Interquartz IQ750 manual

49 CALLER ID HANDSFREE HEADSET BUSINESS TELEPHONE MODEL IQ750 OPERA TING INSTRUCTIONS[...]

2 CONTENTS 1. FEA TURES ....................................................................... 5 2. SETTING UP .. .. . ............................................................... 8 UNP ACKING ............................................................................................................................................. 8 GENERAL S[...]

3 6. MEMOR Y OPERA TION ................................................. 2 2 MEMORY STORAGE ................................................................................................................. ............. 2 2 DIRECT ACCESS MEMORY KEYS ...................................................................................................[...]

4 ILLUSTRA TIONS: FIGURE 1A DATE SETTING ........................................................................................................................................ 9 FIGURE 1B HOUR MODE SETTING ........................................................................................................................... 9 FIGURE 1C AM/PM [...]

5 1. FEA TURES "Headset Savvy" Features • Auto Detect circuitry disable s Ha ndsfree when Hea dset is in use • Mute Key for Headset microphone • Earpiece V olume Control • Built-in Hea dset Amplif ier suits a wide ra nge of Headset types • Hea dset Mic Adjustment allows any Hea dset mic type • Headset Ca ble Polarity Switch su[...]

6 General Functions • Alpha-numeric keypad • Direct Redial allows i mmedi ate redialing of the la st number without ha nging up • Redial a ny of the la st 5 di aled numbers • 20 Direc t Access Memories, 10 One-T ouch a nd 10 T wo-T ouch accessible vi a 10 keys; ca pa city 32 number digits and 16 n a me chara cters • 80 Caller List memorie[...]

7 Operating Requirements • Any 2-wire an alog line; if the IQ750’s Caller ID feature is required, plea se ensure that your line delivers the necessary Caller ID data • 240V mains outlet f or 9V main s power ada ptor (supplied) for full support of all functions • If 4 x A A Alkaline batterie s (not supplied) are fitted in the a bsence of mai[...]

8 2. SETTING UP UNP ACKING The carton contains the following: • T elephone body a nd handpiece • Coiled Handset cord a nd line cord • 9V DC Ada ptor • Quick Start-up Guide GENERAL SETTING-UP 1. Fit the Coiled Cord to the a ppropriate sockets in the Ha ndset and in the tele phone ba se - plea se do not connect the coiled cord into the Headse[...]

9 DA TE AND TIME SET UP DISPLA Y The best ti me to set up the Date a nd T ime is during in stallation, a s f ollows: Upon installation the display will automatically show step by step prompts to guide you through the Date a nd Ti me setup procedure. This procedure ca n also be used at a ny time to cha nge the ti me a nd date settings. The following[...]

10 FIGURE 1C AM/PM SETTING 7. If 12-hour mode wa s selected above, the display will show “1-AM 2-PM” 8. Pre ss 1 or 2 to select AM or PM ti me display FIGURE 1D TIME SETTING 9. The display will show “TIME-HHMM” after completion of the Hour Mode Setting 10 . T o set the current ti me enter 2 digits f or the hour , followed by two digits f or[...]

11 Reversed headset polarity Normal headset polarity HEADSET JACK MOUNTING HOLES FOR IQ235 WALL BRACKET RINGER PITCH CONTROL RINGER VOLUME SWITCH VOLUME SLIDER HANDSET JACK BA TTER Y COMP ARTMENT (OPTIONAL BA TTERIES NOT SUPPLIED) HEADSET MIC ADJUSTMENT CONTROL HEADSET POLARITY SWITCH LINE JACK 9V ADAPTOR JACK RINGER/MESSAGE WAITING INDICA TOR CLEA[...]

12 RINGER/MESSAGE W AITING INDICA TOR Located at the top right ha nd side of the telephone a bove the DISPLA Y, the red lense contains two different indicators; the ir function s are a s f ollows: 1. Ring Indicator Fla shes when the telephone rings with a n incoming call. 2. P ABX Message W aiting Indicator Illuminates when a message is waiting in [...]

