KVH Industries TracVision S2 manual

Satellite T elevision KVH T racV ision ® S2 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision S2[...]

RJ11 Jac k (Data Cable to IRD - Optional ) Maintenance P or t (DB9 Connector) Input P ower (+12 VDC) Ground Switchplate Mounting Hole (1 of 2) Data/P ower Connector 1 54-0196 Addendum to Re v . A T racVision S2 Owner’ s Manual Addendum (ECO #6119) The following information applies to Revision A of the T racV ision S2 Owner ’s Manual (KVH Part N[...]

2 54-0196 Addendum to Re v . A Appendix C Switchplate T emplate 2.5" 2"[...]

1 A Guide to T r acVision S2 – ADDENDUM 54-0196 Addendum to Re v . A T racVision S2 Owner’ s Manual Addendum (ECO #6040) The following information applies to Revision A of the T racV ision S2 Owner ’s Manual (KVH Part Number 54-0196). 2 Installation Kitpack Contents T wo plugs have been added to the kitpack for sealing the pr edrilled holes i[...]

Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® S2 is designed for use with DIRECTV ® , DISH Network ™ , and ExpressV u . This manual provides detailed instructions on the proper installation, use, and maintenance of your T racV ision S2 sy[...]

Tr acVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , a unit of GM Hughes Electronics Cor poration. DISH Network ™ is an official trademark of EchoStar Communications Corporation. ExpressV u is a proper ty of Bell ExpressV u, a wholly owned subsidiar y of Bell Satellite Ser vi[...]

T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision S2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2.1 T racVision S2 Components ..................................[...]

3.2.1 Using the IRD f or Satellite Selection ......................................3-3 3.2.2 Using the Switchplate f or Satellite Selection ..........................3-3 3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 3.3 T urning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3[...]

5.4.2 Antenna LNB Replacement ....................................................5-6 5.5 Preparation f or Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8 Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1 Appendix B Comprehensive T racVision S2 System Wiring Diagram . . . . . . . . . . . . . . . . . . .[...]

Figure 2-10 T racVision S2 Shipping Restraints (Stor age P osition) . . . .2-7 Figure 2-11 Switchplate Cutout Dimensions . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-12 Antenna Baseplate Connectors . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-13 Switchplate Connectors . . . . . . . . . . . . . . . . . . . . . . . . . .2-9 Figure 2-14 [...]

Ta b le 5-1 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .5-2 Ta b le A-1 T racVision S2 System Specifications . . . . . . . . . . . . . . .A-1 Ta b le F-1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1 Ta b le F-2 Manual P ositioning Commands . . . . . . . . . . . . . . . . . . .F-2 Ta b le F-3 [...]

1 Introduction 1.1 Digital Satellite T elevision DIRECTV ® , DISH Network ™, and ExpressV u systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator . Each satellite relays the signals in spot beams covering the continental United States and contiguous waters. T racV ision S2 automa[...]

1.2.1 T racVision S2 Components The antenna unit includes the antenna positioning mechanism, signal front end, power supply and contr ol elements. These elements include antenna drive controls and mechanisms, the cable wrap subassembly , power conditioning and regulating circuits, and the RF detector . The antenna is a parabolic dish mounting a dua[...]

1.3.1 Additional Materials Required for T racVision S2 Use To make full use of your new T racV ision S2 and receive satellite TV , you will need to provide/pur chase the following: • T elevision • Appropriate IRD for your selected satellite TV service 1-3 Introduction 54-0196 Re v . A Y ou can purchase and activate an IRD directly from KVH! Cal[...]

2-1 Installation 54-0196 Re v . A 2 Installation T racV ision S2 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the antenna location 2.1 2. Mount the antenna unit 2.2 3. Connect the system components 2.3 4. Activate the IRD 2.4 5. Check out the system 2.5 T ools and Materials Required[...]

