Socket Mobile P500 manual

Socket ® Wi-Fi ® Products For Windows Mobile • Hardware: Go Wi-Fi!™ Versions E300, E500, P300, P300x, P500, and P500x • Software: Wi-Fi Companion User’s Guide[...]

5/2007 Document # 6410-00170 N Copyright Notice Copyright © 2007 Socket C omm unications, Inc. dba Socket Mobi le, Inc. All rights reserved. Socket, the Socket logo and Batt ery Friendly are regi stered trademarks of Socket Communications, Inc. dba Sock et Mobile, Inc. Wi-Fi Com panion and Go Wi-Fi! are trademarks of So cket Comm unications, Inc. [...]

Table of Contents Copyright Notice 2 1 | Introduction 4 2 | Softw are Installation 7 3 | Open or WEP-Enabled Netw orks 9 STEP 1: Prepare Wi-Fi Hardware 10 STEP 2: Start Wi-Fi Companion 12 STEP 3: Find and Connect to a WLAN 13 STEP 4: Connect Automatically to Your Network 16 4 | WPA or 802.1x Netw orks 18 STEP 1: Prepare Network Information 19 STEP [...]

1 | Introduction Socket Wi-Fi products for Windows Mobile are t he perfect tools to connect to enterprise and public Wi-Fi syst ems, so you can access em ail, the Internet, and corporate servers from your favori te Pocket PC. Socket Go Wi-Fi! Available in both Secure Di gital (SD) and Com pactFlash (CF) form factors, Socket Go Wi-Fi! wireless LAN c[...]

System Requirements Note: For information about support for MontaVista Li nux and Real-Time Operating Systems (RTOS), please contact the Socket OEM Group at www.socketmobile.com/contact Minimum device requirements for Go Wi -Fi! E300, P300 or P300x (SD cards): • Windows Mobile 2003, 2003SE or 5.0 • Available SDIO slot • For Windows Mobile 200[...]

Go Wi-Fi! Status Indicator LEDs E300/P300 Link LED LED LED Behav ior Meaning Off Radio disabled/cannot transmit. Slow flash Radio on, not connected. Link On Connected E500 LEDs LED LED Behav ior Meaning Off Radio disabled/cannot transmit. Flashing Radio on, using Power Save Mode Power Green On Radio on, not using Power Save Mode Off Radio disabled/[...]

2 | Software Installation Follow these instructions t o install the software int o your Windows Mobile- based device. If you are using the SoMo 650, software i nstallation is not required because Wi-Fi Companion is pre-loaded on t he device. ADVANCED USERS: For CAB file installatio n instructions, please refer to the README file in th e installatio[...]

4. If you plan to use Socket Go Wi-Fi! , you must install the card drivers first, then install Wi-Fi Companion . In the CD contents, click o n the correct DriverSetup.exe file for your version of Socket Go Wi-Fi ! 5. The InstallShield Wizard will b egin. Follow the wizard to in stall the software. 6. If you plan to use Socket Go Wi-Fi! , after inst[...]

3 | Open or WEP-Enabled Networks This section covers how to use Wi-Fi Com panion to find, configure and connect your Pocket PC to a WLAN running an open syst em or WEP encryption. Before you begi n the instructions in t his chapter, m ake sure you have installed the software, as descri bed in Chapter 2. For help using th e software, tap Start | Hel[...]

STEP 1: Prepare Wi-Fi Hardware SoMo 650 Turn on the Wi-Fi radio built into the SoMo 650. 1. Press the button on the right si de of the SoMo 650. By default , it is programm ed to launch the Radi o Manager. Alternat ively, you can ta p on the Wi-Fi icon in th e Today screen. 2. In the Radio Manager, enabl e Wi-Fi. The Wi-Fi button should have a red [...]

Go Wi-Fi! Insert the card into the card slot of your devi ce. Make sure the card is positioned correctly in the slot. In m ost cases, it should be right -side up. Do not use excessive force, or damage m ay occur. Note: To remove an SD card, press it into the slo t. A sp rin g will push the card out. Do not remove the card by simply pul ling, or dam[...]

STEP 2: Start Wi-Fi Companion 1. After you insert the WLAN card or turn on t he WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, in dicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies dependi ng on your connection status. Socket status icon, search mode. Windows Mobile 5.0 : You can a[...]