13 ALPHA-NUMERIC KEYP AD In addition to normal di alling, the alphabetic chara cters are provided on the keys to enter na mes in the Direct Access a nd Directory me mories a s well a s a ny online a pplications that require alphabetic keystrokes. RESET KEY Press to restore normal operation of the telephone in ca se of a malfunction or lock-up. The [...]

14 REDIAL KEY Press to redi al the la st number la st dialed, which may be up to 32 digits long. When pressed while still on-line, the telephone will clear the call a nd retry the number . It ca n be used in Ha ndset, Hands free, a nd Hea dset modes. Dialing more tha n 32 digits during one call will cause era sure of the entire number from the Redi[...]

15 HANDSFREE/HEADSET KEY AND INDICA TO R The HANDSFREE/HEADSET Key ha s a n auto-detection function; which disables the Ha nds free mode when a He a dset is in use. When the HANDSFREE/HEADSET Key is pressed, a red indicator will glow to show that the Ha nds free or Hea dset mode is a ctivated. Press the key again to turn it off. T o use Handsfree m[...]

16 BA TTERY COMP A RTMENT As a precaution against the potenti al f or an interruption of main s power to affe ct the progress of a ny ongoing call, 4 x AA al k aline batterie s ca n be fitted to the compartment (they ca n provide up to one month’s support of all functions while main s power is absent). However, while mains power is present, batte[...]

17 Received Call Status indication; NEW - new calls have been received that have not previously been reviewed in the Caller List (the Caller Key will also be fla shing) REPEA T - indicates multiple calls have been rece ived from the sa me caller in the current Caller List’s history; therefore ple a se note that only the most recent call from that[...]

18 4. HANDSFREE OPERA TION T o commence a Ha ndsfree call press HANDSFREE/HEADSET; the tele phone will a ctivate the line, a nd the Spea ker , a nd the Indicator will switch on to provide confirmation. Di aling a nd speech ca n then commence. Pressing the key again will termin ate the call. The Ha ndsfree state is stora ble in the Direct Access mem[...]

19 HINTS FOR HANDSFREE OPERA TION As a courtesy , tell the other party that you are using the Ha ndsfree function. He/She may or may not wa nt people other tha n you to hear the conversation. A quiet environment ensure s best Ha ndsfree perf orma nce. When Ha ndsfree is used in a noisy room or near a noise generating device (for exa mple, a TV set)[...]

20 5. HEADSET OPERA TION The IQ750 ca n be configured to suit ma ny different he a dsets - plea se consult the INST ALLA TION section f or details to get the be st performa nce from your hea dset. BASIC OPERA TION T o ma ke or re ceive call using the Hea dset: 1. Press HANDSFREE/HEADSET 2. If you are ma king a n outgoing call, di al the required nu[...]

21 Silent Ringing Designed for call centre s or a ny a pplication where call-related noise is to be kept to a minimum, this feature allows incoming calls to ring silently; the operator is aware of the incoming call, but the telephone does not add to the room noise even when ringing. T o use the telephone in Silent Ringing mode: 1. Set the Ringer V [...]

22 6. MEMOR Y OPERA TION MEMORY STORAGE Model IQ750 ha s 20 Dire ct Access Memorie s, 100 Directory Memories, 80 incoming call Caller List and 5 La st Number Redial Me mories . All memorie s have a maximum 32 digits ca pa city a nd 16 chara cters n a me ca pa city . Memory Backup No batteries are required. The Caller List, Direct Access a nd Direct[...]

23 Direct Acce ss Memory Ca pa city Ea ch memory ca n store up to 32 digits plus Pause, , Recall (Fla sh) a nd a Ha ndsfree code. Speed-Dialling (Storable Handsfree code) When storing a number , you ca n add a “Ha ndsfree” comma nd to the start of the number . It a ppears a s a n “H” on-screen. This progra mming technique ma kes di alling f[...]

24 4. Press HANDSFREE/HEADSET; the DISPLA Y will show “H” in the number field. If this is not required, go to step 5 without pressing HANDSFREE/HEADSET 5. Enter the telephone number a nd press ST ORE 6. Enter the na me by using the Keypad a nd pre ss ST ORE to confirm; the display will show “MEMORY STORED”. T o dial from a Direct Acce ss Me[...]