2-2 A Guide to T racVision S2 Kitpack Contents T able 2-2 lists the materials provided in the T racV ision S2 kitpack. Pa rt Qty . KVH P art No. Switchplate Assembly 1 02-1236-01 Tie-wraps 5 22-0013 RJ11 Handset Cable 1 32-0724-25 Clam Shell V entilator 1 19-0230 #6 x 3 ⁄ 4 " Thread-forming Screws 5 14-0298-12 1 ⁄ 4 "-20 x 5 ⁄ 8 &qu[...]

2-3 Installation 54-0196 Re v . A 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. • Keep the antenna clear of any obstructions on the r oof (e.g., air conditioners). The ant[...]

2-4 A Guide to T racVision S2 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location.” 2. Remove the antenna unit from its shipping carton. 3. Position the antenna unit in the desired location on the centerline of the vehicle with the ant[...]

2-5 Installation 54-0196 Re v . A 8. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using 3 ⁄ 16 "-diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone. 9. Remove and save the 8 pan head screws and flat washers that secure the r[...]

2-6 A Guide to T racVision S2 11 . Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-6). 12. Remove the nuts and washers securing the shipping restraints to the baseplate. The positions of all three shipping r estraints are pictured in Figure 2-7. 13. For convenient storage, r otate the shipping r estraints[...]

2-7 Installation 54-0196 Re v . A 14. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers r emoved in Step 9 . 15. Drill the cable access hole (marked in Step 4 ) in the vehicle’s roof. Forward Shipping Restraint Rotating Plate Shipping Restraint Rotating Pl[...]

2-8 A Guide to T racVision S2 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate Before r unning cables, you need to determine the location for the T racV ision S2 switchplate. 1. The switchplate should be installed in a dr[...]

2-9 Installation 54-0196 Re v . A 2.3.1 Connecting the Antenna to the Switchplate 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-12 ). 2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s roof and out thr ough the switchplate [...]

Installing T wo IRDs and TVs To connect a second TV and IRD to the T racV ision S2 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figur e 2-12 ). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD. Connecting Three or More IRDs and TVs To install three or mor e IRD/T[...]

4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.3 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage. 1. Completely seal the cable access hole with si[...]

2.3.5 Connecting the Switchplate to V ehicle Power The switchplate must be connected to a +12 Vdc, 2.5-3.5 amp power supply to operate. 1. Disconnect vehicle power by removing the appropriate vehicle fuse. 2. Run a cable from vehicle’s power (1 1-16 Vdc) out through the panel cutout. 3. Connect the power cable to the switchplate’s power termina[...]

2.4 Activating the IRD KVH makes it easy to activate your IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday , 8:30 a.m. - 5:00 p.m. EST). For other options, please refer to the user manual that accompanied your IRD. Note that EchoStar IRDs that have not been activated within several months of manufacture r equire addi[...]

Message Definition KVH T racVision S2 Displa ys f or 5 seconds at star tup Software V ersion Current software version Alter nates with “KVH T racVision S2” Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is r[...]

2.5.2 Checking Out the System Without an IRD Data Connection To ensure that the system is configur ed and operating pr operly , you will need to check the data provided in the system’s startup r outine. To do so, you need to connect a PC to the antenna baseplate’s maintenance port. The diagnostics procedur e requires terminal emulation software[...]

4. Press the switchplate’s POWER button to apply power to the T racV ision S2 system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup. 5. After completing the review of the startup and opera[...]

3 Using Y our T racVision S2 For T racV ision S2 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, etc. Y ou must also[...]

System Startup (Connected to an IRD Low-speed Data Port) 1. Upon power-up, the system performs a set of startup routines. 2. The antenna then searches for a TV satellite. 3. Once the antenna finds a satellite, it uses the IRD data connection to determine if the satellite signal can be decoded. If the signal can be decoded by the IRD, the antenna lo[...]

3.2 T racking the Correct Satellite If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite Selection.” If your system is not connected to an IRD’s low-speed data port, follow the steps in Section 3.2.2, “Using the Switchplate for Satellite Selection.” 3.2.1 Using the [...]

