Toshiba DK40I manual

726+,%$ Telecommunication Systems Division May 2000 Digital Business Telephone Solutions Programming Manual Software Release 4.3 and ACD Software Release 3.1[...]

Publication Information T oshiba America Information Systems, Inc ., T elecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, includ ing, but not limited to, utilization of new advances in the state of technical arts o r to simply change the design of this document. Furthe[...]

Strata DK Programming 5/00 i Contents Introduction Organization .......... ........... ........... ........... ........... ........... ........... ........... ............ ........... ..... . ........... ........... vii Conventions......... ........... ........... ......... ........... ........... ........... ........... ........... ........... ...[...]

Contents System & Station ii Strata DK Programming 5 /00 Program 03 for DK40i – Flexible PCB Slot Assignments .... ........... .............. ........... ............. ........... ... 3-4 Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments ......... ............. .............. ............. ... 3-6 Program 03 for DK424i – Flexib[...]

Contents T oll Restriction Strata DK Programming 5/00 iii Program *38 – Standard Telephone Ring-Down Destination........ ........... ............. .............. ........... . 3-113 Program 39 – Flexible Button Assignments ........ ........... ............. ........... ........... ........... ........... ........ 3-115 Program *40 – Distribut[...]

Contents Least Cost Routing iv Strata DK Programming 5 /00 Emergency, Information, and Toll-free Long Distance Toll Restriction Override ....................... 4-2 Toll Restriction Override by System Speed Dial ......... ........... ............. .............. ........... ............. ... 4-2 Toll Restriction/Traveling Class Override Codes .....[...]

Contents Automatic Call Distribution Strata DK Programming 5/00 v Program 51 – LCR Area Code s .................... ........... ........... ........... ........... ........... ........... ......... .......... 5-10 Program 52 – LCR Office Code Exceptions for Specified Area Code ............ ............. ............. ........ 5-12 Program 53 ?[...]

Contents E91 1 vi Strata DK Programming 5 /00 Time Zones ............ ........... ........... ........... ......... ........... ........... ........... ........... ........... ........ ......... .... 7-13 Call-by-Call Programming . ............. ........... ........... .............. ........... ........... ........... ............. ....... ... 7-1[...]

Strata DK Programming 5/00 vii Introduction This manual provides for programming the following Strata DK digital business telephone systems: ♦ Strata DK14, Release 3.1 ♦ Strata DK40i, DK424 and DK424i, Release 4.3 It is intended for qualified service technicians and system programmers. This manual uses simplified, generic system record sheets t[...]

Introduction Conventions viii Strata DK Programming 5 /00 Conventions Conventions Description Note Elaborates specific items or references other information. W ithin some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. CAUTION! Advises y[...]

Introduction Related Documents/Media Strata DK Programming 5/00 ix Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. T o find the most current version, check the version/date in the Publication Information on the back of the document ’ s title page. General Descriptions ♦ S[...]

Introduction Related Documents/Media x Strata DK Programming 5 /00 Quick Reference Guides ♦ Digital T elephone ♦ Electronic T elephone ♦ Strata AirLink Integrated W ireless ♦ PC Attendant Console CD-ROMs ♦ Strata DK Library ♦ Strata DK HMIS ♦ StrataControl ♦ DKi Quot e ♦ DKi Admin/DKi Backup ♦ Strata DK 424 Insight DK (Insight w[...]

Strata DK Programming 5/00 1-1 Overview Overview 1 Numerical Program Listing The following numerical listing gives you the Strata DK program numbers, titles and program types. Program Number Program Title Initialization & T est System Station T oll Restriction Least Cost Routing ACD ISDN 00 Part 1: Software Check/Remote Maintenance Security Co [...]

Overview Numerical Program Listing 1-2 Strata DK Programming 5/00 *14-1 Auto Answer with Zi p T one Assigned to Age nt ID X 14-2 ACD Supervisor Passwords X *14-2 DID/Tie/DNIS/ANI Line After Shift and Overflow Substit ution Destination X 14-3 Announcement / Music Port Assi gnments and Que ue Pattern X 14-4 Queue T ime Out Overflow Dest ination X 14-[...]

Overview Numerical Program Listing Strata DK Programming 5/00 1-3 Overview 34 Hold Recall Timing X *34 Station Clas s of Service (Sta ndard T elephone Camp-on Busy and Busy Override T one Option) X 35 Station Class of Service X X 36 Fixed Call Forward (V oice Calls Only ) X *36 System NT Bu tton Lock Password Changing Stati on Assignment X 37 CO an[...]

Overview Numerical Program Listing 1-4 Strata DK Programming 5/00 46-10~80 T oll Restriction Class Parameters X 46-1 1~81 T oll Restriction Cl ass Paramete rs X 46-21,46-31 46-41, 46-51, 46-61, 46-71, 46-81 T oll Restriction Classes 2~8 X 47 T ol l Restriction Exc eption Office Codes Assigned b y Area Codes X 48 Station T oll Re striction Classific[...]

Overview Numerical Program Listing Strata DK Programming 5/00 1-5 Overview *64-1 Direct Inward Di aling Parameters X *64-2 Number of DID/DNIS Digits for T runk Groups X *65 Call by Call Channel Group Ass ignment X *66-1 Channel Group Numbe r Parameters X *66-2, *66-4 Call-by-Call Trunk Group Codes and Network ID X *66-3 Channel Group/Trunk Paramete[...]

Overview Numerical Program Listing 1-6 Strata DK Programming 5/00 * 80 Call Forward Stat ion Ring Assignment (Rel ease 3.2) X *81, *84, *87 Ground/Loop Start/ CO Li ne to Directory Numbe r Button LED Flash Assignments X 81~89 Ground/Loop Start/CO Line/Stat ion Auto Attendan t, Attendant Co nsole, and Distributed Hunt Group Ringing Assignme nts X 90[...]

Overview Alphabetical Program Listing Strata DK Programming 5/00 1-7 Overview Feature or T opic Program Number Account Code s 15, 70, 39 , 69, 30, 60 ACD 03, 09, *09, 10 -4, 1 1, 14-0, 14-1, *14-1, 14-2, *14-2, 14-3, 14-4, 14-5, 14-6, 14-8, 14-9, 14-71, 1 4-72, 14-73, 15 , 17, 18, 35, 39, 71-1~3 Add-on Module *29 Alarm Senso r 39 All Call V oice Pa[...]

Overview Alphabetical Program Listing 1-8 Strata DK Programming 5/00 DNIS 12, 17, 20, 60-1, 71-(0-5), 72, 77-4 Do Not Disturb 39 Do Not Disturb O verride 05, 30 Door Lock Con trol 3 9, 77-1, 77-2 Door Phones 05, 77-1, 77-2, 79, *79 DSS Console Feature s 03, 28, 29-1~29-8, 10-2 DSS DKT/EKT 28 DTMF and Dial Pu lse Assignment s 10-1, 15, 30, 39 DTMF R[...]

Overview Alphabetical Program Listing Strata DK Programming 5/00 1-9 Overview Physical P ort Display/Change 02 Pooled CO Lines 16, 39 Pooled Line Buttons 16, 39 Pooled Li ne LED – No Flash 31 Port/Station Num ber Assignment 04 Privacy/Non-Pr ivacy 31, 30 , 39 Privacy Override 10-2, 30, 31 RAM T est (see Memory T est) 00 (Part 2) Redial Last Numbe[...]

Overview How to Program a Strata DK System 1-10 Strata DK Programming 5/00 How to Program a Strata DK System Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital (DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or off- site PC with T oshiba DKi Admin software. T osh[...]

Overview How to Program a Strata DK System Strata DK Programming 5/00 1-1 1 Overview Program Sequence Detailed data entry instructions are on the top of each record sheet (see Figure 1-2 ). ➤ T o use the program sequence on the r ecord sheet 1. From the programming telephone, enter the programmin g mode by pressing a series of shaded buttons. The[...]

Overview How to Program a Strata DK System 1-12 Strata DK Programming 5/00 Programming Data V ariations There are two dif ferent ways to enter data in Step 3 ( Figure 1-2 ) of a program: pressing the buttons on the dial pad and pressing the LED buttons. Many programs are multidimensional and involve both types of entry . Simple Programs Simple prog[...]

Overview How to Program a Strata DK System Strata DK Programming 5/00 1-13 Overview ➤ T o check the status of a CO line in Program 15 1. Press the 0RGH button (below the LCD) after entering the program code. 2. Then enter the CO line number to be verified. 3. Press  to display the status of the CO line and to advance to the next CO line. Progr[...]

Overview First-time Programming 1-14 Strata DK Programming 5/00 First-time Programming Follow these general procedures the first time you install a system or after major hardware changes and/or you need to start from scratch. Step 1: Check Minimum Hardware Requirements A system must have the following minimum hardware installed for programming, as [...]

Overview First-time Programming Strata DK Programming 5/00 1-15 Overview ♦ T imed Reminders ♦ Digital T elephone V olume Levels ♦ Call Forward Memory (Power Off, then On). ♦ Station Message W aiting Status ♦ Caller ID Lost Call Memory 2. Install all PCBs. Run Program 91-1 to inform the software of th e system hardware configuration. Step [...]

Overview Programming Examples 1-16 Strata DK Programming 5/00 Programming Examples Some commonly used programs have explicit examples (listed below). Refer to these pages to help familiarize you with running these programs. Program Page Program 91-9 — System Initi alization 2-3 Program 90 — Initializing Programs 00~*99 2-5 Program 91-1 — Auto[...]

Strata DK Programming 5/00 2-1 Initialization & T est Initialization & T est 2 This chapter gives you information on the Strata DK ’ s Initialization and T est programs. The programs in this chapter are not given in numerical order , rather in order of importance. These programs include: ♦ Program 91-9 – System Initialization ♦ Prog[...]

Initialization & T est Program 91-9 – System Initializ ation 2-2 Strata DK Programming 5 /00 Program 91-9 – System Initialization Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Initialization Initialized Default: See individual programs Program 91-9 Overview Note Always run Program 91-9 before entering the customer database[...]

Initialization & T est Program 91-9 – System Initialization Strata DK Programming 5/00 2-3 Initialization & T est Program 91-9 Example Action (press buttons + LED Buttons) LCD Response 1. Use the programming LCD electronic or digital telephone. (See “ Programming Examples ” on Page 1- 16 .) No. N-N 1 Jan 20 Sun 06:43 1. N-N is the Pro[...]

Initialization & T est Program 90 – Initialize Programs 0 0~*99 2-4 Strata DK Programming 5 /00 Program 90 – Initialize Programs 00~*99 Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Initialization Initialized Default: See individual programs Program 90 Overview Program 90 enables you to clear all cu stomer data and initial[...]

Initialization & T est Program 90 – Initialize Progra ms 00~*99 Strata DK Programming 5/00 2-5 Initialization & T est Program 90 Example Action LCD Response 1. Use the LCD programming phone per Minimum Hardware Requirements on Page 1- 14 . No. N-N 1 Jan 20 Sun 06:43 1. N-N is the Program T elephone [DN]. 2. Enter Program mode by pressing [...]

Initialization & T est Program 91-1 – Automatic PCB Recog nition and Port Renumber 2-6 Strata DK Programming 5 /00 Program 91-1 – Automatic PCB Recognition and Port Renumber Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Initialization Initialized Default: None Program 91-1 Overview Program 91-1 makes slot code assignments [...]

Initialization & T est Program 91-1 – Automatic PCB Recognition a nd Port Renumber Strata DK Programming 5/00 2-7 Initialization & T est Program 91-1 Example Action (press buttons + LED Buttons) LCD Response 1. Use the LCD programming phone per Minimum Hardware Requirements on Page 1- 14 . No. N-N 1 Jan 20 Sun 06:43 1. N-N is the Program [...]

Initialization & T est Program 91-2 – Data T ransfer from T emporary Memory to Working Memory 2-8 Strata DK Programming 5 /00 Program 91-2 – Data T ransfer from T emporary Memory to W orking Memory Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Initialization Initialized Default: See individual programs Program 91-2 Overvie[...]

Initialization & T est Program 92 – Initializing Misc. Backup RAM Strata DK Programming 5/00 2-9 Initialization & T est Program 92 – Initializing Misc. Backup RAM Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Initialization - Includes: Initializing Speed Dial Number , VM ID Cod es, Character Message Memory , Timed Remi[...]

Initialization & T est Program 92 – Initiali zing Misc. Backup RAM 2-10 Strata DK Programming 5 /00 ● Program 92-9 does not af fect Call Forward External or Fixed Call Forward settings. ● Y ou must power the system Of f then back On to clear telephone LCD Call Forward Displays and Call Forward button LEDs. Call Forward memory is cleared w[...]

Initialization & T est Program 92 – Initializing Misc. Backup RAM Strata DK Programming 5/00 2-1 1 Initialization & T est 7. 6SNU6S HDNHU Prepare system for another selection (go back to Step 5) or exit Program 92 (continue with St ep 8). 92 Select = 8. +ROG Initialized data in system memory (LEDs got out). 92 Select = ## D[...]

Initialization & T est Program 00 – Part 1: Sof tware Check 2-12 Strata DK Programming 5 /00 Program 00 – Part 1: Software Check Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T est - Includes: Remote Maintenanc e Security Code Assignments Initialized Default: None ✱   ✱   ✱  ✱   6SNU   +R[...]

Initialization & T est Program 00 – Part 1: Softwa re Check Strata DK Programming 5/00 2-13 Initialization & T est Program 00 Part 1 - Overview This program enables you to run various checks on the Strata DK System. DK14 : the QKYS feature key must be installed on the QRCU3 PCB to allow AA. DK40i: the KKYS feature key must be installed on[...]

Initialization & T est Program 00 – Part 1: Sof tware Check 2-14 Strata DK Programming 5 /00 1111 Define the Level 1 remote maintenance security code from the System Record Sheet (four digits maximum). Level 1 allows remote access to all programs and data. Default Level 1 s ecurity code is “ 0000. ” or ... 00 Select = 1 Password = 0000[...]

Initialization & T est Program 00 – Part 2: Processor RAM T est Strata DK Programming 5/00 2-15 Initialization & T est Program 00 – Part 2: Processor RAM T est Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T est - Includes: Remote Maintenanc e Security Code Assignments Initialized Default: None General RAM T est Note S[...]

Initialization & T est Program 00 – Part 2: Processor RAM T est 2-16 Strata DK Programming 5 /00 Display Backup RAM T est Results Program 00 Part 2 - Overview Use this program to test the RAM on system processor . If a RAM test error occurs during this test, the processor causing the error should be replaced. In the case of two-PCB processors[...]

Strata DK Programming 5/00 3-1 System & Station System & Station 3 This chapter gives you programming information for the Strata DK system and its stations. Program 01 – Station Logical Port Display and/or Change Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Logical port number = physical por[...]

System & Station Program 02 – Station Physical Port Display and/or Chang e 3-2 Strata DK Programming 5 /00 Program 02 – Station Physical Port Display and/or Change Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Logical port number = physical port n umber Program 90, 91-1, or 91-9 initialize s Pr[...]

System & Station Program 03 for DK14 – Slot Assignments Strata DK Programming 5/00 3-3 System & Station Program 03 for DK14 – Slot Assignments When DK14 is powered On, Program 03 automatically assigns the correct codes for installed PCBs. No record sheet is needed. Refer to th e following table for PCB slot and slot code information: DK[...]

System & Station Program 03 for DK40i – Flexible PCB Slot Assignments 3-4 Strata DK Programming 5 /00 Program 03 for DK40i – Flexible PCB Slot Assignments Processor T ype: DK40i Program T ype: System Initialized Default: PCB codes of PCBs installed prior to running Program 91-1 or Program 91-9 Code 00 for empty slots (15~18), Base KSU has c[...]

System & Station Program 03 for DK40i – Flexible PCB Slot Assignments Strata DK Programming 5/00 3-5 System & Station Program 03 for DK40i - Overview Program 03 tells the system what type of optional PCBs are installed in the Expansion KSU. Y ou must run Program 03 after installing PCBs with options such as OCA, DIU, etc. Also, run Progra[...]

System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments 3-6 Strata DK Programming 5 /00 Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments Processor T ype: All RCTUs Program T ype: System Initialized Default: PCB codes of PCBs installed prior to running Programs 91-1 or 91-9; Code 00 for empty slots ✱  ?[...]

System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Ass ignments Strata DK Programming 5/00 3-7 System & Station DK424 and DK424i PCB Codes DK424 Expansion Cabinet 5 Slot Number S51 S52 S53 S54 S55 S56 S57 S58 PCB Code PCB T ype Options Station/Tie/DID/ISDN Port Numbers CO/Tie/DID/ISDN Line Numbers DK424 Expansion Cabinet 6 [...]