STEP 3: Find and Connect to a WLAN 1. In the main screen of Wi-Fi Companion, tap on the large tower icon, or tap Tools | Wi-Fi Finder . 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view addition al p roperties. If desired, tap on the Type or Sort by drop-down m enus to change how the list is displayed. By defau [...]

To connect to a WLAN with a profile, ta p and hold your stylus on t he WLAN in the list. In the pop-up menu, t ap Connect . 5. If your WLAN does not have a profile (no folder icon), tap and hold y our stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID. Creating a WLAN Profile After you tap New or Get co[...]

If your device shows two tabs, ente r the following settings: ¾ Authenticatio n tab: Uncheck all boxes. Tap ok . WEP-Enabled Networks Make sure your WEP key has the correct lengt h. For 40/64-bit WEP, the key length is 10 hexadecim al or 5 ASCII characters. For 128-bi t WEP, the key length is 26 hexadecim al or 13 ASCII characters. Depending on yo[...]

If your device shows two tabs, enter t he following setti ngs: ¾ Authenticatio n tab • Data encryption: Check. • Network Authentication: Check if your network is set up for this. In m ost cases, you should uncheck. • The key is provided to me automatically: Uncheck. Enter the Network key and Key index . Use the correct key length. • Enable[...]

Main Screen of Wi-Fi Companion The screen content varies depending on your connect ion status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status. Tap to view more IP addresses. For P300/P[...]

4 | WPA or 802.1x Networks This section covers how to use Socket Wi-Fi C ompanion to configure and connect your Pocket PC to a WLAN running WPA or 802.1x with PEAP or EAP-TLS authentication. Before you b egin the instructions in this ch ap ter, be sure to install the software, as described in Chapter 2. WPA is supported by Windows Mobil e 5.0 and 2[...]

STEP 1: Prepare Network Information Verify Device and Network Compatibility Some Pocket PCs can onl y connect to certain t ypes of WPA and 802.1x networks. Check with your Pocket PC manufacturer. Your Pocket PC may onl y be able to connect to WPA and 802.1x networks that sati sfy requirem ents such as: • Windows Internet Informat ion Service (IIS[...]

STEP 2: Install Authentication Certificate(s) If your network uses PEAP authenticati on, you need to install only a root certificate. If your network uses EA P-TLS authentication, you need to install both a root and a personal certificate. Install a Root Certificate 1. If you have not done so already, get a root (server) certificate from your netwo[...]

Install a Personal Certificate 1. To install a personal certificate, start W i-Fi Companion. Tap Start | Programs | Wi-Fi Companion . 2. In the main screen of Wi-Fi C ompanion, tap on the keys icon if presen t. Alternatively, you can tap Tools | Certificates | Enroll . 3. Enter the User , Password , and Server provided by your network admi nistrato[...]

STEP 3: Prepare Wi-Fi Hardware SoMo 650 Turn on the Wi-Fi radio built into the SoMo 650. 1. Press the button on the right si de of the SoMo 650. By default , it is programm ed to launch the Radi o Manager. Alternat ively, you can ta p on the Wi-Fi icon in the Today screen. 2. In the Radio Manager, enabl e Wi-Fi. The Wi-Fi button should have a red ?[...]

Go Wi-Fi! Insert the card into the card slot of your devi ce. Make sure the card is positioned correctly in the slot. In m ost cases, it should be right -side up. Do not use excessive force, or damage m ay occur. Note: To remove an SD card, press it into the slo t. A sp rin g will push the card out. Do not remove the card by simply pul ling, or dam[...]

STEP 4: Start Wi-Fi Companion 1. After you insert the WLAN card or turn on t he WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, in dicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies dependi ng on your connection status. Socket status icon, search mode. Windows Mobile 5.0 : You can a[...]

STEP 5: Find a WLAN and Create a Profile 1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap Tools | Wi-Fi Finder . 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view addition al properties. Tap to filter the list by type. Tap to sort the list. Current connection. Tap on the MAC address line t[...]

4. If your WLAN has a profile (indicat ed by a folder icon), Wi-Fi Companion m ay have already connected to it, indicated by a tower ic on with a green burst on top. To connect to a WLAN with a profile, t ap and hold your stylus on the WLAN in the li st. In the pop-up me nu, tap Connect . 5. If your WLAN does not have a profile (no folder ic on), t[...]

2. Follow the appropr iate in structions for your type of n etwork to enter the necessary security settings. WPA Networks ¾ Network Key tab • Authentication: Select the correct WPA type, either WPA or WPA-PSK . If using WPA-PSK, also enter the Network key . The key length m ust be either 64 hex or 8-63 ASCII characters. • Data Encryption: Sele[...]