3.3 T urning Off the System To turn off the T racV ision S2 system, simply press the switchplate’s POWER button (see Figure 3-2 ). 3.4 W atching T elevision T urn on the T racV ision S2 after your vehicle is parked. Once the startup procedur e is complete and the antenna is locked onto the correct satellite, the T racV ision S2 does not need to b[...]

4T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal r eception quality or the operation of the T racV ision S2. The [...]

4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are two key factors to check as part of the tr oubleshooting process: 1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the antenna unit will not operate. Refer to Section[...]

4.1.4 Satellite Coverage Issue T racV ision S2 will provide outstanding reception thr oughout the entire coverage ar ea for your satellite television service of choice. However , signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area. 4.1.5 Incorr[...]

4.2.2 AC Power Fluctuating If the system periodically displays a picture for less than one minute, then enters Search Mode 1, the IRD data port may be locked up as the result of power fluctuations and will r equire a r eset. This can be verified by hooking up a PC to the maintenance port and checking for error messages. Reset must be done by: 1. Co[...]

4.2.5 Failed IRD Status Check As detailed in Appendix E , T racV ision S2 completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to T racV ision S2 will pass this test. There are, however , two [...]

4.3 Antenna LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be requir ed to replace the T racV ision S2 LNB. 4.4 Computer Diagnostics T racV ision S2 has been designed to provide diagnostic readouts viewed on the TV screen (DIRECTV only) or on a personal computer having an RS-232 seri[...]

3. Open the terminal emulation software and establish the following settings: •9 6 0 0 baud • no parity •8 data bits •1 start bit •1 stop bit • no flow control 4. Apply power to the T racV ision S2 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems dete[...]

5-1 Maintenance 54-0196 Re v . A 5 Maintenance The following sections provide details on pr eventive maintenance and field replaceable units and parts for the T racV ision S2 antenna unit. 5.1 W arranty/Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement provided at[...]

5-2 A Guide to T racVision S2 5.3 Replaceable Parts T racV ision S2 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision S2 dealer/installer first. Have the antenna unit serial number ready with a list of the tr ou[...]

5-3 Maintenance 54-0196 Re v . A 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for r epairing or swapping out field r eplaceable units. The procedures r efer to labeled items pr esented on the following diagrams. PCB Cover Pan Head Screws PCB Rotating Plate 3.15-amp Fuse Alwa ys lift the antenna unit b[...]

5-4 A Guide to T racVision S2 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be r emoved to gain access to the main power fuse and the PCB assembly . 1. Using needle-nose pliers, remove the E-ring fr om one[...]

5-5 Maintenance 54-0196 Re v . A 4. Remove 6 pan head screws fr om the PCB cover flanges. 5. Remove the PCB cover . T o get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-4 . 6. Remove cable connectors from PCB. Figur e 5-5 illustrates the PCB arrangement and connector locations. 7. Remove the 9 p[...]

5-6 A Guide to T racVision S2 9. Carry out the LNB calibration procedur e ( Section 5.4.2 ). 5.4.2 Antenna LNB Replacement Estimated Time to Repair: 1 ⁄ 2 hour The LNB receives pr eamplifier operating power from the IRD via the PCB – Fig. 5-1 and 5-3 . Be certain that the IRD is disconnected from its power sour ce before removing or r econnecti[...]

5-7 Maintenance 54-0196 Re v . A 7. The system must respond with the following message: CALLNB: P ASS . If the system displays CALLNB: F AIL , return to Step 3 and retry the procedur e, making sure to achieve the highest possible RF signal peak. 8. Record the Cold Sky A verage and the RFGAIN value reported in Step 7. 9. T ype ZAP<cr> . The sy[...]

5-8 A Guide to T racVision S2 5.5 Preparation for Shipment If you need to repack the antenna unit for shipment, the shipping restraints r emoved or stowed during installation must be replaced. Follow these steps to r einstall the restraints. 1. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors. 2. Attach the three[...]

Appendix A System Specifications Physical Characteristics Po wer 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" wide x 14.8" high, 33 lbs LNB Dual Output Maintenance P or t 9600 bps, 8,N,1,EIA, RS232 Po inting System Ele v ation Range 15 º to 75 º Azimuth Range 720 º P osition Repeatability 0.1 º En vironmenta[...]