System & Station Program 03 for DK424i – Flexible PCB Cabinet Slot Assignments 3-8 Strata DK Programming 5 /00 Program 03 for DK424i – Flexible PCB Cabinet Slot Assignments Processor T ype: All BCUs Program T ype: System Initialized Default: PCB codes of PCBs installed prior to running Programs 91-1 or 91-9; Code 00 for empty slots See W or[...]

System & Station Program 03 for DK424i – Fle xible PCB Cabinet Slot Assignments Strata DK Programming 5/00 3-9 System & Station See the following text for specific installation rules on the above PCBs. Program 03 for DK424i - Overview Program 03 tells the system what type of optional PCBs are installed. The Program 03 record sheet is the [...]

System & Station Program 03 for DK424i – Flexible PCB Cabinet Slot Assignments 3-10 Strata DK Programming 5 /00 RCIU/RCIS or RCIU2/RCIS When installing RCIU2/RCIS, enter the Caller ID circuit numbers on the record sheet in place of the CO line number . Each RCIU2/RCIS slot uses eight Caller ID circuits. RCIU2/RCIS circuit numbers are assigned[...]

System & Station Program 03 for DK424i – Fle xible PCB Cabinet Slot Assignments Strata DK Programming 5/00 3-1 1 System & Station Program 03 Example Action (press buttons + LED buttons) LCD Response 1. Use an LCD programming phone per Minimum Hardware Requirements on Page 1- 14. No. 205 Jan 20 Sun 06:43 2. ✱  ✱  ✱  ✱ ?[...]

System & Station Program *03 for DK424 – Cabinet T y pe Identification 3-12 Strata DK Programming 5 /00 Program *03 for DK424 – Cabinet T ype Identification Processor T ype: RCTUE/F or B5CAU/B5CBU Program T ype: System Initialized Default: All cabinets = 1 Program *03 - Overview Y ou must run this program when using the DK424 or DK280 RCTUE[...]

System & Station Program 04 – Station Logical Port [PDN] Assignm ent Strata DK Programming 5/00 3-13 System & Station Program 04 – Station Logical Port [PDN] Assignment Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See [PDNs] in the record sheets DK14 Record Sheet 1. Supports a Digital T el[...]

System & Station Program 04 – Station Logical Port [PDN] Assignment 3-14 Strata DK Programming 5 /00 DK40i Record Sheet Refer to Chapter 2 – DK40i Configura tion before installing PC Bs in slots 15~18. Notes ● Expansion slots 15~18: See DK40i Configuration tables in Chapter 2 of the St ra t a D K I & M Manual . ● If KSTU2 is install[...]

System & Station Program 04 – Station Logical Port [PDN] Assignm ent Strata DK Programming 5/00 3-15 System & Station DK424 or DK424i Record Sheet ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU  +ROG  6SNU   + ROG  6SNU   + ROG Processor DISA Port Reserved for Special Functions Processo[...]

System & Station Program 04 – Station Logical Port [PDN] Assignment 3-16 Strata DK Programming 5 /00 Program 04 Overview Program 04 assigns the Primary Directory Number [PDN] to each telephone (logical port). [PDNs] can be one to four digits. [PDNs] must not conflict with Phantom Directory Numbers [PhDNs] or , DK424 Distributed Hunt Directory[...]

System & Station Program 04 – Station Logical Port [PDN] Assignm ent Strata DK Programming 5/00 3-17 System & Station Program 04 Example Action (press buttons+LED buttons) LCD Response 1. Use an LCD programming phone per Minimum Hardware Requirements in Chapter 1 - Overview . No. N-N 1 Jan 20 Sun 06:43 1. N-N = progra m telephone [PDN] 2.[...]

System & Station Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Ca lls 3-18 Strata DK Programming 5 /00 Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and T ie Line Calls Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See the legend [...]

System & Station Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls Strata DK Programming 5/00 3-19 System & Station Program *04 Overview Program *04 assigns the system Phantom Directory Numbers [PhDNs] and Distributed Hunt (DH) Group [DNs]. All DK systems provide 16 DH groups. [PhDNs] and DH [DNs] [...]

System & Station Program 05 – Flexible Access Code Numbering 3-20 Strata DK Programming 5 /00 Program 05 – Flexible Access Code Numbering Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: See record sheet ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU +ROG  6S NU ?[...]

System & Station Program 05 – Flexible Ac cess Code Numbering Strata DK Programming 5/00 3-21 System & Station Program 05 Overview Program 05 enables you to change feature access codes. The first digit of a feature access code can be changed to a dif ferent digit or to two digits. Digits after this prefix cannot be changed. Some access co[...]

System & Station Program *05 – Call Park Pickup Abbreviated Dialing 3-22 Strata DK Programming 5 /00 Program *05 – Call Park Pickup Abbreviated Dialing Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Blank Program *05 Overview This program assigns two Call Park Pickup abbreviated dialing codes to [...]

System & Station Program 09 – Built-in Auto Attendant Prompt / Station Assignments Strata DK Programming 5/00 3-23 System & Station Program 09 – Built-in Auto Attendant Prompt / Station Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System and ACD Initialized Default: Blank Program 09 Overview Program 09 tel[...]

System & Station Program 09 – Built-in Auto Attendant Prompt / Statio n Assignments 3-24 Strata DK Programming 5 /00 ➤ T o create one-digit dialing prompts and to assign the associated destination station numbers 1. Enter Program 09. 2. When “ SELECT ” appears on the LCD, press the desired digit (prompt). Then “ A UTO ATT DIAL ” app[...]

System & Station Program *09 – [PDN], [PhDN], DH, ACD or Mo dem DID Ext. Assignments Strata DK Programming 5/00 3-25 System & Station Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments Processor T ype: See legend below Program T ype: Station Initialized Default: See legend below ✱  ✱    ✱   ✱ ?[...]

System & Station Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments 3-26 Strata DK Programming 5 /00 Program *09 Overview This program assigns the routing destinations for incoming DID line calls. Program *09 DID extension numbers can be routed to [PDNs], [SDNs], or [PhDNs], ACD Groups, or Distributed Hunt groups. Each [PDN]/[[...]

System & Station Program 10-1 – System Assignm ents, Part 1 of 3 Strata DK Programming 5/00 3-27 System & Station Program 10-1 – System Assignments, Part 1 of 3 Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: LEDs 07, 08, 09, 16, 18, 19 and 20 are On ✱  ✱    ✱   ✱ [...]

System & Station Program 10-1 – System Assig nments, Part 1 of 3 3-28 Strata DK Programming 5 /00 Program 10-1 Overview Y ou can make the following system assig nments with Program 10-1: LED 20: T wo-CO Line Conference T wo lines can be conferenced with one or two telephones (digital, electronic, or standard). Conference (see LED 19) in this [...]

System & Station Program 10-1 – System Assignm ents, Part 1 of 3 Strata DK Programming 5/00 3-29 System & Station LED 07: Ring T ransfer of CO Line Allowed This option defines station operation for transferring [DN] and CO line calls. If Ring Transfer is allowed, the system will allow “ blind ” transfers to busy or idle stations. The [...]

System & Station Program 10-2 – System Assig nments, Part 2 of 3 3-30 Strata DK Programming 5 /00 Program 10-2 – System Assignments, Part 2 of 3 Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: LEDs 02, 14, 15, and 16 are On ✱  ✱    ✱   ✱    6SNU   +ROG  [...]

System & Station Program 10-2 – System Assignm ents, Part 2 of 3 Strata DK Programming 5/00 3-31 System & Station Program 10-2 Overview Y ou can make the following system assig nments with Program 10-2: LED 20: Padded T one Return W ith some Central Offices, callers may experience clicking or squealing sounds or a loud DTMF tone return du[...]

System & Station Program 10-2 – System Assig nments, Part 2 of 3 3-32 Strata DK Programming 5 /00 LED 15: External Page Included with All Call Page External speakers and all electronic and digital telephones are paged by dialing: Directory Number [DN] +  . The  $OO&DOO3D JH button is used to page all digital and elect[...]

System & Station Program 10-2 – System Assignm ents, Part 2 of 3 Strata DK Programming 5/00 3-33 System & Station LED 08: Display Dialed Number T iming An LCD telephone will display a dialed number on outgoing calls and the CO line (Program 93) ID name, DNIS, ANI, or Caller ID information o n incoming calls for either 15 or 60 seconds bef[...]

System & Station Program 10-2 – System Assig nments, Part 2 of 3 3-34 Strata DK Programming 5 /00 This feature applies to loop and ground start lines, and also T ie, DID, and DNIS lines assigned with Program 17, LED 05 On; these lines will use Program 71 (1~3) assignments. Tie and DID lines assigned with Program 17, LED 05 Off cannot be route[...]

System & Station Program 10-3 – System Assignm ents, Part 3 of 3 Strata DK Programming 5/00 3-35 System & Station Program 10-3 – System Assignments, Part 3 of 3 Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: LEDs 1 1, 13 and 20 O n, all other LEDs Off Program 10-3 Overview Y ou can make the f[...]

System & Station Program 10-3 – System Assig nments, Part 3 of 3 3-36 Strata DK Programming 5 /00 LED 19: Speed Dial Entry T imeout Station users can either have u p to one minute or up to three minutes to store a Speed Dial number or memo. If they do not store the number or memo within the set time, their station exits the Speed Dial-storage[...]

System & Station Program 10-3 – System Assignm ents, Part 3 of 3 Strata DK Programming 5/00 3-37 System & Station LEDs 13-10: SMDI Station Number Digit Length Set LED 10-13 On so that the hex values add up to the V oice Mail station digit length for SMDI VM interface. (Example: For VP100 or Stratagy/Stratagy DK SMDI interface, set LEDs 10[...]

System & Station Program 10-3 – System Assig nments, Part 3 of 3 3-38 Strata DK Programming 5 /00 LEDs 01~04: Amplified Conference Assignments Light LEDs 01~04 to identify which PEKU ports should be connected to external amplifiers. External Amplified Conference is provided by customer -supplied two-way amplifiers connected to system PEKU por[...]

System & Station Program 10-4 – ACD/ISDN/T andem Parameters Strata DK Programming 5/00 3-39 System & Station Program 10-4 – ACD/ISDN/T andem Parameters Initialized Default: LEDs 12 and 14 are On Program 10-4 Overview This program enables various station and line features, including Call W aiting, Tie line tandem connections, Single Line[...]

System & Station Program 10-4 – AC D/ISDN/T andem Parameters 3-40 Strata DK Programming 5 /00 LED 12: BRI ISDN T imer The T -W ait timer for BRI and PRI terminals works the same way . See LED 11 for a description. This timer should be used for BRI terminals and only disabled if the local provider instructs disabling this timer . LED 13: 3.1kH[...]

System & Station Program 10-4 – ACD/ISDN/T andem Parameters Strata DK Programming 5/00 3-41 System & Station T able 3-1 DTMF Buffers Important! The ports used for buffer memory ar e not available for telephones. The ports ar e automatically assigned fr om the highest number ed port down, for the number of ports used. Example, if four port[...]

System & Station Program *10 – Enhanced 91 1 Operation 3-42 Strata DK Programming 5 /00 Program *10 – Enhanced 91 1 Operation Processor T ype: DK14, DK40i, all RCTUs Program T ype: System Initialized Default: See each program Program *10 provides two QSTU2, RSTU, KSTU2, RDSU, PSTU, or PESU ports to be assigned to interface with central offi[...]

System & Station Program *1 0 – Enhanced 91 1 Operation Strata DK Programming 5/00 3-43 System & Station Programs *10-1 1 and *10-12 Overview Programs  10-1 1 and  10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or PESU standard telephone ports are connected to the E91 1 interface unit. Important! Pr ogram 04 Dir ectory Nu[...]

System & Station Program 12 – System Assignments, Ba sic Timing 3-44 Strata DK Programming 5 /00 Program 12 – System Assignments, Basic T iming Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Program 12 Overview This program assigns system times for ring down, disconnecting calls, pause times, flash times, auto atten[...]

System & Station Program 12 – System Assignments, Basic Timing Strata DK Programming 5/00 3-45 System & Station Code 3: Pause Timing Code 3 enables station users to program short and long pauses in Speed Dial numbers. Applies to pauses inserted in Speed Dial numbers used for both telephone voice calls and data calls from data interface un[...]

System & Station Program 13 – Defining the Messag e Center 3-46 Strata DK Programming 5 /00 Program 13 – Defining the Message Center Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: No port assigned Program 13 Overview This program assigns a station as the Message Center . Each digital, electronic[...]

System & Station Program 15 – Ground/Loop/Tie/DID Line Option s Strata DK Programming 5/00 3-47 System & Station Program 15 – Ground/Loop/T ie/DID Line Options Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: All LEDs are Off ✱  ✱    ✱   ✱    6SNU   +ROG[...]

System & Station Program 15 – Ground/Lo op/Tie/DID Line Options 3-48 Strata DK Programming 5 /00 Program 15 Overview This program specifies operational options on a line by line basis. Code 0: Automatic Release (AR) on V oice Mail or V oice Calls On loop start CO lines, some COs send the AR (Automatic Release) or CPC (Calling party Control) s[...]

System & Station Program 15 – Ground/Loop/Tie/DID Line Option s Strata DK Programming 5/00 3-49 System & Station T wo-CO line DISA calls always release when AR/CPC is sent. DISA release via AR/CPC is not related to this program. CO line calls disconnected by the AR/CPC signal will be represented on the Station Message Detail Recording (SM[...]

System & Station Program *15 – CO Line T enan t Assignments 3-50 Strata DK Programming 5 /00 Program *15 – CO Line T enant Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: All CO lines assigned to T enant 1 Program *15 Overview A system CO line can be shared by more than one business te[...]

System & Station Program 16 – Assign CO Line Groups (or Dial 9) Strata DK Programming 5/00 3-51 System & Station Program 16 – Assign CO Line Groups (or Dial 9) Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: All CO lines assigned to the Dial 9 g roup ✱  ✱    ✱   ✱ [...]

System & Station Program 16 – Assign CO Line Groups (or Dial 9) 3-52 Strata DK Programming 5 /00 Program 16 Overview Use Program 16 to assign each CO line to a CO line group or a general “ dial 9 ” group. A general group for outside calling is available with a “ dial 9 ” access code as the initialized state for all lines. Lines can be[...]

System & Station Program 17 – DID/Tie Line Options Strata DK Programming 5/00 3-53 System & Station Program 17 – DID/T ie Line Options Processor T ype: DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: LED 01/02 Off, LED 03/04 On Program 17 Overview Program 17 assigns lines for T ie and DID operation. Important! When [...]

System & Station Program 17 – DID/Tie Line Op tions 3-54 Strata DK Programming 5 /00 LED 08: ANI/DNIS Digit Format Most DID/T ie lines with ANI/DNIS digit format include ✱ tone with digits (LED 08 On). One exception, as of this writing, Sprint provides DNIS without ANI and does not include ✱ tone with digits - in this case LED 08 should b[...]

System & Station Program 17 – DID/Tie Line Options Strata DK Programming 5/00 3-55 System & Station LED 03: DID Camp-on/Busy T urn LED 03 On if DID line callers should hear ringback tone and camp on to busy stations when calling busy stations. T urn LED 03 Off if the DID callers should hear busy tone when calling busy stations. Analog T i[...]

System & Station Program *17 – DID Intercept Port Number (Vacant or Wrong Number) 3-56 Strata DK Programming 5 /00 Program *17 – DID Intercept Port Number (V acant or W rong Number) Processor T ype: DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: No data Program *17 Overview DID and/or DNIS calls in which callers have d[...]

System & Station Program 19 – Alterna te Background Music Source Slot As signment Strata DK Programming 5/00 3-57 System & Station Program 19 – Alternate Background Music Source Slot Assignment Processor T ype: DK40i, all RCTUs and BCUs (not used fo r DK14. See Program 10-2, LED 10) Program T ype: System Initialized Default: Slot 1 1 Pr[...]

System & Station Program 20 – Computer and Da ta Interface Unit Configuration 3-58 Strata DK Programming 5 /00 Program 20 – Computer and Data Interface Unit Configuration Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LED 17 On, all others Off Program 20 Overview Program 20 identifies the digita[...]

System & Station Program 20 – Computer and Data Interface Unit Co nfiguration Strata DK Programming 5/00 3-59 System & Station Notes ● RPCIs and PDIUs cannot be connected to PDKU1 circuit 8, but can be connected to all eight PDKU2 circuits. RPCIs and PDIUs that support data switching cannot be connected to PDKU in all slots. See the S t[...]

