11: Troublesh ooting 119 vi. Ensure all disk driv e power and data cables are securely a nd properly connected, at the rear of each driv e. v ii. Verify the mass storage conf iguration with the cabling and sw itch diagrams. viii. Replace the HP Server cover. ix. Replace all power cords an d power cables. x. T urn on the monitor. xi. Turn on[...]

Chapter 11: Troublesh ooting 120 1. Check the seating of the IDE cables and power cables. 2. Check that the IDE drives are en abled in the BIOS Setup. HP Server rx4610 SEL Data Tables The tables in this appendix provide inform ation on the S EL viewer data on th e HP Server rx4610 server platf orm.[...]

Chapter 11: Troublesh ooting 121 HP Serv er rx4610 Sensor Codes Senso r Ty pe Senso r Number Sensor Nam e 00 Spare Sensor 09 Spare Sens or 1 14 Spare Sens or 2 01 Temperature 01 Backplane (HSC TeeDock) Temperature 02 HSC SCSI Backplane Temperature 21 Processor 0 Core Temperature 22 Processor 1 Core Temperature 23 Processor 2 Core Temperature 24 Pro[...]

Chapter 11: Troublesh ooting 122 19 SCSI TERM V olt 11 1A SCSI TERM V olt 12 41 Processor 0 P ower Good 42 Processor 1 P ower Good 43 Processor 2 P ower Good 44 Processor 3 P ower Good 45 Processor Board 1.5 Volt Power Good 46 Processor Board 1.5 Volt FOK 47 Processor Board 1.8 Volt Power Good 48 Processor Board 1.8 Volt FOK 49 Processor Board Sys [...]

Chapter 11: Troublesh ooting 123 52 Upper Memory Board D2D_0 53 Upper Memory Board D2D_1 54 Lower Mem ory Board D2D_0 55 Lower Mem ory Board D2D_1 56 SP 3.3 Volt CPU 57 SP 3.3 Volt _1 D2D 58 SP 3.3 Volt _2 D2D 59 SP 5 Volt_1 D2D 5A SP 5 Volt_2 D2D 5B Hot Swap 12 Volt D2D 09 Pow er Unit 01 Powe r Unit Status 02 Pow er Un it Redu ndan cy 0D Hot Swap [...]

Chapter 11: Troublesh ooting 124 3F Hot Pl ug PC I Slot 9 40 Hot Plu g PCI S lot 10 23 Watchdog 03 BMC Watchdog C7 OEM C7 2B Processor 0 Fan Boos t Tem perature 2C Processor 1 Fan Boost T em perature 2D Processor 2 F an Boost Temperature 2E Processor 3 Fan Boos t Tem perature 2F Upper Mem ory Board Fan Boos t Temperatu re 30 Lower Mem ory Board Fan[...]

Chapter 11: Troublesh ooting 125 BIOS Error CodesMessages The follow ing list defin es the BIOS error codes on the HP Serv er rx4610 serv er syst em. All BIOS error codes messages , when encountered, appears on the v ideo and are logged i n the SEL un less it is full. The system ev ent log record for these BIOS error codes h as a sensor ty pe of [...]

Chapter 11: Troublesh ooting 126 8103: BIS T Failu re : Process or in sock et M3 8110: In ternal error(IERR ): Processor in socket M0 8111: In ternal error(IERR ): Processor in socket M1 8112: In ternal error(IERR ): Processor in socket M2 8113: In ternal error(IERR ): Processor in socket M3 8120: Thermal trip f ailure: Processor in socket M0 8121:[...]

Chapter 11: Troublesh ooting 127 84FF: S y stem E vent Log Full 8C02: ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROW S WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY SUGGESTED THAT YOU RESET T HE SYSTEM NOW. ALL OWING T HE SYSTEM TO CONTINUE TO BOOT MAY RESULT IN UNSTABLE SYSTEM B EHA VIO R AND/OR HARD DISK CORRUP TION. 8C51: Erro r in mem ory[...]

Chapter 11: Troublesh ooting 128 8C6F: Error i n m emory subsystem : Lower Board, DIMM 3 1 8C70: Erro r in mem ory subsys tem: Lowe r Board, DIMM 32 8C71: Erro r in mem o ry subsystem: U pper Board, DIMM 1 8C72: Erro r in mem o ry subsystem: U pper Board, DIMM 2 8C73: Erro r in mem o ry subsystem: U pper Board, DIMM 3 8C74: Erro r in mem o ry subsy[...]