802.1x Networks Depending on your Pocket PC 2003 version, y our device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter t he following setti ngs: ¾ Network Key tab • Authentication: Select Open . • Data Encryption: Select WEP . T • he Key is provided for me automatically: Check if the key is auto[...]

Automatic Connection 1. After you enter the necessary security settings an d tap ok , your device will automatically try to connect. You may see the Socket status ic on at the top of y our screen change from “networks available” to “networks out of range but configured.” 2. When your Po ck et PC has connected, the following will o ccur: Th [...]

Main Screen of Wi-Fi Companion The screen content varies depending on your connect ion status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status. Tap to view more IP addresses For P300/P5[...]

5 | Wi-Fi Companion This chapter explains how to use t he different features of Wi-Fi Companion. The utility allows you to d o the following: • Turn wireless radio on/off • View IP addresses • Find networks • Enable power save • Ping • Trace route • Enroll a personal certificate for EAP-TLS • Manage certificates • View rates • V[...]

Turn Wireless Radio On/Off You may want to turn off the radio to save power or if y ou are entering an area with radio restricti ons (e.g., on an airplane). SoMo 650 1. Open the Radio Manager. Press t he button on the right side of t he SoMo. Alternatively, tap on the Wi-Fi icon in the To day screen. 2. In the Radio Manager, t ap Enable flight mode[...]

View IP Addresses You can only view IP address data if t he WLAN card is actively connected to a WLAN network. . 1. Whenever your device has connected to a WLAN, the main screen of Wi-Fi Companion will display th e d evice’s IP address, labeled as either “DHCP” or “static.” To view m ore comprehensive IP address information, do either of [...]

Find Networks 1. In the Wi-Fi Companion main screen, tap o n the signal tower icon. Alternatively, tap Tools | Wi-Fi Finder . 2. The WLAN card will begin searching fo r networks in range. 3. After the search, a list of discovered netwo r ks will be displayed. Tap to filter the list by type. Tap to sort the list. Current connection. Tap on the MAC a[...]

4. If desired, you can perform a vari ety of functions in t he Show Networks screen: • To begin another search for networks in range, tap Refresh . • To configure network profiles, tap on a WLAN in t he list. In the pop-up menu, ta p Get Connected if no profile exists yet, o r tap Edit Profile if a profile has already been saved for the WLAN . [...]

Enable Power Save Wi-Fi Companion offers bot h automati c and manual power managem ent for the Wi-Fi radio. 1. In the main screen of Wi-Fi Companion, tap Tools | Power save . 2. The Power Save screen will appear. If desired, check the box Manage the radio power automatically for automati c power managem ent. Wi-Fi Companion will enable best perform[...]

Install Personal Certificate for EAP-TLS Wi-Fi Companion a quick lin k to the Cert Enroll utility, wh ich helps you install a personal certi ficate, required to connect to 802.1x networks running EAP-TLS authentication. 1. In the main screen of Wi-Fi Companion, tap Tools | Certificates | Enroll . 2. The Personal Certificate Enrollment screen will a[...]

Manage Certificates Windows Mobile includes a built-in u tility for managing authentification certificates for WPA, AES, and 802.1x networks. Wi-Fi Com panion provides quick links to th e Microsoft certificate management utility. 1. In the main screen of Wi-Fi Companion, you can quickly access the Microsoft certificate management u tility by either[...]

Ping Use Ping to perform an ICM P ping to another address on the network. Pi ng is useful as a diagnostic t ool to establis h Layer 3 connectivity to another network node. In the continuous ping m ode, it can also be used as a sit e survey tool to determ ine the edge of WLAN range or to look for spots wi th no coverage (dead spots). 1. In the main [...]

4. The main Ping screen will reappear. Tap Start . 5. The ping test will begin. For each successful ping, th e Roundtrip Time (RTT) will be shown. A line gr ap h will display the series of RTTs for the last 24 pings. If a ping is not successful within 2 s econds, a timeout will be displayed. 6. To stop the test, tap Stop . A prompt will report stat[...]

Trace Route The Trace Route tool traces a packet fro m the Pocket PC to an Internet host, showing each hop and how long it take s to reach the destination. This allows the user to figure out where the longest delays are occurring if performance appears slow. 1. In the main screen of Wi-Fi Companion, tap Tools | Utilities | Trace Route . 2. The Trac[...]

