Topcom 4812 USB VOIP manual

BUTLER 4812 USB VOIP USER GUIDE 1.2[...]

Important To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separa te subscription fro m your telephone company to activate this function. If you don ’t have the Call er ID functio n on your phone line, the incoming tel ephone numbers will NOT be shown on the display of your telepho [...]

Topcom Butler 4812 USB VoIP 3 Topcom Butler 4812 USB VoIP ENGLISH 1 Installation 6 1.1 Base 6 1.2 Charger (only in Twin, triple or quattro pack) 6 1.3 Handset 6 2 Keys/LED 7 3 Display (LCD) 8 4 Handset operatio n 9 4.1 Setting the language 9 4.2 Making PSTN Calls 10 4.3 Receiving a PSTN Cal l 11 4.4 Activate/deactivate hand sfree function 12 4.5 Tr[...]

4 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 7 USB PC interface operation 27 7.1 Installing the software 27 7.2 General PC call settings 28 7.3 Skype interface 29 7.4 SJ-Phone/Net2Phone interface 33 7.5 MSN Messenger interface 34 8 Trouble shoo ting 35 9 Technical char acteristics 36 10 Topcom wa rranty 36 10.1 Warranty peri od 36 10.2[...]

Topcom Butler 4812 USB VoIP 5 Topcom Butler 4812 USB VoIP ENGLISH Safety Instr uctions • Only use the charger plug suppl ied. Do not use other chargers, as this may damage the battery cells. • O nly insert rechargeable batteries of the same type. Never use ordinary , non-rechargeable ba tteries. Insert rechargeab le batteries so they connect to[...]

6 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 1 Inst allation Before you use the telepho ne for the first time, you must fir st make sure the battery is charged for 20 hours. If you do no t do this, the telephone will not work optima lly. 1.1 Base For installation, do the fol lowing: • Plug one e nd of the adaptor in to the outl et an[...]

Topcom Butler 4812 USB VoIP 7 Topcom Butler 4812 USB VoIP ENGLISH Battery indicator: • The battery is fully charged. • The battery is half drained (50%) • The battery is low . Whe n the battery is low , yo u will hear warning signals and the battery symbol on the display wi ll blink. 2K eys/ LED HA NDSET 1. Display 2. PC/V oIP key 3. Up/Call [...]

8 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP CHARGER 16. Charge indicator 3 Display (LCD) 1. Number of calls received. 2. Date (day/month) of ca lls received. 3. T ime (hour:minutes) of calls received. 4. Call information. 5. Symbol displa y ( ): – this symbol means that the handset is located with in the range of the base unit. – [...]

Topcom Butler 4812 USB VoIP 9 Topcom Butler 4812 USB VoIP ENGLISH 10. Symbol displa y ( ): – this symbol is th e battery indicator . 1 1 . Symbol display ( ): – this symbol means you are in the menu. 12. Symbol displa y ( ): – this symbol appears when you browse the numbers in the Phone Book. 13. Symbol displa y ( ): – this symbol appears w[...]

10 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.2 Making PSTN Calls 4.2.1 External Call • Press the Line key . • The Line/Charge ind icator (LED) on the base unit will blink. ‘EXT’ and th e Call symbol appear on the display . • Y ou will hear th e dial tone. Dial the te lephone number yo u wish to call. • The number appears[...]

Topcom Butler 4812 USB VoIP 11 Topcom Butler 4812 USB VoIP ENGLISH • Press the Line key . • The number shown on the d isplay , is dialled automatica lly . • After finishing your call, pr ess the Line key to hang up. 4.2.6 An internal call: ca lling another handset This function only works if multiple handse ts are subscribed to the base unit [...]

12 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.4 Activate/deactivate handsfree function This function allows you to commu nicate without having to pick up the hand set. When you are talking, press the Up/Handsfree key / to activate the handsfree function. Press the same button to de activate the hand sfree function. 4.5 T ransferring [...]