Chapter 11: Troublesh ooting 129 8C91: DIMMs mapped out: Lower Board, 1 - 4 8C92: DIMMs mapped out: Lower Board, 9 - 12 8C93: DIMMs mapped out : Lower Board, 17 - 20 8C94: DIMMs mapped out : Lower Board, 25 - 28 8C95: DIMMs mapped out: Lower Board, 5 - 8 8C96: DIMMs mapped out : Lower Board, 13 - 16 8C97: DIMMs mapped out : Lower Board, 21 - 24 8C9[...]

Chapter 11: Troublesh ooting 130 Table 11-1. BMC Beep Codes Code Description 1-5-1- 1 FRB failure (processor f ailure) 1-5-2- 1 No processors inst alled/detected 1-5- 4-2 Pow er control f a ul t. Power- good dropped ou t. This beep code occurs during run time 1-5- 4-4 PWRGD- BUF failu re. System did not as sert pow er- good on pow er-up. Check inst[...]

Chapter 11: Troublesh ooting 131 Types of Memory Tests The HP Server rx4610 platform memor y test is separated into the following three indi vidual tests: • First Ro w Memory Test • Base M emory Test • Extended Memory Test Each of th ese tests have different functions an d are explained separately. First Ro w Memory Test Description The First[...]

Chapter 11: Troublesh ooting 132 Table 11-2. First Ro w Detecti on Order Order Row Board DI MM 1 C Upper 5-8 2 D Upper 13-16 3 E Upper 21-24 4 F Upper 29-32 5 8 Upper 1-4 6 9 Upper 9-12 7 A U pper 17-20 8 B Upper 25-28 9 4 Low er 5-8 10 5 Lower 13- 16 11 6 Lower 21- 24 12 7 Lower 29- 32 13 0 Lower 1- 4 14 1 Lower 9- 12 15 2 Lower 17- 20 16 3 Lower [...]

Chapter 11: Troublesh ooting 133 2. Clear CMOS via the f ront panel or via clear CMOS jumper in order to clear previous defe ctive DIMM history . 3. Pow er on the sys tem. Error Log ging The defectiv e row/DIMM(s) foun d during this test cannot be log ged to the S EL or reported on s creen. Case 2 The sys tem is popul ated with only one row of mem [...]

Chapter 11: Troublesh ooting 134 “First row test” - displayed on the upper LC D line “0064 MB” - di splayed on the lower LCD l ine “ALL DIMM MAP OUT” - display ed on th e upper LCD lin e User Act ion 1. Replace the first row of DIMMs. On repacing the DIMMs, make sure the si ze and HP part numbe r match. 2. Clear CMOS via the f ront pane[...]

Chapter 11: Troublesh ooting 135 Where ‘n’ ref ers to the DIMM number. Examp le: Consider a sys tem that is popu lated with two rows of 256 MB DIMMS in th e upper board rows 1- 4 and 5-8. If a single bit mem or y error was detected in DIMM 5 during t he first row mem o ry test and if no errors were found during the base memory test, the followi[...]

Chapter 11: Troublesh ooting 136 1. Determine the location of the row of defective DIMMs fro m th e error message or by running the EFI based SELViewer Utilit y or by running either the Intel Server Control (ISC) or Direct Platform Control (DPC) to read th e System Event Log (SEL). Replace the defective DIMMs (in the example it is 5- 8). On replaci[...]

Chapter 11: Troublesh ooting 137 Upon reset, you will see the follo w i ng m essages on the LCD and the system will halt: “First row test” “0064 MB” “ALL DIMM MAP OUT” User Act ion 1. Determine t he first row of DIMMs using the s canning order def ined in Table 11-2. Repla ce the firs t row of DIMMs with known good DIMMs. On replacin g [...]

Chapter 11: Troublesh ooting 138 Case 3 The sys tem is popul ated with m ore than one row of memory, the first row memory test encounters a SBE (Singl e Bit Error), and the base row te st en counters memory errors but n ot on all the ro w s. In this case, the BIOS will write the f aili ng row fro m first ro w test into CMOS history, map out the fir[...]

