Multi-Tech Systems FR3060 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Multi-Tech Systems FR3060. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Multi-Tech Systems FR3060 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Multi-Tech Systems FR3060 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Multi-Tech Systems FR3060, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Multi-Tech Systems FR3060 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Multi-Tech Systems FR3060
- nombre de fabricante y año de fabricación del dispositivo Multi-Tech Systems FR3060
- condiciones de uso, configuración y mantenimiento del dispositivo Multi-Tech Systems FR3060
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Multi-Tech Systems FR3060 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Multi-Tech Systems FR3060 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Multi-Tech Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Multi-Tech Systems FR3060, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Multi-Tech Systems FR3060, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Multi-Tech Systems FR3060. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Models FR3060, FR3100 FR3060/V4, FR3060/V8 FR3100/V4, FR3100/V8 User Guide[...]

  • Página 2

    User Guide 88302202 Revision C MultiFRAD 3000-Series (Model Numbers FR3060, FR3100, FR3060/V4, FR3060/V8, FR3100/V4, FR3100/V8) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 1999, by Multi-T ech Systems, Inc. Multi-T ech System[...]

  • Página 3

    Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................... ............................. 6 Preview of this Guide .......................................................................................................... ..........[...]

  • Página 4

    Changing V oice/Fax Channel Parameters .......................................................................................... ..... 55 Interface ...................................................................................................................... ....................... 55 V oice/Fax ............................................[...]

  • Página 5

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 1 - Introduction and Description[...]

  • Página 6

    6 MultiFRAD 3000-Series User Guide Introduction Welcome to Multi-T ech's new MultiFRAD 3000 series, a Frame Relay Access Device (FRAD) that encapsulates data streams from the voice/fax channels, data channels, and LAN devices into frame relay frames. The MultiFRAD 3000 series contains six or ten syncronous or asynchronous data channels, four o[...]

  • Página 7

    7 Chapter 1 - Introduction and Description Preview of this Guide This User Guide describes the MultiFRAD and details how to install and configure it. The information contained in each chapter is as follows: Chapter 1 - Introduction and Description Chapter 1 describes the MultiFRAD including front panel descriptions, back panel connectors, and relev[...]

  • Página 8

    8 MultiFRAD 3000-Series User Guide Front Panel Description The front panel of the MultiFRAD contains groups of LEDs that provide the information on the composite link activity , LAN, data channels, and V oice/Fax channel activity , and the general status of the MultiFRAD. 3000-Series Router/Multiport Data/V oice/Fax Frame Relay Access Device Voice/[...]

  • Página 9

    9 Chapter 1 - Introduction and Description Channels 1 and 2 V35 V .35 Interface. This indicator lights when the channel is configured for a V .35 interface. XMT T ransmit. This indicator blinks when the channel is receiving data to be transmitted on the link or over IP . RCV Receive. This indicator blinks when the channel is transmitting data recei[...]

  • Página 10

    10 MultiFRAD 3000-Series User Guide Back Panel Description E&M FXO FXS E&M FXO FXS E&M FXO FXS E&M FXO FXS VOICE/ FAX CHANNEL 8 VOICE/ FAX CHANNEL 4 VOICE/ FAX CHANNEL 7 VOICE/ FAX CHANNEL 3 VOICE/ FAX CHANNEL 6 VOICE/ FAX CHANNEL 2 VOICE/ FAX CHANNEL 5 VOICE/ FAX CHANNEL 1 CHANNEL 10 CHANNEL 9 CHANNEL 8 CHANNEL 7 CHANNEL 6 CHANNEL [...]

  • Página 11

    11 Chapter 1 - Introduction and Description Channels 3 - 10 Connectors These DB-25 female connectors are used to connect the MultiFRAD to channel devices. These connections can be to either asynchronous or HDLC synchronous RS-232 data equipment such as multiplexers. V oice/Fax Channels 1 - 8 Connectors E&M Use the E&M connector to connect t[...]