System & Station Program 20 – Computer and Da ta Interface Unit Configuration 3-60 Strata DK Programming 5 /00 LED 06: DTR Pulse LED 06 should always be Off. LED 06 should be of f for all PDIU-DS, RPCI-DIs, or PDIU-DIs. (Refer to Chapter 10 – Peripheral Installation for more PDIU-DS/modem pool information). LED 05: Auto Pause Behind PBX T u[...]

System & Station Program 21 – Modem Pool Port Assignments Strata DK Programming 5/00 3-61 System & Station Program 21 – Modem Pool Port Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Blank Notes ● Digital Ports include: DK14 KSU, DK40i Base KSU, QCDU2, KCDU, PDKU2, and RDSU dig[...]

System & Station Program 21 – Modem Pool Port Assignments 3-62 Strata DK Programming 5 /00 Program 21 Overview This program assigns modems to the system modem pool. Program 21 identifies modems connected to standard telephone ports (line side of modem) and digital/PDIU-DS ports (RS-232 side of modem). W ith data security groups (Program 20, L[...]

System & Station Program 22 – RPCI and DIU Station Hunting for Data Calls Strata DK Programming 5/00 3-63 System & Station Program 22 – RPCI and DIU Station Hunting for Data Calls Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Does not assign “ hunt-to ” ports to any po rt Program 22 Ove[...]

System & Station Program 23 – Built-in Auto Attendant (AA) Primary Annou ncement Assignments 3-64 Strata DK Programming 5 /00 Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: No ports assigned Program 24 – Built-in AA Seco[...]

System & Station Program 25-1 – Built-in AA Inc oming Call Overflow Time Strata DK Programming 5/00 3-65 System & Station Programs 23 and 24 Overview Programs 23 and 24 assign customer-supplied Auto Attendant announcement devices (digital announcers) to standard telephone ports (QSTU2, KSTU2, RSTU, RSTU2, PSTU, PESU, RDSU/ RSTS). Use Prog[...]

System & Station Program 26 – Built-in AA Camp-on Busy Time 3-66 Strata DK Programming 5 /00 Program 26 – Built-in AA Camp-on Busy T ime Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns an AA Camp-on-Bus y Time of 016 seconds to all ports ✱  ✱    ✱   ✱   [...]

System & Station Program 26 – Built-in AA C amp-on Busy Time Strata DK Programming 5/00 3-67 System & Station Program 26 Overview Note This program only applies to Auto Attendant (built-in) calls to busy or ringing stations; it does not apply to ring transfer camp-o n time from stations or customer-supplied Auto Attendant devices; see Pro[...]

System & Station Program 27 – DKT Handset/Headset Receiver Volume Level 3-68 Strata DK Programming 5 /00 Program 27 – DKT Handset/Headset Receiver V olume Level Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: VR=2 Program 27 Overview This program sets the initial off-hook volume level for each di[...]

System & Station Program 28 – DSS Console/Attendant T elephone Ass ignments Strata DK Programming 5/00 3-69 System & Station Program 28 – DSS Console/Attendant T elephone Assignments Processor T ype: DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns Console #1 to Attenda nt T elephone #1; Console #2 to Attend[...]

System & Station Program 28 – DSS Console/Attendant T elephone Assignme nts 3-70 Strata DK Programming 5 /00 Program 28 Overview DK40i: allows up to three DSS consoles (DK40i KSU supports one DSS, Expansion Unit supports two more). A DDSS console can only be connected to circuit 8 of the DK40i base digital ports or a PDKU, and an HDSS console[...]

System & Station Program 29-1~8 – DSS Console and Number Button Ass ignments Strata DK Programming 5/00 3-71 System & Station Program 29-1~8 – DSS Console and Number Button Assignments Processor T ype: DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See “ Program 29 - Initialized Default DSS Console Button Assign[...]

System & Station Program 29-1~8 – DSS Console and Number Button Assignme nts 3-72 Strata DK Programming 5 /00 Program 29-1~8 Overview Each button on the DSS consoles can be flexibly assigned as either a Direct Station Selection ( '66 ), Line ( &2 ), or 6' button. The standard equipped 1LJK W7 U DQVIHU ( 17 ), and $OO&am[...]

System & Station Program 29-1~8 – DSS Console and Number Button Ass ignments Strata DK Programming 5/00 3-73 System & Station Program 29 - Initialized Default DSS Console Button Assignments Group 1 Group 2 DSS Button No. DK40i RCTUA RCTUB, RCTUC/D, RCTUE/F , B1CU, B2CAU/BU, B3CAU/BU, B5CAU/BU DSS Button No DK40i RCTUA RCTUB, RCTUC/D, RCTU[...]

System & Station Program *29 – Add-on Modules Button Assignments 3-74 Strata DK Programming 5 /00 Program *29 – Add-on Modules Button Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See “ Button Assignments ” on Page 3-75 . Program *29 Overview This program allows ADM buttons to b[...]

System & Station Program *29 – Add-on Modules Button Assignments Strata DK Programming 5/00 3-75 System & Station Important! Run this pr ogram for each station that has an ADM or the ADM will not function. Pr ogram at least one ADM key for each ADM. It is impossible to assign [PDNs], [SDNs] or [PhDNs] to DSS consoles or ADMs. Button Assig[...]

System & Station Program 30 – Station Class of Service 3-76 Strata DK Programming 5 /00 Program 30 – Station Class of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LEDs 01, 05 and 07 for all ports ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU  +ROG ?[...]

System & Station Program 30 – Station Class of Service Strata DK Programming 5/00 3-77 System & Station Program 30 Overview Program 30 enables or disables features for individual telephones at the station level. The following text describes Program 30 LEDs. LED 20: SL T/ISDN T erminal “ # ” Dial This feature applies to single-line tel[...]

System & Station Program 30 – Station Class of Service 3-78 Strata DK Programming 5 /00 LED 15: Change V erified Account Code W ith LED 15 On, a station can change the V erified Account Codes established in Program 69. Selected stations must dial the following sequence to change the codes: [PDN] +  + V erified Account Code + Redia[...]

System & Station Program 30 – Station Class of Service Strata DK Programming 5/00 3-79 System & Station LED 09: Change T oll Restriction (TR) Override Code When enabled (LED 09 On), two TR Override codes are available. When one of these codes is dialed from any station, all T oll Restriction is bypassed. Change TR Override codes by pressi[...]

System & Station Program 30 – Station Class of Service 3-80 Strata DK Programming 5 /00 LED 03: Microphone Button On at Start of Call When enabled (LED 03 On), the microphone and Mic button LED is turned On at the start of an on-hook speakerphone call. For this feature to work, you must enable the MIC button lock operation (LED 02 On). When r[...]

System & Station Program 30 – Station Class of Service Strata DK Programming 5/00 3-81 System & Station 6. LED buttons 01~20 LED buttons 01~20 activate features for each station port or port range. Make the following selec tions by turning the appropriate button LED On or Off for each item (01~20) for each po rt, as marked on the system r[...]

System & Station Program *30 – T elephone Group Page Assignments 3-82 Strata DK Programming 5 /00 Program *30 – T elephone Group Page Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: All LEDs Off Shaded groups appl y to RCTUC/D and RCTU E/F only . Program *30 Overview Digital and elect[...]

System & Station Program 31 – Station Class of Service Strata DK Programming 5/00 3-83 System & Station Program 31 – Station Class of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LED 10 On for Ports 000~1 19 ; LED 1 1~13 On for all ports. ✱  ✱    ✱   ✱ [...]

System & Station Program 31 – Station Class of Service 3-84 Strata DK Programming 5 /00 Program 31 Overview Program 31 sets most voice mail or External Auto Attendant port assignments. Each standard telephone port (QSTU2, RSTU2, RSTU, PSTU, PESU, RDSU, KSTU2, QSTU2) connected to a T oshiba Stratagy , Stratagy DK or VP voice mail system should[...]

System & Station Program 31 – Station Class of Service Strata DK Programming 5/00 3-85 System & Station LED 20: T oshiba Stratagy/VP (B + Station Number) Use with T oshiba Stratagy/S tratagy DK/VP systems connected to a standard telephone p ort (PSTU, RSTU, RSTU2, PESU, RDSU, KSTU2 and QSTU2). T oshiba voice mail systems receiving DTMF B [...]

System & Station Program 31 – Station Class of Service 3-86 Strata DK Programming 5 /00 LED 15: T oshiba Stratagy , Stratagy DK and/or VP Integration (A T one/D T one) When enabled (LED 15 On), sends an answer tone (DTMF A tone) to the T oshiba voice mail system when a station answers, and a disconnect tone (DTMF D tone) when a station discon[...]

System & Station Program 31 – Station Class of Service Strata DK Programming 5/00 3-87 System & Station BOV and Camp-on muted ring tone frequency for stan dard telephone: BOV tone is a 160ms burst of 1209Hz/ unmodulated, twice - three seconds apart. Camp-on tone is two one-second bursts of 1209Hz/interrupted by 160ms bursts, three seconds[...]

System & Station Program 31 – Station Class of Service 3-88 Strata DK Programming 5 /00 LED 03: Off-hook Call Announce (OCA) Enabled (Rece ive) Enable this option (LED 03 On) for any digital or electronic telephone requiring OCA. T elephones must be equipped for OCA. OCA is n ot available on standard telephones. This feature does not affect t[...]

System & Station Program *31 – Group Pickup Assignments Strata DK Programming 5/00 3-89 System & Station Program *31 – Group Pickup Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: All LEDs Off Program *31 Overview Stations can be divided into as many as 20 pickup groups (see the l[...]

System & Station Program 32 – Automatic Preference 3-90 Strata DK Programming 5 /00 Program 32 – Automatic Preference Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns Ringing Code 1 and Automat ic Off-hook (Preference) Code 00 for all ports ✱   ✱   ✱  ✱   6SNU [...]

System & Station Program 32 – Automatic Preference Strata DK Programming 5/00 3-91 System & Station Program 32 Overview This program defines which [PDN] or CO line a digital (cordless, corded, or Strata AirLink wireless) and electronic telephone will be automatically connected to when the telephone handset is taken of f-hook or the 6SNU b[...]

System & Station Program *32 – RS-232 V oice Mail Message Center Port 3-92 Strata DK Programming 5 /00 Program *32 – RS-232 V oice Mail Message Center Port Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Blank Program *32 Overview This program assigns which V oice Mail Message Center port number [...]

System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only) Strata DK Programming 5/00 3-93 System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (V oice Calls Only) Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Blank Program 33 Overview Program 33 assigns Station H[...]

System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (V oice Calls Only) 3-94 Strata DK Programming 5 /00 On Ring-first systems, if a [PDN] appears on more than one button (on owner ’ s telephone), the DK will not hunt until all appearances of the [PDN] are in use. On V oice-first systems, the system will hunt for an available statio[...]

System & Station Program *33 – [PhDN] Owner T elephone As signment Strata DK Programming 5/00 3-95 System & Station Program *33 – [PhDN] Owner T elephone Assignment Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Blanks (no data) ✱  ✱    ✱   ✱   6 S N U ✱ [...]

System & Station Program *33 – [PhDN] Owner T elephon e Assignment 3-96 Strata DK Programming 5 /00 Program *33 Overview This program assigns each [PhDN] to a designated “ Owner ” telephone. Each [PhDN] must be assigned to a designated “ Owner ” telephone and that [PhDN] must be assigned (using Prog ram 39) to appear on the owner tele[...]

System & Station Program 34 – Hold Recall Timing Strata DK Programming 5/00 3-97 System & Station Program 34 – Hold Recall T iming Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns a Hold Recall Time of 032 seconds to all ports Program 34 Overview Each station can have a different time [...]

System & Station Program *34 – Station Class Of Service 3-98 Strata DK Programming 5 /00 Program *34 – Station Class Of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LED 01 On for all ports ✱  ✱    ✱   ✱   6 S N U ✱    +ROG  6SNU  +ROG[...]

System & Station Program *34 – Station Class Of Service Strata DK Programming 5/00 3-99 System & Station Program *34 Overview Program *34 assigns Camp-on tone to standard telephones. A standard telephone can receive (LED 01 On), or be blocked (LED 01 Off) from receiving Camp- on tone depending on how LED 01 is programmed for its standard [...]

System & Station Program 35 – Station Class of Service 3-100 Strata DK Programming 5 /00 Program 35 – Station Class of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LED 01, 02, 04, 05, 16 are On, all other LED s Off. ✱  ✱    ✱   ✱    6SNU   +ROG [...]

System & Station Program 35 – Station Class of Service Strata DK Programming 5/00 3-101 System & Station Program 35 Overview LED 19: Busy Station T ransfer (BST), LED 20 / Busy Station Ringing (BSR) BST and BSR operate together to ensure that a busy digital or electronic telephone station always receives transferred line calls along with [...]

System & Station Program 35 – Station Class of Service 3-102 Strata DK Programming 5 /00 LED 17: Continuous DTMF T ones Off 2000-series digital telephones can send DTMF tones for as long as station users p ress their buttons (80 msec. minimum). This feature can be disabled (LED 17 On). If it is disabled, DTMF tones sent by these telephones wi[...]

System & Station Program 35 – Station Class of Service Strata DK Programming 5/00 3-103 System & Station Immediate Dialing complies with NANP; therefore, it doesn ’ t apply when: ♦ the number of digits dialed are not fixed (as in an international call) ♦ the dialed number competes with other types of calls, such as operator or credi[...]

System & Station Program 35 – Station Class of Service 3-104 Strata DK Programming 5 /00 LED 06: Disable Hold Display Scrolling (Release 3 .2) If LED 06 is On, Hold Display scrolling is disabled. Also, a telephone LCD cannot display which CO lines are on hold on a [PDN] if the 6FU ROO button is pressed. Hold Display causes the [DN] button LED[...]

System & Station Program 36 – Fixed Call Forward Strata DK Programming 5/00 3-105 System & Station Program 36 – Fixed Call Forward Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Does not assign a Fixed Call Fo rward location to any port Program 36 Overview Fixed Call Forwarding is different [...]

System & Station Program *36 – System NT Button Lock Password Changing Station Assignment 3-106 Strata DK Programming 5 /00 Program *36 – System NT Button Lock Password Changing Station Assignment Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: 000 Program *36 Overview Attendant Consoles and stat[...]

System & Station Program 37 – Ring T ransfer (Camp-on) Recall Time Strata DK Programming 5/00 3-107 System & Station Program 37 – Ring T ransfer (Camp-on) Recall Time Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns Ring T ransfer Recall Time of 32 seconds to a ll ports Program 37 Over[...]

System & Station Program *37 – Park Recall Timing 3-108 Strata DK Programming 5 /00 Program *37 – Park Recall T iming Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns Ring T ransfer Recall Time of 32 seconds to a ll ports Program *37 Overview Each station can have a different duration (fro[...]

System & Station Program 38 – Digital and Electronic T elephone Keystrip T ype Strata DK Programming 5/00 3-109 System & Station Program 38 – Digital and Electronic T elephone Keystrip T ype Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: Assigns Code 31 to all ports ✱  ✱    ?[...]

System & Station Program 38 – Digital and Ele ctronic T elephone Keystrip T ype 3-1 10 Strata DK Prog ramming 5/00 Program 38 Overview Four telephone button arrangements are provided (see the Program 38 System Record Sheet). It is best to start with one of these four , and then move on to Program 39, where ind ividual buttons may be programme[...]

System & Station Program 38 – Digital and Electronic T elephone Keystrip T ype Strata DK Programming 5/00 3 - 111 System & Station Assignments for 1000-Series Digital T elephone Keystrips Assignments for Electronic T elephone Keystrips 1. The 6SHHG'LDO button is the same as the 6'6 or 5(3 buttons in previous Strata systems (P[...]

System & Station Program 38 – Digital and Ele ctronic T elephone Keystrip T ype 3-1 12 Strata DK Prog ramming 5/00 Note Button numbers 01~200 on electronic telephones (6000, 6500 series, etc.) are in the same position as shown on the 2000-series digital telephone programming keystrip. 10 20 09 19 08 18 07 17 06 16 05 15 04 14 03 13 02 12 01 1[...]

System & Station Program *38 – Standard T elephone Ring-Down Destination Strata DK Programming 5/00 3-1 13 System & Station Program *38 – Standard T elephone Ring-Down Destination Processor T ype: Release 4.0 and higher RCTUs and BCUs Program T ype: Station Initialized Default: Does not assign Ring Down Des tination to any port ✱  [...]

