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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Samsung NE595ROABSR. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Samsung NE595ROABSR o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Samsung NE595ROABSR se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Samsung NE595ROABSR, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Samsung NE595ROABSR debe contener:
- información acerca de las especificaciones técnicas del dispositivo Samsung NE595ROABSR
- nombre de fabricante y año de fabricación del dispositivo Samsung NE595ROABSR
- condiciones de uso, configuración y mantenimiento del dispositivo Samsung NE595ROABSR
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Samsung NE595ROABSR no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Samsung NE595ROABSR y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Samsung en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Samsung NE595ROABSR, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Samsung NE595ROABSR, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Samsung NE595ROABSR. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
imagine the possibilities Thank you for purchasing this Samsung pr oduct. T o receive more complete service, please r egister your product at www .samsung.com/r egister 1-800-SAMSUNG (726-7864) Electric Range user manual ENGLISH This manual is made with 100 % recycled paper . N E 5 9 7 R 0 A B S R NE597R0ABSR_AA_DG68-00431A-04_EN.indd 1 02/01/2014 [...]
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1 _ features of your new range featur es of your new r ange Enhanced convenience. Better cooking. Easy maint enance. Y our new electric r ange has been designed to bring you these benefits and more. • The latest in heat-distribution technology Other ranges with just one fan t end to make a swirl of heat that fails t o cover the whole inside of t[...]
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Important safety instructions _ 2 WARNING Hazards or unsafe pr actices that may result in severe personal injury or death. CAUTION Hazards or unsafe pr actices that may result in minor personal injury or property damage . CAUTION T o reduce the risk of fir e, explosion, electric shock, or personal injury when using your oven, follow these basic sa[...]
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3 _ Important safety instructions Do not step, lean, or sit on the doors of the range. Y ou can cause the r ange to tip, resulting in burns or serious injuries. Confirm that the Anti- T ip device is installed properly . Then, to verify that the Anti- T ip device is engaged, grasp the t op rear edge of the r ange and carefully att empt to tilt it f[...]
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Important safety instructions _ 4 Stor age in or on appliance. Do not store flammable mat erials in the oven or near the surface units. Be sure all packing mat erials are removed from the appliance befor e operating it. K eep plastics, clothes, and paper away from parts of the appliance that may become hot. W ear proper apparel. Never wear loose-?[...]
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5 _ Important safety instructions Use care when touching the cooktop. The glass surface of the cooktop will r etain heat after the contr ols have been turned o. Be careful when placing spoons or other stirring utensils on the glass cooktop surface when it is in use. They may become hot and could cause burns. Use proper pan siz es. This appliance[...]
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Important safety instructions _ 6 ELECTRICAL SAFETY Proper Installation- Be sur e your appliance is properly installed and grounded by a qualified technician. The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or serious malfunction. If your appliance is in need o[...]
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7 _ Important safety instructions WARNING- Accessible parts may become hot during use. T o avoid burns, young children should be kept away . OVEN DO NO T TOUCH THE HEA TING ELEMENTS OR INTERIOR SURF A CES OF THE OVEN. Heating elements may be hot even though they are dark in color . Int erior surfaces of an oven become hot enough to cause burns. Dur[...]
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Important safety instructions _ 8 W ARMING DRA WER DO NOT TOUCH THE HEA TING ELEMENT OR THE INTERIOR SURF ACE OF THE DRAWER. These surfaces may be hot enough to burn. REMEMBER: The inside surface of the drawer may be hot when the drawer is opened. The purpose of the warming drawer is to hold hot cooked foods at serving temperature. Always start wit[...]
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9 _ Important safety instructions Remove the nickel oven shelves from the oven befor e you begin the self- cleaning cycle, or they may discolor . If the self-clean mode malfunctions, turn the oven o and disconnect the power supply . Have it serviced by a qualified technician. Excess spillage must be r emoved before cleaning and shall specify wh[...]
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Important safety instructions _ 10 WARNING C R I T I C A L I N S T A L L A T I O N W A R N I N G S This appliance must be installed by a qualified technician or service company . - Failing to have a qualified technician install the range may result in electric shock, fire, an explosion, pr oblems with the product, or injury. Unpack the oven. rem[...]