  • Página 12

    12 MultiFRAD 3000-Series User Guide T echnical Specifications • Provides access to frame relay networks for SLIP , PPP , async and HDLC sync devices. • T runk and Data ports may be configured as EIA-232 or V .35 • T runk Speeds up to T1/E1 synchronous • 4MB DRAM • 16MB of flash memory Ethernet Port • One Ethernet Interface - 10Base-T (t[...]

  • Página 13

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 2 - Installation[...]

  • Página 14

    14 MultiFRAD 3000-Series User Guide Introduction This chapter will guide you through the unpacking and installation of your MultiFRAD. The installation procedure, which is preceded by important safety instructions, will provide step by step instruction on cabling and powering-on the MultiFRAD. Chapter 3 will provide instruction on loading and confi[...]

  • Página 15

    15 Chapter 2 - Installation Cabling your MultiFRAD 3000 Cabling your MultiFRAD involves general cabling connections for all models, data channel connections, and V oice/Fax connections for models connecting to telephone equipment. The general cable connections involve connecting power , command port, composite link device, and LAN connections. The [...]

  • Página 16

    16 MultiFRAD 3000-Series User Guide Data Channel Cable Connections 5 Connect one end of a DB-25 cable to one of the data channel connectors on the back of your MultiFRAD (labeled CHANNEL 1-6 for the FR3060, CHANNEL 1-10 for the FR3100). See Figure 4. Connect the other end of each cable to the channel device. Repeat for each of the up to 6 or 10 cha[...]

  • Página 17

    17 Chapter 2 - Installation V oice/Fax Cable Connections NOTE: The E&M, FXS, and Ethernet ports are not designed to be connected to a Public T elecommunication Network. 6 If you are connecting a station device; e.g., analog telephone, fax machine, or Key T elephone System (KTS) to your MultiFRAD; connect one end of an RJ-1 1 phone cord to the V[...]

  • Página 18

    18 MultiFRAD 3000-Series User Guide E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set of channel jacks. The jumper block contains 8-pairs of pins. The jumper plug fits over three pairs of pins on the jumper block. The E&M type number is labeled on the pc boa[...]

  • Página 19

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 3 - Software Loading and Configuration[...]

  • Página 20

    20 MultiFRAD 3000-Series User Guide Introduction This chapter will guide you through the installation and initial configuration of the MultiFRAD software included in your shipping box. Chapter 4 will provide a more detailed description of the software and it’s features. Loading your Software The following loading procedure does not provide every [...]

  • Página 21

    21 Chapter 3 - Software Loading and Configuration 6. The next dialog box enables you to name the Program Folder for the MF3000 files. Y ou can select the default name, MultiFRAD 3000 , or name it anything you like; when done, click Next> to continue. 7. After all the program files from both disks are loaded, the Setup dialog box is displayed, en[...]

  • Página 22

    22 MultiFRAD 3000-Series User Guide 9. Do you want to download default setup? dialog box is displayed. Click the Ye s button to continue. 10. If your MultiFRAD is connected to a LAN and the network protocol is IPX , continue with the following steps (1 1 thru 14). If your MultiFRAD is connected to a LAN and the network protocol is IP , click IPX Ro[...]

  • Página 23

    23 Chapter 3 - Software Loading and Configuration 13. WA N : Enter the WAN network number for the Frame Relay W AN Port by clicking the Network Number box and backspacing through the default number and entering your new W AN Number . Make sure the W AN network number is the same as the MultiFRAD on the other end of the link. The W AN network number[...]

  • Página 24

    24 MultiFRAD 3000-Series User Guide 22. If your MultiFRAD is going to be connected to a frame relay network with a Synchronous DCE device and External Clocking , click OK and proceed to step 23 to configure your data ports. If your Synchronous DCE device in your frame relay network requires External Clocking from the MultiFRAD, click on Internal Cl[...]

  • Página 25

    25 Chapter 3 - Software Loading and Configuration 23. The Data Port Configuration dialog box allows you to configure the data channels for PPP/ Frame Relay , for data over the Internet, or as a Hub over a frame relay network. The Encapsulation T ype group determines how the data channel is going to be configured. If your MultiFRAD is going to be co[...]