Appendix B Comprehensive T racVision S2 System Wiring Diagram The wiring diagram is presented on the following page. B-1 Comprehensive T racVision S2 System Wir ing Diagram 54-0196 Re v . A[...]

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Appendix C Switchplate T emplate C-1 Switchplate T emplate 54-0196 Re v . A 1.85" 2.35"[...]

Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system, ther e is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture. The following process is a manual method of [...]

10. T ype in the elevation that you obtained in Step 6. -T ype EL,xxx<CR> (e.g., Elevation of 30.2° = EL,302<CR> ) 11 . Using a compass, take a bearing on an object that is approximately on the azimuth obtained in Step 6. 12. T ype in an azimuth that points the antenna in the direction of the object selected in Step 1 1. -T ype AZ,xxxx[...]

Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences register ed by the T racV ision S2. The first section shows the sequences register ed by a system that is connected to an IRD low-speed data port. The second section shows the sequences r egister ed by a system that is NOT connected to an IRD low-s[...]

E-2 A Guide to T racVision S2 +POS: 327.7 33.9 2717 Signal Peaked: AZ = 327.69, EL = 33.40, RF = 2822 +POS: 327.7 33.3 2751 +POS: 327.7 33.3 2741 *** Entering Satellite Check *** +POS: 327.7 33.3 2756 Signal Detected = 82 +POS: 327.7 33.3 2727 +POS: 327.7 33.3 2748 Signal Detected = 81 +POS: 327.7 33.3 2731 +POS: 327.7 33.3 2713 Tracking DSS satell[...]

E.2 System Not Connected to IRD Data Standard Startup Sequence ?PGM KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX Limit Switch Test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type S[...]

*** Entering Search Mode 1 *** -----------Searching for a different satellite Search1 decided to go to: AZ = 335.9, EL = 33.5 +POS: 23.5 33.5 518 +POS: 135.5 33.5 890 +POS: 162.5 33.5 1105 *** Entering Search Mode 2 *** +POS: 150.5 33.4 1108 +POS: 80.1 33.4 889 +POS: 180.0 34.0 1092 *** Entering Search Mode 3 *** +POS: 180.0 34.3 873 +POS: 66.6 22.[...]

*** Tracking Satellite *** +POS: 360.0 22.5 1917 +POS: 360.0 22.5 1635 +POS: 360.0 22.5 1976 Switch held: wrong satellite--------------SAT SELECT switch pressed Exclude: No longer search AZ = 0.0, EL = 22.5 KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX Limit Switch Test Limit Switch Status: PASS *** Initializing IRD *** Send APG O[...]

Appendix F Maintenance Port Parser Commands T racV ision S2 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either[...]

F. 2 Manual Positioning Commands To execute the following commands, first put the antenna unit in idle mode by typing HAL T and pressing “ENTER.” Positioning commands may be entered after the antenna comes to r est. Help on P arser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser command[...]

Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands a 0.1 deg UP manual step in ele vation angle Command: 8 Argument: none Response: echoes the command Elev ation DO WN Step Function: commands a 0.1 deg DO WN manual step in ele va[...]

F. 4T arget and Signal Commands Report T arget Location Function: repor ts the target (satellite) location in the baseplate frame and uses the sa v ed satellite position Command: TGTLOCA TION Argument: none Response: T arget Location = E XXX, A XXXX Report RF Signal Strength Function: repor ts the modified signal strength from the RF power detector[...]

KVH Industries Limited W arranty T racVision S2 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against def ects in materials for a period of TWO (2) years and against f actor y labor costs f or a period of ONE (1) year from the date of original retail purchase by the original purchaser . It is the customer’ s[...]

KVH Industries, Inc. 50 Enterprise Center • Middletown, RI 02842 • U.S.A. Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: info@kvh.com • Internet: www .kvh.com KVH ® and T racVision ® are registered trademarks of KVH Industries, Inc. TVS2_OM_Cover_10.02 ®[...]