5. The Trace Route test will begin. Fo r each successful hop, the hop time, host name and IP address are shown. Tap Stop to stop the trace at any time, or let the trace run until it is complete. 6. When the trace is complete, the Sta tistics dialog box will report the best hop, worst hop, average hop, and number of ti meouts. Tap ok to close the bo[...]

View Rates Note: You can on ly view statistical rate information if the WLAN card is actively connected to a WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Wi-Fi Companion will display the conn ection’s data rate. To view more comprehensive data rate information, do either of th e following: • Tap on the data [...]

View Graphs You can only view the stati stical graphs if t he WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Graphs . 2. The Graphs screen will appear, displaying scrolling line graphs of the signal quality, rate, and sent and received data rates. Note: Square screen devices will only s[...]

View Tables You can only view the stati stical tables if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Tables . 2. The Tables screen will appear, displaying a table o f comprehensive information about the current connection. The table is divided i nto five screens: IP, TCP, UDP, IC[...]

View Help Files There are two ways to access Help files for Wi-Fi Companion. • To view a list of all the Help files, make sure W i-Fi Companion is running and tap Start | Help . • To view a Help file for the screen of W i-Fi Companion that is currently open, tap on the Help butt on . Except for the main screen, all screens of Wi-Fi Companion fe[...]

Appendix A Specifications Go Wi-Fi! E300 (802.11b SD card) Physical Characteristics: Card Dimensions: 1.57 x 0.94 x 0.08 in (40 x 24 x 2.1 mm ) Total Weight: 0.1 oz (4 g) Operating Temperature: +14 to +158 ° F (0 to +70 ° C) Storage Temperature: -22 to +176 ° F (-30 to +80 ° C) Power Consumption (3.3 V Supply): Transmission: 187 mA Receive: 146[...]

Receiver Sensitivity: 1 Mbps: -91 dBm 11 Mbps: -83 dBm Data Rate: Complie s with 802.11b specification t o provide data rates up to 11 Mbps, with range and throughput opti mized by Dy namic Rate Scaling t o 5.5, 2, and 1 Mbps Frequency Range: 2.4-2.5 GHz band Range: Indoors: Approx. 300 feet (100 m) (typi cal office environm ent) Outdoors : Approx.[...]

Go Wi-Fi! E500 (802.11b CF card) Physical Characteristics: CF Type I Size: 56.6 x 42.8 x 3.3 m m Total Weight: 13.6 g Operating Temperature: 32 to 158 ° F (0 to 70 ° C) Storage Temperature: + 5 to 185 ° F (-15 to +85 ° C) Power Consumption (3.3 V Supply): Idle (listening): <20 mA Transmission: 265 mA Interface Standards: CompactFlash Interfa[...]

Certification/Compliance: FCC: Part 15, subpart C ETS 300 328 ETS 300 826 TX Maximum Radiat ed EIRP: U.S.: FCC Part 15.247 Europe: ETS 300 328 Canada: IC RSS210 TX Out-of-Band Emissions: U.S.: FCC Part 15.247, 15.205, 15.209 Europe: ETS 300 328 50 | APPENDIX A: SPECIFICATIONS[...]

Go Wi-Fi! P300/P300x (802.11b/g SD card) Physical Characteristics: Card Dimensions: 1.57 x 0.94 x 0.08 in (40 x 24 x 2.1 mm ) Total Weight: 226.8 g Operating Temperature: +32 to +158 ° F (0 to +70 ° C) Storage Temperature: +5 to +185 ° F (-20 to +85 ° C) Power Consumption (3.3 V Supply): Idle: <20 mA (estimated) Transmission: 265 mA (peak) H[...]

and reliability of connection. (802.11g: DSSS with BPSK, QPSK, and CCK (at 1,2, and 5.5/11 Mbps, respecti vely) Frequency Range: North America: 2.412-2.462 GHz, channels 1-11 Europe ETSI: 2.412-2.472 GHz, channels 1-13 Japan : 2.412-2.484 GHz, channels 1-14 Indoor Range: Approx. 300 ft (100 m) (ty pical office environm ent) Access Protocol: Carrier[...]

Go Wi-Fi! P500/P500x (802.11b/g CF card) Physical Characteristics: CF Type I Size: 56.1 x 42.8 x 3.3 m m) Total Weight: 13.6 g Operating Temperature: 32 to 158 ° F (0 to 70 ° C) Storage Temperature: + 5 to 185 ° F (-20 to +85 ° C) Power Consumption (3.3 V Supply): Idle: <20 mA (estimated) Transmission: 265 mA (peak) Transmit Power: CCK: 13 d[...]