  • Página 26

    26 MultiFRAD 3000-Series User Guide 25. If your data device is an Asynchronous device, then click the Asynchronous check box, and select the Baud Rate from the drop-down list. Also, select the Word Length, Parity , Stop Bits, etc. for your device. Refer to the user documentation for the parameters of the data device. If your data device is a synchr[...]

  • Página 27

    27 Chapter 3 - Software Loading and Configuration 29 The V oice/Fax Channel Setup dialog box is displayed. The Channel Setup dialog boxes define the V oice/Fax channel interface, voice coder , fax parameters, and regional telephone parameters for each channel. Configure each channel for the type of interface you are connecting to. The Interface tab[...]

  • Página 28

    28 MultiFRAD 3000-Series User Guide If you want to dedicate a voice/fax channel to a point-to-point configuration; i.e., the device on a local channel will automatically call a specific channel on a remote MultiFRAD; click the Auto Call Enable option in the Auto Call group. Then enter the appropriate DLCI in the DLCI Number field. Change the channe[...]

  • Página 29

    29 Chapter 3 - Software Loading and Configuration 34. T o change the call progress signaling for your Country/Region , click the down arrow and highlight your specific country or region. The T one Pairs parameters change per your choice. Click OK to continue to building your phone directory database. 35. The Checking MultiFRAD dialog box is display[...]

  • Página 30

    30 MultiFRAD 3000-Series User Guide 37. After writing setup to the MultiFRAD, the unit is rebooted. 38. During reboot, the BTG (Booting) LED will be on. W ait for the BTG LED to go off. This could take up to 90 seconds for the BTG LED to go off. 39. Win3.1 users - you are returned to your Program Manager where the MultiFRAD Program Group and Progra[...]

  • Página 31

    31 Chapter 3 - Software Loading and Configuration Detect and Map Y our DLCIs 41. From the Setup dialog box, click the Frame Relay button. 42. A Frame Relay dialog box stating “MultiFRAD has detected and added following DLCIs” is displayed. Click the OK button. 43. A second Frame Relay dialog box may be displayed, stating “MultiFRAD has detect[...]

  • Página 32

    32 MultiFRAD 3000-Series User Guide 46. The Frame Relay DLCI Setup dialog box displays a number of DLCIs in the DLCI dialog box window . In the example, the T otal DLCIs window shows 8 DLCIs detected by the Frame Relay network. Click a DLCI that you want to map. The Protocol Mappings, Port Mappings, and all the other groups become active. 47. If a [...]

  • Página 33

    33 Chapter 3 - Software Loading and Configuration 56. The Setup menu is displayed. Build Y our Phone Directory Database Perform the following steps to construct your phone directory database. 57. Click Phone Book on the main menu. The Phone Directory Database dialog box is displayed. Y ou will build your personalized MultiFRAD Phone Directory in th[...]

  • Página 34

    34 MultiFRAD 3000-Series User Guide 58. Click Add to begin building your phone directory database. The Add/Edit Phone Entry dialog box is displayed. In the Station Information group, enter a unique phone number in the Phone Number field for one of the remote voice/fax channel you will be calling. For example, telephone number 101. This telephone nu[...]

  • Página 35

    35 Chapter 3 - Software Loading and Configuration 60. Repeat steps 58 thru 59 for each additional phone number . Y ou should enter one phone number for each remote channel that is enabled. When finished, click OK . 61. The Main menu is displayed. Click Download Setup . 62. The “Save Current Setup as User Default Configuration” is displayed. Mul[...]

  • Página 36

    36 MultiFRAD 3000-Series User Guide 63. The Writing Setup dialog box is displayed as the setup configuration is written to the MultiFRAD. 64. After setup is written to the MultiFRAD, the unit reboots. 65. During reboot, the BTG (Booting) LED will be on. When the BTG LED goes off, you are returned to the Main menu. Y our MultiFRAD is operational at [...]