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11 _ Important safety instructions CAUTION C R I T I C A L U S A G E W A R N I N G If the appliance is flooded by any liquid, please contact your nearest service center . F ailing to do so may result in electric shock or fire. If the appliance produces a str ange noise, a burning smell, or smoke, unplug the power plug immediately and contact your[...]
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Important safety instructions _ 12 Do not touch the power cor d with wet hands. - This may result in electric shock. Do not turn the appliance o while an oper ation is in progress. - This may cause a spark and result in electric shock or fir e. Keep all packaging mat erials well out of the reach of children, as packaging materials can be danger[...]
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13 _ Important safety instructions Do not heat food wr apped in paper from magazines, newspapers, etc. - This may result in fir e. Do not open the door when the food in the oven is burning. - If you open the door , it causes an inflow of oxygen and may cause the food to ignite. Do not apply ex cessive pressure t o the door or the inside of the ap[...]
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Página 15
Important safety instructions _ 14 Do not stand on top of the appliance or place objects (such as laundry, oven cover , lighted candles, lighted cigar ettes, dishes, chemicals, metal objects, etc.) on the appliance. - Items, such as a cloth, may be caught in the door . - This may result in electric shock, fir e, problems with the product, or injur[...]
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15 _ Important safety instructions CAUTION C R I T I C A L C L E A N I N G W A R N I N G S Do not clean the appliance by spr aying water directly on t o it. Do not use benzene, thinner or alcohol t o clean the appliance. - This may result in discoloration, deformation, damage, electric shock or fir e. T ake care not t o hurt yourself when cleaning[...]
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Página 17
Contents _ 16 contents INTRODUCING YOUR NEW RANGE 17 17 Overview 17 What’ s included with your range SURF ACE COOKING 18 18 About surface cooking 20 How to set the appliance for surface cooking 23 Using the proper cookwar e 23 Choosing the proper cookwar e 24 Protecting the smoothtop surface USING THE WARMING DRA WER 25 25 About the warming drawe[...]
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17 _ Introducing your new range introducing your new range OVERVIEW W arming drawer Oven door Convection fan Shelf position Glass surface Automatic oven light switch * Oven light Self/steam clean latch Gasket Oven control panel See page 27 for more information * Surface control knobs See page 19 for more information WHA T’S INCLUDED WITH YOUR RAN[...]
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SURF ACE COOKING Surface cooking _ 18 surface cooking ABOUT SURF ACE COOKING BEFORE COOKING • Do not use the glass cooktop surface as a cutting board. • Do not place or store items that can melt or catch fire on the glass cooktop, even when it is not being used. • T urn the surface units on only after placing the cookware on them. • Do not[...]
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Página 20
19 _ Surface cooking Location of the radiant surface elements and controls The radiant control knobs operate the radiant surface elements on the cooktop as shown below . 1 5 2 3 4 6 1. Single element: Left rear 2. Single element: Right rear 3. Dual element: Left front 4. T riple element: Right front 5. W arming center: Center rear 6. Hot surface in[...]
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SURF ACE COOKING Surface cooking _ 20 HOW TO SET THE APPLIANCE FOR SURF ACE COOKING • The surface elements may be hot and bur ns may occur . Do not touch the surface elements until they have cooled down sufficiently . • At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch on fir[...]
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21 _ Surface cooking T riple surface unit control knob (right fr ont) The dual surface unit has 3 cooking sizes to select from so you can match the size of the unit to the size of the cookware you ar e using. 1 . Push the knob in. 2 . T ur n in either dir ection to the setting you want. • T o use the small surface unit, tur n the control knob to [...]
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SURF ACE COOKING Surface cooking _ 22 Using the warming center The warming center , located in the back center of the glass surface, will keep hot, cooked food at serving temperature. • The surface warmer will not glow red like the cooking elements. • Do not warm food on the warming center for more than two hours. • Use only cookware and dish[...]
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23 _ Surface cooking USING THE PROPER COOKW ARE Using the right cookware can pr event many problems, such as uneven cooking or extended cooking times. Using the proper pans will r educe cooking times and cook food more evenly . Check for flatness by rotating a ruler acr oss the bottom of the cookware. CORRECT INCORRECT Flat bottom and straight sid[...]
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SURF ACE COOKING Surface cooking _ 24 PROTECTING THE SMOOTHTOP SURF ACE Cleaning • Clean the cooktop before using it for the first time. • Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage. • If a spillover occurs, immediately clean the spill from the cooking area while it is hot to p[...]