Access Protocol: Carrier Sense Multiple Acce ss with Collision Avoidance Protocol (CSMA/C A) Operating System Support: Windows Mobile 2003, 2003SE and 5.0 For information about support for MontaVist a Linux, Real Tim e Operating Systems (R TOS), Linux 2.4/2.6, uITRON or ThreadX, please subm it an online inquiry to Socket Devel opment Services at : [...]

Appendix B Safety and Usage Tips Please observe these Safety and Usage Tips while using Socket Go Wi-Fi! Product Care • Do not expose this product to li quid, mois ture or extreme hum idity. • Do not expose this product to extrem e high or low tem peratures. • Do not drop, throw or try to bend t his product, as rough treat ment coul d damage [...]

Radio Frequency Exposure Your Go Wi-Fi! is a radio transmitter and receiver. When in operation, it comm unicates with 802.11b-equippe d devices by receiving and transmitting radio frequency (RF) magnetic fields in the frequen cy ran ge 2.4 to 2.5 GHz. The maximum output power of the radio transmitter is less than 75 mW. The Go Wi-Fi! unit is design[...]

Appendix C Network Information Consult with your net work administ rator, or have them com plete thi s form. 1. What is the network’s wireless network nam e, known as SSID? Note: The name is case-sensiti ve, maximum length 32 characters. 2. What type of security does your WLAN use? Check one of the boxes A- F below. A Open System (no settings n e[...]

58 | APPENDIX C: NETWORK INFORMATION [E-F] 802.1x Authenticat ion only IMPORTANT! Get the required authentication certificate(s) from your network administr ator! Specify the following 802.1x settings: WEP ke y: The WEP key is provided automa tically I must enter t he WEP key and key index WEP Key: _______________________ Key index: 1, 2, 3 or 4 Au[...]

Appendix D Troubleshooting SYMPTOM : My device does not recognize the card after I insert it. POSSIBLE REASONS SOLUTION The card driver was not installed or installed incorrectly. Install the software properly. SYMPTOM : The Socket status icon doesn’t appear after I insert the card into my Pocket PC. POSSIBLE REASONS SOLUTION Your mobile com pute[...]

Appendix E Technical Support If you have trouble using the WLAN software, ta p Start | Help to view Help files. For Wi-Fi Companion, you can also tap the Help button for information about the open screen. If you need further assistance with Wi-Fi Companion or the Go Wi-Fi! card, Socket has two technical support resources t o help you. Please note t[...]

Limited Warranty Socket Communications Incorporated (Socke t) warrants this product against defects in material and workmanship, under normal use and service, for one (1) year from the date of purchase. Incompatibility is not a defect covered by Socket’s warranty. During the warranty period, Socket will, at its option, repair or replace the defec[...]

Limited Software Warranty LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE. CUSTOMER REMEDIES. SOCKET’S entire lia bility and your exclusive remedy shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacem ent of the SOFTWARE whi[...]

Disclaimer EXCEPT TO THE EXTENT EXPRESSLY WARRANTED BY SOCKET COMMUNICATIONS, INC, THIS PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT TO THE EXTENT REQUIRED BY LAW, SOCKET DOES NOT ASSUME ANY [...]

Regulatory Compliance for Go Wi-Fi! Socket Go Wi-Fi! is designed to be com pliant wit h the rules and regulations in locations where they are sold an d will be labeled as required. This product is type approved users are not requi red to obtain license or authorization before using. Radio Frequency Interference Requirements This device complies wit[...]

Antenna Co-location Instructions The antenna(s) used for this tran smitter must not be co-located or o perating in conjunction with any other antenna or transmitter. End-users an d installers must be provided with in stallation instructions an d transmitter operating conditions for sati sfying RF exposure com pliance. Radio Frequency Interference R[...]

standard for radio equipm ent and se rvices; Part 17: Specific conditions for 2,4 GHz wideband transmissi on system s and 5 GHz high performance RLAN equipment • EN 301 489-17 v1.11 (2000-09) Specifi ed Conditions for Wideband Data and HIPERLAN Equipm ent • EN61000-4-2: 1995 – Electrostatic Discharge • EN61000-4-3: 1996 – Radiated Elect r[...]

5/2007 Printed in U.S.A.[...]