Chapter 11: Troublesh ooting 139 (in the example it is 5- 8). On replacing the DIMMs, make sure the si ze and HP part number matc h. 2. Clear CMOS via the f ront panel or via clear CMOS jumper in order to clear previous defe ctive DIMM history . 3. Power on the system to cont inue. Error Log ging The defectiv e row/DIMM(s) foun d during this test c[...]

Chapter 11: Troublesh ooting 140 User Notifica tion The BIOS will try to map out de fectiv e rows found during base memory test but will end up in an infini te reset loop. “First row test” - displayed on the upper LC D line “0064 MB” - displayed on the lower LCD line “BASE MEMORY TEST” - display ed on th e upper LCD lin e “ERRORS IN M[...]

Chapter 11: Troublesh ooting 141 counts the memory as the test is being performed. When the test is co m pleted, the n um ber in this line should equal th e number in the second line. A fourth line, “Memory Errors Detected”, will occur on ly if the memory test found errors on this latest test pass. It wi ll not occur if the memory test found er[...]

Chapter 11: Troublesh ooting 142 A second set of messages will b e seen later in the POST , which in dicates wh ere the memor y test found errors . The sequence is as follows: Error in memory subsystem: (Lower/Upper) Board, DIMM XX ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY SUGGESTED THAT YOU[...]

Chapter 11: Troublesh ooting 143 A second set of messages will b e seen later in the POST that indicates where the memory test fo und errors. The sequ ence is as follows: 8C81: Error in memory subsystem: Upper Board, DIMM 17 8C82: ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY SUGGESTED THAT YOU [...]

Chapter 11: Troublesh ooting 144 A borti ng the Memory T est Users are given the option to abort the mem ory test by pressing the s pacebar. The following string will appear on th e bottom of the screen when executing the extended memory test: Press spacebar to abort memory test. However, this method will only work for the extended m emory test, bu[...]

Chapter 11: Troublesh ooting 145 Setup Dialog The BIOS setup (F2 ) m enu ha s the following selections: ->Advanced->Chipset Configuration->Memory Related Items: Table 11-3. Me mor y Test Setup Items Name Selection Comments Syste m ECC Enabled Default Disabled First Ro w Test Interval 4 cach e line per 16 MB Default Every location Base Memo[...]

Chapter 11: Troublesh ooting 146 8C59: Erro r in mem ory subsys tem: Lowe r Board, DIMM 9 8C5A : Error in mem ory subsyst em: Lower Board, D IMM 10 8C5B: Erro r in mem ory subsys tem: Lowe r Board, DIMM 11 8C5C: Error i n mem ory subsys tem: Lowe r Board, DIMM 12 8C5D: Error in memory subsys tem: Low er Board, DIMM 13 8C5E: Error in mem or y su bsy[...]

Chapter 11: Troublesh ooting 147 8C7B: Erro r in mem or y subsystem: Upper Board, DIMM 11 8C7C: Error i n mem ory subsys tem: Upper Boa rd, DIMM 12 8C7D: Error in memory subsys tem: Upper Boa rd, DIMM 13 8C7E: Error in mem or y su bsystem: Upper Boa rd, DIMM 14 8C7F: Error i n m emory subsyst em: Upper Board, D IMM 15 8C80: Erro r in mem o ry subsy[...]

Chapter 11: Troublesh ooting 148 8C9D: DIMMs mapped out : Upper Board, 5 - 8 8C9E: DIMMs mapped out: Upper Board, 13 - 16 8C9F: D IMMs mapped ou t: Upper Board, 21 - 24 8CA 0: DIMMs mapped out : Upper Board, 29 – 32 DIMMUTIL Dimmutil will map out DIMMS that are inst alled in the hp server rx4610. The prog ram will identify the DIMM location (slot[...]

149 12 Part s Inform ation Exploded View – Hot Sw ap and Display 2 5 3 1 1 4 6 Figure 14. Hot Swap Co mponents[...]

Chapter 12: Parts Information 150 Exploded View – Processor/Memory Access 3 Figure 15. Proc essor/Mem ory C omplex Access[...]

Chapter 12: Parts Information 151 Exploded View – Processor/Memory Complex 7 8 9 10 12 11 13 28 29 Figure 16. Proc essor/Mem ory Co mplex[...]

Chapter 12: Parts Information 152[...]

Chapter 12: Parts Information 153 Exploded View – Server Management Boards Figure 17. Server Ma nagement Boards – Exploded Vie w[...]