System & Station Program *38 – Standard T elephone Ring-Down Destination 3-1 14 Strata DK Prog ramming 5/00 Program *38 Overview Standard telephones can be assigned to ring a destination automatically by going off-hook (ring down). They can also be programmed to ring a destination if an incomplete valid number is dialed. This program assigns [...]

System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-1 15 System & Station Program 39 – Flexible Button Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See Program 38 ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU ?[...]

System & Station Program 39 – Flexible Button Assignments 3-1 16 Strata DK Prog ramming 5/00 Program 39 Overview Program 39 assigns features to the flexible buttons for individual telephones in the system. Several types of buttons can be assigned with this program, including: ♦ Feature ♦ [PDNs], [SDNs] and [PhDNs] – Message W aiting but[...]

System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-1 17 System & Station Call Forward A.C. Fixed Call Frwd to: or CFF 4 86 Forwards all call s to pre-defined destination. Se e Program 36. Call Forward Busy Call Frwd Bus y or CFB 459 Forwards calls to selected statio n if station is busy . Call Forward B[...]

System & Station Program 39 – Flexible Button Assignments 3-1 18 Strata DK Prog ramming 5/00 Night Transfer Lock T enant 1 Night Lock1 or NT1 L 1 431 Available with RCTUA3, RCTUBA3/RCTUBB3 or RCTUC/D3 Rele ase 3 or above only . Also available with B1CU, B2CAU/BU, B3CAU/BU and B5CAU/BU. Used to lock system ringing mode: DA Y , DA Y2, NIGHT See[...]

System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-1 19 System & Station Directory Number Button Assignments Directory Numbers are assigned to the flexible button positions on telephones. ♦ Primary Directory Number Buttons [PDNs] are similar to Intercom numbers. ♦ Secondary Directory Numbers [SDNs] [...]

System & Station Program 39 – Flexible Button Assignments 3-120 Strata DK Programming 5 /00 Button T ype Button Labels Code Notes Primary Directory Numbers [PDNs] 4-Maximum of same [PDN] per telephone [PDN] NNNN - 1, Highest button [PDN] NNNN - 2, next highest [PDN] NNNN - 3, next highest [PDN] NNNN - 4, Lowest button ##YYY ##YYY ##YYY ##YYY [...]

System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-121 System & Station ♦ The total number of [DNs] allowed on a telephone ([PDN], [SDNs], and [PhDNs]) is limited to the number of buttons on the telephone (i.e., a 20-button telephone can have 20 [DN] buttons). ♦ The number of [SDN] buttons programme[...]

System & Station Program 39 – Flexible Button Assignments 3-122 Strata DK Programming 5 /00 Alert Signal Button Assignments The Alert Signal is four short bursts of tone, sent two times/three seconds apart from one partner station when the other partner station when one of the partners presses the $O HU W 6LJQDO button on their telephon[...]

System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-123 System & Station Alert Signal Button Programming Example Station 200 Code SD * 48 Code SD * 47 Code SD * 45 = = = = = = 427 202 428 203 430 204 Signal 1 Signal 2 Signal 4 Station 201 Code SD * 48 Code SD * 47 Code SD * 46 = = = = = = 427 203 428 202[...]

System & Station Program *40 – Distributed Hunt Group Member Assignments 3-124 Strata DK Programming 5 /00 Program *40 – Distributed Hunt Group Member Assignments Processor T ype: DK14, DK40i, all RCTUs Program T ype: Station Initialized Default: No member (station port) assigned to any DH G roup ✱  ✱    ✱   ✱  [...]

System & Station Program *40 – Distributed Hunt Group Member Assignments Strata DK Programming 5/00 3-125 System & Station Program *40 Overview This program assigns the members (station primary [DN] port numbers and hunting orders [01~32] of Distributed Hunt (DH) groups [900 ~915]). When a member of a DH group is added or deleted, all the[...]

System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) 3-126 Strata DK Programming 5 /00 Program *41 for DK424 – T1 Assignment Series (Part 1) Processor T ype: RCTUBA/BB, RCTUC/D, RCTUE/F , B1CU, B2CAU/BU, B3CAU/BU and B5CAU/BU Program T ype: System Initialized Default: See each program Series Overview Use Program *41 (Part [...]

System & Station Program *41 for DK424 – T1 As signment Series (Part 1) Strata DK Programming 5/00 3-127 System & Station Program *41-2 – T1 Channel Assignments Initialized Default: 1 = Loop Start ✱  ✱    ✱   ✱   6 S N U ✱   +ROG  6SNU   +ROG  T urn System Power Off (5 sec) then On [...]

System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) 3-128 Strata DK Programming 5 /00 Important! See Pr ogram 17 for other T ie/DID assignments; see Pr ogram *17 and Pr ogram *09 for other DID assignments. Notes ● Y ou must cycle system power or run Program 91-2 to transfer Program *41-2 data from temporary memory to work[...]

System & Station Program *41 for DK424 – T1 As signment Series (Part 1) Strata DK Programming 5/00 3-129 System & Station Program *41-4 – T1 Span Receive Level Pad Assignments Initialized Default: 4 (-3dB) Note See “ Program *41-3 Overview ” on Page 3-128 above fo r decibel levels. ✱  ✱    ✱   ✱   [...]

System & Station Program *42-1 – Primary Timing Referenc e Assignments (Release 3.1 and earlier) 3-130 Strata DK Programming 5 /00 Program *42-1 – Primary T iming Reference Assignments (Release 3.1 and earlier) Initialized Default: Primary = 1, Seco ndary = 2 Program *42 for DK424 – T1 Assignment Series (Part 2) See “ Program *42 – Cl[...]

System & Station Program *50 – Caller ID Circuit Assignments to CO Line PCBs Strata DK Programming 5/00 3-131 System & Station Program *50 – Caller ID Circuit Assignments to CO Line PCBs Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: No RCIU/RCIS circuits assigned Note The T ip/Ring leads of [...]

System & Station Program *50 – Caller ID Circuit Assignments to CO Line PC Bs 3-132 Strata DK Programming 5 /00 Program *50 Overview In DK40i and DK424, each analog ground/loop start CO line that receives Caller ID information from the local Central Office must be assigned to an RCIU or RCIS circuit using this program. In DK14, each CO line t[...]

System & Station Program *51 – Station Memory Allocation Strata DK Programming 5/00 3-133 System & Station Program *51 – Station Memory Allocation for Storing Caller ID/ANI Numbers on Abandoned/ Unanswered Calls Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: No memory for all ports ✱  ?[...]

System & Station Program *51 – Station Memory Allocation 3-134 Strata DK Programming 5 /00 Program *51 Overview Use this program to allocate “ Abandon-Call-Memory ” when any LCD telephone must store abandon call information for Caller ID, Ground/Loop start line and/or ANI, DID/Tie lines. On direct incoming calls that ring on more than one[...]

System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Ass ignments Strata DK Programming 5/00 3-135 System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: No station owners assigne[...]

System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments 3-136 Strata DK Programming 5 /00 Program *52 Overview Use this program for any LCD telephone that must store abandon call information for Caller ID, Ground/Loop start lines and/or ANI, DID/Tie lines must be allocated “ Abandon-Call-Memory ” LCD t[...]

System & Station Program 58 – DK424 Attendant Console Series (Part 1) Strata DK Programming 5/00 3-137 System & Station Program 58 – DK424 Attendant Console Series (Part 1) Processor T ype: RCTUBA/BB, RCTUC/D and RCTUE/F , B1CU, B2CAU/BU, B3CAU/BU, B5CAU/BU Program T ype: Station Initialized Default: See each program Program 58-1 – At[...]

System & Station Program 58 – DK424 Attendant Co nsole Series (Part 1) 3-138 Strata DK Programming 5 /00 Program 58-2 Overview This program identifies in software the type of display connected to each console. It also enables you to set priorities for types of incoming calls. Y ou can also enable Call W aiting tones. LED 01: Attendant Console[...]

System & Station Program 58 – DK424 Attendant Console Series (Part 1) Strata DK Programming 5/00 3-139 System & Station Notes ● EMRG has first priority over the above key assignments. ● See Program 59 for the function of each button. Program 58-5 – Attendant Console Overflow Destination Assignments Initialized Default: Blank Program[...]

System & Station Program 59 – Attendant Console Flexible Button Codes 3-140 Strata DK Programming 5 /00 Program 59 – Attendant Console Flexible Button Codes Processor T ype: RCTUBA/BB, RCTUC/D, RCTUE/F , B1CU, B2CAU/BU, B3CAU/BU and B5CAU/BU Program T ype: Station Initialized Default: Given throughout this section ✱  ✱    ?[...]

System & Station Program 59 – Attendant Console Flexible Button Code s Strata DK Programming 5/00 3-141 System & Station Program 59 Overview Attendant Consoles have 24 flexible buttons (12 on left and 12 on the right side of the dial pad). This program is used to assign each button to an available function or options. Program 59 record sh[...]

System & Station Program 59 – Attendant Console Flexible Button Codes 3-142 Strata DK Programming 5 /00 T able 3-7 Optional Attendant Console Button Codes Button Function Button La bels Code Notes Alarm Alarm Reset or ALRM 477 Resets alarm condition system -wide. Call Pickup T enant 1~Call Pickup T enant 4 PKUP 1~PKUP 4 435~438 Picks up tenan[...]

System & Station Program 59 – Attendant Console Flexible Button Code s Strata DK Programming 5/00 3-143 System & Station Notes 11 6 ● See Program *15 for T enant Group assignments. ● Picks up calls to telephones in any call pickup group to which the telephone is assigned in Program *31. ● Attendant consoles cannot be equipped with [[...]

System & Station Program 60-1 – SMDR Data Ou tput Options 3-144 Strata DK Programming 5 /00 Program 60-1 – SMDR Data Output Options Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: LED 01 Off Program 60-1 Overview Program 60-1 determines which information will be sent out the system SMDR port: Syst[...]

System & Station Program 60-2~7 – SMDR Output/Account Code Digit Len gth Strata DK Programming 5/00 3-145 System & Station Program 60-2~7 – SMDR Output/Account Code Digit Length Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Item 2: 10 seconds Item 3: SMDR output is enabled for answered incom[...]

System & Station Program 60-2~7 – SMDR Output/Accou nt Code Digit Length 3-146 Strata DK Programming 5 /00 Program 60-2-7 Overview This program assigns the type of data to send to the Station Message Detail Report (SMDR). Item 2: SMDR Threshold T ime The time that a call must be in progress before it will register with SMDR can be set to 1 or[...]

System & Station Program 60-8 – Call Forward External (Remote Change, Security) ID Code Strata DK Programming 5/00 3-147 System & Station Program 60-8 – Call Forward External (Remote Change, Security) ID Code Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: No digits Program 60-8 Overview Chang[...]

System & Station Program 69 – Verified Account Codes 3-148 Strata DK Programming 5 /00 Program 69 – V erified Account Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Blank ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU  +ROG  6SNU   +ROG  [...]

System & Station Program 69 – V erified Account Code s Strata DK Programming 5/00 3-149 System & Station Program 69 Overview V erified Account Codes (V ACs) may be added, deleted, or changed with Program 69. Each V erified Account Code can be 1~15 digits long, but cannot exceed the Account Code length requirement set in Program 60-4. Acco[...]

System & Station Program 70 – Verified Account Code T oll Re striction Assignments 3-150 Strata DK Programming 5 /00 Program 70 – V erified Account Code T oll Restriction Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: 000 for all V ACNs ✱  ✱    ✱   ✱   [...]

System & Station Program 70 – V erified Account Code T oll Restriction Assignmen ts Strata DK Programming 5/00 3-151 System & Station Program 70 Overview A Toll Restriction Class can be assigned with this program to each of the 300 Verified Account Codes assigned in Program 69. This class of restriction overrides the normal station class [...]

System & Station Program 71 – DNIS 3-152 Strata DK Programming 5 /00 Program 71 – DNIS Processor T ype: DK40i, all RCTUs Program T ype: System Initialized Default: All Programs blank DNIS Addresses Program 71-0: DID / Tie / DNIS / ANI Lines Program 71-1~3: DNIS Number and ANI Line Routing Assignments DNIS/ANI Routing Destinations Processor [...]

System & Station Program 71 – DNIS Strata DK Programming 5/00 3-153 System & Station Program 71-4: DNIS and ANI Only Lines V oice Mail ID Assignments Program 71-5: DNIS Number Name Display DNIS Record Sheet ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU   +ROG  6SNU   +ROG  6SNU  [...]

System & Station Program 71 – DNIS 3-154 Strata DK Programming 5 /00 Program 71-0 Overview Defines the DID / T ie / DNIS / ANI line extension numbers that the system should be able to receive. Each extension number can be from two to five digits; normally the local telephone company and/or the DNIS long distance carrier company will provide a[...]

System & Station Program 71 – DNIS Strata DK Programming 5/00 3-155 System & Station A DNIS and/or T ie/DID extension number and/or ANI only line can be assigned to route one of the following destinations: ♦ Primary Directory Number [PDN] - secondary appearances of this [PDN] will also ring if Programmed to ring in Program *71, *72, and[...]

System & Station Program 71 – DNIS 3-156 Strata DK Programming 5 /00 when the DNIS/T ie/ DNIS extension or ANI call forwards to VM. This program can also be used with non-DNIS T ie and/or DID lines to assign VMID digits to normal T ie or DID numbers. The last address in Program 71-4 can be used to assign a VMID code to ANI only lines (see Ta [...]

System & Station Program *71~*73 – [DN] to [DN], Tie to [ DN], and DID to [DN] Ringing Assignments Strata DK Programming 5/00 3-157 System & Station Program *71~*73 – [DN] to [DN], T ie to [DN], and DID to [DN] Ringing Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: [PDNs] are prog[...]

System & Station Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments 3-158 Strata DK Programming 5 /00 Important! In the EK T elephone Ports column, enter the Pr ogram 04 telephone ports of the telephones that should ring when the [DN] is called fr om another [DN] or a T ie or DID line (maximum of 120 telephones c[...]

System & Station Program 72 – DNIS Number Network T able Assignments Strata DK Programming 5/00 3-159 System & Station Program 72 – DNIS Number Network T able Assignments Processor T ype: DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Blank ✱  ✱    ✱   ✱    6SNU   +ROG  6[...]

System & Station Program 72 – DNIS Number Network T able As signments 3-160 Strata DK Programming 5 /00 Program 72 Overview This program defines the external Network routing numbers that can be assigned DNIS/Tie/DID extension numbers in the Day , Day2, or Night ringing mode. This assignment will cause incoming DNIS/T ie/DID calls to route (fo[...]

System & Station Program 74 – System NT Button Lock Password Strata DK Programming 5/00 3-161 System & Station Program 74 – System NT Button Lock Password Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Port 000 for all tenants Program 74 Overview This program assigns the password for each 1LJ[...]

System & Station Program 76-1(X-Y) – DK14, DK40i, all RCTUs and BCUs 3-162 Strata DK Programming 5 /00 Program 76-1(X-Y) – DK14, DK40i, all RCTUs and BCUs Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Port 1 (T ype 1), Ports 2~4 (T ype 0) Program 76-1 Overview This program assigns each installed[...]

System & Station Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS T ransmissio n Rates Strata DK Programming 5/00 3-163 System & Station Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS T ransmission Rates Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: All ports 2400 bps Program 7[...]

System & Station Program 77-1 – Periphera l Options (Door Phones) 3-164 Strata DK Programming 5 /00 Program 77-1 – Peripheral Options (Door Phones) RSIU / RSIS / RMDS, PIOU/PIOUS / IMDU, PEPU Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: All LEDs are Off ✱  ✱    ✱   ✱ ?[...]

System & Station Program 77-1 – Peripheral Options (Door Phones) Strata DK Programming 5/00 3-165 System & Station Program 77-1 Overview This program performs the following functions: ♦ Programs door lock relays ♦ Assigns door phones/lock control units ♦ Enables RMDS/IMDU built-in maintenance modem s ♦ Sets RMDS communications sta[...]

System & Station Program 77-1 – Periphera l Options (Door Phones) 3-166 Strata DK Programming 5 /00 LED 14: RMDS or IMDU Modem DK424 and DK424i: This program enables the built-in maintenance modem function: RMDS or IMDU. If LED 14 is off, the RSIU Port (1~4) which is set for TTY operation (Code 1 in Program 76-1) will operate as a local RS-23[...]

System & Station Program 77-1 – Peripheral Options (Door Phones) Strata DK Programming 5/00 3-167 System & Station LED 06: NT Relay A relay located on the PIOU, PIOUS, PEPU, DK14 KSU or DK40i KSU can be assigned to operate in one of two Night T ransfer modes (see next item, MOH/NT Relay). ♦ DK14: Activate the NT Relay in the DK14 KSU be[...]

