KVH Industries TracVision 4 manual

Satellite T elevision KVH T racV ision ® 4 owner’ s manual A Guide to T racV ision 4[...]

54-0150 Re v . D Congratulations! Y ou have selected one of the most advanced mobile satellite tracking systems available today . The KVH T racV ision ® 4 offers stable, reliable tracking of virtually any DVB-compatible satellite system. This manual provides detailed instructions on the proper installation, use, and maintenance of your T racV isio[...]

T racVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , Inc., a unit of GM Hughes Electronics. DISH ™ Network is an official trademark of EchoStar Communications Corporation. ExpressV u is a property of Bell ExpressV u, a wholly owned subsidiary of Bell Satellite Services.[...]

i 54-0150 Re v . D T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 The Digital Satellite System . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2.1 The T racVision 4 Antenna Unit . . . . . . . [...]

4.1.2 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 4.1.3 Outside Satellite Coverage Zone . . . . . . . . . . . . . . . . . . . .4-2 4.1.4 Radar Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 4.1.5 V essel T urning During Startup . . . . . . . . . . . . . . . . . . . . . .4-3 4.1.6 [...]

Appendix E EchoStar Commissioning Procedure . . . . . . . . .E-1 Appendix F Startup Data Sequences . . . . . . . . . . . . . . . . .F-1 Appendix G Maintenance Port Parser Commands . . . . . . . .G-1 G.1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-1 G.2 Manual P ositioning Commands . . . . . . . . . . . . . .[...]

Figure 2-14 PC DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 Figure 4-1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Figure 4-2 DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 Figure 5-1 TracV ision 4 Antenna Unit (Baseplate Cut Away) . . . . . . .5-3 [...]

1 Introduction 1.1 The Digital Satellite System Y our new T racV ision 4 satellite antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, which use the international standard for digital TV transmissions, and with the DIRECTV ® DSS satellites. As a result, you will be able to receive and decode signals from either DIREC[...]

T o complete your satellite TV system, you will need an Integrated Receiver Decoder (IRD) (a.k.a. “satellite receiver”), and a television set. A desktop or laptop computer is recommended during installation and to conduct diagnostics. The interrelationship of units is illustrated in Figure 1-2. 1.2.1 The T racVision 4 Antenna Unit The Antenna U[...]

1.3 Materials Provided With T racVision 4 System T able 1-1 lists the components and materials in the T racV ision 4 shipping carton. Component KVH P art No. Antenna Unit 01-0234-01 Installation Kitpack 72-0099 Data Cable 32-0619-50 PC Cable 32-0628-06 Power Cable 32-0510-50 RF Cable 32-0417-50 IRD Ground Wire 32-0583-50 Switchplate 02-1023 1.3.1 A[...]

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2 Installation T racV ision 4 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the Antenna Unit 2.2 4. Wire system components 2.3 5. Select active satellite 2.4 6. Check out system 2.5 Materials and Equipment Required for Installation • Electric dri[...]

2.1 Choosing the Best Location and Getting the Best Reception There are several factors to consider when choosing the respective locations of the T racV ision 4 antenna unit. • The ideal antenna site has a clear view of the horizon/satellite all around. • T racking errors will be reduced if the antenna forward arrow is aligned as closely as pos[...]

Tips for Successful Antenna Unit Placement and Mounting • The mounting surface should be essentially flat, free of vibration and flexing, and strong enough to carry the complete assembly (30 lbs/13.6 kg). • The antenna unit need not be located exactly on the vessel’s fore-and-aft axis, but its centerline refer ence MUST be parallel to it. •[...]

3. Place the foam seal in position on the mounting surface with the hole centered over the cable access cutout and the paper backing on the bottom. Do not remove the paper backing at this time. Align the seal with the vessel’s fore-and-aft line and the small end pointed forward as shown in Figure 2-3. Scribe a line all around the seal. 4. Remove [...]