  • Página 37

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 4 - MultiFRAD Software[...]

  • Página 38

    38 MultiFRAD 3000-Series User Guide Introduction This chapter describes the MultiFRAD software with the intent to show you how to make changes to the configuration of your MultiFRAD. The major configuration parameters were established during the loading of the software ( Chapter 3 ), and the MultiFRAD software and configuration utilities allow you [...]

  • Página 39

    39 Chapter 4 - MultiFRAD Software MultiFRAD Configuration The MultiFRAD 3000-Series Setup menu consists of 12 buttons in which you can point and click, an Events window in the middle of the menu, and a status bar at the bottom of the menu. The 12 buttons allow you to display and change the protocol stacks, statistics, W AN port setup, Frame Relay p[...]

  • Página 40

    40 MultiFRAD 3000-Series User Guide Changing IP Parameters The IP Setup dialog box allows you change the IP routing capabilities, add or delete logical W ANs, enable the DHCP relay agent, assign DNS address, and define default and static routes. The initial routing capabilities were established during the software installation. Y ou can change IP r[...]

  • Página 41

    41 Chapter 4 - MultiFRAD Software when a topology change occurs) information which in turn speeds up the rate at which RIP will correctly map the current network topology . From the Ethernet IP Setup dialog box you can switch to the W AN IP Setup dialog box or the Advanced IP Setup dialog box. The W AN IP Setup dialog box allows you to disable or e[...]

  • Página 42

    42 MultiFRAD 3000-Series User Guide The Routing option is normally checked; however , if you do not wish to have IP packets routed, then uncheck this item. If IP routing is disabled and bridging is enabled, IP packets are bridged; i.e., IP packets are transferred. The RIP option enables RIP based routing. RIP (Routing Information Protocol) is a pro[...]

  • Página 43

    43 Chapter 4 - MultiFRAD Software Changing IPX Parameters The IPX Setup dialog box controls the four frame types, the W AN ports setup, and the advanced tab enables IPX routing, auto learn of Ethernet network numbers, and the distributed name of the MultiFRAD. In IPX based networks using Ethernet, LAN segments can support the use of four dif ferent[...]

  • Página 44

    44 MultiFRAD 3000-Series User Guide The IPX W AN Setup window allows you to enable or disable IPX routing on the W AN port, change the network number for the W AN port, change the default RIP and SAP timers, and optimize the bandwidth. The IPX W AN network number has to be the same on both ends of the link and must be unique throughout the internet[...]

  • Página 45

    45 Chapter 4 - MultiFRAD Software The Advanced IPX Setup dialog box controls the routing of the protocol and auto learn of Ethernet network numbers, defines the broadcast name of the MultiFRAD, and IPX filtering. If bridging of IPX packets is desired, IPX routing must be disabled and frame type support for the frame type must be enabled. If there i[...]

  • Página 46

    46 MultiFRAD 3000-Series User Guide Changing Bridging Parameters The Spanning T ree Setup dialog box controls transparent bridging when the Bridging option is enabled. If there are any loops or redundant links in the internetwork, then Spanning T ree Algorithm option must be used. Spanning T ree is a method of transparent bridging, as opposed to so[...]

  • Página 47

    47 Chapter 4 - MultiFRAD Software W AN Port Setup The W AN Port Setup dialog box controls how the port is configured (i.e., frame relay or point-to- point). If the W AN port is configured for frame relay , then the mode of the port is synchronous. If the port is configured for point-to-point, then the mode can be either synchronous or asynchronous.[...]

  • Página 48

    48 MultiFRAD 3000-Series User Guide Point to Point Setup The Point to Point Setup dialog box controls the W AN port protocol, dial on demand, and remote port setup. The W AN port protocol can be either Point to Point Protocol (PPP) or Serial Line Internet Protocol (SLIP). PPP is the more robust of the two protocols in that it allows the end-points [...]