System & Station Program 77-2 – Door Phone Busy Signal/Door Lock Assignments 3-168 Strata DK Programming 5 /00 Program 77-2 – Door Phone Busy Signal/Door Lock Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: All LEDs are Off ✱  ✱    ✱   ✱    6SNU  [...]

System & Station Program 77-2 – Door Phone Busy Signal/Doo r Lock Assignments Strata DK Programming 5/00 3-169 System & Station Program 77-2 Overview This program performs three functions: ♦ Sets number of times door phone rings ♦ Sets fast busy tone if the called door phone does not exist ♦ Configures B-pack on DDCB/HDCB output for[...]

System & Station Program 77-3 – Night Ringing Over PIOU Exte rnal Page Zones 3-170 Strata DK Programming 5 /00 Program 77-3 – Night Ringing Over PIOU External Page Zones Processor T ype: DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Zones 1~4 assigned to tenant 1 Program 77-3 Overview Each tenant ’ s CO lines can be[...]

System & Station Program 77-4 – RSIU Open Architectu re Interface (OAI ) Data Output Assignments Strata DK Programming 5/00 3-171 System & Station Program 77-4 – RSIU Open Architecture Interface (OAI) Data Output Assignments Processor T ype: All RCTUs and BCUs (Release 3.2 and above) Program T ype: System Initialized Default: All LEDs a[...]

System & Station Program 77-4 – RSIU Open Architecture Interfac e (OAI) Data Output Assignments 3-172 Strata DK Programming 5 /00 LED 01/LED 02: RSIU Open Architecture Interface (OAI) Data Output Assignments (Caller ID/DNIS/ANI/OAI Output Options) T urn LED 01 On if the OAI port should send Caller ID and/or ANI information for ACD calls and L[...]

System & Station Program 78 – CO Line Special Ringing Assignmen ts Strata DK Programming 5/00 3-173 System & Station Program 78 – CO Line Special Ringing Assignments Processor T ype: DK14, DK40i Program T ype: Station Initialized Default: All LEDs are Off ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU +RO[...]

System & Station Program 78 – CO Line Special Ringing Assignme nts 3-174 Strata DK Programming 5 /00 Program 78 Overview This program assigns ground/loop start CO lines: ♦ to ring over external page during night mode ♦ to be used with DISA features ♦ for direct access to IMDU/RMDS modem ♦ for Auto Attendant operation Feature 1: Ring O[...]

System & Station Program 79 – Door Phone Ringing Strata DK Programming 5/00 3-175 System & Station Program 79 – Door Phone Ringing Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: All LEDs are Off DP = Door Phon e Program ✱  ✱    ✱   ✱    6SNU   +ROG ?[...]

System & Station Program 79 – Door Phone Ringing 3-176 Strata DK Programming 5 /00 Program 79 Overview This program assigns the door phone ringing feature to ports. LED 20: Muted Ring to Busy Electronic and Digital T elephone If all electronic and digital telephones are busy and a door phone button is pressed, a muted ring tone can be sent to[...]

System & Station Program *79 – Door Phone to [DN] Flashing Assignments Strata DK Programming 5/00 3-177 System & Station Program *79 – Door Phone to [DN] Flashing Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: No [DNs] assigned to ring for any door phone Program *79 Overview This[...]

System & Station Program 80 – EKT and DKT Ring ing T o nes (CO Line Calls) 3-178 Strata DK Programming 5 /00 Program 80 – EKT and DKT Ringing T ones (CO Line Calls) Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: T one 1 is assigned to all ports Program 80 Overview External speakers and all elect[...]

System & Station Program *80 – Call Forward Station Ring Assignment Strata DK Programming 5/00 3-179 System & Station Program *80 – Call Forward Station Ring Assignment Processor T ype: All RCTUs and BCUs with Release 3 .2 and above Program T ype: Station Initialized Default: LED 01, 04, and 07 On for all lin es Program *80 Overview Set[...]

System & Station Programs 81~89 – Ground/L oop Start/CO Line Station Ringing 3-180 Strata DK Programming 5 /00 Programs 81~89 – Ground/Loop Start/CO Line Station Ringing Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: All LEDs On for Port 000 (81), Port 001 (87), all other LEDs Off ✱  ✱ [...]

System & Station Programs 81~89 – Ground/Loop Start/CO Line Station Ringing Strata DK Programming 5/00 3-181 System & Station Program 81~89 Overview Programs 81~89 assign telephones or a Distributed Hunt group to each CO line that will ring. Use Programs *81, *84 and *87 to assign wh ich [PDN] and/or [PhDN] buttons flash when a call comes[...]

System & Station Programs 81~89 – Ground/L oop Start/CO Line Station Ringing 3-182 Strata DK Programming 5 /00 Day , Day2, Night refer to the 1LJKW7 UDQVIHU button ’ s three modes. Attendant Console (DK424 only) Programs 81~89 are used to ring individual attendant consoles and/or to enable attendant console incoming CO line call load sha[...]

System & Station Programs 81~89 – Ground/Loop Start/CO Line Station Ringing Strata DK Programming 5/00 3-183 System & Station 4. Assign any station to ring the AA CO lines in Program 83 (86 – Day 2, 89 – Night). This assignment is only a flag that notifies the software to delay ring stations assigned in Program 82. Program 83 station [...]

System & Station Programs *81, *84, and *87 – Grou nd/Loop Start/CO Line to [DN] LED Flas h Assignments 3-184 Strata DK Programming 5 /00 Programs *81, *84, and *87 – Ground/Loop Start/CO Line to [DN] LED Flash Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: CO 018~200 flashes Port 000[...]

System & Station Programs *81, *84, and *87 – Ground/ Loop Start/CO Line to [DN] LED Flash Assignments Strata DK Programming 5/00 3-185 System & Station Programs *81, *84 and *87 Overview Ground/loop start CO lines can be assigned to ring and flash specific Directory Number buttons, including [PDNs], [SDNs] or [PhDNs]. These prog rams ass[...]

System & Station Programs *81, *84, and *87 – Grou nd/Loop Start/CO Line to [DN] LED Flas h Assignments 3-186 Strata DK Programming 5 /00 Figure 3-2 Strata DK CO Line Button/Directory Number [DN] Button Ringing Contro l Logic Diagram Telephone Receives Beep and Camp-On Tone Telephone Receives Ring Tone Telephone Does Not Ring Telephone May Re[...]

System & Station Programs *81, *84, and *87 – Ground/ Loop Start/CO Line to [DN] LED Flash Assignments Strata DK Programming 5/00 3-187 Program *81 CO Line to Station [DN] LED flashing Control Logic also applies to Programs *84 and *87. Program 81 CO Line to S tation Ringing Control Logic also applies to Programs 82~89. Important! System Reco[...]

System & Station Program 93 – CO Line Identifica tion 3-188 Strata DK Programming 5 /00 Program 93 – CO Line Identification Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Blank ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU   +ROG  6SNU   + ROG[...]

System & Station Program 93 – CO Line Identification Strata DK Programming 5/00 3-189 Program 93 Overview Assigns alphanumeric names (such as “ W A TS BAND 5 ” , “ FX T O NY , ” “ MR JONES, ” etc.) to lines. The names can be up to 16 characters each, and display when the line is being used by an LCD station. When programmed to dis[...]

System & Station Program 97 – Printing Program Data through SMDR 3-190 Strata DK Programming 5 /00 Program 97 – Printing Program Data through SMDR Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: Prints out customer database Program 97 Overview Contents of each program can be sent to the SMDR port [...]

Strata DK Programming 5/00 4-1 T oll Restriction T oll Restriction 4 This chapter gives you an overview of the T oll Restriction feature and step-by-step instructions to fill in the T oll Restriction System Record Sheets for DK14, DK40i, and all DK424 and DK424i processors. T oll Restriction Methods T oll Restriction screens and selectively restric[...]

T oll Restriction T oll Restriction Features 4-2 Strata DK Programming 5 /00 Station Priority Classes 1~8 Eight classes of T oll Restriction can be defined to assign diff erent levels of priority to individual stations with RCTUC/D and RCTUE/F . Four classes are supported with DK14, DK40i, RCTUA, and RCTUBA/BB. Classes can be defined so each is pro[...]

T oll Restriction Completing the T oll Restriction System Record Strata DK Programming 5/00 4-3 T oll Restriction Completing the T oll Restriction System Record The following instructions explain how to complete System Record Sheets used to program the T oll Restriction feature. They are arranged in the same order in which the tables appear in the [...]

T oll Restriction Program 40 – Station CO Line Access 4-4 Strata DK Programming 5 /00 Program 40 – Station CO Line Access Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All LEDs On for all CO lines (all s tations can access all lines) ✱  ✱    ✱   ✱    6SN[...]

T oll Restriction Program 40 – Station CO Line Access Strata DK Programming 5/00 4-5 T oll Restriction Program 40 Overview This program is used to allow or deny each station and/or DISA to use CO lines on a line by line basis. This applies to all analog and digital line types. Any station can have access to as many lines as desired. Any station d[...]

T oll Restriction Program 41 – Station Outgoing Call Restriction 4-6 Strata DK Programming 5 /00 Program 41 – Station Outgoing Call Restriction Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All LEDs Off for all CO lines (all s tations can access all lines) ✱  ✱    ✱  [...]

T oll Restriction Program 41 – Station Outgoing Call Restriction Strata DK Programming 5/00 4-7 T oll Restriction Program 41 Overview Program 41 restricts each station (or Direct Inward System Access (DISA) CO line) from outgoing access to each line. If restricted, that station can still answer a ringing line or pick up a call on hold but cannot [...]

T oll Restriction Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes 4-8 Strata DK Programming 5 /00 Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All LEDs Off for all CO lines. Assigns no access codes to[...]

T oll Restriction Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes Strata DK Programming 5/00 4-9 T oll Restriction Program 42-0 Overview Use this program to allow Centrex/PBX (after flash) features to operate. Do not use this program when the Centrex feature (assume 9) is used and the DK LCR is activated (see notes below). The[...]

T oll Restriction Program 42-1~8 – PBX/Centrex Ac cess Codes 4-10 Strata DK Programming 5 /00 Program 42-1~8 – PBX/Centrex Access Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Assigns no access codes to PBX groups Program 42-1~8 Overview The Centrex access code(s) used to make out-o[...]

T oll Restriction Program 43 – 0 + Credit Card Dialing Option Strata DK Programming 5/00 4-1 1 T oll Restriction Program 43 – 0 + Credit Card Dialing Option Processor T ype: DK14, DK40i, all RCTUs and BCUs Processor T ype: T oll Restriction Initialized Default: All LEDS Off ✱  ✱    ✱   ✱    6SNU   +ROG ?[...]

T oll Restriction Program 43 – 0 + Credit Card Dialing Option 4-12 Strata DK Programming 5 /00 Program 43 Overview This program enables selected station users to bypass their normal T oll Restriction assignments by dialing “ 0 ” immediately after seizing a CO line. Both the station and the line must be enabled for this feature with this progr[...]

T oll Restriction Program 44-1~8 – T oll Restriction/T rave ling Class Override Codes Strata DK Programming 5/00 4-13 T oll Restriction Program 44-1~8 – T oll Restriction/T raveling Class Override Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All Classes Blank (no code) Program 44-1[...]

T oll Restriction Program 44-91~93 – Emergency Bypa ss of Forced/Verified Account Codes 4-14 Strata DK Programming 5 /00 Program 44-91~93 – Emergency Bypass of Forced/ V erified Account Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Code 91 = 91 1, Code s 92 and 93 are blank Program [...]

T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan Strata DK Programming 5/00 4-15 T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Assigns Dial Plan 7 to the sy stem (current North American Numbering Plan) Where:[...]

T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan 4-16 Strata DK Programming 5 /00 ● The Strata DK System automatically restricts direct dialing of 10XXX+1 and 10XXXXX+1 access codes to any station that is toll restricted. These codes are allowed in system speed dial and LCR modified digit tables. This is necessary to control Lon[...]

T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan Strata DK Programming 5/00 4-17 T oll Restriction Plan 3 ♦ Plan 3 is 1+AC+NXX/NXX. Use this plan where a user places a long distance call to a destination outside the area code by dialing a 1 before dialing the area code. The user places a long distance call to a destination in th[...]

T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan 4-18 Strata DK Programming 5 /00 Plan 7 - (10XXX)+1+NXX+NXX/NXX The Strata DK systems in this Programm ing Manual default to this plan. Used when dialing 1 before the long distance number . Call is placed to a destination outside the area code by dialing a 1 before dialing the area [...]

T oll Restriction Program 45-2 – T oll Restriction Disab le Strata DK Programming 5/00 4-19 T oll Restriction Program 45-2 – T oll Restriction Disable Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All LEDs Off for all CO lines (all lines apply T oll Re striction) Program 45-2 Overview Thi[...]

T oll Restriction Program 45-3~6 – Special Common Carrier Numbe rs and Authorization Code Digit Length 4-20 Strata DK Programming 5 /00 Program 45-3~6 – Special Common Carrier Numbers and Authorization Code Digit Length Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Assigns blank data to I[...]

T oll Restriction Program 45-3~6 – Special Common Carrier Numbers and Authorization Co de Digit Length Strata DK Programming 5/00 4-21 T oll Restriction There are two elements T oll Restriction software must verify for a user to successfully complete long distance calling: ♦ The first five digits of the number dialed to access the long distance[...]

T oll Restriction Program 45-8~9 – T oll Restrictio n Override Code 4-22 Strata DK Programming 5 /00 Program 45-8~9 – T oll Restriction Override Code Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Leaves code assignments blank Program 45-8~9 Overview This program enables selected stations [...]

T oll Restriction Program *45-1 (1~4) – T oll Restric tion for Office Code s Strata DK Programming 5/00 4-23 T oll Restriction Program *45-1 (1~4) – T oll Restriction for Office Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Assigns 976 to first office code - blank for other three of[...]

T oll Restriction Program *45-2 (1~6) – LCR/T oll Restriction Bypass 4-24 Strata DK Programming 5 /00 Program *45-2 (1~6) – LCR/T oll Restriction Bypass for Special Numbers that Do Not Begin with */# Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All data blank Program *45-2 Overview Use t[...]

T oll Restriction Program *45-2 (1~6) – LCR/T oll Restriction Bypass Strata DK Programming 5/00 4-25 T oll Restriction This will allow Centrex station numbers (1200#~1299# and 1300#~1399#) to de dialed - overriding T oll Restriction. The call will route out the local LCR route immediately after the # is dialed. Use this record sheet to assign are[...]

T oll Restriction Program *45-3 (1~9) – LCR/T oll Res triction Bypass For Special Numbers t hat Begin with */# 4-26 Strata DK Programming 5 /00 Program *45-3 (1~9) – LCR/T oll Restriction Bypass For Special Numbers that Begin with */# Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All data[...]

T oll Restriction Program *45-3 (1~9) – LCR/T oll Restriction Bypass For Special Nu mbers that Begin with */# Strata DK Programming 5/00 4-27 T oll Restriction In the “ Data = Digit S tring ” part of the programming sequence, note that for two digit codes, such as 87, 82, 67, Key (LED Button 01) must be pressed to get to the following “ Opt[...]

T oll Restriction Program *45-4 – Special Code Dialing Sequence with LCR 4-28 Strata DK Programming 5 /00 Program *45-4 – Special Code Dialing Sequence with LCR Processor T ype: DK424, all RCTUs and BCUs (Release 4.1 and higher) Program T ype: T oll Restriction and LCR Initialized Default: All LEDs Off Program *45-4 Overview When LCR is used to[...]

T oll Restriction Program *45-4 – Special Code Dialing Sequence with LCR Strata DK Programming 5/00 4-29 T oll Restriction LCR Example The table below shows the actual dial output digits at the time that LCR sends them. These output digits are determined by the settings for LEDs 01 and 02. In this example, the user dials  + code + telephone nu[...]

T oll Restriction Program *45-5 – Overlap Area Code 4-30 Strata DK Programming 5 /00 Program *45-5 – Overlap Area Code Processor T ype: DK424, all RCTUs and BCUs (Release 4.3 and higher) Program T ype: T oll Restriction and LCR Initialized Default: blank Program *45-5 Overview This program enables registering Overlap Area Codes (OAC). Overlappi[...]

T oll Restriction Program 46-2~4 – T oll Restriction Allo wed/Denied Area Cod es by Class Strata DK Programming 5/00 4-31 T oll Restriction Program 46-2~4 – T oll Restriction Allowed/Denied Area Codes by Class Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Includes all area codes in all cl[...]

