THOMSON Thomson CABLE MODEM manual

CABLE MODEM Internet On/Off Cable Activity Cable Link Message PC Link Internet 16500150 cover 12/6/04, 6:36 PM 1[...]

CAUTION Disconnect power befor e servicing. CAUTION T o ensur e reliable operation and to pr event overheating, pr ovide adequate ventilation for this modem and keep it away fr om heat sour ces. Do not locate near heat r egisters or other heat-pr oducing equipment. Pr ovide for fr ee air flow around the cable modem and its power supply . DOCSIS (DC[...]

1 T able of Contents Introduction ......................................................................................................................................... 2 Cable Modem Features ........................................................................................................... ....................................... 2 What?[...]

2 Intr oduction Cable Modem Featur es • DOCSIS models are capable of receiving data at rates of up to 30Mbps ‡ (30 Megabits per second). • Euro-DOCSIS models are capable of receiving data at rates of up to 38Mbps ‡ (38 Megabits per second). • Able to send and receive data over the cable line • Able to connect 2 computers through Ether n[...]

3 Intr oduction Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server , over the cable network. Y ou may want to “bookmark” the IP address in your browser after the diagnostics page is displayed. Computer Requir ements Personal computer with the following minimum syst[...]

4 Intr oduction Placing the Rubber Feet on the Cable Modem Cable Modem Overview Attach the pads to the four posts on the bottom of the modem. What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personal computer and a cable Inter net Service Provider (ISP). It converts infor mation that originates [...]

5 What the Modem Needs to Do Its Job • The Right Cable Company: Make sure your local cable company provides data services that use cable industry-standard DOCSIS or Eur o-DOCSIS technology compatible with your cable modem. • The Inter net Service Provider (ISP): Y our cable company provides you access to an Inter net Service Provider (ISP). The[...]

6 Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant two- way modem access. • Y our Inter net account has been set up. • Y ou have a cable outlet near your PC and it is ready for cable modem service. Note: It is important to supply power to the modem at all ti[...]

7 Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ether net port on your computer and install the necessary software. Please refer to figur e 1 to help you connect your cable modem for the best possible connection. Attaching the Cable TV wire to the Cable Modem 1. Loc[...]

8 Connecting the Cable Modem Fig. 2: USB Connection 3VDC 800mA ETHERNET USB RESET CABLE Important Connection Information The cable modem supports both Ether net and USB connections simultaneously (if allowed by your cable provider). Coaxial Cable AC Power Supply Note: Only use the power supply provided with this unit. Using other power supplies may[...]

9 Below are important points to remember before you connect the cable modem: • Y ou should have a Windows® 98 SE (Second Edition), Windows Me (Millennium Edition), Windows 2000, or W indows XP operating system to use the Universal Serial Bus (USB) connection. • For Ether net connections, go to page 22. USB Connection The cable modem CD include[...]

10 Connecting the Cable Modem Using Windows 98 SE for USB Connection Follow steps 6 through 14 if you have a Windows 98 SE operating system: 6. When the “Add New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device. (Fig. 3) Note: If the “Add New Hardware Wizard” did not automatically appear , Wi[...]

11 Connecting the Cable Modem 10. The search should find the driver for the “RCA or Thomson USB Cable Modem” (Fig. 7). To confir m that this is the case, click “Next” to continue and proceed to step 12. Otherwise, see step 11. Important: Do NOT continue if the search finds “USB Composite Device” driver . Proceed to step 11. 11. Follow t[...]

12 12. Windows should now prompt you to install the “RCA or Thomson USB Cable Modem” driver . Click “Next” to install the driver . At this point, your PC needs to copy Windows 98 SE specific files. If these files are not located on your hard drive, you may need to insert your Windows 98 SE installation media (i.e., Windows disks or W indows[...]

13 Connecting the Cable Modem 15. The cable modem installation is now complete. To validate a proper installation, per for m the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears. C. Double-click on [...]

14 Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6. When the “Found New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device (Fig. 10). Note: If Windows 2000 does not recognize the cable modem’ s presence, you[...]

15 9. The search should find the driver for the “RCA or Thomson DCM xxx Cable Modem” (Fig. 13). To confir m that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do NOT continue if the search finds “USB Composite Device” driver . Proceed to step 10. 10. Follow these instructions ONL Y[...]