  • Página 49

    49 Chapter 4 - MultiFRAD Software Frame Relay Setup The Frame Relay dialog box displays the CIR Measurement Interval in milliseconds, the Management T ype and details of that management type, and the number of DLCI’s that are active. The MultiFRAD can detect DLCIs and the Management T ype when you are connected to an active frame relay service. S[...]

  • Página 50

    50 MultiFRAD 3000-Series User Guide If you click the DLCI button on the right side of the dialog box, the Frame Relay DLCI dialog box is displayed. If you have connected to a frame relay service, this dialog box should display your current DLCI numbers automatically . It also shows the protocol mappings of the highlighted DLCI, which data ports are[...]

  • Página 51

    51 Chapter 4 - MultiFRAD Software When you click the OK button, the new DLCI appears in the DLCI’s window in the Frame Relay DLCI dialog box. When a DLCI has just been detected, or if you have just made a new DLCI, no data ports and protocols are mapped to it. The default Congestion Management, mode, CIR, and Be are displayed. Y ou should verify [...]

  • Página 52

    52 MultiFRAD 3000-Series User Guide Compression can be enabled on a per-DLCI basis by clicking on the Others-Compression box. If compression is required, it must be enabled on both the local and remote ends of the PVC. T o map a protocol to a DLCI (e.g., 17), return to the Main Menu and then click the protocol stack that you are using. In the lower[...]

  • Página 53

    53 Chapter 4 - MultiFRAD Software W e now have W AN IP address 200.2.12.1 from the IP protocol stack mapped to DLCI 17. Let’ s say we also want to map a data channel to DLCI 17. The data ports that are already mapped to other DLCIs are grayed out. In our example, lets map data port 3 to DLCI 17. Simply click Port 3 in the Data Port Mappings group[...]

  • Página 54

    54 MultiFRAD 3000-Series User Guide Data Port Configuration The Data Port Configuration dialog box allows you to change the parameters of the data transferred between the data device and the MultiFRAD. The MultiFRAD can transfer data between the data device and MultiFRAD in either synchronous or asynchronous mode. If your data device is an asynchro[...]

  • Página 55

    55 Chapter 4 - MultiFRAD Software Changing V oice/Fax Channel Parameters The V oice/Fax channel parameters include the interface type and its options, voice and fax settings, and voice communications for the region of the world that the MultiFRAD resides in. The Channel Setup dialog box is accessed from the Main MultiFRAD menu. The Channel Setup di[...]

  • Página 56

    56 MultiFRAD 3000-Series User Guide FXO Interface The FXO Interface is used to connect PBX extensions or central office telephone lines. Y ou also, need to select DTMF or Pulse dialing in the Regeneration field of the Dialing Options group. If you are unsure of the correct selection, contact the personnel in charge of your PBX or your local telepho[...]

  • Página 57

    57 Chapter 4 - MultiFRAD Software Regional The regional tab controls the voice communications for the region that the MultiFRAD resides in. From the Country/Region drop-down list you can select the region or country for which you are configuring the MultiFRAD. The T one Pairs group displays the tones used in the region you selected. The Pulse Gener[...]

  • Página 58

    58 MultiFRAD 3000-Series User Guide Changing the Phone Directory Database The phone directory database defines each FRAD Phone Number in your MultiFRAD network. T o access this database you would click on the Phone Book button in the Main MultiFRAD menu. Y ou can add, delete, or edit any entry in the database. The Station Phone Number window displa[...]

  • Página 59

    59 Chapter 4 - MultiFRAD Software Others Setup Clicking the Others button on the main menu displays the Others Setup dialog box. This dialog box lets you enable SNMP Agent (the default is disabled ) and set up all the necessary parameters; enable or disable various remote configuration methods such as TFTP (T rivial File T ransfer Protocol) Server [...]

  • Página 60

    60 MultiFRAD 3000-Series User Guide Enable Logging of Statistics Clicking the Log Setup button on the Others Setup dialog box displays the Log Statistics dialog box which lets you Enable/Disable Logging, set the time interval (in minutes) between logging, and either Log all Statistics or only those statistics that you enable (check) on this dialog [...]