Chapter 12: Parts Information 154 Exploded View – Power Distribution Board and IDE Dri v es 23 24 25 26 27 Figure 18. T-Docking Board and IDE Drives[...]

Chapter 12: Parts Information 155 Replaceable Parts List The item s in this l ist and th e correspond ing item num bers in the respec tive Ex ploded Vi ews appl y to the HP S erver, except where noted. NOTE T he item num bers listed below are us ed with t he part illus trations in order to identif y the nom enclature of the part. If a s ystem boar [...]

Chapter 12: Parts Information 156 Figure 16. Processor/M emory Compl ex Item No. Part Des cription Part Numb er 7 256MB DIMM 512MB D IMM 1GB DIMM A6168-67 001 A6169-67 001 A6170-67 001 8 733MH z /2M B CPU Ass y 800MH z /4M B CPU Ass y A6165-67 001 A6448-67 001 9 Y-Cable A6153-67 012 10 CPU Power Pod A6165-67 040 11 Memor y Board A6153-67 002 12 The[...]

Chapter 12: Parts Information 157 Figure 18. Power Distribution Board and IDE Drives Item No. Part Description Part Numb er 23 Internal SCSI Cabl e A6153-67 015 24 Po wer Dist. Board (T -Dock) A6153-67 006 25 Server Mgm t Cable A6153-67 016 26 DVD Ass y A6153-67 030 27 LS-120 Ass y A6153-67 029 * 12V D2D A6153-67 028 * LS-120 Co nnector Bo ard A615[...]

158 Appendix A Specifications Introduction This appendix provides the power requirements, operating conditions (environmental require m ents), physical requ irements, hardware specifications, an d video resolutions of the HP Server. The system board layout is provided in Figure A -1. Figure A-1. Sy stem Board Lay out Requirements The following tabl[...]

A ppendi x A : Specifi cations 159 120 VAC 4.6 A 200/208 VA C 3.2 A 220/230 VA C 2.8 A In-r ush Cur rent 25 A Output Voltages +48 V +12 V stan dby Operatin g Powe r 256 W C ontinu ous Table A-2. Env ironmental Requirement s Paramet er Conditions Temperature Operating 5 °C to 35 °C (41 °F t o 95 °F). Non- operating Humi dity Operating 20% to 80%[...]

A ppendi x A : Specifi cations 160 Table A-3. Wei ght and Dimensions Weight Approx . 150 lbs (68.1 kg.), de pending on confi gura tion – e xclud es keyb oar d and moni tor . Height 31.12 cm (12.25 inch es, 7U) Width 44.45 cm (17.5 inches ) Depth 71.12 cm (28.0 inches ) Required front clearance 7.62 cm (3 in ches) Required rear clearance 20.32cm ([...]

A ppendi x A : Specifi cations 161 4 8 16 32 Displa y Mode Refresh Rate Hz 8 16 24 32 8 16 24 32 8 16 24 32 8 16 24 32 6 4 0 x 4 8 0 6 0 - 2 0 0 8 0 0 x 6 0 0 4 8 - 1 8 0 1024 x 7 68 4 3 - 140 1152 x 8 64 4 3 - 100 43 47 60 70 74 75 85 90 1280 x 1024 100 Connector Pinouts and Boardset Locations VGA Video Port 1 5 15 10 11 6 Figure A-2. Video Port C[...]

A ppendi x A : Specifi cations 162 Pin Signal Pin Signal 7 GND 15 DDCCLK 8 GND Keyboard and Mouse 3 4 6 5 2 1 Figure A-3. Key board and Mouse Connectors The PS/2-compatible conn ectors share a comm on housing; but they are not functionally equivalent . Table A-7. Ke y board and Mouse Connector Pinouts Pin Ke y board signal Pin Mouse sig nal 1 KEYDA[...]

A ppendi x A : Specifi cations 163 Paral lel Port Figure A-4. Parall el Port Connector Pinout Table A-8. Parallel Port Connector Pinout Pin Signal Pin Signal 1 STROBE_L 10 ACK_L 2 Data bi t 0 11 Busy 3 Data bi t 1 12 PE 4 Data bi t 2 13 SLCT 5 Data bi t 3 14 AUFDXT_L 6 Data bit 4 15 ERROR_L 7 Data bit 5 16 INIT_L 8 Data bit 6 17 SLCTIN_L 9 Data bit[...]