16 11. Windows should now prompt you to install either the “RCA or Thomson USB Cable Modem” or “RCA or Thomson DCM xxx Cable Modem.” Click “Next” to install the driver . At this point your PC needs to copy Windows 2000 specific files. If these files are not located on your hard drive, you may need to insert your W indows 2000 installati[...]

17 Connecting the Cable Modem 14. The cable modem installation is now complete. To validate a proper installation, per for m the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears. C. Double-click on [...]

18 Fig. 18 Fig. 17 Connecting the Cable Modem Using Windows Me for USB Connection Follow steps 6 through 9 if you have a Windows Me operating system: 6. Windows Me will briefly display the “Found New Hardware Wizard,” and automatically proceed to the “Add New Hardware Wizard” (Fig. 16). Choose the “Automatic search for a better driver (Re[...]

19 Connecting the Cable Modem 9. The Thomson cable modem installation is now complete. To validate a proper installation, per for m the following instructions: • Click on the “Start” icon in the lower left-hand corner of your screen. • Select “Settings,” followed by “Control Panel.” The “Control Panel” window will appear . • D[...]

20 Fig. 19 Fig. 20 Using Windows XP for USB Connection Follow steps 6 through 9 if you have a Windows XP operating system: 6. Windows XP will briefly display the “W elcome to the Found New Hardwar e Wizard,” (Fig. 19) and ask you to insert the installation CD-ROM that came with the unit. Choose the “Install the software automatically (Recomme[...]

21 Fig. 21 8. When the “Completing the Found New Hardware Wizard” window appears, click “Finish” to complete the process (Fig. 21). 9. The Thomson cable modem installation is now complete. To validate a proper installation, per for m the following instructions: • Click on the “Start” icon in the lower left-hand cor ner of your screen.[...]

22 Ether net Connection to One Computer Make the connections to the modem in the following sequence (Fig. 22): 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled “CABLE.” 2. Insert the plug from the AC power supply into the power AC jack on the cable modem and the[...]

23 Connecting Mor e Than T wo Computers to the Cable Modem If you need to connect more than two computers or if you need to connect two computers but USB is not available, you’ll need the following additional equipment (if supported by your cable operator): • Crossover -wired, or “null,” category 5 Ether net cable for the cable modem to be [...]

24 1. Tuning – The cable modem is functional and searching for a downstream cable modem service channel on your cable system. 2. Ranging – The modem is now tuned to a downstream cable modem channel and can now receive data. Now it searches for an upstream channel so that it can send data. 4. Configuring – The cable modem received its IP addre[...]

25 Buttons INTERNET ON/OFF* – Turns the Inter net connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled. Important: Do not press this button when transmitting data over the Internet. The information will be lost and your Internet connection disabled. Additional Information Note: If all of the lights a[...]

26 Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x x x x x Internet On/Off Cable Activity Cable Link Message PC Link Internet [...]

27 Fr equently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed inter net access. Q. How do I get the system installed? A. Profess[...]

28 Fr equently Asked Questions Q. What is DOCSIS and what does it mean? A. “Data Over Cable Service Interface Specifications” is the industry standard that most cable companies are adopting as they upgrade their systems. Should you ever decide to move, the Euro-DOCSIS cable modem will work with all upgraded cable systems that are EuroDOCSIS-com[...]

42 FCC Information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause har mful inter ference, and (2) this device must accept any inter ference received, including inter ference that may cause undesired [...]

43 Connecting the Cable Modem 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled CABLE. 2. a. Insert the plug from the AC power supply into the power AC jack on the cable modem. b. Insert the power cord into the AC adapter , and then plug into an AC outlet. 3. For USB[...]

44 Button/Light/LED Indicators Quick Refer ence * Actual button or LED names may vary per model. Internet On/Off Cable Activity Cable Link Message PC Link Internet INTERNET ON/OFF* – Tur ns the Inter net connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled. Do not pr ess this button when transmitting[...]

45 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector , used with Ether net LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. DHCP (Dynamic Host Control Pr otocol) – A protocol which allows a server to dynamically assign IP addresses to wor[...]

Thomson Inc. 10330 North Meridian Street Indianapolis, IN USA 46290 © 2004 Thomson Inc. T rademark(s) Registered Printed in T aiwan TOCOM 16500150 THOMSON 16500150 IB 12/6/04, 6:36 PM 46[...]