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25 _ Using the warming drawer using the warming drawer ABOUT THE W ARMING DRA WER The warming drawer will keep hot, cooked foods warm. Always start with hot food. Do not use to warm cold food other than bread, crisping crackers, chips or dry cereal. Allow approximately 25 minutes for the warming drawer to preheat. • Do not line the warming drawer[...]
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Using the warming drawer _ 26 WARMING DRA WER TURNING THE W ARMING DRA WER ON OR OFF 1 . T ur n the warming drawer on. Press the W ARMING DRAWER On/Of f pad. 2 . Select the power setting you want. Pressing the W ARMING DRAWER LEVEL pad once for low , twice for medium, or 3 times for high. The warming drawer starts automatically once you have finis[...]
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27 _ Operating the oven operating the oven THE OVEN CONTROL P ANEL READ THE INSTRUCTIONS CAREFULL Y BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below . Detailed instructions for each feature and function follow later in this user manual. 11 10 7 6 5 8 1 1[...]
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Operating the oven _ 28 OPERA TING THE OVEN SETTING THE CLOCK The clock must be set to the correct time of day for the automatic oven timing functions to work properly . • The time of day cannot be changed during a timed cooking, a delay-timed cooking or a self- cleaning cycle. • Y ou can choose between a 12-hour or 24-hour display . The defaul[...]
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29 _ Operating the oven MINIMUM AND MAXIMUM SETTINGS All of the features listed in the table below have minimum and maximum time or temperatur e settings. A beep will sound each time a pad on the control panel is pr essed and the entry is accepted. An error tone will sound in the form of a long beep if the enter ed temperature or time is below the [...]
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Operating the oven _ 30 OPERA TING THE OVEN USING THE OVEN RACKS Oven rack positions 1 2 3 4 5 6 7 The oven has 7 rack positions (1~7). TYPE OF FOOD RACK POSITION Frozen pies 4 Angel food cake 2 Bundt or pound cakes 3 Biscuits, muffins, br ownies, cookies, cupcakes, layer cakes, pies 4 Casseroles 4 Small roast, ham 2 T urkey , large roast 1 Baking[...]
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31 _ Operating the oven BAKING The oven can be programmed to bake at any temperatur e from 150°F to 550°F . How to set the thermostat 1 . Start the set up. Press the BAKE pad. The default temperatur e is 350°F . 2 . Enter the temperature you want on the number pad, eg. 3, 7, 5. 3 . Start the bake function. Press the ST AR T/SET pad. The temperat[...]
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Operating the oven _ 32 OPERA TING THE OVEN CONVECTION BAKING By using the convection bake feature, you will be able to cook faster . Y ou can program the oven for convection baking at any temperature between 150°F and 550°F . Convection baking uses a fan to circulate the oven’ s heat evenly and continuously within the oven. This improved heat [...]
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33 _ Operating the oven Recommended convection baking guide Food Item Rack Position Set T emp.* (preheated oven) ( ˚F ) Convection bake time ** (min) Cake Cupcakes 4 325 17-19 Bundt Cake 3 325 35-43 Angel Food 2 325 35-39 Pie 2 crust, fresh, 9” 3 350-400 45-55 2 crust, frozen fruit, 9” 3 350 68-78 Cookies Sugar 4 325-350 12-17 Chocolate Chip 4[...]
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Operating the oven _ 34 OPERA TING THE OVEN CONVECTION ROASTING Convection roasting is good for cooking large tender cuts of meat, uncover ed. Heat comes from the top heating element. The convection fan cir culates the heated air evenly over and around the food. Meat and poultry ar e browned on all sides as if they wer e cooked on a rotisserie. The[...]
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35 _ Operating the oven Recommended convection roasting guide Meat W eight (lb) Adjusted Oven temp. ( ˚F ) Roasting time* (min per lb) Internal temp. ( ˚F ) Beef Rib Roast 4-6 350 25-28 28-32 145 (med/rare) 160 (medium) Rib Eye Roast, (boneless) 4-6 350 24-29 29-34 145 (med/rare) 160 (medium) Rump, Eye, Tip Sirloin (boneless) 3-6 350 25-30 28-35 [...]
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Operating the oven _ 36 OPERA TING THE OVEN TIMED COOKING In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically . • Y ou can use the timed cooking feature only with another cooking operation (bake, convection bake, or convection roast). • Y o[...]