25 T o progra m or alter the contents of a protected Dire ct Access me mory: 1. Remove the me mory card pa per insert below the top row of Direct Access memory keys to reveal the MEMORY PROTECTION SWITCH 2. Move the MEMOR Y PROTECTION SWITCH to the “Non-Protected” position a s shown in Figure 4 3. Press STORE; the display will show “STORE” [...]

26 DIRECTORY MEMORY The Directory Memory work s like the memory of a typical mobile phone, with the storage of na mes with numbers and na me searching ca pability . The keys on the Keypa d allow the entering of alpha a nd numeric chara cters in the n a me field. If your network does not send caller na me information in con junction with the caller?[...]

27 T o dial from the Directory Me mory using Na me Search 1. Press DIRECTORY , the first entry in the dire ctory will be displayed 2. Enter the first Alpha Numeric chara cter of the n a me you wish to di al 3. Use Scroll or to find the na me 4. Pre ss DIAL to di al it out. T o edit a n entry in the Directory Me mory 1. Press DIRECTOR Y; the f irst [...]

28 Using the 5-Stack La st Number Redi al Me mory 1. T o dial the most recently dialled number , press REDIAL. If you require a n earlier number go to step 2, otherwise proceed to step 3 2. Press Scroll or to select a number from the 5 redial memories. The most recently di alled number will be identif ied a s “REDIAL 1” on the display , and the[...]

29 This section a ssumes that you are using the IQ750 in a network that is ca pa ble of supplying Caller ID data in the Bellcore G R-30-CORE format. In a ddition, you may need to request or subscribe to Caller ID a nd Call W aiting Services from your network provider before Caller ID data will be sent by the network. For details, plea se conta ct y[...]

30 In addition, the Caller List ca n be used a s a convenient source of progra mming data – the details of a ny previous incoming calls found in the Caller List ca n be stored in the Direct Access memory keys a nd/or the Directory memory by a si mple tra nsfer process, thereby reducing keystrokes a nd eli minating potential error that may otherwi[...]

31 A typical call displayed from the Caller List is depicted in Figure 5. FIGURE 5 DISPLA Y OF A TYPICAL CALL FROM THE CALLER LIST When reviewing the Caller List, you may see the following details: “OUT OF AREA” - a caller’s network does not offer the Caller ID service or the call is from a n oversea s caller or a payphone. “PRIV A TE” - [...]

32 Date in Month/Day format; shows current date or date of received call when reviewing Caller List T i mer - indicates Call T imer or Stop W atch mode is a ctive For the clock rea dout a nd when reviewing the ti me that a call arrived in the Caller List (displays only in 12 hour mode) Hour:Minute f ormat for the clock re adout a nd when reviewing [...]

33 T o store a caller’s details in the Directory Me mory from the Caller List 1. Press CALLER; the most recent incoming caller’s na me a nd number will be displayed 2. Press Scroll or to select the number you wa nt to save into the Directory Memory 3. Press STORE; the display will show “STORE” 4. Press DIRECT ORY; a nd the display will show[...]

34 8. AD V ANCED NETWORK OPERA TION Where this telephone is used on a n intelligent network such a s Ea sycall, Customnet, Centel, Spectrum, a P ABX or any Centrex Networks, the f ollowing inf ormation may be useful. Me ssage W aiting function in conjunction with T elstra’s Customnet, Me ssageBank and Home Messages 101 services The IQ750 ha s bui[...]

35 P AUSE FUNCTION WHEN DIALING OUT Sometimes a pause is necessary either when dialling ordirnary outgoing calls, a ccessing specialised network fe atures or perha ps when storing certain numbers in the memory. If you have determined that a pause is required by your host system, plea se refer to the information below . If you have alrea dy experien[...]

36 P AUSE TIME Sometime s the sta ndard Pause time of 1 Second may be in a ppropri ate, such a s when a shorter Pause is needed to slow down a code stored in memory so that the telephone does not dial too quickly for the network. EXAMPLE: A particular network typically needs a short Pause in the Call Hold function code after “Recall” is sent to[...]