Topcom Butler 4812 USB VoIP 13 Topcom Butler 4812 USB VoIP ENGLISH 4.8 Call Duration Indic ator on the display As soon as you press the Line key the call durati on appears on the display (minutes- seconds). E.g. “ 01:20 “ for 1 minute and 20 seconds. The call duration remains vi sible on the display for 5 seconds after each call. 4.9 T urning o[...]

14 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.13 Using the alphanumer ic handset keyp ad Use the alphanumeric keypad to type text. To select a letter, press the corresponding key. E.g. if you press the al phanumeric key ’5’, the fi rst character (j) appe ars on the display. Press it repeatedly to select othe r characters from thi[...]

Topcom Butler 4812 USB VoIP 15 Topcom Butler 4812 USB VoIP ENGLISH 4.14.3 Changing a name or number in the Phone Book • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the di splay . • Press the Programming key . • ‘SEARCH‘ appears on the displ ay . • Press the Up or Down key repeate[...]

16 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.15.2 Switch the handset on The handset is turned off. • Press the Programming key . The telephon e turns itself on. 4.16 Setting the ring v olume level on the handset You can change the ring volume of an incoming call . You ha ve 10 levels. You can set the ring volume of internal and ex[...]

Topcom Butler 4812 USB VoIP 17 Topcom Butler 4812 USB VoIP ENGLISH • ‘EXTERNAL‘ appe ars on the d isplay . • Press the Programming key . • ‘MELODIES‘ appears on th e display . • Press the Programming key . • The currently set ringer melo dy appears on the display . • Enter a numb er between 1 and 9 to select he desired ringer me[...]

18 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP • Press the Up or Down key repeatedly until ‘VOLUME’ appears on the display . • Press the Programming key . • T he current volume level us ed appears on the display . • Enter a number between 0 and 9 to select the desired ringer vo lume. Use the number keypad to do this. • Pre[...]

Topcom Butler 4812 USB VoIP 19 Topcom Butler 4812 USB VoIP ENGLISH 300ms. This is set to 100ms by default! However, if your system requi res a longer flash time, do the followin g: • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display • Press the Programming key . • Press the Up or Do[...]

20 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP Keep the Pa ging key on the base un it pressed for 1 0 seconds un til The Li ne/Charge indicator on the base unit begins to b link rapidly. The Line/Charge in dicator will blink rapidly for one minute . During this minute, the base unit is in subscribi ng mode and you must do the followin g[...]

Topcom Butler 4812 USB VoIP 21 Topcom Butler 4812 USB VoIP ENGLISH 4.25 Removing sub scription of a handset to a base unit It is possible to cancel subscri ption of a handset to a base unit. You would do this if a handset is damaged and has to be replaced by a new one. • Press the Programming key . • Press the Up or Down key repeatedly until ?[...]

22 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.26.2 Manual selec tion If you set the handset to ‘manual selectio n’, the handset wil l only choose the base unit you have set. • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display . • Press the Programming key . • Pres[...]

Topcom Butler 4812 USB VoIP 23 Topcom Butler 4812 USB VoIP ENGLISH 4.28 Direct Call By setting a Direct Call number, the phone will automatically take the line and dial out this number. This function is useful to use the phone as a emergency phone. 4.28.1 T o program the Direct Call number • Press the Programming key • P ress the Up or Down key[...]

24 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.30 Complete reinit ialisation of the telephone This function allows you to comp letely reinitialise the telephone without requiring your PIN code. This will dele te all Phone Book memory entries, al l handsets will be removed, all default settings will be restored and the default PIN code[...]

Topcom Butler 4812 USB VoIP 25 Topcom Butler 4812 USB VoIP ENGLISH replace the oldest calls in th e memory. The symbo l on the di splay blinks if the call is not read or not answered. If the Ca ll List is empty and you press the Up key , three bee p tones will sound. You can view the information of an incoming call as follows: • Press the Up key [...]