  • Página 61

    61 Chapter 4 - MultiFRAD Software Statistics The Statistics dialog box allows you to view statistics on the major events of the MultiFRAD. The Statistic dialog box changes depending on the way the W AN port is configured. If the MultiFRAD is configured in a point-to-point configuration, the button to the right of the W AN changes to PPP and the DLC[...]

  • Página 62

    62 MultiFRAD 3000-Series User Guide IP Statistics IP is a connection-less network protocol that resides in the network layer of a conventional OSI layered model. Depending on what is going on at the application layer , IP will typically use one of two transport layer protocols. User Datagram Protocol (UDP), a connection-less transport layer protoco[...]

  • Página 63

    63 Chapter 4 - MultiFRAD Software IPX Port Statistics The IPX Port Statistics dialog box displays information pertaining to the IPX Port, for example, the frame type used or the number of packets transmitted/received. IPX is a network layer protocol that is usually associated with Novell Netware TM networks. It allows for encapsulation of four dif [...]

  • Página 64

    64 MultiFRAD 3000-Series User Guide SNMP Statistics The SNMP Statistics dialog box provides statistical information on Simple Network Management Protocol (SNMP). SNMP is an application layer protocol that facilitates the exchange of management information between network devices. There are three key components in SNMP: the devices that are to be ma[...]

  • Página 65

    65 Chapter 5 - Remote Configuration and Management The W AN Port Statistics dialog box pertains to the traf fic on the MultiFRAD’ s composite link (W AN) port. The Statistics that fall into “Others” category relate to the physical layer between the MultiFRAD and the link device, i.e. the CSU/DSU. These statistics can be helpful in troubleshoo[...]

  • Página 66

    66 MultiFRAD 3000-Series User Guide Data Port Statistics The Data Port Statistics dialog box displays statistical information, such as bytes or blocks received/ transmitted, for the various data ports. This window shows the statistics for all data channels. By highlighting and double clicking on a particualr port, you can view the individual channe[...]

  • Página 67

    67 Chapter 4 - MultiFRAD Software Frame Relay Statistics The Frame Relay Management Statistics dialog box can be a useful tool for troubleshooting MultiFRAD installations and monitoring the performance of active links, and determining if the MultiFRAD is talking to the provider ’ s switch. The Polling Details section lists the various management [...]

  • Página 68

    68 MultiFRAD 3000-Series User Guide When trying to troubleshoot a frame relay circuit, once it has been established that management frames are being sent and received, the next step is to determine whether the DLCIs are becoming active. This is dialog box that will give that indication. A FRAD needs to be present at both ends for the DLCI to be act[...]

  • Página 69

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 5 - Remote Configuration and Management[...]

  • Página 70

    70 MultiFRAD 3000-Series User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. T wo methods are provided to access a remote unit; the first method is modem based and the second method is using IP . Within the IP method, three applications can be used: 1) LAN-Based using TFTP (T rivial l[...]

  • Página 71

    71 Chapter 5 - Remote Configuration and Management V erify that the Communication T ype field is set for COM Port and the Select Port field matches the COM port of your local PC. In the Dial String field, enter the A T command for dialing (A TDT) plus the phone number of the remote MultiFRAD. If your Modem Initialization String, Initialization Resp[...]

  • Página 72

    72 MultiFRAD 3000-Series User Guide LAN-Based TheLAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used. 1 Y ou must assign an Internet (IP) address for the PC and for each node that will be managed by the configuration [...]

  • Página 73

    73 Chapter 6 - W arranty , Service and T ech Support 7 After you have changed the configuration of the remote MultiFRAD, click Download Setup to update the configuration. The remote MultiFRAD will be brought down, the new configuration written to the unit, and the unit will reboot. 8 Click Exit after the downloading is complete. 9 Double-click the [...]