37 If two Pauses (i.e. 200 mSec) do not produce a long enough post-Recall pause for the network switch, try three pauses (300mSec) or four (400mSec) or more. The Pause ti me setting remains set until the user cha nges it - removal of power sources or line connection will not cha nge the setting. HOLDING AND TRANSFERRING CALLS The method used for th[...]

38 9. INST ALLA TION GENERAL SETTING-UP 1. Fit the Coiled Cord to the a ppropriate sockets in the Ha ndset a nd the tele phone ba se - plea se do not connect it to the He a dset socket at the rear 2. Fit the Line Cord to the rear socket a nd to your tele phone network outlet 3. Set the Ringer V olume a nd the Ringer Pitch controls 4. See following [...]

39 FIGURE 6A : W ALL MOUNTING FIGURE 6B : IQ235 W ALL MOUNT BRACKET . 7626 MODULAR W ALL JACK AND LINK COR D Notes: 1. See Figure 8 for details of IQ235 Wall Mount Bracket 2. The IQ235 W ALL MOUNT BRACKET , 7626 MODULAR WALL JACK a nd LIN K COR D illustrated in Figure 6B are availa ble from your authorized Interquartz dealer a nd can be ordered a s[...]

40 Plea se note: 1. This wall bra cket may be secured onto the wall by using mounting holes “B” a n d “D” 2. Lugs to brea k off bef ore wall mounting the phone. FIGURE 7: IQ235 WALL MOUNT BRACKET - BREAK-OFF LUGS MOUNTING HOLE "F" MOUNTING HOLE "E" LUG "D" PIVOT FOR SWING-OUT PLATE USED FOR MODEL IQTEL 25 LUG &[...]

41 TECHNICAL ADJUSTMENTS - FOR CORRECT OPERA TION RECALL TIMING SELECTION T wo recall timings are available – 100 milliseconds a nd 1 Second. T o select a Recall T iming 1. Press STORE; the display will show “STORE” 2. Press a nd then STORE; the display will show “1-RECALL 2-P AUSE” 3. Press Digit 1 to enter Recall T iming Selection; the [...]

42 TO MAKE A HEADSET MIC LEVEL ADJUSTMENT With the Hea dset connected a s per the instructions in this ma nual: 1. Put the Hea dset on a nd lift the Ha ndset to your other ear a nd ma ke an outgoing call 2. Pressing the HANDSFREE/HEADSET Key , swa p between Ha ndset a nd Headset modes (the indicator will illumin ate when the He a dset is in use). D[...]

43 HEADSET POLARITY SWITCH Located on the underside of the telephone (see Figure 8), this switch provides compatibility with the two commonly-used hea dset wiring sta ndards. Position “V” suits Pla ntronics V ista Cords a nd other Hea dsets wired in the sa me configuration (also known a s “reversed” wiring mode). Position “P” suits Pla [...]

44 T ABLE 1[...]

45 10. GENERAL CARE AND MAINTENANCE This telephone is a precision ele ctronic instrument. While in use a nd storage, care should be ta ken to avoid rough ha ndling, extreme temperature, a nd da mp or dirty environments. CLEANING NEVER use a erosol sprays or other chemical agents or substa nces that leave a residue (furniture polish for exa mple). U[...]

46 1 1. THUNDERST ORMS The telephone, in common with household ele ctrical a pplia nces, can be a source of electric a nd acoustic shock during thunderstorms. The possibility of a telephone user experiencing a shock is minimal. Nevertheless, customers should be aware of some simple precautions to follow during thunderstorms: Use your telephone only[...]

47 13. SER VICE AND PRODUCT SERVICES Plea se call 1800 6 IQTEL (1800 647 835) or email enquirie s@interquartz.com.au from a nywhere in Australia.[...]

48 Manufactured by International Quartz Limited A Subsidi ary of Chi a phua Industries Ltd. ©Copyright INTERNA TIONAL QUARTZ L T D. 2004[...]