26 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 5.3 Calling a number from the Call List • P ress the Up key , select ‘CLIP’ and press OK • Press the Up key to look up the desired call. Press the Down key to view the telephone nu mber . • Once the nu mber is on the display , press the Line key and the number is di alled automati[...]

Topcom Butler 4812 USB VoIP 27 Topcom Butler 4812 USB VoIP ENGLISH 6 V oice mail indicator This function o nly works if you have the voice mail or p hone mail service and if the network sends this indicatio n along with the caller ID (CLIP) information ! When you receive a new me ssage in your voic e mail system, the icon will appear on the display[...]

28 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP – Plug the USB plug of the phone to the PC after your PC has b een started up again. – Windows will install the proper USB drive r for the phone – Select the appro priate interface for Skype, MSN Messenge r , SJ-phone or Net2Phone at the Butler 4812 software progra m – Open the corr[...]

Topcom Butler 4812 USB VoIP 29 Topcom Butler 4812 USB VoIP ENGLISH 7.2.2 PC TIME Settings When the PC time setting is On the Cal l log will use th e PC clock to store the date a nd time of incoming calls: • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTINGS’ appears on the disp lay . • Press the OK. • Pres[...]

30 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP Making a Skype call from the online buddy list: • Press the V oIP-key • The Skype nickname is sh ow on the display . • Press the Up or Down key repeatedly to scroll through the on-line buddy list. • Press the OK-key to toggle between the Skype nickname and account ID name. • Press[...]

Topcom Butler 4812 USB VoIP 31 Topcom Butler 4812 USB VoIP ENGLISH 7.3.3 Interworking Skype cal ls and normal PSTN calls This section describe the interworking betwee n normal PSTN calls and Skype calls. During a conversation an incoming second call : 1) During normal PSTN conversatio n and incomming Skype ca ll, the calling Skype nick na me will b[...]

32 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP Calling a number from the Call List • Briefly press the Up key . Select ‘PC-IN’ and press OK. • Press the Down key to look up the desired call. • Once the number is on the displa y , press the V oIP-key to make the call. (The symbols and ‘EXT’ appear on the disp lay and the ca[...]

Topcom Butler 4812 USB VoIP 33 Topcom Butler 4812 USB VoIP ENGLISH Send a voicemail message directly • Press the Programming key . • Press the Up or Down key repeatedly until ‘VOICE MAIL ’ appears on the display . • Press the OK. • Press the Up or Down key repeatedly and select ‘OUTBOX’ • Press OK to confirm and to en ter the list[...]

34 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 7.5 MSN Messenger interface MAKE SURE YOU HAVE SELECTED ‘MSN Messenger’ in the Butle r 4812 program: 7.5.1 Incoming call • When you receive an incoming on ly the PC screen will show that someone is calling • Press the V oIP-key to enter the contact list • Press the Up or Down key [...]

Topcom Butler 4812 USB VoIP 35 Topcom Butler 4812 USB VoIP ENGLISH 8 T rouble shooting Symptom Possible cause Solution No display Batteries uncharged Check the position of the batteries Recharge the batterie s Handset tu rned OFF T urn ON the handset No tone T elephone cord badly connected Check the telephone cord connection The li ne is occ upied [...]

36 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 9 T echnical characteristics Standard: DECT ( D igital E nha nced C ordless T elecommunications ) GAP ( G eneric A ccess P rofile ) Frequency range: 1880 MHZ to 1900 MHz Number of channels: 120 duplex channels Modulation: GFSK Speech coding: 32 kbit/s Emission power: 10 mW ( average power p[...]

Topcom Butler 4812 USB VoIP 37 Topcom Butler 4812 USB VoIP ENGLISH 10.3 W arranty e xclusions Damage or defects caused by incorrect treatment or operation and damage resulting from use of non- original parts or accessories not recommended by Top com are not covered by the warranty. Topcom cordless phones are designed to work with rechargeable batte[...]

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