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37 _ Operating the oven DELA Y TIMED COOKING In a delay timed cooking, the oven’ s timer tur ns the oven on and of f at times you select in advance. • Y ou can use the delay timed cooking feature only with another cooking operation (bake, convection bake, or convection roast). • Y ou can set the oven for a delay timed cooking before setting o[...]
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Operating the oven _ 38 OPERA TING THE OVEN BROILING Broil stop position Broil stop position Leave the door open at the broil stop position. The door will stay open by itself, yet the proper temperatur e is maintained in the oven. Should an oven fire occur , close the oven door and tur n the oven of f. If the fire continues, throw baking soda on [...]
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Página 40
39 _ Operating the oven Recommended broiling guide The size, weight, thickness, starting temperature, and your doneness pr eference will af fect broiling times. This guide is based on meats at refrigerator temperatur e. Food Quantity and/ or thickness Shelf position First side time (min.) Second side time (min.) Comments Ground Beef Well Done 1 lb.[...]
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Operating the oven _ 40 OPERA TING THE OVEN USING THE CUSTOM COOK FEA TURE By using the custom cook feature, you can r ecord up to 3 dif ferent r ecipe settings. The feature may be used for baking, convection baking, or convection roasting. It will not work with any other function, including the delay start feature. How to recor d a recipe setting [...]
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41 _ Operating the oven USING THE EASY COOK FEA TURE Slow Cook The Slow Cook feature cooks food mor e slowly at lower oven temperatures. The extended cooking times allow better distribution of flavors in many recipes. This featur e is ideal for roasting beef, pork & poultry . Slow cooking meats may r esult on the exterior of meats becoming dar[...]
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Operating the oven _ 42 OPERA TING THE OVEN C r i s p y P i z z a T hi s p iz za fu nc t io n i s de s ig ne d t o g iv e p iz za s c ri s p, b r ow n ed b o tt om s w hi l e ke ep i ng t h e to p pi ng mo is t . 1 . Press the Pizza pad. 2 . Press the S T A RT /S ET pad to begin pizza cooking. Use only 1 rack and place the rack in position 2 or 3 f[...]
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43 _ Operating the oven EXTRA FEA TURES 12 hour ener gy saving With this feature, should you forget and leave the oven on, the control will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function. How to turn 12 hour energy saving featur e on or off 1 . Press COOKING TIME and 0 on the number p[...]
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Operating the oven _ 44 OPERA TING THE OVEN Convection auto conversion featur e When you use the auto conversion feature, the convection aut o conversion feature will automatically convert enter ed regular baking temper atures to convection baking temper atures. If this feature is activated, the display will show the actual convert ed (reduced) tem[...]
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45 _ Operating the oven Sound on/off By using this feature, you can set the oven contr ols to operate silently . How to turn the sound on or off 1 . Press Oven Light and 0 on the number pad at the same time for 3 seconds. The display will show Snd On (sound on) or Snd OFF (sound off). The default setting is Snd On. 2 . Press 0 on the number pad to [...]
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Operating the oven _ 46 OPERA TING THE OVEN SETTING THE SABBA TH FEA TURE (For use on the Jewish Sabbath & Holidays) For further assiistance, guidelines for proper usage, and a complete list of models with the Sabbath feature, please visit the web at http:www .star -k.org. Y ou can use the Sabbath featur e with baking only . The oven temperat[...]
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47 _ Operating the oven Do not to attempt to activate any other program featur e except BAKE while the Sabbath feature is active. ONL Y the following key pads will function correctly with the Sabbath feature: NUMBER, BAKE, ST AR T/SET and CLEAR/OFF pad . ALL OTHER KEYP ADS should not be used once the Sabbath feature is activated. Y ou can change th[...]
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Maintaining your appliance _ 48 MAINT AINING YOUR APPLIANCE maintaining your appliance SELF-CLEANING This self-cleaning oven uses high temperatures (well above cooking temperatur es) to burn off leftover grease and r esidue completely or reduce them to a finely powder ed ash that you can wipe away with a damp cloth. • During the self-cleaning cy[...]
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49 _ Maintaining your appliance How to set the oven for self-cleaning 1 . Select the length of time for the self-cleaning operation, eg. 3 hours. Press the SELF CLEAN pad once for a 3 hour clean time, twice for a 4 hour clean time, or 3 times for a 2 hour clean time. The default setting is 3 hours. 2 . Start the self-cleaning cycle. Press the ST AR[...]