1 1. Apply a flat washer and lock nut from underneath. 12. T ighten securely until the foam seal is compressed as far as it will go and all four feet are bottomed against the mounting surface, as illustrated in Figure 2-5. 13. Replace the radome over the baseplate. Align the radome screw holes with the nut holders, insert the screws and tighten. In[...]

2-6 A Guide to T racV ision 4 Y ou are now ready to wire the T racV ision 4 system to the switchplate connectors and ship’s power . Tips for Safe and Successful Wiring • When attaching cables to the T racV ision 4 switchplate connectors, make sure the insulation is stripped back approximately 3 ⁄ 16 ". T wist the wires gently to help ach[...]

2-7 54-0150 Re v . D 2.3.2 Wiring the Antenna Unit Power Cable Find the T racV ision 4 power cable (cable #32-0510-50) where it comes through the panel cutout made earlier . W ire the antenna unit power cable to the switchplate connectors as indicated in Figure 2-9. After wiring the power cable, connect the power indicator lamp, also as noted in Fi[...]

2-8 If there is a need to extend the Antenna Unit-to-ship’s power cable, refer to the following tips: • The Antenna Unit power cable connector on the baseplate cannot accept cables larger than 14 A WG (1.5 mm 2 ). • If the cable is longer than 15 m (50 ft), be sure to verify the voltage at the antenna to ensure that there is sufficient power [...]

2. Drill four 3 ⁄ 32 " (2.5mm) holes in the mounting surface using the countersunk holes in the support frame as the template. Secure the support frame and switchplate assembly to the mounting surface using the four #6 self-cutting screws. 3. Snap the front cover into place to cover the screws and support frame. 2.3.6 Connecting the Antenna [...]

1. Connect the RF cable tagged "RF1" to the multiswitch input labeled "LNB RHCP +13V". 2. Connect a second RF cable to the multiswitch input labeled "LNB LHCP +18V". 3. Connect the multiswitch outputs to individual IRD inputs. Use RG-6 cable terminated with F-type connectors for all RF connections. T erminate all unuse[...]

Commissioning the IRD Please refer to the user manual that accompanied your IRD for instructions on properly commissioning the system. EchoStar Commissioning Issues EchoStar IRDs that have not been commissioned within several months of manufacture requir e additional steps to complete the process. Refer to Appendix E for complete details. 2.4 Selec[...]

2.4.1 Installing Y our Selected satellites When you first connect to the system, it is programmed with the factory default satellite assignment: DIRECTV’s DSS 101 satellite. Should you wish to track a differ ent satellite (either from the satellite library or a user-defined satellite), you must instruct the antenna which satellite will be the act[...]

Installing the Satellite of Choice Once the data connection has been made between the PC and the T racV ision 4, you must assign the satellites you wish to have in the satellite pair . On the maintenance screen, put the antenna in Idle Mode by typing HAL T , then enter the SA TINST ALL command: Command: SA TINST ALL,<sat_a_name>,<sat_b_nam[...]

• T ransponder information for each of the following polarizations/frequencies: - vertical high - vertical low - horizontal high - horizontal low • T ransponder information includes: - frequency - symbol rate - FEC code, and - network ID (in hexidecimal format) This information can be obtained for your satellite service provider or on a number [...]

Following the entry of the SA TCONFIG and DEBUGON commands, enter the satellite transponder information via PC as follows: Command: @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D<cr> Where: @SA TCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots for user- configured satellites) F = frequency in [...]

After entering this information, it is necessary to save these settings. T o do so, type: @SA VE,A (or B if this data is for Satellite 2) @DEBUGOFF After completing this process, restart the system by either cycling power or typing ZAP in the maintenance screen. One of your user-defined satellite options has now been added to the T racV ision 4 sat[...]