  • Página 74

    74 MultiFRAD 3000-Series User Guide Remote Management This section describes typical client applications that can be used to configure the MultiFRAD remotely . It is important to note that although any subsequent changes to configuration can be made using these applications, the initial setup and configuration of the MultiFRAD must be done on the l[...]

  • Página 75

    75 Chapter 5 - Remote Configuration and Management MultiFRAD Management Menu The MultiFRAD management menu provides two options; MultiFRAD Configuration and Remote User Database. The MultiFRAD Configuration options allow you to select the protocol stack, high or low level device drivers, applications, Mux data ports, filtering, priority , or system[...]

  • Página 76

    76 MultiFRAD 3000-Series User Guide Remote User Database The Remote User Database option from the MultiFRAD management menu allows you add and configure a list of users who will access the MultiFRAD remotely . After selecting Remote User Database (type 2 <Enter> ) from the main menu, type A <Enter> to add a new user to the database. The[...]

  • Página 77

    77 Chapter 5 - Remote Configuration and Management Click the word Login to gain access to the MultiFRAD. The following screen appears: T ype supervisor in the User Name field (no password needed) and click OK . The MultiFRAD 3000 Configuration screen is displayed. Note: the first user to access the MultiFRAD will have read/write rights over the uni[...]

  • Página 78

    78 MultiFRAD 3000-Series User Guide[...]

  • Página 79

    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 6 - W arranty , Service and T ech Support[...]

  • Página 80

    80 MultiFRAD 3000-Series User Guide Introduction This chapter provides the information necessary for receiving service or support for your MultiFRAD. The chapter starts with a description of the warranty , and continues with instructions for contacting the Service department, T echnical Support group, and various Multi-T ech internet resources. Lim[...]

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    81 Chapter 6 - W arranty , Service and T ech Support T ech Support Multi-T ech has an excellent staff of technical support personnel available to help you get the most out of your Multi-T ech product. If you have any questions about the operation of this unit, call 1-800-972- 2439. Please fill out the MultiFRAD information (below), and have it avai[...]

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    82 MultiFRAD 3000-Series User Guide Service If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight prepaid) to our factory . Return shipping charges will be paid by Multi-T ech Systems. Include the following with your MultiFRAD: • a description of the problem. • return billing and return shipping a[...]

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    83 Chapter 6 - W arranty , Service and T ech Support 6. If you select Zmodem, the transfer will begin automatically . If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the P AGE DOWN key initiates the download.) 7. When the download is complete, press ENTER to return to the File Menu. 8. T o[...]

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    84 MultiFRAD 3000-Series User Guide[...]

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    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Appendices[...]

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    86 MultiFRAD 3000-Series User Guide Appendix A - Cabling Diagrams Command Port Cable 13 12 1 1 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 To DTE Device (T erminal Device i.e. ASCII T erminal) TRANSMIT DA TA (BA) RECEIVE DA TA (BB) SIGNAL GROUND (AB) PIN NO. T o COMMAND PORT Connector LA[...]

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    87 Appendix A - Cabling Diagrams V oice/Fax Channel Connectors 1 2 3 4 5 6 7 8 2 3 4 5 2 3 4 5 Pin Connections E&M Description FXO Description FXS Description 1M 2 E 2 N/C 2 N/C 3 T1 3 Ring 3 T ip 4 R 4 T ip 4 Ring 5 T 5 N/C 5 N/C 6R 1 7S G[...]

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    88 MultiFRAD 3000-Series User Guide T runk Cable 13 12 1 1 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PIN NO. 1 2 3 4 5 7 8 15 17 20 25 1 2 3 4 5 7 8 15 17 20 25 To External Synchronous Modem/DSU Connector CHASSIS GROUND (AA) TRANSMIT DA TA (BA) RECEIVE DA T A (BB) REQUEST TO SEND (CA) CLEAR TO SEND (CB) SIGNAL GROUND (AB) CARRIER DET[...]