T oll Restriction Program 46-6~8 – T oll Restrictio n Allowed/Denied Local Office Codes Assigned by Class 4-32 Strata DK Programming 5 /00 Program 46-6~8 – T oll Restriction Allowed/Denied Local Office Codes Assigned by Class Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Includes all offi[...]

T oll Restriction Program 46-6~8 – T oll Restriction Allowed/Denied L ocal Office Codes Assig ned by Class Strata DK Programming 5/00 4-33 T oll Restriction Program 46-6~8 Overview This program defines the of fice codes allowed or denied for each T oll Restriction Class within the home area code. Office code tables for each class can each describ[...]

T oll Restriction Programs 46-10~80 – T oll Restri ction Class Parameters 4-34 Strata DK Programming 5 /00 Programs 46-10~80 – T oll Restriction Class Parameters Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All LEDs Off Programs 46-10~80 Overview This program defines parameters of each T[...]

T oll Restriction Programs 46-10~80 – T oll Restriction Class Parameters Strata DK Programming 5/00 4-35 T oll Restriction LED 02: 01 Restricted Mark an X next to LED 02 if overseas operator or unassisted overseas operator calls are restricted for the class being defined. If a station is allowed 0 + Credit Card calling in Program 43, LED 02 must [...]

T oll Restriction Programs 4 6-1 1~46- 81 – T oll Restriction Class (1~8) Parameters 4-36 Strata DK Programming 5 /00 Programs 46-1 1~46-81 – T oll Restriction Class (1~8) Parameters Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: Leaves all LEDs Off Programs 46-1 1~46-81 Overview Run these[...]

T oll Restriction Program 47 – T oll Restriction Exception Office Codes Assigned by Area Code s (T ables 1~16) Strata DK Programming 5/00 4-37 T oll Restriction Program 47 – T oll Restriction Exception Office Codes Assigned by Area Codes (T ables 1~16) Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized[...]

T oll Restriction Program 47 – T oll Restriction Exce ption Office Codes Assigned by Area Codes (T ables 1~16) 4-38 Strata DK Programming 5 /00 Program 47 Overview This program defines exceptions to previously defined office code restrictions for up to 16 area codes, allowing six-digit T oll Restriction. Office codes entered in T ables 01~16 are [...]

T oll Restriction Program 48 – Station T oll Restriction C lassification Strata DK Programming 5/00 4-39 T oll Restriction Program 48 – Station T oll Restriction Classification Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: 100 for all ports ✱  ✱    ✱   ✱   [...]

T oll Restriction Program 48 – Station T oll Re striction Classification 4-40 Strata DK Programming 5 /00 Program 48 Overview This program assigns a combination of Digit Restriction and Station Restriction to each station port defined in the system. Digit Restriction If Digit Restriction is en abled for a particular station, the station is able t[...]

Strata DK Programming 5/00 5-1 Least Cost Routing Least Cost Routing 5 The following provides you an overview of the Least Cost Routing (LCR) feature and step-by-step instructions to fill in the Least Cost Routing System record sheets. The quantities of LCR plans, CO line groups, etc. vary between processors. This chapter and the LCR record sheets [...]

Least Cost Routing LCR Conditions 5-2 Strata DK Programming 5/00 Ti meout after 0 (Zero) Notifies the system of the time delay to the user after dialing a 0, before a regular operator is accessed. Area Code and Office Code Exceptions Separate area code tables and office code exception tables (quantity listed below) can be defined - one for each ava[...]

Least Cost Routing LCR CO Line Programming Reference T able Strata DK Programming 5/00 5-3 Least Cost Routing LCR CO Line Programming Reference T able 1. Use Program 16 to assign CO lines in groups per the reference table below . 2. Use Program 40 to allow CO line access to stations using LCR for outgoing calls. 3. Use Program 41 to deny outgoing C[...]

Least Cost Routing LCR CO Line Programming Reference T able 5-4 Strata DK Programming 5/00 Program 50-1 – LCR Parameters Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: All LEDs Off Program 50-1 Overview This program defines general operating parameters for LCR software. ● Program 40 denie[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-5 Least Cost Routing LED Button 04: Dial T one After LCR Access LED 04 On: Station users hear a simulated dial tone immediately after dialing the access LCR code (typically 9), until the first digit of the phone number is dialed. The dial tone is simulated to assure[...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-6 Strata DK Programming 5/00 Programs 50-3 (1~5) – LCR Special Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: 91 1 in 31, all other codes blank Programs 50-3 (1~5) Overview This program allows special 1~4 digit codes such as 91 [...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-7 Least Cost Routing Program 50-4 – LCR Long Distance Information (LDI) Plan Number Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: See the legend below Program 50-4 Overview Enter the number of the LCR route[...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-8 Strata DK Programming 5/00 Program 50-5 – LCR Local Call Plan Number Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: See the legend below Program 50-5 Overview The Local Call Plan handles special codes and operator calls. Of the 16 R[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-9 Least Cost Routing Program 50-6 – LCR Dial 0 (Zero) T ime-out Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: Assigns an LCR Dial Zero Time-out value of 06 Program 50-6 Overview Enter the maximum number of [...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-10 Strata DK Programming 5/00 Program 51 – LCR Area Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: Leaves T ables 01~15 blank; all codes (000~999) initialized to the plan - legend below ✱  ✱    ✱   ✱ ?[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-1 1 Least Cost Routing Program 51 Overview Use Program 51 to define which area code calls are placed over which LCR Plan Number (01~08 or 01~16). Therefore, calls made to all area codes are routed over route definitions defined in Program 54 for Plan 08 or 16, follo[...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-12 Strata DK Programming 5/00 Program 52 – LCR Office Code Exceptions for Specified Area Code Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: Leaves all office code tables b lank and all tables assigned to LCR Plan (see legend below) ?[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-13 Least Cost Routing Program 52 Overview This Office Code exception table enables the user the flexibility of routing specific office codes through a different call plan than other of fice codes used with that area code. ♦ Any number of exception code tables can [...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-14 Strata DK Programming 5/00 Program 53 – LCR Schedule Assignments for LCR Plans Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: Assigns starting time as 0000 and Route Definitions as blank for all schedules ✱  ✱    ?[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-15 Least Cost Routing Program 53 Overview This program assigns up to three time schedules to each plan. Each time schedule consists of four or six dif ferent route definition choices (defined in Program 54) available to the eight station groups (defined in Program 5[...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-16 Strata DK Programming 5/00 HMIS Example Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. Stations in groups 1, 2, and 3 are controlled by HMIS. The following table gives you an example of how you might set up Program 53 for the HMIS: LCR Plan 01~16 Sched. 1~3 Program 56 LCR St[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-17 Least Cost Routing Program 54 – LCR Route Definition T ables Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: 0101 Program 54 Overview Program 54 defines different ways of routing calls for each of the LCR [...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-18 Strata DK Programming 5/00 Route Definition Number Route definitions define the CO line group and modified digit tables used for each LCR Plan. See the legend for the number of route definition numbers for your processor . CO Line Group (assigned in Program 16) Each line group represents a[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-19 Least Cost Routing Program 55 – LCR Modified Digits T able Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: See each program in the Progra m 55-X series Program 55 Series Overview This program defines call [...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-20 Strata DK Programming 5/00 Program 55-0 – Delete Number of Digits From the Front of Dialed Number Initialized Default: All tables blank Program 55-0 Overview Enter the quantity of digits that should be deleted from the front of the number dialed for each of the T able Numbers in the Dele[...]

Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-21 Least Cost Routing Program 55-1 and 2 – Add Digits Before and/or After the Dialed Number Initialized Default: Leaves all tables blank excep t Delete Digits, which are all 00 ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU ?[...]

Least Cost Routing Program 50-2 – LCR Home Area Code 5-22 Strata DK Programming 5/00 Program 55-1 and 2 Overview Enter the digits that must be added to the front of the number dialed in the Add Digits T able. The maximum digits is 22, including pauses. ♦ Length of pause can be indicated by using codes (P1~P8) specified in the Pause Entry Refere[...]

Least Cost Routing Program 56 – LCR Station Group Assignments Strata DK Programming 5/00 5-23 Least Cost Routing Program 56 – LCR Station Group Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: Assigns all stations to G roup 1 ✱  ✱    ✱   ✱    6[...]

Least Cost Routing Program 56 – LCR Station Group Assignments 5-24 Strata DK Programming 5/00 Program 56 Overview The purpose of this program is to assign all defined station ports to one of four or eight LCR Station Groups (see Program 56, record sheet notes). ♦ Station groups are completely independent of one another . Therefore, each station[...]

Strata DK Programming 5/00 6-1 Automatic Call Distribution Automatic Call Distribution 6 This chapter provides ACD programming information for the Strata DK40i, DK424 and DK424i systems and their stations. ACD is not available for the DK14. The programs specific to ACD are listed below . ♦ Program 03 – RSIU, RSSU, PIOU, or PIOUS ACD/MIS Slot As[...]

Automatic Call Distribution Program 03 – RSIU, R SSU, PIOU, PIOUS ACD/MIS Slot Assignments 6-2 Strata DK Programming 5 /00 Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments Initialized Default: n/a Program 03 Overview This program is for specifying RSIU, RSSU, PIOU, or PIOUS ACD/MIS Slot Assignments. If MIS output is required for AC[...]

Automatic Call Distribution Program 09 – Auto Attendant Prompt/ACD Group Assignmen ts Strata DK Programming 5/00 6-3 Automatic Call Distribution Program 09 – Auto Attendant Prompt/ACD Group Assignments Initialized Default: n/a 1. Do not use digits 2, 3, and 4, unless the station numbering pla n is changed. These numbers conflict with the defaul[...]

Automatic Call Distribution Program 09 – Auto Atte ndant Prompt/ACD Group Assignments 6-4 Strata DK Programming 5 /00 ➤ T o enter two-digit dialing prompts along with their destination group numbers 1. Enter Program 09. “ SELECT ” appears on the LCD. 2. Press the desired leading digit. “ AUTO A TT DIAL ” displays on the LCD. 3. Press ?[...]

Automatic Call Distribution Program *09 – ACD Group DID L ine Digit Assignments Strata DK Programming 5/00 6-5 Automatic Call Distribution Program *09 – ACD Group DID Line Digit Assignments Initialized Default: See table below Program *09 Overview Program *09 assigns DID/T ie line incoming digits to a particular ACD Group and assigns DID digits[...]

Automatic Call Distribution Program 10-4 – AC D/ISDN/T andem Parameters 6-6 Strata DK Programming 5 /00 Program 10-4 – ACD/ISDN/T andem Parameters Initialized Default: LEDs 12 and 14 are On Program 10-4 Overview This program provides three system options. When enabled/disabled these options apply to all ACD Groups and Agents. ACD system options[...]

Automatic Call Distribution Program 1 1 – ACD Timing Assignmen ts Strata DK Programming 5/00 6-7 Automatic Call Distribution Program 1 1 – ACD Timing Assignments Initialized Default: See table below ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU + ROG  6SNU   +ROG  6SNU   +ROG Processor ACD Grou[...]

Automatic Call Distribution Program 1 1 – ACD Timing Assignments 6-8 Strata DK Programming 5 /00 Program 1 1 Overview The ACD timers listed below can be set individually for each ACD Group. ACD timers apply to loop, T ie, DID, DNIS, and ANI lines, not ground start lines. Code 1: T ime in ACD Queue Before Overflow The time period (ranges from 0000[...]

Automatic Call Distribution Program 1 1 – ACD Timing Assignmen ts Strata DK Programming 5/00 6-9 Automatic Call Distribution Code 5: Music T imers 1, 2, and 3 Defines the time interval that ACD callers in queue are sent music following the first, second, or third announcement. Range of each music timer is 000~999 seconds (about 5 seconds to 16 1 [...]

Automatic Call Distribution Program 1 1 – ACD Timing Assignments 6-10 Strata DK Programming 5 /00 Code 9: Call Disconnect T imer Defines the maximum time an ACD call can remain in queue (ranges from 01~60 minutes). This timer should be used when using lo op start, Tie, or DID, DNIS, ANI on ACD lines. This prevents CO lines from being connected to[...]

Automatic Call Distribution Program 14-0 – Loop/Ground Start Line Direct to ACD Group Assignments Strata DK Programming 5/00 6-1 1 Automatic Call Distribution Program 14-0 – Loop/Ground Start Line Direct to ACD Group Assignments Initialized Default: No CO lines assigned to di rect ring to ACD Groups (all LEDS Off) Program 14-0 Overview Assigns [...]

Automatic Call Distribution Program 14-1 – ACD Agent Identification Code Assignments 6-12 Strata DK Programming 5 /00 Program 14-1 – ACD Agent Identification Code Assignments Initialized Default: blank Use the Record Sheet that follows Program 18. Program 14-1 Overview This program assigns Agent Identification (ID) codes to each ACD Group. T o [...]

Automatic Call Distribution Program 18 – Agent Names for SMIS/MIS Assignmen ts Strata DK Programming 5/00 6-13 Automatic Call Distribution Program 18 – Agent Names for SMIS/MIS Assignments Initialized Default: blank Program 18 Overview Each Agent ID number (set in Program 14-1) can be assigned an alphanumeric name (8 characters maximum) that di[...]

Automatic Call Distribution Program 18 – Agent Name s for SMIS/MIS Assignments 6-14 Strata DK Programming 5 /00 ➤ T o erase data ➤ Press LED button 01. Numeric Mod e 0 to 9 are treated as numerals. Note Dial pad starts out in Numeric Mode. Press  button to switch to Alpha Mode. Figure 6-1 Alpha Mode Moves cursor to left Scrolls alpha and s[...]

Automatic Call Distribution Program 14-2 – ACD Supervisor Passwords Strata DK Programming 5/00 6-15 Automatic Call Distribution Program 14-2 – ACD Supervisor Passwords Initialized Default: All blanks Program 14-2 Overview Assigns a Supervisor ID code to each ACD Group. Only one code is allowed per Group. When a Supervisor ID code is logged into[...]

Automatic Call Distribution Program *14-2 – DI D, Tie, DNIS, ANI Line After Shift/Overflow Substitution D estinations 6-16 Strata DK Programming 5 /00 Program *14-2 – DID, T ie, DNIS, ANI Line After Shift/ Overflow Substitution Destinations Initialized Default: Port 000 ✱  ✱    ✱   ✱   6 S N U ✱   +ROG[...]

Automatic Call Distribution Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflo w Substitution Destinations Strata DK Programming 5/00 6-17 Automatic Call Distribution Program *14-2 Overview Assigns a Normal Ringing or AA substitute destination for DID and/or Tie lines. If an ACD Group is assig ned to overflow (in Program 14-4 or 14-5) o[...]

Automatic Call Distribution Program 14-3 – Announcemen t/Music Port and Queue Pattern 6-18 Strata DK Programming 5 /00 Program 14-3 – Announcement/Music Port and Queue Pattern Initialized Default: all blanks ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU  +ROG  6SNU   +ROG  6S NU   +ROG Proce[...]

Automatic Call Distribution Program 14-3 – Announcement/Mu sic Port and Queue Pattern Strata DK Programming 5/00 6-19 Automatic Call Distribution Program 14-3 Overview This program is used to make announcement/music po rt and queue pattern assignments. All announcement devices (digital announcers) must connect to standard telephone ports (RSTU, R[...]

Automatic Call Distribution Program 14-3 – Announcemen t/Music Port and Queue Pattern 6-20 Strata DK Programming 5 /00 Figure 6-2 ACD Queue Announcement and Music Patt erns Or Or QUEUE PATTERN 1 Go back to repeat announcement 1 assigned in Code 5 above, no overflow point OP0 in Program 14-5XX0. Announcement 1 Code 1 Code 4 Music Source Program 11[...]

Automatic Call Distribution Program 14-4 – Queue Time Out Overflow Destination Strata DK Programming 5/00 6-21 Automatic Call Distribution Program 14-4 – Queue T ime Out Overflow Destination Initialized Default: Port 000 ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU  +ROG  6SNU   + ROG  6SNU  ?[...]

Automatic Call Distribution Program 14-4 – Queue Time O ut Overflow Destination 6-22 Strata DK Programming 5 /00 Program 14-4 Overview This program sets the overflow point destination for CO line calls that are in an ACD queue for longer than the queue time set in Program 1 1-1. Calls only overflow when the overflow destination is idle or when it[...]

Automatic Call Distribution Program 14-5 – Overflow Point and Ring No Answer Routing Des tination Strata DK Programming 5/00 6-23 Automatic Call Distribution Program 14-5 – Overflow Point and Ring No Answer Routing Destination Initialized Default: Overflow point = 0 (no overflow point) ✱  ✱    ✱   ✱    6SNU ?[...]