A ppendi x A : Specifi cations 164 Pin Signal Description 6 DSR Data set read y 7 RT S Re quest to send 8 CT S Cle ar to send 9 RIA Ring indication active[...]

A ppendi x A : Specifi cations 165 Univ ersal Seri al Bus (USB) There are two ex ternal USB c onn ectors designated A and B at the back pan el. 41 Figure A-6. USB Connectors Table A-10. USB Connector Pinout Pin Signal Notes A1 VCC Over current monitor line port 0 A2 DataL0 Differential data line paired with DA TAH0 A3 DataH0 Differential data line [...]

A ppendi x A : Specifi cations 166 SCSI There is one extern al SCSI connector on the back of the server. Pi n 34 Pi n 6 8 Pi n Pi n 3 5 Figure A-7. SCSI Conne ctor Table A-11. Wide SCSI Connector Pi nout Pin Signal Pin Signal 1 S1 (+DB 12) 35 S35 (-DB 12) 2 S2 (-D B 13) 36 S 36 (-DB 13) 3 S3 (+DB 14) 37 S37 (-DB 14) 4 S4 (+DB 15) 38 S38 (-DB 15) 5 [...]

A ppendi x A : Specifi cations 167 Pin Signal Pin Signal 29 S29 (+REQ) 63 S63(-REQ) 30 S30 (+I/O) 64 S64 (-I/ O) 31 S31 (+DB 8) 65 S65 (- DB 8) 32 S32 (+DB 9) 66 S66(- DB 9) 33 S33 (DB 10) 67 S67 (-DB 10) 34 S34 (DB 11) 68 S68 (-DB 11) IDE One IDE connection exis ts inside on the Legacy I/O Board. The cable conn ects to both the diskette drive and [...]

A ppendi x A : Specifi cations 168 Pin Signal Pin Signal 20 Keyed 40 GND PCI PCI connectors ex ist inside the chass is on the I/O Baseboard. Table A-13. 33MHz, 64- bit PCI Connector s (Slots 1 and 2) Pin Signa l Pin Signa l Pin Signa l Pin Signal A1 TRST_L A48 GND B1 -12V B48 AD10 A2 +12V A49 AD9 B2 T CK B49 M 66EN A3 TMS A50 5V KEY W AY B3 GND B50[...]

A ppendi x A : Specifi cations 169 Pin Signa l Pin Signal Pin Signal Pin Signal A34 FRAME_L A81 GND B34 GND B81 AD45 A35 GND A82 AD 44 B35 IRDY _L B82 GND A36 TRDY_L A83 AD42 B36 +3.3V B83 AD43 A37 GND A84 +5V B37 DEVSEL_L B84 AD41 A38 STOP_L A85 AD40 B38 GND B85 +5V A39 +3.3V A86 AD38 B39 LOCK_L B86 AD39 A40 SDONE A87 GND B40 PERR_L B87 AD37 A41 S[...]

A ppendi x A : Specifi cations 170 Pin Signal Pin Signal Pin Signal Pin Signal A23 AD26 A70 AD60 B23 AD27 B70 +3.3V A24 GND A71 AD58 B24 AD25 B71 AD59 A25 AD24 A72 GND B25 +3.3V B72 AD57 A26 IDSEL A73 AD56 B26 C/BE3_L B73 GND A27 +3.3V A74 AD54 B27 AD23 B74 AD55 A28 AD22 A75 +3.3V B28 GND B75 AD53 A29 AD20 A76 AD52 B29 AD21 B76 GND A30 GND A77 AD50[...]

A ppendi x A : Specifi cations 171 Information on Jumpers The Information on Jumpers section provides an ov erview of how to ch ange a jumper settings for any board and prov ides the jum p er block diagrams for the followin g boards: • Gener al Pro cedur e to Change Jumper Setti ngs • Pro cessor Ba seboard • Lega cy I/O Boar d • I/O Baseboa[...]

A ppendi x A : Specifi cations 172 J1E2 J2H1 J2H2 J2H3 J2E3 J2E2 J2E4 J9H1 Figure A-9. Pr ocessor Base board Jumper Locations Jumpers labeled: J2E3 JTAG SELECT1 J2E4 JTAG SELECT2 J2H1 Host Bus Frequency J2H2 Host Bus Frequency J2H3 Host Bus Frequency J1E2 Processor Frequency J2E2 Miscella neous J9H1 Miscellaneous JT A G Sele ct1 Setting s Jumper bl[...]