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    89 Appendix A - Cabling Diagrams Remote Configuration Cable PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 To DCE Device (Communication Device i.e. Modem) FRAME GROUND TRANSMIT DA T A (TX) RECEIVE DA TA (RX) REQUEST T O SEND (RTS) CLEAR TO SEND (CTS) SIGNAL GROUND PIN NO. To COMMAND PORT Connector Male Male[...]

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    90 MultiFRAD 3000-Series User Guide Appendix B - Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial in[...]

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    3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Glossary[...]

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    92 MultiFRAD 3000-Series User Guide A Access: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service. Similar to services of[...]

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    93 Glossary Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent compa- nies which service a specific region of the US. Also called Regional Bell Operating Companies (RBOCs). Bell Pub 41450 : The Bell publication defining requirements for data format conversion, line conditionin[...]

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    94 MultiFRAD 3000-Series User Guide Circuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one communica- tion path. Circuit switching allows multiple conversations on one talk path only if the end-users multiplex the signals prior to transmis- sion. Circuit switching: The temporary conn[...]

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    95 Glossary Digital Data: Information represented by discrete values or conditions (contrast "Analog Data"). Digital Loopback : A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via a telecommunications device). The tested device decodes and encodes a received test message, then [...]

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    96 MultiFRAD 3000-Series User Guide Explicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy. The use of FECN and BECN is called explicit congestion management. Some end-to-end protocols use FECN or BECN, but usually not both options together. With this method, a congestion cond[...]

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    97 Glossary H Handshaking: A process that two modems go through at the time of call setup to establish synchronization over the data communica- tions link. It is a synchronization and negotiation process accomplished by the exchange of predefined, mutually recognized control codes. High-level Data Link Control (HDLC): An ISO standard, bit-oriented [...]

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    98 MultiFRAD 3000-Series User Guide L LAPB: Link Access Procedure Balanced; based on the X.25 Layer 2 specification. A full-duplex point-to-point bit-synchronous protocol commonly used as a data link control protocol to interface X.25 DTEs. LAPB is the link initialization procedure that establishes and maintains communications between the DTE and t[...]

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    99 Glossary Multiprotocol: A device that can interoperate with devices utilizing different network protocols. Multithreading: The ability of a software system to be able to handle more than one transaction concurrently. This is contrasted to the case where a single transaction is accepted and completely processed before the next transaction process[...]

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    100 MultiFRAD 3000-Series User Guide Point of Presence (POP): The central office's end points of the long distance carriers. Point to Point Protocol (PPP): A protocol that lets a PC user access TCP/IP (Internet member) using an ISDN terminal adapter or a high-speed modem over a standard telephone line. Port: A location for input or output data[...]

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    101 Glossary Robbed Bit Signaling: The popular T1 signaling mechanism where the A and B bits are sent by each side of the T1 termination and are "buried" in the voice data of each voice channel in the T1 circuit. Since the bits are "robbed" infrequently, voice quality is remains relatively uncompromised. See "bit robbing&qu[...]

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    102 MultiFRAD 3000-Series User Guide Synchronous Transmission: The transmission of data which involves sending a group of characters in a packet. This is a common method of transmission between computers on a network or between modems. One or more synchronous characters are transmitted to confirm clocking before each packet of data is transmitted. [...]

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    103 Glossary V.54: The ITU-T standard for local and remote loopback tests in modems, DCEs and DTEs. The four basic tests are: • local digital loopback (tests DTE send and receive circuits), • local analog loopback (tests local modem operation), • remote analog loopback (tests comm link to the remote modem), and • remote digital loopback (te[...]

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    104 MultiFRAD 3000-Series User Guide Index A About the Internet ........................................... 83 About the Multi-T ech Fax-Back Service .......... 85 ASCII String ................................................... 22 B Back Panel Description .................................. 1 0 BBS ..................................................[...]

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    105 Index R Raw (802.3) .................................................... 2 2 Recording MultiFRAD Information .................. 8 1 Regulatory Information ................................... 90 Remote Address ............................................. 23 Remote Configuration LAN-Based ................................................. 72 Remo[...]