Automatic Call Distribution Program 14-5 – Overflow Point and Rin g No Answer Routing Destinatio n 6-24 Strata DK Programming 5 /00 Program 14-5 Overview There are two basic options for call overflow: Overflow Point: Calls in queue can overflow when they reach a particular point in the queue pattern (after the first, second, or third music timer [...]

Automatic Call Distribution Program 14-5 – Overflow Point and Ring No Answer Routing Des tination Strata DK Programming 5/00 6-25 Automatic Call Distribution If announcements should not be repeated, see Flowcharts 6-8 ~ 6-10 on Pages Page 6-47 ~ Page 6-50 and “ Non-Repeating Queue Announcement ” explanation under Program 14-5. Notes ♦ Unans[...]

Automatic Call Distribution Program 14-5 – Overflow Point and Rin g No Answer Routing Destinatio n 6-26 Strata DK Programming 5 /00 Non-Repeating Queue Announcement Case 1 — Provide callers with one announcement, followed by music until the call is answered by an Agent or until the call overflows — ref er to Flowchart 6-8 on Page 6-47 . (Over[...]

Automatic Call Distribution Program 14-6 – After Shift Service Des tination Strata DK Programming 5/00 6-27 Automatic Call Distribution Program 14-6 – After Shift Service Destination Initialized Default: Destination = Incoming port 000 ✱  ✱    ✱   ✱    6SNU   +ROG  6SNU  +ROG  6SNU   + ROG[...]

Automatic Call Distribution Program 14-6 – After Shift Service D estination 6-28 Strata DK Programming 5 /00 Program 14-6 Overview This program assigns the destination for ACD calls, or calls transferred to an ACD group, that come in after the ACD shift has ended. After Shift begins when the Supervisor presses the (QGRI$ &'6KLIW[...]

Automatic Call Distribution Program 14-71 – Queue Size for Alarm, Imme diate Assignments Strata DK Programming 5/00 6-29 Automatic Call Distribution Program 14-71 – Queue Size for Alarm, Immediate Assignments Initialized Default: Queue Size = 010 Program 14-71 Overview The system causes the Supervisor 5 HVHW 4XHXH$ODU P button to flash an[...]

Automatic Call Distribution Program 14-72 – Queue Siz e for Alarm 1 6-30 Strata DK Programming 5 /00 Program 14-72 – Queue Size for Alarm 1 Initialized Default: Queue Size = 010 Program 14-72 Overview The system causes the Supervisor 5 HVHW 4XHXH$ODU P button to flash and the Supervisor telephone to sound a one second On, one second Off b[...]

Automatic Call Distribution Program 14-73 – Queue Size for Alarm 2 Strata DK Programming 5/00 6-31 Automatic Call Distribution Program 14-73 – Queue Size for Alarm 2 Initialized Default: Queue Size = 010 Program 14-73 Overview The system causes the Supervisor 5 HVHW 4XHXH$ODU P button to flash and the Supervisor telephone to sound a conti[...]

Automatic Call Distribution Program 14-8 – Alarm Pattern Assignments 6-32 Strata DK Programming 5 /00 Program 14-8 – Alarm Pattern Assignments Initialized Default: 0 for each group Program 14-8 Overview This program selects the type of queue alarm that is sent to the Supervisor telephone for each ACD Group. Only one alarm type is allowed for a [...]

Automatic Call Distribution Program 14-8 – Alarm Pattern Assignments Strata DK Programming 5/00 6-33 Automatic Call Distribution Program 1 1-7 (Y is set in Program 14-73). Normally , Alarm 1 is used as a caution alarm to indicate a less critical alarm than Alarm 2. Example: Alarm 1 may be set to alert the Supervisor when five calls are in queue f[...]

Automatic Call Distribution Program 14-9 – Work Unit Assignments 6-34 Strata DK Programming 5 /00 Program 14-9 – W ork Unit Assignments Initialized Default: account digits for each Group = 02 Program 14-9 Overview This program selects the length of the W ork Unit code for each ACD Group. Agents talking on an ACD call can press the :R U N8 Q [...]

Automatic Call Distribution Program 15 – Ground/Loop/Tie/DID Line Option s Strata DK Programming 5/00 6-35 Automatic Call Distribution Program 15 – Ground/Loop/T ie/DID Line Options If loop start lines are routed to ACD Groups, set each line to automatically release when the CO sends the AR signal after the outside party hangs up. Use Program 1[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-36 Strata DK Programming 5 /00 Program 39 – Flexible Button Assignments for ACD T elephones Initialized Default: Logical port number = physical port n umber Program 90, 91-1, or 91-9 initialize s Program 02 T oshiba highly recommends that you enter the bu[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-37 Automatic Call Distribution 8QD YDLODEO H  X Tu r n s t h e A g e n t ’ s availabili ty off and on. While in this mode, the Agent d oes not receive any new i ncoming ACD calls. $&'+HOS  X Rin[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-38 Strata DK Programming 5 /00 6XSHU YLVRU&DOO Program [PDN] in Program 39 X This is the [PDN] of th e Supervisor teleph one. Supervisor tel ephones do not require a unique [PhDN] like Agent telepho nes. T osh iba recommend s programming more than on[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-39 Automatic Call Distribution Program 39 Overview This program assigns ACD Agent and Supervisor buttons for T oshiba digital and/or electronic telephones. All other button codes (see Program 39 Record Sheet in Chapter 10 — Rec[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-40 Strata DK Programming 5 /00 Yes Yes Yes Yes Yes No Direct Yes No No No No No Continue Continue Other Send call to ACD Group queue: go to ACD Flowchart 6-2. Possible ways to route CO line calls to ACD group. CO line transferred to ACD Group (XX = 01~16). [...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-41 Automatic Call Distribution No No No Go back to 1 above. Go back to 1 above. Go back to 1 above. Yes Continue GO to ACD Flowchart 6-7 "Ring No Answer." B A C Yes Yes Yes Yes No Yes Yes 1 Has agent ACD Call button in [...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-42 Strata DK Programming 5 /00 No Yes Yes No Yes Yes Yes Yes Yes Yes Tie/DID/ DNIS/ANI Tie/DID/DNIS/ANI Ground/Loop Busy Idle No No No Yes Or Or Or Ground/ Loop Has the queue overflow timer in Program 11-1 expired? Is destination busy? Is destination busy? [...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-43 Automatic Call Distribution No Yes Yes Yes Yes Yes Yes Tie/DID/DNIS/ANI Tie/DID/DNIS/ANI Busy Idle NO NO Yes Or Or Or Ground/ Loop Ground/loop No Yes Has the call received the number of announcements and music Is destination b[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-44 Strata DK Programming 5 /00 Flowchart 6-5 After Shift Operation No Yes Yes No Yes Yes Yes Yes No Yes No Yes Or Or Or Or Or Or End of ACD Shift Conditions Ring idle agent Is destination busy? Is destination busy? Is an agent ACD Call button idle in the gr[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-45 Automatic Call Distribution No Yes Yes No Yes Yes LED 04 OFF LED 04 ON Yes Yes No Yes No Yes Or Or Or All agents in ACD group are unavailable when a call is transferred to the group from a station or Auto Attendant, or routed [...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-46 Strata DK Programming 5 /00 Yes No Yes Yes Yes Yes Yes No Or Or Or An ACD call routes to an idle agent telephone, but it is not answered when it rings. 0880 Talk on ACD call. Ring idle agent ACD Call button. Is destination busy? Is another agent idle? Do[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-47 Automatic Call Distribution Yes Start: call enters queue from ACD Flowchart 6-1. No No Continue Yes, overflow point 1. No, send continuous music. Yes, continue to repeat announcement/music. Caller continues to hear music sourc[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-48 Strata DK Programming 5 /00 Yes Start: call enters queue from ACD Flowchart 6-1. No Yes No No Continue Yes, Overflow Point 2 Repeat second announcement and music only. Caller is connected to second announcement port. This port is assigned in program 14-3[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-49 Automatic Call Distribution Yes Start: call enters queue from ACD Flowchart 6-1. No Yes No Caller is connected to second announcement port. this port is assigned in Program 14-32 (not Program 14-33). Caller continues to hear m[...]

Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-50 Strata DK Programming 5 /00 Start: call enters queue from ACD Flowchart 6-1. Yes No No No Yes Overflow point 3 Yes Yes No 3rd only 1st, 2nd, and 3rd 2nd and 3rd Caller is connected to 2nd announcement port. This port is assigned in Program 14-32. In Prog[...]

ISDN Strata DK Programming 5/00 7-1 ISDN 7 This chapter provides you with an overview of Integrated Systems Digital Networking (ISDN) and provides step-by-step instructions to fill in the ISDN record sheets. Included is an overview of system and trunk programming for ISDN. System Programs Overview System programming for ISDN has some commonalities [...]

ISDN System Programs Overview 7-2 Strata DK Programming 5 /00 Flowchart 7-1 ISDN System Programs ➤ T o record and enter the data for ISDN system programs 1. Run Program 03-Assign the RP TU (PRI) PCB slot position as type 79. (See Program 03 for DK40i, DK424 or DK424i on Pages 3-4~3-8 .) Assign the RBSU without the RBSS piggy- back board as type 7[...]

ISDN ISDN ISDN Related Progr ams Strata DK Programming 5/00 7-3 6. For BRI and PRI, run Pro gram *42 to assign the PRI or BRI, or T1, circuits to be used for Primary and Secondary Clock Source. T o enter the program, enter the card slot number followed by the circuit number . When using the RP TU PRI or RDTU T1 interface then the circuit number is [...]

ISDN ISDN Related Programs 7-4 Strata DK Programming 5 /00 Flowchart 7-2 ISDN T runk Programs Programs 81~89, *81~*87 Direct Ringing Lines Programs*09, *17, *71~*73 DID Ringing Programs 71 and 72 DNIS Ringing Standard T runks BRI PRI Program *16 Define ISDN T r unk Group T ype (non-ISDN,PRI, BRI). Program 16 Assign T runk Groups. Program 16 Assign [...]

ISDN ISDN T runk Programs O verview Strata DK Programming 5/00 7-5 T runk Programs Overview See Flowchart 7-2 for an overview of the ISDN trunk programming procedure. ♦ If you are installing all standard trunk groups, skip Program * 16 (the default is for all standard TGs). ♦ If you are installing BRI ISDN, use Program *16 to assign BRI type an[...]

ISDN Guidelines for Programming ISDN Calling Features 7-6 Strata DK Programming 5 /00 Guidelines for Programming ISDN Calling Features The following tables provide guidelines for programming various ISDN calling features. Programming for ISDN CO Switch T ype Determine which type of CO switch is providing the PRI service and set the following progra[...]

ISDN ISDN Guidelines for Programming ISDN Calling Features Strata DK Programming 5/00 7-7 * 66-3 01 LEDs 01-02, 1 1-12 On This tells the system that Operato r calls, Carrier Access, 1+10 Digit Dialing, and Ring Back T one to the outside caller are allowed. 01 LED 13 On This tells the sy stem when interfaced with DMS XXX to send the Progre ss Descri[...]

ISDN Guidelines for Programming ISDN Calling Features 7-8 Strata DK Programming 5 /00 Programming for ISDN PRI DNIS T ype Call The following table shows the minimum programming needed to make DNIS-type ISDN PRI calls work in the S trata DK System. T able 7-3 ISDN PRI DNIS T ype Call Programming Program Number Program Data Description 03 XX 79 XX eq[...]

ISDN ISDN Guidelines for Programming ISDN Calling Features Strata DK Programming 5/00 7-9 Programming for ISDN PRI LDN T ype Call The following table shows the minimum programming needed to make Listed Directory Number (LDN)-type ISDN PRI calls work in the Strata DK System. 71-1 000 XXXX This tel ls the system to route the incoming D NIS call that [...]

ISDN Call-By-Call Overview 7-10 Strata DK Programming 5 /00 Call-By-Call Overview The Call-by-Call feature enables a group of ISDN B-channels to be assigned to calls of multiple network services or even to different carriers on a Call-by-Call basis. Call-by-Call allocates ISDN trunk groups in a more ef ficient manner than regular T1 service. In ord[...]

ISDN ISDN Call-By-Call Overview Strata DK Programming 5/00 7-1 1 Call-by-Call Line Sharing The Call-by-Call feature enables you to reserve (dedicate) a specific number of channels for a specific trunk group, such as DID or T ie lines, and to enable a specific number of channels (lines) to be shared. Shared lines are automatically pooled when they a[...]

ISDN Call-By-Call Overview 7-12 Strata DK Programming 5 /00 Call-by-Call Min/Max Control There are two variables that can be programmed for each trunk group to ensure optimum call utilization. These are the minimum and maximum values. ♦ The minimum (min.) value is defined as the minimum number of B-channels in reserve that are necessary to ensure[...]

ISDN ISDN Call-By-Call Overview Strata DK Programming 5/00 7-13 Ti me Zones This feature allows the programming of up to three time zones for a given channel group, thus enabling different min/max scenarios and different services for each channel group. In the example shown in Figure 7-3 , Channel Group 1 is set for one time zone that starts at 00:[...]

ISDN Program 16 – Assign CO Line Groups 7-14 Strata DK Programming 5 /00 Program * 67-4 – ISDN T runk Groups Maximum Channel Reservation. This program sets th e maximum number of B-channels for a given trunk group. The maximum number determines the number of available B-channels available from the total shared channels. Important! T o allow Str[...]

ISDN ISDN Program *16 – ISDN T runk G roup T ype As signment Strata DK Programming 5/00 7-15 Program *16 – ISDN T runk Group T ype Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI, BRI Initialized Default: T ype 1 (n on-ISDN) Program *16 Overview This program must be entered prior to Progr[...]

ISDN Program *42 – Clock Source 7-16 Strata DK Programming 5 /00 Program *42 – Clock Source Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs. For Release 3.1 and earlier programming, see below . Program T ype: System, T1, PRI, BRI Initialized Default: Blank Program *42 Series Overview This program assigns the T1, PRI or BRI in[...]

ISDN ISDN Program *43-1~3 – D-Channel Control and NF AS Ass ignments Strata DK Programming 5/00 7-17 Program *43-1~3 – D-Channel Control and NF AS Assignments Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI Initialized Default: Blank (see Important! below) Program *43-1~3 Overview Programs *43-1~3 a[...]

ISDN Program *43-2 – No n-Facility Associated Sig naling (NF AS) Ass ignment 7-18 Strata DK Programming 5 /00 Program *43-2 – Non-Facility Associated Signaling (NF AS) Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI Initialized Default: Blank (see Note and Importa nt! below) Program *43-2[...]

ISDN ISDN Program * 43-3 – Network PRI Interface Assignment Strata DK Programming 5/00 7-19 Program *43-3 – Network PRI Interface Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI Initialized Default: Blank (see Important! below) Program *43-3 Overview Program *43-3 assigns each PRI interfa[...]

ISDN Program *44 – BRI Service Profile Identifier (SPID) Parameters 7-20 Strata DK Programming 5 /00 Program *44 – BRI Service Profile Identifier (SPID) Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, BRI Initialized Default: Blank Program *44 Overview BRI interfaces generally require enterin[...]

ISDN ISDN Program *60 – BRI Line/Station Operation Assignm ent Strata DK Programming 5/00 7-21 Program *60 – BRI Line/Station Operation Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, BRI Initialized Default: All LEDs Off Note Power must be cycled Off, then On before changes take effect. Prog[...]

ISDN Program *61 – Analog T runk Services for ISDN 7-22 Strata DK Programming 5 /00 Program *61 – Analog T runk Services for ISDN Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: See below Program *61 Overview When analog CO lines use ISDN facilities, each analog CO Line [...]

ISDN ISDN Program *62 – Non-ISDN Station Bearer Service Strata DK Programming 5/00 7-23 Program *62 – Non-ISDN Station Bearer Service Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI and BRI Initialized Default: See below Program *62 Overview When St rata DK stations, except ISDN stations, use ISDN f[...]

ISDN Program *63 – ISDN Dialing Parameters 7-24 Strata DK Programming 5 /00 Program *63 – ISDN Dialing Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI and BRI Initialized Default: 4 seconds Program *63 Overview This program sets the timer for sending dialed digits if the user does not pre[...]

ISDN ISDN Program *64-1 – Direct Inward Dialing Parameters Strata DK Programming 5/00 7-25 Program *64-1 – Direct Inward Dialing Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: LED 01 On for DID or DNIS programming Program *64-1 Overview Program *64-1 assigns [...]