Based on this information, the data entered via the PC would look like this, assuming that YOURSA T 101 would be Satellite 1: SATCONFIG,USER1,7,W,3,L @DEBUGON @SATCONFIG,A,98,11966,27500,34,0x0800,H,H @SATCONFIG,A,98,11823,27500,34,0x0800,V,H @SATCONFIG,A,98,00000,27500,34,0x0000,V,L @SATCONFIG,A,98,00000,27500,34,0x0000,H,L @SAVE,A @DEBUGOFF ZAP 2[...]

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3 Antenna Unit Operation The T racV ision 4 system is easy to use. Antenna Unit initialization and satellite acquisition is automatic and does not requir e operator intervention. T o start up the T racV ision 4 system: 1. T urn on the IRD and the television receiver . 2. T urn on the Antenna Unit. Refer to your IRD user manual for complete operatin[...]

3. Fine-tuning/Satellite – When a signal is detected, the antenna interrupts the search mode and begins a procedur e to fine-tune the position for maximum signal strength. When the signal peak is found, the RF circuitry verifies the ID of the acquired satellite. If the ID is correct, the system enters tracking mode; if it is wrong, it resumes the[...]

EchoStar and Expressvu Satellite Subscribers EchoStar and Expressvu subscribers will need to use the maintenance port switching method. 3.1.1 W atching TV Under way and at Rest T racV ision 4 is designed to operate as efficiently and as reliably as possible both when your vessel is underway and at rest (e.g., at the dock). “Instant On” Operatio[...]

Sleep Mode When the vessel has come to a stop and holds its position for any extended period of time, the Antenna Unit enters Sleep Mode, which turns off the conical scan tracking thereby reducing any motor noise the antenna may be making. As soon as the vessel moves, Sleep Mode will automatically be turned off and the system will begin tracking th[...]

4 T roubleshooting The troubleshooting matrix shown in Figure 4-1 identifies some trouble symptoms, their possible causes, and refer ence to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the T racV ision 4. The fol[...]

4.1.1 Blown Fuse, Low Power , or Wiring If the Antenna Unit is installed but entirely non-responsive, there are three key factors to check as part of the troubleshooting process: 1. Blown Fuse – The Antenna Unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the Antenna Unit will not operate. Refer to Sec[...]

4.1.4 Radar Interference The energy levels radiated by radar units can overload the antenna front-end circuits. Refer to Section 2.1, “Choosing the Best Location and Getting the Best Reception,” to make certain that the T racV ision 4 unit is in the optimal location with regar d to your radar unit. 4.1.5 V essel T urning During Startup If the v[...]

4.2 EchoStar IRD Commissioning If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been commissioned within several months of their manufacture. Appendix E provides the manual satellite acquisition and[...]

3. Apply power to the T racV ision 4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup. 4. After completing the diagnostic, shut down the system. 4.5 Maintenance Port Parser Com[...]

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5 Maintenance The following sections provide details on preventive maintenance and field replaceable units and parts for the T racV ision 4 antenna unit. 5.1 W arranty/Ser vice Information KVH Industries, Inc. warrants T racV ision 4 against defects in materials and workmanship for a period of two years and labor for a period of one year from the d[...]

• Check all connectors at the Antenna Baseplate. Remove connectors and examine for signs of corrosion; clean as needed. Semi-Annually • Remove the radome and examine the interior of the Antenna Unit for signs of corrosion, loose connections, or frayed or broken wires. 5.3 T racVision 4 Field Replaceable Units The T racV ision 4 has been designe[...]

The Antenna Unit printed circuit boards, Antenna LNB, elevation stepping motor , and elevation drive belt may be removed and replaced on site using common hand tools. Other T racV ision 4 service must be done by your authorized dealer/installer or at the factory . Evidence of tampering with or unauthorized repairs will void the warranty . The follo[...]

The PCBs are mounted to the antenna elevation mechanism support frame with machine screws and are interconnected by means of keyed Molex connectors. Figure 5-3 shows the PCB arrangement, connector locations, and functions while Figure 5-4 on the next page shows how the printed circuit boards are mounted to the support frame. 5.4.1 CPU Board 1. Remo[...]