A ppendi x A : Specifi cations 173 JT A G Sele ct2 Setting s Jumper bl ock J2E4 adds and ski ps Processor Boar d componen ts to the JTAG TDI an d TDO si gnal path. With this jum per you can choose t o add memory and I/O , choose to sk ip Memory and I/O, choose to s kip Memory and add I/O, o r choose to add Mem ory and sk ip I/O. The defau lt jumper[...]

A ppendi x A : Specifi cations 174 Setting Host Bus Frequenci es Jumper blocks J2H1, J2H2, an d J2H3 configure th e host bus frequen cy. The settings for all three jumper blocks combine to yield th e single frequ ency. By defaul t, the frequency is set to 133 MHz. Figure A-12. Host Bu s Frequency Settings Jumper di agram label ed: A. 133 MHz (Def a[...]

A ppendi x A : Specifi cations 175 Processor Host Co re Bus Ratio Jumper bl ock J1E2 con figures th e host-core bu s ratio. By de faul t, the bus rat ion is tw o to eleven and the core frequ ency is 733 MHz. Figure A-13 sh ows the jumper settings. RA TI O3 RA TI O2 RA TI O1 RA TI O0 RA TI O3 RA TI O2 RA TI O1 RA TI O0 RA TI O3 RA TI O2 RA TI O1 RA [...]

A ppendi x A : Specifi cations 176 Miscellaneous J umper Setti ngs Jumper block J2E2 enables s erver management write protect, conf igures cache line size, disables the FRB, enables the FSB in common clock mode, applies power to the pullups on the ISP chain for stand-al one programming , and selects between using J1E2 or PC A8550 to set the host co[...]

A ppendi x A : Specifi cations 177 Legacy I/O Board Jum pers Jumper bl ocks exist on the Legacy I/ O Board that all ow you to perform recovery boot ope rations, clear the CMOS register, clear th e password, and conf igure FWH programming. To access th ese jumper blocks y ou need remove the Legacy I/O Board by follow ing the instructions in “Legac[...]

A ppendi x A : Specifi cations 178 Configuring FWH Pr ogramming Jumper bl ock J4A1 all ows you to se t the FWH programm ing at 12 Vol ts. By default, FWH programm ing is conf igured for 3.3 Vol ts. 1 J4A 1 A 1 J4A 1 B Figure A-16. Config uring FWH Programming Jumper di agram label ed: A. FWH Program ming at 12 Volts B. FW H Programming at 3.3 Volts[...]

A ppendi x A : Specifi cations 179 Clearing the CM OS Register Jumper block J7A1 controls whether settings stor ed in CMOS nonvolatile memory (NVRAM) are retained during a system reset. By default, the system does n ot keep the default values in this register. You can conf igure J7A1 to restore the system defaults. B 1 J7A1 J7 A1 A 1 Figure A-18. C[...]

A ppendi x A : Specifi cations 180 Jumper di agram label ed: A. Retains Syste m Password (Default Setting) B. Clea rs the Syste m Passwor d on Rese t Jumper block J7B1 cont rols whether the BMC is in a firmware transfer m ode and forces an update to the BMC code. 1 J7B1 A 1 J7B1 B Figure A-20. Config uring BMC Programming A. BMC Programming Forced [...]

A ppendi x A : Specifi cations 181 I/O Ba seboard Jump ers Jumper blocks ex ist on the OEM I/O Baseboard that allow you to include the BMC in th e JT AG chain and override th e hardware PCI hot plug interlock switches. T o acces s these jumper blocks you need to expose the OEM I/O Baseboard by following the instructions in Chapter 8 “Server Manag[...]

A ppendi x A : Specifi cations 182 Including the BM C in the JTA G Chain Jumper block J8D1 lets y ou include or exclude the BMC in the JTAG chain. By default, the BMC is excluded from the JTAG chain. 1 A 1 B J8D 1 J8D1 Figure A-22. BMC Jumper Settings Jumper setting diagram labeled: A. Excludes BMC from the JTAG Ch ain (Default Setting) B. Includes[...]

A ppendi x A : Specifi cations 183 Power Distribution Bo ard Jumpers (T-Docking ) Jumper blocks ex ist on the Power Distribution Board (T-Dock ing) that allow you to force a fi rmware update, flash bootblock write enable, an d configure for 220 Volt brownout protection. To access these jum per blocks you need expose th e T-Docking Board by follo w [...]