ISDN Program *64-2 – Nu mber of DID/DNIS Digits for T runk G roups 7-26 Strata DK Programming 5 /00 Program *64-2 – Number of DID/DNIS Digits for T runk Groups Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI and BRI Initialized Default: Blank Program *64-2 Overview This program establishes the numbe[...]

ISDN ISDN Program *65 – ISDN Channel Group Assignm ent Strata DK Programming 5/00 7-27 Program *65 – ISDN Channel Group Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI Initialized Default: All LEDS Off (see Importa nt! below) Note Program *65 must be assigned before entering Program*66. P[...]

ISDN Program *66-1 – Ch annel Group Number Parameters 7-28 Strata DK Programming 5 /00 Program *66-1 – Channel Group Number Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Blank Note Program *65 must be assigned before entering Program *66 . If Program *65 changes, th[...]

ISDN ISDN Programs *66-2 and *66-4 – Call-by-Call T runk Group Codes and Network ID Strata DK Programming 5/00 7-29 Programs *66-2 and *66-4 – Call-by-Call T runk Group Codes and Network ID Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Blank Program *66-2 Overview The facility[...]

ISDN Programs *66-2 and *66 -4 – Call-by-Call T runk Group Codes a nd Network ID 7-30 Strata DK Programming 5 /00 Program *66-4 Call-by-Call Network ID Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Blank Program *66-4 Overview Some Call-by-Call services are provided by inter-exc[...]

ISDN ISDN Program *66-3 – Channel Group/T runk Parameters Strata DK Programming 5/00 7-31 Program *66-3 – Channel Group/T runk Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: LEDs 1, 2 and 12 On; all other L EDs Off LEDs 03~06 specify the trunk types shown in the foll[...]

ISDN Program *66-3 – Ch annel Group/T runk Parameters 7-32 Strata DK Programming 5 /00 Program *66-4 Call-by-Call Network ID See “ Programs *66-2 and * 66-4 – Call-by-Call Trunk Group Codes and Network ID ” on Page 7-29 . Use the record sheet for Program *66-2. Program DMS 100 Custom Switch NI-2 Switches * 66-3 LED 1 1 Off LED 1 1 On LED 13[...]

ISDN ISDN Program *66-5 – Line Directory Number (LDN) Registration Strata DK Programming 5/00 7-33 Program *66-5 – Line Directory Number (LDN) Registration Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: Blank Program *66-5 Overview This program is used to assign seven-d[...]

ISDN Program *66-6 – LDN/T runk Group to Channel G roup Assignments 7-34 Strata DK Programming 5 /00 Program *66-6 – LDN/T runk Group to Channel Group Assignments Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: Blank Program *66-6 Overview This program assigns Listed Dir[...]

ISDN ISDN Program *66-7 – LDN/T runk Group Ass ignments Strata DK Programming 5/00 7-35 Program *66-7 – LDN/T runk Group Assignments Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Blank Program *66-7 Overview This program assigns Listed Directory Numbers (LDNs) to each ISDN tru[...]

ISDN Program *67-1 – T runk Group Call Direction 7-36 Strata DK Programming 5 /00 Program *67-1 – T runk Group Call Direction Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Both Way Program *67-1 Overview This program assigns the call direction for each ISDN trunk group. ✱ ?[...]

ISDN ISDN Program *67-2 – Ca ll T ypes for ISDN T runk Group Supported Strata DK Programming 5/00 7-37 Program *67-2 – Call T ypes for ISDN T runk Group Supported Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Release 4.0 and 4.1 blank; Release 4.15 and higher all LEDs On for T[...]

ISDN Program *67-3 – ISDN T runk Group Minimum Channel Reserv ation 7-38 Strata DK Programming 5 /00 Program *67-3 – ISDN T runk Group Minimum Channel Reservation Processor T ype: All RCTUs (Release 4.15), DK40i and all BCUs (Release 4.3) Program T ype: T runk, PRI Initialized Default: Default = 00 Program *67-3 Overview This program defines th[...]

ISDN ISDN Program *67-4 – ISDN T runk Groups M aximum Channel Reservation Strata DK Programming 5/00 7-39 Program *67-4 – ISDN T runk Groups Maximum Channel Reservation Processor T ype: All RCTUs (Release 4.15 or higher), DK40 i and all BCUs (Release 4.3) Program T ype: T runk, PRI Initialized Default: 23 maximum default channels Program *67-4 [...]

ISDN Program *67-5 – Multiple Time Zone Settings 7-40 Strata DK Programming 5 /00 Program *67-5 – Multiple T ime Zone Settings Processor T ype: All RCTUs (Release 4.15 or higher), DK40 i and all BCUs (Release 4.3) Program T ype: T runk, PRI Initialized Default: Default = 0000 Program *67-5 Overview This program enables setting three different t[...]

ISDN ISDN Program *68-1 – Calling Number ID Presentation Parameters Strata DK Programming 5/00 7-41 Program *68-1 – Calling Number ID Presentation Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: All LEDs Off Program *68-1 Overview This program assigns the Numb[...]

ISDN Program *68-2 – Ou tbound CNIS Parameters 7-42 Strata DK Programming 5 /00 Program *68-2 – Outbound CNIS Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: Blank Program *68-2 Overview This program defines the default Calling Party Number (CPN) for the ISDN [...]

ISDN ISDN Program *69-1 – CNIS Presentation Parameters Strata DK Programming 5/00 7-43 Program *69-1 – CNIS Presentation Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: None Program *69-1 Overview This program defaults all ports to the 00 index, which means th[...]

ISDN Program *69-2 – Special Nu mber Assignment 7-44 Strata DK Programming 5 /00 Program *69-2 – Special Number Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI and BRI Initialized Default: None Program *69-2 Overview This program defines the parameters for the Calling Party Number (CPN) t[...]

Strata DK Programming 5/00 8-1 E91 1 E91 1 8 This chapter contains programming record sheets, along with specific instructions for programming E91 1 CAMA trunks. Enhanced 91 1 CAMA trunks apply to the DK40i, D K424, DK424i Release 4.3 and higher . The RMCU/RCMS PCBs provide up to four CAMA trunk circuits. Th e RMCU/RCMS eliminates the need for adju[...]

E91 1 SMDR 8-2 Strata DK Programming 5 /00 ♦ Press DN button and dial 9+91 1 (with LCR). When the user dials 9, the station will seize LCR on its PDN, when the user dials 911, the PDN will drop LCR and the same PDN will connect to the CAMA trunk. 91 1 plus the station ’ s CESID will be sent out the CAMA trunk. ♦ Press INT button and dial 91 1[...]

E91 1 Programming Overview Strata DK Programming 5/00 8-3 E91 1 Notes ● This record is similar to a Start record exc ept that: ● The first character “ E ” indicates “ End of Call. ” ● Call duration is provided. ● T ime of day sho ws disconnect time. Figure 8-2 SMDR End of Call Programming Overview The basic programming for the E911 [...]

E91 1 Program *1 1-0 – E91 1/CAMA T runk Assignments 8-4 Strata DK Programming 5 /00 Program *1 1-0 – E91 1/CAMA T runk Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: All LEDs Off Program *1 1-0 Overview This program enables E91 1 calls to be analyzed by the system for appropriate[...]

E91 1 Program *1 1-0 – E91 1/CAMA T runk Assignments Strata DK Programming 5/00 8-5 E91 1 When this feature is used, the station or Attendant console that answers the E91 1 notification call will be connected in a three party conference with the E91 1 calling telephone and the E91 1 CAMA trunk (E91 1 dispatch person who answers the 91 1 call). Th[...]

E91 1 Program *1 1-1 – CAMA T runk Group Line Assignments 8-6 Strata DK Programming 5 /00 Program *1 1-1 – CAMA T runk Group Line Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: All LEDs Off Program *1 1-1 Overview This program assigns lines to CAMA trunk groups. Each RCMU/RMCS lin[...]

E91 1 Program *1 1-2 – CAMA T runk Group Hunting Assignments Strata DK Programming 5/00 8-7 E91 1 Program *1 1-2 – CAMA T runk Group Hunting Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: Blank Program *1 1-2 Overview This program enables E91 1 calls to hunt for an idle line in a [...]

E91 1 Program *1 1-5 – CAMA Digits Sent on 91 1 Calls 8-8 Strata DK Programming 5 /00 Program *1 1-5 – CAMA Digits Sent on 91 1 Calls Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: 91 1 Program *1 1-5 Overview This program specifies which digits ( “ 91 1 ” or “ 11 ” or “ 1 ” ) wil[...]

E91 1 Program *1 1-6 – E91 1 Interdig ital Timer Strata DK Programming 5/00 8-9 E91 1 Program *1 1-6 – E91 1 Interdigital T imer Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: Data, 2 seconds Program *1 1-6 Overview This program assigns the amount of time allotted for the E911 interdigital ti[...]

E91 1 Program *1 1-8 – 91 1 Special [DN] Notific ation Assignments 8-10 Strata DK Programming 5 /00 Program *1 1-8 – 91 1 Special [DN] Notification Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: Data, Blank Program *1 1-8 Overview This program designates which [PDN] or PhDN] shoul[...]

E91 1 Program *12 – CESID Station Information Strata DK Programming 5/00 8-1 1 E91 1 Program *12 – CESID Station Information Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: Data Blank Program *12 Overview This program assigns the Caller Emergency Service Identification (CESID) information that[...]

E91 1 Program *12 – CESID Station Information 8-12 Strata DK Programming 5 /00 will vary , so you must get the format from the CAMA trunk provider in order to set the CESID information in this program. Example formats in which the DK is expected to send digits out the CAMA trunk on E911 calls are as follows: 1. When the CAMA trunk is connected to[...]

E91 1 Program *13 – Station T o CAMA T runk Group Assignment Strata DK Programming 5/00 8-13 E91 1 Program *13 – Station T o CAMA T runk Group Assignment Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: Data Blank Program *13 Overview This program assign stations to different CAMA tru nks group[...]

E91 1 Program *13 – Station T o CAMA T runk Group Assignme nt 8-14 Strata DK Programming 5 /00[...]

Strata DK Programming 5/00 GL-1 Glossary Glossary T erm Definition AA Auto Attendant (built-in or external). This feature acts as an automatic operator that directs incoming callers to stations by offering a menu of dialing prompts. ACD Automatic Call Distribution. Allows incoming calls to be distributed to a group of ACD ag ents. The ACD superviso[...]

Glossary CESID ~ DKT GL-2 Strata CESID Caller ’ s Emergency Service Identification — T e lephone number for specific station or s tation location which is sent to the CAMA trunk. CCVY Call Center Viewer “ Y ” Connector — Enables two-way transmissions between the Strata DK and a host PC, or SMIS equipment, and one-way transmissions to o th[...]

Glossary DKT2000 series ~ HDSS Strata DK Programming 5/00 GL-3 Glossary DKT2000 series T oshiba proprieta ry digital telephones consisting of four models: two 10-button models with handsfree answerback and/or LCD display and two 20 button telephones with speakerphon e or a speakerphone with LCD display . DKSU14A Strata DK14 Key Service Unit (KSU) w[...]

Glossary HESB ~ LED GL-4 Strata HESB Ex ternal Speaker Box — A speaker/amp lifier that can be configured with the system to provide a variety of functions , such as a paging speaker and/or Backg round Music (BGM) speaker . HESC-65A A cable used to connect an HHEU-equ ipped digital telephone or an HHEU-equipped electronic telephone to the external[...]

Glossary LSI ~ PEMU Strata DK Programming 5/00 GL-5 Glossary LSI Large Scale Integration — Related to circuit design technology . Strata DK system printed circuit boards (PCBs) use LSI circuit design. MDF Main Distribution Frame — The wiring frame usually located in a phone closet. MDFB Door Phone Bo x — A peripheral two-way speaker box optio[...]

Glossary PEPU ~ QSTU2 GL-6 Strata PEPU External Page Interface Unit — An optional PCB that provides support and/or circ uit interface mainly for optional hardware peripherals and upgrades associated with external paging functions. PESU Standard/Electronic T elephone Interface Unit — An optional PCB t hat provides the system with a combination o[...]

Glossary QRCU2 ~ RCOS Strata DK Programming 5/00 GL-7 Glossary QRCU2 DTMF Receiver/ABR T one Detector Unit (DK14) — Provide s three circuits to receive DTMF tones (required for DISA and devices connecte d to QSTU2s), and three circuits to detect busy tone (required for the ABR feature). RAM Random Acc ess Memory — Refers to the type of system m[...]

Glossary RCOU ~ RP SU280 GL-8 Strata RCOU CO Line Interface Unit — An optional PCB that p rovides the system with four loop s tart CO lines. An optional RCOS subassembly can be attache d to the RCOU for four more loop start analog CO lines. Supports Caller ID when used with RCIU/RCIS circuits. RCTU Common Control Unit — The system ’ s control[...]

Glossary RRCS ~ T API Strata DK Programming 5/00 GL-9 Glossary RRCS Dual-tone Multi-freq uency Receiver — An option al upgrade to the system common control unit (RCTU) that provides Dual-tone Multi-Frequency (DTMF) receivers for system Direct Inward System Access (DISA) CO lines, E&M tie lines, DID, DNIS and ANI lines, Auto attendant announce[...]

Glossary T A ~ WSIU GL-10 Strata TA T erminal Adapter or ISDN modem that con verts PC and other types of protocol into a signa l that works with ISDN. Generally , T As support RJ-1 1 voice ports and RS-232C or V .35 or V .449 data interfaces. T1/DS-1 See RDTU. TCIU1 Caller ID — An optional PCB that pro vides the Caller ID option in the Strat a DK[...]

Strata DK Programming 5/00 IN-1 Index Index A alert signal button assignments, 3-122 button programming example, 3-123 alternate background music source slot assignment (see Program 19) attendant console answer button priority assignments, 3-138 display type, 3-137 flexible button codes (see Program 59) overflow destination assignments, 3-139 overf[...]

Index E ~ I IN-2 Strata DK Programming 5 /00 door phone ringing (see Program 79) E E911, 8-1 CAMA digits sent on 911 calls (see Program *11-5) DK424 operation overview, 8-1 trunk group line assignments (see Program *11-1) trunk group hunting (see Program *11-2) CESID station information (see Program *12), 8-1 1 E911/CAMA trunks (see Program *11-0) [...]

Index K ~ P Strata DK Programming 5/00 IN-3 Index related programs ACD/ISDN parameters (see Program 10-4) attendant console feature buttons (see Program 59) least cost routing modified digits (see Programs 55-1 and 55-2) station class of service (see Program 30) system assignments, BRI lines (see Program 10-1) telephone feature buttons (see Program[...]

Index P ~ P IN-4 Strata DK Programming 5 /00 Program *11-0 E911/CAMA trunks, 8-4 Program *11-1 CAMA trunk group line assignments, 8-6 Program *11-2 CAMA trunk group hunting assignmen ts, 8-7 Program *11-5 CAMA digits sent on 911 calls, 8-8 Program *11-6 E911 interdigital timer, 8-9 Program *11-8 911 special [DN] notification assignments, 8-10 Progr[...]

Index P ~ P Strata DK Programming 5/00 IN-5 Index Program *66-3 channel group/trunk parameters, 7-31 Program *66-5 line directory number (LDN) registrations, 7-33 Program *66-6 LDN/trunk group to channel group assignments, 7-34 Program *66-7 LDN/trunk group assignment, 7-35 Program *67-1 trunk group call direction, 7-36 Program *67-2 call types for[...]

Index P ~ P IN-6 Strata DK Programming 5 /00 Program 14-73 queue size for alarm 2, 6-31 Program 14-8 alarm pattern assignments, 6-32 Program 14-9 work unit assignments, 6-34 Program 15 ground/loop/tie/DID line options, 3-47 , 6-35 Program 16 assign CO line groups (dial 9 or 801~816), 3-51 Program 17 DID/tie line options, 3-53 , 6-35 Program 18 agen[...]

Index R ~ R Strata DK Programming 5/00 IN-7 Index Program 52 LCR office code exceptions for specified area code, 5-12 Program 53 LCR schedule assignments for LCR plans, 5-14 Program 54 LCR route definition tables, 5-17 Program 55-0 LCR modified digits table, 5-19 Program 55-1 LCR modified digits table add, 5-21 Program 56 LCR station group assignme[...]

Index S ~ V IN-8 Strata DK Programming 5 /00 S set date, time and day, 1-15 SMDR data output options (see Program 60) output/account code digit length (see Program 60-2~7) software check (see Program 00) special common carrier numbers and authorization code digit length (see Program 45-3~6) station class of service (see Program * 34) (see Program 3[...]