4. Installation of the replacement assembly is the reverse of this. Reinstall all Molex connectors removed in Step 1. 5. Calibrate the Gyro and LNB as described in Sections 5.5 and 5.7. 5.4.2 RF Detector The RF Detector receives operating voltages from both the CPU board and the IRD (via the RF cable). Ensure that all power (including the IRD) is t[...]

5. Remove the two RF cables from the RF connectors with a 7 ⁄ 16 " (12 mm) wrench. Hold the RF connector ferrule while loosening the connectors to avoid excess stress on or twisting of the cables. Refer to Figure 5-6. 6. Remove the four 1 1 ⁄ 16 " standoffs with a 1 ⁄ 4 " (7 mm) nut driver/socket and set aside. 7. Remove the RF[...]

5.5 Antenna Gyro Assembly 1. Remove the printed circuit board (PCB) cover , illustrated in Figure 5-2, using a #2 Phillips screwdriver and a 3 ⁄ 8 " (10 mm) nut driver/socket. 2. Use the 3 ⁄ 8 " (10 mm) nut driver/socket to remove the four nuts and washers securing the Antenna Gyro to the Antenna Reflector . The nut on the bottom righ[...]

5. T ype =CALAZ<cr> . V erify that the Antenna Gyro Azimuth scale factor is between 0.000800 and 0.001200. 6. T ype =CALEL<cr> . V erify that the Antenna Gyro Elevation scale factor is between 0.000800 and 0.001200. 7. T ype ZAP<cr> . 8. T ype HAL T<cr> while the system is performing the limit switch initialization routine. [...]

5.6.1 Drive Belt Removal and Replacement 1. Loosen (2) #8-32 x 5/8" screws until the motor is free to move upward. Raise the motor to the top of the slots and retighten the screws to hold it there. 2. Roll the belt over the motor hub while slowly moving the antenna reflector through its vertical travel. W ork the belt out from between the ante[...]

4. Install the new motor with the open holes in the motor mounting plate behind the slots in the frame and the motor connector facing down, as shown in Figure 5-5. Reinstall the machine screws and washers but do not tighten. 5. Raise the motor and work the toothed drive belt over the outer lip of the hub. Press down gently on the motor body while r[...]

5.8 Preparation for Shipment If it is necessary to repack the Antenna Unit for shipment, the shipping restraint removed during installation must be replaced. Follow these steps to reinstall the restraint. 1. Rotate the azimuth mechanism slowly to find the limit switch stop. The front of the antenna should be facing the forward arrow . 2. Rotate the[...]

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Appendix A System Specifications A.1 Antenna Specifications Physical Characteristics Antenna Unit 53 cm (21") h x 49 cm (19.2") d; 13.6 kg (30 lbs) Operating temperature – 25 ° to +55 ° C ( – 13 ° to +130 ° F) Storage temperature – 40 ° to +85 ° C ( – 40 ° to +185 ° F) Humidity to 100% non-condensing Input P ower Input 1 1[...]

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Appendix B T racVision 4 Baseplate Mounting Holes T emplate A template for the four mounting holes is presented on the following page. B-1 T racV ision 4 Baseplate Mounting Holes T emplate 54-0150 Re v . D[...]

Appendix B T rac V ision 4 Baseplate Mounting Holes T emplate Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) 3" (80 mm) Drill 3/8" (10 mm) Bolt Hole Drill 3/8" (10 mm) Bolt Hole Drill 3/8" (10 mm) Bolt Hole C u t o u t f o r C a b l e A c c e s s 9" (229 mm) 9" (229 mm) 9" (229 mm)[...]

Appendix C Switchplate Panel Cutout T emplate C-1 Switchplate Panel Cutout T emplate 54-0150 Re v . D[...]