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Maintaining your appliance _ 50 MAINT AINING YOUR APPLIANCE STEAM-CLEANING How to set the oven for steam-cleaning For light cleaning, the Steam-cleaning function saves time and energy . For heavier -duty cleaning of debris and grease, use the self-cleaning function. 1 . Remove all accessories from the oven. 2 . Pour approximately 10 oz. (300 ml) of[...]
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51 _ Maintaining your appliance CARE AND CLEANING OF THE OVEN • Be sure all controls ar e OFF and all surfaces are COOL befor e cleaning any part of the range. • If your range is removed for cleaning, servicing, or any reason, be sur e the Anti-Tip device is re-engaged properly when the range is r eplaced. If you fail to re- engage the Anti-Tip[...]
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Página 53
Maintaining your appliance _ 52 MAINT AINING YOUR APPLIANCE Oven racks • If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount[...]
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Página 54
53 _ Maintaining your appliance CARE AND CLEANING OF THE GLASS COOKTOP Normal daily use cleaning Use only a ceramic cooktop cleaner . Other cr eams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop. 1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleane[...]
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Página 55
Maintaining your appliance _ 54 MAINT AINING YOUR APPLIANCE Removing metal marks and scratches 1. Be careful not to slide pots and pans acr oss your cooktop. It will leave marks on the cooktop surface. Y ou can r emove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops. 2. If pots with a thin overlay of aluminu[...]
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55 _ Maintaining your appliance REMOVING AND REPLACING THE OVEN DOOR How to remove the door • The door is very heavy . Be careful when r emoving and lifting the door . Do not lift the door by the handle. • T urn the power OFF before removing the door . 1. Open the door completely . 2. Pull the hinge locks down toward the door frame to the unloc[...]
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Maintaining your appliance _ 56 MAINT AINING YOUR APPLIANCE 3. Open the door fully . If the door will not open fully , the indentation is not inserted correctly in the bottom edge of the slot. 4. Push the hinge locks up against the front frame of the oven cavity to the locked position. Hinge lock Unlocked position Locked position 5. Close the oven [...]
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Página 58
57 _ Maintaining your appliance CHANGING THE OVEN LIGHT The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the OVEN LIGHT pad to turn it on or off. It will not work during a self-cleaning cycle. 1. Make sure the oven and the bulb ar e cool. 2. Unplug the range or disc[...]
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TROUBLESHOOTING T roubleshooting _ 58 troubleshooting TROUBLESHOOTING Samsung works hard to ensur e that you don’t have pr oblems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below . If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1[...]
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59 _ T roubleshooting PROBLEM POSSIBLE CAUSE SOLUTION Areas of discoloration on the cooktop Food spillover was not cleaned. • Refer to the section on care and cleaning of the glass cooktop on page 54. The surface is hot and the model features a light-color ed cooktop. • This is normal. The surface may appear discolored when it is hot. This is t[...]
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TROUBLESHOOTING T roubleshooting _ 60 PROBLEM POSSIBLE CAUSE SOLUTION Food does not broil properly . The oven controls have been set incorrectly . • Press the BROIL pad. The rack has not been properly positioned. • See the broiling guide on page 41. Cookware not suited for br oiling. • Use suitable cookware. In some areas the power (voltage) [...]
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61 _ T roubleshooting PROBLEM POSSIBLE CAUSE SOLUTION Steam from the vent When using the convection feature, it is normal to see steam coming out of the oven vent. • This is normal. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. Burning or oily odor emitting from the vent This is normal[...]
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WARRANTY W arranty _ 62 warranty PLEASE DO NOT DISCARD THIS REPLACES THE WARRANTY P AGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new , in the original carton to the original consumer p[...]
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DG68-00431A-04 CANADA 1-800-SAMSUNG (726-7864) MEXICO 01-800-SAMSUNG (726-7864) U.S.A 1-800-SAMSUNG (726-7864) Consumer Electronics U.S.A Mobile Phones www.samsung.com/ca (English) www.samsung.com/ca_fr (French) www.samsung.com 1-800-SAMSUNG (726-7864) Please be advised that the Samsung warranty does NOT cover service calls to explain product opera[...]