A ppendi x A : Specifi cations 184 Forcing a Fir mware Update and Flashing Bootbl ock Write Enable Jumper bl ocks J4E1 and J 4E2 allow you force a firmw are update and fl ash bootblock write enable. By default, both these features are disabled. 1 1 A 1 1 B 1 1 C 1 1 D J4E 2 J4E 1 J4E 2 J4E 1 J4E 2 J4E 1 J4E 2 J4E 1 Figure A-25. Firm ware Update and[...]

A ppendi x A : Specifi cations 185 OFF AC presen t / Standby outpu t on. DC-to- D C ou tputs on and okay ON AC present / Standby outpu t on DC-to- DC fail ure. DC-to-DC not installed.[...]

186 B Equip ment Log and C onfiguration Worksheet Equipment Log Use the blank equipment log pr ovided here to record inf or m ation about y our syste m . You will need some of this infor m atio n wh en you run BIOS Setup. Item Manufacturer Name and Model Number Serial Number Date Installed Sy stem OEM I/O Baseboard Pro cessor B aseboa rd Memory Boa[...]

A ppendix B: Equipment Lo g and Configurat ion Worksheet 187 Item Manufacturer Name and Model Number Serial Number Date Installed Hot Plug PCI Slot (7) Hot Plug PCI Slot (8) Non-Hot Plug PCI Slot (1) Non-Hot Plug PCI Slot (2) 12V DC- DC Converte r 5V DC-DC Conv erter (1) 5V DC-DC Conv erter (2) 3.3V DC- DC Converter (1) 3.3V DC- DC Converter (2) 3.[...]

188 Index 1 120 mm cooling fans, 17 172 mm fans, 17 172 mm or 120 mm Fans Do Not Operate, 119 5 5.25-inch drive bay size and capacity, 3 A AC distribution bracket, 79 Accelerated C ool Down, 93 Accessor y Boards, 58 Accessor y Boards, removal, 63 accessor y slot number, 61 ACPI Setup, 94 active boot devices, display, 90 ADM Graphics Mode, 102 Admin[...]

Index 189 VGA video port , 161 Console Redirection, 106 control panel, 1 LEDs, 1 switch, 1 cooling, 14 cover removing, 14 replacing, 15 cp command, 90 CPU thermal dummies, 47 crash dump, 2 D date command, 90 dblk device command, 90 DC outputs, 6 DC-to-DC Converters, 38 dh command, 90 DHCP, 99 Dimensions, 160 DIMM configurations, 42 DIMM slots, 42 D[...]

Index 190 FRB, 94 front bezel hinge mounting, 12 installing mounting hardware, 12 snap into place, 12 Front Panel Board, 35 Front Panel LCD , 2 Front Panel module, removal, 35 G Gateway I P Address, 98 General Fault LED , 2 goto command, 91 guid command, 91 guide pin, 53 H Hard Disk, 103 Hard Disk Bay, removal, 32 hard reset, 94 Host IP Address, 98[...]

Index 191 Legacy I/O Panel, 8 load command, 91 ls command, 91 M Main BIOS Se tup Utility, 100 map command, 91 mass storage installation, 25 mass storage devices boot device priorit y , 25 Master, Primary IDE, 104 mem command, 91 memmap command, 91 Memory Board DC-DC Converters, 38 Memory Boards, 39 Memory Installa tion Guide lines, 36 mkdir command[...]

Index 192 Power Distribution Board (T- Docking), 78 power down, accel erated, 93 Power Fail LED , 2 Power On/Off , 2 Power on/off button, 99 power pod, 49 Power Restore Policy, 93 Power Setup, 93 power supplies, 17, 21 power suppl y DC outputs, 6 input voltage ranges, 6 power suppl y ba y, 24 Power Supply LEDs, 22 power switch DC power (front panel[...]

Index 193 server management cable , 78 Server Management Configuration Utility , 92 Set Administrator Pa ssword, Security, 106 set command, 91 Set Password, 97 Set Password, DPC/LAN, 99 Setup Utility (BIOS) reenabling disabled processors, 119 sheet meta l baffle, 51 Sideplane, 71 Sideplane DC-DC Converters, 69 slide clamp. See Memory Board DC-to-DC[...]

Index 194[...]