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Appendix D Comprehensive TracVision 4 Wiring Diagram The comprehensive TracVision 4 wiring diagram is unavailable in PDF format. If you require a copy of this wiring diagram, please contact KVH Technical Support at +1 401 847-3327 or via email at techs@kvh.com . A copy of the diagram can be mailed or faxed to you upon request.[...]

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Appendix E EchoStar Commissioning Procedure If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been commissioned within several months of their manufacture. The following process is a manual method of[...]

10. T ype in the elevation that you obtained in step 6. - T ype EL,xxx<CR> . (e.g., Elevation of 30.2° = EL,302<CR>) 1 1. Using a compass, take a bearing on an object that is approximately on the azimuth obtained in step 6. 12. T ype in an azimuth that points the antenna in the direction of the object selected in step 1 1. - T ype AZ,x[...]

Appendix F Startup Data Sequences The data on the following pages presents a sample startup data sequence register ed by the T racV ision 4 when receiving signals from DIRECT , The DISH Network, or ExpressV u. This sequence may vary based on the software version loaded onto the T racV ision 4 system. This data can be recor ded using the data port a[...]

RF: S,A,H,U,V A/D: 2084 2069 125 RF: S,A,H,U,V RF: S,A,H,U,V A/D: 2077 2072 121 Gyro Bias: Az = 2088.73, El = 2079.39 ----Expected range is 1700-2300 Gyro Uncertainty: Az = 0.59, El = 0.76 *** Entering Search Mode 1A *** RATE BIAS: PASS ---------------------------PASS is expected Searching for DSS_101, Threshold = 1000 RF: S,A,V,U,V +POS: 126.8 33.[...]

Appendix G Maintenance Port Parser Commands T racV ision 4 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either [...]

Help on P arser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands G.2 Manual Positioning Commands T o execute the following commands, first put the Antenna Unit in idle mode by typing HAL T and pressing “ENTER.” Positioning commands may be entered after the antenna comes to rest.[...]

Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands a 0.1 deg UP manual step in elevation angle Command: 8 Argument: none Response: echoes the command Elev ation DO WN Step Function: commands a 0.1 deg DOWN manual step in elevatio[...]

Current Cable Wrap Angle Function: sets or reports current cable wrap angle, defined as 0 ° (CCW limit) to 700 ° (CW limit); the value is expressed as 0000-7000 with an implied decimal Command: WRAP ANGLE,xxxx Argument: the desired cable wrap angle setting Response: Wrap Angle = xxxx G.4 T racking and Conical Scan Commands T arget Location Functi[...]

G.5 RF Board Commands Serial Communications, Status/P olarization Report, T one Changes Function: start serial communications, reports status & polarization/tone changes Command: @S Response: S,s,p,b,m <cr> every 5 seconds until ><cr>is returned from system software Where: s = Satellite (a = Primary , b = Secondary) p = Polarizat[...]

Set RF T racking P arameters Function: sets RF tracking parameter Command: @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D<cr> Response: Echoes the input data Where: @SA TCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots for user- configured satellites) F = frequency in MHz (either 00000 or a ra[...]

G.7 Debug Commands Report Offset Angles Function: reports system offset angles Command: OFFSETS OFFSETS,XXXXX,YYYY Response: Offsets= XXXXX.X XXXXX.X Where: X = new azimuth offset (-1800 - 1800) Y = new elevation angle (-450 - 450) Applies Default V alues to Default Satellites Function: updates the default satellites to the default values Command: [...]

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KVH Industries Limited W arranty T racVision 4 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser . It is the customer ’ s responsibil[...]

KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-Mail: info@kvh.com Internet: http://www .kvh.com KVH Europe A/S Ved Klaedebo 12 2970 Hoersholm Denmark Phone: +45 45 160 180 Fax: +45 45 867 077 E-Mail: info@kvh.dk Internet: http://www .kvh.com ®[...]